JP5105061B2 - Passenger guidance system - Google Patents

Description

  The present invention relates to a passenger guidance system, a passenger guidance method, and an IC card type ticket, and in particular, a passenger guidance system, a passenger guidance method, and an IC card type board carried by a passenger, for guiding a passenger to a designated seat with a designated seat. Regarding tickets.

  As a conventional passenger guidance system, there is one described in Patent Document 1, for example. In the passenger guidance system described in this document, an IC ticket is used to notify a passenger of a disembarkation station, a transfer station, and a transfer error by voice or vibration. Moreover, the in-vehicle information notification method described in Patent Document 2 is based on the use section information of the electronic ticket possessed by the passenger of the transportation facility, and the destination station is connected to the portable terminal possessed by the passenger from the in-vehicle communication device. This is a step-by-step notification.

The aircraft seating confirmation system described in Patent Document 3 uses a boarding pass with an IC chip, reads and registers the boarding pass number and the seat number at the time of check-in, boarding, and seating, and immediately before departure, The boarding status and the seating status of the seat are confirmed, and the status of seated, not boarded, not seated, unauthorized seating, incorrect seating, etc. is displayed on the in-flight display device in the crew room.
JP 2002-108994 A JP 2002-271251 A JP 2005-50243 A

  By the way, the departure date and time, the train name, the destination, and the designated seat of the train to be boarded are described in the boarding ticket, and the passenger sees it and gets on and sits on his designated seat. If the designated seat was unknown at that time, the passenger had no choice but to confirm with the vehicle crew or other passengers. Also, even if they were sitting in the wrong seat or seated illegally, the crew and other passengers could not know unless they checked.

  The present invention has been made in view of the above circumstances, and an object thereof is to provide a passenger guidance system capable of appropriately guiding a passenger to a reserved seat.

According to the present invention, there is a passenger guidance system for guiding a passenger who has carried an IC card type ticket and boarded a vehicle to a designated seat,
Seat information transmission means for transmitting seat information of each seat provided in the vicinity of the plurality of seats provided in the vehicle or the plurality of seats,
The IC card type ticket is
Recording means in which reserved seat information of the reserved seat is recorded;
Seat information receiving means for receiving the seat information transmitted from the seat information transmitting means;
Determining means for determining whether or not the reserved seat information recorded in the recording means and the seat information received by the seat information receiving means match;
When the determination means determines that the designated seat information matches the seat information, a passenger guidance system is provided that includes notification means for notifying the passenger that the designated seat is in the vicinity of the designated seat.

  The transmission means is a means capable of wireless communication with radio waves that reach only within a predetermined range or direction, such as an infrared communication device. The transmission means and the IC card type ticket can communicate with each other when the passenger carrying the IC card type ticket approaches or when the passenger holds the IC card type ticket.

  The seat information includes a seat number and a seat position. Further, the notification means may include a display (LED, liquid crystal, organic EL, etc.), an audio output unit, and a vibration unit. When approaching the vicinity of the seat, the display blinks, changes color, or displays a message. Alternatively, the passenger is notified by voice, melody or vibration.

  According to the present invention, when the passenger approaches the designated seat, the passenger is informed so, so that it is easy to search for the seat and an erroneous sitting can be prevented.

  The passenger guidance system may further include position information transmitting means for transmitting position information of a plurality of predetermined locations of the vehicle, and the IC card type ticket corresponds to a relationship between the designated seat information and the position information. Message storage means for storing the attached message for guiding the passenger; position information receiving means for receiving the position information transmitted from the position information transmitting means; and the position information received by the position information receiving means; Based on the reserved seat information recorded in the recording means, an acquisition means for acquiring a corresponding message from the message storage means, and an output means for outputting the message acquired by the acquisition means can be provided. .

  The output means can include, for example, a display for displaying a message, an audio output unit, and the like. According to the relationship between the reserved seat information and the position information, for example, a message such as “The reserved seat is a vehicle next to the traveling direction” can be output.

  According to this configuration, since the passenger can be guided to the reserved seat by a message, the passenger can search for the reserved seat with peace of mind without any difficulty.

  The passenger guidance system may include vehicle information transmission means for transmitting vehicle identification information of the vehicle, and the IC card type ticket receives the vehicle identification information transmitted from the vehicle information transmission means. Information receiving means; determination means for determining whether the vehicle identification information received by the vehicle information receiving means matches the vehicle information recorded in the recording means; and the vehicle information matches by the determination means And a means for notifying a wrong ride when it is determined not to do so.

  According to this configuration, since the passenger is informed of the wrong ride in the vehicle, the wrong ride in the vehicle can be prevented.

  In the passenger guidance system, each seat has a ticket recognition means for recognizing the IC card type ticket of the passenger when the passenger is seated on the seat, and the ticket recognition means includes the IC card type. Detecting means for detecting that the passenger is seated in the seat when recognizing the ticket, and the ticket recognizing means being recognized when the detecting means detects that the passenger is seated in the seat Seating determination means for determining whether or not the reserved seat information acquired from the IC card type ticket matches the seat information recorded in the recording means, and the reserved seat information and the seat by the seating determination means And means for notifying the passenger of a mistake in sitting when it is determined that the information does not match.

The boarding ticket recognition means can include a reading section provided in an insertion section for inserting an IC card type boarding ticket, and a reading section for reading an IC card type boarding ticket in a contact or non-contact manner.
According to this configuration, since the passenger is notified of the seating error, the seating error can be prevented.

  In the passenger guidance system, when the ticket issuing machine issues the IC card type ticket for which the reserved seat of the train is reserved, the ticket issuing terminal that transmits the ticket issuing information of the designated seat, and the IC card type ticket is the automatic ticket gate. Ticket gate information terminal that acquires the reserved seat information from the IC card type ticket and transmits the ticket gate information of the corresponding designated seat when the ticket gate is used, and the designated seat transmitted from the ticket issuing terminal A ticket receiving information, and a database that stores the ticket gate information of the designated seats transmitted from the ticket gate information terminal and stores the ticket information for each designated seat, wherein each seat is designated from the database. A means for receiving the ticketing information for the seat, a means for receiving the ticket gate information for the designated seat from the database, and informing the reservation status based on the received ticketing information Means for notifying the ticket gate status based on the received ticket information, and means for notifying the seating status based on whether or not the IC card type ticket is recognized by the ticket recognition means; , Can be included.

  For example, the display means may be “vacant seat” if the ticket has not been issued, reserved seat is reserved by the ticketing machine, “reserved” if the ticket has been issued, and “sitting” if the ticket has passed through the automatic ticket gate. If the ticket is recognized after "waiting" or the ticket gate, the status of each seat such as "sitting" can be displayed. The display means can be a liquid crystal display, an LED display, a lamp, an organic EL display, or the like.

  According to this configuration, since the designation of each seat and the boarding situation can be known and the passenger can visually check the boarding situation with the display means of the designated seat, a sense of security is further increased.

  In the passenger guidance system, the means for informing the reservation situation, the means for informing the ticket gate situation, and the means for informing the seating situation may be a display provided on the backrest of each seat.

  According to this configuration, since the passenger can visually check the boarding and seating status of the designated seat in the state of the indicator provided in each seat, erroneous seating can be prevented. Moreover, since the crew member can visually check the seat situation at a glance at each vehicle by the display provided on the seat, the ticket check can be performed efficiently.

The notification means can notify the passenger of an error by displaying a lamp, LED display, liquid crystal display, organic EL display, etc. (lighting, blinking, message display, etc.), sound output such as sound and warning sound, etc. .
According to this configuration, it is possible to notify the passenger who missed the display of the boarding ticket of the seat error, and to prevent the seat error.

According to the present invention, there is a passenger guidance method for guiding a passenger who has carried an IC card type ticket and boarded a vehicle to a designated seat,
A seat information transmitter for transmitting seat information of each seat is provided at or near a plurality of seats provided in the vehicle,
The IC card type ticket includes recording means in which designated seat information of the designated seat is recorded, communication means for wirelessly communicating with the seat information transmitting unit, control means, and notification means,
The communication means of the IC card type ticket receives the seat information transmitted from the seat information transmission unit,
The control means of the IC card type ticket determines whether or not the designated seat information recorded in the recording means and the seat information received from the seat information transmission unit by the communication means match.
When the notification means of the IC card type ticket determines that the designated seat information and the seat information match, a passenger guidance method is provided for notifying the passenger that the designated seat is in the vicinity of the designated seat.

According to the present invention, there is an IC card type ticket that is carried by a passenger who has reserved a reserved seat in advance and gets on the vehicle,
Receiving means for wirelessly communicating with a plurality of seats provided in the vehicle or in the vicinity thereof with a seat information transmitting section for transmitting seat information of each seat and receiving the seat information;
Recording means in which reserved seat information of the reserved seat is recorded;
Determining means for determining whether or not the designated seat information recorded in the recording means and the seat information received by the receiving means match;
When the determination means determines that the designated seat information and the seat information coincide with each other, an IC card type ticket including notification means for notifying the passenger that the designated seat information is in the vicinity of the designated seat is provided.

  It should be noted that any combination of the above-described constituent elements and a conversion of the expression of the present invention between a method, an apparatus, a system, a recording medium, a computer program, etc. are also effective as an aspect of the present invention.

  ADVANTAGE OF THE INVENTION According to this invention, the passenger guidance system which can guide a passenger appropriately to a reserved seat is provided.

  Hereinafter, embodiments of the present invention will be described with reference to the drawings. In all the drawings, the same reference numerals are given to the same components, and the description will be omitted as appropriate.

(First embodiment)
FIG. 1 is a block diagram showing an overall configuration of a passenger guidance system 1 according to an embodiment of the present invention. The passenger guidance system 1 of the present embodiment includes a ticketing terminal 10, a ticketing machine 5 connected to the ticketing terminal 10, a ticket gate information terminal 30, an automatic ticket gate 9 connected to the ticket gate information terminal 30, and a database. A management server 40 including 200, and a train vehicle 50 including a vehicle terminal 51 and a seat group 52. The ticket issuing terminal 10, the ticket gate information terminal 30, the management server 40, and the vehicle terminal 51 are connected to the network 3.

  The network 3 is, for example, the Internet, a LAN (Local Area Network), or a WAN (Wide Area Network). In the passenger guidance system 1 of the present embodiment, when a passenger carries the IC card type ticket 100 issued by the ticket issuing machine 5 and passes through the automatic ticket gate 9 and gets into the train car 50, the passenger is placed in a designated seat. Properly guide. In addition, in the following each figure, the structure of the part which is not related to the essence of this invention is abbreviate | omitted.

  Each component of the passenger guidance system 1 includes an arbitrary computer CPU, memory, a program for realizing the components shown in the figure loaded in the memory, a storage unit such as a hard disk for storing the program, and a network connection interface. It is realized by any combination of hardware and software. It will be understood by those skilled in the art that there are various modifications to the implementation method and apparatus. Each drawing described below shows a functional unit block, not a hardware unit configuration.

  FIG. 2 is a diagram illustrating a configuration of the ticket issuing terminal 10 according to the present embodiment. The ticketing terminal 10 is a PC (Personal Computer), a workstation, or the like, and accepts input of ticketing information relating to passenger boarding, such as a vehicle departure / arrival station, vehicle number, departure time, seat number, and the like. The card type ticket 100 is issued.

  The ticket issuing terminal 10 includes a writing unit (not shown) that writes the ticket issuing information received in the above-mentioned manner into an IC chip memory (described later) in the IC card type ticket 100 by the ticket issuing machine 5, and an IC card type ticket. The ticket issuing information registered in 100 is provided with a ticketing information terminal 30 (FIG. 1) and a transmission unit (not shown) that transmits the ticket issuing information to the management server 40 (FIG. 1) via the network 3.

  As shown in FIG. 3, the IC card type ticket 100 includes a CPU 101, a memory 103, a reading / writing unit 104, an antenna 105, an infrared communication unit 107, a display control unit 109, a display unit 111, The CPU 101, the memory 103, the reading / writing unit 104, the infrared communication unit 107, and the display control unit 109 are connected to each other via a bus 113.

  The CPU 101 controls the entire IC card type ticket 100 together with each element of the IC card type ticket 100. The memory 103 includes a RAM (Random Access Memory), a ROM (Read Only Memory), an EEPROM (Erasable Programmable ROM), etc., and a storage area of a program executable by the CPU 101 and a work area used by the CPU 101 when executing the program. And a recording area for recording various information. The reading / writing unit 104 has an external interface function that makes it possible to access the memory 103 from an external device (not shown). The reading / writing unit 104 reads information in the memory 103 and outputs the information to the external device. Write to the memory 103. The information in the memory 103 of the IC card type ticket 100 may be configured so as to be readable and writable either by contact or non-contact from an external device.

  The infrared communication unit 107 performs infrared communication with an external device (described later) via the antenna 105. The display control unit 109 controls display on the display unit 111. The display unit 111 is, for example, a liquid crystal display, an EL (ElectroLuminescence) display, or the like.

  FIG. 4 is a diagram showing a configuration of the ticket gate information terminal 30 according to the embodiment of this invention. The ticket gate information terminal 30 is a PC, a workstation, or the like, and ticket issuing information when the ticket issuing machine 5 (FIG. 1) issues the IC card type ticket 100 and the automatic ticket gate 9 installed at the ticket gate. The ticket gate information when the IC card type ticket 100 is read is collected and managed.

  The ticket gate information terminal 30 includes a receiving unit (not shown) that receives the ticket issuing information from the ticket issuing terminal 10 (FIG. 1) and the memory 103 (FIG. 3) of the IC card type ticket 100 read by the automatic ticket gate 9. The ticket gate information 31 is received from a reception unit (not shown), a storage unit (not shown) that stores the ticket information 31 from the received information, and the ticket information 31 is integrated into the management server 40 (FIG. 1). And a transmitting unit (not shown) for transmitting via.

  FIG. 5 is a diagram illustrating an example of the structure of ticket issuing information according to the present embodiment. The ticketing information 220 includes a reservation number, a boarding train name, a departure station, an arrival station, a boarding date, a departure time, and a seat (car number and seat number). FIG. 6 is a diagram illustrating an example of the structure of ticket gate information according to the present embodiment. The ticket gate information 230 includes a reservation number, ticket gate entry date and time, and ticket gate date and time.

  The ticketing information 220 and the ticketing information 230 are transmitted from the ticketing terminal 10 and the ticketing information terminal 30 of FIG. 1 to the management server 40 via the network 3 and stored in the database 200, respectively.

  FIG. 7 is a diagram illustrating the configuration of the vehicle terminal 51 and the seat group 52 of the train vehicle 50 according to the present embodiment. The train vehicle 50 is a vehicle that carries passengers, and includes a vehicle terminal 51 and a seat group 52.

  The vehicle terminal 51 is a PC or a workstation, and collects and controls information related to each seat 54 in the seat group 52. The vehicle terminal 51 includes a receiving unit (not shown) that receives seating information from each seat 54 and a transmission / reception unit (not shown) that transmits and receives information to and from the management server 40 (FIG. 1) via the network 3. .

  The seat group 52 includes a plurality of seats 54. Each seat 54 includes a seat information transmission unit 80 on the backrest.

  FIG. 8 is a functional block diagram showing a main configuration of the IC card type ticket 100 of the passenger guidance system 1 of the present embodiment.

  The passenger guidance system 1 of this embodiment carries the IC card type ticket 100 and guides the passenger 7 who has boarded the vehicle (the train car 50 in FIG. 1) to the designated seat (the seat 54 in FIG. 7). A seat information transmission unit (infrared communication unit of the seat information transmission unit 80) that transmits the seat information of each of the plurality of seats 54 provided in the vehicle 50 or in the vicinity of each of the plurality of seats 54. 144), and the IC card type ticket 100 includes a recording unit (ticket information storage unit 120) in which designated seat information (ticket information) of a designated seat is recorded, and a seat information transmission unit (infrared communication unit 144). The seat information reception 122 that receives seat information transmitted from the vehicle, the designated seat information (ticket information) recorded in the recording unit (ticket information storage unit 120), and the seat information received by the seat information reception 122 match. Do A determination unit 124 that determines whether or not, and the determination unit 124 that notifies the passenger 7 that the designated seat information (passage ticket information) and the seat information are the same, .

  Specifically, the seat information transmission unit 80 includes a seat information storage unit 142 and an infrared communication unit 144, and the IC card type ticket 100 includes a ticket information storage unit 120, a seat information reception unit 122, and the like. The determination unit 124 and the notification unit 126 are included.

  In the seat information transmission unit 80, the seat information storage unit 142 stores a seat number (car number and seat number). The infrared communication unit 144 communicates with the IC card type ticket 100 by infrared communication. The infrared communication unit 144 transmits the seat number stored in the seat information storage unit 142 to the IC card type ticket 100 by infrared communication.

  As shown in FIG. 7, the infrared communication unit 144 provides a place where the passenger 7 travels with the IC card type ticket 100, for example, the whole (H) right next to the corresponding seat in the seat side passage and about 1 m (W) before and after. Infrared rays are transmitted over the covered range. When the passenger 7 passes the IC card type ticket 100 within the range, infrared communication with the IC card type ticket 100 can be performed.

  The infrared communication unit 144 of the seat information transmission unit 80 is provided in the seat 54 on the aisle side, stores the seat information of the seat 54 near the window and the center (not shown) in the seat information storage unit 142, and the infrared communication unit 144. Can transmit seat information of a plurality of seats 54 in the same row.

  In another embodiment, the seat information transmitting unit 80 may be an RFID tag, and wirelessly communicate with the IC card type ticket 100 to transmit seat information. An IC card type ticket 100 described later also includes an RFID tag, and can perform wireless communication with the seat information transmitting unit 80 to transmit the ticket information.

  In another embodiment, the seat information transmission unit 80 may be provided on the ceiling part of the passage of the seat 54, the side surface part on the passage side of the seat 54, or the floor surface. When the passenger 7 passes the passage of the seat 54 corresponding to the designated seat, the seat information transmission unit can communicate with the IC card type ticket 100 and the infrared communication unit 144 so that the seat information can be identified. It arrange | positions so that a range (WxH) may be set.

  In the IC card type ticket 100, as shown in FIG. 9, the ticket information storage unit 120 stores a reservation number, a boarding train name, a departure station, an arrival station, a boarding date and time, and a seat number. The ticket information storage unit 120 is included in the memory 103 of FIG.

  Returning to FIG. 8, the seat information receiving unit 122 performs infrared communication by the seat information transmitting unit 80 and the infrared communication unit 107 of FIG. The seat information receiving unit 122 receives the seat information transmitted from the seat information transmitting unit 80 and passes it to the determination unit 124.

  The determination unit 124 includes seat information that matches the seat number of the ticket information stored in the ticket information storage unit 120 in the plurality of seat information received by the seat information receiving unit 122 from the seat information transmission unit 80. It is determined whether or not. When the determination unit 124 determines that matching seat information is included, the notification unit 126 notifies the passenger 7 that the designated seat is in the vicinity. The notification unit 126 instructs the display control unit 109 in FIG. 3 to blink the backlight of the liquid crystal display of the display unit 111. Alternatively, a message such as “It is near the reserved seat” may be displayed on the display unit 111, or the background may be changed in color. In addition, the notification unit 126 can include an audio output unit (not shown) or a vibration unit (not shown), and notifies the passenger 7 by voice, melody, warning sound, or vibration when the designated seat is reached. can do.

  FIG. 10 is a plan view of the IC card type ticket 100 of the present embodiment. In the IC card type ticket 100, a reservation number, a boarding train name, a departure station, an arrival station, a departure date and time, and a seat number are displayed on the display unit 111.

  Operation | movement of the passenger guidance system 1 of this embodiment comprised in this way is demonstrated below. FIG. 11 is a flowchart illustrating an example of a passenger guidance processing procedure in the passenger guidance system 1 of the present embodiment. Hereinafter, description will be made with reference to FIGS. 1, 2, 4, 8, 10, and 11.

  The passenger guidance method of the present embodiment is a passenger guidance method for guiding a passenger who has carried an IC card type ticket 100 (FIG. 1) and boarded a vehicle (train vehicle 50 in FIG. 1) to a designated seat. A seat information transmission unit (infrared communication unit 144 in FIG. 8) that transmits seat information of each seat 54 is provided in the vicinity of the plurality of seats 54 provided in 50, and the IC card type ticket 100 is a designated seat. A recording unit (ticket information storage unit 120 in FIG. 8) in which designated seat information (ticket information) is recorded, and a communication unit (in FIG. 8) that wirelessly communicates with a seat information transmission unit (infrared communication unit 144 in FIG. 8). A seat information receiving unit 122), a control unit (determination unit 124 in FIG. 8), and a notification unit 126 (FIG. 8), and the communication unit (seat information receiving unit 122) of the IC card type ticket 100 is It is transmitted from the seat information transmitter (infrared communication unit 144) The seat information is received (S13), and the control unit (determination unit 124) of the IC card type ticket 100 receives the reserved seat information (ticket information) recorded in the recording unit (ticket information storage unit 120) and the communication unit. The seat information receiving unit 122 determines whether or not the seat information received from the seat information transmitting unit (infrared communication unit 144) matches (S15), and the notifying unit 126 of the IC card type ticket 100 designates the seat information. If it is determined that the seat information (ticket information) matches the seat information (YES in S15), the passenger is notified that the seat is in the vicinity of the designated seat (S17).

  Specifically, first, the ticket information input at the ticketing terminal 10 is recorded in the ticket information storage unit 120 of the IC card type ticket 100 of FIG. 8 by the ticketing machine 5 of FIG. 2 (S11). ). The IC card type ticket 100 is handed over to the passenger 7, and the passenger 7 takes the IC card type ticket 100 and passes through the automatic ticket gate 9 shown in FIG. Then, when walking toward the designated seat, the seat information transmission unit 80 (FIG. 8) and the IC card type ticket 100 (FIG. 8) perform infrared communication, and the infrared communication unit 144 of the seat information transmission unit 80. The seat information transmitted from (FIG. 8) is received by the seat information receiving unit 122 (FIG. 8) of the IC card type ticket 100 (S13).

  Then, the determination unit 124 (FIG. 8) adds the seat number of the ticket information stored in the ticket information storage unit 120 (FIG. 8) to the plurality of seat information received by the seat information receiving unit 122 (FIG. 8). It is determined whether or not seat information that matches is included (S15). When it is determined that matching seat information is included (YES in S15), for example, the notification unit 126 is notified by blinking the backlight of the display unit 111 (FIG. 10) (S17). . On the other hand, when it is determined that the matching seat information is not included (NO in S15), the process returns to step S13.

  As described above, according to the passenger guidance system 1 of the present embodiment, when a passenger approaches the designated seat, the passenger is notified so that it is easy to search for a seat and prevent a seating error. Can do.

(Second Embodiment)
FIG. 12 is a schematic diagram showing a train vehicle 50 of the passenger guidance system according to the embodiment of the present invention. The train vehicle 50 of the present embodiment is different from the train vehicle 50 of the above embodiment of FIG. 7 in that each seat 54 is provided with means for notifying the passenger 7 of the seat status.

  As shown in FIG. 12, each seat 54 includes a ticket insertion slot 56 provided in an arm portion, a back body sensor 58 provided on a backrest, a seat body sensor 60 provided on a seat surface, And a seat status notification unit 82 provided at the upper portion of the backrest. The back body sensor 58 and the seat surface sensor 60 detect that the passenger 7 is seated on the seat 54. By providing the back body sensor 58 and the seat surface sensor 60 on the back surface and the seat surface of each seat 54, the luggage is placed on the seat surface. In some cases, it is prevented from erroneously detecting seating.

  FIG. 13 is a diagram illustrating a configuration of the seat state notification unit 82 of the passenger guidance system 1 of the present embodiment.

  The seat status notification unit 82 includes the seat information transmission unit 80, the vacant seat lamp 84, the reserved lamp 86, the seating waiting lamp 88, and the seating lamp 90. The seat status notification unit 82 is provided in place of the seat information transmission unit 80 on the backrest of the seat 54 in FIG. 7 of the above embodiment.

  The vacant seat lamp 84, the reserved lamp 86, the seating waiting lamp 88, and the seating in progress lamp 90 notify the status of the seat 54 in which the seat status notification section 82 is provided. In another embodiment, the seat status such as “vacant seat”, “reserved”, “waiting to sit”, “sitting”, or the like may be displayed on the liquid crystal display. Various shapes can be considered for the shape, color, and arrangement of the lamp. Further, a plate with the characters “vacant seat” written on the side of the lamp may be provided without displaying the characters “vacant seat” in the lamp.

  The vacant seat lamp 84 is lit before the designated seat ticket for the seat 54 is issued. The reserved lamp 86 is turned on after the IC card type ticket 100 of the designated seat of the seat 54 is issued. The seating waiting lamp 88 is lit after the passenger 7 having the IC card type ticket 100 of the designated seat of the seat 54 passes the automatic ticket gate 9. The sitting lamp 90 is turned on when the passenger 7 holding the IC card type ticket 100 of the designated seat of the seat 54 is seated.

FIG. 14 is a functional block diagram showing the configuration of the seat device of the present embodiment.
The passenger guidance system 1 of the present embodiment has a ticket issuing terminal 10 (see FIG. 1) that transmits ticket information of a designated seat when the ticket issuing machine 5 (FIG. 1) issues an IC card type ticket 100 that reserves a designated seat of a train. 1) and when the IC card type ticket 100 is ticketed by the automatic ticket gate 9 (FIG. 1), the reserved seat information is acquired from the IC card type ticket 100 and the ticket gate information of the corresponding designated seat is transmitted. A database 200 that receives the information terminal 30 (FIG. 1), ticketing information for designated seats transmitted from the ticketing terminal 10, and ticketing information for designated seats transmitted from the ticketing information terminal 30, and stores them for each designated seat ( 1), and each seat 54 (FIG. 12) receives a ticket issuing information receiving unit 303 for receiving ticket issuing information for a designated seat from the database 200, and ticket gate information receiving for receiving ticket gate information for a designated seat from the database 200. 307, a vacant seat lamp 84 and a reserved lamp 86 for notifying the reservation status based on the received ticket issuing information, a seating waiting lamp 88 for notifying the ticket status based on the received ticket information, and a ticket recognition unit 309. And an in-sitting lamp 90 for notifying the seating status based on whether or not the IC card type ticket 100 is recognized.

  In the passenger guidance system 1 of the present embodiment, each seat 54 includes a seat device 300. The seat device 300 may be provided in any part of the seat 54, the seat devices 300 of the plurality of seats 54 may be provided collectively, or the seat devices 300 may be provided in a plurality of locations. The seat device 300 includes an interface unit (I / F) 301, a ticket issue information receiving unit 303, a display control unit 305, a ticket gate information receiving unit 307, a ticket recognition unit 309, a seating determination unit 311, and seating information. A transmission unit 313.

  The interface unit 301 communicates with the vehicle terminal 51. The ticket issuing information receiving unit 303 receives ticket issuing information from the vehicle terminal 51 via the interface unit 301. The ticket gate information receiving unit 307 receives ticket gate information from the vehicle terminal 51 via the interface unit 301. The vehicle terminal 51 is connected to the management server 40 (FIG. 1) via the network 3 and can receive ticketing information and ticket gate information from the database 200 (FIG. 1). The vehicle terminal 51 receives the ticketing information and ticket gate information of each seat from the database 200 and transmits the ticket issuing information and ticket gate information to the seat device 300 of the corresponding seat 54. Alternatively, the vehicle terminal 51 notifies the seat device 300 of each seat 54 that ticket issue information or ticket gate information has been received.

  When the IC card type ticket 100 is inserted into the ticket insertion slot 56, the ticket recognition unit 309 recognizes the IC card type ticket 100, and reads and writes the IC card type ticket 100 (see FIG. 3). ) To read the seat number stored in the memory 103 (FIG. 3) and notify the seating determination unit 311 of the seat number.

  In the passenger guidance system 1 of the present embodiment, each seat has an IC card that recognizes a passenger's IC card type ticket 100 when the passenger is seated on the seat, and a ticket recognition unit 309 that is an IC card. When the type ticket 100 is recognized, the back body sensor 58 and the seat surface sensor 60 that detect that the passenger is seated on the seat, and the back body sensor 58 and the seat surface sensor 60 indicate that the passenger is seated on the seat. A seating determination unit 311 for determining whether or not the designated seat information acquired from the IC card type ticket 100 recognized by the ticket recognition unit 309 matches the seat information recorded in the seat information storage unit 142 when detected. The seating determination unit 311 includes a seating lamp 90 (flashing) for notifying the passenger of a seating error when it is determined that the designated seat information and the seat information do not match. .

  The seating determination unit 311 receives seating detection signals from the back body sensor 58 and the seat body sensor 60. The seating determination unit 311 determines whether or not the seat number notified from the ticket recognition unit 309 matches the seat number stored in the seat information storage unit 142 (FIG. 8). Furthermore, the seating determination unit 311 determines the seating status of the passenger 7 based on the seating detection signals received from the back body sensor 58 and the seat body sensor 60. The result determined by the seating determination unit 311 is transferred to the display control unit 305 and the seating information transmission unit 313.

  The display control unit 305 controls the display of the vacant seat lamp 84, reserved lamp 86, seating waiting lamp 88, and seating lamp 90. The seating information transmission unit 313 transmits the determination result received from the seating determination unit 311 to the vehicle terminal 51 via the interface unit 301.

  The operation | movement at the time of the seat condition alerting | reporting in the passenger guidance system 1 of this embodiment comprised in this way is demonstrated below. FIG. 15 is a flowchart illustrating an example of the operation at the time of seat status notification in the passenger guidance system 1 of the present embodiment. Hereinafter, a description will be given with reference to FIGS. 14 and 15.

  First, until the ticket issuing information receiving unit 303 receives ticket issuing information (NO in S21), the display control unit 305 turns on the vacant seat lamp 84 (S23). When the ticket issuing information receiving unit 303 receives the ticket issuing information (YES in S21), the display control unit 305 turns off the vacant seat lamp 84 and turns on the reserved lamp 86 (S25).

  Next, until the ticket gate information receiving unit 307 receives the ticket gate information (NO in S27), the process returns to step S25. When the ticket gate information receiving unit 307 receives the ticket gate information (YES in S27), the display control unit 305 turns off the reserved lamp 86 and turns on the seating waiting lamp 88 (S29). When the ticket recognition unit 309 recognizes the IC card type ticket 100 and reads the seat number (YES in S31), the seating determination unit 311 stores the seat number stored in the seat information storage unit 142 (FIG. 8). (S33). When the seat numbers match (YES in S33), the display control unit 305 turns off the sitting waiting lamp 88 and turns on the sitting lamp 90 (S35). Then, the seating information transmission unit 313 transmits the seating information to the vehicle terminal 51 via the interface unit 301 (S37).

  On the other hand, if the seat numbers do not match in step S33 (NO in S33), the display control unit 305 turns off the seating waiting lamp 88 and blinks the seating lamp 90 (S39). Then, the seating information transmission unit 313 transmits erroneous seating information to the vehicle terminal 51 via the interface unit 301 (S41).

  When the IC card type ticket 100 is not recognized in step S31 (NO in S31), the seating determination unit 311 determines the presence / absence of seating detection signals from the back body sensor 58 and the seat body sensor 60 (S43). ). While the seating detection signal is not detected, the process directly returns to step S31. When the seating detection signal is detected (YES in S43), there is a possibility that the passenger 7 is seated without inserting the IC card type ticket 100 into the ticket insertion slot 56, so the in-sitting lamp 90 flashes ( S45). Then, the seating information transmission unit 313 transmits unapproved information to the vehicle terminal 51 via the interface unit 301 (S47).

  FIG. 16 is a flowchart showing an example of the operation of the entire passenger guidance system 1 of the present embodiment. Hereinafter, a description will be given with reference to FIGS.

  First, the seat status notifying unit 82 lights the vacant seat lamp 84 (S191). Passenger 7 goes to the ticketing counter and purchases a ticket (S101). At this time, the ticket issuing terminal 10 accepts the input of ticket issuing information (S121), and causes the ticket issuing machine 5 to record the ticket information in the ticket information storage unit 120 of the IC card type ticket 100 and issue the ticket (S123). . Passenger 7 carries IC card type ticket 100 toward the ticket gate (S103). The ticket issuing terminal 10 transmits the ticket issuing information of the issued IC card type ticket 100 to the ticket gate information terminal 30 and the management server 40 via the network 3 (S125). The management server 40 stores the received ticket issue information in the database 200 (S151).

  Then, the management server 40 transmits the ticketing information stored in the database 200 to the vehicle terminal 51 via the network 3 (S153). The vehicle terminal 51 further transmits the ticket issuing information received from the management server 40 to the seat device 300 (S161). When receiving the ticketing information, the seat device 300 turns off the vacant seat lamp 84 of the seat status notification unit 82 and turns on the reserved lamp 86 (S171, S193).

  Thereafter, when the passenger 7 passes the automatic ticket gate 9 (S105), the ticket gate of the IC card type ticket 100 is implemented (S131). The ticket gate information terminal 30 acquires the ticket information read by the automatic ticket gate 9 from the IC card type ticket 100 (S141), generates ticket gate information from the information, and transmits it to the management server 40 via the network 3. (S143).

  The management server 40 stores the received ticket gate information in the database 200 (S155). Then, the management server 40 transmits the ticket gate information stored in the database 200 to the vehicle terminal 51 via the network 3 (S157). The vehicle terminal 51 further transmits the ticket gate information received from the management server 40 to the seat device 300 (S163). Upon receiving the ticket gate information, the seat device 300 turns off the reserved lamp 86 of the seat status notification unit 82 and turns on the seating waiting lamp 88 (S173, S195).

  Thereafter, the passenger 7 gets on the train car 50 (S107). At this time, the IC card type ticket 100 is in a waiting state for receiving seat information from the seat information transmitting unit 80 (S133). When the passenger 7 approaches the vicinity of the designated seat, the IC card type ticket 100 receives the seat information transmitted from the seat information transmitting unit 80 (S175). Then, the determination unit 124 of the IC card type ticket 100 determines that the seat information transmitted from the seat information transmission unit 80 and the seat number of the ticket information stored in the ticket information storage unit 120 match, and a notification is made. The unit 126 blinks the backlight of the display unit 111 of the IC card type ticket 100 to notify the passenger 7 that the passenger is near the designated seat (S135).

  When the passenger 7 inserts the IC card type ticket 100 into the ticket insertion slot 56 of the seat 54 (S109, S137), the ticket recognition unit 309 of the seat device 300 recognizes the IC card type ticket 100 (S177). When the passenger 7 is seated on the seat 54 (S111), the back body sensor 58 and the seat surface sensor 60 detect the seating in the seat device 300 (S179). In the seat device 300, when the seating determination unit 311 confirms that the seat number of the passenger 7 is correct, the display control unit 305 turns off the seating waiting lamp 88 of the seat status notification unit 82 and turns on the seating lamp 90. (S181, S197).

  Then, the seat device 300 transmits the seating information to the vehicle terminal 51 (S183). The vehicle terminal 51 transmits the seating information received from the seat device 300 to the management server 40 via the network 3 (S165). Then, the management server 40 stores the received seating information in the database 200 (S159).

  As described above, according to the passenger guidance system 1 of the present embodiment, the reservation, ticket gate, and seating status of each seat are reported by the seat status notifying unit 82 provided in each seat 54, so that the passenger is designated seat. Since it is possible to visually check the boarding and seating conditions, it is possible to prevent erroneous seating. Also, you can sit with confidence when you are seated, increasing your sense of security. In addition, the seat status notifying unit 82 provided in each seat 54 allows the crew members to check the seat status at a glance in each vehicle, so that the ticket check can be performed efficiently.

(Third embodiment)
FIG. 17 is a block diagram showing a main configuration of the IC card type ticket 100 of the passenger guidance system 1 according to the embodiment of the present invention. The IC card type ticket 100 of this embodiment is different from the IC card type ticket 100 of the above embodiment in that the passenger 7 is guided from the boarding time to the designated seat by a message.

  The passenger guidance system 1 of the present embodiment includes a position information transmitting unit (seat information transmitting unit 80 in FIG. 8) that transmits position information of a plurality of predetermined locations of the vehicle, and the IC card type ticket 100 is a designated seat. Position information for receiving position information transmitted from a message storage section 160 for storing a message for guiding passengers associated with the relationship between information and position information, and a position information transmission section (seat information transmission section 80 in FIG. 8) Based on the position information received by the receiving unit (seat information receiving unit 122), the position information receiving unit (seat information receiving unit 122), and the designated seat information recorded in the recording unit (ticket information storage unit 120), a message An acquisition unit (message selection unit 162) that acquires a corresponding message from the storage unit 160, and an output unit (message) that outputs the message acquired by the acquisition unit (message selection unit 162). Provided with over-di notification unit 164), the.

  Specifically, IC card type ticket 100 includes a message storage unit 160, a message selection unit 162, and a message notification unit 164. The message storage unit 160 includes a first message table 170 as shown in FIG. 18A and a second message table 172 as shown in FIG.

  The first message table 170 stores a message corresponding to the difference between the vehicle number (car number) read from the IC card type ticket 100 and the vehicle number of the seat 54. For example, when the difference between the vehicle numbers is −1, the message “The reserved seat is the next vehicle opposite to the traveling direction of the train” is associated.

  The second message table 172 stores a message corresponding to the difference between the seat number read from the IC card type ticket 100 and the seat number of the seat 54. For example, when the difference between the seat numbers is 10, a message “Please go 10 rows toward the direction of travel of the train” is associated.

  Returning to FIG. 17, the message selection unit 162 receives the vehicle number and seat number read from the IC card type ticket 100 by the seat information receiving unit 122, and the vehicle number and seat number of the seat 54 from the ticket information storage unit 120. Read. The message selection unit 162 obtains the difference between the vehicle number read from the IC card type ticket 100 and the vehicle number of the seat 54, reads a message corresponding to the difference from the first message table 170, and notifies the message notification unit 164 To do.

  The message selection unit 162 obtains the difference between the seat number read from the IC card type ticket 100 and the seat number of the seat 54 when the difference between the vehicle numbers is 0, that is, after the passenger 7 gets on the correct vehicle. The message corresponding to the difference is read from the second message table 172 and notified to the message notification unit 164.

  The message notification unit 164 notifies the message notified from the message selection unit 162. Here, the display control unit 109 is instructed to display on the display unit 111. In another embodiment, the message notification unit 164 may cause the voice output unit to output a message by voice.

  As described above, according to the passenger guidance system 1 of the present embodiment, the passenger can be guided to the designated seat with a message, so that the passenger can search for the designated seat without worrying about it.

  As mentioned above, although embodiment of this invention was described with reference to drawings, these are the illustrations of this invention, Various structures other than the above are also employable.

For example, the passenger guidance system 1 according to another embodiment may include a vehicle information transmission unit (infrared communication unit 144 in FIG. 8) that transmits vehicle identification information of the vehicle. The IC card type ticket 100 includes a vehicle information receiving unit (seat information receiving unit 122 in FIG. 8) that receives vehicle identification information transmitted from a vehicle information transmitting unit (infrared communication unit 144), and a vehicle information receiving unit (seat The information receiving unit 122) determines whether the vehicle identification information received and the vehicle information recorded in the ticket information storage unit 120 (FIG. 8) match, and the determination unit 124 matches the vehicle information. If it is determined not to, a notification unit 126 that notifies of a wrong boarding can be provided.
According to this configuration, since the passenger is informed of the wrong ride in the vehicle, the wrong ride in the vehicle can be prevented.

Further, for example, the seat information transmission unit 80 of FIG. 8 may be provided in the vicinity of a train entrance, train identification information of a train may be stored in the seat information storage unit 142, and the infrared communication unit 144 may transmit the train identification information Good. The IC card type ticket 100 includes a train information receiving unit (seat information receiving unit 122 in FIG. 8) that receives train identification information transmitted from the infrared communication unit 144 and a train information receiving unit (seat information receiving unit 122). When the determination unit 124 determines whether the received train identification information and the train information recorded in the ticket information storage unit 120 (FIG. 8) match, and the determination unit 124 determines that the train information does not match And an informing unit 126 for informing of a wrong boarding.
(Appendix 1)
A passenger guidance system that carries an IC card type ticket and guides a passenger who has boarded the vehicle to a designated seat,
Seat information transmission means for transmitting seat information of each seat provided in the vicinity of the plurality of seats provided in the vehicle or the plurality of seats,
The IC card type ticket is
Recording means in which reserved seat information of the reserved seat is recorded;
Seat information receiving means for receiving the seat information transmitted from the seat information transmitting means;
Determining means for determining whether or not the reserved seat information recorded in the recording means and the seat information received by the seat information receiving means match;
A passenger guidance system comprising: notifying means for notifying the passenger that the designated seat information and the seat information coincide with each other when the judging means judges that the designated seat information matches the seat information.
(Appendix 2)
In the passenger guidance system according to appendix 1,
Comprising positional information transmission means for transmitting positional information of a plurality of predetermined locations of the vehicle,
The IC card type ticket is
Message storage means for storing a message for guiding the passenger associated with the relationship between the reserved seat information and the position information;
Position information receiving means for receiving the position information transmitted from the position information transmitting means;
An acquisition means for acquiring a corresponding message from the message storage means based on the position information received by the position information receiving means and the reserved seat information recorded in the recording means;
A passenger guidance system comprising: output means for outputting the message acquired by the acquisition means.
(Appendix 3)
In the passenger guidance system according to appendix 1 or 2,
Vehicle information transmission means for transmitting vehicle identification information of the vehicle,
The IC card type ticket is
Vehicle information receiving means for receiving the vehicle identification information transmitted from the vehicle information transmitting means;
Determining means for determining whether or not the vehicle identification information received by the vehicle information receiving means matches the vehicle information recorded in the recording means;
A passenger guidance system comprising: means for notifying a wrong ride when it is determined by the determination means that the vehicle information does not match.
(Appendix 4)
In the passenger guidance system according to any one of appendices 1 to 3,
Each seat is
Ticket recognition means for recognizing the IC card type ticket of the passenger when the passenger is seated in the seat;
Detecting means for detecting that the passenger is seated in the seat when the ticket recognition means recognizes the IC card type ticket;
When the detection means detects that the passenger is seated on the seat, the seat information in which the reserved seat information acquired from the IC card type ticket recognized by the ticket recognition means is recorded in the recording means Seating determination means for determining whether or not the same,
A passenger guidance system comprising: means for notifying the passenger of a seating error when the seating determination means determines that the designated seat information and the seat information do not match.
(Appendix 5)
In the passenger guidance system according to appendix 4,
A ticketing terminal for transmitting ticketing information for the designated seat when the ticketing machine issues the IC card type ticket for which the reserved seat for the train is reserved;
A ticket gate information terminal for acquiring the reserved seat information from the IC card type ticket when the IC card type ticket is ticketed by an automatic ticket gate, and transmitting the ticket information of the corresponding designated seat;
A database that receives the ticketing information of the designated seat transmitted from the ticketing terminal and the ticketing information of the designated seat transmitted from the ticketing information terminal, and stores the ticketing information for each designated seat;
Each seat is
Means for receiving the ticketing information of the reserved seat from the database;
Means for receiving the ticket gate information of the designated seat from the database;
Means for notifying the reservation status based on the received ticketing information;
Means for informing the ticket gate status based on the received ticket gate information;
A passenger guidance system comprising: means for notifying a seating situation based on whether or not the IC card type ticket has been recognized by the ticket recognition means.
(Appendix 6)
In the passenger guidance system according to appendix 5,
The means for notifying the seating error, the means for notifying the reservation situation, the means for notifying the ticket gate situation, and the means for notifying the seating situation are a passenger guidance system that is an indicator provided on the backrest of each seat.
(Appendix 7)
A passenger guidance method for guiding a passenger carrying an IC card type ticket to a designated seat on a vehicle,
A seat information transmitter for transmitting seat information of each seat is provided at or near a plurality of seats provided in the vehicle,
The IC card type ticket includes recording means in which designated seat information of the designated seat is recorded, communication means for wirelessly communicating with the seat information transmitting unit, control means, and notification means,
The communication means of the IC card type ticket receives the seat information transmitted from the seat information transmission unit,
The control means of the IC card type ticket determines whether or not the designated seat information recorded in the recording means and the seat information received from the seat information transmission unit by the communication means match.
A passenger guidance method for notifying the passenger that the designated seat information is in the vicinity of the designated seat when the informing means of the IC card type ticket determines that the designated seat information matches the seat information.
(Appendix 8)
An IC card type ticket that is carried by a passenger who has reserved a reserved seat in advance and gets on the vehicle,
Receiving means for wirelessly communicating with a plurality of seats provided in the vehicle or in the vicinity thereof with a seat information transmitting section for transmitting seat information of each seat and receiving the seat information;
Recording means in which reserved seat information of the reserved seat is recorded;
Determining means for determining whether or not the designated seat information recorded in the recording means and the seat information received by the receiving means match;
An IC card type ticket including notifying means for notifying the passenger that the designated seat information and the seat information coincide with each other when the judging means judges that the designated seat information matches the seat information.

It is a block diagram showing the whole passenger guidance system composition concerning an embodiment of the invention. It is a figure which shows the structure of the terminal for ticket issuing of FIG. It is a block diagram which shows the structure of the IC card type | mold ticket of FIG. It is a figure which shows the structure of the ticket gate information terminal of FIG. It is a figure which shows an example of the structure of the ticket issue information of this embodiment. It is a figure which shows an example of the structure of the ticket gate information of this embodiment. It is a figure which shows the structure of the vehicle terminal and seat group of the train vehicle of FIG. It is a functional block diagram which shows the principal part structure of the IC card type | mold ticket of this embodiment. It is a figure which shows an example of the structure of the boarding ticket information storage part of the IC card type boarding ticket of FIG. It is a top view of the IC card type boarding ticket of this embodiment. It is a flowchart which shows an example of the passenger guidance process sequence in the passenger guidance system of this embodiment. It is a mimetic diagram showing a train car of a passenger guidance system concerning an embodiment of the invention. It is a figure which shows the structure of the seat condition alerting | reporting part of FIG. It is a functional block diagram which shows the structure of the seat apparatus of the passenger guidance system of this embodiment. It is a flowchart which shows an example of the operation | movement at the time of the seat condition alerting | reporting in the passenger guidance system of this embodiment. It is a flowchart which shows an example of operation | movement of the whole passenger guidance system of this embodiment. It is a block diagram which shows the principal part structure of the IC card type | mold ticket of the passenger guidance system of this embodiment. It is a figure which shows the example of the structure of the message storage part of the IC card type | mold ticket of FIG.

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 Passenger guidance system 3 Network 5 Ticketing machine 7 Passenger 9 Automatic ticket gate 10 Ticketing terminal 30 Ticket gate information terminal 40 Management server 50 Train vehicle 51 Vehicle terminal 52 Seat group 54 Seat 56 Passenger ticket insertion slot 58 Back surface sensor 60 Seat Body sensor 80 Seat information transmission section 82 Seat status notification section 84 Empty seat lamp 86 Reserved lamp 88 Seated waiting lamp 90 Seated lamp 100 Card type ticket 103 Memory 104 Read / write section 105 Antenna 107 Infrared communication section 109 Display control section 111 Display unit 113 Bus 120 Passenger ticket information storage unit 122 Seat information reception unit 124 Determination unit 126 Notification unit 142 Seat information storage unit 144 Infrared communication unit 160 Message storage unit 162 Message selection unit 164 Message notification unit 170 First message table 172 Second Message table Bull 200 Database 220 Ticketing information 230 Ticketing information 300 Seat device 301 Interface unit 303 Ticketing information receiving unit 305 Display control unit 307 Ticketing information receiving unit 309 Boarding ticket recognition unit 311 Seating determination unit 313 Seating information transmission unit

Claims (3)

A passenger guidance system that carries an IC card type ticket and guides a passenger who has boarded the vehicle to a designated seat,
Seat information transmission means for transmitting seat information of each seat provided in the vicinity of the plurality of seats provided in the vehicle or the plurality of seats,
The IC card type ticket is
Recording means in which reserved seat information of the reserved seat is recorded;
Seat information receiving means for receiving the seat information transmitted from the seat information transmitting means;
Determining means for determining whether or not the reserved seat information recorded in the recording means and the seat information received by the seat information receiving means match;
A first notification means for notifying the passenger that the designated seat information and the seat information coincide with each other when the determination means determines that the seat information is the same;
Each seat is
A ticket recognition means for recognizing the IC card type ticket of the passenger;
Seating presence / absence determining means for determining whether or not the passenger is seated by sensors installed on both the backrest and the seat surface;
In the state where the ticket recognition means has not recognized the IC card type ticket, the passenger is encouraged to recognize the IC card type ticket when the seating presence / absence determination means determines that the passenger is seated. A second notification means;
Second storage means for storing own seat information;
Detection means for determining that the passenger is seated in the seat when the ticket recognition means recognizes the IC card type ticket;
When the detecting means detects that the passenger is seated on the seat, the designated seat information acquired from the IC card type ticket recognized by the ticket recognition means is recorded in the second storage means. Seating determination means for determining whether or not the seat information matches,
Means for notifying the passenger of a seating error when the seating determination means determines that the designated seat information and the seat information do not match,
The passenger guidance system is
A ticketing terminal for transmitting ticketing information for the designated seat when the ticketing machine issues the IC card type ticket for which the reserved seat for the train is reserved;
A ticket gate information terminal for acquiring the reserved seat information from the IC card type ticket when the IC card type ticket is ticketed by an automatic ticket gate, and transmitting the ticket information of the corresponding designated seat;
A database that receives the ticketing information of the designated seat transmitted from the ticketing terminal and the ticketing information of the designated seat transmitted from the ticketing information terminal, and stores the ticketing information for each designated seat;
Each seat is
Means for receiving the ticketing information of the reserved seat from the database;
Means for receiving the ticket gate information of the designated seat from the database;
Means for notifying the reservation status based on the received ticketing information;
Means for informing the ticket gate status based on the received ticket gate information;
Means for notifying the seating status based on whether or not the IC card type ticket is recognized by the ticket recognition means,
The means for notifying the seating error, the means for notifying the reservation situation, the means for notifying the ticket gate situation, and the means for notifying the seating situation are passenger guidance which is a display provided on the backrest of each seat. system. The passenger guidance system according to claim 1,
Comprising positional information transmission means for transmitting positional information of a plurality of predetermined locations of the vehicle,
The IC card type ticket is
Message storage means for storing a message for guiding the passenger associated with the relationship between the reserved seat information and the position information;
Position information receiving means for receiving the position information transmitted from the position information transmitting means;
An acquisition means for acquiring a corresponding message from the message storage means based on the position information received by the position information receiving means and the reserved seat information recorded in the recording means;
A passenger guidance system comprising: output means for outputting the message acquired by the acquisition means. In the passenger guidance system according to claim 1 or 2,
Vehicle information transmission means for transmitting vehicle identification information of the vehicle,
The IC card type ticket is
Vehicle information receiving means for receiving the vehicle identification information transmitted from the vehicle information transmitting means;
Determining means for determining whether or not the vehicle identification information received by the vehicle information receiving means matches the vehicle information recorded in the recording means;
A passenger guidance system comprising: means for notifying a wrong ride when it is determined by the determination means that the vehicle information does not match.

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