JP5481243B2 - Form issuing system - Google Patents

Description

  The present invention relates to a form issuing system for issuing different forms for each business type and product type.

  Conventionally, for multi-page forms made of carbonless paper, contracts are made by reducing the number of items input by the computer by copying the handwritten characters entered by the customer as they are for data not related to the computing function of the computer. There is known a form system that reduces the waiting time of a customer until a certificate is issued (see, for example, Patent Document 1).

JP-A-6-239060

  However, in the above-described form system, forms in a plurality of styles corresponding to business types and product types are prepared in advance and held as inventory. For example, the form is revised due to legal revisions or changes in terms and conditions. When the necessity arises, there is a problem that all the forms before revision cannot be used, and all the forms in stock may be wasted.

  The present invention has been made in view of the above circumstances, and provides a form system capable of preventing generation of useless forms.

In order to solve the above-described problem, the invention described in claim 1 is selected from a reception unit (for example, reception unit 2 in the embodiment) that performs reception processing of a customer who has visited the store, and a plurality of types of forms. A form issuing system comprising an issuing means for issuing a form (for example, issuing means 3 in the embodiment), and storing means for storing a plurality of basic form information related to printing of the plurality of types of forms (for example, implementation) comprising a storage unit 14) in the form, the issuing unit prints based on blank paper to form the basic information of the storage means, use two spelling or more of a form and a copy-prohibited areas and replication region control means for performing to that control issued one by one as a paper (e.g., control unit 19 in the embodiment), characterized in that it comprises a.

  According to a second aspect of the present invention, in the first aspect of the present invention, a plurality of pieces of customer information are stored in the storage unit in advance, and the reception unit is an authentication unit that performs an input operation of a customer ID (for example, implementation) Card reader 11) in the form, and customer information inquiry means (for example, customer information inquiry means 13 in the embodiment) for making an inquiry of the customer information based on the customer ID input from the authentication means, the issuing means Is characterized in that the customer information inquired by the customer information inquiry means is printed on the form and issued.

The invention described in claim 3 is the invention described in claim 2, wherein the accepting unit is a type selecting unit that can select at least a business type or a product type (for example, the touch panel display D and the type selection control unit in the embodiment). 12), the storage unit stores the basic form information in association with the business type or the product type, and the issuing unit stores the basic form information corresponding to the type selected by the type selection unit. Based on the above, printing on the blank paper is performed.

  The invention described in claim 4 is the invention described in claim 3, characterized in that the accepting means, the issuing means, the authenticating means, and the type selecting means are arranged adjacent to each other.

According to a fifth aspect of the invention, in the invention according to any one of the second to fourth aspects, a notification means for notifying that a form on which the customer information is printed (for example, notification in the embodiment) Means 20).

The invention described in claim 6 is the invention according to claim 5 , wherein the basic form information includes information on the number of sheets for each form, and the notifying means is issued based on the basic form information. The number of spelled sheets of one form to be notified is notified .

The invention described in claim 7 is the invention described in any one of claims 1 to 6, wherein the blank paper is carbonless paper, and at least a customer information entry column is provided in the copyable area. It is characterized by.

The invention described in claim 8 is the invention described in any one of claims 1 to 7, wherein the non-copyable area is formed by printing on a back surface of the blank paper .

  The invention described in claim 9 is the customer detection means for detecting that there is a person in the vicinity of at least one of the accepting means and the issuing means in the invention according to any one of claims 1 to 8. (For example, the customer detection means 4 in the embodiment), a form remaining detection means for detecting that the form issued by the issuing means remains (for example, the form remaining detection means 16 in the embodiment), and issued Warning means (for example, warning means 21 in the embodiment) for warning that the user has forgotten to take the form, and the control means uses the customer detecting means when the remaining form is detected by the remaining form detecting means. When no person is detected, it is determined that the form is forgotten to be taken, and a warning is issued by the warning means.

  The invention described in claim 10 is the invention described in claim 9, further comprising a recovery means (for example, the recovery means 17 in the embodiment) for recovering the form issued by the issuing means, wherein the control means When the remaining of the form is detected by the form remaining detecting means continuously for a predetermined time after the warning is started by the warning means, the issued form is collected by the collecting means.

  The invention described in claim 11 is the customer detection means for detecting a person in the vicinity of at least one of the accepting means and the issuing means in the invention according to any one of claims 1 to 8, A form residue detecting means for detecting that the form issued by the issuing means remains; and a collecting means for collecting the form issued by the issuing means, wherein the collecting means includes the form remaining detecting means. When the remaining form is detected and no person is detected by the customer detection means, the remaining form is collected.

  The invention described in claim 12 is characterized in that, in the invention described in claim 10 or 11, the collection means includes a cutting means (for example, the cutting means 18 in the embodiment) for cutting the collected form. To do.

  According to the first aspect of the invention, the basic form for printing the form stored in the storage means by the customer accepting by the accepting means and selecting a desired form from a plurality of types of forms. Based on the information, printing is performed on blank paper, and two or more sheets of a document having a copyable area and a non-copyable area are issued on demand. Of these forms, you can create a form that can be used as a store management application and the second form can be used as a customer's copy, and the form can be revised. Even if is implemented, since the inventory of the form before the revision does not occur, there is an effect that the waste of the form can be prevented while preventing the use of the form before the revision by mistake.

  According to the second aspect of the invention, in addition to the effect of the first aspect, when the customer inputs the customer ID, the form is printed with the customer information corresponding to the customer ID stored in the storage means. Is issued by the issuing means, so that it is possible to shorten the time required for filling in and to reduce the burden on the customer as compared with the case where the customer fills in all the customer information after the form is issued.

According to the invention described in claim 3, in addition to the effect of claim 2 , by selecting a business type or selecting a product type by the type selection unit, it is stored in the storage unit in association with these types. Since printing on blank paper is performed based on the basic form information and a form is issued, there is an effect that an appropriate form can be easily issued .

According to the fourth aspect of the invention, in addition to the effect of the third aspect , the reception unit, the issuance unit, the authentication unit, and the type selection unit are arranged adjacent to each other, so that the steps from the reception to the issuance of the form can be performed. Since it can be performed at substantially the same place, there is an effect that the burden on the customer can be reduced.

According to the invention described in claim 5, in addition to the effect of any one of claims 2 to 4, since the issue of the form on which the customer information is printed is notified by the notification means, the customer information is printed. This has the effect of suppressing the forgetting of the form and preventing the leakage of customer information .

According to the sixth aspect of the present invention, in addition to the effect of the fifth aspect, the number of spelled sheets issued by the issuing means is notified based on the information on the number of spelled sheets included in the basic form information. Therefore, there is an effect that it is possible to further prevent forgetting to take the form .

According to the invention described in claim 7, in addition to the effect of any one of claims 1 to 6, two sheets by filling in the customer information entry column printed on blank paper by using carbonless paper There is an effect that it is possible to facilitate the handling of the blank paper while enabling the copying after the first .

According to the invention described in claim 8, in addition to the effect of any one of claims 1 to 7 , the non-copyable area can be formed only by printing on the back surface of the blank paper. Compared to setting a non-copyable area in advance, the non-copyable area can be easily set according to the form of the form, and the non-copyable area even when the form is revised. There is an effect that the arrangement of can be freely changed .

  According to the ninth aspect of the present invention, in addition to the effect of any one of the first to eighth aspects, in the case where no person is detected by the customer detection means, there is no customer in the vicinity of the reception means and the issue means. Since there is no leftover, it is possible to notify the customer or the store clerk that the remaining of the form has occurred by performing warning control by the warning means when the remaining form is detected by the form remaining detecting means. There is an effect that can further prevent leakage.

  According to the tenth aspect of the invention, in addition to the effect of the ninth aspect, after the warning is started by the warning means, the form is recovered by the recovery means if the remaining form is not resolved even after a predetermined time has elapsed. Therefore, there is an effect that it is possible to prevent further leakage of customer information.

  According to the invention described in claim 11, in addition to the effect of any one of claims 1 to 8, when no person is detected by the customer detection means, the customer is located in the vicinity of either the reception means or the issue means. Therefore, there is an effect that further leakage of customer information can be prevented by collecting the form when the form remaining is detected by the form remaining detecting means.

  According to the invention described in claim 12, in addition to the effect of claim 10 or 11, the form collected by the collecting means is cut by the cutting means, so that the useless form can be disposed of safely and quickly. effective.

It is a block diagram showing a schematic structure of a form issue system in an embodiment of the present invention. It is a front view of the form issue system in the embodiment of the present invention.

  Next, a form issuing system according to an embodiment of the present invention will be described with reference to the drawings. The form issuance system of this embodiment is installed in a store of a financial institution such as a bank, performs reception processing based on operation input by a customer who visits the store, and by business type such as payment or transfer or product type such as investment trust or insurance It is a system that identifies appropriate forms from multiple types of classified forms and issues them on demand. As shown in FIGS. 1 and 2, the form issuing system 1 includes an accepting unit 2, an issuing unit 3, and a customer detecting unit 4. The accepting means 2 is placed on the issuing means 3 and arranged adjacent to each other.

  The receiving means 2 is a device that performs a receiving process such as printing and issuing a number tag etc. and transmitting the information of the receiving number to a terminal for a person in charge of the counter (not shown). Means 12, customer information inquiry means 13, touch panel display D, and speaker S are provided. The touch panel display D is a display such as a liquid crystal provided with a touch panel function, and the speaker S performs various audio outputs such as operation procedures, notifications, and warnings. The receiving means 2 is provided with a number tag issuing unit 6 (see FIG. 2) for issuing a number tag.

  The card reader 11 is a device that reads a customer ID assigned to each customer recorded on an IC chip or the like of a customer card distributed in advance to the customer, and outputs the read customer ID to the customer information inquiry means 13. Since the card reader 11 is provided in the accepting unit 2, as a result, the card reader 11 is also arranged adjacent to the issuing unit 3.

  The type selection control means 12 displays the business type, product type, etc. on the screen of the touch panel display D, and when a touch operation on the touch panel display D is detected, the business type or product type on the screen is determined from the contact position. The identification result of this business type or product type is output to the issuing means 3. Here, for example, different forms are set for each business type or product type in the financial institution described above, and when the business type or product type is determined, the form of the corresponding form is specified. The type selection control unit 12 and the touch panel display D constitute a type selection unit.

  The customer information inquiry means 13 inquires customer information stored in the storage means 14 of the issuing means 3 based on the customer ID. More specifically, the customer information associated with the customer ID read by the card reader 11 is specified from the plurality of customer information stored in advance in the storage means 14, and the specified customer information is issued. Output to 3. Here, the customer information described above includes personal information such as the customer's name, address, and telephone number.

  The issuing means 3 is an apparatus that prints and issues the form selected by the accepting means 2, and includes a storage means 14, a printer unit 15, a form remaining detection means 16, a collection means 17, a control means 19, a notification means 20, And the warning means 21 is provided, respectively. Further, a form exit 7 (see FIG. 2) for discharging the form is formed on the front side of the issuing means 3.

  The storage unit 14 is configured by a non-volatile storage medium such as a rewritable flash memory, and a plurality of basic form information is stored in advance in association with the business type and product type information described above. The basic form information is information used when printing a form (information relating to printing of the form), information on the number of sheets of paper constituting the form, frame lines to be printed on each paper constituting one form, It includes information relating to the contents of the print, the layout of the frame lines and the print portion, position information of non-copyable areas that are not desired to be copied, and the like. The form mentioned here always has a customer information entry field for the customer to enter customer information and the like. When the form is revised, the corresponding form basic information is updated by overwriting or the like.

  The printer unit 15 is a so-called laser printer that performs printing by attaching toner to a photosensitive member with a laser beam and transferring the image onto a paper surface by heat and pressure. Based on a control command from the control means 19, a paper tray (not shown) or the like is used in advance. Separately feed the blank paper of carbonless paper set in the paper one by one, perform printing based on the basic form information mentioned above, and take out the two or more printed sheets as a set of forms. Eject to 7. Further, the printer unit 15 can perform double-sided printing of carbonless paper, and forms a non-copyable area by partially painting the back surface of the carbonless paper with toner. It should be noted that all areas other than the non-copyable area are copyable areas.

  Here, the carbonless paper described above is used as a so-called medium paper having a microcapsule layer containing a colorless dye on the back surface while a developer is applied on the front surface, and a plurality of sheets are stacked. By writing on the surface of the first sheet with a ballpoint pen, etc., the microcapsule on the back surface of the first sheet is broken by the pen pressure, and the colorless dye flows out, causing a chemical reaction with the developer on the opposite surface of the second sheet, and instantly Color develops. Moreover, the blank paper mentioned above means the paper of the state in which nothing is printed on the front and back. In general, carbonless paper is used in combination with the upper paper that does not have a developer on the front surface, the above-mentioned middle paper, and the lower paper that does not have a microcapsule layer on the back side. Since this is possible, in the present embodiment, only a medium sheet is used as a set of two or more sheets described above.

  The form remaining detection means 16 detects that the form discharged from the printer unit 15 to the form takeout exit 7 remains in the form takeout exit 7 by, for example, an optical sensor, a CCD camera, or the like, and detects the detection result. Output to the control means 19. When an optical sensor is used for the form residue detection means 16, the residue can be detected by blocking the optical axis, whereas when a CCD camera is used, the residue is detected by comparison with image data when it does not remain. Can do.

  The collecting unit 17 is configured to reverse the conveyance direction of the mechanism that conveys the form discharged from the printer unit 15 to the form takeout port 7 based on the control command of the control unit 19, for example. to recover. The collecting unit 17 includes a cutting unit 18 that cuts the collected form, and the form collected by the cutting unit 18 is cut into pieces so that the contents printed on the form cannot be read.

The control means 19 specifies the basic form information corresponding to the business type or the product type selected by the accepting means 2 from the plurality of basic form information stored in the storage means 14, and according to the contents of this basic form information. A form printing control is performed by the printer unit 15.
The control unit 19 also includes information such as name, address, and telephone number included in the customer information inquired by the customer information inquiry unit 13 when printing on carbonless paper by the printer unit 15 to issue a form. Are printed in the name entry field, address entry field, telephone number entry field, etc. included in the customer information entry field.

  Further, the control unit 19 controls the notification unit 20 and the warning unit 21 to make a notification or warning to the customer. Specifically, when printing of one form is started by the printer unit 15, the notifying unit 20 is notified that one form is being issued, and the basic information on the form is being issued while the one form is being issued. Based on the above, the informing means 20 informs the number of spellings.

  Based on the detection result of the form remaining detection means 16, the control means 19, for example, keeps the remaining state of the form for a predetermined time set in advance even though one form is issued to the form takeout exit 7. If it is determined that the customer has forgotten to take the form, it is determined. Further, the control means 19 determines whether or not there is a person in the vicinity of at least one of the receiving means 2 and the issuing means 3 based on the detection result of the customer detecting means 4, and as a result of this determination, the receiving means 2 and If it is determined that there is no person in any vicinity of the issuing means 3, it is determined that forgetting to take out the form has occurred.

  When it is determined that the forgetting of the form has occurred based on the detection results of the form remaining detecting means 16 and the customer detecting means 4, the control means 19 causes the warning means 21 to start a forgetting to leave. When the remaining of the form is detected for a predetermined time after the warning is started by the warning unit 21, the collection unit 17 performs control to collect the one form remaining in the form takeout port 7, and further collects the form. The seven cutting means 18 are driven and controlled to cut and discard one collected form. Note that the warning by the warning means 21 is stopped when the form is collected by the collection means 17.

  The notification unit 20 performs display control of the touch panel display D and output control of the speaker S, thereby notifying that a form on which customer information is printed in advance is being issued. Further, the notifying means 20 notifies the number of spelled sheets of the form during the issuance of the form. As a specific example, characters such as “form issuance” and “3 sheets” are displayed on the touch panel display D, and voices such as “form issuance” and “3 sheets” are output from the speaker S.

  The warning unit 21 performs a display control of the touch panel display D and an output control of the speaker S, and performs a forgetting to take out the form when the control unit 19 determines that the forgetting to take out the form has occurred. As a specific example, a character “forgetting the form” is displayed on the touch panel display D, and a voice “forgetting the form” is output from the speaker S. In addition, although the case where alerting | reporting and warning were performed by both the display of the touchscreen display D and the audio | voice output of the speaker S was demonstrated, it is made to use only either one of the display of the touchscreen display D and the audio | voice output of the speaker S. Good.

  The customer detection means 4 is composed of, for example, a CCD camera or an infrared sensor, and detects a person in the vicinity of at least one of the reception means 2 and the issuing means 3 by image processing or the like. The detection result of the customer detection means 4 is input to the control means 19 of the issuing means 3 as described above, and is used for determination of forgetting to take a form.

The form issuing system 1 of this embodiment has the above-described configuration. Next, the operation of this form issuing system will be described.
First, a customer who has visited the store is guided to the reception means 2 by a store floor person or the like in order to receive the reception.

When the form issuing system 1 detects that there is a customer in the vicinity of the accepting means 2 or the issuing means 3 by the customer detecting means 4, the type selection control means 12 causes the business type or product on the screen of the touch panel display D of the accepting means 2. Display a message selection screen consisting of a list of types.
When one business type or one product type is selected via the touch panel in the list display of the item selection screen, the selection result is output to the issuing means 3. Then, a number tag on which the receipt number for each business type and product type is printed is issued from the number tag issuing unit 6, and the customer is prompted to receive the number tag by voice or screen display.

  Next, a message prompting insertion of the customer card into the card reader 11 is displayed on the touch panel display D, and voice is output from the speaker S. When the customer card is inserted into the card reader 11, the customer ID is read, and the customer information associated with the customer ID read by the card reader 11 from the customer information stored in the storage unit 14 is displayed as the customer information inquiry unit 13. The specified customer information is output to the issuing means 3. Here, the accepting means 2 cancels the input of the customer ID when a customer who does not have a customer card such as a new customer cancels the insertion of the customer card or when a predetermined time has elapsed after prompting the card insertion. It is determined that it has been done, and customer ID input cancellation information is output to the issuing means 3.

  On the other hand, the issuing unit 3 specifies predetermined form basic information from a plurality of form basic information stored in the storage unit 14 based on the selection result input from the receiving unit 2, and prints the form by the printer unit 15. To start. As soon as the issuance of the form is started, the notifying means 20 informs that the form is being issued and informs the spelling number of the form to be issued via the touch panel display D and the speaker S. In addition, when a plurality of forms are continuously issued, the number of sets of continuously issued forms is also notified.

  When the customer information specified based on the customer ID is input to the issuing means 3, the customer information is printed in the customer information entry column of each paper sheet when printing the paper sheets one by one. On the other hand, when the customer ID input cancel information is input, printing of the customer information is omitted and a form is issued.

  When the issuance of one form is completed and a plurality of sheets constituting one form are discharged to the form takeout port 7, based on the detection result of the form remaining detection means 16 and the detection result of the customer detection means 4. Then, it is determined whether the form has been forgotten, and if it is determined that the form has been forgotten, the warning means 21 warns the touch panel display D and speaker S that the form has been forgotten. .

  When the warning is started by the warning means 21 described above and the state in which the form remaining is detected by the form remaining detection means 16 continues for a predetermined time, the form discharged by the collection means 17 to the form takeout port 7 is collected, that is, issued by the issuing means 3. It is taken into the machine and cut by the cutting means 18. Here, the case where the collected form is cut has been described. However, for example, only the form issued in a state where the customer information is pre-printed in the customer information entry field may be cut.

  Here, normally, when a form consisting of a plurality of sheets is discharged to the form takeout exit 7, the customer takes out all the form forms from the form takeout exit 7 and moves them to a predetermined entry table or the like. The sheets are stacked in the order of the numbers described, and necessary information is additionally entered in the customer information entry field etc. in this state, and a call by the person in charge at the store is awaited.

  Therefore, according to the form issuance system 1 of the above-described embodiment, the customer accepts with the accepting means 2 and prints the form stored in the storage means 14 by selecting the form from a plurality of types of forms. Based on the basic information on the form, since printing is performed on blank paper and two or more forms having a copyable area and a non-copyable area are issued on-demand, Of the two or more spelled forms in which necessary information is entered in the copyable area, you can create a form that can be used as a store-side application form for the first sheet and a copy for customers. Further, even if the form is revised, the pre-revision form is not invented. Therefore, it is possible to prevent the use of the form while preventing the use of the form before the revision by mistake.

Further, when the customer inputs the customer ID via the card reader 11, the form is issued from the issuing means 3 with the customer information corresponding to the customer ID stored in the storage means 14 printed on the form. Therefore, compared with the case where the customer fills in all customer information after the form is issued, the time can be reduced and the burden on the customer can be reduced.
Further, by using carbonless paper as the blank paper, it is possible to facilitate the handling of the blank paper while enabling the second and subsequent copies by filling in the customer information entry column printed on the blank paper.

  In addition, since the non-copyable area can be formed simply by printing on the back side of the blank paper, it can be easily made according to the form of the form compared to the case where the non-copyable area is previously set on the blank paper. A non-copyable area can be set, and even if the form is revised, the arrangement of the non-copyable area can be freely changed.

  Further, by selecting a business type or selecting a product type via the touch panel display D, it is possible to create a blank sheet based on the basic form information stored in the storage unit 14 in association with the information on the business type and the product type. Since printing is performed and a form is issued, it is possible to easily issue an appropriate form.

Further, since the receiving means 2, the issuing means 3, the card reader 11, and the touch panel display D are arranged adjacent to each other, the process from reception to issuance of forms can be performed at substantially the same place, so that the burden on the customer is reduced. Can be achieved.
And since issue of the form on which customer information was printed is notified by reporting means 20, it is possible to prevent forgetting to take a form on which customer information is printed and to prevent leakage of customer information.

  Further, since the number of spelled sheets issued by the issuing means 3 is notified based on the information on the number of spelled sheets of one form to be issued, it is possible to further prevent forgetting to take the form.

  Further, when no person is detected by the customer detection means 4, there is no customer in the vicinity of either the reception means 2 or the issuing means 3, and therefore when the form remaining detection means 16 detects the remaining form. Warning control by the warning means 21 can be performed to notify a customer, a store clerk, or the like that a form remains, so that further leakage of customer information can be prevented.

Then, after the warning by the warning means 21 is started, if the remaining form is not resolved even after a predetermined time has elapsed, the form is collected, so that further leakage of customer information can be prevented.
Furthermore, since the form collected by the collection unit 17 is cut by the cutting unit 18, useless forms can be disposed of safely and quickly.

In the above-described embodiment, a case where customer information is printed on a form and then issued is described. However, it may be possible to select whether or not to print customer information.
Further, in the form issuing system 1 of the above-described embodiment, a case has been described in which the form collected by the collecting unit 17 is discarded by the cutting unit 18 when forgetting to take out the form. When printing is not performed, it may be set not to collect and cut, or to collect only.

Moreover, although the case where the customer ID recorded on the customer card is read by the card reader 11 has been described, a device for reading the bankbook may be provided to read the customer ID recorded on the bankbook. Further, although the case where the card reader 11 is provided in the receiving means 2 has been described, the card reader 11 is provided separately from the receiving means 2, and the card reader 11 is arranged in the vicinity of the receiving means 2 and the issuing means 3. Also good.
Further, the case where the receiving unit 2 is arranged on the issuing unit 3 has been described, but the arrangement of the receiving unit 2 is not limited to the issuing unit 3 as long as it is adjacent to the issuing unit 3. Furthermore, although the case where the receiving means 2 and the issuing means 3 are formed separately has been described, the receiving means 2 and the issuing means 3 may be formed adjacently by being integrally formed.

  Further, in the above-described embodiment, the case where the customer performs an operation input such as selection of the type via the touch panel display D is described, but the present invention is not limited to the operation input via the touch panel, but other user interfaces such as a keyboard. You may make it input operation using.

  In the above-described embodiment, the case where customer information associated with the customer ID is stored in the storage unit 14 of the issuing unit 3 has been described. However, a customer information storage unit (not shown) is provided on the reception unit 2 side, and this customer Customer information may be stored in the information storage means. Further, the storage means 14 and the customer information storage means are not limited to the inside of the issuing means 3 and the inside of the receiving means 2, for example, in a management server (not shown) in the store or in an online customer database of a financial institution to which the store belongs. It is good also as a structure provided in etc. In addition, in the above-described embodiment, it has been described that a plurality of basic form information is stored in advance in association with business type and product type information in the storage unit 14 of the issuing unit 3, but this is not a limitation. For example, it may be configured to be provided in a management server (not shown) in the store or in an online form database of a financial institution to which the store belongs. In the above-described embodiment, the case where the customer ID is input after the form type is selected has been described. However, the customer ID input operation may be performed first.

2 Accepting means 3 Issuing means 4 Customer detecting means 11 Card reader (authentication means)
12 Type selection control means (type selection means)
13 Customer Information Reference Unit 14 Storage Unit 16 Form Residual Detection Unit 17 Collection Unit 18 Cutting Unit 19 Control Unit 20 Notification Unit 21 Warning Unit D Touch Panel Display (Type Selection Unit)

Claims (12)

A reception means for receiving customer visits;
A form issuing system comprising an issuing means for issuing a form selected from a plurality of types of forms,
Storage means for storing a plurality of basic form information related to printing of the plurality of types of forms,
The issuing means includes:
The blank sheet is printed on the basis of the form the basic information of the storage means, replication region and two spelling or more control means for to that control issued one by one as the paper of the form and a copy-prohibited areas A form issuing system characterized by comprising: The storage means stores a plurality of customer information in advance,
The accepting means includes an authenticating means for inputting a customer ID;
Customer information inquiry means for making an inquiry of the customer information based on the customer ID input from the authentication means,
The form issuing system according to claim 1, wherein the issuing means prints and issues the customer information inquired by the customer information inquiring means on the form. The reception unit includes a type selection unit capable of selecting at least a business type or a product type,
The storage means stores the basic form information in association with the business type or product type,
The form issuing system according to claim 2, wherein the issuing means performs printing on the blank paper based on the basic form information corresponding to the type selected by the type selecting means . The form issuing system according to claim 3, wherein the accepting unit, the issuing unit, the authenticating unit, and the type selecting unit are arranged adjacent to each other . The form issuing system according to any one of claims 2 to 4, further comprising notifying means for notifying that a form on which the customer information is printed has been issued. The form basic information includes information on the number of sheets for each form,
6. The form issuing system according to claim 5, wherein the notifying means notifies the number of spelled sheets of one issued form based on the basic form information . The blank paper is carbonless paper,
The form issuing system according to any one of claims 1 to 6, wherein at least a customer information entry field is provided in the copyable area. The copying impossible region, form issuing system according to any one of claims 1 to 7, characterized in that it is formed by printing on the back surface of the blank sheet. Customer detection means for detecting the presence of a person in the vicinity of at least one of the accepting means and the issuing means;
A form remaining detection means for detecting that a form issued by the issuing means remains;
With warning means to warn of forgetting to take out issued forms,
The control means includes
When the remaining of the form is detected by the form remaining detecting means, if no person is detected by the customer detecting means, it is determined that the form is forgotten to be taken, and a warning is given by the warning means. The form issuing system according to any one of claims 1 to 8, wherein the form issuing system is characterized. Comprising a collecting means for collecting the form issued by the issuing means;
The control means includes
10. The issued form is collected by the collecting means when the remaining form is detected by the form remaining detecting means continuously for a predetermined time after the warning is started by the warning means. Form issuing system. Customer detecting means for detecting a person in the vicinity of at least one of the accepting means and the issuing means;
A form remaining detection means for detecting that a form issued by the issuing means remains;
Collecting means for collecting the form issued by the issuing means,
The recovery means includes
9. The remaining form is collected when the remaining form is detected by the form remaining detecting means and no person is detected by the customer detecting means. The form issuing system described in 1.   The form issuing system according to claim 10 or 11, wherein the collecting means includes a cutting means for cutting the collected form.

Images