JP5231960B2 - Form issuing system - Google Patents

Description

  The present invention relates to a form issuance system for issuing a bill, an estimate, or the like related to vehicle maintenance or the like.

  Conventionally, when a vehicle is maintained at a vehicle maintenance factory or the like, there is a system that issues an estimate in advance to a customer or issues an invoice to charge a maintenance fee after completion of maintenance (for example, Patent Document 1). Generally, in such estimates and invoices, there are columns for vehicle maintenance costs, vehicle inspection agency fees, legal costs, etc. as a breakdown of costs, and further details of work maintenance and replacement parts as details of vehicle maintenance costs The name, labor cost, parts cost, quantity, unit price, subtotal of parts cost, etc. are displayed. However, in conventional bills etc., these items are simply listed in the list with letters, so for users with limited car expertise, technical terms are not understood or really necessary. In many cases, a question has been raised as to whether maintenance has been carried out, and there have been many inquiries from users to vehicle maintenance shops.

In such a situation, in addition to the matters described in the conventional bill, etc., the inventor of the present application separately describes an explanation for the technical term displayed in the column of work contents and legal costs, We are considering adding supplementary explanations using photographs and illustrations about the work contents. As a result, it is expected that the user will be able to easily understand the contents of the invoice and the like so that the user can feel that the appropriate work is being performed, even for a user who has little expertise about the car.
Japanese Patent No. 3522679

However, if supplementary information that helps the user's understanding is added to a conventional bill or the like, the amount of information to be described becomes larger than that of the conventional bill or the like, and the content becomes complicated. Therefore, every time an invoice is issued, the person in charge of the creation must type in the details of the supplementary information using the keyboard or set whether or not the supplementary information is to be written in the invoice. This makes it easier to make operational mistakes.
SUMMARY OF THE INVENTION An object of the present invention is to provide a form issuing system that can issue a form such as an invoice that allows a user to easily understand the contents without incurring the above-described operational troubles.

  In order to achieve the above object, the present invention provides a form issuing system for outputting a form relating to vehicle maintenance, and uniquely presents various expense information holding means for holding various expense information including expense items, and terms relating to vehicle maintenance. Term information holding means for holding identification information for identification, term explanation as explanation of terms, and various expense selection items as items for associating the term explanation with the expense items, , Only when the term explanation and the cost item are associated with each other by the expense selection items, the identification information is added to the expense information and printed on the form, and the identification is added to the term explanation. Form information generation means for generating form information for adding information and printing on the form, and first change means for changing the association in the various cost selection items. That form issuing system, we propose a.

  With the above configuration, it becomes possible to register the technical terms described in the form such as invoices in the form issuing system in advance, making it easier for the person in charge of creating the form and operating errors. The possibility is also reduced. Furthermore, even when technical terms are used in the columns such as work contents and legal costs, the user can understand the meaning of the terms by the term explanation displayed on the form.

Further, the term information holding means is configured to hold print information indicating whether or not the term explanation is printed on the form in association with other information, and the form information generating means If the print information indicates that the term explanation is printed, the form explanation includes a term explanation obtained by adding the identification information, and the form issuing system further changes the content of the print information. You may have the 2nd change means for doing.
According to this configuration, for example, depending on the level of expertise possessed by the user, unnecessary term explanations can be prevented from being displayed on the form, and conversely, term explanations that have not been displayed once are again displayed. It can be easily displayed. Thereby, it is possible to avoid the preparation work before printing the form from being inadvertently complicated.

Further, the first changing means includes an association display means for displaying the association on the screen in the form of a list, a column selection means for executing a process of selecting each column of the list displayed on the screen, Information changing means for changing the information in the selected field according to a user's operation, and association updating means for storing the information changed by the information changing means as the new association. Features.
According to this configuration, it is possible to change the association between the explanation of terms and expense items in the list displayed on the screen, which makes it easier for the person in charge of creating the form and may cause an operation error. Also lower.

  As described above, according to the present invention, technical terms described in a form such as an invoice can be set and registered in advance in the form issuing system, and form creation is facilitated. Moreover, it becomes easy for a user to understand the technical terms used in the description of expenses.

Hereinafter, embodiments of the present invention will be described with reference to the drawings.
(Configuration of this embodiment)
First, a configuration example of a form issuing system according to the present embodiment will be described with reference to FIG. The form issuing system shown in FIG. 1 includes an operation terminal 101 and a printer 102.
The operation terminal 101 includes a CPU (Central Processing Unit), a network interface, various storage devices 105, and the like, as in a general computer. Specifically, the storage device 105 is a ROM (Read Only Memory), a flash memory, a non-volatile storage device such as a magnetic disk or an optical disk, a RAM (Random Access Memory), or the like. The non-volatile storage device stores a form issuing program, form data, image data input from the camera 103, and the like. In addition, the form issuing program includes modules for realizing pre-registration processing before creating a form, processing for creating a bill for each maintenance vehicle, processing for outputting the created bill to the printer 102, and the like. Each module is expanded in the RAM as needed and executed by the CPU. Further, the printer 102 is connected to the operation terminal 101, and when the print output module is executed for the form created on the operation terminal 101, the form 104 is printed from the printer 102.

(Specific example of form in this embodiment)
2 to 6 are specific examples of maintenance invoices issued by the form issuing system according to the present embodiment.
First, as shown on the left side of FIG. 6 (a), the maintenance invoice is printed on both sides of a sheet of size A3, and as shown in the center of FIG. 6 (a), the front page P1 of A4 size is shown in the table. And the proposed page P4 are printed side by side, and the A4 size detail page P2 and the description page P3 are printed side by side on the back. When the sheet is folded in half, as shown on the right side of FIG. Hereinafter, each page will be described in detail. In this example, each page has an A4 size, and all the pages are used in landscape orientation. By combining all the pages on one sheet in this way, there is no fear that each page will be lost in other documents. In addition, since the contents to be explained to the user from the maintenance factory or the like are collected into one sheet, the maintenance factory or the like can easily explain the contents of the form to the user, and the user can easily understand the contents of the form.

FIG. 2 is an example of a cover page P1 corresponding to the first page of the four spread pages.
That is, various description columns are provided on the cover page P1, and in this example, a user information description column 201 in which user information such as a user's name is described in the upper left corner and an invoice issuance date in the upper right corner. A bill arrangement information description column 202 that describes invoice arrangement information such as a slip number, and a message description column 203 that describes a message from a maintenance factory that issues a maintenance invoice slightly below the central portion, In the lower center, there are provided factory name description columns 204 for describing names of maintenance shops and the like. In addition, on the cover page P1, a title column 205 for easily understanding that this document is a maintenance request, a column 206 for describing the number of the vehicle, and a column 207 for pressing an approval mark of the maintenance staff. Etc. are in place.

FIG. 3 is an example of a detail page P2 corresponding to the second page of the four spread pages.
That is, the detail page P2 is a page on which details of various expenses are mainly described, and the title display of the maintenance invoice, user information, the photograph of the person in charge, the name of the maintenance shop, etc. are printed at the top. It is like that. On the left side immediately below the topmost portion, a total amount description column 301 for describing the total amount of the billing amount is provided, and detailed details are described in a wide portion below the total amount. ing.

Specifically, in the wide space between about 1/4 from the top of the specification page P2 to the bottom, from the left side, the vehicle maintenance cost description column 302, the vehicle inspection agency cost description column 303, the statutory cost description Columns 304 are provided in this order.
The various costs described in the vehicle maintenance cost description column 302, the vehicle inspection agency cost description column 303, and the statutory cost description column 304 are mainly the cost item 305 in which the name of the cost is displayed in text, and each cost item. It is indicated by a cost amount 306 that represents the amount as a number. In some cases, an identifier 307 is written beside the cost item 305, and the term of the cost item 305 to which the identifier 307 is attached is explained on an explanation page P3 described later. It is clearly stated. Incidentally, in FIG. 3, among the cost items, the identifiers 307 “B” and “A” are added to the two items “weight tax stamp fee” and “self-responsibility” described in the legal cost description column 304. The state of being done is shown.

An image number 309 such as “1”, “2”, “3”, or the like may be written beside the cost item in the vehicle maintenance cost description column 302, and this image number 309 is attached. For the expense item, it is clearly indicated that the work content is performed in the supplementary explanation column 401 or the like of the explanation page P3 described later. Incidentally, in FIG. 3, the items “engine oil replacement”, “brake fluid replacement”, “front disk pad replacement”, and “air cleaner element” are “1,” “2,” “3,” “ A state where an image number 309 of “4” is attached is shown.
In the example of FIG. 3, the vertical dimension of the vehicle inspection agency cost description column 303 and the statutory cost description column 304 is about half of the vehicle maintenance cost description column 302. A vehicle information description column 308 is also provided in which information such as the name of a sales representative, vehicle information, and the like are described.

FIG. 4 is an example of the explanation page P3 corresponding to the third page of the four spread pages.
That is, the explanation page P3 is a page on which supplementary explanations about work contents and explanations of technical terms described in the invoice are mainly described. Appearance shape illustrations 409 that are selected according to the above are described, and a plurality of supplemental explanation columns 401, 402, 403, 404 are provided so as to surround the appearance shape illustrations 409. In the example shown in FIG. 4, there are four supplemental explanation columns, so they are arranged only on the upper side of the appearance shape illustration 409. However, if there are five or more supplementary explanation columns, the lower side of the appearance shape illustration 409 is displayed. Also arranged.

  In addition, the supplementary explanation column 401 for the work content describes an upper stage 401a in which a work title of each work is described, a middle stage 401b in which photographs and illustrations of work places are displayed, and a work description that is an explanation of each work. The lower stage 401c has a three-stage configuration (the same applies to the supplementary explanation columns 402, 403, and 404). Further, the image number 408 is described in the middle section 401b and the like. The image number 408 includes a supplementary explanation column 401 and the vehicle maintenance cost description column 302 to which the same image number 309 is attached in the specification page P2. Indicates that it is an explanation of the cost item. As a result, the user deepens the understanding of the work contents and the like with reference to the supplementary explanation column 401 etc. of the explanation page P3 for the cost items described in the detail page P2, and the necessary work is appropriately performed. You can have a real feeling.

  In addition, by connecting the corresponding portions of each work location of the appearance shape illustration 409 of the maintenance vehicle with the supplemental explanation column 401 and the like, it is easy to intuitively understand the work performed by the user. In addition to the predetermined work, the user makes a separate inspection request regarding what the user is concerned about on a daily basis, and a customer request item description column (405) in which the maintenance staff responds to the request. Is provided in the space on the right side of the supplementary explanation column.

  Further, the explanation page P3 is provided with a term explanation description column 406 for the terms described in the expense item 305 of the detail page P2. An identifier 407 may be described in the term description described in the term description column 406. In this case, the cost item 305 is described in the legal cost column 304 or the like on the specification page P2, and the term description is described. An identifier 307 identical to the identifier 407 is also added in the vicinity of the same term as the term described in the column 406. Thereby, even if the user does not have special knowledge about the technical terms described in the invoice, the user can understand the work contents and the like by the term explanation description column 406 of the explanation page P3. . The term described in the term explanation description column 406 is mainly the cost item 305 described in the various costs column of the specification page P2, but other terms may be used. For example, the terms with identifiers H to K in the example of FIG. 4 are not described in the expense column, but are those that help the user's understanding or provide useful information to the user. It is.

FIG. 5 is an example of the proposal page P4 corresponding to the fourth page of the four spread pages.
In other words, the proposal page P4 is a page mainly for notifying the user of the replacement time for parts that have not been worked on, or for promoting recommended products, etc., with title display and maintenance at the top. A message from the factory etc. to the user, a photograph of the person in charge, etc. are printed. A plurality of recommended product display fields 501 are provided immediately below the uppermost part, and the space at the lowermost part of the proposal page P4 has a scratch on the vehicle body confirmed when the maintenance shop or the like has left the vehicle from the user. A vehicle check sheet description column 502 shown, and a display column 503 for a product service ticket or the like are provided.

The recommended product display field 501 is provided with a product name description field 501a at the top, and below it, a product photo / illustration display field 501b, a work / part name display field 501c, and each work / part information. An amount display column 501d, a total amount of labor, a total amount of parts, and a display column 501e for these subtotal amounts are provided.
FIG. 5 shows an example of the proposal page P4 in the case where the form is a maintenance invoice. However, if the form is a car sales estimate, the used car other than the car that the user is considering is displayed as vehicle information or It may be posted together with the price or the like, or if the form is a sheet metal estimate, the sheet metal condition and price by a method other than the sheet metal method considered by the user may be posted.

(Operation of this embodiment)
Next, processing in the form issuing system for issuing a form such as the maintenance invoice described above will be described in detail below.
FIG. 7 is a flowchart showing the flow of processing in the form issuing system according to this embodiment. The processing in the form issuing system can be broadly classified into pre-processing performed before form creation and processing performed at the time of form creation.
(Pre-processing)
First, pre-processing will be described. The pre-processing includes processing relating to explanation of terms (S701), processing relating to explanation of work contents (S702), and processing relating to photographs and illustrations of parts and the like (S703). In addition, since various settings by the pre-processing can be performed before the creation of the form, the setting is common to all the forms issued by the form issuing system. Hereinafter, each pre-processing is explained in full detail.

((Processing regarding term explanation))
The process related to term explanation (S701 in FIG. 7) is a process of setting registration for the term explanation described in the term explanation column 406 displayed on the explanation page P3 of the maintenance invoice shown in FIG. FIG. 8 is a diagram illustrating a specific example of a setting registration method for term explanation. The screen illustrated in FIG. 8 is a term explanation master screen displayed on the display device M of the operation terminal 101, and the person in charge of creating the form can set and change the term explanation on the term explanation master screen. it can. The term explanation master includes a plurality of records, and each record includes an identifier 801 for uniquely identifying a term, a term title 802, a term explanation 803, various cost selection items 804, print information 805, Consists of

The identifier 801 is described along with the technical terms described in the maintenance request (see 307 in FIG. 3) and in the term explanation column 406 of the maintenance request explanation page P3 (see 407 in FIG. 4). ). That is, the identifier 801 links the technical terms described in the form with the explanation of the terms.
The term title 802 is used as a heading of each term in the term explanation description column 406 of the explanation page P3 shown in FIG. 4, that is, indicates the term itself explained. The term title 802 can be set by inputting it as an arbitrary character string from a keyboard or the like.

The term explanation 803 is a sentence explaining the meaning of the term, and is described in the term explanation column 406 of the explanation page P3 shown in FIG. 4 together with the term title 802. The term explanation 803 can be input and set as an arbitrary character string from a keyboard or the like.
Various expense selection items 804 are set by selecting the expense item 305 to be associated with the term explanation 803. That is, the cost item 305 set in the various cost selection items 804 is the same as the identifier 801 of the associated term explanation 803 when described in the various cost column of the detail page P2 shown in FIG. The identifier 307 is added and described. If this expense selection item 804 is blank and nothing is set, the expense item 305 that is the same as the term title 802 is described in the expense column of the detailed page P2 shown in FIG. However, the identifier 307 is not attached.

As described above, since the term for which the identifier 307 should be displayed in the various expenses column can be determined in advance before the form is created and set in the various expenses selection item 804 on the term explanation master screen, the form is created. Which setting is unnecessary, and the operation burden on the form creator can be reduced.
Note that the various cost selection items 804 may be input with an arbitrary character string from a keyboard or the like, but it is desirable to be able to select from a pull-down menu or the like in order to avoid input mistakes. For the list such as the pull-down menu, a database or the like that holds the expense item 305 and the expense amount 306 (see FIG. 3) in association with each other is separately stored in the nonvolatile storage device of the operation terminal 101. The cost items 305 such as “pull down” may be displayed as a list such as a pull-down menu.

The print information 805 is used to set whether or not the term explanation 803 is printed on the explanation page P3 shown in FIG. If the print information 805 is set to “◯”, the term explanation 305 is entered in the term explanation column 406 of the explanation page P3 shown in FIG. 4, and if it is set to “x”, the term explanation 305 is described in the term explanation. It is not described in the column 406.
In this way, since the terms to be described on the explanation page P3 can be determined in advance before creating the form and set in the print information 805 on the term explanation master screen, each setting for creating the form becomes unnecessary. The operational burden on the form creator can be reduced. Furthermore, for example, depending on the level of expertise possessed by the user, unnecessary term explanations can be prevented from being displayed on the form, and conversely, term explanations that have not been displayed once are displayed again. It is also easy to do. Thereby, it is possible to avoid the preparation work before printing the form from being inadvertently complicated.

The various cost selection items 804 may be configured to input “O” or “X” from a keyboard or the like, but may be selected from a pull-down menu or the like in order to avoid an input error. desirable.
The contents set in the term explanation master are stored in the nonvolatile storage device of the operation terminal 101 as a database or the like.

((Processing related to explanation of work contents))
The processing related to the description of the work content (S702 in FIG. 7) is displayed in the work title displayed in the upper part 401a of the supplementary explanation column 401a, etc. of the explanation page P3 of the maintenance invoice shown in FIG. This is a setting registration process for the work description. FIG. 9 is a diagram showing a specific example of a setting registration method for work titles and work descriptions. The screen illustrated in FIG. 9 is an image supplementary explanation master screen displayed on the display device M of the operation terminal 101, and the person in charge of creating the form can set and set the work title and the work explanation on the image supplementary explanation master screen. Changes can be made. The image supplementary explanation master includes a plurality of records, and each record includes an explanation abbreviation 901 and explanation contents 902.

A description abbreviation 901 is an abbreviation for supplementary explanation, and a description content 902 is described as a work explanation displayed in the supplementary explanation column lower section 401c of the explanation page P3 shown in FIG. The explanation abbreviation 901 and the explanation contents 902 can be set by inputting them as arbitrary character strings from a keyboard or the like.
The contents set in the image supplementary explanation master are stored in the nonvolatile storage device of the operation terminal 101 as a database or the like.

((Set content setting process))
FIG. 10 is a diagram showing a specific example of a screen for setting work set contents. The setting of the set contents of the work is to set each inspection work in advance as one set because, for example, a part that must be inspected at the time of vehicle inspection is defined by law. In the example of FIG. 10, the case where each inspection work required in the case of the vehicle inspection of a light vehicle is set as one vehicle inspection set is shown.

  The detail screen 1001 displayed on the display device M of the operation terminal 101 is a screen for displaying details of each work, and displays the name, technical fee, quantity, unit price, subtotal, etc. of each work. The form creator can change the work to be set on this detail screen 1001. When the supplementary explanation button 1006 is clicked on the detail screen 1001 shown in FIG. 10A, the supplementary explanation screen 1002 shown in FIG. 10B is transitioned, and when the detail button 1005 is clicked on the supplementary explanation screen 1002, etc. A transition is made to a detail screen 1001. On the supplementary explanation screen 1002, explanation contents 1003 of each work are displayed instead of the man-hours of each work, and the form creator can change the explanation contents 1003 of each work on the supplementary explanation screen 1002. The description is displayed in the “Description” column of the vehicle maintenance cost description column 302 in the detailed page P2 shown in FIG.

  In addition, each work item can be grouped and the contents of the explanation contents 1003 can be set by the “Explanation” column 1004 of the detail screen 1001 and the supplementary explanation screen 1002. In FIG. 10, work items in which black or white circles are described in the “Explanation” column 1004 indicate items that are parents of the group, and work items in which arrows are described are items that are children of the group. Indicates. A black circle indicates that the description content 1003 is set for the work item, and a white circle indicates that the description content 1003 is not set for the work item. In the supplementary explanation screen 1002 illustrated in FIG. 10, “Basic inspection technical fee” is a parent, and “Brake installation inspection” to “Electricity / lighting device inspection” belong as its children to form one group. “Headlight adjustment” is the parent, and “front toe-in adjustment” to “advance discount discount” belong to its child to form another group. The explanation content 1003 is set only for “basic inspection technical fee” in which a black circle is set in the “explanation” column 1004.

  FIG. 11 is a diagram illustrating a specific example in the case where a plurality of rows are selected on the detail screen 1001 to perform grouping, grouping cancellation, and explanation content 1003 deletion. For example, in the detail screen 1001 in which no grouping is set, from the menu (1105) displayed by selecting a plurality of rows from “basic inspection technical fee” to “electricity / lighting device inspection” and operating the pointing device When the item of “description grouping” is selected, “basic inspection technical fee” is a parent, and “brake installation inspection” to “electric / lighting device inspection” are grouped as its children (1102). When a plurality of grouped rows are selected and “cancel explanation group” is selected from the menu 1105, all but the parent are unaffiliated. If a plurality of grouped lines are selected and “Delete explanation contents” is selected from the menu 1105, all the selected lines become unaffiliated, and the explanation contents 1003 of the parent line are also deleted. The

((Registration processing of car illustrations such as parts))
The registration process of the illustration of the vehicle such as parts (S703 in FIG. 7) is a photograph / illustration of the work location and the appearance shape illustration 409 of the maintenance vehicle described in the supplementary explanation column middle 401b etc. of the explanation page P3 shown in FIG. This is the setting registration process. Specifically, a photograph image obtained by taking a photograph of a work location or inspection parts with the camera 103 in advance or an illustration image created by an illustration creation tool is stored in a predetermined area of the nonvolatile storage device of the operation terminal 101. Keep it.
The above is the processing content of the pre-processing performed before the form creation. In principle, the processes described above are performed in advance before the creation of the form, but may be appropriately executed as necessary when the form is created.

(Processing when creating a form)
Returning to FIG. 7, processing performed when creating a form will be described.
First, a maintenance vehicle is received (S704), and a maintenance receptionist inquires of the user (S705). Here, in addition to the predetermined work, the user declares the point that he / she wants to check regularly, and the person in charge of maintenance inputs it to the form issuing system as a request item (S706). The items input here are described in the customer request item description column 405 of the detail page P2 shown in FIG.

Next, the received vehicle is inspected, and the inspection result is recorded in the form issuing system (S707). Next, the maintenance staff performs vehicle maintenance in accordance with the instruction items recorded in the form issuing system (S708). At this time, the person in charge of maintenance records and records the state / situation of the maintenance part of the vehicle with the camera 103 as shown in FIG. 12 (S709). Note that the image of the maintenance location photographed and recorded in step S709 is also used as a photograph of the work location on the explanation page P3 shown in FIG. After the maintenance is completed, the maintenance result including the image recorded in step S709 is input to the form issuing system (S710), and an invoice is issued (S711). Also, the maintenance result is reported to the user (S712), the maintained vehicle is delivered and delivered to the user (S713).
The above is a series of processes performed when creating a form.

Next, with reference to FIG. 13, a process for creating a form will be described more specifically. The process shown in the flowchart of FIG. 13 is a process performed when a form is issued after completion of maintenance, and is mainly a process executed in step S711 of FIG.
First, when the vehicle maintenance is completed, the maintenance result is input to the form issuing system (S1301). This process corresponds to step S710 in FIG.

  Next, when creating an invoice, it is determined whether to create a new type of form (S1302). Here, the new type of form is a new form that the present inventor is currently examining, and not only lists the items and amounts of various expenses in a list like the conventional invoices, It is a form in which explanatory texts for technical terms displayed in the various expenses column are separately described, and supplementary explanations are also provided for work contents using photographs and illustrations. However, for example, if it is a memorandum of the invoice of the maintenance shop side, the description of the conventional invoice is sufficient, the form issuing system according to the present embodiment takes into account such a case, Both forms and legacy types can be issued.

Here, when the user selects the issuance of the old type of form, the old type of form is automatically created and issued based on the maintenance result input in step S1301 (S1303). If the user has selected to create a new type of form, the process advances to step S1304.
In step S1304, the details in the various cost columns such as the vehicle maintenance cost description column 302 on the detailed page P2 are blocked. This blocking can be performed by the same operation as described in FIGS. Next, for each block unit, linking with a photograph or illustration of the work location displayed in the supplementary explanation column middle section 401b etc. of the explanation page P3 (S1305) and the supplementary explanation column lower section 401c etc. are displayed. Linking with supplementary explanation (S1306) is performed. This point will be described in detail below.

((Linking with photos / illustrations of work parts and linking with supplementary explanations))
The form creator uses a setting screen (not shown) having the same configuration as that shown in FIGS. 4 and 10, and the work location displayed in the supplementary explanation column middle section 401 b of the explanation page P3 for each unit work that has been blocked. The supplementary explanation displayed in the lower part 401c etc. of the supplementary explanation column is set.
First, when a predetermined button is clicked on the setting screen of the detail screen 1001, the screen is switched to the setting screen of the explanation page P3. Then, by selecting a frame such as the supplementary explanation column middle 401b to which an image is to be set and clicking a predetermined button, an image stored in the nonvolatile storage device of the operation terminal 101 can be selected. Is affixed to the middle section 401b of the supplementary explanation column.

  Next, after the image is pasted in the supplementary explanation column middle section 401b or the like, when the work blocked in the specification is clicked, the supplementary explanation column 401 or the like to which the image is pasted is associated with the blocked work. Done. At this time, an image number 309 is assigned to the operation selected by clicking or the like. When this association is performed, the name of the associated work is automatically input to the supplementary explanation column upper section 401a and the like. In addition, for the lower part 401c of the supplementary explanation column, first, a pull-down menu in which the explanation abbreviation 901 of the image supplementary explanation master illustrated in FIG. 9 is displayed as a list. When one explanation abbreviation is selected from the list, the selection is made. The explanation content 902 corresponding to the explanation abbreviation 901 is automatically determined as the content displayed in the lower part 401c of the supplementary explanation column.

In addition, after an image is pasted in the supplementary explanation column middle section 401b or the like, clicking on a work-related location in the illustration of the appearance shape 409 of the maintenance vehicle causes a gap between the supplementary explanation column 401 or the like and the work-related location of the external shape 409. The location where the arrow line is drawn is determined.
The above work is repeated for each work unit that is made into a block.
In addition, the appearance shape 409 of the maintenance vehicle is automatically appropriate based on the type of vehicle (ordinary car, small car, etc.) that creates the form and the shape of the vehicle body (station wagon, box type, dump, etc.). The illustration is displayed, but if the image does not match the actual appearance of the maintenance vehicle, the form creator can change it manually. Moreover, although the case where one illustration image is displayed in FIG. 4 is illustrated, a plurality of images can also be displayed.

  The photograph / illustration of the work location and the appearance shape 409 of the maintenance vehicle may be photographs or illustrations. For example, for parts that have almost the same appearance depending on the vehicle model, the photo is more realistic, but for parts that differ greatly in appearance depending on the vehicle type, the user feels uncomfortable if they display something different from the user's model In some cases, such parts may be set to be displayed as an illustration.

In addition, the photograph or illustration of the work location can be the photograph or illustration image registered in step S703 of FIG. 7, or the parts of the vehicle actually maintained by the maintenance staff are photographed by the camera 103. Thus, an image recorded on the operation terminal 101 can be used.
As a result of the above setting work, the link between the blocked work and the supplementary explanation displayed in the supplementary explanation column lower section 401c and the like is associated with the photograph / illustration of the work location displayed in the supplementary explanation section middle section 401b and the like. Settings can be made. In addition, since these setting operations are performed using contents set in advance processing performed in advance before the creation of the form, the possibility of a setting error of the form creator being reduced is reduced.

Returning to FIG. 13, the term explanation is linked in step S1307. In this process, for example, depending on the level of expertise possessed by the user, unnecessary term explanations are not displayed on the form, or the term explanations set so that they are not displayed in the term explanation master in the pre-processing are displayed again. Set to do.
Next, it is inputted about how to respond to the requested items from the user in the actual maintenance (S1308). The contents set here are described in the “Corresponding contents” column of the customer request item description column (405) of the explanation page P3 shown in FIG.

Next, guidance from the factory and pasting of messages (S1309), pasting of the contents and timing of the next maintenance (S1310), and pasting of damaged parts of the incoming vehicle (S1311) are performed. These settings are described in the message description column 203 of the cover page P1 shown in FIG. 2, the recommended product display column 501 of the proposal page P4 shown in FIG. 5, and the vehicle check sheet description column 502, respectively.
When a print instruction (S1312) is made after the above processing is completed, a new type of form is printed (S1313). Hereinafter, this printing process will be described in detail.

((Form printing process))
In the form according to the present embodiment, as shown in the center of FIG. 6A, the A4 size cover page P1 and the proposal page P4 are printed side by side on the front side of the sheet of size A3, and the back side is also A4. When the size detail page P2 and the description page P3 are arranged side by side and printed on both sides so that they are folded in half so that they become A4 size after printing, as shown on the right side of FIG. It comes to become. However, the detailed page P2 shown in FIG. 3 has a large amount of description depending on the work content, and may not fit all of the content in the A4 size. In such a case, the form according to the present embodiment automatically and continuously prints on the A4 size paper after printing the A3 size for the contents that did not fit on the A4 size detail page P2 (FIG. 6). (B)).
In this way, by continuously printing the A3 paper of the form body and the A4 paper for the excess of the detailed pages, it is possible to avoid a situation in which the excess of the detailed pages are lost due to other documents.

(Summary)
As described above, according to the present invention, technical terms described in a form such as an invoice can be set and registered in advance in the form issuing system, and form creation is facilitated. In addition, the user can easily understand technical terms used in the description of expenses.
In the above description, the case where the form issuing system is applied to vehicle maintenance has been described. However, the present invention can be applied to other fields. For example, when pet surgery is performed at a veterinary hospital, or when pet trimming or vaccination is performed, forms such as invoices can be issued using the form issuing system of the present invention. . In particular, the form issuing system according to the present invention is suitable for a field in which products to be handled are recyclable.

Here, the cost item 305 and the cost amount 306 correspond to various cost information in the description of the claims. The identifier 801 corresponds to the identification information in the claims.
Further, the term explanation processing (step S701 in FIG. 7) and term explanation linking processing (S1307 in FIG. 13) correspond to term information holding means in the claims. Further, the printing process (steps S1312 and S1313 in FIG. 13) corresponds to the form information generation unit in the claims. The term explanation master screen (FIG. 8) corresponds to the first change means and the second change means in the claims.
The term explanation master screen (FIG. 8) corresponds to the association display means described in the claims. Further, the display columns for various expenses selection 804 on the term explanation master screen correspond to the column selection means, information change means, and association update means in the description of the claims.

It is a figure which shows the structural example of the form issue system which concerns on this embodiment. It is a figure which shows the specific example of the cover page P1 of a maintenance bill. It is a figure which shows the specific example of the detail page P2 of a maintenance bill. It is a figure which shows the specific example of the description page P3 of a maintenance bill. It is a figure which shows the specific example of the proposal page P4 of a maintenance bill. It is a figure explaining the printing method of a form. It is a flowchart which shows the flow of a process in the form issue system which concerns on this embodiment. It is a figure which shows the specific example of the setting registration method about term explanation. It is a figure which shows the specific example of the setting registration method about a work title and work description. It is a figure which shows the specific example of the screen which sets the set content of work. It is a figure which shows the specific example in the case of selecting a some line on the detail screen 1001, grouping, cancellation of grouping, and deletion of the description content 1003. It is a figure which shows the specific example of imaging | photography of the state and condition of the maintenance location of a vehicle. It is a specific processing flowchart about the process at the time of form creation.

Explanation of symbols

101 Operation terminal 102 Printer 103 Camera 104 Form 105 Storage device 201 User information entry field 202 Invoice arrangement information entry field 203 Message entry field 204 Factory name entry field 205 Form title field 301 Total amount entry field 302 Vehicle maintenance cost entry field 303 Vehicle inspection Agent cost description column 304 Legal cost description column 305 Cost item 305 Term description 306 Cost amount 307 Identifier 308 Vehicle information etc. description column 309 Image number 401, 402, 403, 404 Supplementary explanation column 405 Request item description column 406 Term explanation description column 407 Identifier 408 Image number 409 Appearance shape illustration 501 Product display column 502 Vehicle check sheet description column 503 Product service ticket display column 801 Identifier 802 Term title 803 Term description 804 Various cost selection items 05 print information 901 described abbreviation 902 describes the contents 1001 specification screen 1002 supplementary explanation screen 1003 described the contents M display device P1 cover page P2 specification page P3 description page P4 proposal page

Claims (3)

A form issuing system that outputs a form related to vehicle maintenance,
Expense information holding means for holding expense information including expense items,
Identification information for uniquely identifying a term relating to vehicle maintenance, a term explanation that is a term explanation, and various cost selection items that are items for associating the term explanation with the cost item Term information holding means to hold;
Only when the term explanation and the expense item are associated with each other by the expense selection item, the identification information is added to the expense information and printed on the form, and the identification information is added to the term explanation. Form information generating means for generating form information for printing on the form by adding
First changing means for changing the association in the various cost selection items;
Form issuing system with The term information holding means is further configured to hold print information indicating whether or not the term explanation is printed on the form in association with other information,
The form information generating means includes a term explanation in which the identification information is added to the form information when the print information indicates that the term explanation is printed.
The form issuing system according to claim 1, further comprising second changing means for changing the content of the print information.   The first changing means includes an association display means for displaying the association on the screen in the form of a list, a column selection means for executing a process for selecting each column of the list displayed on the screen, and the selection And an information updating unit that changes information in the column according to a user operation, and an association updating unit that stores the information changed by the information changing unit as the new association. The form issuing system according to claim 1 or 2.

Images