JP5088067B2 - Telephone number search system, information processing server, and telephone connection method - Google Patents

Description

  The present invention generally relates to a telephone number search system, an information processing server, and a telephone connection method.

  2. Description of the Related Art Conventionally, a telephone usage form in which a telephone number search site that provides telephone connection destination information on the Internet is used and a telephone connection is made based on search result information obtained there has been widely used. On the other hand, in recent years, various services that link information search and voice communication more closely have been developed with the broadband access lines of the Internet and higher functionality and lower prices of communication devices and terminal devices. It has become like this.

  The following non-patent document 1 is a telephone number search site that can search for company / store information on the Internet. In this search site, the user can search for a partner to make a telephone connection by inputting the business type, name, address, or other keyword of the company / store to be searched on the screen of the terminal device. In addition, this search site can also search for a partner to make a telephone connection in conjunction with the map information. The search result information is displayed on the screen of the terminal device, and the user inputs the displayed telephone number of the company / store into the telephone terminal to make a telephone connection.

  Patent Document 1 below discloses a method that enables direct telephone connection from a search result display screen of a company / store information search site to a telephone connection destination designated by a user. By providing a method for making a telephone connection directly from the search result display screen without requiring the user to enter a telephone number separately, the convenience of the user when searching and connecting to the telephone is improved, and the telephone number is Opportunities to make effective use of telephone communications are also given to companies and stores that do not want to be informed.

  Patent Document 2 below discloses a telephone connection method that enables a caller communication terminal and a callee communication terminal to make a call at a predetermined time according to a schedule registered in advance by the user in the center. This method provides the user with the benefit of making a call without fail at the time promised to the call partner.

NTT Number Information Corporation, i-Town Page (registered trademark), [Search September 18, 2007], [online], Internet <URL: http://itp.ne.jp/> JP 2007-96570 A Japanese Patent No. 3902742

  However, in the method of using the search result of the company / store information search site according to the above-mentioned Patent Document 1, the convenience of redialing when the other party who attempted the telephone connection is absent or cannot establish the connection is busy. There was a problem. In the above method, since the caller is a search site instead of the user himself, no outgoing call history or incoming call history is left in the telephone terminal. Therefore, to call back after using the search site, start the search site again and display the search results, or make a note of the phone number at the time of the first call and make a note later I had to manually enter the number into the phone terminal.

Even when the telephone connection method according to Patent Document 2 described above is used, the telephone number of the other party of the caller must be stored once or written down, and information related to the call schedule must be registered from the center screen. The procedure was complicated.

  The present invention has been made in view of the above problems, and an object of the present invention is to provide means for registering outgoing date and time information in a telephone number search site and automatically making a telephone connection after the outgoing date and time has arrived. Accordingly, it is an object of the present invention to provide a telephone number search system, an information processing server, and a telephone connection method that improve convenience when a user calls back and increase telephone use opportunities.

In order to solve the above-described problem, according to a first aspect of the present invention, a plurality of terminal devices and search result information satisfying a search condition connected to the terminal devices via a network and transmitted from the terminal devices Is provided with an information processing server capable of notifying the terminal device. The information processing server includes: an information processing unit that manages transmission date / time information specified from the terminal device in association with the search result information; and a telephone connection destination corresponding to the transmission date / time information when the transmission date / time arrives And a call processing unit that establishes a call between the terminal device and the terminal device connected to the telephone based on the information.

According to such a configuration, it is possible to register the call origination date and time (that is, the date and time when the telephone connection is attempted) in conjunction with the search result information, and the user can easily make a call without memorizing the phone number or writing down a memo. It is possible to call again. For example, when a call is made when a search result is obtained and the other party is absent or busy, the time when the other party is expected to be connected can be registered from the search result screen. By doing so, even after the use of the search site is ended, reconnection is automatically attempted when the time arrives. In addition, when searching for a company / store or the like, if the company / store or the like to be called is out of business hours, the date and time within the business hours can be registered from the search result screen. By doing so, a telephone connection is attempted after business hours when the connection can be made reliably. At that time, the user is not required to store additional information. It is expected that opportunities for telephone use will increase due to the improvement of convenience at the time of redialing.

Various applications are possible in the above-described telephone number search system of the present invention. As an example, before the call date and time arrives and the call is established with the terminal device connected to the telephone, the call processing is performed by the user. It is also possible to add a voice processing unit that sends voice information for requesting whether or not to continue. According to such a configuration, when there is a situation where the user cannot be connected to the telephone at the transmission date and time, the attempt to automatically connect the telephone can be stopped.

Also, when the call date and time arrives, voice information is sent to the terminal device connected to the telephone first, and when there is no response from the terminal device connected to the telephone, voice information notifying the user that there was no response It is also possible to add a voice processing unit that transmits the sound. According to such a configuration, when the telephone connection destination is still unable to be connected at the transmission date and time, the user can efficiently know that fact.

  In addition, the telephone connection destination information may be concealed in the search result information transmitted from the information processing server to the user terminal device. Here, the telephone connection destination information indicates a telephone number in a normal telephone, an IP address in VoIP (Voice over Internet Protocol), and the like. According to such a configuration, even companies, stores, etc. that do not want to disclose telephone connection destination information to users, or even general users can be searched persons of a telephone number search site, and further increase in telephone use opportunities. I can expect.

According to the second aspect of the present invention, information that can be notified to the terminal device of search result information that is connected to a plurality of terminal devices via a network and that satisfies the search conditions transmitted from the terminal device. A processing server is provided. The information processing server includes an information processing unit that manages transmission date and time information designated from the terminal device in association with the search result information, and a telephone connection destination corresponding to the transmission date and time information when the transmission date and time arrives And a call processing unit that establishes a call between the terminal device and the terminal device connected to the telephone based on the information.

As an example of the application of the information processing server of the present invention, the information processing server uses voice information to the terminal device before establishing a call between the terminal device and the terminal device connected to the telephone. You may further provide the audio | voice process part which calculates | requires the instruction | indication of the continuation of a transmission process.

The call processing unit may first make a call to the terminal device connected to the telephone before establishing a call between the terminal device and the terminal device connected to the telephone. Furthermore, when there is no response from the terminal device connected to the telephone, the information processing server may include a voice processing unit that notifies the terminal device that there is no response by voice information.

Further, as described above, the telephone connection destination information may be concealed in the search result information transmitted from the information processing server to the user terminal device.

According to a third aspect of the present invention, there is provided a telephone connection method for establishing a call between terminals based on search result information that satisfies a search condition transmitted from a terminal device connected via a network. The telephone connection method includes a step of receiving outgoing date / time information transmitted from the terminal device, a step of holding the outgoing date / time information in association with the search result information, and the outgoing call date / time when the outgoing date / time has arrived. The method includes the steps of: acquiring information on a telephone connection destination corresponding to date / time information; and establishing a call between the terminal device and the acquired terminal device of the telephone connection destination.

As an example of application of the telephone connection method of the present invention, before establishing a call between the terminal device and the acquired terminal device of the telephone connection destination, continuation of call processing by voice information to the terminal device You may ask for the permission indication.

Further, before establishing a call between the terminal device and the acquired telephone connection destination terminal device, first, a telephone call is made to the telephone connection destination terminal device, and there is no response from the telephone connection destination terminal device. In the case of a failure, the terminal device may be notified that there is no response by voice information.

  Similarly to the first and second aspects of the present invention, the telephone connection destination information may be concealed in the search result information transmitted to the user terminal device.

  As described above, according to the present invention, the transmission date and time information is registered in the telephone number search site, and the telephone connection can be automatically performed after the arrival of the transmission date and time. It is possible to provide a telephone number search system, an information processing server, and a telephone connection method that improve user convenience and increase telephone use opportunities.

  Hereinafter, preferred embodiments of the present invention will be described in detail with reference to the accompanying drawings. In the present specification and drawings, components having substantially the same function are denoted by the same reference numerals, and redundant description is omitted.

FIG. 1 is a block diagram showing the configuration of a telephone number search system according to the first and second embodiments of the present invention.

  As shown in FIG. 1, the telephone number search system 1 includes an information processing server 10 having, for example, an information processing unit 11, a call processing unit 12, and a voice processing unit 13. When the audio information is not provided to the user, the audio processing unit 13 may be omitted. The information processing server 10 further includes a user DB 16, a telephone connection destination DB 17, and a call reservation DB 18 as a database (hereinafter referred to as DB) for managing data necessary for telephone number search and telephone connection. When the information processing server 10 is configured with a three-layer architecture, the information processing unit can be further divided into a screen management unit 11a and a processing control unit 11b. Data input / output with the three databases is normally performed in the information processing unit 11. The information processing server 10 is typically configured by a general computer mainly including a central processing unit (CPU), an input / output interface, a main storage device (main memory), and an auxiliary storage device (hard disk or the like). it can. The information processing unit 11 (or the screen management unit 11a and the processing control unit 11b), the call processing unit 12, the voice processing unit 13, and each database of the information processing server 10 are each one without departing from the technical scope of the present invention. It may be arranged in any way on a computer or distributed among a plurality of computers.

The telephone number search system 1 further includes a plurality of terminal devices. As an example, FIG. 1 shows a Web terminal 21 and a telephone terminal 22 operated by a user 20 who uses the telephone number search system 1, and a telephone terminal 24 of a telephone connection destination 23. The Web terminal 21 is connected to the information processing unit 11 of the information processing server 10 via the Internet. The Web terminal 21 is a terminal device having a Web browser function that is software for browsing an information page described in HTML (HyperText Markup Language). Typically, the Web terminal 21 is a PC (personal computer), PDA (PDA). A portable information terminal) or many types of cellular phones can be used as the Web terminal. The telephone terminal 22 and the telephone terminal 24 are connected to the call processing unit 12 and the voice processing unit 13 of the information processing server 10 via a telephone network. The telephone terminal 22 and the telephone terminal 24 are terminal devices having a telephone function. Typically, the telephone terminal 22 and the telephone terminal 24 are not limited to conventional fixed telephones and mobile phones, but can call IP telephones using IP (Internet Protocol). It can be used as a terminal.

2 to 4 are sequence diagrams showing the flow of processing in the telephone number search system according to the first and second embodiments of the present invention. Between the first embodiment and the second embodiment of the present invention, the processing from when the user accesses the telephone number search system to when a call instruction is issued from the information processing unit 11 to the call processing unit 12 is common. FIG. 2 shows the flow of processing during that time. FIG. 3 shows the flow of processing in the first embodiment of the present invention after a call instruction is issued from the information processing unit 11 to the call processing unit 12. FIG. 4 shows the flow of processing in the second embodiment of the present invention after a call instruction is issued from the information processing unit 11 to the call processing unit 12.

Referring to FIG. 2, in order to make a telephone connection in the telephone number search system according to the present invention, the user 20 first inputs search conditions through the Web terminal 21. The input search condition is transmitted to the information processing unit 11 via the Internet. When the information processing unit 11 is divided into the screen management unit 11a and the processing control unit 11b, the screen management unit 11a receives the transmitted search condition. Here, the search condition is information for a user to search for a partner with whom a telephone connection is made, and typically corresponds to the name of a partner, the name of a business type, and the like. The screen management unit 11a transmits the received search condition to the processing control unit 11b. The process control unit 11b searches the telephone connection destination DB 17 for data of the telephone connection destination that satisfies the search condition. The search result information obtained there is notified to the Web terminal 21 of the user 20 through the screen management unit 11a and displayed for the user. The flow of processing from the input of the search condition up to the notification of the result so far is widely known in the technical field to which the present invention belongs, and only a brief description will be given in this specification.

It should be noted that the telephone connection destination information may be concealed in the search result information notified to the Web terminal 21 of the user 20 here. In the present embodiment, the telephone connection destination information here means a telephone number. In the present invention, as will be described later, the information processing server 10 becomes a subject of telephone call and telephone reservation, so there is no need to inform the user of the telephone number. By concealing the telephone number, even a company / store or the like who does not want to disclose the telephone number to the user, or a general user, can be a search target person of the telephone number search site. The telephone connection destination information is not limited to a telephone number, and may be an IP address in VoIP.

In the first and second embodiments of the present invention, when the telephone number search system notifies the user of the search result, typically, a date / time designation field and a telephone call button are provided together with information on the telephone connection destination that is the search result. Displayed on the terminal screen. The user can input or select the date and time when he / she wants to make a telephone connection in the date and time designation field. When the user inputs or selects a date and time in the date and time designation field and presses the call button, the designated date and time information (hereinafter referred to as call date and time information) is transmitted to the information processing unit 11. When receiving the transmitted transmission date information, the screen management unit 11a notifies the processing control unit 11b of the transmission date information.

When receiving the notification of the transmission date / time information, the process control unit 11b normally waits until the designated date / time. Here, as shown in FIG. 2, when attention is paid to one flow from the notification of the transmission date / time information to the arrival of the transmission date / time, the processing control unit 11b simply does nothing and waits for the transmission date / time. You may see it. However, preferably, the transmission date and time information designated by a plurality of users is stored in the transmission reservation DB in association with the search result information, and a process for searching the transmission target data from the transmission reservation DB at regular time intervals is separately performed. It is better to keep it running. This waiting process to be operated separately will be described in detail later in this specification.

When the designated outgoing date / time arrives, the process control unit 11b searches the user DB for the telephone number of the user 20 related to the outgoing date / time information, and acquires it. Then, the acquired telephone number of the user 20 and the telephone number of the telephone connection destination related to the transmission date and time information are transferred to the call processing unit 12, and a transmission instruction is issued from the processing control unit 11b to the call processing unit 12. .

When the processing control unit 11b receives the notification of the transmission date / time information and the transmission date / time designated by the user is blank, the waiting process described here is omitted, and the call processing from the processing control unit 11b is performed. It is good also as giving a transmission instruction | indication to the part 12 immediately.

FIG. 3 is a sequence diagram showing a flow of processing in the first embodiment of the present invention after a call instruction is given from the information processing unit 11 to the call processing unit 12. Upon receiving the call instruction, the call processing unit 12 makes a call to the voice processing unit 13 and the telephone terminal 22 of the user 20. Thereafter, the voice processing unit 13 sends a voice to the telephone terminal 22 for confirming whether or not to continue the calling process to the telephone connection destination 23. The user 20 selects whether to continue or cancel the calling process as a response to the voice. The selection result is typically transmitted by a push signal from the telephone terminal 22. When an instruction (that is, a selection result) from the user is transmitted, the call processing unit 12 performs a process according to the content of the instruction. If the instruction content is “continue processing”, the call processing unit 12 continues to make a call to the telephone terminal 24 of the telephone connection destination 23 and establish a call between the telephone terminal 22 and the telephone terminal 24. If the instruction content is “cancel”, the call is disconnected without making a telephone call to the telephone terminal 24.

FIG. 4 is a sequence diagram showing a flow of processing in the second embodiment of the present invention after a call instruction is given from the information processing unit 11 to the call processing unit 12. Upon receiving the call instruction, the call processing unit 12 makes a call to the telephone terminal 24 of the telephone connection destination 23. Here, the call processing unit 12 performs processing according to the presence or absence of a response from the telephone terminal 24. When there is a response from the telephone terminal 24, the telephone call is further made to the telephone terminal 22 of the user 20, and a call is established between the telephone terminal 22 and the telephone terminal 24. If there is no response from the telephone terminal 24, the telephone call is made to the voice processing unit 13 and the telephone terminal 22 of the user 20. Then, the voice processing unit 13 plays a voice notifying the telephone terminal 22 that there is no response from the telephone connection destination 23.

  FIG. 5 is a configuration diagram showing the contents of the database according to the first and second embodiments of the present invention. This database is composed of three databases: a user DB 16, a telephone connection destination DB 17, and a call reservation DB 18. The database configuration is not limited to such contents. Each database may be further divided into a plurality of tables, and these can be integrated and managed.

The user DB 16 is a database that manages information related to users who use the telephone number search site, and typically includes information such as a user identification ID and a telephone number. The user identification ID is identification information for uniquely identifying a user from among a plurality of users. When using the telephone number search site, if the user is required to be authenticated from the viewpoint of improving security, the password may be managed in association with the user identification ID. Since the telephone number is required when making a telephone connection with the searched telephone connection destination, the telephone number is managed in association with the user identification ID.

The telephone connection DB 17 is a database that manages information related to a partner to be searched in the telephone number search site, and typically includes information such as an identification ID, a name, and a telephone number. The identification ID is identification information for uniquely identifying a telephone connection destination from a plurality of telephone connection destinations. The name is used when displaying the search result of the telephone connection destination. When audio information is streamed to the user, “name kana” is preferably additionally managed. For example, in the first embodiment described above, when a voice for confirming the continuation of the calling process is played from the voice processing unit 13, by reading out this “name kana”, it is possible to tell the user which telephone connection destination the calling process is for. I can inform you. Since the telephone number is necessary when making a telephone connection with the searched telephone connection destination, the telephone number is managed in association with the identification ID and time information as necessary.

When the same telephone connection destination has a different telephone number for each time zone, the time information may be managed in association with the identification ID of the telephone connection destination DB 17. For example, such a configuration is effective when there are a plurality of telephone numbers to be connected depending on business hours when searching for a company or a store. In this case, the telephone number is managed in association with the identification ID and time information. By doing so, when the call date and time arrives, the call processing unit establishes a call based on the information of one valid phone connection destination selected from the information of the plurality of phone connection destinations corresponding to the call date and time information Can be made.

  The outgoing call reservation DB 18 is a database for managing outgoing date and time information designated by the user, and typically includes information such as outgoing reservation identification ID, sender, incoming caller, outgoing date and time, and status. The transmission reservation identification ID is identification information for uniquely specifying a transmission reservation from among a plurality of transmission reservations. The caller is information for identifying the user who reserved the call, and typically corresponds to the user identification ID of the user DB 16. The called party is information for specifying the telephone connection destination that is the target of transmission, and typically corresponds to the identification ID of the telephone connection destination DB 17. The transmission date and time is a scheduled date and time for attempting transmission, and is managed in association with the transmission reservation identification ID. The status is information added so that the system can identify the reservation status of outgoing calls such as whether or not outgoing calls have already been completed.

  FIG. 6 is a flowchart showing the detailed contents of the waiting process after the information processing unit 11 receives the transmission date / time information designated by the user in the first and second embodiments of the present invention. When waiting for the transmission date and time, preferably the transmission date and time information designated by a plurality of users is stored in the transmission reservation DB in association with the search result information, and the data to be transmitted is transmitted from the transmission reservation DB at regular time intervals. As described above, it is preferable to keep the search process running. By adopting such a configuration, it is possible to separate the reception date / time information reception, waiting, and telephone call processing into separate processes, and it is possible to prevent the number of processes from increasing due to an increase in the number of call reservations and deterioration in processing performance. . The contents of the waiting process that is continuously operated on the CPU of the information processing server 10 will be described below with reference to FIG.

In S30, which is the first step of the waiting process, data corresponding to (1) status = “waiting for transmission” and (2) the transmission date / time before the current time is retrieved and extracted from the transmission reservation DB 18 and read into the main memory. . Next, the process branches in S31 according to the number of data extracted in S30. If the number of data is zero, the process returns to S30 after pausing for a certain time in S32. If the number of data is 1 or more, in S33, the status value in the outgoing reservation DB 18 of the extracted data is changed to “start outgoing call processing”. Thereafter, in S34, the calling process is started. After the calling process is activated in S34, the waiting process does not wait for the activated calling process to end, and returns to S30. This is because waiting for the end of the activated outgoing call processing is delayed due to waiting for an instruction from the user during the outgoing call processing or the like, and the start of processing of other outgoing reservation data is delayed.

FIG. 7 and FIG. 8 are flowcharts showing the detailed contents of the calling process activated by the above-described waiting processes S30 to S34 in the first embodiment of the present invention. The outgoing call process is activated on the CPU of the information processing server 10 by the waiting process, and then operates independently of the waiting process.

In S40, which is the first step of the outgoing call process, the telephone number of the user having the user identification ID that matches the sender of the outgoing call reservation data inherited from the waiting process is retrieved from the user DB 16 and read into the main memory. In step S41, the telephone connection destination telephone number and name kana information having an identification ID that matches the recipient of the outgoing call reservation data is retrieved and extracted from the telephone connection destination DB 17 and read into the main memory. Here, in the case where a plurality of telephone numbers are managed for each time zone in association with one telephone connection destination, the search condition that the current time is further included in the time (business hours managed in the telephone connection destination DB 17) is also included. Added. Through the processing so far, data necessary for making a call is obtained from the database.

In S42, an audio file is preferably created by converting the “name kana” acquired in S41 into text-to-speech. The voice file created here is used for guidance (guidance) by voice from the voice processing unit 13 to the user later. In S43, the processing control unit 11b issues a call instruction to the call processing unit 12, and a resource for one line of the voice processing unit 13 is secured.

When the call processing unit 12 receives a call instruction from the processing control unit 11b, the call processing unit 12 makes a call to the user's telephone number in S44. This telephone number as the telephone call destination is the telephone number acquired in S40 described above. Thereafter, the process branches in S45 depending on whether or not there is a response from the user to the outgoing call. If there is no response from the user, the process proceeds to S46, the status value on the call reservation DB 18 is changed to “calling side connection NG” for the call reservation data inherited from the waiting process, and the call process ends. If there is a response from the user, the process proceeds to S47, where a call is made from the call processing unit 12 to the voice processing unit 13, and the voice processing unit 13 sends a call to the telephone connection destination to the user. Voice guidance (guidance) for confirming whether to continue is played.

The processing after S48 is continuously shown in the flowchart of FIG. In S47 of FIG. 7, when voice guidance (guidance) is sent from the voice processing unit 13 to the user, the user can return an instruction as to whether to continue or cancel the calling process. The instruction from the user is typically transmitted to the voice processing unit 13 in the form of a push signal input to the telephone terminal. In S48, the process branches depending on the instruction content received from the user. If the instruction content is “cancel”, the process proceeds to S49, the status value on the call reservation DB 18 is changed to “cancel by user instruction” for the call reservation data inherited from the waiting process, and the call process disconnects the call. Exit later. If the instruction content is “continuation” in S48, the process proceeds to S50.

In S50, a call is transmitted from the call processing unit 12 to the telephone connection destination. Here, the telephone number as the call destination is the telephone number acquired in S41 described above. The telephone number of the telephone connection destination can be associated with the outgoing reservation identification ID and stored in the outgoing reservation DB 18, but in that case, the telephone number of the telephone connection destination is changed between the time when the outgoing call is reserved and the outgoing date and time. In this case, the problem is that a call is made to the phone number before the change, so that the latest phone number is acquired from the phone connection destination DB when the call date and time arrives as shown in this embodiment. Is desirable.

After the call is sent from the call processing unit 12 to the telephone connection destination in S50, the process branches in S51 depending on whether or not there is a response from the telephone connection destination to the outgoing call. If there is no response from the telephone connection destination, the process proceeds to S52, and voice guidance (guidance) is sent from the voice processing unit 13 to the user indicating that the telephone connection destination has not responded. In S53, the status value on the call reservation DB 18 for the call reservation data inherited from the queuing process is changed to "Called side connection NG", and the call process ends after the call is disconnected.

If there is a response from the telephone connection destination in S51, the process proceeds to S54. In S54, a call is established between the user and the telephone connection destination. Thereafter, in S55, the status value on the call reservation DB 18 for the call reservation data inherited from the waiting process is changed to “normal end”, and the call processing ends.

The preferred embodiments of the present invention have been described in detail above with reference to the accompanying drawings, but the present invention is not limited to such examples. It is obvious that a person having ordinary knowledge in the technical field to which the present invention pertains can come up with various changes or modifications within the scope of the technical idea described in the claims. Of course, it is understood that these also belong to the technical scope of the present invention.

  For example, in the above embodiment, the terminal used for telephone connection has been described as a telephone terminal connected to an information processing server via a telephone network, but the present invention is not limited to this. For example, an Internet telephone that can make a call via the Internet may be used as an alternative means of the telephone terminal, and in that case, a telephone number search to a call can be performed on one Web terminal.

  In addition, the present invention can be widely applied to systems that can generally search for a party with whom a user desires a telephone connection. For example, it is conceivable to provide a telephone connection service between users by using the present invention on a social networking service (SNS) website whose number of users has been rapidly increasing in recent years. In such a Web site, the convenience of service and the confidentiality of personal information are required at the same time. Therefore, the improvement in convenience and the enhancement of the confidentiality of telephone numbers, which are the features of the present invention, can be effectively utilized.

  INDUSTRIAL APPLICABILITY The present invention can be used for a telephone number search system, an information processing server, and a telephone connection method. The telephone number search system, the information processing server, and the telephone connection can be used for improving convenience when calling back by a user and increasing telephone use opportunities. A method is provided.

It is a block diagram which shows the structure of a telephone number search system. It is a sequence diagram which shows the flow of the process of the first half part common to 1st and 2nd embodiment. It is a sequence diagram which shows the flow of the process of the second half part in 1st embodiment. It is a sequence diagram which shows the flow of the process of the second half part in 2nd embodiment. It is a block diagram which shows the content of the database in 1st and 2nd embodiment. It is a flowchart which shows the detail of the waiting process in 1st and 2nd embodiment. It is the first half part of the flowchart which shows the detail of the transmission process of 1st embodiment. It is the second half part of the flowchart which shows the detail of the transmission process of 1st embodiment.

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 Telephone number search system 2 Internet 3 Telephone network 10 Information processing server 11 Information processing part 11a Screen management part 11b Processing control part 12 Call processing part 13 Voice processing part 16 User DB
17 Telephone connection DB
18 Outgoing reservation DB
20 User 21 (User's) Web terminal 22 (User's) telephone terminal 23 Telephone connection destination 24 (Telephone connection destination) Telephone terminal S30 to S34 Each step of waiting process S40 to S55 Each step of outgoing call process

Claims (9)

A plurality of terminal devices, and an information processing server connected to the terminal devices via a network and capable of notifying the terminal devices of search result information satisfying search conditions transmitted from the terminal devices. Phone number search system
The information processing server
A telephone connection destination database that stores an identifier of each telephone connection destination included in the search result information and a telephone number for each time period for each telephone connection destination in association with each other;
And transmitting reservation database for storing the outgoing date and time information indicating the outgoing time designated by the terminal device, the search results in conjunction with a telephone connection destination identifier selected from the information,
When the originating date and time stored by the originating reservation database arrives, it obtains the telephone number of the telephone connection destination corresponding at the originating date from the telephone connection destination database, corresponding to the telephone number acquired with the terminal device A call processing unit for establishing a call with a device that performs
Equipped with a,
The search result information in which the telephone number for each time zone is concealed is transmitted from the information processing server to the terminal device.
A telephone number search system characterized by that. It said information processing server, prior to establishing the pre-Kiko, characterized in that it further comprises an audio processing unit for obtaining the instruction for continuing permission of transmission processing by the voice information to the terminal apparatus, according to claim 1 Phone number search system described in. The call processing unit, prior to establishing the pre-Kiko performs telephone call to the device corresponding to the telephone number,
The information processing server further includes a voice processing unit that notifies the terminal device that there is no response by voice information when there is no response from the device corresponding to the telephone number. The telephone number search system according to claim 1. An information processing server capable of notifying the terminal device of search result information that is connected to a plurality of terminal devices via a network and satisfies search conditions transmitted from the terminal device,
A telephone connection destination database that stores an identifier of each telephone connection destination included in the search result information and a telephone number for each time period for each telephone connection destination in association with each other;
And transmitting reservation database for storing the outgoing date and time information indicating the outgoing time designated by the terminal device, the search results in conjunction with a telephone connection destination identifier selected from the information,
When the originating date and time stored by the originating reservation database arrives, it obtains the telephone number of the telephone connection destination corresponding at the originating date from the telephone connection destination database, corresponding to the telephone number acquired with the terminal device A call processing unit for establishing a call with a device that performs
Equipped with a,
The information processing server transmits the search result information in which the telephone number for each time zone is concealed to the terminal device.
An information processing server characterized by that. It said information processing server, prior to establishing the pre-Kiko, characterized in that it further comprises an audio processing unit for obtaining the instruction for continuing permission of transmission processing by the voice information to the terminal apparatus, according to claim 4 Information processing server described in 1. The call processing unit, prior to establishing the pre-Kiko performs telephone call to the device corresponding to the telephone number,
The information processing server further includes a voice processing unit that notifies the terminal device that there is no response by voice information when there is no response from the device corresponding to the telephone number. The information processing server according to claim 4 . A telephone connection method for establishing a call between terminals by an information processing server based on search result information satisfying a search condition transmitted from a terminal device connected via a network,
The information processing server
A telephone connection destination database that stores an identifier of each telephone connection destination included in the search result information and a telephone number for each time period for each telephone connection destination in association with each other;
An outgoing call reservation database for storing outgoing date and time information indicating the outgoing date and time in association with the identifier of the telephone connection destination;
With
The method
Transmitting the search result information in which the telephone number for each time zone is concealed to the terminal device;
Receiving from the terminal device the transmission date and time information that associates the identifier of the telephone connection destination selected from the transmitted search result information and the specified transmission date and time;
Storing the transmission date and time information in the transmission reservation database ;
When the originating date and time stored by the originating reservation database is reached, obtaining a telephone number of a telephone connection destination corresponding at the originating date from the telephone connection destination database,
Establishing a call between the terminal device and a device corresponding to the acquired telephone number ;
A telephone connection method comprising: The telephone connection method, prior to establishing the pre-Kiko, characterized in that it further comprises a step of obtaining an indication of the continuation permission of transmission processing by the voice information to the terminal device, according to claim 7 Phone connection method. The telephone connection method, prior to establishing the pre-Kiko,
Making a call to the device corresponding to the telephone number ;
When there is no response from the device corresponding to the telephone number, notifying the terminal device that there was no response by voice information;
The telephone connection method according to claim 7 , further comprising:

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