JP5510817B2 - Information processing system, portable terminal, information processing method, and information processing program - Google Patents

Description

  The present invention relates to a technique using a wireless communication tag.

  As technologies using wireless communication tags, those shown in Patent Documents 1 to 3 are known. Patent Document 1 describes that a tag attached to a product is read by a portable terminal RFID reader, and detailed information on the product is acquired and displayed on the portable terminal. Further, in Patent Document 2, maintenance data is written to the RFID memory by an RFID reader / writer at the time of maintenance inspection and failure repair, and is acquired as a maintenance history at the time of maintenance such as next maintenance inspection or failure repair. It is described. Further, Patent Document 3 describes that the setting of the mobile terminal is changed according to the content of the contactless card.

JP2003-198451 JP 2001-137513 JP JP 2009-246571 A

  However, in the above prior art, when attaching a tag for wireless communication to an article, the work of registering the tag ID and information related to the article in a complicated manner is cumbersome and very time-consuming.

  The objective of this invention is providing the technique which solves the above-mentioned subject.

In order to achieve the above object, a system according to the present invention provides:
Tag reading means for reading first identification information from a first wireless communication tag attached to an article, and reading second identification information from a second wireless communication tag attached to an article arrangement place where the article is arranged;
A location information database in which information related to the article placement location is registered in advance in association with the second identification information ;
Using the second identification information input by the tag reading means, information relating to the article placement location is obtained from the location information database, and the first identification information, information relating to the article placement location, investigation timing, and unique to the tag reading means A registration means for registering a survey result related to the state of the article input by the user with respect to the survey result database in association with the third identification information ;
It is characterized by including.
In order to achieve the above object, a mobile terminal according to the present invention provides:
The first identification information is obtained by reading the first wireless communication tag attached to the article, and the second identification information is obtained by reading the second wireless communication tag attached to the article arrangement place where the article is arranged. Tag reading means to obtain;
First transmission means for transmitting the second identification information to a location information database in which information related to the article placement location is registered in advance in association with the second identification information ;
First receiving means for receiving information related to the article placement location from the location information database;
Input means for confirming information on the article placement location and inputting a survey result on the state of the article;
In association with the first identification information read by the tag reading means, the investigation timing, and the third identification information unique to the tag reading means, the investigation result on the state of the article input by the user is transmitted to the investigation result database. A second transmission means;
It is characterized by including.

In order to achieve the above object, the method according to the present invention comprises:
Reading the first wireless communication tag attached to the article using the tag reading means and inputting the first identification information;
Reading the second wireless communication tag attached to the article placement location where the article is placed using the tag reading means and inputting second identification information;
Obtaining article placement location information using the second identification information from a location information database in which information related to the article placement location is registered in advance in association with second identification information;
In association with the first identification information, the survey timing, and the third identification information unique to the tag reading means, registering a survey result related to the state of the article input by the user in the survey result database ;
It is characterized by including.

In order to achieve the above object, a program according to the present invention provides:
On the computer,
Reading the first wireless communication tag attached to the article using the tag reading means and inputting the first identification information;
Reading the second wireless communication tag attached to the article placement location where the article is placed using the tag reading means and inputting second identification information;
Obtaining article placement location information using the second identification information from a location information database in which information related to the article placement location is registered in advance in association with second identification information;
In association with the first identification information, the survey timing, and the third identification information unique to the tag reading means, registering a survey result related to the state of the article input by the user in the survey result database ;
Is executed.

  According to the present invention, it is possible to register information relating to an article to which a wireless communication tag is attached very efficiently.

It is a figure which shows the structure of the information processing system as 1st Embodiment of this invention. It is a figure which shows the structure of the information processing system as 2nd Embodiment of this invention. It is a figure which shows the structure of the portable terminal used for the information processing system as 2nd Embodiment of this invention. It is a figure which shows the content of the portable information database used with the information processing system as 2nd Embodiment of this invention. It is a figure which shows the content of the shop information database used with the information processing system as 2nd Embodiment of this invention. It is a figure which shows the content of the model information database used with the information processing system as 2nd Embodiment of this invention. It is a figure which shows the content of the exhibition machine information database used with the information processing system as 2nd Embodiment of this invention. It is a figure which shows the content of the investigation result database used with the information processing system as 2nd Embodiment of this invention. It is a flowchart which shows the exhibition machine tag registration process in the information processing system as 2nd Embodiment of this invention. It is a flowchart which shows the investigation result registration process in the information processing system as 2nd Embodiment of this invention. It is a figure which shows the transition of the display screen in the portable terminal in the information processing system as 2nd Embodiment of this invention. It is a figure which shows the example of the display screen in the portable terminal in the information processing system as 2nd Embodiment of this invention. It is a figure which shows the structure of the information processing system as 3rd Embodiment of this invention. It is a figure which shows the structure of the portable terminal used for the information processing system as 3rd Embodiment of this invention. It is a flowchart which shows the exhibition machine tag registration process in the information processing system as 3rd Embodiment of this invention. It is a flowchart which shows the investigation result registration process in the information processing system as 3rd Embodiment of this invention. It is a figure which shows the transition of the display screen in the portable terminal in the information processing system as 3rd Embodiment of this invention. It is a figure which shows the example of the display screen in the portable terminal in the information processing system as 3rd Embodiment of this invention.

  Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the drawings. However, the components described in the following embodiments are merely examples, and are not intended to limit the technical scope of the present invention only to them.

(First embodiment)
FIG. 1 shows a configuration of an information processing system 10 as a first embodiment of the present invention. In FIG. 1, the information processing system 10 is a system for managing information related to an article 20 arranged at an article arrangement place 30. Tags 20 and 31 for wireless communication are respectively attached to the article 20 and the article placement location 30.

  The information processing system 10 includes at least a tag reading unit 11 and a registration unit 12. The registration unit 12 can exchange information between the location information database 13 and the article information database 14.

  The tag reading unit 11 reads the wireless communication tag 21 attached to the article 20 and inputs the first identification information, and reads the wireless communication tag 31 attached to the article placement location 30 where the article 20 is placed. The second identification information is input. In the place information database 13, information related to the article arrangement place 30 registered in advance in association with the second identification information is registered. The registration unit 12 acquires the location information from the location information database 13 using the input second identification information, associates the location information and the item information regarding the item 20 with the first identification information, and sets the item information database 14. Register with.

  By registering in this way, if the wireless communication tag 21 attached to the article 20 is read and the article information database 14 is referred to, not only the information of the article itself but also its arrangement location can be extracted. In addition, when registering a new wireless communication tag 41 attached to the article 40 by replacing the article 20 with another article 40, just reading the wireless communication tag 31 attached to the article placement location 30, The article 40 can be easily registered in association with the location information.

  According to the present embodiment, when an article placed in the same place is replaced and re-registered, the registration process can be performed very efficiently.

(Second Embodiment)
FIG. 2 shows a configuration of an information processing system 100 as the second embodiment of the present invention. The information processing system 100 is a system for a manufacturer to independently investigate the price of a product sold in a store such as a mass retailer.

  In the information processing system 100 according to the present embodiment, a mobile terminal 101 with a built-in multi-RFID reader / writer used by a sales representative and a web server 300 used by the headquarters are connected via a network 200. The web server 300 is connected to the database server 301 and registers information collected from the mobile terminal 101 in the database server 301. In addition, information read from the database server 301 can be displayed on the mobile terminal 101 or the display 302 of the headquarters to prompt a sales representative or administrator to confirm.

  The person in charge of sales travels to stores such as store A and store B with the mobile terminal 101 in hand. The portable terminal 101 incorporates an RFID reader / writer as tag reading means. As a result, an RFID tag (exhibit machine) attached to an exhibition machine displayed in the store (for example, any product that a manufacturer exhibits in a mass retailer, such as home appliances such as printers and personal computers, and furniture) The tag 201) can be scanned by the portable terminal 101. Further, an RFID tag (store tag 202) attached to a store (for example, a table or a case on which an exhibition machine is placed) can be scanned with the mobile terminal 101.

  The exhibition machine tag ID as the identification information of the exhibition machine obtained by reading the exhibition machine tag 201 and the store tag ID as the identification information of the shop obtained by reading the shop tag 202 are stored in the headquarters via the network 200. It is sent to the web server 300. The web server 300 searches the database server 301 based on the received information, and transmits the exhibition machine information obtained thereby to the mobile terminal 101 as web content. The sales staff member conducts a survey on the exhibit machine while browsing the exhibit machine information acquired from the web server 300, inputs the survey result from the portable terminal 101, transmits it to the web server 300, and registers it.

  The web server 300 is connected to the display 302 and is configured such that an administrator of the headquarters can browse the survey results collected by the mobile terminal 101.

[Configuration of mobile terminal]
FIG. 3 is a block diagram illustrating an internal configuration of the mobile terminal 101. In the figure, the mobile terminal 101 includes a CPU 110, a ROM 120, a display unit 130, an operation unit 140, an RFID tag reader / writer 150, a RAM 160, and a communication control unit 170. The CPU 110 is a central processing unit and controls the entire portable terminal 101 by executing various programs. The ROM 120 is a read-only memory, and stores various parameters in addition to a boot program to be executed first by the CPU 110. The display unit 130 is a display that displays an image generated based on an application or the like, and is, for example, a liquid crystal display unit or an organic EL unit. The operation unit 140 is a unit that accepts operations of a sales representative, and may be a soft key such as a touch panel in addition to a hard key.

  The RFID tag reader / writer 150 is a multi-RFID reader / writer. This is a chip that can read / write data from / to a tag in accordance with a plurality of RFID (Radio Frequency IDentification) standards. For example, it supports all of the standards that use radio waves in the 13.56 MHz frequency band represented by FeliCa (registered trademark), the standards that use the UHF band (900 MHz band), and the standards that use the 2.45 GHz band. Any tag can be read and written. When an IC tag using the UHF band is added to the product in advance for distribution management, it is conceivable to read the IC tag of the UHF band as the exhibit tag 201. On the other hand, as a store tag 202 for identifying a place such as a store, it is conceivable to attach a card using a 13.56 MHz standard. Furthermore, when a tag using 13.56 MHz is added to the employee ID card owned by the sales representative, the mobile terminal 101 reads the data of the employee ID card so that the mobile terminal 101 is in charge of sales. The identification information of the person can also be acquired. However, the present invention is not limited to this, and the RFID tag reader / writer 150 may be an RFID tag reader / writer corresponding to a single standard.

  The RAM 160 is a random access memory, and includes execution areas for the registration / investigation application 161 and the web browser 169. The registration / investigation application 161 includes a store tag registration module 162 for registering store information with respect to a store tag ID, and an exhibition machine tag registration module 163 as a registration means for registering exhibition machine information in the exhibition machine tag ID. Further, the registration / survey application 161 includes a survey result registration module 164 as a state registration unit for inputting a survey result regarding the exhibition machine. The registration / investigation application 161 further includes a browser activation module 165 that activates the web browser 169 by specifying a URL.

  The communication control unit 170 communicates with the web server 300 and the database server 301 via an external network in accordance with the execution of the registration / survey application 161 and the web browser 169, and transmits various tag IDs to Get information. The acquired information is stored in a data area (not shown) in the RAM 160, read as appropriate, and displayed on the display unit 130.

  The web server 300 is connected to the database server 301. The database server 301 includes a terminal information database 311, a store information database 312, a model information database 313, an exhibition machine information database 314, and a survey result database 315.

Database configuration
4 to 8 are diagrams showing various tables included in the database server 301. FIG. FIG. 4 is a diagram showing a table 400 included in the terminal information database 311. In the table 400, the telephone number of the portable terminal 101 (here, the portable terminal is assumed to have a telephone function but is not limited to this) is registered in association with the portable terminal ID which is identification information unique to the portable terminal 101. Has been. Furthermore, a user ID, a user name, and an affiliation for identifying a sales representative who uses the mobile terminal 101 are registered.

  FIG. 5 is a diagram showing a table 500 included in the store information database 312. In this table 500, information related to the store such as the store name, address, and telephone number is registered in association with the store tag ID.

  FIG. 6 is a diagram showing a table 600 included in the model information database 313. In this table 600, information related to the product model such as the manufacturer, category, model name, release date, and specifications is registered in association with the model tag ID indicating the model of the product displayed at a mass retailer. ing.

  FIG. 7 is a diagram showing a table 700 included in the exhibition machine information database 314. In this table 700, store tag ID, model tag ID, registration date, number of units, and the like are registered in association with the exhibition machine tag ID.

  FIG. 8 is a diagram showing a table 800 included in the survey result database 315. In the table 800, mainly price information data of the exhibition machine is registered. Specifically, in addition to the survey date, mobile terminal ID, and exhibitor tag ID, the product status indicated by the exhibitor is, for example, the actual sales price, points (issued to customers who purchased the product by mass retailers, etc.) And the number of inventory etc. is saved. In this survey result database, those received from the portable terminal 101 are registered in time series.

[Exhibitor tag registration process]
FIG. 9 is a sequence diagram for explaining a process performed when a new exhibition machine is registered. In step S901 of FIG. 9, when the registration / investigation application 161 is first activated on the mobile terminal 101, a menu screen is displayed. When the exhibition machine tag registration process is executed from the displayed menu screen, the exhibition machine tag registration module 163 displays a message indicating that the store tag should be read (S901). When the sales representative scans the store tag according to the message (S902), the acquired store tag ID is spooled in the portable terminal 101. In step S903, the exhibit tag registration module 163 displays a message that prompts the model tag to be scanned.

  Here, the model tag is a tag having a model tag ID registered in the model information database 313 described above. When a sales representative carries a catalog with a plurality of model tags attached and scans an appropriate model tag, the exhibition machine tag registration module 163 acquires the model tag ID and spools it in the portable terminal 101 ( S903). This model tag ID is used later to acquire model information registered in the model information database 313. In this way, the sales representative does not need to manually input information related to the model of the exhibition machine, and can register the exhibition machine tag very efficiently. If the sales representative does not have such a catalog, a cancel operation is performed and the process proceeds to step S905.

  In step S <b> 905, the exhibition machine tag registration module 163 displays a message that prompts scanning of a new exhibition machine tag to be registered on the display unit 130. When the sales representative scans a new exhibition machine tag according to the message, the exhibition machine tag registration module 163 acquires the exhibition machine tag ID and spools it in the portable terminal 101, and the process proceeds to step S907.

  Next, the exhibition machine tag registration module 163 acquires the URL of the web server 300 that should register the exhibition machine (S907). The URL of the web server 300 acquired here may be originally stored in the mobile terminal 101 or may be stored in a URL management server (not shown). For example, only the address of the URL management server is registered in the portable terminal 101, the tag ID acquired in steps S902, S903, and S905 is transmitted to the URL management server, and the URL management server accesses according to those IDs. The URL that should be specified may be specified. By using such a URL management server having a fixed address, it is not necessary to update the firmware of the portable terminal 101 even when the address of the web server 300 is changed.

  Next, when starting the web browser 169, a screen for confirming to the sales staff whether the web browser may be started is displayed (S909). When an operation for permitting activation of the web browser is input, the process proceeds from step S911 to step S913, and the browser activation module 165 activates the web browser 169 and accesses the web server 300 specified by the acquired URL. At that time, the spooled various tag IDs are transmitted to the web server 300.

  In step S915, when the web server 300 receives the exhibition machine tag ID, the store tag ID, and the model tag ID, the process proceeds to step S917, the store registered in association with the store tag ID with reference to the store information database 312. Read information. Specifically, as shown in the table 500, a store name, an address, a telephone number, and the like are read out. In step S917, the model information registered in association with the model tag ID is read with reference to the model information database 313. As shown in the table 600, the manufacturer, product category, model name, release date, specifications, etc. are read out. Then, the web server 300 transmits the read store information and model information to the mobile terminal 101 (S919).

  When the mobile terminal 101 receives the store information and the model information, the mobile terminal 101 displays them using the web browser 169 and prompts the sales staff to confirm. That is, it is confirmed whether the target of the exhibition machine tag to be registered is the display machine of that model in the store. When an operation indicating confirmation that there is no problem is received from the sales representative, the web browser 169 of the mobile terminal 101 transmits that fact to the web server 300 in step S923. When the web server 300 receives the confirmation that the portable terminal 101 has finished, the web server 300 proceeds to step S925, associates the store tag ID and the model tag ID with the received exhibition machine tag ID, and stores the exhibition machine information database 314. Register in table 700. That is, the exhibition machine information, the store information, and the model information are registered in association with each other.

  In this embodiment, since the new display machine is registered using the store tag in this way, it is not necessary to manually input information about the store where the display machine is placed, and the input efficiency can be greatly improved. In addition, input errors can be prevented.

  It is preferable to embed separate check codes in the exhibition machine tag ID, model tag ID, and store tag ID, respectively, and to check with the portable terminal 101 at the time of scanning so that there is no interference or confusion between them. That is, when the tag IDs of a plurality of tags mixed within the communication distance of the RFID tag reader / writer 150 are read simultaneously, the contents (values) of the read IDs are compared to determine the type of each tag. Can be confused.

  Further, FIG. 9 illustrates the case where only one new exhibition machine tag is registered. However, the present invention is not limited to this, and a plurality of new exhibition machine tags can be registered. In that case, after the shop tag is scanned once, the model tag and the new exhibition machine tag may be alternately scanned a plurality of times. In this way, even if a large number of exhibition machines are introduced and the exhibition machine tag has to be registered for each, it can be associated with the store information at once, and the registration process is performed quickly and efficiently. It becomes possible. Compared to manually inputting various exhibition machine information including store and model information one by one, the registration process becomes much simpler, and the work efficiency of the sales staff can be greatly improved.

  In the present embodiment, as shown in step S903, the model tag of the exhibition machine is linked to the exhibition machine tag by preparing and scanning the model tag in advance. Thereby, it becomes very easy to input information about the exhibition machine linked to the exhibition machine tag.

  However, the present invention is not necessarily limited thereto, and the mobile terminal 101 is used to access the model information database 313 to display a table as shown in FIG. A corresponding model may be selected. Alternatively, the sales representative may sequentially input model information corresponding to the exhibition machine using the mobile terminal 101. In this case, the model information database 313 is unnecessary, but model information is registered instead of the model tag ID in the table 700 of FIG.

[Investigation result registration process]
FIG. 10 is a sequence diagram for explaining the processing performed when registering the survey results for the exhibition machine. When the registration / survey application 161 is activated on the mobile terminal 101 in step S1001 in FIG. 10, the registration / survey application 161 displays a menu screen (screen 1101 in FIG. 11). When the survey result registration button 1102 is selected from the displayed menu screen, the survey result registration module 164 displays a message (screen 1103 in FIG. 11) that the exhibition machine tag should be read. When the sales representative scans the exhibition machine tag according to the message (S1003), the acquired exhibition machine tag ID is spooled in the portable terminal 101.

  Next, the survey result registration module 164 acquires the URL of the web server 300 to register the survey result (S1005). As described above, the URL of the web server 300 acquired here may be originally stored in the mobile terminal 101 or may be stored in a URL management server (not shown).

  When starting the web browser, a screen (screen 1104 in FIG. 11) for confirming with the sales representative whether the web browser can be started is displayed (S1007). When an operation for permitting activation of the web browser is performed, the process proceeds from step S1009 to step S1011. The browser activation module 165 activates the web browser 169 and accesses the web server 300 specified by the acquired URL. At this time, the screen 1105 of FIG. 11 is displayed. Then, the exhibition machine tag ID acquired by scanning and the portable terminal ID held in advance by the portable terminal 101 are transmitted to the web server 300.

  In step S1013, when the web server 300 receives the exhibition machine tag ID and the portable terminal ID from the survey result registration module 164, the web server 300 refers to various databases. Specifically, referring to the table 400 of the terminal information database 311, information on the sales representative who is the user is acquired from the portable terminal ID. Further, with reference to the table 700 of the exhibition machine information database 314, the store tag ID and the model tag ID are acquired from the exhibition machine tag ID. Further, store information is acquired from the store tag ID with reference to the table 500 of the store information database 312, and model information is acquired from the model tag ID with reference to the table 600 of the model information database 313. The screen information for inputting the survey result is generated by combining the acquired sales representative information, store information, and model information, and transmitted to the mobile terminal 101. When the web browser 169 receives the screen information for inputting the survey result, the web browser 169 generates and displays the screen 1107 of FIG. 11 (S1019).

  Based on the guidance on the screen, the sales person in charge inputs price, points, inventory, etc. as information related to the exhibit (S1021). When various survey results are input on the screen 1107 in FIG. 11 and the registration button 1108 is selected, the web browser 169 transmits the input price information and the like to the web server 300 (S1023).

  When the web server 300 receives price information or the like from the mobile terminal 101 (S1025), the web server 300 registers the received information in the survey result database 315 (S1027), and notifies the mobile terminal 101 to that effect. The portable terminal 101 displays a registration completion screen as shown in the screen 1109 in FIG. 11 (S1029), and ends the process.

  According to the present embodiment, only by acquiring the exhibition machine tag ID by scanning the exhibition machine tag 201, the store information database 312, the model information database 313, and the exhibition machine information database 314 are referred to, which store It is possible to determine whether it is an exhibition machine of the same type.

  In the present embodiment, as shown in FIG. 4, the mobile terminal 101 and the sales person who is the user are associated one-to-one, but the present invention is not limited to this. The configuration may be such that the mobile terminal 101 can be shared by a plurality of sales staff, and the sales staff to be used is requested to log in. In that case, a login ID may be transmitted to the web server 300 side to identify a sales representative.

[Confirmation of survey results]
As shown in FIG. 2, the headquarters can read various information collected from the mobile terminal 101 by the web server 300 from the database server 301 and browse it on the display 302. An example of the browsing screen in this case is shown in FIG. FIG. 12 is a screen displaying a table 1200 showing a price and inventory transition of a printer in a plurality of stores. By displaying such a screen, it is possible to check at a glance the relevance of information such as sales price and inventory, and the store where the problem occurred. Furthermore, since the contact button 1202 to the person in charge is provided, the mobile terminal possessed by the person in charge of sales can be easily called and various situations can be confirmed.

[Other processing]
Since the exhibition machines displayed in the store are generally owned by the manufacturer, it is necessary to manage the number of the exhibition machines themselves. Therefore, if only the store tag is read by the portable terminal 101, the store tag ID is used to refer to the database server 301, the associated exhibition machine information is read, and the exhibition machine list is displayed on the display screen of the portable terminal 101. It may be configured. By doing so, it is possible to easily confirm which exhibition machine should exist at the time of inventory.

(Third embodiment)
A configuration of an information processing system 2100 according to the third embodiment of the present invention will be described with reference to FIGS. 13 to 18. The information processing system 2100 is a system for an inspection company to inspect and report the state of a gas cylinder installed in each home.

  An equipment tag 2201 is attached to each gas cylinder, and an installation location tag 2202 is attached to the installation location. The relationship between the installation location ID stored in the installation location tag 2202 and the installation location information is registered in the database server 2301 in advance.

  In the information processing system 2100 according to the present embodiment, a portable terminal 2101 with a built-in multi-RFID reader / writer used by a maintenance person and a web server 2300 used by the headquarters are connected via a network 2200. The web server 2300 is connected to the database server 2301 and registers information collected from the portable terminal 2101 in the database server 2301. In addition, information read from the database server 2301 can be displayed on the portable terminal 2101 or the display 2302 of the headquarters to prompt the maintenance staff or administrator to confirm.

  The maintenance staff checks the gas cylinders installed in each household with the portable terminal 2101 in hand. The portable terminal 2101 has a built-in RFID reader / writer as tag reading means. As a result, the RFID tag (equipment tag 2201) attached to the installed gas cylinder can be scanned with the portable terminal 2101. Further, the portable terminal 101 can scan an RFID tag (installation location tag 2202) attached to an installation location (for example, a table on which a gas cylinder is placed).

  Information obtained by reading the equipment tag 2201 and the installation location tag 2202 is sent to the web server 2300 at the headquarters via the network 2200. The web server 2300 searches the database server 2301 based on the received information, and transmits the equipment information obtained thereby to the portable terminal 2101 as web content. The maintenance person inspects the equipment information acquired from the web server 2300, conducts an examination on the equipment (here, a gas cylinder), inputs the examination result from the portable terminal 2101, transmits it to the web server 2300, and registers it.

  The web server 2300 is connected to a display 2302 and is configured so that an administrator at the headquarters can view inspection results collected by the mobile terminal 2101.

[Configuration of mobile terminal]
FIG. 14 is a block diagram showing an internal configuration of the mobile terminal 2101. In the figure, most of the configuration is the same as that of the mobile terminal 101 shown in FIG. The difference from the portable terminal 101 shown in FIG. 3 is in the registration / inspection application.

  The registration / inspection application 2161 includes an equipment installation location tag registration module 2162 for registering the installation location tag ID and the installation location information in association with each other, and an equipment tag registration module 2163 as registration means for registering the equipment information in the equipment tag ID. Including. In addition, the registration / inspection application 2161 includes an inspection result registration module 2164 as a state registration unit for inputting an inspection result relating to equipment.

  The web server 2300 is connected to the database server 2301. The database server 2301 includes a terminal information database 311, an installation location information database 2312, a model information database 2313, an equipment information database 2314, and an inspection result database 2315.

[Equipment tag registration process]
FIG. 15 is a sequence diagram illustrating a process performed when a new device is registered. In step S2901 in FIG. 15, first, when the registration / inspection application 2161 is activated on the portable terminal 2101, a menu screen is displayed. When the equipment tag registration process is executed from the displayed menu screen, the equipment tag registration module 2163 displays a message indicating that the installation location tag should be read. When the maintenance person scans the installation location tag according to the message (S2902), the acquired installation location tag ID is spooled in the portable terminal 2101. In step S 2903, the equipment tag registration module 2163 displays a message that prompts the model tag to be scanned.

  Here, the model tag is a tag having a model tag ID registered in the model information database 2313 described above. When the maintenance staff scans an appropriate model tag from a catalog with a plurality of model tags, the equipment tag registration module 2163 acquires the model tag ID and spools it in the portable terminal 2101 (S2903). This model tag ID is used later to acquire model information registered in the model information database 2313. In this way, the maintenance staff does not need to manually input information regarding the equipment model, and the equipment tag can be registered very efficiently. If the maintenance person does not have such a catalog, a cancel operation is performed and the process proceeds to step S2905.

  In step S <b> 2905, the equipment tag registration module 2163 displays a message prompting the user to scan a new equipment tag to be registered on the display unit 130. When the maintenance staff scans a new equipment tag according to the message, the equipment tag registration module 2163 acquires the equipment tag ID and spools it in the portable terminal 2101, and the process proceeds to step S 2907.

  Next, the equipment tag registration module 2163 obtains the URL of the web server 2300 to register the equipment (S2907), and confirms with the maintenance staff whether or not the web browser may be activated when the web browser 169 is activated. Is displayed (S2909). When an operation for permitting activation of the web browser is input, the process proceeds from step S2911 to step S2913, and the browser activation module 165 activates the web browser 169 to access the web server 2300 specified by the acquired URL. At that time, the spooled various tag IDs are transmitted to the web server 2300.

  In step S2915, when the web server 2300 receives the equipment tag ID, the installation location tag ID, and the model tag ID, the process advances to step S2917 to refer to the installation location information database 2312 and register the installation location associated with the installation location tag ID. Read location information. In step S2919, the model information registered in association with the model tag ID is read with reference to the model information database 2313. Then, the web server 2300 transmits the read installation location information and model information to the portable terminal 2101.

  When the portable terminal 2101 receives the installation location information and the model information, the portable terminal 2101 displays them using the web browser 169 and prompts the maintenance person to confirm. In other words, it is confirmed whether the target of the equipment tag to be registered is the equipment of the model at the installation location. When an operation indicating confirmation and no problem is accepted from the maintenance staff, the web browser 169 of the portable terminal 2101 transmits that fact to the web server 2300 in step S2923. When the web server 2300 receives confirmation that the portable terminal 2101 has completed the check, the process advances to step S2925, and the installation tag ID and model tag ID are associated with the received equipment tag ID and registered in the equipment information database 2314. To do. That is, the device information, the installation location information, and the model information are registered in association with each other.

  In this embodiment, since new equipment is registered using the installation location tag in this way, it is not necessary to manually input information about the installation location where the equipment is placed, and input efficiency can be greatly improved. In addition, input errors can be prevented.

  It is preferable to embed different check codes in the equipment tag ID, model tag ID, and installation location tag ID, respectively, and to check with the mobile terminal 2101 during scanning so that there is no interference or confusion between them. That is, when a plurality of tags are mixed within the communication distance of the RFID tag reader / writer 150, it is possible to avoid confusion between read tags by comparing the read IDs and determining the type of each tag.

  Further, although FIG. 15 illustrates the case where only one new equipment tag is registered, the present invention is not limited to this, and a plurality of new equipment tags can be registered. In that case, after the installation location tag is scanned once, the model tag and the new equipment tag may be alternately scanned a plurality of times. In this way, even if a large number of equipment is introduced and equipment tags must be registered for each of them, it can be associated with the installation location information at once, and the registration process can be performed quickly and efficiently. Is possible. Compared with manual input of various pieces of equipment information including installation location and model information one by one, the registration process becomes much simpler and the work efficiency of the maintenance staff can be greatly improved.

  In this embodiment, as shown in step S2903, the model tag is prepared in advance, and the model tag is scanned, thereby associating the model information of the instrument with the instrument tag. This makes it very easy to input information about the equipment linked to the equipment tag.

  However, the present invention is not necessarily limited to this, and the model corresponding to the equipment may be selected from the portable terminal 2101 by accessing the model information database 2313 using the portable terminal 2101. Alternatively, the maintenance staff may sequentially input model information corresponding to the equipment using the portable terminal 2101. In that case, the model information database 2313 is unnecessary.

[Inspection result registration process]
FIG. 16 is a sequence diagram for explaining the processing performed when registering the inspection result for the equipment. When the registration / inspection application 2161 is activated on the portable terminal 2101 in step S3001 in FIG. 16, the registration / inspection application 2161 displays a menu screen (screen 1701 in FIG. 17). When the inspection result registration button 1702 is selected from the displayed menu screen, the inspection result registration module 2164 displays a message indicating that the equipment tag should be read (screen 1703 in FIG. 17). When the maintenance person scans the equipment tag according to the message (S3003), the obtained equipment tag ID is spooled in the portable terminal 2101.

  Next, the inspection result registration module 2164 acquires the URL of the web server 2300 to register the inspection result (S3005). As described above, the URL of the web server 2300 acquired here may be originally stored in the mobile terminal 2101 or may be stored in a URL management server (not shown).

  When the web browser is activated, a screen (screen 1704 in FIG. 17) for confirming with the maintenance staff whether the web browser may be activated is displayed (S3007). When an operation for permitting activation of the web browser is input, the process proceeds from step S3009 to step S3011, where the browser activation module 165 activates the web browser 169 and accesses the web server 2300 specified by the acquired URL. At this time, a screen 1705 in FIG. 17 is displayed. At that time, the device tag ID acquired by scanning and the portable terminal ID held in advance by the portable terminal 2101 are transmitted to the web server 2300.

  When the web server 2300 receives the equipment tag ID and the mobile terminal ID from the inspection result registration module 2164 in step S3013, the web server 2300 refers to various databases. Specifically, referring to the terminal information database 311, information on a maintenance person who is the user is acquired from the portable terminal ID. Also, referring to the equipment information database 2314, the installation location tag ID and the model tag ID are acquired from the equipment tag ID. Further, the installation location information is acquired from the installation location tag ID with reference to the installation location information database 2312, and the model information is acquired from the model tag ID with reference to the model information database 2313. The acquired maintenance staff information, installation location information, and model information are combined to generate screen information for inspection result input, and the screen information is transmitted to the portable terminal 2101. When the web browser 169 receives the screen information for inputting the inspection result, the web browser 169 generates and displays the screen 1706 of FIG. 17 (S3019).

  Based on the guidance on the screen, the maintenance staff inputs prices, points, inventory, etc. as information related to the exhibits (S3021). When various inspection results are input on the screen 1706 of FIG. 17 and the registration button 1708 is selected, the web browser 169 transmits the input price information and the like to the web server 2300 (S3023).

  When the web server 2300 receives price information or the like from the portable terminal 2101 (S3025), the web server 2300 registers the received information in the inspection result database 2315 (S3027), and notifies the portable terminal 2101 to that effect. The portable terminal 2101 displays a registration completion screen as shown on the screen 1709 in FIG. 17 (S3029), and ends the process.

  In this way, by simply scanning the equipment tag 2201 and acquiring the equipment tag ID, the installation location information database 2312, the model information database 2313, and the equipment information database 2314 are referred to, and what model of which installation location and what type You can guide the equipment.

[Confirmation of test results]
As shown in FIG. 13, the headquarters can read various information collected from the mobile terminal 2101 by the web server 2300 from the database server 2301 and browse it on the display 2302. An example of the browsing screen in this case is shown in FIG. FIG. 18 is a screen displaying a table 1800 showing the inspection results of a certain gas cylinder at a plurality of installation locations. By displaying such a screen, it is possible to confirm at a glance the relevance of information such as the selling price and inventory, the installation location 1801 where the problem has occurred, and the like. Further, since a contact button 1802 to the maintenance staff is provided, the administrator can easily call the portable terminal possessed by the maintenance staff and can check various situations.

  In the present embodiment, the gas cylinder inspection has been described, but the present invention is not limited to this, and can be applied to any equipment that requires periodic inspection, such as a digester or a gas water heater. Even in that case, by attaching tags to both the equipment and the installation location and registering them, the registration work when inspecting the equipment and the registration work when replacing the equipment can be made very efficient. .

(Other embodiments)
As mentioned above, although embodiment of this invention was explained in full detail, the system or apparatus which combined the separate characteristic contained in each embodiment how was included in the category of this invention.

  Further, the present invention may be applied to a system composed of a plurality of devices, or may be applied to a single device. Furthermore, the present invention is also applicable to a case where an information processing program that realizes the functions of the above-described embodiments is supplied directly or remotely to a system or apparatus. Therefore, in order to realize the functions of the present invention on a computer, a program installed in the computer, a medium storing the program, and a WWW server that downloads the program are also included in the scope of the present invention.

[Other expressions of embodiment]
A part or all of the above-described embodiment can be described as in the following supplementary notes, but is not limited thereto.

(Appendix 1)
Tag reading means for reading first identification information from a first wireless communication tag attached to an article, and reading second identification information from a second wireless communication tag attached to an article arrangement place where the article is arranged;
Registration means for registering information relating to the article placement location and information relating to the article registered in advance in association with the second identification information in association with the first identification information;
Information processing system including
(Appendix 2)
The information processing system according to claim 1, further comprising state registration means for inputting information relating to the state of the article and registering the information in association with the first identification information.
(Appendix 3)
The tag reading unit has unique third identification information, and the state registration unit further registers the third identification information in association with information on the state of the article. Information processing system.
(Appendix 4)
The tag reading means further acquires the fourth identification information by reading the third wireless communication tag registered in association with the model information relating to the model of the article,
The information processing system according to any one of appendices 1 to 3, wherein the registration unit registers the model information associated with the fourth identification information in association with the first identification information.
(Appendix 5)
The tag reading means, when acquiring the first identification information and the second identification information, makes a determination based on the content of the identification information, according to any one of appendices 1 to 4, Information processing system.
(Appendix 6)
The information processing system according to any one of appendices 1 to 5, wherein the registration unit registers a plurality of the first identification information in association with the second identification information.
(Appendix 7)
The information processing system according to any one of appendices 1 to 6, wherein the tag reading unit is a multi-RFID reader corresponding to a plurality of RFID standards.
(Appendix 8)
The first identification information is obtained by reading the first wireless communication tag attached to the article, and the second identification information is obtained by reading the second wireless communication tag attached to the article arrangement place where the article is arranged. Tag reading means to obtain;
The first identification information and the second identification information with respect to a database that registers information related to the place and information related to the article registered in advance in association with the second identification information in association with the first identification information. Transmitting means for transmitting
A mobile terminal comprising:
(Appendix 9)
Reading the first wireless communication tag attached to the article and inputting the first identification information;
Reading the second wireless communication tag attached to the article arrangement place where the article is arranged and inputting the second identification information;
Registering information related to the location and information related to the article registered in advance in association with the second identification information in association with the first identification information;
An information processing method comprising:
(Appendix 10)
On the computer,
Reading the first wireless communication tag attached to the article and inputting the first identification information;
Reading the second wireless communication tag attached to the article arrangement place where the article is arranged and inputting the second identification information;
Registering information related to the location and information related to the article registered in advance in association with the second identification information in association with the first identification information;
An information processing program for executing

DESCRIPTION OF SYMBOLS 10 Information processing system 11 Tag reading part 12 Registration part 13 Location information database 14 Article information database 20, 40 Article 21, 31, 41 Wireless communication tag 30 Article arrangement place 100, 2100 Information processing system 101, 2101 Portable terminal 201 Exhibition machine Tag 202 Store tag 300, 2300 Web server 301, 2301 Database server 302, 2302 Display 400 Network 2201 Equipment tag 2202 Installation location tag

Claims (7)

Tag reading means for reading first identification information from a first wireless communication tag attached to an article, and reading second identification information from a second wireless communication tag attached to an article arrangement place where the article is arranged;
A location information database in which information related to the article placement location is registered in advance in association with the second identification information ;
Using the second identification information input by the tag reading means, information relating to the article placement location is obtained from the location information database, and the first identification information, information relating to the article placement location, investigation timing, and unique to the tag reading means A registration means for registering a survey result related to the state of the article input by the user with respect to the survey result database in association with the third identification information ;
Information processing system including A terminal information database for registering the third identification information and the user information of the tag reading unit in association with each other;
  User information acquisition means for acquiring user information of the tag reading means from the third identification information with reference to the terminal information database;
  Transmitting means for combining the acquired user information and information related to the article placement location to generate screen information for input of survey results, and transmitting the information to the tag reading means;
  The information processing system according to claim 1, further comprising: Tag reading means, when acquiring and said second identification information and the first identification information, based on the contents of the identification information, the information processing according to claim 1 or 2, characterized in that performing their determination system. It said registration means, information processing system according to any one of claims 1 to 3, characterized in that to register in association with the plurality of the first identification information to the second identification information. The first identification information is obtained by reading the first wireless communication tag attached to the article, and the second identification information is obtained by reading the second wireless communication tag attached to the article arrangement place where the article is arranged. Tag reading means to obtain;
First transmission means for transmitting the second identification information to a location information database in which information related to the article placement location is registered in advance in association with the second identification information ;
First receiving means for receiving information related to the article placement location from the location information database;
Input means for confirming information on the article placement location and inputting a survey result on the state of the article;
In association with the first identification information read by the tag reading means, the investigation timing, and the third identification information unique to the tag reading means, the investigation result on the state of the article input by the user is transmitted to the investigation result database. A second transmission means;
A mobile terminal comprising: Reading the first wireless communication tag attached to the article using the tag reading means and inputting the first identification information;
Reading the second wireless communication tag attached to the article placement location where the article is placed using the tag reading means and inputting second identification information;
Obtaining article placement location information using the second identification information from a location information database in which information related to the article placement location is registered in advance in association with second identification information;
In association with the first identification information, the survey timing, and the third identification information unique to the tag reading means, registering a survey result related to the state of the article input by the user in the survey result database ;
An information processing method comprising: On the computer,
Reading the first wireless communication tag attached to the article using the tag reading means and inputting the first identification information;
Reading the second wireless communication tag attached to the article placement location where the article is placed using the tag reading means and inputting second identification information;
Obtaining article placement location information using the second identification information from a location information database in which information related to the article placement location is registered in advance in association with second identification information;
In association with the first identification information, the survey timing, and the third identification information unique to the tag reading means, registering a survey result related to the state of the article input by the user in the survey result database ;
An information processing program for executing

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