JP5296301B2 - Reservation system - Google Patents

Description

  The present invention relates to a system for replenishing a product from a product provider in a reservation system in which a sales agent sells a product to be reserved to a user.

Currently, reservation sales of accommodation at accommodation facilities such as inns and hotels (hereinafter referred to as “accommodation facilities”) are directly contacted by users (hereinafter referred to as “users”) who wish to stay at the accommodation facility as the product provider In many cases, the accommodation facility asks a sales agent such as a travel agent (hereinafter referred to as “agent”) to act as a reservation agent. The agency accepts a reservation request from the user for a reservation target product (here, accommodation) assigned from the accommodation facility.
Conventionally, the following method has been adopted for the allocation of products from accommodation facilities to agents.

(Conventional example 1)
A product (accommodation) to be reserved is allocated based on the past sales performance and credit level of each agency.
In this method, typically, once all assigned products are sold, the agency cannot sell any more products. As a result, the agency misses the opportunity to increase sales.
On the other hand, if the merchandise remains unsold at the agency, it is returned to the accommodation facility. In this case, it is necessary for the accommodation facility to sell it by itself, or to ask another agency for a new one. However, since returns occur near the date of stay, it is difficult to sell the accommodation facility itself or transfer it to another agency. As a result, there is a tendency for inventory (vacant rooms) to remain.

(Conventional example 2)
On the other hand, as a method of selling products efficiently, there is a method of assigning products to each agency in duplicate. FIG. 1 shows a system configuration example of a reservation system in which an agent accepts reservations from users via the Internet using this method.
In FIG. 1, the accommodation facility A (100 rooms), the accommodation facility B (50 rooms), and the accommodation facility C (30 rooms) have 70 rooms, 40 rooms for which sales agents are requested to sell, Assume that there are 20 rooms. Accommodations (products) in these rooms are assigned to the agents X and Y in duplicate.

The agency X and the agency Y each sell a product. For example, a handling product database 122 is prepared in the agency server 120 of the agency, and information such as product information (room information, etc.) and reservation status (vacant / reserved) is stored.
Then, the information stored in the handling product database 122 is displayed on a reservation website or the like. The user browses the website from the browser of the user terminal 130 through the Internet 140 and requests a reservation for a product (night stay). In parallel with Internet sales, reservations by telephone, FAX, visits, etc. can be accepted.

Upon receiving a product reservation request from the user terminal 130, the person in charge at the agency inquires of the accommodation facility that is the product provider whether the product can be reserved (is still available). This is because the products are entrusted to each agency and the latest reservation status is centrally managed by the accommodation facility. Inquiries are usually made by means such as telephone or FAX, which can be contacted as soon as possible.
When the response that the reservation is possible is received from the accommodation facility, the user's reservation request is accepted, and the user is notified of this by e-mail or the like, for example. At the same time, the accommodation and agency record that the product has been sold. In the agency, the information is recorded in the handling product database 122 of the agency server 120.
On the other hand, when a response indicating that the reservation is impossible is received, the fact is notified to the user. Here, it is possible to find a product close to the user's wish and introduce it to the user by the opportunity of the person in charge at the agency or the accommodation facility.
The reservation acceptance process 124 is a program that performs processing such as reception of a reservation request from a user, transmission of a reservation completion notification or reservation impossible notification to the user, and update of the handling product database 122.

According to the method of the prior art 2, by entrusting each agent with a reservation target product redundantly, sales opportunities increase, and the product can be sold efficiently.
However, since the agency needs to confirm with the accommodation facility by telephone or FAX after receiving a reservation request from the user, the possibility of overlapping reservations with other agencies remains. In addition, the user waits until confirmation is obtained. In addition, it is difficult for an accommodation facility to determine the ratio between the agency sales and the self-sales to be efficient.

  An object of the present invention is to provide a system in which an agent can replenish a product from a product provider (accommodation facility) in a reservation system in which an agent sells a product to be reserved (accommodation) to a user, and solves the above-mentioned problems It is.

In order to solve the above-described problem , the present invention provides a reservation system for replenishing a product that is a reservation target reduced by sales in a distributor server from a provider terminal of a product provider, and the agent server includes: Handling product storage means for storing product information received from the provider terminal and update processing for reducing the number of reserved products corresponding to one reservation request received from the user terminal are executed for the handling product storage means. Each time the update processing is executed by the reservation receiving means, and for requesting the provider terminal to replenish the product corresponding to the reserved product by the number of reductions obtained from the update processing. Product request means for sending a product replenishment request, and a product that stores information on the received product in the handling product storage means upon receipt of a product availability notification from the provider terminal Storage means, and when the provider terminal receives the replenishment request from the agency server, the provider terminal can provide the product with reference to the product storage means. When there is a product, the product can be provided to the agency server, and when there is no product that can be provided , the product is provided with a remaining product confirmation unit that sends a provision impossible notification to the agency server. It is a room of an accommodation facility, and the replenishment request includes information on the reserved product sold by the agency server, and the remaining product confirmation unit stores the information on the reserved product and the product storage unit. This is a reservation system characterized in that a product that is determined to be a product that is similar to a predetermined condition is compared with the information on the product that is being sold, and the product can be provided .
Further, the present invention is a reservation system for replenishing a product which is a reservation target reduced by sales in an agent server from a provider terminal of a product provider, wherein the provider terminal stores information on the product. The reservation product that is transmitted from the agency server each time an update process for reducing the reservation product corresponding to one reservation request received from the user terminal is executed by the agency server. When a replenishment request for a product for requesting the replenishment of the corresponding product by the number of reductions obtained from the update process is received, if there is a product that can be provided with reference to the product storage means, a notification that the product can be provided was sent to the agency server, and a remaining goods check means for transmitting provides disabled notification to the agency server when there is no item that can be provided, the commodity is a room accommodation, The replenishment request includes information on the reserved product sold at the agency server, and the remaining product confirmation means includes information on the reserved product, information on the product stored in the product storage means, The reservation system is characterized in that a product that is judged to be a product that is similar to a predetermined condition is made a product that can be provided .

The replenishment request includes information on the reserved product sold at the agency server, and the remaining product confirmation means includes information on the reserved product and information on the product stored in the product storage means. And a product that is determined to be a product that is similar according to a predetermined condition may be a product that can be provided.
The product storage means further stores a product provisionable period, and the remaining product confirmation means refers to the product storage means to make a product that can provide a product within the provisionable period. This may be a feature.
The period in which the product can be provided may be a supplement end date when the accommodation date of the accommodation facility is not close.

Also, the present invention is a product which is a reserved target was reduced by sales in agency server, a reservation method of replenishing the provider terminal of product provider, the agency server, receives from the provider terminal A reservation accepting step for storing the information on the merchandise stored in the handling merchandise storage means, and executing an update process for reducing the reserved merchandise corresponding to one reservation request received from the user terminal with respect to the handling merchandise storage means; Each time the update process is executed in the reservation receiving step, a replenishment request for a product for requesting replenishment of a product corresponding to the reserved product by the number of reductions obtained from the update process is sent to the provider terminal. A product requesting step, and a product securing step of storing information on the received product in the handling product storage means upon receipt of a product availability notification from the provider terminal The provider terminal stores product information in a product storage means, and when receiving the replenishment request from the agency server, there is a product that can be provided with reference to the product storage means when to send a can provide notification of the quotient goods to the agency server, with the remaining items confirmation step of transmitting the offer disabled notification to the agency server when there is no capable of providing products, the product of the building room And the replenishment request includes information on the reserved product sold at the agency server, and the information on the reserved product and the product stored in the product storage means in the remaining product confirmation step. This is a reservation method characterized in that a product that is determined to be a product that is similar to a predetermined condition is made a product that can be provided .
Further, the present invention is a reservation method for replenishing a product to be reserved, which has been reduced due to sales in an agency server, from a provider terminal of a product provider, wherein the provider terminal stores product information in a product storage Stored in the means and transmitted from the agency server each time an update process for reducing the reserved goods corresponding to one reservation request received from the user terminal is executed by the agency server. When a replenishment request for a product for requesting the replenishment of the corresponding product by the number of reductions obtained from the update process is received, if there is a product that can be provided with reference to the product storage means, a notification that the product can be provided was sent to the agency server, with the remaining items confirmation step of transmitting the offer disabled notification to the agency server when there is no capable of providing commodity, the commodity is a room accommodation, before The replenishment request includes information on the reserved product sold at the agency server, and the remaining product confirmation unit includes the information on the reserved product and the information on the product stored in the product storage unit. The reservation method is characterized in that, in comparison, a product that is determined to be a product that resembles a predetermined condition is a product that can be provided .

The program for functioning each means of the reservation system of Claim 1 or 2 to the said agency server or the terminal of the said goods provider.

In the reservation system of the present invention, when a reservation target product assigned by a product provider is sold at an agent, the product provider is requested to replenish the product.
Therefore, the unsold sales of the agency are very small. Here, if the replenishment is stopped when the staying day approaches, the effect is even greater.
Furthermore, by supplementing products that are equivalent to the products that have been sold, the sales opportunities for the best-selling products of the agency are increased. In addition, since the lineup of agents is maintained, the range of user product selection is not narrowed.
Furthermore, since the agent knows its own inventory, it can be sold without confirming the reservation status with the product provider. That is, the user is not kept waiting.
On the other hand, the merchandise provider can also sell the agent while leaving a large amount to sell on hand. Moreover, products can be allocated to many agencies. Further, it is possible to concentrate products on agents having a large sales ability without assigning many products to each agent first. Accordingly, the product can be sold efficiently.
The reservation system of the present invention is particularly effective for accommodation in accommodation facilities and agent reservation sales such as tickets.

Hereinafter, an example of an embodiment of the reservation system of the present invention will be described with reference to the drawings.
Here, an example in which the product provider is an accommodation facility and the reservation target product is accommodation will be described.

<1. System configuration>
FIG. 2 is a diagram illustrating a system configuration example of the reservation system according to the present embodiment.
The accommodation facility terminal 210 is a terminal such as a personal computer installed in the accommodation facility and used by a person in charge. The agency server 220 is an agency server. The user terminal 230 is a terminal such as a personal computer or a mobile phone used by the user. The accommodation facility terminal 210 and the agency server 220, the user terminal 230 and the agency server 220 exchange information in the reservation system of the present embodiment through a network such as the Internet 240.

In the present embodiment, the accommodation facility manages the inventory (reservation status) of its own product, and replenishes the agent with the product in response to a request from the agent. You can also sell your own products.
In the accommodation facility terminal 210, the product information database 212 is a database that stores information about each room of the accommodation facility (information belonging to the room such as the number of people accommodated and the charge). Registration of information in the product information database 212 is performed in advance by a person in charge of the accommodation facility, for example, and is changed as necessary.
FIG. 3A is a diagram showing an example of items in the product information database 212. The “room number” is a number unique to the room (actual room number or the like). Note that this is not limited to a number, and may be a room name such as “crane space” as long as it is unique to the room. “Type” is a room type, and is, for example, a suite or a standard (other than a suite). “Area” is the area of the room. “Capacity” is the capacity of the room. The “inner bath” and “open-air bath” are information about the bath (whether or not there is an indoor bath and an open-air bath in the accommodation facility).
“Toilet” is the presence or absence of a toilet in the room. “Room type” is a Japanese-style room, a Western-style room or the like. “Meals” is information about meals (such as setting up a room, setting up a restaurant, no meals, etc.). “Fee” is an accommodation charge.
Note that the items from the “type” to the “fee” described above are examples, and may be freely determined as necessary. In addition, for items that differ depending on the day of the week, busy season, or quiet season, such as a fee, it may be possible to register that fact.

The product database 214 is a database that stores the reservation status of products (accommodation).
FIG. 3B is a diagram showing an example of items in the product database 214. Here, the minimum necessary items are shown. Other items may be added as necessary.
“Date” is the date of accommodation. “Room number” is a room number in the product information database 212. “Distribution form” is the distribution form of the product, whether it is a product assigned to the agency, or a product that can be replenished to the agency and sold by the accommodation facility itself (hereinafter referred to as “free distribution product”), etc. Is remembered. “Reservation status” is different from vacant and reserved. In this embodiment, since the latest reservation status is stored in the product database 214 of each accommodation facility, the agency that has introduced the reservation system of this embodiment, the agency that has not introduced the reservation system, and the accommodation facility itself There is no risk of pre-sales overlapping each other.
In the present embodiment, the room is specified using the room number, but the room may be specified using information unique to the room other than the room number. Also, the room number of the reservation person may not be specified at the reservation stage. In this case, for example, both the agency and the accommodation facility set the number of vacancies for each type of room, and accept reservations within that range. Then, when the user actually checks in the accommodation facility, the accommodation facility manager allocates a room to the user.

On the other hand, the agency sells the product assigned from the accommodation facility to the user, and requests the accommodation facility to replenish the product when the product decreases due to the sale.
Returning to FIG. 2, the handling product database 222 of the agency server 220 is a database that stores information on assigned products.
FIG. 4 is a diagram illustrating an example of items in the handling product database 222. The “accommodation facility information” is information on an accommodation facility that is a product provider (for example, an ID or name that uniquely identifies the accommodation facility, and a link to a web page in which details of the accommodation facility are posted). “Date” to “Charge” are the same as the items in the product database 214 of the accommodation facility terminal 210 and store the contents transmitted from the accommodation facility terminal 210. “Reservation status” is the reservation status (free or reserved) of the product.
In this embodiment, the “room number” is provided in the item of the handling product database 222 possessed by the agency, but it is not always necessary. In that case, for example, the number of vacancies is set for each type of room in the handling product database 222, and the number of vacancies is reduced each time a reservation is made. Room numbers are managed by the accommodation facility.
The agency server 220 prepares a web page for reservation, reads products whose reservation status is “vacant” from the handling product database 222, and publishes them in an easy-to-read manner such as a list. The user accesses the web page from the user terminal 230 and makes a reservation request.

The reservation reception process 224 is a program that performs each process of reservation when a reservation request is received from the user terminal 230. The product request process 226 is a program for transmitting a product replenishment request to the accommodation facility terminal 210. The merchandise securing process 228 is a process for storing information on merchandise supplemented from the accommodation facility terminal 210 in the handled merchandise database 222.
Each of these processes will be described in detail later.

<2. Initial product allocation>
In order to entrust a product to be reserved to an agency, it is first necessary to determine an initial value of the distribution form of each product in the product database 214 and assign the first product to each agency (hereinafter referred to as “initial allocation”). There is. The accommodation facility side determines the number of allocations to each agency and the allocated products, as in the past. Therefore, it can be determined based on the past sales performance of the agency.
An example of the initial value of the distribution form of the product database 214 is shown in FIG. This is a product for April 1 of accommodation facility A. The “distribution form” in the rightmost column of each product corresponds to the distribution form of the product database 214. That is, the products with room numbers 101, 102, and 901 (the stay on April 1) are initially assigned to the agency X, and the products with room numbers 201, 202, 203, 204, 1001, and 1002 are initially assigned to the agent Y. To do. In addition, other products are free circulation products. Free-circulation products are products that can be sold by the accommodation facility itself or supplemented to each agency.
The products initially assigned as described above are stored in the handling product database 222 of the agency server 220 of each agency.

As an example of transmitting the information of the initially assigned product from the accommodation facility terminal 210 to the agency server 220, the following method is used in the present embodiment.
A dedicated web page is prepared in which the accommodation facility can access the agency server 220 with an ID, a password, etc., and input product information. The person in charge of the accommodation facility accesses the page from the browser 216 of the accommodation facility terminal 210 and inputs product information. The agency server 220 automatically stores the input product information in the handling product database 222.
Note that the product information may be transmitted to the agency server 220 by other methods (for example, e-mail or the like).

<2. Overall flow of reservation system>
FIG. 8 shows the exchange of information among the user terminal 230, the agency server 220, and the accommodation facility terminal 210 in the processing of the entire reservation system of the present embodiment (reservation acceptance processing 224, product request processing 226, and product securing processing 228). It is the flowchart shown.
As a premise, there are five rooms assigned to the agency from the accommodation facility.

When the user makes a reservation request (reservation of one of the five rooms in FIG. 8), the agency server 220 receives the reservation request from the user terminal 230 (S810) and accepts the reservation (S820). As a result, the remaining products in the handling product database 222 are four rooms. Then, a reservation completion notification is transmitted to the user terminal (S830). These processes are performed in the reservation acceptance process 224, which will be described in detail later.
Next, the agency server 220 transmits a request (hereinafter referred to as “product request”) indicating that the product is to be replenished to the accommodation facility terminal 210 (S840). This process is performed in the merchandise request process 226, which will be described in detail later.

When the accommodation facility terminal 210 receives the product request, the accommodation facility confirms whether there is a product that can be provided in the product database 214 (S850). If there is a product that can be provided, the agent server 220 is notified to that effect (S860). In the present embodiment, the information on the product to be provided is the content of the provisionable notification. Note that the remaining product confirmation and the notification of availability will be described in detail later.
The agency server 220 that has received the provision available notification secures the provided product (S870). That is, the product information is stored in the handling product database 222. As a result, the merchandise of this agency becomes five rooms again. These processes are performed in the product securing process 228, which will be described in detail later.

On the other hand, FIG. 9 shows a flowchart when there is no product that can be provided in the accommodation facility.
From the reservation request (S910) to the product request (S940) is the same as the reservation request (S810) to the product request (S840) in FIG.
If there is no product that can be provided as a result of the remaining product confirmation (S950) at the accommodation facility, a provision impossible notification is transmitted to the agency server 220 (S960). The provision impossible notification will be described in detail later.
In this case, the agency cannot secure the merchandise and the remaining merchandise remains four rooms.

  As described above, the series of processing of the reservation system of the present embodiment includes the reservation reception processing 224, the product request processing 226, and the product securing processing 228 of the agency terminal 220, and the remaining product confirmation and provision in the accommodation facility. It consists of a possible notification (or a notification that it cannot be provided). Hereinafter, each process will be described in detail.

<3. Reservation acceptance processing>
FIG. 10 is a flowchart showing the flow of the reservation acceptance process 224.
The products in the handling product database 222 are posted on the reservation website of the agency server 220. When a user requests an agent to make a reservation by, for example, clicking on a product to be reserved from a list displayed on the browser of the user terminal 230, the reservation request is transmitted to the agent server 220.
When the agency server 220 receives a reservation request from the user terminal 230 (S1010), the agency server 220 decreases the number of products requested for reservation (S1020). Specifically, the reservation status of the corresponding product in the handling product database 222 is updated to “reserved”.
Then, a reservation completion notification is transmitted to the user terminal by a method such as display on the browser of the user terminal 230 or transmission of an e-mail (S1030).
When the reservation acceptance process 224 ends, a product request is automatically made to the accommodation facility by the product request process 226.

<4. Product request processing>
FIG. 11 is a flowchart showing the flow of the product request process 226 and the product securing process 228.
First, a product request is transmitted to the accommodation facility terminal 210 (S1110). Here, the product request is transmitted by e-mail, but may be transmitted by other methods (for example, display on the dedicated page described above).
In the present embodiment, information (date and room number, etc.) of the product sold in the reservation reception process 224 is transmitted as product request information. Then, since it is known which products are sold at the accommodation facility, the reservation status of the products in the product database 214 can be updated to “reserved”, and the reservation status of the product database 214 can be kept up-to-date. In addition, it is possible to determine a product to be replenished (for example, a product close to the sold product).

In the present embodiment, the remaining product confirmation at the accommodation facility is performed as follows. That is, when a product request is received, the person in charge of the accommodation facility searches the product database 214 of the accommodation facility terminal 210 to search for a free circulation product that is overnight accommodation and is still available, and provides it to the agency. Decide on a product. Thereby, it is possible to flexibly cope with replenishment when the number of free circulation products is small or when the accommodation day is near. It is also possible to search for and replenish products similar to the products sold at the agency (products similar in room size, price, service / equipment content, etc.).
When the product to be provided is determined, notification of availability is provided to the agent server 220, and the distribution form of the product in the product database 214 is updated to “assignment to the agent X”. On the other hand, if the product cannot be provided, a notification indicating that the product cannot be provided is performed.
In the present embodiment, it is assumed that the provision possible notification is performed by the same method as the above-described initial allocation. That is, the person in charge of the accommodation facility accesses the dedicated page prepared in the agency server 220 from the accommodation facility terminal 210 and inputs information on the product to be supplemented. Note that the provisionable notification may be transmitted to the agency server 220 by other methods (for example, e-mail or the like). The notification that the provision is impossible may be registered on a dedicated page, or may be notified by a method such as sending an e-mail to the person in charge of the agency.

<5. Product securing process>
In the agency server 220, when the response received from the accommodation facility terminal 210 (S1120) is a provisionable notification (Yes in S1130), the provided product is secured (S1140). Specifically, as in the initial allocation, the information on the product input from the dedicated page by the person in charge of the accommodation facility is automatically stored in the handled product database 222.
On the other hand, if it is a provision impossible notification (No in S1130), the process ends without doing anything.

<6. Application Examples>
As described above, in the present embodiment, the remaining product confirmation in the accommodation facility, the determination as to whether or not it can be provided, and which product is provided are searched by the person in charge of the accommodation facility in the product database 214 of the accommodation facility terminal 210. And decide.
Thereby, based on the experience of the person in charge, etc., it is possible to flexibly cope with replenishment when the number of free circulation products is small or when the accommodation day is near. It is also possible to search for and replenish products similar to those sold at the agency.
On the other hand, by automatically replenishing products from the product database 214, reliable replenishment in real time becomes possible. Here, as an application example of this embodiment, when an application is prepared in the accommodation facility terminal 210 and a product request is received from the agency server 220, the remaining product in the product database 214 can be automatically confirmed and provided. By transmitting a notification or a provision impossible notification to the agency server 220, the above-mentioned remaining product confirmation process is performed.

FIG. 12 is a flowchart showing a flow of remaining product confirmation processing in the accommodation facility terminal 210.
First, a merchandise request is transmitted from the agency server 220 to the accommodation facility terminal 210. Here, as in the above-described embodiment, a product request including information on a product sold at an agent is transmitted by e-mail. However, in this embodiment, it is necessary to be able to automatically determine that the remaining product confirmation process is a product request and the content of the product request. For this reason, for example, an electronic mail generated according to a predetermined format is transmitted from a predetermined mail address.
When the accommodation facility terminal 210 receives the product request from the agency server 220 (S1210), the accommodation facility terminal 210 updates the product database 214 and sets the reservation status of the product sold at the agency to “reserved”.
Next, the product database 214 is searched to check whether or not a product that can be provided remains (S1220). If there is a product that can be provided (Yes in S1220), the product database 214 is searched for the product. The distribution form is set to “allocated to XX agency (assigned agency)” (S1230), and a provision available notification is transmitted to agency server 220 (S1240). On the other hand, if there is no product that can be provided (No in S1220), a provision impossible notification is transmitted to the agency server 220 (S1250).

Here, it is good to be able to replenish goods close to the goods sold at the agency. As described above, since the product request from the agency server 220 includes information on the sold product, it is automatically determined based on that information whether the product is a close product.
For example, in the example of products for April 1 of the accommodation facility A shown in FIG. 5 described above, the products (rooms) with room numbers 101, 102, and 901 are initially assigned to the agent X, and the room numbers 201 and 202 are assigned. , 203, 204, 1001, 1002 are initially allocated to the agency Y. The initially assigned product is stored in the handling product database 222 of the agency server 220 of each agency.

FIGS. 6A to 6E show changes in the products handled by sales / replenishment of the agent X, and FIGS. 7A to 7C show changes in the products handled by sales / replenishment of the agent Y. It is the table | surface which showed the mode of.
FIG. 6A shows three rooms initially assigned to the agency X. Thereafter, it is assumed that the products having the room numbers 101 and 901 are sold, and the stock in the handling product database becomes one room of the room number 102 as shown in FIG.
Then, the merchandise request is transmitted from the agency server 220 of the agency X to the accommodation facility terminal 210. In the remaining product confirmation process of the accommodation facility terminal 210, the product database 214 is searched to confirm whether or not the product of the accommodation facility A (a free free distribution product) remains. At this time, the product close to the sold product Search for. For example, referring to the product database 214, it is determined that a room having the same type, size, price, etc. as the room sold on the same day is a close product. The items that are determined to be close products may be freely determined by the system as necessary.

As a result of the remaining product confirmation, among the products shown in FIG. 5, products that can provide room number 103 for room number 101 and products with room number 902 for room number 901 It is determined that the provision possible notification is transmitted to the agency server. At the same time, the reservation status of the product database of the product sold at the agent X is set to “reserved”, and the distribution form of the product database of the supplemented product is set to “allocated to the agent X”.
On the other hand, the agency server 220 performs a product securing process and updates the handling product database 222. The products handled are as shown in FIG.
Similarly, when room numbers 103 and 902 are further sold at agent X (FIG. 6D), room numbers 104 and 1101 in FIG. 5 are replenished (FIG. 6E).

  After that, when the agency Y sells the products with the room numbers 201 and 1001 from the initially assigned six rooms (FIG. 7A), a product request is transmitted from the agency server 220 of the agency Y to the accommodation facility terminal 210. Even so, in the accommodation facility A, there is no product that is close to the product sold at the agency Y. For this reason, a provision impossible notification is transmitted from the accommodation facility terminal 210, and the products handled by the agent Y are not replenished (FIG. 7B). Further, even if the room numbers 203 and 1002 are sold and a product request is transmitted to the accommodation facility terminal 210, the remaining product of the product handled by the agent Y is not replenished as shown in FIG.

Furthermore, it is preferable not to provide the agency with products that are close to the staying date. For example, by providing an item for replenishment end date in the product database 214, the period in which the product can be provided is determined in advance. Then, among the products that can be replenished in the product database 214, only the products within the provisionable period are replenished to the agency server 220.
In this way, the return of goods from the agent can be reduced by not replenishing the agent with the product immediately before the accommodation date.
Although the present embodiment has been described with reference to an example of reservation for accommodation, for example, the present embodiment can also be applied to ticket reservation, facility reservation such as a golf course, product purchase reservation, and the like. In that case, the agent, at each ticket reservation, golf course reservation, product purchase reservation, etc., the facility where the product is stored (ticket seller, golf course, wholesaler or product manufacturing company) Request and replenish goods.

It is the figure which showed the system configuration example of the conventional reservation system. It is the figure which showed the system configuration example of the reservation system of this embodiment. (A) It is the figure which showed the example of the item of a merchandise information database. (B) It is the figure which showed the item of the goods database. It is the figure which showed the example of the item of the handling product database. It is the figure which showed the example of the initial value of the distribution form of a goods database. It is the table | surface which showed the mode of the change of the handling goods by sale and supplement of the agency X. It is the table | surface which showed the mode of the change of the handling goods by sale and supplement of the agency Y. It is the flowchart which showed the exchange of the information of a user terminal, an agency server, and an accommodation establishment terminal in the process of the whole reservation system of this embodiment. It is a flowchart in case the goods which can be provided in an accommodation facility do not remain. It is the flowchart which showed the flow of the reservation reception process. It is the flowchart which showed the flow of the goods request process and the goods securing process. It is the flowchart which showed the flow of the remaining goods confirmation process.

Explanation of symbols

120 agency server 122 handling product database 124 reservation acceptance processing 130 user terminal 140 internet 210 accommodation facility terminal 212 product information database 214 product database 216 browser 220 agency server 222 handling product database 224 reservation acceptance processing 226 product request processing 228 product securing processing 230 User terminal 240 Internet

Claims (7)

A reservation system for replenishing products that are subject to reservation reduced by sales at an agency server from the provider terminal of the product provider,
The agency server
Handling product storage means for storing product information received from the provider terminal;
Reservation accepting means for executing an update process for reducing the reserved goods corresponding to one reservation request received from the user terminal for the handling goods storage means;
Each time the update process is executed by the reservation receiving means, a product replenishment request for requesting the provider terminal to replenish the product corresponding to the reserved product by the number of reductions determined from the update process is transmitted. Product requesting means,
When receiving a notification that the product can be provided from the provider terminal, the product securing means for storing the received product information in the handling product storage means,
The provider terminal is
Product storage means for storing information on the product;
When the replenishment request is received from the agency server, with reference to the product storage means, when there is a product that can be provided, a notification that the product can be provided is transmitted to the agency server, and there is no product that can be provided. And a remaining product confirmation means for transmitting a provision impossible notification to the agency server .
The product is a room of an accommodation facility,
The replenishment request includes information on the reserved product sold at the agency server,
The remaining product confirmation unit can provide a product that is determined to be a product that is similar to a predetermined condition by comparing the information on the reserved product with the information on the product stored in the product storage unit. Reservation system characterized by making it a good product . A reservation system for replenishing products that are subject to reservation reduced by sales at an agency server from the provider terminal of the product provider,
The provider terminal is
Product storage means for storing information on the product;
The replenishment of the product corresponding to the reserved product, which is transmitted from the agency server each time an update process for reducing the reserved product corresponding to one reservation request received from the user terminal is executed by the agency server, Upon receiving a product replenishment request for requesting the number of reductions obtained from the update process, if there is a product that can be provided with reference to the product storage means, a notification that the product can be provided is sent to the agency server And a remaining product confirmation means for transmitting a provision impossible notification to the agency server when there is no product that can be provided ,
The product is a room of an accommodation facility,
The replenishment request includes information on the reserved product sold at the agency server,
The remaining product confirmation unit can provide a product that is determined to be a product that is similar to a predetermined condition by comparing the information on the reserved product with the information on the product stored in the product storage unit. Reservation system characterized by making it a good product . The product storage means further stores a product available period,
The reservation system according to claim 1, wherein the remaining product confirmation unit refers to the product storage unit and sets the product within the provisionable period as a product that can be provided.   The reservation system according to claim 3, wherein the period in which the product can be provided is a supplementary end date when the accommodation date of the accommodation facility is not close. A reservation method for replenishing products that are subject to reservation reduced by sales at the agency server from the provider terminal of the product provider,
The agency server
Storing product information received from the provider terminal in the handling product storage means;
A reservation accepting step for executing an update process for reducing the reserved product corresponding to the one reservation request received from the user terminal for the handling product storage unit;
Each time the update process is executed in the reservation receiving step, a replenishment request for a product for requesting replenishment of a product corresponding to the reserved product by the number of reductions obtained from the update process is sent to the provider terminal. Product requesting step,
A product securing step of storing information on the received product in the handling product storage means upon receiving a notification that the product can be provided from the provider terminal;
The provider terminal is
Storing product information in a product storage means;
When the replenishment request is received from the agency server, with reference to the product storage means, when there is a product that can be provided, a notification that the product can be provided is transmitted to the agency server, and there is no product that can be provided. And a remaining product confirmation step for transmitting a notification of provision failure to the agency server .
The product is a room of an accommodation facility,
The replenishment request includes information on the reserved product sold at the agency server,
Comparing the information on the reserved product with the information on the product stored in the product storage unit in the remaining product confirmation step, it is possible to provide a product that is determined to be a product that resembles a predetermined condition. Reservation method, characterized in that the product is a secure product . A reservation method for replenishing products that are subject to reservation reduced by sales at the agency server from the provider terminal of the product provider,
The provider terminal is
Storing product information in a product storage means;
The replenishment of the product corresponding to the reserved product, which is transmitted from the agency server each time an update process for reducing the reserved product corresponding to one reservation request received from the user terminal is executed by the agency server, Upon receiving a product replenishment request for requesting the number of reductions obtained from the update process, if there is a product that can be provided with reference to the product storage means, a notification that the product can be provided is sent to the agency server And, when there is no product that can be provided, comprises a remaining product confirmation step of sending a notification that provision is not possible to the agency server ,
The product is a room of an accommodation facility,
The replenishment request includes information on the reserved product sold at the agency server,
Comparing the information on the reserved product with the information on the product stored in the product storage unit in the remaining product confirmation step, it is possible to provide a product that is determined to be a product that resembles a predetermined condition. Reservation method, characterized in that the product is a secure product . The program for functioning each means of the reservation system of Claim 1 or 2 to the said agency server or the said provider terminal.

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