JP5483807B2 - Elevator remote monitoring communication system - Google Patents

Description

  The present invention relates to an elevator remote monitoring communication system for an elevator remote monitoring system that centrally monitors an elevator apparatus from a monitoring center.

  Conventionally, as this type of system, there is one that realizes voice communication and data communication by selectively switching between transmission / reception of audio data and transmission of image data and reception of control data (for example, patents). Reference 1). In this case, during communication of image data and control data, voice data cannot be communicated and the call with the monitoring center is interrupted, which may cause anxiety to the user, or during voice data communication. Could not communicate image data and control data, could not confirm the details in the elevator car, and could not rescue the user quickly.

  In order to solve this problem, the data mixing / separation processing unit mixes the audio data generated by the intercom in the elevator car, the monitoring data including the image data from the camera and the detection data from the operation state detection unit. In some cases, the elevator information is transmitted from the elevator monitoring device to the monitoring center via a wireless communication line, and the voice data is received from the monitoring center (see, for example, Patent Document 2).

Japanese Patent Laid-Open No. 5-81584 JP 2005-162435 A

  As described above, when the elevator control device on the elevator side detects an abnormality in the elevator, the elevator remote that notifies the monitoring center of abnormality information data in the elevator, video data in the elevator car, etc. using a telephone line, a wireless network, or the like. In a monitoring system, simultaneously with these data communications, when a call is made between an interphone installed in an elevator car and a telephone such as an IP telephone installed in a monitoring center, the voice is transmitted using VoIP (Voice over Internet Protocol) technology. Digital data is converted into packets and transmitted simultaneously with other data.

  In general, voice packets converted into digital data and packetized by the VoIP technology must be transmitted at regular intervals. When the arrival of the voice packet is delayed, the voice cannot be reproduced during that time, and the voice is interrupted. When data other than voice, such as voice data and abnormality information data, is transmitted simultaneously, it is necessary to control data transmission other than voice so as not to cause a delay in voice packets.

  In order to realize a real-time call, the transmission interval of voice packets is generally as short as about 20 ms to 300 ms. Further, in low-speed communication (data communication speed: about 9.6 to 64 Kbps), the transmission time of voice packets becomes long, and therefore the time during which data other than voice can be sent becomes short. In addition, after the voice packet is transmitted, the transmission processing time is required until the data other than the voice is transmitted. Therefore, the time during which the data other than the voice can be transmitted is further shortened.

  For example, a technology for simultaneously transmitting voice (IP telephone) and data (Internet, mail, etc.) by high-speed communication such as LAN, ADSL, optical communication, etc. has already been established and used in various situations. However, it is technically difficult to simultaneously transmit voice and data in low-speed communication (low-speed line) without causing voice interruption (delay), and the technology has been established at present. Absent.

  SUMMARY OF THE INVENTION Accordingly, an object of the present invention is to provide an elevator remote monitoring communication system that efficiently and simultaneously transmits voice data and data other than voice without causing voice interruption even in low-speed communication.

In view of the above-described object, the present invention packetizes voice data and non-voice data of a call between the elevator apparatus and the monitoring center via a low-speed communication network between at least one elevator apparatus and the monitoring center. A communication system for remote monitoring of elevators that communicates with each other, wherein communication devices that are provided in the elevator device and the monitoring center and are connected so as to be able to communicate with each other via the low-speed communication network preferentially transmit audio data, if there is data other than the voice data to be transmitted at the time of transmission, and transmits the packetized by adding the audio data amount of data to data other than the voice data so as not to exceed the limit amount that the audio interruption does not occur in the packet, the receiving side The communication device detects the communication speed from the received data and sends it to the communication device on the transmission side, and the communication device on the transmission side detects the communication speed detected on the reception side. In a communication system for an elevator remote monitoring and changing the limit amount I.

  According to the present invention, audio data and data other than audio can be efficiently and simultaneously transmitted without causing audio interruption even in low-speed communication.

  FIG. 1 shows the configuration of an elevator remote monitoring communication system according to an embodiment of the present invention. In the figure, an elevator apparatus E is communicably connected to a monitoring center S via a low-speed communication network 6 (actually a large number of elevator apparatuses E are connected), and is centrally monitored and controlled.

  In the elevator apparatus E, the elevator control apparatus 1 controls an elevator (not shown). The camera 3 is provided in the elevator car EC and photographs the inside of the elevator car. The display 4 is provided in the elevator car EC and displays images and the like. The interphone 5 is provided in the elevator car EC, has a microphone and a speaker, and makes a call with the IP telephone 11 of the monitoring center S, for example. The elevator control device 1, the camera 3, the display 4, and the interphone 5 are connected to the elevator device side communication device 2, and the elevator device side communication device 2 performs packet communication with the monitoring center S.

  In the elevator apparatus side communication apparatus 2, the data transmission processing unit 22 includes abnormality information data (monitoring data for monitoring control) detected by the elevator control apparatus 1, image data of an image captured by the camera 3, and sound from the interphone 5. Data is packetized in the same packet and transmitted to the monitoring center S via the low-speed communication network 6 (referred to as packetizing different data in the same packet is hereinafter referred to as shared packetization). The data reception processing unit 23 receives shared packetized data obtained from the monitoring center S via the low-speed communication network 6, separates each data, and supplies them to the elevator control device 1, the display 4, and the interphone 5. . In packet communication, since a digital signal is packetized, the data transmission processing unit 22 includes an A / D conversion function, and the data reception processing unit 23 includes a D / A conversion function, as necessary.

  The low-speed communication network 6 is a low-speed communication telephone line or a wireless network.

  The centralized monitoring device 8 of the monitoring center S receives the abnormality information data from the elevator control device 1 and displays it on the display unit (not shown) of the image processing display device 9. The image processing display device 9 displays an image in the elevator car EC photographed by the camera 3 on the elevator device E side as well as a display based on the abnormality information data, and further a monitoring center S photographed by the connected camera 10. The image data is sent to display the image at the display 4 on the elevator apparatus E side. The VoIP compatible IP telephone 11 makes a call with the interphone 5 on the elevator apparatus E side. The centralized monitoring device 8, the image processing display device 9, and the IP telephone 11 are connected to the monitoring center side communication device 7, and the monitoring center side communication device 7 performs packet communication with the elevator device E.

  In the monitoring center side communication device 7, the data transmission processing unit 72 and the data reception processing unit 73 have basically the same functions as the data transmission processing unit 22 and the data reception processing unit 23 of the elevator apparatus side communication device 2.

  The data reception processing unit 73 receives the shared packetized data obtained from the elevator apparatus E via the low-speed communication network 6 and separates each data, and the centralized monitoring apparatus 8, the image processing display apparatus 9, the IP telephone 11 Supply to each. The data transmission processing unit 72 controls the control command data (monitoring data for monitoring control) of the control command to the elevator control device 1 of the elevator device E input by the operator in the centralized monitoring device 8, for example, an image taken by the camera 10. The image data and the voice data from the IP telephone 11 are shared and transmitted to the desired elevator apparatus E through the low-speed communication network 6 by address control. If necessary, the data transmission processing unit 72 includes an A / D conversion function, and the data reception processing unit 73 includes a D / A conversion function.

  In such an elevator remote monitoring system, generally, when the elevator control device 1 on the elevator device E side detects an abnormality in the elevator and the abnormality information data is sent to the elevator device-side communication device 2, the elevator device The side communication device 2 uses the low-speed communication network 6 to send abnormality information data to the monitoring center side communication device 7 on the monitoring center S side via the low-speed communication network 6 and notifies the centralized monitoring device 8 of the abnormality information. After that, the VoIP call is performed between the intercom 5 on the elevator apparatus E side and the IP telephone 11 on the monitoring center S side, and the image in the elevator car EC photographed by the camera 3 is displayed on the image processing display on the monitoring center S side. The image is transmitted to the device 9 and the image in the elevator car is displayed on the image processing display device 9. Further, the image in the monitoring center S taken by the camera 10 on the monitoring center S side is transmitted to the display 4 installed in the elevator car EC on the elevator apparatus E side, and displayed on the display 4.

  Thus, when simultaneously transmitting audio data and data other than audio consisting of monitoring data for monitoring control consisting of video data, abnormality information data, control command data, etc., audio is transmitted between the audio packet and the next audio packet. Other data communication is required. In general, in order to make a call in real time, when the voice packet transmission interval is narrow and a low-speed line is used, the voice packet transmission time becomes long, so the time during which data other than voice can be sent is shortened. In addition, since a processing time is required until transmission of data other than voice after transmission of the voice packet, the time during which data other than voice can be communicated is further shortened.

  In this invention, the data transmission processing unit 22 of the elevator apparatus side communication device 2 and the data transmission processing unit 72 of the monitoring center side communication apparatus 7 monitor data, image data, etc. for monitoring control to be transmitted at the time of audio data transmission. If there is data other than the voice data, the data other than the voice data is added to the voice data as much as possible, and is transmitted as a shared packet. At this time, it is necessary to control the data size to be added so that there is too much data to be added and transmission of the next audio data is not delayed (no audio interruption occurs).

  In the data reception processing unit 23 of the elevator apparatus side communication device 2 that is the reception side and the data reception processing unit 73 of the monitoring center side communication device 7, the received shared packet is converted into voice data and data other than voice (when there is no data) Audio data is processed and reproduced in real time, and data other than audio is checked for errors and processed as data if normal. If it is abnormal, the other party is notified of a retransmission request, and the other party adds retransmission data, for example, at the time of audio data transmission, and transmits it.

  FIG. 2 shows a flowchart for explaining the basic operation of the data transmission processing unit 22 of the elevator apparatus side communication device 2 and the data transmission processing unit 72 of the monitoring center side communication apparatus 7. Hereinafter, the elevator apparatus side communication device 2 will be described. The operation of the data transmission processing unit 22 will be described as an example. The data transmission processing unit 22 waits for input of audio data to be transmitted from the intercom 5 (step S1). When there is input of audio data, data to be communicated other than audio (data other than audio), such as video data captured by the camera 3, abnormal information data detected by the elevator control device 1, and the data reception processing unit 23 For example, based on the retransmission request command received from the data transmission processing unit 72 of the monitoring center side communication device 7, it is determined whether there is data to be retransmitted that is also data other than voice (step S2). If there is voice data, data other than voice, and retransmission data, they are combined into a shared packet (step S3). Then, the packet generated in step S3 is transmitted to the monitoring center side communication device 7 (step S4).

  If there is no data other than voice in step S2, only voice data is packetized (step S5), and the packet generated in step S5 is transmitted to the monitoring center side communication device 7 (step S4).

  If no audio data is input at step S1 (audio data is transmitted with priority), it is determined whether there is data other than audio to be communicated or data to be retransmitted (step S6). If there is data other than voice and retransmission data, they are converted into shared packets (step S7), and the packet generated in step S7 is transmitted to the monitoring center side communication device 7 (step S4).

  In addition, when data other than voice or retransmission data is added to voice data or the like in step S3 or further step S7 to form a shared packet, the amount of data in the packet does not exceed the limit that does not cause voice interruption. The amount of data in the packet is limited so that data other than voice or retransmission data is added to voice data or the like. This limit amount may be obtained in advance by experiments, simulations, and the like, and may be set in a memory (not shown), or may be variable depending on the communication state as described later.

  Since the operation of the data transmission processing unit 72 of the monitoring center side communication device 7 is basically the same operation, description thereof is omitted.

  FIG. 3 is a flowchart for explaining basic operations of the data reception processing unit 23 of the elevator apparatus side communication device 2 and the data reception processing unit 73 of the monitoring center side communication apparatus 7. Hereinafter, the monitoring center side communication apparatus 7 will be described. The operation of the data reception processing unit 73 will be described as an example. The data reception processing unit 73 of the monitoring center side communication device 7 waits for reception of a packet generated by the data transmission processing unit 22 of the elevator device side communication device 2 (step S11). When a packet is received, if the received packet is a shared packet packet that includes non-voice data including voice data and retransmission data, the received packet contains voice data and non-voice data (including retransmission data). ) Are separated (step S12).

  Thereafter, the voice data is processed and reproduced in real time, and in the case of the data reception processing unit 73 of the monitoring center side communication device 7, the voice data is transferred to the IP telephone 11 to reproduce the voice, and the elevator device side communication device 2 receives the data. In the case of the processing unit 23, the sound is transferred to the intercom 5 and played back (step S13). Further, an error check of data other than voice is performed (step S14). If there is no error, data processing of data other than voice is performed (step S15). If there is a data error, a data retransmission request is made (step S15). S16).

  In the data processing of data other than sound in step S15, if abnormal information data among data other than sound is transmitted to the centralized monitoring device 8, image data distributed in a plurality of packets is sequentially processed if it is image data. The images are arranged and arranged so as to be lined up and sent to the centralized monitoring device 8 in the same manner, so that they are displayed on the image processing display device 9.

  In the case of the data retransmission request in step S16, for example, in the case of the data reception processing unit 73, the data retransmission request is sent to the data transmission processing unit 72, and the data transmission processing unit 72 transmits the data retransmission request as data other than voice by packet communication. The data is sent to the transmission source, here, the elevator apparatus side communication apparatus 2, and the data reception processing unit 23 of the elevator apparatus side communication apparatus 2 that has received the instruction instructs the data transmission processing unit 22 to send a data retransmission request. Retransmit data is transmitted from.

  Since the operation of the data reception processing unit 23 of the elevator apparatus side communication device 2 is basically the same operation, description thereof is omitted.

  FIG. 4 shows a transmission state when voice data and data other than voice are transmitted by packet communication. (a) shows a case of performing high speed communication, (b) shows a case of performing low speed communication not applying the present invention, and (c) shows a case of performing low speed communication to which the present invention is applied. The vertical axis represents the amount of communication data per unit time.

  In (a) in the case of high-speed communication and (b) in the case of low-speed communication to which the present invention is not applied, the packet configuration is the same, but a header is also required for data other than voice. This header is particularly useless because it is slow. Further, in the case of low-speed communication to which the present invention is not applied, it takes time for transmission processing of data other than voice, and it is necessary to perform transmission control processing to transmit data other than voice after transmitting voice data. Getting worse.

  On the other hand, in the case of (c) in the case of low-speed communication to which the present invention is applied, the header for data other than voice can be reduced by making voice data and data other than voice into one packet, and data other than voice can be reduced. Transmission efficiency is improved. In addition, since data other than voice is added to the voice data for transmission, the transmission processing time for data other than voice can be reduced, and transmission efficiency is improved. In addition, it is possible to reduce processing for transmission control so that data other than audio is transmitted after the audio data is transmitted.

  It should be noted that the data transmission processing unit 22 of the elevator apparatus side communication device 2 and the data transmission processing unit 72 of the monitoring center side communication apparatus 7 perform data transmission until voice data to be transmitted is input in step S1 of FIG. There may be no steps S6 and S7.

  By the way, in communication in a communication system using a telephone line, a wireless network, or the like as in the present invention, the speed changes dynamically even if the communication is in progress depending on the line status, so that the voice is changed according to the change. If the data transmission amount other than the above is not changed, even if the voice is interrupted due to the arrival delay of the voice data or the communication speed is improved, the communication becomes inefficient communication that cannot be used for data transmission other than the voice.

  Therefore, when the current communication speed is detected and the speed is low, the data transmission amount other than voice is reduced so that the voice is not interrupted. It is necessary to increase the process. Therefore, even if the communication speed of the line dynamically changes depending on the line condition, the communication speed is detected instantaneously and accurately. Then, when the data other than voice or retransmission data is added to the voice data, the above-mentioned limit amount that prevents the voice from being interrupted may be determined according to the detected communication speed. .

  FIG. 5 shows a flowchart for explaining the operation of detecting the communication speed performed by the data reception processing unit 23 of the elevator apparatus side communication device 2 and the data reception processing unit 73 of the monitoring center side communication apparatus 7, for example. An example of the operation according to this will be described.

  First, communication speed measurement is performed (step S101). In the measurement method, for example, the data transmission processing units 22 and 72 transmit the transmission data by adding a special code (a head code and a tail code) defined in advance by the communication system to the head and the tail. When the data reception processing unit 23 or 73 receives data, the data reception processing unit 23 or 73 constantly measures the time t from the reception of the head code to the reception of the tail code and the number of data m. Then, the current communication speed (v = m / t) is obtained by dividing the number of data m by time t.

  Next, it is determined that the data between the head code and the tail code has been received at constant intervals, that is, it is determined that the reception time of, for example, 1 byte, which is a unit data length, is constant (step S102). If the reception interval is not constant, it may be due to a single influence such as noise on the line, and an accurate speed cannot be obtained. If the reception interval is not constant, the measured communication speed is not used and the process returns to the communication speed measurement process in step S101.

  The communication speed measured in step S101, in which the reception interval (speed) is constant in step S102, is substantially the same continuously N times (predetermined number: for example, generally 3 to 10 times are desirable). Determine. This may be determined to be substantially the same for a predetermined time instead of the number of times (step S103). Whether or not the measured communication speed is substantially the same for a predetermined number of times or for a predetermined time (the variation is within a predetermined range) is determined by, for example, obtaining a standard deviation of the measured communication speed, and the value is within a predetermined range. It is determined by whether or not it is in If the measured communication speeds are not substantially the same, the measured communication speeds are not used and the process returns to the communication speed measurement process in step S101.

  If it is determined in step S103 that they are substantially the same, for example, an average value of the communication speeds during the predetermined number of times or a predetermined time is set as the accurately detected current communication speed (step S104).

  The communication speed detected by the data reception processing unit 23 of the elevator apparatus side communication device 2 is transmitted from the data transmission processing unit 22 via the low speed communication network 6 to the data transmission processing unit 73 of the monitoring center side communication apparatus 7. Sent to the unit 72. Alternatively, the communication speed detected by the data reception processing unit 73 of the monitoring center side communication device 7 is transmitted from the data transmission processing unit 72 via the low speed communication network 6 to the data reception processing unit 23 of the elevator apparatus side communication device 2. It is sent to the transmission processing unit 22. The data transmission processing unit 22 or 72 determines the above-described limit amount with respect to the data amount in the packet in accordance with the obtained communication speed in order to prevent the voice interruption, and the step of FIG. Shared packetization is performed in S3, S7, and the like.

  As a method for determining the limit amount from the communication speed, for example, the data transmission processing units 22 and 72 store a table indicating the relationship of the limit amount for each optimum communication speed obtained in advance in a built-in memory (both not shown). The limit amount is determined with reference to this.

  In step S104 of FIG. 5, the minimum communication speed during a predetermined number of times or a predetermined time may be set as the current communication speed, and in this case, the voice quality priority communication is performed.

  In addition, the data reception processing units 23 and 73 must transmit a voice packet that has been converted into digital data and packetized by the VoIP technology for the time from reception of the head code to reception of the tail code (communication speed in step S101 in FIG. 5). For example, when it is equal to or less than 80% of the VoIP transmission period, which is a transmission interval that must be transmitted, or when it occurs for a second predetermined number of times or a second predetermined time (step S103 in FIG. 5). Is determined that more data can be transmitted, and a transmission amount increase command is sent to the data transmission processing units 22 and 72. The data transmission processing units 22 and 72 increase the transmission amount of data other than voice. You may do it.

  On the other hand, in the data reception processing units 23 and 73, when the time from reception of the start code to reception of the end code exceeds the VoIP transmission cycle, or when this is the second predetermined number of times or the second predetermined time If it occurs for a period of time, it is determined that there is a possibility of voice interruption, a transmission amount reduction command is sent to the data transmission processing units 22 and 72, and the data transmission processing units 22 and 72 set a data transmission amount other than voice. You may make it reduce.

  This makes it possible to detect the communication speed instantly and accurately even in a low-speed communication path where the communication speed changes depending on the line condition, such as a telephone line or a wireless network, and transmit data other than voice data accordingly. By changing the amount, it is possible to perform efficient data communication by making the best use of a free communication data area without causing a voice interruption.

It is a figure which shows the structure of the communication system for elevator remote monitoring according to one embodiment of this invention. It is a flowchart for demonstrating the basic operation | movement of the data transmission process part of the elevator apparatus side communication apparatus of FIG. 1, and the data transmission process part of the monitoring center side communication apparatus. It is a flowchart for demonstrating the basic operation | movement of the data reception process part of the elevator apparatus side communication apparatus of FIG. 1, and the data reception process part of the monitoring center side communication apparatus. It is a figure for demonstrating the characteristic of this invention. It is a flowchart for demonstrating the operation | movement which detects the communication speed of the data reception process part of the elevator apparatus side communication apparatus of FIG. 1, and the data reception process part of the monitoring center side communication apparatus.

Explanation of symbols

  DESCRIPTION OF SYMBOLS 1 Elevator control apparatus, 2 Elevator apparatus side communication apparatus, 3,10 Camera, 4 Display, 5 Intercom, 6 Low speed communication network, 7 Monitoring center side communication apparatus, 8 Centralized monitoring apparatus, 9 Image processing display apparatus, 11 IP telephone, 22, 72 Data transmission processing unit, 23, 73 Data reception processing unit, E elevator apparatus, S monitoring center.

Claims (3)

A communication system for remote monitoring of elevators that performs communication by packetizing voice data and non-voice data of a call between the elevator apparatus and the monitoring center via a low-speed communication network between at least one elevator apparatus and the monitoring center. Because
If the communication device provided in the elevator device and the monitoring center and connected to be communicable with each other via the low-speed communication network preferentially transmits voice data, and there is data other than voice to be transmitted at the time of voice data transmission, a packet So that the amount of data in the data does not exceed the limit that does not cause voice interruption, data other than voice is added to the voice data and packetized ,
The communication speed is detected from the received data in the receiving communication apparatus and sent to the transmitting communication apparatus, and the transmitting communication apparatus changes the limit amount according to the communication speed detected on the receiving side.
An elevator remote monitoring communication system characterized by the above.   If each communication device preferentially transmits audio data and there is data other than audio to be transmitted at the time of audio data transmission, the amount of data in the packet is not limited to exceed the limit that does not cause audio interruption. A data transmission processing unit that adds data to voice data and packetizes and transmits the packet. When a packet containing voice data and data other than voice is received, the voice data and non-voice data are separated. And a data reception processing unit that performs error checking on data other than audio, performs data processing if normal, and requests retransmission if abnormal. Item 2. The elevator remote monitoring communication system according to Item 1.   The voice data includes digitized data of a voice signal generated by an interphone call between the elevator apparatus and the monitoring center, and data other than voice includes monitoring data for monitoring control and image data captured by a camera. The elevator remote monitoring communication system according to claim 1 or 2.

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