JP5583535B2 - Reporting system and security server - Google Patents

Description

  The present invention relates to a notification system and a security server.

  In recent years, there have been an increasing number of serious incidents such as robbery incidents aimed at convenience stores and vandalism victimization aimed at self-service gas stations. Convenience stores and other stores often have a reporting system that reports to the monitoring center of a security company by pressing an emergency button when an abnormality such as a trouble occurs. The need to introduce a police reporting system that reports directly to the police is increasing. Troubles that occur at convenience stores are not limited to serious incidents, and there are people who hang out in front of the store and annoying customers. In many cases, a security company is sufficient to deal with these existences. For this reason, in addition to the conventional emergency button for reporting to the monitoring center, an emergency button for reporting directly to the police is installed in the store, and the emergency button is properly used according to the situation of the trouble that occurred in the store. It may be possible to notify each reporting destination. In addition, about the notification system which switches a report destination, the thing which switches a report destination according to a time slot | zone is described in patent document 1, for example.

JP 2002-091801 A

  However, when two types of emergency buttons, an emergency button for reporting a police and an emergency button for reporting a security company, are installed in a store, the following problems can be considered. For example, when a serious incident such as a burglary incident occurs, the store clerk temporarily loses calm judgment and cannot determine which one is an emergency button for police reporting. Also, if a store clerk confronts a burglar, he can only press an emergency button nearby when he tries to press the emergency button, or he can afford to confirm that the emergency button is for police reports. There is no problem. In other words, in the situation where the clerk should press the emergency button for police reporting, the emergency button for reporting the security company must be accidentally pushed or the emergency button for reporting the security company can only be pressed. Even if there is an emergency button, there is a possibility that a prompt report to the police cannot be realized. In addition, many convenience store clerk are part-time workers, and there is a risk that even if a certain amount of education is given about the procedure for reporting by an emergency button, it will not be thoroughly implemented. As a result, in some stores, emergency buttons for police reports are frequently used even though no serious incidents occurred, which may increase the number of unnecessary reports to the police and hinder the operation of police operations. There is.

  This invention is made in view of the above, Comprising: When the 1st emergency button for requesting the report to the police and the 2nd emergency button for reporting the occurrence of abnormality are installed in the guard The purpose is to provide a notification system and a security server capable of automatically reporting to the police according to the situation when any emergency button is pressed and preventing false reports to the police. And

In order to solve the above-described problems and achieve the object, the present invention provides a security terminal to which a first emergency button for requesting a report to the police and a second emergency button for reporting the occurrence of an abnormality are connected. And a security server, wherein when the first emergency button is pressed, the security terminal transmits an emergency signal indicating that the first emergency button has been pressed, 2 When an emergency button is pressed, the emergency server has signal transmission means for transmitting an emergency signal indicating that the second emergency button has been pressed, and the security server receives the emergency signal transmitted by the signal transmission means. First receiving means for determining whether the first emergency button is pressed or the second emergency button is pressed using the emergency signal received by the signal receiving means, 1 emergency bo When the first determination means determines that the button is pressed, second determination means for determining whether or not an operation input for approving a report to the police was within a predetermined time, and the determination result of the second determination means is If it is positive, and having a notification means for performing notification to the police, the.

Further, the present invention is a notification system in which a security terminal and a security server to which a first emergency button for requesting a report to the police and a second emergency button for reporting the occurrence of an abnormality are connected communicate with each other. Te, before Symbol guard terminal, and the second emergency button mode switching means for switching the setting or cancellation of warning mode indicating that performs notification to the police even when it is pressed, the first emergency button When pressed, an emergency signal indicating that the first emergency button has been pressed is transmitted, and when the second emergency button is pressed, an emergency signal indicating that the second emergency button has been pressed is transmitted. a signal transmitting means for, wherein the security server includes a signal receiving means for receiving the emergency signal by the signal transmitting means transmits, using said emergency signal by the signal receiving unit receives the first Emergency button When the first determination means determines whether or not the second emergency button has been pressed, and the first determination means determines that the second emergency button has been pressed, the mode switching means causes the warning mode to be A second determination means for determining whether or not the first emergency button has been pressed, and when the first determination means determines that the first emergency button has been pressed or when the second emergency button has been pressed, If the the case where it is determined and the alert mode is set second determination means determines, characterized in that it has a notification means for performing notification to the police, the.

The present invention is also a security server that communicates with a security terminal to which a first emergency button for requesting a report to the police and a second emergency button for reporting the occurrence of an abnormality are connected, A signal receiving means for receiving at least one of an emergency signal indicating that the first emergency button is pressed and an emergency signal indicating that the second emergency button is pressed from the security terminal; and the signal receiving means receives the emergency signal. The first determination means for determining whether the first emergency button is pressed or the second emergency button is pressed using the emergency signal, and the first determination means that the first emergency button is pressed. The second determination means for determining whether or not the operation input for approving the report to the police was within a predetermined time, and if the determination result of the second determination means is affirmative, the report to the police To do Characterized in that it comprises a means.

The present invention is also a security server that communicates with a security terminal to which a first emergency button for requesting a report to the police and a second emergency button for reporting the occurrence of an abnormality are connected, A signal receiving means for receiving at least one of an emergency signal indicating that the first emergency button is pressed and an emergency signal indicating that the second emergency button is pressed from the security terminal; and the signal receiving means receives the emergency signal. The first determining means for determining whether the first emergency button is pressed or the second emergency button is pressed using the emergency signal, and the first determining means that the second emergency button is pressed. When the second emergency button is pressed, second determination means for determining whether or not a warning mode indicating that a report is to be made to the police is set even when the second emergency button is pressed, and the first emergency button If the the case said to have been pressed first determination means determines or the alert mode is set second determination means determines, characterized by comprising a notification means for performing notification to the police, the.

  According to the present invention, when the first emergency button for requesting a report to the police and the second emergency button for notifying the occurrence of an abnormality are installed in the guard, one of the emergency buttons is pressed. As a trigger, it is possible to automatically report to the police according to the situation and to prevent false reports to the police.

FIG. 1 is a diagram illustrating an outline of a notification system according to an embodiment. FIG. 2 is a diagram illustrating a functional configuration of the notification terminal 53 and the security server 60. FIG. 3 is a diagram illustrating security destination information. FIG. 4 is a diagram illustrating notification history information. FIG. 5 is a flowchart showing the procedure of the notification process performed by the security server 60. FIG. 6 is a flowchart showing a procedure of alert display determination processing. FIG. 7 is a diagram illustrating a display example of an alert message. FIG. 8 is a flowchart showing the procedure of the notification process performed by the security server 60 according to a modification. FIG. 9 is a flowchart showing the procedure of the notification process performed by the security server 60 according to a modification.

  Hereinafter, an embodiment of a notification system and a security server according to the present invention will be described in detail with reference to the accompanying drawings.

  First, an outline of a notification system according to the present embodiment will be described with reference to FIG. In a security destination such as a convenience store, an emergency button 50 for reporting a police, an emergency button 51 for reporting a security company, a warning mode switch (SW) 52, and a reporting terminal 53 to which these are connected are installed. The emergency button 50 for reporting a police and the emergency button 51 for reporting a security company are both for reporting the occurrence of an abnormality, but the emergency button 50 for reporting a police is particularly for requesting a report to the police. Is. The reporting terminal 53 is connected to the security server 60 installed in the monitoring center of the security company via a network and performs communication. The network is, for example, a LAN (Local Area Network), Ethernet (registered trademark), or the Internet. The vigilance mode switch 52 switches setting or canceling of a vigilance mode to be described later. When one of the emergency buttons 50 and 51 is pressed, the notification terminal 53 notifies the security server 60 according to the setting of the warning mode by the warning mode switch 52. Reporting to the security server 60 is performed by communication via a network. The security server 60 makes a report to the police depending on which of the emergency buttons 50 and 51 is pressed by the report terminal 53 and the setting of the alert mode. The security server 60 and the telephone terminal possessed by the police are connected via a telephone line, and reporting from the security server 60 to the police is performed via the telephone line. In the monitoring center, in response to a report to the security server 60, a response is appropriately made by requesting the security guard to be dispatched to the security destination. Although only one security destination is shown in the figure, there are a plurality of security destinations, and a plurality of notification terminals 53 installed at each security destination can be connected to the security server 60. In this case, guard destination identification information for identifying each is given to a plurality of guard destinations.

  Here, the hardware configuration of the reporting terminal 53 and the security server 60 will be described. The notification terminal 53 and the security server 60 according to the present embodiment include a control unit such as a central processing unit (CPU) that controls the entire apparatus, a read only memory (ROM) that stores various data and various programs, and a random access memory (RAM). It has a main storage unit such as Memory, an auxiliary storage unit such as an HDD (Hard Disk Drive) or CD (Compact Disk) drive device that stores various data and various programs, and a bus that connects these. It has a hardware configuration using a computer. The CPU has a time measuring function for measuring the current time. Further, the reporting terminal 53 and the security server 60 include a display unit for displaying information, an operation input unit such as a keyboard and a mouse for receiving user instruction input, and a communication I / F (interface) for controlling communication between external devices. Are connected by wire or wirelessly. In addition, a telephone line is connected to the security server 60, and a call or voice message can be transmitted or received.

  Next, the functional configuration of the reporting terminal 53 and the security server 60 in such a hardware configuration will be described with reference to FIG. First, the functional configuration of the reporting terminal 53 will be described. The reporting terminal 53 includes a warning mode switching setting unit 54 and a signal transmission unit 55. These are generated on a main storage unit such as a RAM when the CPU of the notification terminal 53 executes a program. The auxiliary storage unit such as the HDD of the notification terminal 53 stores security destination identification information for identifying the security destination where the notification terminal 53 is installed. The security destination identification information is, for example, a management number assigned to the security destination or a name of the security destination (for example, the name of a convenience store or a gas station).

  The warning mode switching setting unit 54 sets the warning mode flag to ON when the warning mode is set by the warning mode switch 52, and sets the warning mode flag to OFF when the warning mode is released by the warning mode switch 52. To do. The alert mode flag is stored in, for example, a RAM, and is set to ON or OFF by being set to a value of “1” or “0”. The warning mode switch 52 is used, for example, when a suspicious person visits a store in a convenience store, or when there is only one store clerk in the store at midnight and the risk of being targeted by a burglar increases. Is switched to the alert mode. When the warning mode flag is set to OFF and the emergency button 50 for police reporting is pressed, the signal transmission unit 55 indicates that the emergency button 50 for police reporting has been pressed and identifies the guard destination An emergency signal indicating information is transmitted to the security server 60, and when the emergency button 51 for reporting the security company is pressed, the emergency button 51 for reporting the security company is displayed and the emergency identification information indicating the security destination identification information is displayed. A signal is transmitted to the security server 60. On the other hand, when the warning mode flag is set to ON, the signal transmission unit 55 indicates that the police notification emergency button 50 is pressed and the police notification emergency button 50 is pressed. When the emergency signal 51 indicating the destination identification information is transmitted to the security server 60 and the emergency button 51 for reporting the security company is pressed, the warning mode 51 and the security mode are set. An emergency signal indicating the fact and the security destination identification information is transmitted to the security server 60. When the emergency signal indicating that the security mode is set is received by the security server 60, the police is automatically notified even when the emergency button 51 for reporting the security company is pressed. Will be done.

  Next, the functional configuration of the security server 60 will be described. The security server 60 includes a signal reception unit 61, a police report determination unit 62, an alert determination unit 63, an alert display control unit 64, a report / report processing unit 65, a guard destination information storage unit 66, and a report. A history information storage unit 67 and a police report information storage unit 68 are provided. The signal reception unit 61, the police report determination unit 62, the alert determination unit 63, the alert display control unit 64, and the report / report processing unit 65 are main memories such as a RAM when the CPU of the security server 60 executes a program. It is generated on the part. The guard destination information storage unit 66, the report history information storage unit 67, and the police report information storage unit 68 are stored in an auxiliary storage unit such as an HDD of the security server 60.

  The guard destination information storage unit 66 stores guard destination information regarding the guard destination in which the reporting terminal 53 connected to the guard server 60 is installed. As illustrated in FIG. 3, the security destination information includes the above-described security destination identification information (here, the name of the security destination), the address and the type of business of the security destination, and other related security destinations (related security destinations). And the related guard destination conditions for specifying. The related guard destination condition is, for example, an AND condition of the same city (ward) and the same business type as the target guard destination. The report history information storage unit 67 stores report history information indicating a history of reporting to the police based on the emergency signal received by the security server 60 from the security guard. As shown in FIG. 4, the report history information includes the time when a case where a report was made to the police (the time when the security server 60 received the report), and the name of the guard, for example, as guard destination identification information. , Indicating the address of the security guard. The police report information storage unit 68 stores a telephone number of a police serving as a report destination and a voice message indicating a voice at the time of the report.

  In addition, in addition to the case where the security server 60 receives the report, the alert history information is the location where the incident occurred based on the information from the police, the information of the incident that the security guard noticed while traveling or moving And time information may be registered and generated.

  The signal receiving unit 61 receives an emergency signal from the reporting terminal 53. Based on the emergency signal received by the signal receiving unit 61, the police report determination unit 62 determines which one of the emergency button 50 for police report or the emergency button 51 for security company report has been pressed. If it is determined that the emergency button 50 has been pressed, it is determined to report to the police. In addition, when the police report determination unit 62 determines that the emergency button 51 for reporting the security company has been pressed, the police report determination unit 62 determines whether the alert mode is set based on the emergency signal received by the signal reception unit 61. When it is determined that the alert mode is set, it is determined that the police are notified.

  The alert judgment unit 63, when the police report judgment unit 62 judges that the emergency button 51 for reporting the security company has been pressed and that the alert mode is not set, the guard destination information storage unit 66 and the alert history information storage unit 67, it is determined whether or not to display an alert based on the related guard destination condition and the predetermined alert condition. Specifically, the alert determination unit 63 reads out the security destination information indicating the security destination identification information indicated by the emergency signal received by the signal reception unit 61 from the security destination information storage unit 66 and is indicated by the security destination information. The related security point is specified by the related security point condition. In the example of FIG. 3, the alert determination unit 63 identifies the same industry as the industry indicated by the same city (ward) at the address indicated by the guard destination information and the industry indicated by the guard destination information. The city (ku) is, for example, Nakano-ku or Aizuwakamatsu city. The industry is, for example, a convenience store or a gas station. Then, the alert determination unit 63 refers to the report history information storage unit 67 and, as the report history information of the related security destination, indicates the city (district) in the address, indicates the industry, and the report time is the current time. From the first predetermined time, and if there is more than a predetermined number of relevant notification history information, it is determined to display an alert, and if the relevant notification history information is less than the predetermined number, It is determined that alert display is not performed. That is, the alert determination unit 63 determines to perform alert display on the condition that the alert history information of the related security destinations whose alert time is within the first predetermined time from the current time is equal to or greater than a predetermined number. . The first predetermined time may be, for example, any unit of seconds, minutes, hours, or days.

  When the alert determination unit 63 determines that the alert display is to be performed, the alert display control unit 64 determines the monitoring center based on the alert history information of the related security destination obtained as a result of the search by the alert determination unit 63. An alert message for alerting the center member, and causing the center member to determine whether or not to report to the police is displayed on the display unit. When the alert determination unit 63 determines that the alert display is not performed, the notification / report processing unit 65 performs the normal alert processing of the guard to the security point where the report terminal 53 that has transmitted the emergency signal is installed. A dispatch request message for prompting dispatch is displayed on the display unit.

  When the police report determination unit 62 determines that the report / report processing unit 65 reports to the police, the guard destination indicated by the guard destination information specified by the guard destination identification information indicated by the emergency signal received by the signal receiving unit 61 The voice name stored in the police report information storage unit 68 is synthesized into a voice message stored in the police report information storage unit 68, and the telephone number stored in the police report information storage unit 68 is used to issue a police telephone terminal via a telephone line. Calling and reporting to the police by outputting the voice message when the telephone terminal is called. In addition, the alert / report processor 65 receives an operation input for informing the police after the alert display controller 64 displays the alert message on the display via the operation input unit within the second predetermined time. If there is no operation input related to whether or not to report to the police, or not, a report to the police is made in the same manner.

  Next, the procedure of the notification process performed by the security server 60 according to the present embodiment will be described with reference to FIG. In the security guard, when the emergency button 51 for reporting the security company is pressed, the reporting terminal 53 indicates that the emergency button 51 for reporting the security company is pressed when the warning mode flag is set to OFF. At the same time, an emergency signal indicating the security destination identification information is transmitted to the security server 60, and when the warning mode flag is set to ON, the fact that the emergency button 51 for reporting the security company has been pressed and the warning mode is set. An emergency signal indicating the fact and the security destination identification information is transmitted to the security server 60. Further, when the emergency button 50 for police notification is pressed, the notification terminal 53 indicates that the emergency button 50 for police notification has been pressed regardless of whether the warning mode flag is set on or off, and is guarded. An emergency signal indicating the destination identification information is transmitted to the security server 60.

  When the security server 60 receives an emergency signal from the notification terminal 53 (step S1: YES), the emergency button 50 for police notification or the emergency button 51 for security company notification is pressed using the emergency signal. It is determined whether it has been done (step S2). When the security server 60 determines that the emergency button 50 for reporting a police has been pressed (step S2: NO), the security server 60 determines to report to the police and reports to the police (step S10). The specific method of reporting is as described above. Further, when the security server 60 determines that the emergency button 51 for reporting the security company has been pressed (step S2: YES), it uses the emergency signal received in step S1 to determine whether the security mode is set. Judgment is made (step S3). When the security server 60 determines that the security mode is set (step S3: YES), the security server 60 determines to report to the police and proceeds to step S10.

  On the other hand, when the security server 60 determines that the emergency button 51 for reporting the security company has been pressed and the security mode is not set (step S3: NO), the security destination information storage unit 66 and the notification history information storage Referring to unit 67, an alert display determination process for determining whether or not to perform alert display is performed (step S4). FIG. 6 is a flowchart showing a procedure of alert display determination processing. The security server 60 reads the security destination information indicating the security destination identification information indicated by the emergency signal received in step S1 of FIG. 5 from the security destination information storage unit 66, and according to the related security destination conditions indicated by the security destination information. A related security destination is specified (step S20). Then, the security server 60 refers to the notification history information storage unit 67 and searches for the notification history information whose notification time is within the first predetermined time from the current time among the notification history information of the related security destinations. Then, it is determined whether or not there is a predetermined number of pieces of relevant report history information (step S21). If the determination result is affirmative (step S21: YES), the security server 60 determines to display an alert (step S22), and if the determination result of step S21 is negative (step S21: NO). The security server 60 determines not to display the alert (step S23).

  Returning to the description of FIG. When the security server 60 determines that the alert display is not performed (step S5: NO), as a normal reporting process, the security server 60 urges the security guard to be dispatched to the security point where the reporting terminal 53 that has transmitted the emergency signal is installed. The message is displayed on the display unit (step S11). The center member who sees this dispatch request message requests the guard to dispatch to the security guard as appropriate, and the security staff rushes to the security guard to take appropriate action, or the center staff reports to the police. Can be.

  On the other hand, if the security server 60 determines that the alert display is to be performed (step S5: YES), the alert server 60 generates an alert based on the alert history information of the related security destination obtained as a result of the search in step S21 in FIG. The message is displayed on the display unit (step S6). As a result, the message illustrated in FIG. 7 is displayed. Then, when an operation input for instructing the police to report to the police is received via the operation input unit within the second predetermined time (step S7: YES), the process proceeds to step S10. The security server 60 reports to the police. In addition, when the operation input instructing not to report to the police is made through the operation input unit within the second predetermined time (step S8: YES), the process proceeds to step S11, and the security server 60 performs the normal alarm processing. I do. In addition, after the alert message is displayed, when a state in which there is no operation input regarding whether or not to report to the police has passed for a second predetermined time or longer (step S9: YES), the process proceeds to step S10, and the security server 60 notifies the police. Report.

  As described above, when two types of emergency buttons are installed, the emergency button for reporting the security company and the emergency button for reporting the police, even if the emergency button for reporting the security company is pressed, depending on the situation Make a report to the police. As a result, in the situation where the user should press the emergency button for police reporting at the security site, if the emergency button for reporting the security company is accidentally pressed or the emergency button for reporting the security company has to be pressed Even so, prompt reporting to the police can be realized.

  In addition, by displaying the alert illustrated in FIG. 7, in the district that received the emergency signal, the watcher is informed that other reports have been received and there is a possibility that a continuous robbery may occur. It is possible to make the supervisor recognize that the notification should be dealt with. Furthermore, information that can be used to determine that the case should be immediately reported to the police can be provided depending on the operational rules at the time of receiving a report from the monitoring center.

[Modification]
Note that the present invention is not limited to the above-described embodiment as it is, and can be embodied by modifying the constituent elements without departing from the scope of the invention in the implementation stage. Moreover, various inventions can be formed by appropriately combining a plurality of constituent elements disclosed in the embodiment. For example, some components may be deleted from all the components shown in the embodiment. Furthermore, constituent elements over different embodiments may be appropriately combined. Further, various modifications as exemplified below are possible.

  In the embodiment described above, various programs executed by the security server 60 may be stored on a computer connected to a network such as the Internet and provided by being downloaded via the network. The various programs are recorded in a computer-readable recording medium such as a CD-ROM, a flexible disk (FD), a CD-R, and a DVD (Digital Versatile Disk) in a file in an installable or executable format. May be configured to be provided.

  The guard destination information, the alert history information, and the predetermined alert conditions described above are not limited to the examples described above. Moreover, the data structure of guard destination information and alerting history information is not restricted to the example mentioned above.

  In the above-described embodiment, when the security server 60 determines to perform alert display, the security server 60 displays an alert message on the display unit and reports to the police in response to an operation input from the center member. Instead of responding to the operation input from the center member, the alert message may be displayed and the police may be automatically notified.

  In the above-described embodiment, the security server 60 reports to the police by voice message via a telephone line, but is not limited thereto. For example, a server installed in the police via a dedicated line or a network. May be accessed and sent to the police by e-mail transmission or data communication.

  In the above-described embodiment, when the alert mode 53 is set by the alert mode switch 52 and the alert mode flag is turned on, the alert terminal 53, when the emergency button 51 for alerting the alert of the guard company is pressed, An emergency signal indicating that the emergency button 51 for notification has been pressed and that the alert mode has been set has been transmitted. However, the present invention is not limited to this, and the third time after the alert mode is set by the alert mode switch 52. The fact that the emergency button 51 for reporting the security company was pressed when the emergency button 51 for reporting the security company was pressed within a predetermined time (for example, 10 minutes assuming that a suspicious person has visited the store) An emergency signal indicating that the warning mode is set may be transmitted. When the third predetermined time has elapsed since the warning mode was set by the warning mode switch 52, the reporting terminal 53 automatically releases the warning mode, that is, the warning mode flag is automatically turned off. You may make it do. Or, in order to prevent forgetting to cancel the warning mode instead of automatically releasing the warning mode, the notification terminal 53 has passed a fourth predetermined time (for example, 8 hours) after the warning mode is set. At that time, it may be notified by sound or light that the alert mode is still set. In this case, the notification terminal 53 includes a sound output unit that outputs sound and a light emitting unit that turns on light.

  In the above-described embodiment, for example, when the emergency button 51 for reporting the security company is pressed at a specific security point that strengthens security, even if the security mode is not set, the report to the police May be performed. Specifically, in the security server 60, a security strengthening list indicating the security destination identification information of such a specific security destination is stored in advance in an auxiliary storage unit such as an HDD. When the police report determination unit 62 of the security server 60 determines that the emergency button 51 for reporting the security company is pressed based on the emergency signal received by the signal reception unit 61, the police report determination unit 62 determines that the security mode is not set. Even if it is a case, if it is determined that there is a security destination identification information shown in the security enhancement list stored in the auxiliary storage unit that matches the security destination identification information indicated by the emergency signal, the police Judge to report. The alert determination unit 63 is not only used when the police report determination unit 62 determines that the emergency button 50 for police reporting has been pressed and the warning mode is not set, but also the emergency button 51 for reporting the security company has been pressed. In addition, when the police report determination unit 62 determines that the guard destination identification information indicated by the emergency signal received by the signal receiving unit 61 is not in the guard strengthening list, the guard destination information storage unit 66 and the alert history information storage unit 67 are stored. With reference to, it is judged whether alert display is performed based on a related guard destination condition and a predetermined alert condition.

  FIG. 8 is a flowchart showing the procedure of the notification process performed by the security server 60 according to this modification. Steps S1 to S3 are the same as those in the first embodiment. In step S3, when the security server 60 determines that the emergency button 51 for reporting the security company has been pressed and the security mode is not set (step S3: NO), the security strengthening list stored in the auxiliary storage unit It is determined whether or not there is any security destination identification information shown in (1) that matches the security destination identification information indicated by the emergency signal received in step S1 (step S30), and the determination result is affirmative. In the case (step S30: YES), it is determined to report to the police, and the process proceeds to step S10. When the determination result in step S30 is negative (step S30: NO), the process proceeds to step S4. Steps S4 to S11 are the same as those in the first embodiment.

  According to the above configuration, for a specific security point that strengthens security, even if the emergency button 51 for reporting the security company is pressed, the security is automatically performed by reporting to the police. It becomes possible to further secure the safety of the previous.

  In the above-described embodiment, for example, even if the emergency button 50 for police notification is pressed at a specific security point that frequently and frequently presses the emergency button 50 for police notification, the police are not notified. You may do it. Specifically, in the security server 60, an exception list indicating the security destination identification information of such a specific security destination is stored in advance in an auxiliary storage unit such as an HDD. When the police report determination unit 62 of the security server 60 determines that the emergency button 50 for police report is pressed based on the emergency signal received by the signal reception unit 61, the police report determination unit 62 shows the exception report stored in the auxiliary storage unit. If it is determined that there is no security destination identification information that matches the security destination identification information indicated by the emergency signal, it is determined to report to the police. The notification / notification processing unit 65 is indicated not only when the alert determination unit 63 determines that the alert display is not performed, but also by an emergency signal received by the signal reception unit 61 when the emergency button 50 for police notification is pressed. When the police report determination unit 62 determines that the guard destination identification information to be included is in the exception list, the normal report processing similar to that described above is performed.

  FIG. 9 is a flowchart showing a procedure of notification processing performed by the security server 60 according to the present modification. Steps S1 and S2 are the same as those in the first embodiment. In step S2, when the security server 60 determines that the emergency button 50 for police notification has been pressed (step S2: NO), the security server identification information shown in the exception list stored in the auxiliary storage unit includes: It is determined whether there is a match with the guard identification information indicated by the emergency signal received in step S1 (step S40). If the determination result is affirmative (step S40: YES), the process proceeds to step S11. If the result of determination in step S40 is negative (step S40: NO), it is determined that a report is to be made to the police, and the process proceeds to step S10. Steps S3 to S11 are the same as those in the first embodiment.

  As described above, with regard to a security destination that frequently and frequently presses the emergency button 50 for police reporting, even if the emergency button 50 for police reporting is pressed, the normal reporting process is performed, and the monitoring center Check the situation and be able to report to the police. Thereby, useless reports to the police can be reduced.

  In the above-described embodiment, when the alert mode is set by the alert mode switch 52, the processing procedure when the emergency button 51 for alerting the security company is pressed, or the emergency alert for police alerts at a specific guard destination The processing procedure when the button 50 is pressed and the predetermined alert condition may be set in the security server 60 according to the operation input of the center member, or the setting may be changed.

  In the above-described embodiment, the security mode switch 52 is installed at the security destination. However, the present invention is not limited to this, and when the security destination is a chain store or the like, settings can be made at the headquarters that supervises the chain store. As such, the security mode switch 52 (which may be realized by software on a computer) is installed at the headquarters and connected to the security server 60 so that each chain store can be set or canceled in a batch or individually. May be. Alternatively, the security mode switch 52 may be installed in the monitoring center so that each security destination can be set or canceled in the monitoring mode in the monitoring center. In this case, the security server 60 acquires a warning mode flag that is set to ON or OFF in accordance with the setting or cancellation of the warning mode by the warning mode switch 52. When the emergency button 51 for reporting the security company is pressed, the reporting terminal 53 transmits to the security server 60 an emergency signal indicating that the emergency button 51 for reporting the security company has been pressed and indicating the security destination identification information. When the emergency button 50 for police notification is pressed, an emergency signal indicating that the emergency button 50 for police notification is pressed and indicating the security destination identification information is transmitted to the security server 60. Upon receiving the emergency signal, the security server 60 determines which one of the emergency button 50 for reporting a police or the emergency button 51 for reporting a security company has been pressed, and determines that the emergency button 51 for reporting a security company has been pressed. If the acquired warning mode flag is set to ON, it is determined that the warning mode is set, it is determined to report to the police, and if the acquired warning mode flag is set to OFF, An alert display determination process may be performed assuming that the alert mode is cancelled.

  In the notification system of the above-described embodiment, the warning mode switch 52 may not be provided. In this case, when the emergency button 51 for reporting the security company is pressed, the notification terminal 53 indicates that the emergency button 51 for reporting the security company has been pressed and sends an emergency signal indicating security destination identification information to the security server 60. When the emergency button 50 for police notification is pressed, an emergency signal indicating that the emergency button 50 for police notification is pressed and indicating the security destination identification information is transmitted to the security server 60. Upon receiving the emergency signal, the security server 60 determines which of the emergency button 50 for police notification or the emergency button 51 for security company notification is pressed, and determines that the emergency button 50 for police notification is pressed. In this case, a message for inquiring whether or not to report to the police is displayed on the display unit, and an operation input for approving the report to the police by the center member is made via the operation input unit of the security server 60 within the third predetermined time. If this happens, you may make a report to the police.

50 Emergency button for police report 51 Emergency button for security company report 52 Alert mode switch 53 Alert terminal 54 Alert mode switching setting unit 55 Signal transmitting unit 60 Security server 61 Signal receiving unit 62 Police report judging unit 63 Alert judging unit 64 Alert Display control unit 65 Report / report processing unit 66 Security point information storage unit 67 Report history information storage unit 68 Police report information storage unit

Claims (8)

A security system in which a security terminal and a security server to which a first emergency button for requesting a report to the police and a second emergency button for reporting the occurrence of an abnormality are connected,
The security terminal
Mode switching means for switching the setting or release of a warning mode indicating that a report to the police is performed even when the second emergency button is pressed;
When the first emergency button is pressed, an emergency signal indicating that the first emergency button has been pressed is transmitted. When the second emergency button is pressed, the second emergency button has been pressed. Signal transmission means for transmitting an emergency signal indicating
The security server
Signal receiving means for receiving the emergency signal transmitted by the signal transmitting means;
First determination means for determining whether the first emergency button is pressed or the second emergency button is pressed using the emergency signal received by the signal receiving means;
Second judgment means for judging whether or not the warning mode is set by the mode switching means when the first judgment means judges that the second emergency button has been pressed;
When the first determining means determines that the first emergency button has been pressed, or when the first determining means determines that the second emergency button has been pressed, and when the alert mode is set, the second And a reporting means for reporting to the police when the judging means judges. The security terminal has the mode switching means,
The signal transmitting means transmits an emergency signal indicating that the first emergency button has been pressed when the first emergency button is pressed, and the warning mode is set when the second emergency button is pressed. When the second emergency button is released, an emergency signal indicating that the second emergency button has been pressed is transmitted. When the second emergency button is pressed and the alert mode is set, the second emergency button An emergency signal indicating that is pressed and that the alert mode is set,
When the first determination means determines that the second emergency button has been pressed, the second determination means uses the emergency signal received by the signal reception means to determine whether the alert mode is set. The notification system according to claim 1 , wherein: A security server that communicates with a security terminal to which a first emergency button for requesting a report to the police and a second emergency button for reporting the occurrence of an abnormality are connected;
Signal receiving means for receiving at least one of an emergency signal indicating that the first emergency button has been pressed and an emergency signal indicating that the second emergency button has been pressed from the security terminal;
First determination means for determining whether the first emergency button is pressed or the second emergency button is pressed using the emergency signal received by the signal receiving means;
If the first determination means determines that the second emergency button has been pressed, whether or not a warning mode indicating that a report to the police is to be made even if the second emergency button is pressed is set A second determination means for determining whether or not
When the first determination unit determines that the first emergency button is pressed or when the second determination unit determines that the alert mode is set, the notification unit performs notification to the police Security server characterized by that. The security terminal has mode switching means for switching the setting or release of the warning mode,
The signal receiving means includes an emergency signal indicating that the first emergency button is pressed, an emergency signal indicating that the second emergency button is pressed and the warning mode is released, and the second emergency button. Receiving at least one emergency signal from the security terminal indicating that the alarm mode is pressed and the alert mode is set,
When the first determination means determines that the second emergency button has been pressed, the second determination means uses the emergency signal received by the signal reception means to determine whether the alert mode is set. The security server according to claim 3 , wherein the security server is determined. The security server according to claim 3 or 4 , further comprising display control means for displaying a message on the display means when the second determination means determines that the warning mode is not set. The emergency signal further indicates security destination identification information for identifying a security destination where the security terminal is installed,
First storage means for storing security destination information indicating at least the security destination identification information and related security destination conditions related to other security destinations related to the security destination;
Second storage means for storing notification history information indicating at least the guard destination identification information of a guard destination to which a report has been made to the police;
When the second determination means determines that the warning mode is not set, the related guard destination condition of the guard destination information indicating the guard destination identification information indicated by the emergency signal received by the signal receiving means, and Search means for searching for the report history information using a predetermined alert condition;
6. The security server according to claim 5 , wherein the display control means displays an alert message for calling attention on the display means based on a search result of the search means. The emergency signal further indicates security destination identification information for identifying a security destination where the security terminal is installed,
Third storage means for storing the first specific security guard identification information;
When the first determination means determines that the second emergency button has been pressed, the signal reception means received in the first specific guard destination identification information stored in the third storage means A third determination means for determining whether or not there is a match with the security guard identification information indicated by the emergency signal;
When the third determining means determines that the first specific guard destination identification information is consistent with the guard destination identification information indicated by the emergency signal, the notification means The security server according to any one of claims 3 to 6 , wherein the security server is notified. The emergency signal further indicates security destination identification information for identifying a security destination where the security terminal is installed,
4th storage means which memorize | stores the said 2nd specific said guard point identification information,
When the first determination means determines that the first emergency button has been pressed, the signal reception means has received the second specific guard destination identification information stored in the fourth storage means. A fourth determination means for determining whether or not there is a match with the security guard identification information indicated by the emergency signal;
If the reporting means determines that there is a second specific guard destination identification information that matches the guard destination identification information indicated by the emergency signal, the reporting means does not report to the police. The security server according to claim 6 or 7 , characterized in that the security server.

Images