JP6008564B2 - Air conditioner - Google Patents

Description

The present invention has an air conditioner , in particular, an indoor unit of an air conditioner having a remote controller (referred to as a “remote control unit” in the present invention) provided with an interface display unit, and a high-function mobile phone (smartphone). about the air conditioner.

  Conventionally, when operating an air conditioner, when a state different from normal operation or a main body display that cannot be seen on a daily basis appears, the user often thinks “Is it a failure?” In such a case, the user cannot immediately determine whether it is a failure or whether it is a normal operating state rather than a failure. For this reason, it is necessary to make a judgment while looking at a “handling manual” or “HP (homepage on the Internet)” that explains how to handle the air conditioner. In addition, when there is no instruction manual or when the HP cannot be accessed, it is difficult to confirm the information immediately.

In addition, there are various operations and states that the user thinks that the air conditioner is “failure?”, Such as when the air conditioner actually breaks down and stops operating or operates abnormally. However, there are cases where the operation (situation) is not a malfunction. Also, even when a failure occurs, there are things that can be corrected by the user and those that cannot be corrected.
Therefore, there was a request for the user to be able to know (determine) what the current situation is.
Therefore, there is provided an air conditioner voice notification device capable of reporting information on an air conditioner state including an abnormal state of the air conditioner, a self-diagnosis result, and an operating state (hereinafter referred to as “state information”) by voice. It is disclosed (for example, see Patent Document 1).

JP 2000-81242 A (page 9-11, FIG. 3)

However, the sound notification device for an air conditioner disclosed in Patent Document 1 has the following problems.
(A) Since the status information is notified by voice, the voice may be erased by the surrounding sound or mixed with the surrounding sound, and may not reach the user who wants to know the status information accurately. For a user other than the user who wants to know, there are cases where the notified voice itself becomes noise and becomes uncomfortable.
(Ii) Also, when an abnormality confirmation command is received from the remote controller, if an abnormality flag is not stored in the control unit, only a sound “no abnormality” is issued. For this reason, even though it was found that there was not an abnormality, although the user sent an abnormality confirmation command to solve doubts and anxiety because there were few opportunities to encounter during daily driving, In the end, doubts and anxieties did not go away.

(U) In particular, the content that the user feels in doubt or anxiety in the remote control despite the fact that the user rarely encounters during daily driving, even though the remote control has sent an abnormality confirmation command Cannot be specified. For this reason, the user becomes anxious about whether the presence or absence of abnormality has been confirmed with respect to the contents he / she wants to know, and the reliability of the voice notification device is reduced.
(E) Furthermore, when the operation mode is changed during automatic operation or defrosting operation, or when performing cold air blowout prevention control during heating operation, the state information is frequently used to notify the user by voice. When it is notified to the user, it may become annoying or uncomfortable because the state information is not information that the user wants to know.

  The present invention has been made to solve the above-described problem, and provides an air conditioner that can inform a user of information about the state of an air conditioner easily and quickly.

An air conditioner according to the present invention includes a device for executing a refrigeration cycle, a main body control unit for controlling the device, and a remote control unit capable of bidirectional communication between the main body control unit, the remote control unit is for and a selection means for selecting a display unit for displaying a predetermined image, the image displayed on the display unit, the video, imitation fault conditions occurring during normal operation query menu inquiring about are provided, when the inquiry menu is selected by operation of the selection means, the communication between the remote controller and the main controller, with explaining the contents of the pseudo-fault state following the inquiry menu on the display unit A video indicating that there is no failure is displayed.

Air conditioner according to the present invention is prepared query menu inquiring about that state to occur during normal operation, if the inquiry menu is selected, the communication between the remote controller and the main body control unit, the display unit Since the image explaining the contents of the state is displayed, the user can know the information about the state of the air conditioner reliably and comfortably, particularly quickly that it is not a failure. Therefore, without seeing the instruction manual or accessing the HP, questions and anxieties can be quickly resolved, and comfortable use can be continued.

Sectional drawing of the side view which shows the indoor unit of the air conditioner which concerns on Embodiment 1 of this invention. The perspective view which extracts and shows a part (filter and filter cleaning apparatus) of an indoor unit. The perspective view which extracts and shows a part (filter and filter cleaning apparatus) of an indoor unit. The perspective view which extracts and shows a part (filter guide apparatus and filter cleaning apparatus) of an indoor unit. The perspective view which extracts and shows a part (filter guide apparatus and filter cleaning apparatus) of an indoor unit. The perspective view which extracts and shows a part (filter guide apparatus) of an indoor unit. The front view which shows a part (remote control) of an indoor unit. The front view which shows an example of the display part at the time of failure occurrence and the attachment defect occurrence. The front view which shows an example (removal) of the display part for eliminating the attachment defect. The front view which shows an example (attachment) of the display part for eliminating the attachment defect. The front view which shows the menu displayed on the display part of one part (remote control). The front view which shows an example (the flap becomes level, water or white smoke comes out) which responds to the question and anxiety displayed on the display part of a part (remote control). The flowchart which arranged the flow of a display of the display part of some (remote control). The front view which shows an example of a display part in case there exists "content to want to know." The block diagram which shows typically the structure of the support system of the air conditioner which concerns on Embodiment 2 of this invention. The flowchart which shows the flow of operation | movement in the support system of the air conditioner shown in FIG. The flowchart which shows the flow of operation | movement in the support system of the air conditioner shown in FIG. The flowchart which shows the flow of operation | movement in the support system of the air conditioner shown in FIG.

[Embodiment 1]
1 to 7 illustrate an indoor unit of an air conditioner according to Embodiment 1 of the present invention. FIG. 1 is a cross-sectional view in side view showing the entire indoor unit of the air conditioner, FIG. 3 is a perspective view showing a part (filter and filter cleaning device) extracted, FIG. 4 and FIG. 5 are a perspective view showing a part (filter guide device and filter cleaning device), and FIG. FIG. 7 is a front view showing a part (remote control). Each drawing is schematically drawn, and the present invention is not limited to the drawn form.

(Air conditioner indoor unit)
1 and 2, an indoor unit 100 of the air conditioner 1000 (hereinafter may be simply referred to as an “indoor unit”) 100 is installed in an indoor unit body 10 including a housing, and the indoor unit body 10. The blower fan 20 that blows in and sucks air (to be exact, conditioned air), the heat exchanger 30 that is arranged in the air path formed by the blower fan 20 and harmonizes the sucked air, and the sucked air An air filter (hereinafter referred to as “filter”) 40 for capturing dust contained in the filter 40, a filter advance / retreat apparatus 50 for moving the filter 40 back and forth, a filter guide apparatus 60 for inverting the upper and lower surfaces of the filter 40, and a filter And a filter cleaning device 70 for removing dust adhering to 40.
Air conditioner 1000 has an outdoor unit (not shown). Then, the refrigeration cycle is executed by the refrigerant compressor, the outdoor heat exchanger and the refrigerant expansion means mounted on the outdoor unit, the heat exchanger 30 mounted on the indoor unit 100, and the refrigerant circuit that sequentially connects them. The At this time, in order to suitably execute the refrigeration cycle, an outdoor fan is mounted on the outdoor unit. Accordingly, in the present invention, “apparatus for executing the refrigeration cycle” means at least the refrigerant compressor, the outdoor heat exchanger, the refrigerant expansion means, the heat exchanger 30, the refrigerant circuit, the outdoor fan, and It is a general term for the blower fan 20, and is a collective or a single unit.

The air conditioner 1000 includes a main body control unit (not shown) that controls devices such as the blower fan 20 and the heat exchanger 30, and a main body control unit (more precisely, a transmission / reception unit (illustrated) connected to the main body control unit). A remote control unit (hereinafter referred to as “remote controller”) 80 capable of bidirectional communication with the remote control unit 80).
The filter 40 refers to a left filter 40L and a right filter 40R arranged on the left and right, respectively, and a common filter advance / retreat drive motor box 51 for advancing / retreating both is disposed between the filters. In addition, this invention is not limited to this form, The independent (separate) filter advance / retreat drive motor box 51 which advances / retracts each filter 40 may be arrange | positioned. Further, the filter 40 is not limited to the left and right pair.

(Indoor unit body)
The indoor unit main body 10 is a housing that is closed on both side surfaces (not shown), the top surface (upper side in FIG. 1, the same as the upper range of the indoor unit main body) is opened, and the opening portion is used for air. Formed as a suction port 11 for suction, a part of the bottom surface (lower side in FIG. 1) and the front surface (the range close to the bottom surface on the left side in FIG. 1, the same as the lower range of the indoor unit main body) are opened. An air outlet 12 for blowing out the air is formed. And the front surface (left side in FIG. 1) opens, and the design panel 13 which opens and closes this opening part is installed. The rear surface (right side in FIG. 1) is closed.

(Blower fan)
The blower fan 20 is installed between the air inlet 11 and the air outlet 12 of the indoor unit main body 10 in a side view, and forms a wind flow from the air inlet 11 to the air outlet 12. The blowout side air passage 19 between the blower fan 20 and the air outlet 12 is a space substantially sandwiched between the air passage front plate 14 and the air passage rear plate 15. A left / right wind direction plate (not shown) for controlling the blowing direction is installed. Moreover, the vertical air direction flaps 16 and 17 which control the blowing direction of the up-down direction of conditioned air are installed in the blower outlet 12. As shown in FIG.
Note that when the vertical wind direction flaps 16 and 17 are detachable and cannot be attached at regular positions, a sensor (not shown) detects this, and the detection signal is transmitted to the main body control unit. The air conditioner 1000 is not activated by the command.

(Heat exchanger)
The heat exchanger 30 harmonizes the sucked air (cooling, heating, dehumidification, etc.), and includes a first heat exchanger 31 disposed closer to the lower part on the front side and an upper surface from the upper part on the front side. And a third heat exchanger 33 disposed from the top surface to the upper part on the rear surface side, and these are provided between the suction port 11 and the blower fan 20 (the blower fan 20). Is the same as the upstream side of the fan, and is arranged in a substantially Λ shape or a substantially inverted U shape in a side view so as to surround the blower fan 20.
Also, below the first heat exchanger 31 and the third heat exchanger 33, a drain pan 34 and a drain pan 35 that supplement the drain dripped from each are provided.
In the present invention, conditioned air is referred to as “conditioned air”. Further, the configuration and arrangement form of the heat exchanger 30 are not limited to the illustrated forms.

(filter)
In FIG. 1, an air filter (hereinafter referred to as “filter”) 40 is between the air inlet 11 of the indoor unit body 10 and the heat exchanger 30, that is, on the upstream side of the heat exchanger 30. The filter is advanced (drawn out) so as to cover the entire surface of the suction port 11, and is moved (for example, wound) by the filter advance / retreat device 50 so as to retreat from the suction port 11 during filter cleaning. One or both of the left filter 40L arranged on the left side in the front view and the right filter 40R arranged on the right side in the front view are shown.
In the following description, since the left filter 40L and the right filter 40R have the same form, the description of the names “left and right” or suffixes “L and R” is omitted for the common contents. For other members arranged on the left and right in the front view, the description of the names “left and right” or subscripts “L and R” is omitted for common contents.

In FIG. 2, a pair of filters 40 are disposed on the left and right sides of the indoor unit body 10 (with the filter advance / retreat drive motor box 51 of the filter advance / retreat apparatus 50 interposed therebetween). The filter 40 has a substantially rectangular shape whose longitudinal direction (depth) is longer than the left-right direction, and includes a filter ventilation body (net-like body) 41 and a substantially grid-like filter frame 42 in which the filter ventilation body 41 is installed. It consists of and.
And the filter driven tooth | gear 43 which is an uneven | corrugated pattern of equal intervals is formed in one surface of the part parallel to the front-back direction among the filter frame bodies 42. As shown in FIG. The filter frame 42 is formed of a flexible material and is formed in a flat plate shape at the time of molding. However, since the filter frame 42 is flexible when mounted on the indoor unit 100 of the air conditioner, the filter frame body 42 is substantially in side view. It can be made into a shape that can be wound into a J-shape or a substantially spiral shape.

(Filter advance / retreat device)
In FIG. 3, the filter advancing / retreating device 50 is installed near the front surface of the indoor unit body 10 (a position near the top surface at the approximate center or the top in the vertical direction) and engages with the filter driven teeth 43 of the filter 40. 53, a filter drive shaft 52 to which the filter drive gear 53 is fixed, and a filter advance / retreat drive motor box 51 that houses a drive motor (not shown) that rotationally drives the filter drive shaft 52. The filter advancing / retracting drive motor box 51 is installed near the front surface of the indoor unit main body 10 and at the approximate center in the left-right direction.
One end of the filter drive shaft 52 is rotatably supported by a bearing (not shown) provided in the filter advance / retreat drive motor box 51, and the other end of the filter drive shaft 52 is provided in the indoor unit body 10. A bearing (not shown) is rotatably supported.

(Filter guide device)
4 to 6, the filter guide device 60 has a lower surface when the filter 40 is retracted from the air passage when the filter 40 has advanced into the air passage. The filter 40 is guided so as to be (the surface that has been on the lower side when the vehicle is advanced is guided on the upper side when retracted).
The filter guide device 60 extends downward from a substantially J-shaped guide upper plate 61 having a substantially linear range 61a and a substantially arc-shaped range 61b in a side view, and a front end of the substantially arc-shaped range 61b of the guide upper plate 61. The guide front side plate 62, the guide rear side plate 63 extending downward from the rear end of the substantially arcuate range 61b, the substantially arcuate range 61b of the guide upper plate 61, the guide front side plate 62, and the guide rear side plate 63. And a pair of guide end plates 64 that cover the ends of the substantially arcuate range 61b of the upper guide plate 61, and a box having an open lower surface.

The pair of guide end plates 64 support both ends of the surface cleaning brush swing shaft 73 forming the filter cleaning device 70 so as to be swingable (repeating forward rotation and reverse rotation between predetermined rotation angles). A surface cleaning brush bearing 65 and a mounting hole 68 through which a mounting projection 75 of a dust box (same as the dust collecting chamber) 74 can enter are provided.
Further, a dust passage hole 66 that is a through groove having a predetermined width is formed at a position corresponding to the lowest point of the substantially upper J-shaped guide upper plate 61 in a side view, and the dust passage hole is formed on the lower surface of the guide upper plate 61. A substantially wave-shaped scraping protrusion protruding downward along the side edge in the longitudinal direction of 66 (same as the left-right direction of the indoor unit body 10) or parallel to the side edge (a predetermined distance away from the side edge). 67a and 67b (hereinafter each or both may be referred to as “scraping protrusion 67”) are provided.

When the filter guide device 60 is installed in the indoor unit body 10, the upper surface of the guide upper plate 61 faces the filter drive gear 53 of the filter advance / retreat device 50, and a predetermined interval is formed between them. The That is, one surface of the filter 40 abuts on the guide upper plate 61, and the filter drive gear 53 is engaged with the filter driven tooth 43 formed on the other surface.
When the filter 40 is detachable and cannot be attached to the regular position of the filter guide device 60, a sensor (not shown) detects this, and the detection signal is transmitted to the main body control unit. The air conditioner 1000 is not activated by this command.

(Filter cleaning device)
In FIG. 1, the filter cleaning device 70 is guided by the filter guide device 60 and can be brought into contact with the surface on the lower side of the filter 40 and the surface cleaning brush 72 can be brought into contact with the upper surface. A back surface cleaning brush 71 and a dust box 74 for storing dust removed from the filter 40 are provided. The installation of the back surface cleaning brush 71 may be omitted.

(Dust box)
The dust box 74 is a box whose upper surface is released, and is disposed below the surface cleaning brush 72 (same below the guide upper plate 61 of the filter guide device 60), and its upper end is before the filter guide device 60 is guided. The side plate 62, the rear guide plate 63, and the pair of guide end plates 64 are in close contact.
At this time, the mounting protrusion 75 protruding in the left-right direction where the dust box 74 is installed has entered the mounting hole 68 formed in the guide end plate 64, so that the dust box 74 falls off the filter guide device 60. There is no.
Accordingly, the dust box 74 is covered by the substantially arcuate range 61b of the guide upper plate 61 of the filter guide device 60 through the guide front side plate 62, the guide rear side plate 63, and the pair of guide end plates 64. Therefore, the dust that has fallen into the dust box 74 is not scattered around.

(Cleaning brush)
The surface cleaning brush 72 is installed (implanted) on the surface cleaning brush rocking shaft 73, and the surface cleaning brush rocking shaft 73 is the guide upper plate 61 (more precisely, substantially arcuate range 61 b) of the filter guide device 60. Is rotatably supported by a surface cleaning brush bearing 65 disposed below the surface. At this time, the surface cleaning brush 72 is implanted in a range of approximately 15 ° in the circumferential direction of the surface cleaning brush rocking shaft 73, but the present invention does not limit the range, and is approximately 90 ° or less. It is desirable to plant the area.
The surface cleaning brush swing shaft 73 is parallel to the lowest line of the substantially arcuate range 61b of the upper guide plate 61 (more precisely, since the dust passage hole 66 is formed, the virtual lowest line).

Further, a swinging means (not shown) is connected to the surface cleaning brush swinging shaft 73 and swings within a predetermined angle range (for example, 90 ° in the front-rear direction with respect to the vertical line).
Further, the back surface cleaning brush 71 is disposed above the guide upper plate 61 of the filter guide device 60 and is fixed to the indoor unit main body 10 in a posture in which the tip faces downward.
Therefore, when the filter 40 advances and retreats while sliding in the substantially arcuate range 61b, the front end of the front surface cleaning brush 72 abuts on one surface of the filter 40 and swings in the front-rear direction, and the front end of the rear surface cleaning brush 71 is the filter end. The other surface of 40 will contact and slide.

Then, the dust captured by the filter 40 is removed by the front surface cleaning brush 72 and the back surface cleaning brush 71, passes through the dust passage hole 66, and falls to the dust box 74.
Further, the dust adhered to the surface cleaning brush 72 is scraped off from the surface cleaning brush 72 by the scraping projection 67 and falls to the dust box 74.
Note that when the dust box 74 is detachable and the dust box 74 cannot be attached at the proper position, a sensor (not shown) detects this, and the detection signal is transmitted to the main body control unit, and a command from the main body control unit. As a result, the air conditioner 1000 is not activated.

(Remote controller)
In FIG. 7, the remote controller 80 is capable of bidirectional communication with the main body control unit, and the means thereof may be either infrared bidirectional communication or wireless bidirectional communication. A triaxial acceleration sensor may be mounted (this will be described in detail separately).
The remote controller 80 operates an interface display section (hereinafter referred to as “display section”) 82 that displays a predetermined menu or a predetermined video, which is arranged on the surface of the remote control main body 81, and the video displayed on the display section 82. A selection button 83 for performing operation, an operation on / off button 84 for instructing start / stop of operation, and a mode selection button 85 for selecting an operation mode.

  The display unit 82 is composed of, for example, a full-dot (255 * 160) liquid crystal display, and displays characters and images (still images or moving images) described later (in the present invention, what is displayed is generically referred to as “video”). doing). Note that such video (character or image) data may be stored in advance in the storage unit in the remote controller 80 or stored in the storage unit in the main body control unit and transmitted to the remote controller 80 as appropriate. May be.

The selection buttons (same as the selection means) 83 are arranged in a substantially annular shape, respectively, plus buttons (same as the cursor up button) 83a, menu buttons 83b, minus buttons (same as the cursor down button) 83c, a return button 83d, and an enter button 83e arranged at the center of the ring. The method of using each button will be described in detail separately.
The operation on / off button 84 instructs to start or stop the operation of the air conditioner, and is pressed to switch from OFF (OFF) to ON (ON) or from ON (ON) to OFF (OFF). You can switch to
The mode selection button 85 includes a heating selection button 85a for selecting a heating mode, a dehumidification selection button 85b for selecting a dehumidification mode, and a cooling selection button 85c for selecting a cooling mode.

(Display display)
In FIG. 7, when the operation on / off button 84 is pressed to turn on (ON), the display unit 82 displays the content that was displayed when the switch (OFF) was previously pressed. In the case of FIG. 7, it is shown that the air conditioner has stopped during the cooling operation at the set temperature of 27.5 ° C. and the set humidity of 50%, and the operation is resumed under such conditions. When the operation on / off button 84 is pressed to turn it off (OFF), the display on the display unit 82 disappears.
However, when a part of the device breaks down (for example, a thermometer for control is damaged) or a part of the detachable member is not correctly attached (upper and lower wind direction flaps 16 and 17 are In such a case, the “operation mode, set temperature, set humidity” as described above is not displayed on the display unit 82.
Although the selection button 83 is provided separately from the display unit 82, the present invention is not limited to this, and may be provided integrally with the display unit 82 and may be in the form of a touch panel.

FIGS. 8-14 demonstrates the air conditioner which concerns on Embodiment 1 of this invention, Comprising: (a) and (b) of FIG. 8 is a front view which shows an example of the display part at the time of failure occurrence, FIG. 8C is a front view showing an example of the display unit when the attachment failure occurs, FIG. 9 is a front view showing an example of the display unit (flap removal procedure) for eliminating the attachment failure, and FIG. FIG. 11 is a front view showing a menu displayed on a part of the display unit (remote control), and FIG. 12A is a front view showing an example of the display unit (flap attachment procedure) for eliminating the defect. FIG. 12B is a front view showing an example of a display (a flap is horizontal) that responds to a question or anxiety displayed on the display unit of the unit (remote control), and FIG. 12B is displayed on a part of the display unit (remote control). An example of a display that responds to questions or anxiety (water or white smoke FIG. 13 is a flowchart in which the display flow of a part (remote controller) of the display is simply arranged. FIG. 14 is a front view of an example of the display unit when “contents to know” is present. is there.
Each drawing is schematically drawn, and the present invention is not limited to the drawn form.

(Failure display)
FIG. 8 shows a case where a failure or malfunction has occurred in a part of the device before the operation is started, and when the operation on / off button 84 is turned on (ON) or an acceleration sensor is provided. When the user lifts the remote controller 80 and the acceleration sensor detects the movement of the remote controller 80, or when a failure occurs during normal operation, the display unit 82 of the remote controller 80 is instructed by a command from the main body controller. It is an example which shows the content displayed on.

In FIG. 8A, the display unit 82 displays “The thermometer for control has failed. Please contact the repair center”. That is, since a failure that cannot be dealt with by the user has occurred, the “failure” and “need to contact the repair center” are clearly displayed.
When the enter button 83d is pressed, “repair center address, telephone number, FAX number, etc.” is displayed on the display unit 82 (see FIG. 8B). Therefore, since the user can quickly cope with the failure, it is possible to quickly resume the operation.
In addition, since the content of a failure is various, the said sentence is changed according to the content of a failure. Further, in order to ensure accuracy when contacting the repair center, a failure code indicating the failure content may be displayed together with a sentence indicating the failure content. Normally, when the user tries to know the meaning of the failure code, he / she sees the instruction manual. However, since the content of the failure is indicated by text on the display unit 82, it is not necessary to see the instruction manual. In addition, the repair center can know more than the contents shown in the text displayed on the display unit 82 by knowing the failure code.

Further, when the enter button 83d is pressed, a text and a bar code (hereinafter referred to as “QR code (registered trademark)”) on the display unit 82, “If the following QR code is read, the contents of the failure will be displayed on the mobile phone”. 89 is displayed (see FIG. 8C). Therefore, the user can not only quickly cope with the failure but also know the details of the failure that has occurred.
That is, since the QR code 89 in which the URL of the website for the mobile phone terminal is recorded is displayed on the display unit 82, the QR code 89 is generated on the screen (not shown) of the mobile phone by reading the QR code 89 into the mobile phone. The contents of the failure will be displayed. That is, detailed information on the air conditioner described in the instruction manual or HP is registered in advance on the website, and the QR code 89 is embedded with a failure code corresponding to the failure content determined by the air conditioner 100. For this reason, the content of the failure that occurred in advance is selected and displayed on the screen of the mobile phone.
If it is not necessary to know the details of the failure that has occurred, the screen shown in FIG. 8A is displayed again by pressing the enter button 83d.

(Indication of mounting failure)
In FIG. 8D, when the operation is started, “Upper and lower flaps are not correctly attached. Please remove and reattach” is displayed on the display unit 82. That is, the user is incapable of driving but is in a state that can be dealt with by the user.
Accordingly, when the determination button 83d is pressed, means for eliminating the attachment failure (the procedure for removing the flap (see FIG. 9) and the attachment (see FIG. 10)) are sequentially displayed on the display unit 82 by a schematic diagram and text. Is displayed.

(Indication for eliminating defective mounting)
In (a) of FIG. 9, a state in which “a small flap at the back is turned down” is displayed as the first step of removing the flap.
In (b) of FIG. 9, “moving the safety stopper” is displayed as the second step of removing the flap.
In (c) of FIG. 9, the state of “pulling out from the small flap at the back” is displayed as the third step of removing the flap, and the execution of the first to third steps is also displayed for the other flaps.

In (a) of FIG. 10, the state of “inserting the flap” is displayed as the first step of attaching the flap.
In (b) of FIG. 10, the state of “reliably inserting the safety stopper” is displayed as the second step of attaching the flap.
In (c) of FIG. 10, “sentence notifying what kind of situation occurs when the flap is not correctly attached” is displayed together with a schematic diagram.
Therefore, the user can know the contents when the user is unable to operate although it is not a failure, and can quickly and easily cope with it, so that the user can quickly restart the operation.

In addition, although there are various contents (for example, the filter 40 and the dust box 74 are not set at a proper position) that are not a malfunction, the above sentence is changed according to the contents, and the attachment is poor. The display indicating the means for eliminating the problem (for example, the removal and attachment procedure of the filter 40, the removal and attachment procedure of the dust box 74, etc.) is also changed.
In the present invention, the “detachable member” includes a member that can be attached and detached by a user, such as the design panel 13, the vertical wind direction flaps 16, 17, the filter 40, and the filter cleaning device 70. In this case, the dust box 74 and the like are generically referred to, and are collectively referred to as a whole or as a single unit.

(Is it a failure?)
By the way, as described above, the various operations and states that the user thinks are “failures?” Are different from the familiar ones. There are many things that are in a state of operation and state, and what many users think “is it a failure?” Concentrates on a limited operation and state (not a failure). For this reason, the air conditioner 1000 enables the display unit 82 of the remote controller 80 to display the following in order to quickly and accurately resolve the doubts and anxieties regarding such limited operations and states. .

(Menu display)
In FIG. 11A, when the user feels “Is it a failure?” And wants to resolve the question or anxiety, first, the menu button 83b of the remote controller 80 is pressed. That is, when the menu button 83b is pressed during driving (when the operation on / off button 84 is turned on), a plurality of (for example, first to sixth) menus are displayed on the display unit 82 (FIG. 11). (See (a)).
Therefore, when the minus button 83c is pressed, the cursor displayed at the top is moved downward. After the cursor reaches the bottom, when the minus button 83c is further pressed, a new menu (seventh menu) is displayed. Is displayed at the bottom, the plurality of menus displayed so far move up one level, and the menu displayed at the top (first menu) disappears.

On the other hand, when the plus button 83a is pressed, the cursor moves up and a new menu is displayed at the top, contrary to when the minus button 83c is pressed.
Therefore, by further pressing the menu button 83b, the third to eighth menus displayed previously can be displayed (see FIG. 11B).
Similarly, each time the minus button 83c is pressed, the top menu disappears and a new menu is displayed at the bottom.

Therefore, by pressing the minus button 83c or the plus button 83a, the cursor is moved to a desired menu (for example, the eighth “this time” corresponds to the “inquiry menu” described in the means for solving the problem). (See FIG. 11B).
Therefore, when the enter button 83e is pressed, a screen of “this time” that is a breakdown of the menu is displayed (see FIG. 11C). On the “At this time” screen, two menus, “During heating operation ...” and “From outdoor unit ...”, are displayed. "Content to be done" is displayed.

  In addition, when the content that is in doubt or anxiety is related to “during cooling operation” or “indoor unit”, when the minus button 83c is further pressed, the display unit 82 displays “From outdoor unit ...”. Is displayed in the upper row, “Cooling operation ...” is displayed in the lower row, and the cursor is in the lower row. Further, when the minus button 83c is pressed, “in cooling operation” is displayed on the upper part of the display unit 82, “from indoor unit” is displayed on the lower part, and the cursor is on the lower part (both Not shown).

In (c) of FIG. 11, since the cursor is on "Heating operation ...", the message "Display frequently asked questions during heating" is displayed, and the enter button 83e is continuously pressed. In this case, the displayed contents are explained.
In (d) of FIG. 11, the minus button 83c in FIG. 11 (c) is pressed to move the cursor down, the cursor is placed on “From outdoor unit ...”, and “Inquiries that are often found in outdoor units” are displayed. Will be displayed ", and the contents displayed when the OK button 83e is continuously pressed will be described.

(A) in FIG. 12 shows the display unit 82 when the cursor is moved to the “heating operation ...” on the display unit 82 and the enter button 83e is pressed as shown in FIG. 11 (c). The figure and the text to be displayed are shown. That is, in (a) of FIG. 12, it is described that “the up-and-down wind direction flap is horizontal”, and the state is depicted in the schematic diagram.
Therefore, if there is any doubt or anxiety of the user at this point, it is written together. “When the set temperature is exceeded at the start of operation or during defrosting operation, the vertical wind direction flap is horizontal. This is not a malfunction.” By reading, you can eliminate doubts and anxiety.

If the vertical wind direction flaps 16 and 17 are not actually horizontal, the display shown in FIG. 12 (a) is meaningless. Instead, the next question is “During heating operation”. And a lot of worries, for example, “The heating operation has been continued for 50 hours, so the filter cleaning mechanism is operating. Please wait for about 5 minutes. This is not a malfunction.” (Not shown).
These displayed contents are registered in advance in the indoor unit body 10 or the remote controller 80 in a state in which the priority order for display is determined. Therefore, the main body control unit displays contents that are meaningful to be displayed in accordance with the priority order. That is, when the vertical wind direction flaps 16 and 17 are actually horizontal, the display shown in FIG. 12A is displayed, and when the filter advance / retreat device 50 is activated, “... The display shows “Mechanical operation is not a failure.”

  On the other hand, when the user's question or anxiety is not displayed in the order of priority in FIG. 12A, the determination button 83e is further pressed. Then, in “Heating operation”, the next most frequently questioned or anxious content, for example, “The heating operation has been in operation for 50 minutes, so the filter cleaning mechanism is operating. Please wait for about 5 minutes. This is not a malfunction. "Etc. are displayed by sentences and schematic diagrams (not shown).

12B, when the cursor is moved to “From an outdoor unit...” On the display unit 82 and the enter button 83e is pressed as shown in FIG. The figure and the text to be displayed are shown. That is, in (b) of FIG. 12, “water or white smoke comes out” is described, and this is illustrated in the schematic diagram.
Therefore, if there are any doubts or anxieties of the user in this point, read the comment “While heating operation, water or steam may come out from the outdoor unit. This is not a malfunction.” Can be eliminated.
Furthermore, when the user presses the plus button 83a or the minus button 83c, the message “It is not a malfunction, but if you are wet and need help, please contact the repair center for drainage work.” And the plus button 83a is displayed. Alternatively, when the minus button 83c is pressed, “information (name, telephone number, etc.) about a repair center (which may include a store)” is displayed (not shown).

In the case where water or steam cannot actually come out of the outdoor unit (for example, when heating operation is performed and the outside air humidity is very low), the display shown in FIG. Since there is no meaning, in the same manner as described above, the contents with the most doubts and anxieties are displayed instead.
These displayed contents are registered in advance in the indoor unit body 10 or the remote controller 80 in a state in which the priority order for display is determined.
On the other hand, when the user's question or anxiety is not as shown in FIG. 12B, the determination button 83e is further pressed. Then, the content with the most doubts and anxieties in “outdoor unit” is displayed according to the above.

In addition, after the user understands and memorize | stores the operation | movement and state which a user feels doubt and anxiety as mentioned above, it becomes unnecessary to display repeatedly. Therefore, the air conditioner 1000 has a function of stopping the display of contents that are no longer required to be displayed.
That is, for example, when the enter button 83e is pressed in the state shown in FIG. 12A, the display unit 82 displays “Do you want to continue this display?” And “Do you want to stop this display?” Is displayed. Therefore, when the plus button 83a or the minus button 83c is pressed and the cursor is set to “Do you want to stop this display?” And the enter button 83e is pressed, the display shown in FIG. (None of them are shown).

FIG. 13 simply summarizes the display flow of the display unit 82 as described above. That is, in the air conditioner 1000, when a failure has occurred or when a failure has occurred, the content of the failure is displayed without any special inquiry work by the user (S11), and further for repair. Contact information and the like are displayed (S12). Therefore, the user can quickly grasp the situation, and can proceed with early repair or replacement. At this time, since the QR code 89 is displayed on the display unit 83, if the QR code 89 is read, the details of the failure are displayed in more detail on the screen of the mobile phone (S13).
In addition, for the trouble that can be dealt with by the user, such as a defective assembly, not a malfunction, the contents of the malfunction are displayed without any special inquiry work by the user (S21). The procedure for assembling and the like is displayed again (S22), so that the user can quickly grasp the situation and can take early action (such as reassembling).

Furthermore, if the user thinks that the operation or state is different from what he / she is familiar with, rather than a malfunction such as failure or attachment failure, he / she can easily determine the reason by operating the buttons on the remote controller 80. Because you can know, you can quickly resolve questions and anxiety.
At this time, the display unit 82 displays in order from the most frequently asked questions to the repair center among the questions and anxieties that may be inquired because it is considered to be a “failure?” (S32, S42). By simply performing a simple button operation (S31, S41), it is possible to display the desired content.
In addition, if the question or anxiety that seems to be “failure?” Is resolved, and it is determined that there is no need to display it thereafter (S33), the display can be stopped (S34).

(Display of instruction manual)
As described above, the air conditioner 1000 eliminates anxiety about various actions and states that are considered to be “failure?” On the display unit 82 of the remote controller 80, the contents of failure or attachment failure, the countermeasures for the failure. Displayed.
In addition, even if there is no trouble or anxiety, if there is any "content you want to know", you can easily know the contents described in the "Instruction Manual" or "HP (homepage on the Internet)" I am doing so. Therefore, when there is no instruction manual or when the HP cannot be accessed, it is possible to immediately confirm the contents that the user wants to know, and convenience is improved.

In FIG. 14A, when the user has “contents to know”, first, the menu button 83b of the remote controller 80 is pressed. That is, when the menu button 83b is pressed during driving (when the operation on / off button 84 is turned on), a plurality of (for example, first to sixth) menus are displayed on the display unit 82 (FIG. 11). (Same as (a)). Therefore, by pressing the minus button 83c or the plus button 83a, the cursor can be placed on the desired menu “display instruction manual” (see FIG. 14B).
Therefore, when the enter button 83e is pressed, a screen of “the contents of the instruction manual is displayed on the mobile phone when the following QR code is read”, which is a breakdown of the menu, is displayed (FIG. 14). (See (c)). Further, when the enter button 83e is pressed, a QR code 88 that records the URL of the website for the mobile phone terminal is displayed on the display unit 82 (see FIG. 14D).

Therefore, by reading the QR code 88 into a mobile phone (not shown), the contents described in the instruction manual are displayed on the screen of the mobile phone. That is, detailed information regarding the air conditioner described in the instruction manual or HP is registered in advance on the website.
The display of “If the following QR code is read (see (c) of FIG. 14)” and the display of “QR code 88 (see (d) of FIG. 14)” are integrated into one display unit 82. The QR code 88 corresponding to the entire instruction manual is displayed, but the present invention is not limited to this. Select a part of the instruction manual (for example, “I want to know the function”, “I want to keep it clean” or “Troubleshooting”), and display the QR code corresponding to the selected part You may make it do.

[Embodiment 2]
FIGS. 15 to 18 illustrate an air conditioner support system according to Embodiment 2 of the present invention. FIG. 15 is a configuration diagram schematically showing the configuration, and FIGS. It is a flowchart which shows. In addition, the same code | symbol is attached | subjected to the part which is the same as that of Embodiment 1, or an equivalent part, and one part description is abbreviate | omitted.

(Air conditioner indoor unit)
In FIG. 15, an air conditioner support system (hereinafter referred to as “support system”) 2000 includes an indoor unit 100 installed in the room of the user U, and a high-function mobile phone (hereinafter referred to as “smart phone”) used by the user U. 200, the internet 300 to which the smartphone 200 is wirelessly connected, and a terminal (PC, hereinafter referred to as “center PC”) connected to the internet 300 (wireless or wired) and installed in the service center. ) 400 and a server 500 connected to the terminal 400 directly or via the Internet 300. In order to simplify the description, the center PC 400 and the server 500 may be collectively referred to as the center PC 400.
A local service center or a store (hereinafter referred to as “regional service office”) 600 is connected (wireless or wired) to the Internet 300.

The smartphone 200 is downloaded with a smartphone application dedicated to support the air conditioner (hereinafter referred to as “support application”) 210 as a smartphone application (hereinafter referred to as “smartphone application”), and includes a screen 201 and a camera 202. To do.
The support application 210 is a program that causes a related control unit (CPU or the like) to execute a predetermined step, and is downloaded from a server or the like that is stored separately. It may be stored in advance in itself.

The air conditioner 1000 described in the first embodiment has improved convenience by using the remote controller 80. However, when the user U tries to communicate with the service center, based on the information displayed on the remote controller 80, It was necessary to operate the mobile phone.
On the other hand, the support system 2000 of the second embodiment improves the convenience of use of the air conditioner 1000 without operating the remote controller 80 using the smartphone 200 (and the support application 210).

(Support app)
In FIG. 16, the operation of the support application 210 and the work associated with the operation will be described. When the user U starts up the support application 210 (S51), it is displayed on the screen 201 that the support application 210 is “an air conditioner support system” and “please shoot the air conditioner body” (see FIG. S52).
Therefore, when the user U photographs the indoor unit 100 with the camera 202 mounted on the smartphone 200 (S53), the photographed image (hereinafter referred to as “imaging”) is transmitted to the center PC 400 via the Internet 300 ( S54).
The center PC 400 analyzes the imaging and compares the data with the data registered in the server 500 to determine the model of the indoor unit 100 (and the air conditioner 1000), and transmits the model information to the smartphone 200 (S55). ).

  The smartphone 200 displays “model information” on the screen 201, and displays a “selection menu” on the screen 201 in order to ask the user U what the support application 210 has been launched for (S56). The selection menu is, for example, “View instruction manual” and “Fair air conditioner” (S57).

Therefore, when “view instruction manual” is selected, “table of contents” and “selected keyword” are displayed on the screen 201 (S61).
Therefore, when the user U selects “table of contents” (S62), the selection information is transmitted to the center PC 400 (or server 500), and the table of contents of the instruction manual is returned to the smartphone 200 (S63).
Accordingly, when the table of contents is displayed on the screen 201 (S64), when the user U selects a predetermined table of contents item (for example, “timer setting”) (S65), the item information is sent to the center PC 400, The content corresponding to the item of the instruction manual data stored in the server 500 is returned to the smartphone 200 (S66).
Then, the content of a predetermined item (for example, “how to set a timer”) is displayed on the screen 201 as a still image or a moving image (S67).
Furthermore, when the “end” button displayed at one corner of the screen 201 (still image or moving image is displayed) is pressed (S68), the smartphone application 210 ends (S69).

On the other hand, when “table of contents” and “selected keyword” are displayed in (S61), when “selected keyword” is selected, a column for inputting “selected keyword” is displayed on the screen 201. When a predetermined selection keyword (for example, “before waking up” or the like) is input (S71), the input information is transmitted to the center PC 400, and the center PC 400 includes an item of an instruction manual corresponding to the selection keyword (for example, “ Timer setting "and the like are determined, the item information is transmitted to the server 500 (S72), and the contents corresponding to the item of the instruction manual data stored in the server 500 are returned to the smartphone 200 (S73). .
Then, the content of the item (for example, “how to set timer”) is displayed on the screen 201 as a still image or a moving image (S74).
Furthermore, when the “end” button displayed at one corner of the screen 201 (still image or moving image is displayed) is pressed (S68), the smartphone application 210 ends (S69).

Further, when “Improper air conditioner” is selected in (S56), “Please shoot an air conditioner with a moving image” is displayed on the screen 201 (S81).
Then, a moving image of the air conditioner is transmitted to the center PC 400, and the moving image is displayed on the display panel 401 of the center PC 400 (S82).
Then, the staff S waiting at the support center (who already knows the model of the indoor unit 100), based on the moving image, the air conditioner state, that is, “the state that can be left”, “the user U corresponds It is determined whether or not “a possible state” and “a state where the user U cannot handle” (S83), and the determination result is returned to the smartphone 200 (S84).

In this case, when it is determined that the state can be left, the user U is relieved if, for example, “Don't worry. This phenomenon will end soon” is displayed on the screen 201 (S85). Can do.
If it is determined that “the user U can handle the situation”, for example, the screen 201 displays “This phenomenon ends by a simple operation. Do you want to display the operation guidance?” (S91). ), When the user U selects “display” (S92), the selection information is transmitted to the center PC 400 (S93), and the operation guide stored in the server 500 is returned to the smartphone 200 and displayed on the screen 201. A moving image (or a plurality of still images) indicating the operation guidance is displayed (S94).
Therefore, since the user U can perform a predetermined operation while watching the moving image (or a plurality of still images) displayed on the screen 201, the state of the air conditioner can be returned to the normal state.

Further, when it is determined in (S83) that “the user U cannot handle” or when the user U does not select “display” in (S92), the screen 201 displays, for example, “specialized” A repair by the house is necessary "is displayed (S101).
Therefore, when the user U selects “repair” (S102), a message to that effect is transmitted to the center PC 400 (S103), and the center PC 400 refers to the location information of the smartphone 200 to provide a suitable (closest) regional service. The location 600 is selected, and information (name, position on the map, etc.) about the regional service location 600 is returned to the smartphone 200 (S104). In addition, the regional service station 600 is notified of information about the type and state of the air conditioner 1000 and information about the user U (S105).
If the user U selects “Do not repair” in (S102), the smartphone application 210 ends (S69).

  Therefore, according to the support system 2000, without operating the remote controller 80, the user U can view the contents of the instruction manual, in particular, the contents that he / she wants to know the most with simple operations and moving images. In addition, when the air conditioner is strange, it is possible to know how to appropriately respond. At this time, the expert S can diagnose the condition of the air conditioner by watching the moving image, and thus can make a more accurate determination.

  10: indoor unit main body, 11: air inlet, 12: air outlet, 13: design panel, 14: airflow front plate, 15: airflow rear plate, 16: vertical airflow direction flap, 17: vertical airflow direction flap, 19: airflow Side air path, 20: blower fan, 30: heat exchanger, 31: first heat exchanger, 32: second heat exchanger, 33: third heat exchanger, 34: drain pan, 35: drain pan, 40: filter 40L: left filter, 40R: right filter, 41: filter vent, 42: filter frame, 43: filter driven tooth, 50: filter advance / retreat device, 51: filter advance / retreat drive motor box, 52: filter drive shaft, 53 : Filter drive gear, 60: filter guide device, 61: guide upper plate, 61a: substantially linear range, 61b: substantially arcuate range, 62: guide front side plate, 63: guide rear side plate, 4: guide end plate, 65: surface cleaning brush bearing, 66: dust passage hole, 67a: scraping protrusion, 67b: scraping protrusion, 67: scraping protrusion, 68: mounting hole, 70: filter cleaning device, 71 : Back cleaning brush, 72: Front cleaning brush, 73: Front cleaning brush rocking shaft, 74: Dust box, 75: Mounting projection, 80: Remote control, 81: Remote control body, 82: Display unit, 83: Selection button, 83a : Plus button, 83b: Menu button, 83c: Minus button, 83d: Return button, 83e: Enter button, 84: Operation on / off button, 85: Mode selection button, 85a: Heating selection button, 85b: Dehumidification selection button, 85c: Cooling selection button, 88: QR code (bar code), 89: QR code (bar code), 100: Indoor unit, 200: Smartphone, 201: Screen, 202: Camera, 10: Support application, 300: Internet, 400: Terminal, 401: Display panel, 500: Server, 600: Regional service office, 1000: Air conditioner (Embodiment 1), 2000: Air conditioner support system ( Embodiment 2), S: expert, U: user.

Claims (8)

Equipment for performing the refrigeration cycle;
A main body control unit for controlling the device;
A remote control unit capable of bidirectional communication with the main body control unit;
Have
The remote control unit includes a display unit that displays a predetermined video, and a selection unit that selects a video displayed on the display unit. The video includes a pseudo unit that is generated during normal operation. An inquiry menu is available to inquire about the failure status.
When the inquiry menu is selected by the operation of the selection means, the communication between the remote control unit and the main body control unit explains the contents of the pseudo-failure state following the inquiry menu to the display unit, and causes a failure. An air conditioner characterized in that an image indicating that it is not is displayed. The remote control unit includes a driving on / off button or an acceleration sensor for instructing start or stop of driving,
When a failure or malfunction has occurred in a part of the device before starting operation, when the operation on / off button is pressed, or when the acceleration sensor detects movement of the remote control unit, The air conditioner according to claim 1, wherein an image explaining the content of the failure or malfunction is displayed on the display unit according to a command from the main body control unit.   3. The air conditioner according to claim 1, wherein an image explaining the content of the pseudo failure state is displayed on the display unit in an order registered in advance. About the contents of the predetermined state of the pseudo failure state that occurs during the normal operation,
The air conditioner according to any one of claims 1 to 3, wherein the air conditioner can be prevented from being displayed on the display unit.   The main body control unit, when determining that any of the devices is inoperable, displays the name or schematic diagram of the inoperable device on the display unit and the reason for the inoperability. Item 5. The air conditioner according to any one of Items 1 to 4.   When the switch button is pressed while the name or schematic diagram of the inoperable device is displayed on the display unit and the reason for the inoperability is displayed, a guidance for eliminating the inoperability is displayed on the display unit. The air conditioner according to any one of claims 1 to 5, wherein the air conditioner is provided. It further has an indoor unit provided in the room and having an indoor unit body consisting of a housing,
An attachment / detachment member detachably attached to the indoor unit body;
When the main body control unit determines that the detachable member is not attached at a regular position, the main body control unit displays a name or schematic diagram of the detachable member that is not attached at a regular position on the display unit. The air conditioner according to any one of claims 1 to 6.   When the switch button is pressed in a state where the name or schematic diagram of the detachable member that is not attached to the regular position is displayed on the display unit, to attach the detachable member to the regular position on the display unit The air conditioner according to claim 7 that depends on claim 6 is displayed.

Images