JP5293222B2 - Contact system, server, contact method and program - Google Patents

Description

  The present invention relates to a communication system that is used by residents in a specific area to transmit communication items when an accident, incident, disaster, or the like occurs.

  If an incident, accident, disaster, etc. occurs in a specific area such as a condominium, housing complex, town, etc., it is desirable to evacuate, call attention, and check safety as the self-defense means centered on the president of the self-government and the condominium director . However, when creating a contact network for calling, there are cases where handling of personal information becomes a problem and the contact network cannot be created.

  In order to solve such a problem, the following technique has been proposed (see, for example, Patent Document 1). The technique described in Patent Document 1 includes a contact person table in which a telephone number is registered for each ID for identifying a contact person. When a contact item occurs, the server is a contact network table corresponding to the importance of the contact item for all IDs registered in the contact person table, and the communication order is set for each ID. A registered network table is created, and communication is transferred in the order registered in the network table. Therefore, according to the technique described in Patent Document 1, it is possible to transmit a contact item to all contact persons without disclosing personal information.

JP 2007-251599 A

  By the way, when a disaster or accident occurs, there are cases where it is desired to select and contact a specific person such as the president of the local government or the director of an apartment. However, since the technique described in Patent Document 1 only transfers communication in the order registered in the contact network table, there is a problem that it is impossible to keep in touch with a specific person.

(Object of invention)
Accordingly, an object of the present invention is to provide a contact system that can contact a specific person among contact persons without disclosing personal information.

The first contact system according to the present invention is:
A server, an exchange, and a contact person storage unit;
In the contact person storage unit, the telephone number of the contact person is registered in association with the individual ID of the contact person,
The server searches the contact person storage unit for a telephone number registered in association with an individual ID sent from a caller telephone connected to the server via the switch, and the searched telephone Connection means is provided for instructing the exchange to connect the number telephone and the caller telephone.

The server according to the present invention is:
A server that is a component of a contact system comprising a server, an exchange, and a contact person storage unit in which the telephone number of the contact person is registered in association with the individual ID of the contact person,
The telephone number registered in association with the individual ID sent from the caller telephone connected to the local server via the exchange is searched from the contact person storage unit, and the telephone of the searched telephone number Connection means for instructing the exchange to connect to the caller telephone is provided.

The communication method according to the present invention is as follows:
The server connected to the contact person storage unit that registered the telephone number of the contact person in association with the individual ID of the contact person was sent from the caller telephone connected to the server via the exchange. A first step of searching the contact person storage unit for a telephone number registered in association with an individual ID;
The server includes a second step of instructing the exchange to connect the telephone having the telephone number searched in the first step and the caller telephone.

The program according to the present invention is:
In a computer having a contact subject storage unit in which the telephone number of the contact subject is registered in association with the individual ID of the contact subject,
A first step of searching the contact person storage unit for a telephone number registered in association with an individual ID sent from a caller telephone connected to the own computer via an exchange;
A second step of instructing the exchange to connect the telephone having the telephone number searched in the first step and the caller telephone;

  According to the present invention, it is possible to contact a specific person among contact persons without disclosing personal information.

It is a block diagram which shows the structure of embodiment of this invention. 2 is a diagram illustrating a configuration of a storage device 12. FIG. It is a figure which shows the example of the content of the contact person memory | storage part 121. FIG. It is a figure which shows the structural example of the priority contact list memory | storage part 122. FIG. 5 is a diagram illustrating a configuration example of a connection status storage unit 123. FIG. It is a figure which shows the example of the content of the safety condition memory | storage part. 2 is a block diagram illustrating a configuration example of a server 11. FIG. 4 is a flowchart illustrating an example of processing performed when use of the communication system 1 is started. It is a flowchart which shows the process example of the number list update means 114. FIG. 10 is a flowchart showing a processing example of a priority contact list creation unit 113. 5 is a flowchart illustrating a processing example when a communication item is transmitted using the communication system 1; It is a flowchart which shows the process example at the time of registration of safety status information. It is a flowchart which shows the process example at the time of confirmation of a safety registration condition.

  Next, the best mode for carrying out the present invention will be described in detail with reference to the drawings.

  Referring to FIG. 1, an embodiment of the present invention includes a communication system 1, a location information system 2, a fixed phone 3, a mobile phone 4, and a radio base station 5 that covers a narrow area called Femto Cell. I have.

  The communication system 1 is a system that is used by residents in a specific area, such as an apartment, a housing complex, and residents in a town, to communicate with each other when an incident or disaster occurs, and includes a server 11, a storage device 12 such as a disk device, It consists of an exchange 13 such as a PBX (private branch exchange).

  As shown in FIG. 2, the storage device 12 includes a contact subject storage unit 121, a priority contact list storage unit 122, a connection status storage unit 123, a safety status storage unit 124, and a number list storage unit 125. Is provided.

  As shown in FIG. 3, the contact person storage unit 121 stores the name, room number (room number), telephone number, and category information of the contact person in association with the individual ID of the contact person. . The individual ID assigned to the contact person may be any ID as long as it is unique. For example, the room ID of the contact person can be used. In this example, as category information, information indicating whether the person to be contacted lives near the river and information indicating whether there is an infant are registered. Further, in this example, up to four telephone numbers can be registered in the descending order of priority in association with one individual ID.

  In the priority contact list storage unit 122, as shown in FIG. 4, a priority contact list in which individual IDs of contact persons and their associated telephone numbers are arranged in descending order of priority is registered. This priority contact list is used by the server 11 when an assist function use request for requesting use of the assist function is sent from the caller telephone. The assist function is a function that automatically connects the telephones of the person to be contacted to the caller telephone that has sent the request for using the assist function in the order of priority.

  As shown in FIG. 5, connection status information and a sender ID are registered in the connection status storage unit 123 in association with the individual ID of the person to be contacted. The connection status information is information indicating whether the connection status is “successful connection”, “connection failure (connection is attempted but connection is unsuccessful)”, or “unconnected (connection is not attempted)”. The sender ID is an individual ID of the sender.

  As shown in FIG. 6, the number of households and the number of people who confirm safety are registered in the safety status storage unit 124 in association with the individual ID of the person to be contacted.

  In the number list storage unit 125, the telephone numbers of mobile phones that are staying in a predetermined area (such as in an apartment) among the mobile phones whose telephone numbers are registered in the contact target storage unit 121 are registered. Has been.

  The exchange 13 has a function of connecting a telephone and a server that have made a call to a contact network common number that is a telephone number of the server 11, and an individual ID sent from a telephone (source telephone) connected to the server 11. And a function of passing various requests to the server 11 and a function of connecting the telephone having the telephone number designated by the server 11 and the caller telephone.

  The server 11 includes authentication means 111, connection means 112, priority contact list creation means 113, number list update means 114, and safety status management means 115.

  The authentication unit 111 authenticates the legitimacy of the caller who has connected to the server 11.

  When the individual ID of the other party to be connected is sent from the caller telephone via the exchange 13, the connection means 112 searches the contact person storage unit 121 for a telephone number registered in association with the individual ID, The switch 13 is instructed to connect the telephone with the telephone number and the caller telephone. If a plurality of telephone numbers are registered in association with one individual ID, the telephone number with the highest priority is selected from the unselected telephone numbers, and the telephone number selected for the exchange 13 is selected. The process of instructing the connection between the other telephone and the caller telephone is performed until the connection with the caller telephone is successful. Further, when an assist function use request for requesting use of the assist function is sent from the caller telephone via the exchange 13, the connection means 112 sends the caller telephone in order from the contact person with the highest priority. In order from the priority contact list registered in the priority contact list storage unit 122 in the descending order of priority, and connecting the telephone with the extracted telephone number and the caller telephone to the exchange 13. Instruct.

  The priority contact list creation means 113, when the category information indicating the category to be prioritized is sent from the caller telephone via the exchange 13, the contents of the contact subject storage unit 121 and the number list storage unit 125 Based on the category information, a priority contact list is created in which individual IDs of contact persons registered in the contact person storage unit 121 and their associated telephone numbers are arranged according to a predetermined rule. It is stored in the contact list storage unit 122.

  The number list updating unit 114 periodically inquires of the location information system 2 about the location information of the mobile phone whose phone number is registered in the contact person storage unit 121, and the location information in response to this inquiry. Based on the position information sent from the system 2, it has a function of detecting a mobile phone existing in a predetermined area such as an apartment and registering (overwriting) the phone number in the number list storage unit 125.

  When a safety status information registration request for requesting registration of safety status information is sent from the caller telephone via the exchange 13, the safety status management means 115 sends an announcement that prompts the user to input the number of households and the number of safety confirmations. Then, the number of households and the number of safety confirmations input in response to this are registered in the safety status storage unit 124 in association with the individual ID of the contact person using the caller telephone set. Note that the individual ID of the contact person may be retrieved from the contact person storage unit 121 using the telephone number of the caller telephone as a key, or may be input from the caller telephone by the contact person. good. Furthermore, when a safety registration status confirmation request is sent from the caller telephone via the exchange 13, the safety status management means 115 makes a contact based on the contents of the connection status storage unit 123 and the safety status storage unit 124. Voice guidance is provided for the individual ID of the contact person who could not be taken, the individual ID of the contact person whose safety status has not been entered, and the individual ID of the contact person whose number of households does not match the safety confirmation number.

  Note that the server 11 can be realized by a computer. When the server 11 is realized by a computer, for example, the following is performed. A recording medium such as a disk recording a program for causing the computer to function as the authentication unit 111, the connection unit 112, the priority contact list creation unit 113, the number list update unit 114, and the safety status management unit 115 is prepared. Have the program read. As a result, the computer controls its own operation according to the read program, and realizes the authentication unit 111, the connection unit 112, the priority contact list creation unit 113, the number list update unit 114, and the safety status management unit 115 on the computer. To do.

[Description of operation of embodiment]
Next, the operation of the present embodiment will be described in detail. First, the operation at the start of use of the communication system 1 will be described with reference to the flowchart of FIG.

  When a contact item to be communicated using the contact system 1 is generated, the contact network user transmits to the contact network common number (the telephone number of the server 11) (step S801 in FIG. 8). As a result, the telephone network (source telephone) of the contact network user is connected to the server 11 via the exchange 13.

  In the server 11, when the caller telephone is connected, the caller is authenticated using the authentication means 111. Specifically, referring to contact person storage unit 121, if the telephone number (caller number) of the caller telephone is registered, the authentication is successful (step S802). If the caller ID is not registered, an announcement for prompting the input of the password is sent to the caller telephone, and if the correct password is input, the authentication is successful (steps S811, S812). If the correct password has not been entered, an announcement to that effect is made to the caller telephone, and then the switch 13 is instructed to disconnect the line with the caller telephone (steps S813 and S814).

  If the authentication is successful, the server 11 uses the connection means 112 to send the calling telephone to any of “connection destination individual ID, assist function use request, safety status information registration request, or safety registration status confirmation request. Please enter ". The caller who has heard this announcement inputs the administrator's individual ID using the numeric keypad (step S803). The entered individual ID of the administrator is sent to the server 11 via the exchange 13.

  When the administrator's individual ID is sent from the caller telephone, the connection means 111 in the server 11 searches the contact person storage unit 121 for a telephone number registered in association with the individual ID. Then, the telephone number that has not been selected and has the highest priority is selected from the searched telephone numbers, and the switch 13 is instructed to connect the telephone having the selected telephone number and the calling telephone. This process is repeated until the connection is successful (step S804).

  When the connection with the administrator's telephone is successful (Yes in step S805), “After hearing the message, the category to be prioritized is determined according to the content of the message, and the category information indicating the category is input. Please announce " As a result, the administrator determines a category to be prioritized according to the contents of the communication item, and inputs category information indicating the category (step S806). For example, the keys “#” and “1” are operated when the priority category is “near the river”, and the keys “#” and “2” are operated when “there is an infant”. The correspondence between the category and the key may be announced from the server 11.

  When the category information is sent, the connection unit 112 changes all the connection status information registered in the connection status storage unit 123 to “not connected” and deletes all the transmission source IDs. Thereafter, the connection unit 112 changes the connection status information registered in association with the administrator's individual ID to “successful connection” and registers the individual ID of the caller as the source ID in association with the individual ID. . Further, the connection unit 112 passes the received category information to the priority contact list creation unit 112 and instructs the creation of a priority contact list (step S807). The method for creating the priority contact list will be described in detail later.

  On the other hand, when the connection with the administrator's telephone fails (No in step S805), the connection unit 112 sends an announcement that the connection to the administrator cannot be made (step S808). Then, the caller who has heard this announcement inputs category information indicating a category to be prioritized (step S809). As a result, the connection unit 111 performs the process of step S807 described above, and additionally registers the caller's telephone number in the contact person storage unit 121 temporarily as the telephone number having the lowest priority of the administrator (step S810). ). When four telephone numbers are already registered corresponding to the individual ID of the manager, the telephone number of the caller is replaced with the one having the lowest priority.

  Next, processing related to creation of a priority contact list will be described with reference to the flowcharts of FIGS. 9 and 10.

  Since the number list storage unit 125 is used when creating the priority contact list, first, the operation of the number list update unit 114 that performs an update process on the number list storage unit 125 will be described with reference to FIG.

  The number list updating unit 114 periodically inquires of the location information system 2 about the location information of the mobile phone whose phone number is registered in the contact person storage unit 121 (step S901). The location information system 2 returns a pair of the telephone number of each mobile phone that has been inquired and its location information to the server 11. In the present embodiment, it is assumed that the Femto Cell number of the Femto Cell where the mobile phone is staying is returned as location information.

  The number list updating means 114 is a list (not shown) of Femto Cell numbers of Femto Cells existing in the apartment registered in the storage device 12, and a pair of the returned Femto Cell number and telephone number. Based on the mobile phone, a mobile phone determined to be staying in a predetermined specific area such as in an apartment is detected (step S902). More specifically, the list is searched with the Femto Cell number included in the pair, and if the Femto Cell number is included in the list, the telephone number that is paired with the Femto Cell number is searched. It is determined that the mobile phone is staying in a specific area. Thereafter, the detected telephone number of the mobile phone is registered in the number list storage unit 125 (step S903). Therefore, in the number list storage unit 125, the telephone number of the mobile phone staying in the specific area at the time of the latest inquiry is registered.

  Next, the operation of the priority contact list creation unit 113 that actually creates a priority contact list will be described with reference to the flowchart of FIG.

  When the category information is passed from the connection unit 112 and the creation of the priority contact list is instructed, the priority contact list creating unit 113 assigns the individual IDs registered in the contact person storage unit 121 to the following three groups A to A: C is classified (step S1001).

Group A: Individual IDs in which the telephone numbers registered in association are all the fixed telephone numbers. The determination of whether or not the telephone number is a fixed telephone number is made based on this information, for example, by adding information indicating whether or not the telephone number is a fixed telephone number.
Group B: Individual ID registered in association with the telephone number of the mobile phone registered in the number list storage unit 125 (the telephone number of the mobile phone determined to have stayed in the specific area at the time of the latest inquiry).
Group C: Individual ID that is not classified into groups A and B.

  Next, the priority contact list creation unit 113 creates a list in which individual IDs belonging to the category indicated by the category information passed from the connection unit 112 are preferentially arranged for each of the groups A to C (step S1002). For example, if the category information passed from the connection means 112 indicates “there is an infant” and the content of the contact subject storage unit 121 is as shown in FIG. 3, the individual ID “103, 104, 201” Are arranged preferentially.

  Thereafter, the priority contact list creation unit 113 stores the lists of the groups A to C in the priority contact list storage unit 122 in that order (step S1003). Finally, the telephone number associated with each individual ID is retrieved from the contact subject storage unit 121, and the retrieved telephone number is associated with the individual ID and registered in the priority contact list storage unit 122 (step S1004).

  Here, if contact is made according to the priority contact list, contact is first made with a contact person who is registered only with the telephone number of the fixed telephone, and then within a predetermined specific area such as an apartment. Contact is made with the contact person who owns the mobile phone that is staying, and finally contact is made with contact persons other than the above. That is, contacts are made in order from contact persons who are likely to stay in a specific area. The communication system 1 is a system in which residents in a specific area such as an apartment communicate with each other when an accident, incident, disaster, etc. occurs and stay in the specific area. This is because it is necessary to contact the urgent person as soon as possible.

  Next, the operation in the case where the administrator contacts the contact person with the contact items will be described with reference to the flowchart of FIG. At this point, it is assumed that the processing shown in the flowchart of FIG. 8 has already been performed and the priority contact list is stored in the priority contact list storage unit 122.

  In order to communicate a matter to be communicated, the administrator first sends a communication network common number (step S1101). As a result, the administrator's telephone (source telephone) is connected to the server 11 via the exchange 13.

  When the caller telephone is connected, the server 11 performs an authentication process using the authentication unit 111 (steps S1102, S1123 to S1126). This authentication process is the same as the process performed in steps S801 and S811 to S814 in FIG.

  If the authentication is successful, the server 11 uses the connection means 112 to notify the caller telephone of “the individual ID of the connection destination, the assist function use request, the safety status information registration request, or the safety registration status confirmation request”. Please enter ". The administrator who heard this announcement is now in contact with the contact person, so enter the contact person's individual ID or assist function use request using the numeric keypad or function key provided on the caller telephone. (Step S1103). The input individual ID or assist function use request is sent to the server 11 via the exchange 13.

  The connection means 112 in the server 11 separates the processing depending on whether an individual ID has been sent or an assist function use request has been sent (step S1104).

  When the assist function use request is sent, first, attention is paid to the individual ID having the highest priority among the individual IDs registered in the priority contact list storage unit 122 (step S1105). As will be described later, information related to an individual ID that has been successfully connected (individual ID and a telephone number registered in association therewith) is deleted from the priority contact list storage unit 122, and an individual ID that has attempted to connect but failed to connect. Since the priority order is the lowest (changed to the end of the list), attention is paid to the individual ID stored at the top of the priority contact list storage unit 122 in step S1105.

  After that, the telephone number which is the unselected telephone number and has the highest priority is selected from the telephone numbers registered in association with the individual ID of interest, and the telephone of the selected telephone number and the calling telephone The process of instructing the exchange 13 to connect to the switch 13 is repeated until the connection to the caller telephone is successful (step S1107).

  When the administrator is connected to the other party's telephone, he / she communicates with the other party and communicates the matters to be communicated (step S1108). Thereafter, the administrator sends a transfer request to the server 11 by performing a predetermined key operation. When the transfer request is sent, the connection means 112 in the server 11 instructs the exchange 13 to disconnect the line with the other party telephone (step S1109). Thereafter, the connection unit 112 leaves a connection record for the individual ID under attention in the connection state storage unit 123 (changes the connection state information registered in association with the individual ID under attention to “successful connection”. In addition, the individual ID of the administrator who is the sender is registered as the sender ID), and the individual ID being noticed and the telephone number registered in association therewith are deleted from the priority contact list storage unit 122 (step S1110, S1111). However, if connection is not possible even when trying to connect to all telephone numbers registered in association with the individual ID, the priority of the individual ID is made the lowest (replaced at the end of the list), and An attempt is made to record an attempt to record the individual ID in the connection status storage unit 123 (the connection status information registered in association with the individual ID is changed to “connection failure”, and the manager who is the caller as the caller ID) Register individual ID).

  Thereafter, the connection unit 112 returns to the process of step S1105 and performs the same process as described above. This process is repeated until all the contact persons other than the caller can be contacted. When all the contact persons can be contacted (Yes in step S1106), the connection unit 112 sends all the calls to the caller telephone (in this example, the administrator's telephone) that has transmitted the assist function use request. To the person to be contacted is announced as having been contacted, and the line with the caller telephone is disconnected (steps S1112 and S1113).

  On the other hand, if it is determined in step S1104 that an individual ID has been sent from the caller telephone, the connection unit 112 performs the following process.

  First, the telephone number registered in association with the sent individual ID is searched from the contact subject storage unit 121 (one or a plurality of telephone numbers are searched). After that, the telephone number that has not been selected and has the highest priority is selected from the searched telephone numbers, and the switch 13 is instructed to connect the telephone having the selected telephone number and the calling telephone. This process is repeated until the connection with the caller telephone is successful (step S1114).

  Then, when connected to the other party's telephone (step S1115 is Yes), the manager makes a call with the other party, notifies the communication items, and then disconnects the line (steps S1116 and S1117). When the line is disconnected, the connection unit 112 performs the same processing as steps S1110 and S1111 described above (steps S1118 and S1119). On the other hand, when it is not connected to the other party (No in step S1115), the connection unit 112 disconnects the line, and thereafter, in the connection status storage unit 123, an attempt record regarding the individual ID of the other party is left and priority is given. Priorities of the individual IDs in the contact list storage unit 122 are set to the lowest order (steps S1121 and S1122).

  Next, the operation in the case of registering the safety situation information will be described with reference to the flowchart of FIG.

  When registering the safety status information, the registrant sends the communication network common number (step S1201). As a result, the server 11 uses the authentication unit 111 to perform the same authentication process as steps S1102 and S1123 to 1126 described above (steps S1202 and S1206 to S1209).

  If the authentication is successful, the server 11 uses the connection means 112 to send a “connection destination individual ID, assist function use request, safety status information registration request, or safety registration status confirmation request” to the caller telephone. Please enter ". The registrant who hears this announcement inputs a safety situation information registration request using the numeric keypad or function key provided on the caller telephone (step S1203). The input safety status information registration request is sent to the server 11 via the exchange 13.

  When the safety status information registration request is sent, the safety status management means 115 in the server 11 announces the safety status information registration method, and the registrant inputs safety status information according to the announcement (step S1204). In the present embodiment, the number of households and the number of confirmed safety are input as the safety status information. This safety status information is sent to the server 11 via the exchange 13.

  When the safety status information is sent, the safety status management means 115 in the server 11 registers it in the safety status storage unit 124 in association with the individual ID of the caller (step S1205). If the telephone number of the caller telephone is registered in the contact person storage unit 121, the contact person storage unit 121 is searched using the phone number as a key to obtain the individual ID of the caller. The safety situation information is registered in association with the individual ID. However, if it is not registered in the contact subject storage unit 121, the individual ID of the caller cannot be obtained by searching the contact subject storage unit 121. Therefore, in such a case, an announcement such as “Please enter your individual ID” is sent to the caller telephone, the individual ID of the caller is input, and the safety status information is associated with this individual ID. sign up.

  Next, the operation for confirming the safety registration status will be described with reference to the flowchart of FIG.

  When confirming the safety registration status, a caller (for example, an administrator) sends a call to a common network number (step S1301). As a result, the server 11 performs authentication processing similar to steps S1102 and S1123 to 1126 described above using the authentication unit 111 (steps S1302, S1305 to S1308).

  If the authentication is successful, the server 11 uses the connection means 112 to notify the caller telephone of “the individual ID of the connection destination, the assist function use request, the safety status information registration request, or the safety registration status confirmation request”. Please enter ". The administrator who has heard this announcement inputs a safety registration status confirmation request using the numeric keypad or function key provided on the caller telephone (step S1303). This safety registration status confirmation request is sent to the server 11 via the exchange 13.

  When a safety registration status confirmation request is sent, the safety status management means 115 in the server 11 receives an individual ID that has not been successfully connected (an individual ID whose connection status information is “connection failure” or “not connected”). ), Voice guidance is provided for individual IDs for which safety status information has not been entered, and for individual IDs for which the number of households does not match the number of confirmed safety persons (step S1304). Based on this voice guidance, the administrator can grasp the situation. The unconnected individual ID is obtained by referring to the connection status storage unit 123, and the individual ID for which the safety status information is not input or the individual ID in which the number of households and the safety confirmation number do not match is the safety status storage unit 124. It is obtained by referring to. Further, the unconnected individual ID or the like that is voice-guided in step S1304 may be disclosed using the Web.

  The present invention is not limited to the embodiment described above, and the following modifications are possible.

  The authentication means 111 of the server 11 indicates that the telephone number of the mobile phone is the object of contact when the caller's phone is a mobile phone and the mobile phone is staying in a predetermined area such as an apartment. Even if the password is not registered in the user storage unit 121 and the correct password is not input, the authentication is successful. Here, whether or not the mobile phone is staying in a specific area such as an apartment can be determined, for example, based on whether or not the call is transmitted via a radio base station arranged in the specific area.

  In this way, for example, when a visitor who has visited an apartment notices an abnormality or suspicious person in the apartment, the mobile phone is connected to the communication system 1 using its own mobile phone, and an administrator or the like is notified. It becomes possible to tell to. The telephone number of the communication system 1 and the individual ID of the manager can be known from a bulletin board in the apartment.

  In addition, although not described in the above-described embodiment, only the caller telephone and the telephone of the contactee having a specific attribute are automatically and sequentially set in accordance with a request from the caller telephone (a group communication function use request). You may make it connect. For example, only the caller telephone and the telephone of the person to be contacted with the infant may be sequentially connected. In this case, the caller transmits a request for using the group communication function including “has an infant” as an attribute of the contact person to be contacted, to the server 11.

  When the group contact function use request including the attribute “has an infant” is sent from the caller telephone, the connection means 112 in the server 11 has the attribute “has an infant” from the contact target person storage unit 121. , One unselected individual ID is selected. After that, the telephone number that is not selected and has the highest priority is selected from the telephone numbers registered in association with the selected individual ID, and the telephone of the selected telephone number and the caller telephone are selected. The process of instructing the exchange 13 to connect is repeated until the connection with the caller telephone is successful.

  When the caller is connected to the other party's telephone, the caller communicates the matters to be communicated, and then transmits a transfer request to the server 11. As a result, the connection means 112 in the server 11 instructs the exchange 13 to disconnect the line with the other party's telephone, and then the attribute is “existence of infant” from the contact person storage unit 121. An unselected individual ID is selected and the same processing as described above is performed. The connection unit 112 performs this process for all individual IDs having the attribute “has an infant”.

  By doing in this way, it becomes possible to keep in contact within a group of contact persons having specific attributes.

[Effect of the embodiment]
According to the present embodiment, it is possible to contact a specific person among contact persons without disclosing personal information. The reason is that the contact person storage unit 121 in which the telephone number of the contact person is registered in association with the individual ID of the contact person and the contact person storage unit 121 when the individual ID is sent from the caller telephone. This is because there is provided a connection means 112 that searches the telephone number related to the individual ID from the telephone number and instructs the exchange 13 to connect the telephone of the telephone number searched and the caller telephone.

  Moreover, according to this Embodiment, the probability which can be contacted with a contact person can be made high. The reason is that a plurality of telephone numbers registered in association with individual IDs of contacts are sequentially used to attempt connection with the contacts.

  Moreover, according to this Embodiment, it becomes possible to contact in order from the contact subject who should be contacted preferentially according to the kind of accident, incident, etc. which occurred. The reason is that there is provided a priority contact list creating means 113 for creating a priority contact list for preferentially contacting individual IDs belonging to a specified category (for example, “has an infant”). .

  Moreover, according to this Embodiment, it can contact preferentially from the contact person with high possibility of staying in a specific area, such as an apartment. The reason is that number list update means (detection means) 114 for detecting a mobile phone in which a telephone number is registered in contact person storage unit 121 and stays in a predetermined specific area, and number list update means This is because it includes priority contact list creating means 113 for creating a priority contact list for preferentially contacting the mobile phone detected by 114.

  In addition, according to the present embodiment, it is possible to grasp an appropriate situation when an accident or disaster occurs. The reason is that the individual IDs that have not been successfully connected (individual IDs that have not been contacted), the individual IDs for which the safety status information has not been entered, and the individual IDs for which the number of households and the number of people whose safety has been confirmed do not coincide with each other This is because the safety status management means 115 is provided.

  INDUSTRIAL APPLICABILITY The present invention can be used for information transmission in condominiums and residents' associations during disasters / accidents and for grasping evacuation / safety situations.

DESCRIPTION OF SYMBOLS 1 ... Contact system 11 ... Server 111 ... Authentication means 112 ... Connection means 113 ... Priority contact list creation means 114 ... Number list update means 115 ... Safety condition management means 12 ... Storage device 121 ... Contact person memory | storage part 122 ... Priority contact list Storage unit 123 ... Connection status storage unit 124 ... Safety status storage unit 125 ... Number list storage unit 13 ... Switch 2 ... Location information system 3 ... Fixed telephone 4 ... Mobile phone 5 ... Radio base station (Femto Cell)

Claims (11)

A server, an exchange, and a contact person storage unit;
In the contact person storage unit, the telephone number of the contact person is registered in association with the individual ID of the contact person,
The server searches the contact person storage unit for a telephone number registered in association with an individual ID sent from a caller telephone connected to the server via the switch, and the searched telephone a communication fault system Ru with a connection means for instructing a connection with the number of the telephone and the source telephone to the exchange,
The server further comprises a priority contact list creating means, and
In the contact person storage unit, category information indicating a category to which the individual ID belongs in association with the individual ID is further registered,
The priority contact list creation means creates a priority contact list in which the priority of individual IDs belonging to the category indicated by the specified category information is increased among the individual IDs registered in the contact person storage unit,
When the connection means is requested to use the priority contact list from the caller telephone, the connection means registers in order from individual IDs with higher priority in the priority contact list in association with the individual IDs. A telephone contact number is retrieved from the contact subject storage unit. A server, an exchange, and a contact person storage unit;
In the contact person storage unit, the telephone number of the contact person is registered in association with the individual ID of the contact person,
The server searches the contact person storage unit for a telephone number registered in association with an individual ID sent from a caller telephone connected to the server via the switch, and the searched telephone a communication fault system Ru with a connection means for instructing a connection with the number of the telephone and the source telephone to the exchange,
The server
Detecting means for detecting a mobile phone having a telephone number registered in the contact person storage unit and staying in a predetermined specific area;
When the creation of a priority contact list is requested, among the individual IDs registered in the contact person storage unit, the priority order of the individual IDs registered in association with the mobile phone detected by the detection means is increased. A prioritized contact list creating means for creating the prioritized contact list, and
When the connection means is requested to use the priority contact list from the caller telephone, the connection means are registered in association with the individual IDs in order from the individual ID with the highest priority on the priority contact list. A telephone contact number is searched from the contact person storage unit. A server, an exchange, and a contact person storage unit;
In the contact person storage unit, the telephone number of the contact person is registered in association with the individual ID of the contact person,
The server searches the contact person storage unit for a telephone number registered in association with an individual ID sent from a caller telephone connected to the server via the switch, and the searched telephone a communication fault system Ru with a connection means for instructing a connection with the number of the telephone and the source telephone to the exchange,
A connection status storage unit for registering connection status information indicating that the connection status is connection success, connection failure, or unconnected in association with the individual ID of the person to be contacted, and a sender ID; and
The connection means relates to a telephone that has instructed the exchange to connect to the caller telephone. When the connection to the telephone is successful, connection status information registered in association with the individual ID of the telephone is displayed. The connection is changed to success, and the individual ID of the caller telephone is registered as the caller ID in association with the individual ID. If the connection with the telephone fails, the call is registered in association with the individual ID of the telephone. The connection status information is changed to connection failure, and the individual ID of the source telephone is registered as the source ID in association with the individual ID. The communication system according to claim 1 , 2 or 3 ,
When the connection means searches for a plurality of telephone numbers as telephone numbers registered in association with the individual ID sent from the caller telephone, any one of the searched telephone numbers The telephone numbers of the telephones to be connected to the source telephone are sequentially selected from the plurality of telephone numbers until the connection between the telephone of the number and the source telephone is successful, and the telephone of the selected telephone number and the outgoing call are selected. A contact system for instructing the exchange to connect to a former telephone. The communication system according to claim 4 ,
A safety status storage unit; and
The server further includes safety status management means for associating the safety status information sent from the telephone requesting the registration of safety status information with the individual ID of the caller and registering it in the safety status storage unit. To contact system. The communication system according to claim 5 ,
The communication system according to claim 1, wherein the safety status information includes a household number and a safety confirmation number. The communication system according to claim 6 ,
The safety status management means responds to the safety registration status confirmation request sent from the telephone requesting confirmation of the safety registration status, and provides voice guidance according to the contents of the connection status storage unit and the safety status storage unit. A contact system characterized by performing. The communication system according to claim 7 ,
The voice guidance guides, by voice, an individual ID that has not been successfully connected, an individual ID for which safety status information has not been entered, and an individual ID that does not match the number of households and the number of people whose safety has been confirmed. A contact system characterized by that. A server that is a component of a contact system comprising a server, an exchange, and a contact person storage unit in which the telephone number of the contact person is registered in association with the individual ID of the contact person,
The telephone number registered in association with the individual ID sent from the caller telephone connected to the local server via the exchange is searched from the contact person storage unit, and the telephone of the searched telephone number Connection means for instructing the exchange to connect to the caller telephone ;
A priority contact list creation means, and
In the contact person storage unit, category information indicating a category to which the individual ID belongs in association with the individual ID is further registered,
The priority contact list creation means creates a priority contact list in which the priority of individual IDs belonging to the category indicated by the specified category information is increased among the individual IDs registered in the contact person storage unit,
When the connection means is requested to use the priority contact list from the caller telephone, the connection means registers in order from individual IDs with higher priority in the priority contact list in association with the individual IDs. A server characterized in that a searched telephone number is retrieved from the contact subject storage unit . A priority list creation means, a connection means, and a contact person storage unit in which category information indicating a category to which the individual ID belongs and a telephone number of the contact person is registered in association with the individual ID of the contact person A communication method performed by the computer,
The priority contact list creation means creates a priority contact list in which the priority of individual IDs belonging to the category indicated by the specified category information is increased among the individual IDs registered in the contact person storage unit,
The connection means searches the contact person storage unit for a telephone number registered in association with the individual ID sent from the caller telephone connected to the server through the exchange , and the retrieved telephone. If the switch is instructed to connect the numbered telephone and the caller telephone, and the caller telephone is requested to use the priority contact list, the priority order listed in the priority contact list The telephone number registered in association with the individual ID in order from the highest individual ID is searched from the contact subject storage unit . Contact subject's computer with the telephone number to call the subject and the contact subject storage unit which category information is registered that indicates the category to which the individual ID belongs in association with the individual ID,
The priority contact list creating means for creating a priority contact list in which the priority of individual IDs belonging to the category indicated by the specified category information is increased among the individual IDs registered in the contact person storage unit;
A telephone number registered in association with the individual ID sent from the caller telephone connected to the server via the exchange from the contact person storage unit, and the telephone having the searched telephone number; When the switchboard is instructed to connect to the caller telephone, and the caller telephone is requested to use the priority contact list, the individual ID of the higher priority listed in the priority contact list is used. A program for causing a telephone number registered in association with the individual ID to function as connecting means for searching from the contact person storage unit in order .

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