JP5153744B2 - Merchandise sales data processing apparatus and control program thereof - Google Patents

Description

  The present invention relates to a merchandise sales data processing apparatus having a receipt issuing function and a control program therefor.

  As a prior art related to the present invention, for example, an electronic device described in Patent Document 1 is known. This electronic device is provided with a receipt issuing function and a detecting means for detecting the presence or absence of a receipt provided in the receipt receiving part, and notifies the customer of forgetting to take the receipt.

  In recent years, POS terminals adopting a self-checkout method are becoming widespread. When a checkout operation is performed using the POS terminal, the customer registers the product himself, refills the product with a shopping bag, inserts the price, takes out the changed change, and obtains an issued receipt.

  There are many customers who are aware of the change taking out because there are many opportunities to experience it by using vending machines. However, there are many customers who forget to take receipts because there are usually few opportunities to experience receipts. In order to cope with this, if the detection means similar to the electronic device described in Patent Document 1 is used to notify the customer that the receipt is forgotten, there is a possibility that the customer may be notified that the receipt has been forgotten. . Such notifications can make customers uncomfortable.

  The present invention has been made based on the circumstances as described above, and its purpose is to accurately detect forgetting to take a receipt and to prevent a customer from forgetting to take a receipt, and It is to provide the control program.

The present invention provides a communication means for communicating with a host device, a settlement processing means for settlement of a transaction fee, and a receipt issuance for issuing a receipt on which information relating to the transaction is printed upon completion of processing by the settlement processing means. detecting means, and a receipt detection means for detecting the receipts that will be issued by the receipt issuing unit, the operator detecting means for detecting an operator of the apparatus, the goods placed on the mounting position of the purchased commodity A receipt is detected by the receipt detection unit after the processing by the product detection unit and the settlement processing unit is completed, an operator is not detected by the operator detection unit, and a product is not detected by the product detection unit. as a condition, the first informing means for informing the left behind the receipt to the host device via the communication means, Les by said first informing means After notifying the forgetting to take the over bets, when the receipt is not detected by the receipt detection means, and second notification means for notifying the cancellation of forgetting to take the receipt to the host device via the communication means, and It is characterized by comprising.

  According to the present invention in which such measures are taken, it is possible to provide a merchandise sales data processing apparatus and its control program that can accurately detect forgetting to take a receipt and prevent the customer from forgetting to take a receipt.

The system block diagram provided with the POS terminal in one Embodiment of this invention. The external appearance perspective view of the POS terminal in the embodiment. The schematic diagram which shows the control circuit of the POS terminal in the embodiment. The schematic diagram explaining the receipt sensor in the embodiment. The flowchart of the process which CPU of a POS terminal performs in the embodiment.

Hereinafter, an embodiment for carrying out the present invention will be described with reference to the drawings.
In this embodiment, the product sales data processing apparatus according to the present invention is applied to a self-checkout type POS terminal 1 used in a product sales store such as a supermarket or a convenience store.

  FIG. 1 is a configuration diagram of a network system including a POS terminal 1. This system is configured by connecting a plurality of POS terminals 1 and an attendant PC 2, which is a host device, via a network hub 3 so that they can communicate with each other. When an error occurs in each POS terminal 1, an error status for notifying the type of error is created and transmitted to the attendant PC2. The attendant PC 2 displays on the display device an error notification screen based on the error status received from the POS terminal 1 in order to notify the attendant which error has occurred in which POS terminal 1. When the attendant confirms the error notification screen, the attendant moves to the installation location of the POS terminal 1 where the error has occurred and deals with the error.

  An external perspective view of the POS terminal 1 is shown in FIG. The POS terminal 1 includes a display 10 with a touch panel for displaying operation guidance information and the like on the main body, a fixed scanner 11 for scanning a barcode attached to a product, a speaker 12 for outputting sound, and a communication means for communicating with an attendant PC 2. Communication unit 13, receipt issuing port 14 through which a receipt printed inside the main body is discharged, coin insertion port 15 into which a coin is inserted, bill insertion port 16 into which a bill is inserted, and banknote discharge for discharging a banknote out of change Place an exit 17, a coin outlet 18 for discharging coins of change, an unsettled side product placement table 19 for placing a product before a product code is input, and a product scanned with a barcode by the scanner 11. The finished product mounting table 20 and the pair of handle parts of the shopping bag are respectively latched so that the opening of the shopping bag opens upward. And a human detection sensor 35 is a pair of bag hanging member 21, and the operator detecting means. The human detection sensor 35 is a pyroelectric infrared sensor that detects, for example, weak infrared rays emitted by a human body, and detects the presence of a customer standing near the operation position of the POS terminal 1.

  A schematic diagram of the control circuit of the POS terminal 1 is shown in FIG. The POS terminal 1 includes a CPU 30 that functions as a control center. Then, the CPU 30 has a ROM 31 for storing fixed data such as a control program, a RAM 32 for forming various working storage areas according to processing scenes, an HDD (hard disk drive) 33 for storing various application programs and databases, Display 10, scanner 11, speaker 12, communication unit 13, printer 34 as receipt issuing means, person detection sensor 35, receipt sensor 36 as receipt detection means, amount of coins inserted from coin slot 15 A coin insertion unit 37 for counting the coins, a coin discharge unit 38 for discharging the coins of the change from the coin discharge port 18, a bill insertion unit 39 for counting the amount of the bills inserted from the bill insertion port 16, and a banknote of the change Is discharged from the banknote outlet 17 40, an unsettled side weighing unit 41 for weighing the product placed on the unsettled side product placing table 19, and a settlement for weighing the product placed on the settled side product placing table 20. The finished weighing unit 42 is connected by a bus line 43.

  FIG. 4 is a schematic diagram for explaining the operation of the receipt sensor 36. The receipt sensor 36 is a reflective sensor that detects the presence of an object by detecting, for example, reflection of ultrasonic waves or light emitted by the receipt sensor 36. The receipt paper 50 on which information such as transaction details is printed by the printer 34 is discharged from the receipt issuing port 14 to the outside of the POS terminal 1. Below the receipt issuing port 14, a small hole 51 is provided for the receipt sensor 36 to detect radiation and reflected waves such as ultrasonic waves. The position of the small hole 51 is positioned so that the distance from the receipt issuing port 14 is sufficiently shorter than the receipt length for one transaction. Therefore, when a receipt is issued from the receipt issuing port 14, the presence of the receipt is detected by the receipt sensor 36 unless the receipt is removed.

  Next, the basic operation of the POS terminal 1 will be described. In response to the customer placing the merchandise bag containing the merchandise on the unpaid-side merchandise placing table 19, the merchandise sales process is started. In the merchandise sales process, the customer sequentially takes out the merchandise from the merchandise basket placed on the unpaid-side merchandise placement table 19 and feeds the barcode attached to the merchandise to the scanner 11. At this time, the barcode is scanned by the scanner 11 and the product code is acquired. Further, product data including a price and a name is acquired from the product master stored in the HDD 33 based on the product code, and is registered in the product registration area of the transaction formed in the RAM 32. The customer packs the products for which the barcode scanning has been completed in a plastic bag that is hooked on the pair of bag hanging members 21. When all the products have been registered, the subtotal button displayed on the display 10 is operated to declare registration completion. Accordingly, the price is calculated based on the product data registered in the product registration area and displayed on the display 10. At this time, the bill inserted by the customer into the bill insertion slot 16 and the coins inserted into the coin insertion slot 15 are counted as deposit amounts by the bill insertion unit 39 and the coin insertion unit 37. Then, the difference between the deposit amount and the subtotal amount is calculated as change, the banknote of the change is discharged from the banknote discharge port 17 by the banknote discharge unit 40, and the coin of the change is changed to the coin discharge port 18 by the coin discharge unit 38. Discharged from. Thereafter, a receipt issuing process is started.

  FIG. 5 is a flowchart of processing executed by the CPU 30 in the receipt issuance processing. First, the CPU 30 creates receipt print data with reference to the product data registered in the product registration area, and causes the printer 34 to print a receipt according to the created print data (ST1). Thereafter, it is determined whether or not a receipt is detected by the receipt sensor 36 (ST2). When a receipt is not detected by the receipt sensor 36 (No in ST2), a message indicating that a jam error has occurred is displayed on the display 10 because there is a high probability that a receipt paper jam has occurred in the printer 34.

  On the other hand, when a receipt is detected by the receipt sensor 36 (Yes in ST2), the CPU 30 determines whether or not a product is placed on the adjusted product placement table 20 (ST3). While the weight of the product is detected by the adjusted-side weighing unit 42, it is determined that the product is placed on the adjusted-side product placement table 20 (Yes in ST3). On the other hand, when the weight of the product is not detected by the adjusted-side weighing unit 42, it is determined that the product is not placed on the adjusted-side product placement table 20 (No in ST3). In addition, the process of ST3 comprises a goods detection means.

  Then, the CPU 30 determines whether the presence of the customer is detected by the human detection sensor 35 (ST4). When the customer is within the detection range of the human detection sensor 35, the presence of the customer is detected by the human detection sensor 35 (Yes in ST4).

  Thereafter, when the customer leaves the POS terminal 1, the human detection sensor 35 does not detect the customer (No in ST4). At this time, the CPU 30 again determines whether or not a receipt is detected by the receipt sensor 36 (ST5). When a receipt is detected by the receipt sensor 36 (Yes in ST5), the CPU 30 displays a message or warning sound from the speaker 12 to warn of forgetting to take a receipt (ST6), and displays a message to warn forgetting to take a receipt. 10 (ST7). Further, by wireless communication using the communication unit 13, an error status indicating that a receipt has been forgotten has been transmitted to the attendant PC 2 via the network hub 3 (ST8). Thereafter, the processing of ST6 to ST8 is repeated until no receipt is detected by the receipt sensor 36. In addition, the process of ST6, ST7, and ST8 comprises an alerting | reporting means.

  When no receipt is detected by the receipt sensor 36 (No in ST5), the CPU 30 stops a message or warning sound that warns about forgetting to remove the receipt from the speaker 12 (ST9) and displays it on the display 10. The message warning that the receipt is forgotten is deleted (ST10). Further, by wireless communication using the communication unit 13, an error cancellation status is transmitted to the attendant PC 2 via the network hub 3 to the effect that the forgotten receipt has been resolved (ST 11), and the receipt issuing process is terminated. To do.

  As described above, the POS terminal 1 notifies that the receipt is forgotten on condition that the receipt is detected by the receipt sensor 36 and the presence of the customer is not detected by the human detection sensor 35. Therefore, while the customer is collecting change in the vicinity of the POS terminal 1, forgetting to take the receipt is not notified, and the customer is not uncomfortable. Further, the user is notified that the receipt has been forgotten on the condition that the product is placed on the settlement-side product placement table 20. For this reason, even if the customer moves to a position where the human detection sensor 35 cannot detect it, as long as the product is placed, it is not notified that the receipt has been forgotten.

  In addition, the attendant PC 2 is notified via the communication unit 13 that the receipt has been forgotten. Therefore, the attendant can grasp the occurrence of forgetting to take a receipt and prompt the customer who operates the POS terminal 1 to take a receipt.

  In addition, this invention is not limited to the said embodiment as it is, In the implementation stage, within the range which does not deviate from the summary, each component can be changed suitably and can be embodied.

  For example, in the above-described embodiment, the case where the present invention is applied to the POS terminal 1 adopting the self-checkout method has been described. However, the present invention is applied to a merchandise sales data processing apparatus in which a cashier performs a checkout operation. May be.

  Also, whether or not the product is placed on the adjusted product placement table 20 after the process order of ST3 and the process of ST4 is reversed and the presence of the customer is no longer detected by the human detection sensor 35. May be determined.

  In addition, various inventions can be formed by appropriately combining a plurality of constituent elements disclosed in the embodiment. For example, some components may be deleted from the overall components shown in the embodiment.

  DESCRIPTION OF SYMBOLS 1 ... POS terminal, 2 ... Attendant PC, 10 ... Display, 11 ... Scanner, 12 ... Speaker, 13 ... Communication unit, 30 ... CPU, 34 ... Printer, 35 ... Human detection sensor, 36 ... Receipt sensor

JP 2003-85649 A

Claims (6)

A communication means for communicating with the host device;
Checkout processing means to settle the price of the transaction,
A receipt issuing means for issuing a receipt printing the information on the transaction in response to processing by the settlement processing unit is completed,
A receipt detection means for detecting the receipts that will be issued by the receipt issuing unit,
And the operator detecting means for detecting an operator of the apparatus,
And the product detection means for detecting the goods placed on the mounting position of the purchased goods,
The communication is performed on condition that a receipt is detected by the receipt detection unit after the processing by the settlement processing unit is completed, an operator is not detected by the operator detection unit, and a product is not detected by the product detection unit. First notification means for notifying the higher-level device that a receipt has been forgotten via the means ;
After notifying receipt forgotten receipt by the first notifying means, when the receipt detecting means no longer detects the receipt, the second device is used to notify the host device of the cancellation of receipt forgetting. Notification means;
A product sales data processing apparatus characterized by comprising:   2. The merchandise sales data processing apparatus according to claim 1, wherein a self-checkout method in which a shopper operates to complete a checkout operation is employed. The product detection means, by detecting the weight of items placed on the mounting position, merchandise sales data processing apparatus according to claim 1 or 2, characterized in that to detect the goods. A subtotal button,
A slot for inserting bills or coins;
An outlet for discharging bills or coins;
Further comprising
In accordance with the operation of the subtotal button, the settlement processing means counts bills or coins inserted from the insertion slot, calculates a difference between the counted amount and the price of the transaction, and calculates the difference The merchandise sales data processing apparatus according to any one of claims 1 to 3, wherein the merchandise sales data is discharged from a discharge port. 5. The apparatus according to claim 1, further comprising third notification means for notifying occurrence of a jam error when a receipt is not detected by the receipt detection means after processing by the settlement processing means is completed. The product sales data processing device according to claim 1. A communication unit that communicates with the host device, a settlement processing unit that settles the price of the transaction, a receipt issuing unit that issues a receipt on which information related to the transaction is printed in response to completion of processing by the settlement processing unit , a receipt detection unit for detecting the receipts that will be issued by the receipt issuing unit, the operator detector for detecting the operator of the apparatus, a product detector for detecting the goods placed in the mounting position of the purchased commodity A product sales data processing device control program comprising:
In the product sales data processing device,
The communication is performed on condition that a receipt is detected by the receipt detection unit after processing by the settlement processing unit is completed, an operator is not detected by the operator detection unit, and a product is not detected by the product detection unit. A first notification function for notifying the higher-level device that a receipt has been forgotten via a unit ;
After notifying receipt forgotten receipt by the first notification function, when the receipt detecting unit no longer detects a receipt, the second device notifies the host device of the cancellation of receipt forgetting via the communication unit. A notification function;
Control program to realize.

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