JP5978560B2 - Telephone number processing apparatus, and control method and program thereof - Google Patents

Description

The present invention relates to a telephone number processing apparatus , and a control method and program technology thereof .

  The mobile terminal network operator specifies FMC (Fixed Mobile Convergence) service that fuses the mobile phone network and the fixed telephone network as a merit of the FMC service provided by the mobile terminal carrier. All calls made between employees using mobile terminals are handled as calls made by extension, and even if calls between employees are outside the internal telephone network radio waves, no call charges (communication costs) related to the call are incurred. .

  That is, a call between mobile terminals contracted for an FMC service provided by a mobile terminal carrier is handled as an extension call even if the call is made at a location using the mobile phone network provided by the mobile terminal carrier. On the other hand, when one mobile terminal makes a call with a mobile terminal that is not subscribed to the FMC service, it is handled as an outside line call in which a call charge (communication cost) is generated by the outgoing call.

  Currently, a multi FMC service that integrates the FMC service provided by a carrier is provided, but when an employee uses the FMC service, an outside line that generates a call charge or an extension that does not generate a call charge Since the rules between operators are different in the operation, the following methods are disclosed.

  In Patent Document 1, in order to link an FMC service performed between a plurality of communication carriers, transmission position information is transmitted to the management table, and after confirming the current transmission position, it is related to the transmission position unique to the user. The connection between FMC services among a plurality of communication carriers is realized by making a call request with a telephone number.

  In Patent Document 2, priorities are assigned in advance for each telephone number to a partner to which a plurality of telephone numbers are assigned, and a number that is assumed to have the lowest telephone number charge is selected from the calling numbers for relay transmission.

JP 2007-251622 A JP 2009-38557 A

  However, in the background art, when an employee who can use the FMC service provided by a mobile terminal carrier takes a mobile terminal outside the company and receives a call from a customer on the mobile terminal taken out from the company, he / she makes a call. Since the caller's outgoing number remains in the incoming call history of the mobile terminal, there is a risk of leakage of customer information if the mobile terminal is lost.

  Furthermore, when calling back to the customer with the incoming call number, since the number is 0, it is an outside line call via a general mobile phone network or public network, and the fact that the call is returned and the call data are used for company-specific calls. There is a problem that you cannot register online in the management system.

  Furthermore, when using the FMC service to make a return call with the incoming call number from the customer, for example, when making a call using the call number recorded on the mobile terminal, the call goes through a general mobile phone network or public network. There are various problems, such as the use of an in-house extension, which is a merit of the FMC service, and the caller always selects 0 transmission.

  In response to such a problem, when the applicant makes a call from a telephone in the external telephone network to the internal telephone, the SIP server (telephone number conversion device) has a unique management for the telephone number of the external line originator. A mechanism for converting numbers is proposed. In this method, an extension telephone receives an incoming call with a management number as the caller, and when a call is returned from the extension telephone to a telephone on the external telephone network, it is possible to make a call using the converted management number. It is possible to make a call with a telephone on the telephone network.

  By using this mechanism, when calling from an extension phone to an outside phone, the phone number of the outside line telephone network is not recorded in the call history of the extension type mobile phone because the call is made using the management number. When an extension call is received from an external phone, the management number is notified as the caller's source number in the call history of the extension mobile phone, so even if the extension mobile phone is lost, customer information is included. It is possible to reduce the risk of leakage of telephone numbers on the outside telephone network.

  The management number used in this system must be assigned to one telephone number of one external telephone network, so the total number of management numbers is registered for each individual for the number of users. Therefore, there is a problem that the number of digits used as a management number becomes as large as about 8 digits, and it is difficult for the user to remember the management number.

Therefore, in order to set a part of the management number to a number that is desired to be assigned to each individual and to make the management number easy to remember, it is necessary to include a desired number for each individual in the management number. There is no proposal for a mechanism that can include the desired number in the management number.
Accordingly, the present invention, when a user management number used as the source number is newly issued, by including a number which a user desires, opponent when calling from a telephone outside line telephone network An object of the present invention is to provide a mechanism capable of converting a telephone number of a caller notified in advance into a management number including a number desired by a user and transmitting the converted number to the other party .

The present invention is a telephone number processing apparatus for registering a telephone number when communication with a telephone network is established. The telephone number of the external telephone network and the telephone number of the external telephone network that can be transmitted to the external telephone network Storage means for storing the external line information data uniquely associated with the non-system number, an inquiry request for the system number stored in the external line information data, a telephone number of the external telephone network, and a desired A first receiving means for receiving a telephone number of the external line that matches the received telephone number of the external line telephone network from the external line information data, and an external line that matches the external line information data When the first determination means for determining whether or not there is a telephone number of the telephone network and the first determination means determine that there is no telephone number, a new system number including the received desired number is issued. , A registration means for registering the received outside line telephone number in correspondence with the newly issued system number in the external line information data, and a first source number from the telephone of the outside line telephone network A second receiving means for receiving the telephone number of the external telephone network, and the external line received by the second receiving means when the second receiving means receives the telephone number of the external telephone network. A system number including a desired number associated with a telephone number of the telephone network is retrieved from the external line information data, and the telephone number of the telephone network of the external line received by the second receiving means is retrieved. A conversion unit that converts the converted system number into a system number that includes the desired number, and a system number that includes the desired number converted by the conversion unit as a second source number from a telephone on the external telephone network Transmission means for transmitting in order to call the telephone that signals to the outside line information data, the first system number arranged receiving means of the desired number received within a predetermined location within the system number and the desired number in the matching system number, e Preparations and second determining means for determining country any space number assigned to the new issue, the said registration means, when said second determination means has determined that there is In addition, a system number including the desired number is newly issued.

Further, the first receiving means, said first determining means, when it is determined that there is no, and wherein the receiving the desired number.

Further, the first determining means, when it is determined that, that the system number corresponding to the telephone number of the outside line telephone network in which the first receiving means has received is registered, notifies the telephone Registration notification means for further comprising:

Further, after said registering means issues a system number that contains the desired number to the new, the new issued system number, and further comprising a system number notifying means for notifying before Symbol phone.

Also, the second determination means, when it is determined that there is no order to receive different numbers from the first desired number received by the receiving means of, for performing reception of a desired number to the phone It further comprises first reception instruction means for transmitting a voice message to the telephone.

In addition, when the first receiving means receives the inquiry request at the receiving means, the first receiving means further comprises a second reception instruction means for transmitting a voice message for receiving a desired destination number to the telephone, After the voice message is transmitted by the second reception instruction unit, the first receiving unit receives a telephone number of an external telephone network from the telephone.

The present invention, when the user management number used as the source number is newly issued, by including a number which a user desires, to the destination in the case that originated from the telephone outside line telephone network It is possible to provide a mechanism capable of converting the notified telephone number of the transmission source into a management number including the number desired by the user and then transmitting it to the other party .

Diagram showing an example of system configuration Diagram showing an example of hardware configuration Diagram showing an example of functional blocks The figure which shows an example of the flowchart at the time of originating from an outside line telephone and receiving by an extension telephone The figure which shows an example of the flowchart when it is originated from the extension telephone and is received by the outside telephone The figure which shows an example of the flow of the telephone number processing when it originates from an external telephone and is received by an extension telephone (top) and when it originates from an internal telephone and arrives by an external telephone (bottom) Diagram showing an example of a database The figure which shows an example of the flowchart of the new issue processing of a system number The figure which shows an example of dial operation when issuing a new system number The figure which shows an example of dial operation when issuing a new system number

  FIG. 1 is an overall view of a system configured by an IP telephone number processing apparatus (management server) 101 suitable for a telephone number processing apparatus.

  An IP telephone (Internet protocol telephone) is a telephone that employs a technology in which voice is data-compressed and encoded, divided into IP packets, and transmitted over an IP network.

  The management server 101 converts a telephone number when establishing communication between an external telephone network and an internal telephone network, and provides an IP-GW (A company GW server) 102 provided by a mobile terminal carrier A company, a mobile terminal Communicate with a plurality of gateways dedicated to IP telephones such as IP-GW (B company GW server) 103 provided by a communication carrier B company and IP-GW (C company GW server) 104 provided by a mobile terminal communication company C Connected in a state that allows voice calls.

  Company A GW server 102 provided by Company A is connected to Company A's IP telephone service network 406 provided from Company A's FMC service network 404 provided by Company A in a communicable state and capable of voice calls. .

  The B company GW server 103 provided by the B company is connected to the IP telephone service network 413 provided by the B company FMC service network 411 provided by the B company in a state in which communication is possible and voice communication is possible. .

  The C company GW server 104 provided by the C company is connected to the IP telephone service network 420 provided by the C company provided by the C company FMC service network 418 provided by the C company in a state where communication is possible and voice communication is possible. .

  The mobile phone service network 405 of company A is connected to the extension type mobile phone 401 and the mobile phone 402 via the mobile communication network 400 of company A in a state in which voice communication is possible.

  The B mobile phone service network 412 is connected to the extension type mobile phone 408 and the mobile phone 409 via the B company mobile communication network 407 so as to be communicable and capable of voice calls.

  The mobile phone service network 419 of the company C is connected to the extension type mobile phone 415 and the mobile phone 416 via the mobile phone network 414 of the company C so as to be communicable and capable of voice calls.

  It is assumed that all users who can make a call from the extension telephone network of the present invention have a contract to use the FMC service network provided by the mobile terminal communication provider to which the mobile terminal owned by the user belongs. That is, it corresponds to a mobile terminal user inside the company such as an employee.

  It is assumed that all users who can make a call from the external telephone network do not have a contract to use the FMC service network provided by the mobile terminal communication carrier to which the mobile terminal owned by the user belongs. That is, it corresponds to a mobile terminal user outside the company such as a customer.

  The extension mobile phone 401 of the company A can select whether or not the company A FMC service network 404 provided by the company A can be used based on a contract with the company A. When the contractor uses the company A FMC service network 404 as the company A, the voice communication and data communication via the company A FMC service using the contracted mobile terminal A company IP phone service network 406 Is possible.

  The company B mobile terminals 408 and 409 can select whether or not the company B FMC service network 411 provided by the company B can be used based on a contract with the company B. When the contractor uses the B company FMC service network 411 as the contract B company, the voice communication and data communication via the B company FMC service using the contracted mobile terminal B's IP phone service network 413 Is possible.

  The mobile terminals 415 and 416 of company C can select whether or not the company C FMC service network 418 provided by company C can be used by contracting with company C. When the contractor uses the C company FMC service network 418 as the contract company C, the voice communication and data communication via the IP phone service network 420 of the C company FMC service using the contracted mobile terminal Is possible.

  From the above configuration, for example, the extension mobile phone 401 of the mobile terminal user (employee) inside the company and the mobile terminal 408 of the mobile terminal user (employee) inside the company use the A company FMC service network 404 and the B company FMC service network 411. When a voice call is made using the communication data and voice call data, the communication data and the voice call data always pass through the management server 101.

  From the above-mentioned form, for example, when the extension mobile phone 401 of the mobile terminal user (employee) inside the company and the mobile terminal user (customer) outside the company make a voice call using the company A FMC service network, Communication data and voice call data are always sent via the management server 101 of the present invention.

From the above form, for example, when a mobile terminal of a mobile terminal user (customer) outside the company and a mobile terminal of the mobile terminal user (customer) outside the company make a voice call, the communication data and voice call data are transmitted via the management server 101. There is nothing.
Furthermore, the management server 101 can transmit / receive and connect the communication data and voice call data to / from an FMC service network similar to the present invention provided by another communication carrier.

  Public lines 421 and 422 are general lines, and are connected to a service network of each mobile terminal carrier so that voice communication and data communication are possible. This allows employees to make external calls with customers.

  FIG. 2 is a diagram showing a hardware configuration of the management server 101, and the A company GW server 102, the B company GW server 103, and the C company GW server 104 are also the same configuration diagram.

  In FIG. 2, reference numeral 301 denotes a CPU that comprehensively controls each device and controller connected to the system bus 304. Further, the ROM 302 or the external memory 311 is necessary to realize a BIOS (Basic Input / Output System) or an operating system program (hereinafter referred to as OS) that is a control program of the CPU 301, or a function executed by each server or each PC. Various programs to be described later are stored.

  A RAM 303 functions as a main memory, work area, and the like for the CPU 301. The CPU 301 implements various operations by loading a program or the like necessary for execution of processing from the ROM 302 or the external memory 311 to the RAM 303 and executing the loaded program.

  An input controller 305 controls input from a keyboard (KB) 309 or a pointing device such as a mouse (not shown). A video controller 306 controls display on the display unit 310. The display unit 310 is not limited to a CRT, and may be another display device such as a liquid crystal display. These are used by the administrator as needed. Further, the display unit may include a touch panel function in which the user specifies a target position in the display screen with a finger, a pen, or the like.

  A memory controller 307 is connected via an adapter to a hard disk (HD), flexible disk (FD), or PCMCIA card slot for storing a boot program, various applications, font data, user files, editing files, various data, and the like. The access to the external memory 311 such as a compact flash (registered trademark) memory is controlled.

  A communication I / F controller 308 is connected to and communicates with an external device via a network (communication shell line) 300, and executes communication control processing on the network. For example, communication using TCP / IP is possible.

  Note that the CPU 301 enables display on the CRT by executing, for example, an outline font rasterizing process on a display information area in the RAM 303. In addition, the CPU 301 enables a user instruction with a mouse cursor (not shown) on the CRT.

Various programs to be described later for realizing the present invention are recorded in the external memory 311 and are executed by the CPU 301 by being loaded into the RAM 303 as necessary. Further, a data file and a data table used when executing the program are also stored in the external memory 311 or storage means, and detailed description thereof will be described later.
Hereinafter, functional blocks of the IP telephone number processing apparatus (management server) 101 shown in FIG. 1 will be described with reference to FIG.
FIG. 3 is a functional block diagram of the management server 101.

  As a first role, the storage unit stores the telephone number (external line number) of the external line telephone network and the system number in advance as a database in association with the external line information table 702.

  As a second role, the telephone number (dial-in number) of the destination of the extension telephone network and the extension number are uniquely stored in advance as a database in association with the extension information table 703. The data storage unit is the ROM 302 or the external memory 311.

  The receiving unit receives session establishment (communication establishment) information including a transmission source number and a destination number from an external telephone or an extension telephone via a gateway (GW server) by SIP (Session Initiation Protocol) communication.

  The first determination unit, as a role, searches the external line information data for the telephone number of the external line telephone network that matches the telephone number (destination number) of the desired external line, and stores the desired external line in the external line information data. It is determined whether or not there is a telephone number of the external telephone network that matches the telephone number of the telephone network (destination number).

  The registration unit, as a role, newly issues a system number including a desired number, and the outside line information data includes the desired number where the telephone number (destination number) of the desired outside line telephone network is newly issued. Registered with a unique system number.

  The second determination unit, as a role, searches for a system number that matches a system number in which a desired number is arranged at a predetermined location in the system number from the outside line information data, and assigns it to a new issue among the matched system numbers Therefore, it is determined whether there is a free number that can be assigned.

The end notification unit notifies the extension type mobile phone 401 that the system number corresponding to the telephone number (destination number) of the desired outside line telephone network is already registered in the outside line information data.
The system number notification unit notifies the extension type mobile phone 401 of the newly issued system number as a role.

  The first reception instruction unit, as a role, transmits a voice message for receiving a desired number from the extension type mobile phone 401 to the extension type mobile phone 401 and gives an instruction to receive the desired number.

  The second reception instruction unit, as a role, transmits a voice message for receiving a telephone number (destination number) of a desired external telephone network from the extension type mobile phone 401 to the extension type mobile phone 401, Instruct to accept the telephone number (destination number) of the outside telephone network.

  The management server 101 is, for example, a SIP server (SIP proxy server), and also has functions of routing SIP messages (forwarding destination determination) and associating with IP addresses of telephone numbers.

FIG. 4 is a flowchart illustrating a case where a call is made from an external telephone to an extension telephone (extension mobile phone) 401. The external line telephone of the present invention is a telephone assigned with a telephone number of an external line telephone network, and may be a mobile phone or a fixed telephone. The extension telephone of the present invention is a telephone assigned with the telephone number of the extension telephone network, and has contracted to use the FMC service network provided by the mobile terminal carrier as an extension telephone that can be taken outside the company. It is an extension type mobile phone.
Steps S401 to S402 are executed according to an instruction from a CPU (not shown) of the external telephone.
Steps S403 to S407 are executed according to instructions from the CPU 301 of the management server 101.
Step S408: Executed by an instruction from a CPU (not shown) of the extension telephone (extension type mobile phone) 401.

  In step S401, as a method of making a call from an external telephone to an internal telephone, the external telephone is a user who inputs a dial-in number (destination number) that can be received by the user to the internal mobile phone 401 and then the user makes an external telephone call. Determine whether the button has been pressed. If it is determined that the button has been pressed, the process proceeds to step S402. If it is not determined that the button has been pressed, the process returns to step S401.

  In step S402, the outside line telephone transmits to the management server 101 "080-2222-2222", which is the telephone number of the outside line telephone network assigned to the outside line telephone, as the caller number.

  Further, the external telephone is assigned to the extension mobile phone 401 user in the management server 101 and is a telephone number (dial-in number) of the destination of the extension telephone network that can be received by the extension mobile telephone 401 user. -1111-1111 "as the destination number.

  In other words, the outside line telephone transmits information including “080-2222-2222” as the transmission source number and “050-1111-1111” as the destination number to the management server 101, and the management server to receive the extension type mobile telephone 401. An incoming call request is made to 101.

  In step S <b> 403, the management server 101 receives information including “080-222-2222”, which is the telephone number of the telephone line of the external line, as the caller source number from the external line telephone.

Furthermore, the management server 101 uses “050-1111-1111”, which is the destination telephone number (dial-in number) of the extension telephone network that can be received by the extension mobile phone 401 user as the destination number from the external telephone. Receive information including.
When receiving, the management server 101 and the external telephone establish communication through the GW server.

  The management server 101 temporarily stores the received transmission source number “080-222-2222” and destination number “050-1111-1111” in the work area of the RAM 303.

  The management server 101 uses the caller number and callee number temporarily stored in the RAM 303 as call history data in the call history table (701 in FIG. 7), and the received caller number (phone number of the external telephone network) and callee Register the number (the telephone number of the destination of the extension telephone network) with a unique correspondence.

In step S <b> 404, the management server 101 searches the outside line information table and determines whether there is a number in the outside line information table that matches the received transmission source number “080-222-2222”.
If it is determined that it is not step S404, the process proceeds to step S405.
When it determines with it being step S404, it progresses to step S406.

  In step S405, a system number that is uniquely associated with the received transmission source number “080-222-2222” is newly issued, and the newly issued system number is uniquely identified with the received transmission source number “080-222-2222”. Correspondingly, it is newly registered in the outside line information table.

In step S406, the management server 101 searches the external line information table (702 in FIG. 7) for the telephone number of the external telephone network that matches the received transmission source number “080-222-2222”, and matches the telephone of the external line that matched. A system number “80001234” uniquely associated with the telephone number of the network is searched.
Further, as the source number conversion process, the received source number “080-222-2222” is converted into the retrieved system number “80001234”.

  Also, as a destination number conversion process, a dial-in number that matches the received destination number “050-1111-1111” is searched from the extension information table (703 in FIG. 7), and uniquely matched with the matched dial-in number. The attached extension number “4700001” is searched, and the received destination number “050-1111-1111” is converted into the searched extension number “4700001”.

  In step S407, the management server 101 uses the converted system number “80001234” as the transmission source number, and sends an incoming request including the transmission source number converted to the system number to the destination (extension type mobile phone) of the extension telephone network. 401) to receive the incoming call.

Further, as an incoming call request process for the incoming call destination number, an incoming call request including the incoming call destination number converted to the extension number with the converted extension number “4700001” as the incoming call destination number is sent to the incoming call destination (extension type mobile phone) Send to the phone 401) to receive an incoming call.
With this incoming number request processing, incoming calls can be made to the destination (extension mobile phone 401) of the extension telephone network.

  A mobile terminal user inside the company who has a contract that can use the FMC service network provided by the mobile terminal carrier as the destination (employee) of the extension telephone network that can receive incoming calls from the external telephone with the extension type mobile phone 401 It is. The employee also has a unique extension number.

  In step S408, the extension type mobile phone 401 receives an incoming request from the management server 101 including the caller source number converted into the system number and the destination number converted into the extension number, and receives the incoming call. When the incoming request from the management server 101 is received, the management server 101 and the extension cellular phone 401 establish communication via the A company GW server 102. This establishment of communication means that the establishment of communication via the management server 101 has been completed between the external telephone and the extension cellular phone 401.

FIG. 5 is a flowchart illustrating a case where an extension telephone (extension type mobile phone) 401 makes a call to an external telephone, contrary to FIG. The external line telephone of the present invention is a telephone assigned with a telephone number of an external line telephone network, and may be a mobile phone or a fixed telephone. The extension telephone of the present invention is a telephone assigned with the telephone number of the extension telephone network, and has contracted to use the FMC service network provided by the mobile terminal carrier as an extension telephone that can be taken outside the company. It is an extension type mobile phone.
Steps S501 to S502 are executed according to instructions from a CPU (not shown) of the extension type mobile phone 401.
Steps S503 to S508 are executed according to instructions from the CPU 301 of the management server 101.

  The first case is a case where a call is made from the extension telephone portable terminal 401 using a system number in order to make an outside line, and the second case is an extension using an inquiry number in order to inquire the telephone number of the outside telephone network. This is a case where the call is transmitted from the portable telephone terminal 401, and both cases will be described.

  In step S501, as a first case, as a method of making an outside line call from an extension telephone, the extension type mobile phone 401 is configured such that after a user inputs a system number (destination number) that can be received to the outside line telephone to the dial operation unit. Then, it is determined whether the user has pressed the call button on the extension type mobile phone 401. If it is determined that the button has been pressed, the process proceeds to step S502. If it is not determined that the button has been pressed, the process returns to step S501.

  As another method for making an external line call from an extension telephone, the extension type mobile telephone 401 has a system number as a destination of an external telephone network from a telephone directory registered in the extension telephone mobile terminal (extension type mobile telephone) 401. Determine if selected. If it is determined that it has been selected, the process proceeds to step S502. If it is not determined that it has been selected, the process returns to step S501.

As a second case, the extension telephone portable terminal 401 determines whether the user has pressed the call button of the extension telephone portable terminal 401 after the inquiry number is input. If it is determined that the button has been pressed, the process proceeds to step S502. If it is not determined that the button has been pressed, the process returns to step S501.
In step S502, the extension type mobile phone 401 transmits the system number “80001234” to the management server 101 as the destination number.

  Further, the extension type mobile phone 401 transmits “4700001”, which is the extension number assigned to the user of the extension type mobile phone 401, to the management server 101 as a transmission source number.

That is, the extension type mobile phone 401 requests the management server 101 to receive an incoming call including “4700001” as a caller number and “80001234” as a callee number.
As a second case, the extension telephone portable terminal 401 transmits the inquiry number “7779” to the management server 101 as a destination number.

Further, the extension telephone portable terminal 401 transmits “4700001”, which is the extension number assigned to the user of the extension telephone portable terminal 401, to the management server 101 as a transmission source number.
That is, the extension telephone portable terminal 401 includes “4700001” as the caller source number and “7779” as the callee number, and makes an incoming call request to the management server 101.

  In step S503, as a first case, the management server 101 sets the system number “80001234” as the destination number from the extension mobile phone 401 via the extension telephone network, and sets the system number as the destination number. Receive incoming requests that contain.

  Further, the management server 101 receives an incoming call request including the extension number from the extension type mobile phone 401 with the extension number “4700001” of the user of the extension type mobile phone 401 as the transmission source number via the extension telephone network. To do.

  As a second case, the management server 101 receives an inquiry number “7779” as a destination number from the extension telephone portable terminal 401 via the extension telephone network. In other words, a system number new issue request corresponding to the destination telephone number (first destination number) of the external telephone network received in step S803 is received (receiving means).

  Further, the management server 101 receives an incoming call request including the extension number from the extension telephone portable terminal 401 with the extension number “4700001” of the user of the extension telephone portable terminal 401 as the transmission source number via the extension telephone network. To do.

In step S504, the management server 101 determines whether it is a new issue request “7779” from the destination number received in step S503. If it is determined that the request is a new issuance request “7779”, the process proceeds to step S505. If it is determined that the request is not a new issuance request “7779”, the process proceeds to step S506 so that an outside line is transmitted.
In step S505, the management server 101 executes a new issue process. Detailed processing will be described with reference to FIG.

  In step S506, the management server 101 refers to the external line information table, and determines whether the system number that matches the received “80001234” exists in the external line information table. If it is determined that there is a matching system number, the process proceeds to step S507 to execute an outside line transmission using the system number. If it is determined that the system number is not correct, the system number is incorrect, and the process is terminated without executing the outside line transmission by the system number.

  In step S507, the management server 101 searches the external line information table (702 in FIG. 7) for a system number that matches the received destination number “80001234”, and identifies the external line uniquely associated with the matched system number. Search for telephone numbers on the telephone network.

  Further, as the destination number conversion processing, the destination number “80001234” received in step S503 is converted into the telephone number “080-2222-2222” of the searched external telephone network.

  Here, after notifying the telephone number of the external telephone network, the system number received in step S803 is converted to the telephone number of the external telephone network searched in step S809.

  Further, as a source number conversion process, an extension number matching the received source number “4700001” is searched from the extension information table (703 in FIG. 7), and the dial-in uniquely associated with the matched extension number is searched. The number “050-1111-1111” is searched, and the received transmission source number “4700001” is converted into the searched dial-in number “050-1111-1111”.

  In step S508, the management server 101 uses the converted dial-in number “050-1111-1111” as a transmission source number, and receives an incoming call request including the transmission source number converted into the dial-in number from the incoming telephone network. Send to receive first.

Further, as an incoming call request process for the destination number, the telephone number “080-2222-2222” of the external line telephone network converted in step S507 is used as the destination number, and the destination number converted to the telephone number of the external line telephone network is used. The received incoming request is transmitted to the destination on the outside telephone network.
The incoming call request processing for the incoming call destination number makes it possible to receive an incoming call on the external telephone network (external line telephone).

  The destination (customer) of the external telephone network that can receive calls from the extension type mobile phone 401 by an external telephone is a mobile terminal outside the company that does not have a contract to use the FMC service network provided by the mobile terminal carrier. A user or a landline user. The telephone number “080-2222-2222” of the external telephone network used when receiving an incoming call to the destination (customer) of the external telephone network is a telephone number that should be taken care of for managing information as personal information.

  In step S507, the outside line telephone receives an incoming call request including the transmission source number converted into the dial-in number and the destination number converted into the telephone number of the outside line telephone network from the management server 101 and receives the incoming call. When the incoming request from the management server 101 is received, the management server 101 and the external telephone establish communication through the GW server. This establishment of communication means that the establishment of communication via the management server 101 is completed between the extension type mobile phone 401 and the outside line telephone.

  Reference numeral 601 in FIG. 6 denotes an external telephone to an extension telephone (extension type mobile telephone) 401 described using the conversion processing executed by the management server 101 described in FIG. 4 and the telephone number (information) actually used in the present invention. This is a description of the steps of the telephone number processing when a call is made.

  In 601 of FIG. 6, the user X (customer) whose telephone number of the external telephone network is “080-2222-2222” is the extension type mobile phone of the user Y (employee) who uses the FMC service from the external telephone. In order to receive a call 401, an extension type is made by requesting an incoming call with "050-1111-1111" (dial-in number), which is the telephone number of the destination of the extension telephone network assigned to user Y (employee). Description will be made assuming that the incoming call to the mobile phone 401 is completed.

  Reference numeral 601 in FIG. 6 indicates that the user X (customer) having “080-2222-2222” (telephone number of the outside line telephone network) is a number known by the user X (customer) “050-1111-”. This is a telephone number process when a user Y (employee) having a telephone number “1111” (dial-in number) wants to make a call (request for incoming call).

The user X who makes an incoming call request with the telephone number of the external telephone network “080-2222-2222” described here is a general user (customer). The general user here means that it is not an internal user such as an employee, which will be described later. Furthermore, the person who does not use the FMC service.
In step S601, the user X (customer) makes a call (incoming call request) from the external phone of the user X to the extension type mobile phone 401 of the user Y (employee).
In that case, an incoming call request is made using “080-2222-2222” (the telephone number of the telephone network of the outside line) as the caller number.

In step S602, the management server 101 receives the source number “080-22222-2222” and the destination number “050-1111-1111” via the GW server by routing that is a known technique. (Process of S403)
Further, the transmission source number “080-2222-2222” and the destination number “050-1111-1111” are registered in the call history table 701.
In step S <b> 603, the management server 101 refers to “080-2222-2222”, which is a transmission source number, from the outside line information table. (Processing of S404)

  In step S604, the management server 101 searches the external line information table for the telephone number of the external telephone network that matches the received transmission source number “080-2222-2222”. A system number that is uniquely associated with the telephone number of the searched external telephone network is further searched. (Processing of S404)

  If there is no telephone number of the external telephone network that matches the received transmission source number “080-2222-2222” in the external line information table, a new system number is issued. (Processing of S405)

  For example, the newly issued system number is a unique system number “80001242” that does not overlap with the number registered so far in the external line information table, and is newly registered in association with the received transmission source number.

  Thus, if the source number is the telephone number of the external telephone network that is received for the first time (not registered in the external line information table), an individual system number that does not overlap with the system number already registered in the external line information table Can be newly registered by uniquely associating it with the received transmission source number.

  In step S605, the management server 101 converts the received transmission source number “080-2222-2222” into the system number “80001234” retrieved from the external line information table. (Processing of S406)

  Further, the management server 101 uses the extension information table to display the received destination number “050-1111-1111” and the destination telephone number of the extension telephone network that matches the received destination number “050-1111-1111”. The retrieved number is converted into an extension number “4700001” uniquely associated with the destination telephone number of the retrieved extension telephone network. (Processing of S406)

  In step S606, the management server 101 issues an incoming call request to the extension type mobile phone 401 of the user Y (employee) with the converted transmission source number “80001234” and the converted destination number “4700001”. (Processing of S407)

  Reference numeral 602 in FIG. 6 indicates that the extension telephone (extension mobile phone) 401 described using the conversion process executed by the management server 101 described in FIG. 5 and the telephone number (information) actually used in the present invention is changed to an external telephone. It explains the steps of the telephone number processing when making a call.

  In 602 of FIG. 6, as described in 601 of FIG. 6, the user X (customer) whose telephone number of the outside line telephone network is “080-2222-2222” uses the FMC service from the outside line telephone. "050-1111-1111" (dial-in number), which is the destination telephone number of the extension telephone network assigned to user Y (employee) in order to receive the extension type mobile phone 401 of person Y (employee) Suppose that user Y (employee) makes a return call (incoming call request) to user X after receiving an incoming call from the external telephone to the extension type mobile phone 401 by making an outgoing call (incoming call request). I will explain.

  Reference numeral 602 in FIG. 6 indicates that a user Y (employee) having a telephone number of “050-1111-1111” (dial-in number), which is a number known to the customer, is “080-22222-2222” (external line telephone). This is telephone number processing when it is desired to make an incoming call request to a user X having a network telephone number).

  In step S611, the user Y (employee) extension type mobile phone 401 having the number “050-1111-1111” makes an incoming call request to the external phone of the user X (customer). In this case, an incoming call request is made using “80001234” (system number) instead of “080-2222-2222” (telephone number of the outside telephone network).

  “80001234” is an external telephone network telephone stored in the management server 101, which is assigned so as to uniquely correspond to the external telephone telephone number of the user X (customer) known only to the user Y (employee). It is a number that can be converted to a number.

  At the same time as making an incoming call request with “80001234” (system number) as the destination number, “4700001” (extension number) is sent to the management server 101 as the source number.

In step S612, the management server 101 receives the transmission source number “4700001” and the destination number “80001234” via the A company GW server 102 by routing which is a known technique. (Process of S503)
In step S613, the management server 101 refers to “80001234” that is the destination number from the outside line information table. (Processing of S506)

  In step S614, the management server 101 searches the external line information table for a system number that matches the received destination “80001234”. The telephone number of the outside telephone network uniquely associated with the retrieved system number is further searched. (Processing of S507)

  In step S615, the management server 101 converts the received destination number “80001234” into the telephone number “080-2222-2222” of the external telephone network retrieved from the external line information table. (Processing of S507)

  Further, the management server 101 searches the extension information table for the received source number “4700001” for the extension number that matches the received source number “4700001”, and the extension telephone uniquely associated with the searched extension number The telephone number of the network destination is converted to “050-1111-1111”. (Processing of S507)

In step S616, the management server 101 makes an incoming call request to the external telephone of the user X (customer) with the converted transmission source number “050-1111-1111” and the converted destination number “080-2222-2222”. To do. (Processing of S508)
FIG. 7 is a data table stored in the management server 101 of the present invention.

  Reference numeral 701 denotes a call history table (call history data), which registers a pair of caller number and destination number for each call as a call history in the database for each call. The call history table is stored in the external memory 311 of the management server 101.

  Reference numeral 702 denotes an external line information table (external line information data), in which a telephone number of the external telephone network and a system number that is a unique number for each telephone number of the external telephone network are uniquely stored in advance.

  If the telephone number (customer number) of the external telephone network that is searched for external line information data and received in the external line information data does not exist (that is, it is a new external line number), what is the system number that has already been registered automatically? A new system number that does not overlap is issued, and the issued system number is newly registered in the external line information database.

  As will be described in step S405, the external line information data can be additionally registered and stored in such a manner that the newly issued system number is uniquely associated with the caller number (external line number) received from the external line telephone.

Further, as will be described in step S812, the external line information data is newly registered by storing the system number including the newly issued desired number uniquely associated with the external line number received from the extension type mobile phone 401 and storing it. You can also.
The external line information table is stored in the external memory 311 of the management server 101 (storage means).

Reference numeral 703 denotes an extension information table (extension information data), which is data previously registered in association with the dial-in number and extension number of the extension information data. The extension information table is stored in the external memory 311 of the management server 101.
FIG. 8 is a flowchart illustrating an example of a new system number issuance process.
Step S801, step S803 to step S806, and step S808 to step S814 are executed according to an instruction from the CPU 301 of the management server 101.
Steps S802 and S807 are executed in accordance with an instruction from a CPU (not shown) of the extension type mobile phone 401.

In step S <b> 801, the management server 101 sends a voice message for receiving a telephone number (destination number) of a desired external telephone network from the extension mobile phone 401 to issue a new system number. And instructing reception of the telephone number (destination number) of the desired external telephone network (second reception instruction means). For example, as shown in (2) of Fig. 9, the content of the voice message is “This is a system number acquisition service. Dial the outside line within 30 seconds and press # at the end. ].
In step S <b> 802, the extension type mobile phone 401 transmits the telephone number “03-1111-3333” of the desired external telephone network to the management server 101.
In step S803, the management server 101 receives the destination telephone number (first destination number) of the external telephone network from the extension cellular phone 401 (receiving means).

  In step S804, the management server 101 searches the external line information data for the telephone number of the external telephone network that matches the first destination number “03-1111-3333” received in step S803, and uses the external line information data. Then, it is determined whether or not there is a telephone number of the external telephone network that matches the first destination number (first determination means). If it is determined that there is a telephone number of the external telephone network that matches the first destination number, the process proceeds to step S834; otherwise, the process proceeds to step S805.

  In step S805, in order to accept a desired selection (new issue process) from the extension type mobile phone 401, an instruction to reproduce a pre-recorded voice message is given. The content of the voice message reproduced here prompts the user currently communicating (calling) (new issue request sender) to input (dial operation) a desired selection number (new issue processing). For example, the dial numbers “1” to “9”, “#”, “*”, etc. may be used so long as the desired selection can be identified. For example, as shown in FIG. 9 (3), the content of the voice message is “1” if you want to make an external call after notifying the system number acquired this time, and “2” if you want to notify the system number acquired this time. Please press. ].

  In step S806, the extension mobile phone 401 transmits the selection numbers “1” and “2” desired by the new issue request sender to the management server 101. When “1” is selected, a system number acquisition instruction and an external line transmission instruction are transmitted to the management server 101. When “2” is selected, a system number acquisition instruction is transmitted to the management server 101.

  In step S807, the management server 101 determines whether a system number acquisition instruction and an external line transmission instruction are received (accepted). If it is determined that it has been received, the process proceeds to S808. If it is determined not to receive, the process proceeds to S821.

In step S808, the management server 101 transmits a voice message for accepting a desired number to the extension type mobile phone 401 to the extension type mobile phone 401, and gives an instruction to accept the desired number. For example, as shown in (4) of Fig. 9, the content of the voice message is “Accept the desired number to be assigned to the system number acquired this time. Enter your desired number in 4 digits within 30 seconds. Finally, press #. ]. Further, even when it is determined that it is step S811, in order to receive again a desired number different from the desired number received in step S810, a voice for accepting the desired number to the extension type mobile phone 401 The message is transmitted to the extension type mobile phone 401, and the reception instruction of the desired number is again given (first reception instruction means). For example, the content of the voice message is as shown in (5) of Fig. 9. ].
In step S 809, the extension type mobile phone 401 transmits the desired number “1234” to the management server 101.
In step S810, the management server 101 receives a desired number from the extension cellular phone 401 (reception unit).

  In step S811, the management server 101 searches the external line information data for a system number that matches the system number arranged at a predetermined location in the system number with the desired number received in step S810. Then, it is determined whether there is a free number that can be allocated for allocation to a new issue (second determination means). If it is determined that there is a newly issued vacant number and a management number to be newly issued can be allocated, the process proceeds to step S812. If it is determined that there is no management number to be newly allocated, the process proceeds to step S808. .

  In step S812, the management server 101 newly issues a system number “81214301” including the desired number “1234” received in step S810, and, as indicated by 702 in FIG. The first destination number “03-1111-3333” received in step S812 is uniquely registered in step S812 in association with the newly issued system number “81214301” (registration means).

  Here, the last three digits of the system number are numbers that can be assigned for new issuance, and “81234001” to “81234999” are newly issued (when assignment is possible in step S811). Newly issued system numbers are newly issued sequentially from the smallest system number.

  If all the numbers in “812344001” to “81243999” have been registered in the outside line information table (when assignment is impossible in step S811), it is necessary to change the desired number. That is, if the desired number is “9999”, “89999901” to “899999999” are numbers that can be newly issued.

  In step S813, the management server 101 issues a playback instruction for a pre-recorded voice message in order to receive a disconnection instruction from the extension mobile phone 401 that is currently in a call. The content of the voice message reproduced here prompts the user to disconnect (call end button) the new issue request that is currently being communicated (call). For example, as shown in (5) of FIG. Hang up and wait for a while. ].

  In the modified example of step S813, the management server 101 further reproduces a voice message including the system number newly issued in step S812 in order to notify the extension mobile phone 401 of the newly issued system number by voice. The extension type mobile phone 401 is notified (system number notification means).

  In this case, an instruction to reproduce the recorded voice message is given to the extension type mobile phone 401 that is currently in a call. The content of the voice message is “Number accepted. The system number is “81234001”. Please disconnect the call. ].

  In step S814, the extension mobile phone 401 transmits a disconnection response to the management server 101. For example, the sender of the new registration request may be any method that can disconnect the call by pressing the dial buttons “END”, “OFF”, or the like.

  In step S815, the management server 101 determines whether a disconnection response has been received from the extension type mobile phone 401 of the new issue request sender currently being performed. If it is determined that a disconnection response has been received from the extension type mobile phone 401, the process proceeds to step S816. If it is not determined that it has been accepted, the process of FIG.

  In step S816, the management server 101 designates the system number “81234001” newly issued in step S812 as the transmission source number, and designates the extension number “4700001” received as the transmission source number in S503 as the destination number. As an originator number (system number) and a destination number (extension number), a request is made to receive an incoming call to the extension-type mobile phone 401 whose extension number is “4700001”. In response to this incoming call request, the newly issued system number is notified as data to the extension type cellular phone 401.

  In step S817, the extension type mobile phone 401 transmits the new issue request, the extension type mobile phone 401 receives the incoming call in response to the incoming request from the management server in S816, and the system number is displayed on the display unit of the extension type mobile phone 401 as the caller. The number “81234001” is displayed. As a result, the new issue request sender can receive the system number at the terminal. After receiving the incoming call, the client terminal of the extension telephone transmits the reception response to the management server 101 in order for the new issue request sender to transmit the reception response to the management server. For example, the new issue request sender may be any method that can respond to an incoming call by pressing a dial button “call”, “start”, “ON”, or the like.

  In step S818, the management server 101 determines whether an incoming call response has been received from the extension cellular phone 401 that has transmitted the new issue request. If it is determined that an incoming call response has been received from the extension type mobile phone 401, the process advances to step S819. If it is not determined that the request has been accepted, the processing in FIG. 8 is terminated.

In step S819, the management server 101 uses the telephone number “03-1111-3333” of the external line telephone network received in step S803 as an incoming call destination number to transmit to the external line telephone network.
In step S820, the outside line telephone receives the incoming call request including the incoming call destination number from the management server 101, and receives the incoming call.

  In step S821, the management server 101 determines whether a system number acquisition instruction has been received (accepted). When it determines with having received, it progresses to S822. If it is determined not to receive, the process proceeds to S805.

In step S822, the management server 101 transmits a voice message for accepting a desired number to the extension type mobile phone 401 to the extension type mobile phone 401, and gives an instruction to accept the desired number. Further, even when it is determined that it is Step S825, in order to receive again the desired number different from the desired number received in Step S824, the voice for accepting the desired number to the extension type mobile phone 401 A message is transmitted to the extension type mobile phone 401, and an instruction to accept a desired number is given again.
In step S823, the extension mobile phone 401 transmits a desired number to the management server 101.
In step S824, the management server 101 receives a desired number from the extension cellular phone 401.

  In step S825, the management server 101 searches the external line information data for a system number that matches the system number arranged at a predetermined location in the system number for the desired number received in step S824. Then, it is determined whether or not there is a free number that can be assigned for assignment to a new issue. If it is determined that there is a newly issued vacant number and a management number to be newly issued can be assigned, the process proceeds to step S826. If it is determined that there is no newly issued management number, the process proceeds to step S822. .

  In step S826, the management server 101 issues a new system number including the desired number received in step S822, and newly issues the first destination number received in step S803 to the outside line information data in step S826. The system number is uniquely associated with the registered system number.

  In step S827, the management server 101 issues a playback instruction for a pre-recorded voice message in order to receive a disconnection instruction from the extension mobile phone 401 that is currently in a call. The content of the voice message reproduced here prompts the user to disconnect (call end button) the new issue request that is currently being communicated (call). For example, as shown in (5) of FIG. Hang up and wait for a while. ].

  In the modified example of step S827, the management server 101 further reproduces a voice message including the newly issued system number in step S826 in order to further notify the extension mobile phone 401 of the newly issued system number by voice. The extension type mobile phone 401 is notified.

  In this case, an instruction to reproduce the recorded voice message is given to the extension type mobile phone 401 that is currently in a call. The content of the voice message is “Number accepted. The system number is “81234001”. Please disconnect the call. ].

  In step S828, the extension type mobile phone 401 transmits a disconnection response to the management server 101. For example, the sender of the new registration request may be any method that can disconnect the call by pressing the dial buttons “END”, “OFF”, or the like.

  In step S <b> 829, the management server 101 determines whether a disconnection response has been received from the extension type mobile phone 401 of the currently issued new issue request sender. If it is determined that a disconnection response has been received from the extension type mobile phone 401, the process proceeds to step S830. If it is not determined that it has been accepted, the process of FIG.

  In step S830, the management server 101 designates the system number “812434001” newly issued in step S826 as the transmission source number, and designates the extension number “4700001” received as the transmission source number in S503 as the destination number. As an originator number (system number) and a destination number (extension number), a request is made to receive an incoming call to the extension-type mobile phone 401 whose extension number is “4700001”. In response to this incoming call request, the extension-type mobile phone 401 is notified of the newly issued system number “81234001” as data.

  In step S 831, the extension type mobile phone 401 transmits the new issue request, the extension type mobile phone 401 receives the incoming request from the management server in S 830, and the system number is displayed on the display unit of the extension type mobile phone 401 as the caller. The number “81234001” is displayed. As a result, the new issue request sender can receive the system number by the extension type mobile phone 401. After receiving the incoming call, the client terminal of the extension telephone transmits the reception response to the management server 101 in order for the new issue request sender to transmit the reception response to the management server. For example, the new issue request sender may be any method that can respond to an incoming call by pressing a dial button “call”, “start”, “ON”, or the like.

  In step S832, the management server 101 determines whether an incoming call response has been received from the extension type mobile phone 401 that has transmitted the new issue request. If it is determined that an incoming call response has been received from the extension type mobile phone 401, the process advances to step S833. If it is not determined that the request has been accepted, the processing in FIG. 8 is terminated.

  In step S833, the management server 101 instructs to disconnect the call (communication) with the new issue request sender, and disconnects the call. After this call is instructed to be disconnected, the process is terminated.

  In step S834, the management server 101 notifies the extension type mobile phone 401 that the system number corresponding to the first destination number received in step S803 is already registered in the external line information data (end notification means). ).

That is, the management server 101 gives an instruction to reproduce a prerecorded voice message. The content of the voice message reproduced here prompts the user to end the new issue request (communication end button) that is currently communicating (call). For example, as shown in (3) of Fig. 9, the content of the voice message is “The system number has already been acquired for the received outside line number. FIG. 9 is a diagram showing an operation procedure manual for dial operation in the case where the new issue processing shown in FIGS. 5 and 8 performed by the employee with the extension telephone that transmits the new issue request is executed.

  FIG. 10 is a diagram showing an operation procedure manual for dial operation when executing the new issue processing of FIGS. 5 and 8 operated by the employee with the extension telephone that transmits the new issue request.

  As described above, according to the present embodiment, when a user (employee) of the extension type mobile phone 401 newly issues a management number, the number desired by the user (employee) of the extension type mobile phone 401 A management number including can be newly issued.

The program in the present invention is a program that can be executed by the management server 101 in the flowcharts shown in FIGS. 4, 5, and 8, and the storage medium of the present invention is the processing method in FIGS. 4, 5, and 8. Is stored in the management server 101 as an executable program.
(Other embodiments of the present invention)

  As described above, a recording medium that records a program that implements the functions of the above-described embodiments is supplied to a system or apparatus, and a computer (or CPU or MPU) of the system or apparatus stores the program stored in the recording medium. It goes without saying that the object of the present invention can also be achieved by executing the reading.

  In this case, the program itself read from the recording medium realizes the novel function of the present invention, and the recording medium storing the program constitutes the present invention.

  As a recording medium for supplying the program, for example, a flexible disk, hard disk, optical disk, magneto-optical disk, CD-ROM, CD-R, DVD-ROM, magnetic tape, nonvolatile memory card, ROM, EEPROM, silicon A disk or the like can be used.

  Further, by executing the program read by the management server 101, not only the functions of the above-described embodiments are realized, but also an OS (operating system) running on the computer based on the instructions of the program. It goes without saying that a case where the function of the above-described embodiment is realized by performing part or all of the actual processing and the processing is included.

  Furthermore, after the program read from the recording medium is written to the memory provided in the function expansion board inserted into the computer or the function expansion unit connected to the computer, the function expansion board is based on the instructions of the program code. It goes without saying that the case where the CPU or the like provided in the function expansion unit performs part or all of the actual processing and the functions of the above-described embodiments are realized by the processing.

  Further, the present invention may be applied to a system composed of a plurality of devices or an apparatus composed of a single device. Needless to say, the present invention can be applied to a case where the present invention is achieved by supplying a program to a system or apparatus. In this case, by reading a recording medium storing a program for achieving the present invention into the system or apparatus, the system or apparatus can enjoy the effects of the present invention.

Furthermore, by downloading and reading a program for achieving the present invention from a server, database, etc. on a network by a communication program, the system or apparatus can enjoy the effects of the present invention.
In addition, all the structures which combined each embodiment mentioned above and its modification are also included in this invention.

  Further, the telephone number processing apparatus of the present invention has been described on the assumption that a SIP server is used as the management server 101. However, the present invention is not limited to the implementation on the SIP server, and the telephone number processing method of the present invention can be applied to an FMC server and a PBX apparatus. And an embodiment of such an apparatus also belongs to the technical scope of the present invention.

101 Management server (phone number processing device)
401 Extension type mobile phone (extension phone)
402 Mobile phone (external phone)
301 CPU
302 ROM
303 RAM

Claims (8)

A telephone number processing device for registering a telephone number when establishing communication with a telephone network,
Storage means for storing external line information data in which a telephone number of an external telephone network and a system number that can be transmitted to the external telephone network and is not a telephone number of the external telephone network are uniquely associated;
An inquiry request for a system number stored in the external line information data, a telephone number of an external telephone network, and a first receiving means for receiving a desired number from a telephone;
The telephone number of the external telephone network that matches the telephone number of the received external telephone network is searched from the external line information data, and it is determined whether there is a telephone number of the external telephone network that matches the external line information data. First determination means;
When the first determination means determines that there is not, a new system number including the received desired number is issued, and the telephone number of the received external line telephone network is included in the external line information data. A registration means for uniquely associating with a newly issued system number,
Second receiving means for receiving a telephone number of the external telephone network as a first caller number from a telephone of the external telephone network;
When the telephone number of the external telephone network is received by the second receiving means, a desired number associated with the telephone number of the external telephone network received by the second receiving means is included. A conversion means for searching a system number from the external line information data and converting the telephone number of the telephone line of the external line received by the second receiving means into a system number including the searched desired number;
A transmission means for transmitting a system number including the desired number converted by the conversion means to receive a call originating from a telephone on the external telephone network as a second source number;
In the outside line information data, a free number assigned to a new issue among the system numbers in which the desired number received by the first receiving means is located at a predetermined location in the system number and the desired number matches. A second determination means for determining whether there is a number;
With
The registration unit newly issues a system number including the desired number when the second determination unit determines that there is a telephone number processing device.   2. The telephone number processing apparatus according to claim 1, wherein the first receiving unit receives the desired number when the first determining unit determines that the first determining unit does not.   When the first determination means determines that there is a registration for notifying the telephone that a system number corresponding to the telephone number of the external telephone network received by the first reception means is registered The telephone number processing apparatus according to claim 1, further comprising notification means.   The system further comprises system number notifying means for notifying the telephone of the newly issued system number after the registration means has newly issued a system number including the desired number. Item 4. The telephone number processing device according to any one of Items 3 to 4.   A voice message for accepting a desired number to the telephone so as to receive a number different from the desired number received by the first receiving means when the second judging means determines that there is no 5. The telephone number processing apparatus according to claim 1, further comprising first reception instruction means for transmitting a message to the telephone. When receiving the inquiry request in the first reception hand stage, a voice message for performing reception of destination numbers desired, further comprises a second reception instructing means for transmitting to said telephone,
6. The transmission apparatus according to claim 1, wherein after the voice message is transmitted by the second reception instruction unit, the first reception unit receives a telephone number of an external telephone network from the telephone. The telephone number processing apparatus according to item 1. The telephone number is registered when communication with the telephone network is established, and the telephone number of the external telephone network is uniquely associated with the system number that can be sent to the external telephone network but is not the telephone number of the external telephone network. A method for controlling a telephone number processing apparatus comprising storage means for storing outside line information data,
The first receiving means of the telephone number processing device receives from the telephone a system number inquiry request stored in the external line information data, a telephone number of the external telephone network, and a desired number. Receiving process;
The first determination means of the telephone number processing device searches the external line information data for the telephone number of the external line telephone network that matches the telephone number of the received external line telephone network, and the external line that matches the external line information data A first determination step of determining whether there is a telephone number of the telephone network;
When the registration unit of the telephone number processing device determines that the received number is not present in the first determination step, a new system number including the received desired number is issued, and the reception information is included in the external line information data. A registration process for registering the telephone number of the outside telephone network uniquely associated with the newly issued system number;
A second receiving step in which the second receiving means of the telephone number processing device receives the telephone number of the external telephone network as the first caller number from the telephone of the external telephone network;
When the conversion means of the telephone number processing device receives the telephone number of the external telephone network in the second receiving process, it corresponds to the telephone number of the external telephone network received in the second receiving process. A system number including the desired number is retrieved from the external line information data, and the telephone number of the external telephone network received in the second receiving step is included in the retrieved desired number. A conversion process to convert to a system number;
The transmission means of the telephone number processing apparatus transmits a system number including the desired number converted by the conversion step to receive a call from a telephone on the external telephone network as a second source number. A transmission process to
The second determination means of the telephone number processing device includes a system number in which the desired number received in the first receiving step is arranged at a predetermined location in the system number and the desired number in the outside line information data. A second determination step of determining whether or not there is a free number to be assigned to a new issue among the matching system numbers;
Including
In the registration step, when it is determined in the second determination step that there is a system number, a system number including the desired number is newly issued. A program that can be read and executed by a telephone number processing device that registers a telephone number when establishing communication with a telephone network,
The telephone number processing device;
Storage means for storing external line information data in which a telephone number of an external telephone network and a system number that can be transmitted to the external telephone network and is not a telephone number of the external telephone network are uniquely associated;
An inquiry request for a system number stored in the external line information data, a telephone number of an external telephone network, and a first receiving means for receiving a desired number from a telephone;
The telephone number of the external telephone network that matches the telephone number of the received external telephone network is searched from the external line information data, and it is determined whether there is a telephone number of the external telephone network that matches the external line information data. First determination means;
When the first determination means determines that there is not, a new system number including the received desired number is issued, and the telephone number of the received external line telephone network is included in the external line information data. A registration means for uniquely associating with a newly issued system number,
Second receiving means for receiving a telephone number of the external telephone network as a first caller number from a telephone of the external telephone network;
When the telephone number of the external telephone network is received by the second receiving means, a desired number associated with the telephone number of the external telephone network received by the second receiving means is included. A conversion means for searching a system number from the external line information data and converting the telephone number of the telephone line of the external line received by the second receiving means into a system number including the searched desired number;
A transmission means for transmitting a system number including the desired number converted by the conversion means to receive a call originating from a telephone on the external telephone network as a second source number;
In the outside line information data, a free number assigned to a new issue among the system numbers in which the desired number received by the first receiving means is located at a predetermined location in the system number and the desired number matches. A second determination means for determining whether there is a number;
To function,
The registration unit newly issues a system number including the desired number when the second determination unit determines that there is one.

Images