JP5069269B2 - Supervisory control system - Google Patents

Supervisory control system Download PDF

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JP5069269B2
JP5069269B2 JP2009090344A JP2009090344A JP5069269B2 JP 5069269 B2 JP5069269 B2 JP 5069269B2 JP 2009090344 A JP2009090344 A JP 2009090344A JP 2009090344 A JP2009090344 A JP 2009090344A JP 5069269 B2 JP5069269 B2 JP 5069269B2
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monitoring
monitoring process
general
purpose server
maintenance terminal
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JP2009157944A (en
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伸宏 木村
光 瀬社家
健男 原田
寛幸 飯沼
朱美 岡
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NEC Corp
Nippon Telegraph and Telephone Corp
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Description

本発明は、汎用サーバ装置を冗長化した構成のオペレーションシステムの基本機能制御を搭載したサーバと、監視画面を装備して保守端末機能を搭載したクライアントサーバで構成された交換機およびオペレーションシステムに対する運用状態を監視する監視制御システムに関する。 The present invention relates to an operating state for an exchange and an operation system composed of a server equipped with a basic function control of an operation system having a redundant configuration of general-purpose server devices, and a client server equipped with a monitoring terminal and equipped with a maintenance terminal function. The present invention relates to a monitoring control system for monitoring

図7は、従来の監視制御システムの構成例を示す。図において、センタ51と保守端末61は、オペレーションシステムでのサーバクライアント構成をとる。センタ51は、サーバ52−1,52−2を冗長化した構成であり、保守端末61は監視画面62を装備する。 FIG. 7 shows a configuration example of a conventional monitoring control system. In the figure, the center 51 and the maintenance terminal 61 have a server client configuration in the operation system. The center 51 has a configuration in which the servers 52-1 and 52-2 are made redundant, and the maintenance terminal 61 is equipped with a monitoring screen 62.

センタ51を構成する複数のサーバ52−1,52−2では、その一方の監視プロセス53−1のみが起動する。起動中の監視プロセス53−1がダウン、またはそのサーバ52−1が障害等で機能が停止すると、サーバ52−2の監視プロセス53−2が再起動し、オペレーションシステムの監視制御を引き続き実施する。しかし、オペレーションシステムを構成する個々の機能群プロセス54で検出された警報・状態変更情報は、監視プロセス53−1がダウンして監視プロセス53−2が再起動するまでの間に、保守端末61の監視プロセス63に通知できずに消失していた(図中破線で示す)。 In the plurality of servers 52-1 and 52-2 constituting the center 51, only one of the monitoring processes 53-1 is activated. When the active monitoring process 53-1 is down or the function of the server 52-1 is stopped due to a failure or the like, the monitoring process 53-2 of the server 52-2 is restarted and monitoring control of the operation system is continued. . However, the alarm / state change information detected by the individual function group processes 54 constituting the operation system is not updated until the monitoring process 53-2 is restarted and the monitoring process 53-2 is restarted. It disappeared without being able to notify the monitoring process 63 (indicated by a broken line in the figure).

従来の監視制御システムでは、オペレーションシステム運用時に、センタを構成するサーバ装置のハード障害、ソフト故障やオペレーションシステムの改版等で機能停止となったり、あるいはセンタの監視プロセスが故障によってダウンすることがある。この場合には、監視プロセスが再起動するまでの間にオペレーションシステムに対する監視が中断し、情報が消失するので、センタの警報・状態変更情報を保守端末の監視プロセスへ通知することができなかった。 In the conventional monitoring and control system, when the operation system is operated, a hardware failure of the server device constituting the center, a software failure, a revision of the operation system, etc. may cause the function to stop, or the center monitoring process may be down due to the failure. . In this case, monitoring of the operation system is interrupted until the monitoring process is restarted, and the information is lost, so the center alarm / status change information could not be notified to the maintenance terminal monitoring process. .

本発明は、センタの監視プロセスの状態に依存せずに、システム状態を保守端末の監視プロセスへ常時通知し、オペレーションシステムの無中断監視を可能とする監視制御システムを提供することを目的とする。 SUMMARY OF THE INVENTION An object of the present invention is to provide a monitoring control system that constantly notifies the system status to the monitoring process of the maintenance terminal without depending on the status of the monitoring process of the center, and enables the operation system to be monitored without interruption. .

本発明は、汎用サーバ装置を冗長化したセンタと、そのセンタ上で動作するオペレーションシステムを遠隔から制御・監視する保守端末により構成される監視制御システムにおいて、オペレーションシステムの監視制御機能の冗長化によりセンタの運用状況を常時監視するシステム監視手段と、保守端末が冗長化したセンタのオペレーションシステムの監視制御機能の動作状況から通信可能な接続方路を判断して通信路を確立するセンタ・保守端末間通信路確立手段と、サーバまたはオペレーションシステムが機能停止になったときに、保守端末がセンタの状況を収集し、オペレーションシステムの状況を監視画面に表示するオフライン制御手段とを備える。 The present invention provides a monitoring control system comprising a center with redundant general-purpose server devices and a maintenance terminal for remotely controlling and monitoring an operation system operating on the center. Center / maintenance terminal that establishes a communication path by judging the connection route that can be communicated from the operation status of the monitoring control function of the center's operation system with the maintenance terminal made redundant and the system monitoring means that constantly monitors the operation status of the center And an off-line control means for the maintenance terminal to collect the status of the center and display the status of the operation system on the monitoring screen when the server or the operation system stops functioning.

ここで、システム監視手段は、センタを構成する冗長化したサーバそれぞれにオペレーションシステムの監視制御機能を実現する監視プロセスを備え、各サーバの監視プロセス間でサーバのシステム状況を交換する構成としてもよい。 Here, the system monitoring means may include a monitoring process for realizing the monitoring control function of the operation system in each redundant server constituting the center, and the system status of the server may be exchanged between the monitoring processes of each server. .

また、センタ・保守端末間通信路確立手段は、センタの監視プロセスの運用状況を情報収集し、その状況に応じて冗長化した監視プロセスとの通信路の選択する構成としてもよい。 The communication path establishment means between the center and the maintenance terminal may be configured to collect information on the operation status of the center monitoring process and select a communication path with the redundant monitoring process according to the status.

また、オフライン制御手段は、オペレーションシステムが起動時に、保守端末の監視プロセスからサーバの監視プロセスの運用状態を収集し、サーバおよびオペレーションシステムの状態および状態遷移した状況を監視画面に表示する構成としてもよい。 The offline control means may be configured to collect the operation status of the server monitoring process from the maintenance terminal monitoring process and display the status of the server and the operation system and the status transition state on the monitoring screen when the operation system is started. Good.

本発明により、サーバの障害により機能停止や監視プロセスの故障が発生した場合に、冗長構成である監視プロセスが互いに常時監視によるシステム状況を通知し、またオフライン時の保守端末の監視プロセスによりサーバおよびオペレーションシステムの状況を収集し、センタの監視プロセスに依存せずに、システム状況を保守端末の監視画面に常時表示することにより、例えば多種多岐にわたる交換機向けのオペレーションシステムの無中断監視を実現することができる。 According to the present invention, when a function stop or a failure of a monitoring process occurs due to a server failure, the monitoring processes having a redundant configuration notify each other of the system status by continuous monitoring, and the server and the monitoring process of the maintenance terminal when offline Realize uninterrupted monitoring of operation systems for a wide variety of exchanges, for example, by collecting the status of the operation system and constantly displaying the system status on the monitoring screen of the maintenance terminal without depending on the monitoring process of the center Can do.

図1〜 図3は、本発明の監視制御システムの構成例を示す。 図1は通常時、 図2は故障時、 図3は復旧時の状態を示す。   1 to 3 show a configuration example of a monitoring control system of the present invention. FIG. 1 shows a normal state, FIG. 2 shows a failure state, and FIG. 3 shows a recovery state.

図1において、センタ11で冗長構成されたサーバ12−1,12−2は、オペレーションシステム起動時にそれぞれ起動され、監視プロセス13−1、13−2間に通信路15が設定される。これにより、再起動時の時間短縮を図る。各サーバの監視プロセス13−1,13−2は、自サーバのオペレーションシステムを構成する機能群プロセス(以下「監視ユーザプロセス」という)14から通知されるハードウェアやソフトウェアの警報・状態変更情報であるシステム状況を受信すると、例えば監視プロセス13−2が監視プロセス13−1に通信路15を介してシステム状況を配信し(S1)、監視プロセス13−1が保守端末21の監視プロセス23に通信路16を介して情報通知を行う(S2)。これにより、監視プロセスは他のサーバのシステム状況も常にリアルタイムで受信することができ、最新システム状況を共有化することができる。  In FIG. 1, the servers 12-1 and 12-2 configured redundantly in the center 11 are activated when the operation system is activated, and a communication path 15 is set between the monitoring processes 13-1 and 13-2. This shortens the time for restarting. The monitoring processes 13-1 and 13-2 of each server are hardware / software alarm / state change information notified from a function group process (hereinafter referred to as "monitoring user process") 14 constituting the operation system of the server. When a certain system status is received, for example, the monitoring process 13-2 distributes the system status to the monitoring process 13-1 via the communication path 15 (S1), and the monitoring process 13-1 communicates with the monitoring process 23 of the maintenance terminal 21. Information notification is performed via the path 16 (S2). Thereby, the monitoring process can always receive the system status of other servers in real time, and can share the latest system status.

図2において、監視プロセス13−1が自プロセスの故障、または自プロセスが起動するサーバ12−1の障害で機能停止すると、監視プロセス13−1に代わってサーバ12−2で起動している監視プロセス13−2が継続してオペレーションシステムの監視を行い、保守端末21の監視プロセス23に対して通信路17を介してシステム状況を通知する(S3)。これにより、保守端末21の監視プロセス23におけるシステム状況の欠落を回避する。  In FIG. 2, when the monitoring process 13-1 stops functioning due to a failure of its own process or a failure of the server 12-1 on which the own process starts, the monitoring started on the server 12-2 instead of the monitoring process 13-1. The process 13-2 continues to monitor the operation system, and notifies the monitoring process 23 of the maintenance terminal 21 of the system status via the communication path 17 (S3). This avoids a lack of system status in the monitoring process 23 of the maintenance terminal 21.

図3において、故障・機能停止したサーバ12−1の監視プロセス13−1が復旧すると、自サーバのシステム状況を監視ユーザプロセス14から受信し、通信路15を介して監視プロセス13−2に通知し(S4)、監視プロセス13−2が保守端末21の監視プロセス23に通信路17を介して情報通知を行う(S5)。これにより、オペレーションシステムの監視が継続される。  In FIG. 3, when the monitoring process 13-1 of the server 12-1 that has failed or stopped is restored, the system status of the local server is received from the monitoring user process 14 and notified to the monitoring process 13-2 via the communication path 15. Then, the monitoring process 13-2 notifies the monitoring process 23 of the maintenance terminal 21 of information via the communication path 17 (S5). Thereby, the monitoring of the operation system is continued.

図4は、監視プロセス間の通信路切り替え機能の一例を示す。(1) は図1に対応する通常時の通信路の状態、(2) は図2に対応する故障時の通信路の状態を示す。  FIG. 4 shows an example of a communication path switching function between monitoring processes. (1) shows the state of the communication channel at the normal time corresponding to FIG. 1, and (2) shows the state of the communication channel at the time of failure corresponding to FIG.

図4(1) において、正常時は、サーバ12−2の監視プロセス13−2からサーバ12−1の監視プロセス13−1を介して、保守端末21の監視プロセス23に通信路15,16が設定される。ここで、 図4(2) に示すように、サーバ12−1または監視プロセス13−1が故障すると、ダウンした監視プロセス13−1と保守端末21の監視プロセス23との間の通信路16が一旦切断される。このとき、保守端末21の監視プロセス23の振分制御部24が切断を検出し、他のサーバ12−2で起動している監視プロセス13−2との間の通信路17に切り替える。これにより、監視プロセスの切り替えによる中断時間のない継続したオペレーションシステム監視が可能となる。  In FIG. 4 (1), when normal, communication paths 15 and 16 are connected from the monitoring process 13-2 of the server 12-2 to the monitoring process 23 of the maintenance terminal 21 via the monitoring process 13-1 of the server 12-1. Is set. Here, as shown in FIG. 4 (2), when the server 12-1 or the monitoring process 13-1 fails, the communication path 16 between the down monitoring process 13-1 and the monitoring process 23 of the maintenance terminal 21 is established. Once disconnected. At this time, the distribution control unit 24 of the monitoring process 23 of the maintenance terminal 21 detects disconnection and switches to the communication path 17 with the monitoring process 13-2 running on the other server 12-2. As a result, it is possible to continuously monitor the operation system without interruption time due to switching of the monitoring process.

図5は、センタの全サーバの機能停止時のオフライン情報管理の一例を示す。図において、保守端末21の監視プロセス23は、センタ11のサーバ12−1,12−2への通信路が確立できない状況を判断すると(S11)、振分制御部24から全サーバに対してpingコマンドによるポーリングを周期的に実施し(S12)、センタ11の監視を行う。監視プロセス23は、通信路の確立不可やポーリングの実施結果を、サーバの状況情報として監視画面22に表示する(S13)。  FIG. 5 shows an example of offline information management when the functions of all the servers in the center are stopped. In the figure, when the monitoring process 23 of the maintenance terminal 21 determines that the communication path to the servers 12-1 and 12-2 of the center 11 cannot be established (S11), the distribution control unit 24 pings all the servers. Polling by a command is periodically performed (S12), and the center 11 is monitored. The monitoring process 23 displays the establishment failure of the communication path and the result of polling on the monitoring screen 22 as server status information (S13).

図6は、サーバの復旧後の情報管理の一例を示す。図において、センタ11のサーバ12−1が復旧し、pingコマンドが正常終了すると、保守端末21の監視プロセス23は、サーバ12−1に対してそのOSやソフトウェアの動作状況や障害情報が蓄積されている運用状況の経過情報(以下「システムログ」という)18を参照する(S21)。監視プロセス23は、そのシステムログ18から判断可能なサーバの状況やシステム状況を収集し、監視画面22へその状況を通知する(S22)。  FIG. 6 shows an example of information management after server recovery. In the figure, when the server 12-1 of the center 11 is restored and the ping command is normally completed, the monitoring process 23 of the maintenance terminal 21 accumulates the operating status and failure information of the OS and software in the server 12-1. The operational status progress information (hereinafter referred to as “system log”) 18 is referred to (S21). The monitoring process 23 collects the server status and system status that can be determined from the system log 18, and notifies the monitoring screen 22 of the status (S22).

一方、監視プロセス23は、振分制御部24によりサーバ12−1の監視プロセス13−1の起動状態を周期的に監視し(S23)、監視プロセス13−1の起動を検出後に通信路の確立を行う。保守端末21の監視プロセス23と、サーバ12−1の監視プロセス13−1の通信路が確立すると、保守端末21の監視プロセス23はオフライン状態を解除し、オンライン状態であるサーバ12−1の監視プロセス13−1からの情報受信待ちとなり、以後オペレーションシステムの監視を行う。 On the other hand, the monitoring process 23 periodically monitors the activation state of the monitoring process 13-1 of the server 12-1 by the distribution control unit 24 (S23), and establishes a communication path after detecting the activation of the monitoring process 13-1. I do. When the communication path between the monitoring process 23 of the maintenance terminal 21 and the monitoring process 13-1 of the server 12-1 is established, the monitoring process 23 of the maintenance terminal 21 releases the offline state and monitors the server 12-1 in the online state. Waiting to receive information from the process 13-1, the operation system is monitored thereafter.

本発明の監視制御システムの構成例(通常時)を示す図。The figure which shows the structural example (normal time) of the monitoring control system of this invention. 本発明の監視制御システムの構成例(故障時)を示す図。The figure which shows the structural example (at the time of failure) of the monitoring control system of this invention. 本発明の監視制御システムの構成例(復旧時)を示す図。The figure which shows the structural example (at the time of recovery) of the monitoring control system of this invention. 監視プロセス間の通信路切り替え機能の一例を示す図。The figure which shows an example of the communication path switching function between monitoring processes. センタの全サーバの機能停止時のオフライン情報管理の一例を示す図。The figure which shows an example of the offline information management at the time of the function stop of all the servers of a center. サーバの復旧後の情報管理の一例を示す図。The figure which shows an example of the information management after recovery of a server. 従来の監視制御システムの構成例を示す図。The figure which shows the structural example of the conventional monitoring control system.

11 センタ
12 サーバ
13 監視プロセス
14 監視ユーザプロセス
15,16,17 通信路
18 システムログ
21 保守端末
22 監視画面
23 監視プロセス
24 振分制御部
11 Center 12 Server 13 Monitoring process 14 Monitoring user process 15, 16, 17 Communication path 18 System log 21 Maintenance terminal 22 Monitoring screen 23 Monitoring process 24 Distribution control unit

Claims (2)

汎用サーバ装置を冗長化したサーバ装置群(以下「センタ」という)と、そのセンタ上で動作するオペレーションシステムを遠隔から制御・監視する保守端末により構成される監視制御システムにおいて、
前記センタは、前記汎用サーバ装置それぞれに前記オペレーションシステムから状態情報を取得する監視処理に対する制御を行う監視制御機能を実現する監視プロセスを備え、前記汎用サーバ装置は、前記オペレーションシステムの状態情報を、前記保守端末との通信セッションを確立している特定の1つの監視プロセスに通知し、
前記保守端末は、前記センタの汎用サーバ装置に備えた前記特定の1つの監視プロセスから、前記特定の1つの監視プロセスが保持している全ての汎用サーバ装置の状態を情報収集する監視プロセスを備え、
前記保守端末の監視プロセスは、前記センタの汎用サーバ装置に備えた前記特定の1つの監視プロセスとの間の通信セッションの切断を検出したときに、他の汎用サーバ装置で起動している監視プロセスとの間の通信セッションに切り替える振分制御部と、前記振分制御部が前記保守端末の監視プロセスから全ての汎用サーバ装置への通信セッションの確立が不可能なことを検出したときに、前記振分制御部全ての汎用サーバ装置に対してpingによるポーリングを周期的に行い、そのpingのポーリングの結果を監視画面に表示し、次に、前記振分制御部から前記汎用サーバ装置へのpingコマンドが正常終了した場合には、当該汎用サーバ装置の状況を参照し、該参照した状況を監視画面に表示するオフライン情報管理手段とを備えた
ことを特徴とする監視制御システム。
In a monitoring control system comprising a server device group (hereinafter referred to as “center”) in which general-purpose server devices are made redundant, and a maintenance terminal that remotely controls and monitors an operation system operating on the center,
The center includes a monitoring process that implements a monitoring control function for controlling the monitoring process for acquiring the status information from the operation system in each of the general-purpose server devices, and the general-purpose server device stores the status information of the operation system, Notify a particular monitoring process that has established a communication session with the maintenance terminal;
The maintenance terminal from the specific one of the monitoring process that includes the general-purpose server apparatus of the center, a monitoring process for status information collected for all general-purpose server device said specific one monitoring process holds ,
The monitoring process of the maintenance terminal, upon detecting the disconnection of a communication session between said specific one of the monitoring process that includes the general-purpose server apparatus of the center, the monitoring process that is started by another general-purpose server device A distribution control unit that switches to a communication session between and when the distribution control unit detects that a communication session cannot be established from a monitoring process of the maintenance terminal to all general-purpose server devices, polls by pairs to ping the divide controller all the generic server periodically, and displays the results of the polling of the ping to the monitoring screen, then from the distribution controller to the general-purpose server device And an offline information management means for referring to the status of the general-purpose server device and displaying the referenced status on the monitoring screen when the ping command of the server is normally terminated. Monitoring control system.
前記オフライン情報管理手段は、前記オペレーションシステムの起動をトリガとして、前記保守端末の監視プロセスが前記汎用サーバ装置の状態を収集し、前記汎用サーバ装置の状態および状態遷移した状況を前記監視画面に表示する構成である
ことを特徴とする請求項1に記載の監視制御システム。
The offline information management means collects the state of the general-purpose server device by the monitoring process of the maintenance terminal triggered by the activation of the operation system, and displays the state of the general-purpose server device and the state transition state on the monitoring screen The monitoring control system according to claim 1, wherein the monitoring control system is configured as follows.
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