JP5721539B2 - Server, information processing method, and information processing system - Google Patents

Description

  The present invention relates to a server, an information processing method, and an information processing system. More specifically, for example, the present invention relates to a technique for allocating work related to a form to an operator in an information processing system that supports banking operations.

  2. Description of the Related Art In recent years, in banking operations and the like, work has been performed to convert information described in entry sheets such as forms into a data format (for example, a text code format) that can be used by a computer. Furthermore, after the OCR (Optical Character Reader) recognition is performed on the read data obtained by scanning the entry sheet with the image scanner, the operator corrects the character data obtained by the OCR recognition, Work such as input and confirmation is performed.

  In such work, for example, character data is divided into fields (for example, addresses, names, etc.), and a technique for allowing an operator to perform work on character data for each field or security by arranging character data randomly. There are technologies to improve

JP 2006-195781 A JP 2001-005888 A JP 2006-072783 A JP 2006-107319 A

  However, in the prior art, it is possible to assign the work to the operator for each field, but the work is not assigned in consideration of the contents described in the entry form. For example, if work on a plurality of character data having similar contents is assigned to the same operator, the operator can continuously work on similar character data, and the work is made more efficient. I can expect that.

  Therefore, the present invention has been made in view of the above problems, and an object of the present invention is to provide a technique capable of assigning operations for a plurality of character data having similar contents to the same operator. It is to provide. In addition, for example, character data for which there is no other similar character data may remain without being operated by the operator for a long period of time. Therefore, priority is given to character data whose scanned date is older than a predetermined period. Then, it can be set as a processing target by the operator.

  In order to solve the above problem, according to an aspect of the present invention, a determination unit that determines a classification category to which each of a plurality of character data belongs, a specification unit that specifies a classification category, and the plurality of character data And a notification unit for notifying a terminal of character data belonging to the classification category identified by the identification unit.

  In the case where a plurality of character data that partially or entirely match is present in the plurality of character data, the determination unit determines that the plurality of character data that partially or entirely match belong to the same classification category. It may be determined.

  The specifying unit may specify a classification category based on the number of cases for each classification category of the plurality of character data.

  The identification unit may identify a classification category having the maximum number of cases.

  If the character data associated with the date and time satisfying a predetermined condition exists in the plurality of character data, the specifying unit specifies a classification category to which the character data belongs, and if the character data does not exist The classification category may be specified based on the number of cases for each classification category of the plurality of character data.

  According to another aspect of the present invention, a step of determining a classification category to which each of a plurality of character data belongs, a step of specifying a classification category, and the specified classification category among the plurality of character data And a step of notifying the terminal of character data belonging to the information processing method is provided.

  According to another aspect of the present invention, a recognition device that acquires character data corresponding to each of the plurality of image data as a plurality of character data by performing character recognition on the plurality of image data; A determination unit for determining a classification category to which each of a plurality of character data belongs, a specification unit for specifying a classification category, and a terminal for character data belonging to the classification category specified by the specification unit among the plurality of character data An information processing system is provided that includes a server including a notification unit that notifies the server.

  The recognition device may associate a date and time with each of the plurality of character data.

  The information processing system may include a reading device that acquires image data corresponding to each of the plurality of entry sheets as the plurality of image data by reading a plurality of entry sheets.

  The information processing system may include a terminal including an acquisition unit that acquires the character data from the server, and a display control unit that controls to display the character data acquired by the acquisition unit. Good.

  As described above, according to the present invention, it is possible to assign work to a plurality of character data having similar contents to the same operator.

It is a block diagram which shows the structure of the information processing system which concerns on embodiment of this invention. It is a figure which shows the form as an example of an entry form. It is a block diagram which shows the function structure of the server which concerns on embodiment of this invention. It is a figure which shows the structural example of a form data table. It is a figure which shows the structural example of a form grouping table. It is a figure for demonstrating the classification | category by the server which concerns on embodiment of this invention. It is a figure for demonstrating the function of the server which concerns on embodiment of this invention. It is a figure for demonstrating the function of the server which concerns on embodiment of this invention. It is a figure for demonstrating the function of the server which concerns on embodiment of this invention. It is a figure for demonstrating the function of the server which concerns on embodiment of this invention. It is a figure for demonstrating the function of the server which concerns on embodiment of this invention. It is a block diagram which shows the function structure of the terminal which concerns on embodiment of this invention. It is a flowchart which shows an example of the flow of the registration process performed by the information processing system which concerns on embodiment of this invention. It is a flowchart which shows another example of the flow of the registration process performed by the information processing system which concerns on embodiment of this invention. It is a flowchart which shows an example of the flow of the allocation process performed by the information processing system which concerns on embodiment of this invention.

  Exemplary embodiments of the present invention will be described below in detail with reference to the accompanying drawings. In addition, in this specification and drawing, about the component which has the substantially same function structure, duplication description is abbreviate | omitted by attaching | subjecting the same code | symbol.

[Description of configuration]
FIG. 1 is a block diagram showing a configuration of an information processing system according to an embodiment of the present invention. The configuration of the information processing system according to the embodiment of the present invention will be described with reference to FIG.

  As shown in FIG. 1, the information processing system 1 according to the embodiment of the present invention includes a reading device 10, a recognition device 20, a server 30, and a plurality of terminals 40. When each of the plurality of terminals 40 is distinguished, each of the plurality of terminals 40 is described as a terminal 40A, a terminal 40B, and a terminal 40C, and when each of the plurality of terminals 40 is not distinguished, It is described as a terminal 40.

  The server 30 and the terminal 40 are connected to a network. In the example illustrated in FIG. 1, the server 30 and the terminal 40 are directly connected to the line concentrator 50. In the example illustrated in FIG. 1, the recognition device 20 is connected to the line concentrator 50, but may be directly connected to the server 30. In addition, the recognition device 20 may be separate from the server 30 or may be integrated with the server 30.

  The reading device 10 has a function of reading a form, and outputs image data obtained by reading the form to the recognition device 20. In the following, a case where a form is used as an example of an entry form will be described. However, the entry form read by the reading device 10 is not limited to a form. FIG. 2 is a diagram showing a form as an example of an entry form. In the example shown in FIG. 2, the form includes fields of “name”, “date of birth”, “address”, “phone number”, “account number”, and “others”.

  The form is described by, for example, a customer who has visited a bank store. In the example shown in FIG. 2, desired contents are written by hand in the fields of “name”, “date of birth”, “address”, “phone number”, “account number”, and “others” by the customer. The form described by the customer is received by, for example, a bank clerk assigned to a bank store counter and read by the reading device 10. When reading a plurality of forms, the reading device 10 outputs a plurality of image data obtained by reading the plurality of forms to the recognition device 20.

  The recognition device 20 has a function of acquiring character data by performing character recognition on image data. For example, when a plurality of image data is input from the reading device 10, the recognition device 20 performs character recognition on the plurality of image data, thereby converting character data corresponding to each of the plurality of image data into a plurality of character data. Get as.

  For example, the first form was described as “Sapporo City Chuo-ku Kita 1 3-chome” and the second form was described as “Sapporo City Chuo-ku Minami 12-chome 1-18” In this case, the recognition device 20 acquires the character data “Kita 1-chome, Chuo-ku, Sapporo-shi” from the image data acquired from the first sheet, and character data from the image data acquired from the second sheet. “Sapporo City Chuo-ku Minami 12-jo 8-chome 1-18” can be acquired.

  In the example shown in FIG. 2, the form has a plurality of fields. In such a case, the character data can be acquired for each field by the recognition device 20.

  The recognition apparatus 20 may associate the date and time with the character data and notify the server 30 of the data in a state in which the character data and the date and time are associated. As the date and time, for example, the current time acquired by the recognition device 20 from a clock existing inside or outside the recognition device 20 can be used. Further, the recognition device 20 may associate the image data with the character data and notify the server 30 of data in a state where the character data and the image data are associated with each other.

  The server 30 has a function of determining a classification category to which each of a plurality of character data input from the recognition device 20 belongs. For example, if there is similar character data, the server 30 determines that the similar character data belongs to the same classification category. The server 30 identifies an appropriate classification category based on the determination result, and notifies the terminal 40 of one or more character data belonging to the identified classification category. For example, when there is a transmission request from the terminal 40, the server 30 can return one or a plurality of character data belonging to the specified classification category as a response to the transmission request. The functions of the server 30 will be described in detail later.

  The terminal 40 can display one or more character data received from the server 30. An operator who operates the terminal 40 can perform processing (for example, correction on character data) on one or more character data received from the server 30 by operating the terminal 40. Since one or a plurality of character data received from the server 30 belong to the same classification category and are assumed to be similar, the operator can proceed with work efficiently. The functions of the terminal 40 will be described in detail later.

  FIG. 3 is a block diagram showing a functional configuration of the server 30 according to the embodiment of the present invention. As illustrated in FIG. 3, the server 30 includes a control unit 310, a communication unit 330, and a storage unit 340. The control unit 310 has a function of controlling the entire operation of the server 30, and includes a determination unit 311, a measurement unit 312, a specification unit 313, and a notification unit 314. The communication unit 330 has a function of communicating with each of the recognition device 20 and the terminal 40. The storage unit 340 has a function of storing various programs and various data used for the operation of the server 30.

  The determination unit 311 determines the classification category to which each of the plurality of character data belongs. As described above, a plurality of character data can be acquired from the recognition device 20. For example, a plurality of character data transmitted from the recognition device 20 is received by the communication unit 330, and a plurality of character data received by the communication unit 330 is acquired by the determination unit 311.

  The plurality of character data may be stored in the storage unit 340 according to control by the control unit 310 after being received by the communication unit 330 from the recognition device 20. For example, when date / time and image data are associated with character data, the date / time (hereinafter also referred to as “registration date / time”), state (0: unprocessed), and image data are associated with character data. It can be added to the form data table in the form of form data. FIG. 4 is a diagram illustrating a configuration example of a form data table. The form data table is stored in the storage unit 340. The update result of the form data table may be notified to the recognition device 20.

  For example, the character data “Sapporo City Chuo-ku Kita 1 3-chome” is acquired from the image data acquired from the first form by the recognition device 20, and the character data is acquired from the image data acquired from the second form. Assume that “Sapporo City Chuo-ku Minami 12-chome 1-18” is acquired. In this case, the determination unit 311 acquires these character data from the recognition device 20, but these character data are common to “Chuo-ku, Sapporo City”, which is a part of each character data. Are in the same classification category “Chuo-ku, Sapporo”.

  As in this example, when there are a plurality of pieces of character data that partially match among the plurality of character data, the determination unit 311 belongs to the same classification category. Can be determined. Further, the determination unit 311 may determine that a plurality of character data that match all belong to the same classification category when there are a plurality of character data that match all in the plurality of character data.

  Alternatively, the classification may not be determined later, but may be performed in the process of character recognition by the recognition device 20.

  For example, in the process of character recognition of an address field, a plurality of candidates are output as recognition results for each character, and a character that matches an actual address is selected from the plurality of candidates by matching with an address word included in the address dictionary database. The In the case of “Sapporo City Chuo-ku Kita 1 3-chome”, the first three characters are matched with the word “Sapporo City” in the address dictionary. "Horo" and "City" are selected as correct characters. Hereinafter, “Chuo-ku”, “Kita 1-jo”, and “3-chome” are similarly matched, and the correct character is selected from the candidates. As a result, the character string “Kita 1-chome, Chuo-ku, Sapporo-shi” is obtained as a recognition result. In this process, it is possible to grasp which word in the address dictionary matches, so by storing and managing a flag indicating which region the character string is classified into along with the character recognition result, the same region is the same. Can be determined to belong to the classification category.

  In addition, for example, if “Sapporo City Chuo-ku” is classified into the same classification category, and the number exceeds the specified number, it can be reclassified in the lower region (such as “Kita 1 Ichijo”). The number of character data included in the classification category, that is, the number of data to be confirmed by the operator can be kept appropriate.

  The measuring unit 312 has a function of counting the number of cases for each classification category of a plurality of character data. FIG. 6 is a diagram for explaining classification by the server according to the embodiment of the present invention. The example shown in FIG. 6 shows the classification when the recognition result of the “address” field of the form is used as an example of character data. As shown in FIG. 6, for example, the determination unit 311 may classify, among a plurality of character data, a part or all of which includes “Sapporo City Chuo Ward” as “Sapporo City Chuo Ward”. it can.

  Thus, for example, the determination unit 311 converts a plurality of character data into “Sapporo City Chuo Ward” “Sapporo City Shiroishi Ward” “Sapporo City Kiyota Ward” “Sapporo City Atsubetsu Ward” “Sapporo City Teine Ward” “Sapporo City Higashi Ward”. "Sapporo City Minami-ku" can be classified. In the example shown in FIG. 6, the measurement unit 312 includes “Chuo-ku, Sapporo-shi”, “Shiroishi-ku, Sapporo-shi”, “Kiyoda-ku, Sapporo”, “Atsubetsu-ku, Sapporo”, “Tane-ku, Sapporo”, “Higashi-ku, Sapporo”, “Sapporo It is possible to measure that 12 cases, 4 cases, 3 cases, 1 case, 1 case, 1 case, and 1 case belong to each “City Minami Ward”. Data in which the classification category, the number of character data belonging to the classification category, and the operator ID are associated with each other can be stored in the storage unit 340 as a form grouping table.

  The specifying unit 313 has a function of specifying a classification category. In the example shown in FIG. 6, the identification unit 313 includes the classification categories “Chuo-ku, Sapporo-shi”, “Shiroishi-ku, Sapporo-shi”, “Kiyoda-ku, Sapporo”, “Atsubetsu-ku, Sapporo”, “Tane-ku, Sapporo”, “Higashi-ku, Sapporo”. Specify at least one classification category from “Minami-ku, Sapporo”. The identification unit 313 may identify the classification category at the timing when the transmission request is acquired from the terminal 40, for example. The identification unit 313 can identify the classification category based on the number of cases for each classification category of the plurality of character data. Character data belonging to the specified classification category is processed by an operator who operates the terminal 40. As described above, the number of cases for each category of the plurality of character data can be counted by the measurement unit 312, for example.

  The method for specifying the classification by the specifying unit 313 is not particularly limited. For example, the specifying unit 313 can specify the classification category having the maximum number of cases. In addition, when the character data associated with the registration date and time satisfying the predetermined condition exists in a plurality of character data, the specifying unit 313 specifies the classification category to which the character data belongs, and the registration date and time satisfying the predetermined condition is determined. If there is no associated character data, the classification category may be specified based on the number of items for each classification category of the plurality of character data.

  The predetermined condition is, for example, a condition that a predetermined period is older than the current time. In this way, for example, when character data associated with a registration date and time satisfying a condition that is a predetermined period older than the current time exists in a plurality of character data, the specifying unit 313 selects a classification category to which the character data belongs. Can be identified. Thereby, it is possible to prevent old data from being left unprocessed for a long time.

  The notification unit 314 has a function of notifying the terminal 40 of one or more character data belonging to the classification category specified by the specifying unit 313 among the plurality of character data. For example, the notification unit 314 may notify the terminal 40 of all or one or more character data belonging to the classification specified by the specifying unit 313 among the plurality of character data. Alternatively, for example, the notification unit 314 may notify the terminal 40 of a part of one or more character data belonging to the classification specified by the specifying unit 313 among the plurality of character data.

  7 to 11 are diagrams for explaining functions of the server 30 according to the embodiment of the present invention. Assume that the form data table and the form grouping table as shown in FIG. For example, when acquiring a transmission request from the terminal 40 operated by the first operator, the specifying unit 313 determines whether there is data whose registration date is older than a predetermined period with reference to the form data table.

  In the example illustrated in FIG. 7, the specifying unit 313 determines that the registration date and time “2010/10/01/09: 00: 00” is data that is older than the current time by a predetermined period, and the classification category “Sapporo City Atsubetsu” to which this data belongs. Identify the ward. The specifying unit 313 sets the ID of the first operator to “operator ID” associated with the category (classification category) “Atsubetsu-ku, Sapporo” in the form grouping table. The operator ID is set in the transmission request, for example.

  The notification unit 314 returns the form data belonging to the classification category specified by the specifying unit 313 to the terminal 40 operated by the first operator. At that time, the notification unit 314 sets “1: In process” to “Status” of the form data in the form data table corresponding to the notified form data. When the notification unit 314 is notified from the terminal 40 that the processing for this form data has been completed, the “status” is set to “2: processed” and corresponds to the classification category to which this form data belongs. 1 is subtracted from the “number” of the form grouping table. The notification unit 314 can transmit the next form data belonging to the same classification category to the terminal 40 operated by the first operator.

  Subsequently, for example, when acquiring a transmission request from the terminal 40 operated by the second operator, the specifying unit 313 refers to the form data table, the “state” is “0: unprocessed”, and the “registration” It is determined whether or not there is data older than a predetermined period.

  In the example illustrated in FIG. 8, the specifying unit 313 determines that there is no data whose “registration date” is older than the current time by a predetermined period, and refers to the form grouping table. The specifying unit 313 determines whether or not there is a classification (classification category) in which the operator ID is not set in the “operator ID” and the “number of cases” is the maximum in the form grouping table. In the example illustrated in FIG. 8, the specifying unit 313 determines that “Sapporo City Chuo Ward” is the corresponding classification (classification category), and the “Operator ID” associated with “Sapporo City Chuo Ward” 2 Set the ID of the operator.

  The notification unit 314 returns the form data belonging to the classification category specified by the specifying unit 313 to the terminal 40 operated by the second operator. At that time, the notification unit 314 sets “1: In process” to “Status” of the form data in the form data table corresponding to the notified form data. When the notification unit 314 is notified from the terminal 40 that the processing for this form data has been completed, the “status” is set to “2: processed” and corresponds to the classification category to which this form data belongs. 1 is subtracted from the “number” of the form grouping table. The notification unit 314 can transmit the next form data belonging to the same classification category to the terminal 40 operated by the second operator.

  Subsequently, for example, when acquiring a transmission request from the terminal 40 operated by the third operator, the specifying unit 313 refers to the form data table, the “state” is “0: unprocessed”, and the “registration” It is determined whether or not there is data older than a predetermined period.

  In the example illustrated in FIG. 9, the specifying unit 313 determines that there is no data whose “registration date” is older than the current period by a predetermined period, and refers to the form grouping table. The specifying unit 313 determines whether or not there is a classification (classification category) in which the operator ID is not set in the “operator ID” and the “number of cases” is the maximum in the form grouping table. In the example illustrated in FIG. 9, the specifying unit 313 determines that “Sapporo City Shiroishi-ku” is the corresponding classification (classification category), and the “operator ID” associated with “Sapporo City Shiroishi-ku” 3 Set the ID of the operator.

  The notification unit 314 returns the form data belonging to the classification category specified by the specifying unit 313 to the terminal 40 operated by the third operator. At that time, the notification unit 314 sets “1: In process” to “Status” of the form data in the form data table corresponding to the notified form data. When the notification unit 314 is notified from the terminal 40 that the processing for this form data has been completed, the “status” is set to “2: processed” and corresponds to the classification category to which this form data belongs. 1 is subtracted from the “number” of the form grouping table. The notification unit 314 can transmit the next form data belonging to the same classification category to the terminal 40 operated by the third operator.

  Subsequently, for example, when acquiring a transmission request from the terminal 40 operated by the fourth operator, the specifying unit 313 refers to the form data table, the “state” is “0: unprocessed”, and the “registration” It is determined whether or not there is data older than a predetermined period.

  In the example illustrated in FIG. 10, the specifying unit 313 determines that there is no data whose “registration date” is older than the current time by a predetermined period, and refers to the form grouping table. The specifying unit 313 determines whether or not there is a classification (classification category) in which the operator ID is not set in the “operator ID” and the “number of cases” is the maximum in the form grouping table. In the example illustrated in FIG. 10, the specifying unit 313 determines that “Sapporo City Kiyota Ward” is the corresponding classification (classification category), and sets “Operator ID” associated with “Sapporo City Kiyota Ward”. 4 Set the ID of the operator.

  The notification unit 314 returns the form data belonging to the classification category specified by the specifying unit 313 to the terminal 40 operated by the fourth operator. At that time, the notification unit 314 sets “1: In process” to “Status” of the form data in the form data table corresponding to the notified form data. When the notification unit 314 is notified from the terminal 40 that the processing for this form data has been completed, the “status” is set to “2: processed” and corresponds to the classification category to which this form data belongs. 1 is subtracted from the “number” of the form grouping table. The notification unit 314 can transmit the next form data belonging to the same classification category to the terminal 40 operated by the fourth operator.

  Subsequently, for example, when acquiring the transmission request from the terminal 40 operated by the fifth operator, the specifying unit 313 refers to the form data table, the “state” is “0: unprocessed”, and the “registration” It is determined whether or not there is data older than a predetermined period.

  In the example illustrated in FIG. 11, the specifying unit 313 determines that there is no data whose “registration date” is older than the current time by a predetermined period, and refers to the form grouping table. The specifying unit 313 determines whether or not there is a classification (classification category) in which the operator ID is not set in the “operator ID” and the “number of cases” is the maximum in the form grouping table. In the example illustrated in FIG. 11, the specifying unit 313 determines that “Sapporo City Teine Ward”, “Sapporo City Higashi Ward”, and “Sapporo City Minami Ward” correspond to the corresponding classification (classification category).

  As described above, the specifying unit 313 determines that there are a plurality of classifications (classification categories) in which the operator ID is not set in the “operator ID” and the “number of cases” is the maximum in the form grouping table. In this case, the form data with the oldest registration date is determined, and the classification category “Tane-ku, Sapporo City” to which this data belongs is specified. The specifying unit 313 sets the ID of the fifth operator in the “operator ID” associated with the classification (classification classification) “Sapporo City Teine Ward” in the form grouping table.

  The notification unit 314 returns the form data belonging to the classification category specified by the specifying unit 313 to the terminal 40 operated by the fifth operator. At that time, the notification unit 314 sets “1: In process” to “Status” of the form data in the form data table corresponding to the notified form data. When the notification unit 314 is notified from the terminal 40 that the processing for this form data has been completed, the “status” is set to “2: processed” and corresponds to the classification category to which this form data belongs. 1 is subtracted from the “number” of the form grouping table. Since the “number of cases” becomes “0” after subtraction, the notification unit 314 may delete the classification category from the form grouping table.

  FIG. 12 is a block diagram showing a functional configuration of the terminal 40 according to the embodiment of the present invention. As illustrated in FIG. 12, the terminal 40 includes a control unit 410, an input unit 420, a communication unit 430, a storage unit 440, and an output unit 450. The control unit 410 has a function of controlling the entire operation of the terminal 40, and includes an operation acquisition unit 411, a transmission control unit 412, an acquisition unit 413, and a display control unit 414. The input unit 420 has a function of receiving an operation input from an operator who operates the terminal 40. The communication unit 430 has a function of communicating with the server 30. The storage unit 440 has a function of storing various programs and various data used for the operation of the terminal 40. The output unit 450 includes, for example, a display device, and has a function of outputting various data according to control by the control unit 410.

  The operation acquisition unit 411 has a function of acquiring an operation whose input is received by the input unit 420. For example, the operation acquisition unit 411 generates a transmission request including an operator ID when acquiring a processing start operation indicating that processing related to a form is started. The operator ID may be acquired in any way. For example, an operator ID input from the operator when the terminal 40 is activated may be acquired.

  The transmission control unit 412 has a function of controlling the communication unit 430 to transmit the transmission request generated by the operation acquisition unit 411 to the server 30. A transmission request is transmitted to the server 30 by the communication unit 430 in accordance with control by the transmission control unit 412. For example, when the process for character data is completed, the transmission control unit 412 may notify the server 30 that the process for character data has been completed.

  The acquisition unit 413 has a function of acquiring character data as a response to the transmission request from the server 30. The acquisition unit 413 can acquire, for example, character data received from the server 30 by the communication unit 430. Registration date and time, image data, and the like may be associated with the character data. The plurality of character data acquired from the server 30 belong to the same classification category specified by the server 30.

  The display control unit 414 has a function of controlling the display control unit 414 so as to output the character data acquired by the acquisition unit 413. The operator can perform processing related to the character data based on the output character data. For example, when the character data includes “name”, “date of birth”, “address”, “phone number”, “account number”, and “others” as described above, the correct address is input via the input unit 420. Thus, the work of correcting the “address” can be performed.

[Description of operation]
FIG. 13 is a flowchart showing an example of the flow of registration processing executed by the information processing system 1 according to the embodiment of the present invention. The registration process executed by the information processing system 1 according to the embodiment of the present invention will be described with reference to FIG.

  First, the reading device 10 reads a form filled in by a customer or the like (step S11). The recognition device 20 performs character recognition by OCR from the read data (image data) obtained by being read by the reading device 10 (step S12). As a result of character recognition, for example, the recognition device 20 may recognize character data from each field of “name”, “date of birth”, “address”, “phone number”, “account number”, and “other” included in the form. it can.

  When the recognition apparatus 20 notifies the server 30 of the form data including the character data, the server 30 can register the form data acquired from the recognition apparatus 20 in the form data table (step S13). The server 30 updates the form data grouping table based on the acquired form data (step S14).

  Specifically, the server 30 determines the classification category of the acquired form data, and if there is a “classification category” that matches this classification category in the form grouping table, it is associated with the “classification category”. If there is no “classification category” that matches this classification category in the form grouping table, add the “classification category” and associate it with the “classification category”. Set 1 to.

  The server 30 refers to the form grouping table and determines whether or not there is a group (or classification) in which the form data has reached a predetermined number (step S15). If the server 30 determines that there is no group whose form data has reached the predetermined number (“No” in step S15), the server 30 proceeds to step S17. If the server 30 determines that there is a group whose form data has reached the predetermined number (“Yes” in step S15), the server 30 closes the group and proceeds to step S17. When a group is closed, the form data belonging to that group does not increase thereafter.

  The server 30 determines whether or not there is a group including form data older than a predetermined time (step S17). If the server 30 determines that there is no group including form data older than a predetermined time (“No” in step S17), the server 30 ends the registration process. If the server 30 determines that there is a group including form data older than a predetermined time (“Yes” in step S17), the server 30 closes the group and ends the registration process.

  FIG. 14 is a flowchart showing another example of the flow of registration processing executed by the information processing system 1 according to the embodiment of the present invention. With reference to FIG. 14, another example of the registration process executed by the information processing system 1 according to the embodiment of the present invention will be described.

  Steps S11 to S14 shown in FIG. 14 can be executed in the same manner as steps S11 to S14 shown in FIG.

  The server 30 refers to the form grouping table and determines whether there is a group (or classification) to which the form data for which a predetermined time has passed belongs (step S21). If the server 30 determines that there is no group to which the form data for which the predetermined time has passed (“No” in step S21), the server 30 ends the registration process. If the server 30 determines that there is a group to which the form data for which a predetermined time has passed (“Yes” in step S21), the server 30 closes the group and ends the registration process.

  FIG. 15 is a flowchart showing an example of the flow of allocation processing executed by the information processing system 1 according to the embodiment of the present invention. With reference to FIG. 15, an example of an allocation process executed by the information processing system 1 according to the embodiment of the present invention will be described.

  First, when the server 30 acquires a transmission request from the terminal 40, the server 30 searches the form data table for form data whose “state” is “0: unprocessed” and whose “registration date” is a predetermined time or more before ( Step S31). If the corresponding data exists (“Yes” in step S32), the server 30 sets the corresponding data to be processed by the operator, and a plurality of corresponding data exists. In this case, the oldest form data is set as a processing target by the operator. The server 30 identifies the classification category to which the data to be processed belongs, and proceeds to step S34.

  If the corresponding data does not exist (“No” in step S32), the server 30 searches for data belonging to the classification category to which no operator is assigned and the largest number of cases as processing target data. (Step S33). The server 30 identifies the category with the largest number of form data, and proceeds to step S34. When there are a plurality of classification categories having the largest number of cases, the classification category including the form data with the older registration date is specified.

  The server 30 updates the form grouping table by setting the operator ID included in the transmission request to the operator ID associated with the identified classification and registered in the form grouping table (step S34). When the server 30 sets “1: processing” in the “status” of the processing target data in the form data table and notifies the processing target data to the terminal 40, the terminal 40 performs input processing on the notified processing target data. Are displayed as a target form (step S35).

  The terminal 40 performs input processing related to the displayed form based on the operation by the operator (step S36). When this input process is completed, the server 30 is notified that the input process related to this form has been completed, and the server 30 sets “2: Processed” in “Status” related to this form data in the form data table. Then, the form grouping table is updated by subtracting 1 from the “number of cases” of the classification category to which the form data belongs in the form grouping table (step S37).

  The server 30 searches for form data that belongs to the specified classification category and for which the input processing by the operator has not been completed as processing target data (step S38). If the server 30 determines that the process target data exists (“Yes” in step S39), the server 30 returns to step S35 and continues the input process related to the process target data. If the server 30 determines that there is no data to be processed (“No” in step S39), the server 30 ends the allocation process.

  As described above, according to the embodiment of the present invention, it is possible to assign work for a plurality of character data having similar contents to the same operator. Therefore, since the operator can continuously perform processing (input processing or the like) related to similar character data, the processing efficiency can be improved.

[Description of modification]
The preferred embodiments of the present invention have been described in detail above with reference to the accompanying drawings, but the present invention is not limited to such examples. It is obvious that a person having ordinary knowledge in the technical field to which the present invention pertains can come up with various changes or modifications within the scope of the technical idea described in the claims. Of course, it is understood that these also belong to the technical scope of the present invention.

  For example, in the present embodiment, communication in the communication unit 330 and the communication unit 430 may be performed by any communication means. For example, communication in the communication unit 330 and the communication unit 430 may be performed by wireless communication such as Bluetooth, ZigBee, and wireless LAN, or may be performed by wired communication by cable connection.

  The storage unit 340, the storage unit 440, and the like can be configured by a non-volatile memory such as an HDD (Hard Disk Drive), for example. The control unit 310, the control unit 410, and the like include, for example, a CPU (Central Processing Unit), a RAM (Random Access Memory), and the like, and programs stored in the storage unit 340 and the storage unit 440 are expanded in the RAM by the CPU. The function can be realized by being executed.

  In this specification, the steps described in the flowcharts are executed in parallel or individually even if they are not necessarily processed in time series, as well as processes performed in time series in the described order. Including processing to be performed. Further, it goes without saying that the order can be appropriately changed even in the steps processed in time series.

DESCRIPTION OF SYMBOLS 1 Information processing system 10 Reading apparatus 20 Recognition apparatus 30 Server 40 Terminal 50 Concentrator 310 Control part 311 Determination part 312 Measurement part 313 Specification part 314 Notification part 330 Communication part 340 Storage part 410 Control part 411 Operation acquisition part 412 Transmission control part 413 Acquisition unit 414 Display control unit 420 Input unit 430 Communication unit 440 Storage unit 450 Output unit

Claims (11)

A determination unit for determining a classification category to which each of a plurality of character data belongs;
A specific part for identifying a classification category;
Among the plurality of character data, a notification unit that notifies the terminal of character data belonging to the classification category identified by the identification unit;
Equipped with a,
The specific part is:
Based on the number of cases for each classification category of the plurality of character data, identify the classification category,
A server characterized by that. The specific part is:
Identify the classification category with the largest number of cases,
The server according to claim 1 , wherein: A determination unit for determining a classification category to which each of a plurality of character data belongs;
A specific part for identifying a classification category;
Among the plurality of character data, a notification unit that notifies the terminal of character data belonging to the classification category identified by the identification unit;
With
The specific part is:
When the character data associated with the date and time satisfying the predetermined condition exists in the plurality of character data, the classification category to which the character data belongs is specified, and when the character data does not exist, the plurality of characters Identify classification categories based on the number of cases for each classification category of data,
Characterized in that, servers. Determining a classification category to which each of a plurality of character data belongs;
Identifying a classification category;
Notifying the terminal of character data belonging to the specified classification category among the plurality of character data;
Only including,
Identifying a classification category based on the number of cases for each classification category of the plurality of character data,
An information processing method characterized by the above.   Determining a classification category to which each of a plurality of character data belongs;
  Identifying a classification category;
  Notifying the terminal of character data belonging to the specified classification category among the plurality of character data;
  Including
  When the character data associated with the date and time satisfying the predetermined condition exists in the plurality of character data, the classification category to which the character data belongs is specified, and when the character data does not exist, the plurality of characters Including identifying a category based on the number of cases for each category of data,
  An information processing method characterized by the above. A recognition device that acquires character data corresponding to each of the plurality of image data as a plurality of character data by performing character recognition on the plurality of image data;
A determination unit for determining a classification category to which each of the plurality of character data belongs;
A specific part for identifying a classification category;
Among the plurality of character data, a notification unit that notifies the terminal of character data belonging to the classification category identified by the identification unit;
Equipped with a,
The specific part is:
Based on the number of cases for each classification category of the plurality of character data, identify the classification category,
Server,
An information processing system comprising: Character recognition is performed on a plurality of image data, and a character string that matches a word included in the word dictionary to be recognized is output for each of the plurality of image data as character data corresponding to each of the plurality of image data. A recognition device to
A determination unit for determining a classification category to which each of the plurality of character data belongs, based on the category of the matched word;
A specific part for identifying a classification category;
Among the plurality of character data, a notification unit that notifies the terminal of character data belonging to the classification category identified by the identification unit;
Equipped with a,
The specific part is:
Based on the number of cases for each classification category of the plurality of character data, identify the classification category,
Server,
An information processing system comprising: The information processing system according to claim 7 , wherein the character recognition target is an address, the word dictionary is an address dictionary, and the word is an address word. The recognition device is
Associating a date and time with each of the plurality of character data;
The information processing system according to claim 6 or 7 , characterized by the above. The information processing system includes:
A reading device that acquires image data corresponding to each of the plurality of entry sheets as the plurality of image data by reading a plurality of entry sheets;
The information processing system according to claim 6 or 7 , characterized by comprising: The information processing system includes:
An acquisition unit for acquiring the character data from the server;
A display control unit that controls to display the character data acquired by the acquisition unit;
Comprising a terminal,
The information processing system according to claim 6 or 7 , characterized by comprising:

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