JP4956999B2 - Station service device and station service system - Google Patents

Description

  The present invention relates to a station service system comprising a station service device such as an automatic ticket gate, a ticket machine, a payment machine, a staff terminal installed in a station such as a railroad, and a host device for managing the station service device and the station service device. About.

  Conventionally, transportation such as railways may be temporarily suspended when a disaster such as an earthquake, typhoon, or fire along a railway line occurs. In such a case, the user of the transportation facility cannot use the train because the train is suspended, and is forced to wait for the resumption of the operation at the station and its surroundings. In addition, in the above cases, the number of people who use mobile phones or public telephones to make contact increases, making it difficult to make calls or having to wait for a long time to use public telephones. In addition, there is a problem that users of transportation facilities cannot contact their family members or destinations, or it takes a very long time to contact them.

Therefore, as a system that can register and search for personal safety information and location information at the time of disaster as described above, it has been prepared for public institutions that can drop in, such as schools, public halls, banks, post offices, and police stations. Personal information registration and retrieval system that can register his / her location and inquire about the safety of his / her family using a magnetic card on which ID information is recorded. An invention related to this is disclosed (for example, see Patent Document 1).
JP 09-198401 A

  In the system described in Patent Document 1, a person who wants to register safety information (hereinafter simply referred to as a person who wants to register) needs to find a terminal and register ID information. However, public institutions such as schools, public halls, banks, post offices, police stations, etc., where terminals are installed, are less known and often have fewer guidance displays than transportation stations. For this reason, residents in the area can easily go to the above public institutions, but those who are unfamiliar with the area, such as travelers, cannot easily find the above public institutions, There was a problem that it was difficult to register.

  Even if a terminal of the above system can be found, each registration applicant does not always carry the ID card of the above system, and does not carry this ID card or does not carry this ID card. Those who wish to register who have not received is required to input personal information using a keyboard in order to register safety information. Therefore, if such registration applicants rush, each registration applicant may not be able to use the terminal unless waiting for an order for a long time.

  In addition, in order to confirm the safety information and location information of the registration applicant, it is necessary for a related person such as the family of the registration applicant to go to the location where the terminal is installed and perform an operation. In addition, a large number of people may use the terminal. For this reason, there is a possibility that the concerned person cannot use the terminal unless waiting for the turn for a long time.

  Therefore, the present invention provides a station service device that allows a user of a ticket on which ticket information including information that can be specified by the user is recorded in the event of a disaster to easily register the location, such as safety, etc. It is an object of the present invention to provide a station service system that allows a user's family of a ticket to easily grasp the location of the user.

  The present invention has the following configuration as means for solving the above problems.

(1) installed in the station, the public transportation system which performs public transportation processing against the user,
Reading means for reading the ticket information from the ticket in which the ticket information including information that can be specified by the user is recorded;
Mode switching means for setting the apparatus main body to a station service mode for performing the station service process or a safety registration mode for registering the safety of the user,
If the mode switching means has set the apparatus main body to the public transportation mode, when the reading means has read the ticket information from the ticket, row intends control means the public transportation process based on the ticket information And comprising
The control means, when the mode switching means sets the apparatus main body to the safety registration mode, when the reading means reads the ticket information from the ticket, the station service processing based on the ticket information is performed. Without performing, the process which transmits the safety information of the user who can be specified by this ticket information to a high-order apparatus is performed.

In this arrangement, the public transportation system, if you set the apparatus main body public transportation mode, performs a public transportation processing such as ticket gate, ticket, if you set the apparatus main body safety registration mode, reading means When the ticket information is read , the safety information of the user that can be specified by the ticket information is transmitted to the host device without performing the station service processing based on the ticket information . For example, there are commuter pass, prepaid ticket, postpaid ticket, composite ticket of these, etc., as these tickets are recorded widely including the information that can be specified by the user. Yes. The user carries these tickets when using transportation such as railways. Further, a plurality of station service devices are generally installed at a station, and are configured so that the ticket information of the ticket can be instantaneously read so as not to be crowded as much as possible even at rush hour. Therefore, when the user waits for transportation to resume at the station in the event of a disaster, etc., the ticket information includes information that allows the user (self) to identify the station service equipment installed at the station. By reading the boarding ticket on which is recorded, it is possible to register its own safety information easily and without waiting time. In addition, railway stations and other transportation stations are installed in various locations, and are public places that are well known as landmarks. Ride that includes information that can be identified by users using station equipment installed in the station Safety information can be registered using a ticket on which ticket information is recorded, so even if there is a disaster in an unguided place, it is possible to find the station where the safety information is registered and easily register the safety information It becomes.

(2) said control means performs a time when the previous SL reading means has read the ticket information, the process of transmitting the station apparatus body is installed, the weaker whether information including the higher-level device .

In this arrangement, the public transportation system, a time when the reading means has read the ticket information, the station apparatus body is installed, since the output by creating a safe Inajo report containing, user safety At the same time, you can register when and at which station.

  (3) The station service device is an automatic ticket gate, and the door is always opened in the safety registration mode.

  In this configuration, the automatic ticket gate, which is a station service device, is set in a state where the door is always open in the safety registration mode. Therefore, the user of the ticket on which the ticket information including information that can be specified by the user is recorded passes through the passage of the automatic ticket checker regardless of the use section set in the ticket or the prepaid balance. The ticket information can be read by the automatic ticket checker, and safety can be easily registered.

  (4) The station service device is an automatic ticket vending machine, and in the safety registration mode, the cash inlet of the cash processing unit that accepts the insertion of cash is always closed, and the ticket insertion slot is always open. It is characterized by doing.

  In this configuration, in the safety registration mode, the automatic ticket vending machine serving as a station service device is set in a state in which the cash insertion slot of the cash processing unit is always closed and in a state in which the ticket insertion slot is always open. Therefore, a user of a ticket on which ticket information including information that can be specified by the user is recorded can be inserted into the ticket insertion slot of an automatic ticket vending machine without performing the purchase of a ticket or the addition of a prepaid balance. Safety can be easily registered by inserting the ticket and causing the automatic ticket vending machine to read the ticket information.

(5) Further , the station service system according to the present invention has a configuration in which the station service apparatus described in the above (1) and the host device are communicably connected, and the host device is transmitted from the station service device. The communication means which transmits the safety notification information based on the safety information which has come is provided.

In this configuration of the station Tsutomu system, to those who want to know information such as the safety and whereabouts station of the ticket of the user can be notified of the safety notification information from the host device.

(6) The host device is
First storage means for storing a transmission destination for transmitting the safety notification information for each user,
It said communication means, the safety notification information based on the safety information transmitted from the public transportation system, that sends to the destination stored in said first storage means for the user to the person.

In this configuration, the upper apparatus receives the safety information transmitted from the public transportation system, and transmits the safety notification information based on the safety information to the destination registered Me pre. Therefore, it is possible to notify the destination of the passenger of the ticket user registered in the destination of the safety of the user of the ticket on which the ticket information including information that can be specified by the user is recorded, and to the station. You can know the safety of users without going to the office.

(7) The host device
Comprising second storage means for storing safety information transmitted from the station service device;
Said communication means, when there is a safety query for the user from the external device, the safety information based safety notification information stored in said second storage means for a user designated in this inquiry, the current It transmitted to the external apparatus that has made the inquiry.

In this configuration, the upper device transmits when there is the depreciation whether the inquiry from an external device, the safety notification information based on safety information stored is the user specified Oite to the inquiry, to the external device To do. Therefore, in the event of a disaster, if you want to check the safety of a user of a ticket that contains information that can be identified by the user, you can contact the station by inquiring to the host device from an external device. The user's safety information can be obtained without going to the office.

According to this invention, a user of a ticket (for example, a commuter pass, a prepaid ticket, a postpaid ticket, or a composite ticket thereof) on which ticket information including information that can be specified by the user is recorded not only to those who are in the station in order to take advantage of, local residents around the station, etc. also, in the event of a disaster can register the cheap Inajo report by using the public transportation system, which is installed in a highly public station. In addition, a plurality of station service devices are usually installed at a station such as a railway, and the station service devices such as automatic ticket gates are used for boarding on which ticket information including information that can be specified by the user is recorded. it is possible to read the information of the ticket in a short period of time, the public transportation system, can register the cheap Inajo report reads the ticket information of this ticket without having to wait for the user.

  Further, according to the present invention, the safety notification information is notified from the host device to the registered recipients, etc. to the related parties of the user who wants to know information such as the safety of the user of the ticket and the station where the ticket is located, Since the safety information is transmitted in response to the inquiry, the related parties of the user can know the safety of the user without going to the station.

  Hereinafter, a station service device and a station service system according to embodiments of the present invention will be described.

  FIG. 1 is a block diagram showing the configuration of the station service system. At a station S such as a railroad, one or a plurality of various station service devices such as an automatic ticket gate 2, an automatic ticket vending machine 3, and a staff terminal 5 are installed for the purpose of labor saving of station service. In addition, a monitoring panel 6 and a station server 7 are installed at the station S, and each station service device is monitored and data is collected. Further, a server device 8 which is a host device is installed in the center C, and data output from the station server 7 installed in the station S or other stations is collected or exchanged with the station server 7. Therefore, it is connected to a station server 7 installed at each station via a communication line network 9.

  As is well known, the automatic ticket gate 2 restricts a user who does not have an appropriate ticket from entering or leaving the station. The automatic ticket vending machine 3 sells a ticket to the user. The clerk terminal 5 is operated by the clerk and performs processing related to inquiries from users, processing related to fare settlement, and the like. The station S is also provided with a station service device of a type not shown in FIG. 1, such as a payment machine for paying a fare before a user who has moved over enters the station. Moreover, the monitoring panel 6 shown in FIG. 1 is a device for monitoring the operation state of each automatic ticket gate 2 installed in the station, and the station server 7 is a station service device (automatic device installed in the station). A ticket gate 2, an automatic ticket vending machine 3, a clerk terminal 5, etc.).

  Each station service device is connected to the station server 7 via a network 10 such as a LAN. However, the automatic ticket gate 2 is connected to the station server 7 via the monitoring panel 6 as shown in FIG. The monitoring panel 6 has a storage unit for temporarily storing information (mainly processing result of station service processing performed on the user) notified to the station server 7 sent from each automatic ticket gate 2. The information stored in the storage unit is transmitted to the station server 7 at an appropriate timing. Further, other station service devices such as the automatic ticket vending machine 3 and the attendant terminal 5 directly transmit the processing result of the station service processing performed to the user to the station server 7. The station server 7 includes a storage unit that temporarily stores information transmitted from station equipment such as the automatic ticket gate 2, the automatic ticket vending machine 3, and the attendant terminal 5, and stores the information at an appropriate timing. The information stored in the section is transmitted to the server device 8 of the center C.

  In the center C, a server device 8 is installed, and a station server 7 at each station is connected to the server device 8 via a communication line network 9. The server device 8 classifies the station service processing performed by the station service device installed at each station according to the type, and performs a totaling process for counting the processing results and a verification process for verifying the processing data totaled from each station, Furthermore, the management process etc. which manage the station service apparatus installed in each station are performed. The server device 8 has a storage unit that stores the station service processing performed by the station service device installed for each station, classified according to the type.

In the station service system 1, a ticket such as a magnetic ticket in which the ticket information is stored as magnetic data or a non-contact ticket having a wireless communication function and having the ticket information stored in an IC memory as electronic data can be used. In addition, multiple types of tickets such as tickets, commuter passes (hereinafter referred to as commuter passes), prepaid tickets, postpaid tickets, combined tickets of commuter passes and prepaid tickets (hereinafter referred to as composite commuter passes), etc. Can be used. In the ticket, issuance date / time, issuance station, issuance amount, etc. are recorded as ticket information. In the commuter pass, in addition to the ticket ID , the regular section, and the validity period, entrance information indicating whether the previous use was entering or exiting the station, the station used last time (user entered) Use station information indicating the station that participated) is stored as ticket information. In addition to the ticket ID and the prepaid balance, the prepaid ticket includes entrance information indicating whether the previous use was entering or exiting the station, the station used last time (the user entered or entered Station information indicating the station is stored as ticket information. The postpaid ticket is the ticket ID , entry / exit information indicating whether the previous use was entering or exiting the station, and the station used indicating the station used last time (the station where the user entered) Information is stored as ticket information. The composite commuter pass stores the above-mentioned commuter pass and boarding ticket information stored in the prepaid ticket. The entrance / exit information and the used station information are information updated each time by the station service device in which the ticket is used. Tickets are mostly magnetic tickets, but the percentage of contactless tickets has recently increased for tickets other than tickets. A commuter pass, a prepaid ticket, a postpaid ticket, and a composite commuter pass are tickets that can be used repeatedly by a user, as is well known.

  FIG. 2 is a block diagram showing the configuration of the main part of the automatic ticket gate in the station service system. The automatic ticket gate 2 includes a control unit 11 that controls the operation of the apparatus main body, and a ticket processing unit 12 that reads and writes the ticket information (updates the ticket information) to the ticket. A user detection unit 13 that detects the passage of the user in the passage, a door opening and closing unit 14 that opens and closes a door that restricts the passage of the user in the passage, and a display unit that displays a guidance message and the like to the user 15 and a communication unit 16 that controls communication with the monitoring panel 6. As is well known, the automatic ticket gate 2 is installed at a ticket gate of a station. The automatic ticket gate 2 includes an entrance process used by a user who enters the station and an entry process used by a user who enters from the station. Further, by arranging the automatic ticket gate 2 for entrance processing and the automatic ticket gate 2 for entry processing facing each other, a user who enters the station through the passage between these automatic ticket gates 2 and the station It can be used as a passage for users who enter from. In addition, the automatic ticket gate 2 for participation has a settlement function that settles a fare for a prepaid ticket or a compound commuter pass. In addition, the automatic ticket gate 2 for admission processing uses this time for the tickets possessed by users who have been permitted to enter the station in order to prevent unauthorized use of tickets such as Kissell The entrance / exit information indicating that the station has entered the station and the use station information indicating the station where the device is installed are written. On the other hand, in order to prevent unauthorized use of tickets such as ticket rides, the automatic ticket gate 2 for entry processing is used for the tickets held by users who have been allowed to enter from the station. The entry / exit information indicating that the use was from the station and the use station information indicating the station where the device is installed are written. About this entrance / exit information and use station information, the structure which a boarding ticket memorize | stores may be sufficient, and the structure updated each time may be sufficient.

  The boarding ticket processing unit 12 includes a magnetic ticket processing unit that processes a magnetic ticket and a non-contact ticket processing unit that processes a non-contact ticket. The magnetic ticket processing section reads the ticket information for the ticket (magnetic ticket) inserted into the slot at the entrance side of the passage and writes the ticket information (entrance information, station information used, etc.) I do. In addition, if it is necessary to return the ticket inserted into the slot to the user, it is transported to a discharge port arranged on the exit side of the passage, and if it is not necessary to return to the user, it is provided inside the apparatus main body. To the collection box. The non-contact ticket processing unit has an antenna disposed on the entrance side of the passage, and the boarding recorded in this ticket by wireless communication with a boarding ticket (non-contact ticket) located in the radio communication area of this antenna Reading ticket information and writing ticket information (writing entry / exit information, used station information, etc.). The wireless communication area is a few cm from the antenna. Further, the control unit 11 is provided with a storage unit (memory) that temporarily stores processing data related to station service processing (usually entry / exit processing) performed by the ticket processing unit 12 on the ticket. Yes. When the automatic ticket checker 2 performs a checkout process on the ticket, the automatic ticket checker 2 stores the processed data including the data related to the checkout process in the storage unit.

  The checkout process is performed by the automatic ticket gate 2 for entry processing, and is not performed by the automatic ticket gate 2 for entrance processing.

  The user detection unit 13 has a plurality of sensors that detect users arranged along the passage, and the number of users passing through the passage based on the presence or absence of user detection in each sensor, Determine the position of each user in the aisle. When it is determined that the user who has entered the passage does not have a proper ticket, the door opening / closing unit 14 closes the door provided on the exit side of the passage so that the user passes through the passage. Is prohibited. In addition, when it is determined that the user who has entered the passage has an appropriate ticket, the door provided on the exit side of the passage is opened and the user passes through the passage. to approve. The display unit 15 displays a guidance message for the user on a display provided on the exit side of the passage. The communication unit 16 is connected to the monitoring panel 6 by the operation state of the automatic ticket gate 2 main body at that time, or the station that the ticket processing unit 12 stored in the storage unit of the control unit 11 performs on the ticket. The processing data related to the business process is transmitted to the monitoring panel 6, and the instruction to the apparatus main body transmitted from the monitoring panel 6 is received. The processing data related to the station service processing may be transmitted to the monitoring panel 6 in real time, or may be transmitted collectively at a predetermined timing, for example, when a predetermined number of processing data has accumulated.

  FIG. 3 is a block diagram showing a configuration of a main part of the automatic ticket vending machine in the station service system. The automatic ticket vending machine 3 includes a control unit 21 that controls the operation of the main body, and a ticket processing unit that reads the ticket information stored in the ticket and writes the ticket information to the ticket (updates the ticket information). 22, an operation unit 23 that accepts a user's input operation, a display unit 24 that displays a guidance message or the like to the user, and a cash processing unit that processes cash inserted into the main body for purchase of a ticket 25, a ticket issuing unit 26 that issues a ticket to the user, and a communication unit 27 that controls communication with the station server 7. The automatic ticket machine 3 can issue both a magnetic ticket and a contactless ticket. The automatic ticket vending machine 3 is installed outside the station, and is a device that issues a ticket by the operation of a transportation user or increases the prepaid balance of a prepaid ticket or a combined commuter pass according to the amount of money to be inserted It is. The boarding ticket processing unit 22 includes a magnetic ticket processing unit that processes magnetic tickets and a non-contact ticket processing unit that processes non-contact tickets, like the automatic ticket gate 2 described above. The automatic ticket vending machine 3 is provided with a slot for inserting a magnetic ticket and an antenna for wireless communication with a non-contact ticket in front of the main body. The magnetic ticket processing unit reads the ticket information on the magnetic ticket and writes the ticket information. In addition, the control unit 21 is provided with a storage unit (memory) that temporarily stores processing data related to issuance of a ticket performed on a ticket. The operation unit 23 has a plurality of operation keys to be operated by the user. The display unit 24 controls display on a display provided on the front surface of the apparatus main body. On this display, a guidance message for the user is displayed. The cash processing unit 25 has a deposit processing unit that discriminates bills and coins inserted into the main body one by one, and a change processing unit that returns change to the user. A bill insertion slot, a coin insertion slot, and a change outlet are provided on the front surface of the main body. The ticket issuing unit 26 issues a boarding ticket corresponding to the fare specified by the user by operating the operation unit 23. The communication unit 27 transmits processing data relating to issuance of a ticket temporarily stored in the storage unit of the control unit 21 to the station server, or receives an instruction for the apparatus main body transmitted from the station server 7. . The processing data may be transmitted to the station server 7 in real time, or, like the automatic ticket gate 2 described above, when processing data for a predetermined number of cases is collected, it is transmitted at a predetermined timing. Also good.

  FIG. 4 is a block diagram showing the configuration of the main part of the staff terminal in the station service system. The clerk terminal 5 controls the operation of the main body, and the ticket processing unit 32 that reads the ticket information stored in the ticket and writes the ticket information to the ticket (updates the ticket information). And an operation unit 33 that accepts an input operation of a staff member, a display unit 34 that displays a message or the like to a staff member who is an operator, and a communication unit 35 that controls communication with the station server 7. The clerk operates the clerk terminal 5 in response to an inquiry from the user. The attendant terminal 5 can perform entry / exit processing and settlement processing for the user. The boarding ticket processing unit 32 includes a magnetic ticket processing unit that processes a magnetic ticket and a non-contact ticket processing unit that processes a non-contact ticket. The magnetic ticket processing unit reads the ticket information on the magnetic ticket and writes the ticket information. The non-contact ticket processing unit reads the ticket information for the non-contact ticket and writes the ticket information. The control unit 31 is provided with a storage unit (memory) that temporarily stores processing data related to station entry processing such as entrance / exit processing for the user performed at the staff terminal 5 and payment processing. The operation unit 33 has a plurality of operation keys that are operated by an attendant. The display unit 34 displays an operation guidance screen for a staff member, a processing result, and the like on a display. The communication unit 35 transmits processing data relating to station work processing such as entrance / exit processing and settlement processing temporarily stored in the storage unit of the control unit 31 to the station server or from the station server 7. Receives instructions for the main device. The processing data may be transmitted to the station server 7 in real time, or at a predetermined timing, such as when a predetermined number of processing data has accumulated, as in the automatic ticket gate 2 or the automatic ticket vending machine 3 described above. You may send them all together.

  In addition, although detailed description using the drawings is omitted here, the monitoring panel 6 is transmitted from the display unit that displays the operation state of each connected automatic ticket gate 2 or the automatic ticket gate 2. In addition, a storage unit (a storage unit such as a hard disk or the like having a relatively large storage capacity) that temporarily stores processing data related to station service processing is provided. The monitoring panel 6 includes a communication unit that controls communication with the automatic ticket gate 2 and the station server 7. The monitoring board 6 transmits the data related to the station service processing stored in the storage unit to the station server 7 at an appropriate timing.

  Although illustration is omitted, the station server 7 includes a first communication unit that controls communication with the automatic ticket vending machine 3, the attendant terminal 5, the monitoring panel 6, and the like, the automatic ticket gate 2, the automatic ticket vending machine 3, and the attendant terminal 5. Controls communication with the server unit 8 installed in the center C as well as a storage unit that temporarily stores processing data of station service processing (entrance / exit processing, payment processing, etc.) performed by the station service device A second communication unit is provided. The station server 7 receives processing data related to station service processing executed by each station service device installed in the station. The station server 7 stores the processing data transmitted from each station service device in the storage unit. This storage unit is composed of a large-capacity storage medium such as a hard disk. The station server 7 transmits the processing data transmitted from each station service device at an appropriate timing, that is, the processing data stored in the storage unit, to the server device 8 of the center C.

  FIG. 5 is a block diagram illustrating a configuration of a main part of the server device in the station service system. The server device 8 includes a control unit 61 that controls the operation of the apparatus body, a communication unit 62 that controls communication with the station server 7 installed at each station, and station service processing transmitted from the station server 7 at each station. A storage unit 63 for storing the processing data, an operation unit 64 for receiving an input operation to the apparatus main body, and an output unit 65 for outputting a processing result in the apparatus main body. The server device 8 stores the processing data related to the station service processing transmitted from the station server 7 in the storage unit 63 while distinguishing the processing data according to the type such as the entrance processing, the exit processing, and the payment processing. The storage unit 63 is configured by a storage medium having a relatively large storage capacity, such as a hard disk. The operation unit 64 has a keyboard.

  The station service system 1 is normally set to the station service mode, and the station service devices such as the automatic ticket gate 2, the automatic ticket vending machine 3, the staff terminal 5 and the like enter / exit users, sell tickets, Performs various station services such as payment.

  In addition, when the safety registration mode is set when, for example, a disaster occurs and the transportation system is suspended, the station service system 1 is prepaid, postpaid, commuter pass, composite commuter pass, etc. A safety registration process for registering information such as the safety and location of the user of a ticket (hereinafter collectively referred to as a specific ticket) on which ticket information including information that can be specified by the user is recorded is performed. The server device 8, which is a device, transmits the safety notification information of the specific ticket user who has performed safety registration to the registration destination or outputs it in response to an inquiry from an external device.

  In the station service system 1, the server device 8 outputs a mode switching signal for instructing each station server 7 to switch modes, and the station server 7 outputs a control signal corresponding to the mode switching signal to each station service device. Thus, the station service mode and the safety registration mode in each station service device are switched. That is, in the station service system 1, when the control unit 61 of the server device 8 receives a signal from a device (not shown) that notifies the occurrence of a disaster, it automatically outputs a mode switching signal to each station server 7, Switch from service mode to safety registration mode. Further, when a disaster occurs, when the controller 61 of the server device 8 detects the operation of the operation unit 64 by a staff member, it outputs a mode switching signal to each station server 7 and switches from the station service mode to the safety registration mode. Further, at the time of disaster recovery, when the controller 61 of the server device 8 detects the operation of the operation unit 64 by a staff member, it outputs a mode switching signal to each station server 7 and switches from the safety registration mode to the station service mode.

  FIG. 6 is a diagram illustrating an example of information related to a specific ticket user stored in the server device. In the station service system 1, the server device 8 installed in the center C stores information about the user as shown in FIG. 6 in the storage unit 63 so that safety information can be registered and confirmed promptly in the event of a disaster. is doing. That is, the server device 8 stores, as the ticket information, the ticket ID for specifying the ticket, the use section (departure station and destination station) / valid period of the commuter pass, and the prepaid balance information such as the prepaid ticket. In addition, as the user information, an information distribution address for transmitting the user name and the safety notification information to the related parties of the user is stored. Furthermore, the server device 8 stores, as safety information, the storage unit 63 stores the date and time when the station service device has read the ticket information of the specific ticket and the station name (location) where the station service device is installed.

  Of the information related to the user, the ticket information and the user information are input to an automatic ticket vending machine 3 that is a station service device or a ticket vending machine (not shown) installed at a ticket issuing window at the time of issuing or continuing a specific ticket. Can be registered. In addition, not only during the issuance process of a specific ticket or at the time of a continuation process, it is possible to register at another opportunity using the automatic ticket vending machine 3 or register from the website of a transportation facility using a personal computer or a mobile phone. Is possible. When the automatic ticket vending machine 3, the above-mentioned ticket vending machine (not shown), or the Internet server that opens the homepage outputs the ticket information and the user information, the server device 8 receives the information from the communication unit 62 and stores it. Store at 63.

  Of the information about users, the date and time information that is output when the station service device reads specific ticket information at the time of a disaster and the safety information that is information on the station where the station service device is installed are For example, it is output when the station service device such as the automatic ticket gate 2 or the automatic ticket vending machine 3 reads the ticket information of the specific ticket. When the station apparatus such as the automatic ticket gate 2 or the automatic ticket vending machine 3 outputs this safety information, the server device 8 receives the safety information and stores it in the storage unit 63.

  Here, the ticket information, the user information, and the safety information that are information about the user are collectively referred to as safety registration information.

  In the server device 8, the safety notification information is created based on the safety registration information stored in the storage unit 63 by the control unit 61. The safety notification information is, for example, information including the user name of the specific ticket, the date and time when the ticket information of the specific ticket is read, and the station name (location) where the station service device that has read the ticket information is installed. This information is such that the user's location can be grasped by the parties related to the specific ticket user.

  When the server device 8 receives an inquiry about the safety of a specific ticket user from an external device having a browser such as a computer or a mobile phone (not shown) via the communication line network 9 via a homepage or the like, the storage unit The user name is searched in 63, and if there is safety information of the corresponding user, the safety notification information corresponding to this inquiry is created and transmitted to the external device.

  Next, operation | movement of each apparatus of the station service system 1 is demonstrated. Here, as described above, the station service system 1 performs various well-known station service processes during normal times, and performs a safety registration process and a safety notification process, which are processes unique to the present invention, when the transportation system is closed due to a disaster. Therefore, in the following description, the safety registration process and the safety notification process will be described in detail, and the description of various well-known station service processes performed in normal times will be simplified.

  First, the operation of the automatic ticket gate 2 will be described. FIG. 7 is a flowchart for explaining the operation of the automatic ticket gate for participation.

  The control unit 11 of the automatic ticket checker 2 stands by until a specific ticket possessed by a specific ticket user participating from the station S is detected. When a specific ticket is detected (s1), the ticket information is obtained from the specific ticket. Read (s2). Here, in the specific ticket, the ticket ID, the use section, the valid period, the prepaid balance information, and the like described with reference to FIG. 6 are recorded as the ticket information. Read.

  When the safety registration mode is set in the station service system 1 due to the suspension of transportation due to the occurrence of a disaster (s3), the control unit 11 of the automatic ticket gate 2 takes the specific ticket. Ticket information is extracted (s4). And the control part 11 transmits the boarding ticket information of a specific ticket to the server apparatus 8 with the safety information which consists of the date and time which read the specific ticket, and the station name in which the automatic ticket gate 2 is installed (s5). At this time, the automatic ticket checker 2 confirms each piece of ticket information and does not determine whether or not the ticket is allowed to pass, but makes the door open so that the user can pass through. Then, the process of step s1 is performed.

  Here, in step s5, as the ticket information transmitted from the automatic ticket gate 2 to the server device 8, all information read from the specific ticket may be transmitted, or among the information read from the specific ticket, Some information may be extracted and transmitted.

  In step s3, the control unit 11 of the automatic ticket gate 2 does not have any suspension of transportation due to the occurrence of a disaster, and if the station service mode is set in the station service system 1, the ticket When each information of the information is confirmed (s6) and the passage of the specific ticket user is permitted, the ticket information is updated (rewritten) (s7) and the door is opened so that the user can pass. (S8). Then, the process of step s1 is performed.

  In addition, as a result of confirming each information of the ticket information in step s6, the passage of the specific ticket user is prohibited (for example, when the getting-off station is out of the use section and the prepaid balance information is less than the fare to be carried over) The door is closed (s9). Then, the process of step s1 is performed.

  As described above, the automatic ticket gate 2 performs different processes depending on whether or not the server apparatus 8 is set to perform the safety registration process.

  Next, the operation of the automatic ticket vending machine 3 will be described. FIG. 8 is a flowchart for explaining the operation of the automatic ticket vending machine. Here, in the station service system 1, when the safety registration mode is set, not only the automatic ticket gate 2 but also other station service devices perform the safety registration process of reading the specific ticket and registering the safety of the user. be able to.

  When the safety registration mode is set in the station service system 1 (s11), the control unit 21 of the automatic ticket vending machine 3 issues a ticket. Since it stops, the banknote slot and the coin slot (cash slot) of the cash processing unit 25 are closed, and the ticket slot is opened (s12).

The control unit 21 stands by until a specific ticket possessed by a specific ticket user who has come to the station S is detected. When the specific ticket is detected (s13), the ticket information is read from the specific ticket (s14). Here, in the specific ticket, as the ticket information, the ticket ID, the use section, the valid period, the remaining amount information, etc. described with reference to FIG. 6 are recorded, and the automatic ticket machine 3 stores these information. read. And the control part 21 extracts boarding ticket information of a specific ticket (s15). And the control part 21 transmits to the server apparatus 8 with the safety information which consists of the date and time which read ticket information from the specific ticket, and the station name in which the automatic ticket vending machine 3 is installed (s16). Then, the process of step s11 is performed.

  Here, in step s16, as the ticket information transmitted from the automatic ticket vending machine 3 to the server device 8, all information read from the specific ticket may be transmitted. Some information may be extracted and transmitted.

In step s11, the control unit 21 of the automatic ticket vending machine 3 uses the specific ticket when the station service mode is set in the station service system 1 because the transportation system is not suspended due to the occurrence of a disaster. The ticket sales process and the charge process are performed according to the user's operation (s17). That is, when money or a specific ticket is inserted (inserted) and an operation of the operation unit 23 for purchasing a ticket is detected, the control unit 21 issues a ticket according to the operation. Moreover, when the specific ticket is inserted and the operation unit 23 detects an operation related to execution of the charge process (a process for increasing the prepaid balance), the control unit 21 performs the charge process according to the operation. When these processes are completed, the control unit 21 performs the process of step s11.

Next, the operation of the staff terminal 5 will be described. FIG. 9 is a flowchart for explaining the operation of the attendant terminal . Here, when the disaster occurs, the transportation facility is suspended, and as described above, the safety information can be registered using the automatic ticket gate 2 or the automatic ticket vending machine 3 for entry processing, but the registration processing is crowded. In some cases, the specific ticket user can give the specific ticket to the staff of the station and have the safety information registered at the staff terminal 5.

The control unit 31 of the attendant terminal 5 stands by until a specific ticket possessed by the specific ticket user is detected. When the specific ticket is detected (s21), the ticket information is read from the specific ticket (s22). Here, in the specific ticket, the ticket ID, the use section, the validity period, the remaining amount information, and the like described based on FIG. 6 are recorded as the ticket information, and the attendant terminal 5 reads the information. .

  When the safety registration mode is set in the station service system 1 due to the suspension of transportation due to the occurrence of a disaster (s23), the ticket information of the specific ticket is extracted (s24). And the control part 31 transmits to the server apparatus 8 with the safety information which consists of the date and time which read ticket information from the specific ticket, and the station name where the staff terminal 5 is installed (s25). Then, the process of step s21 is performed.

  Here, in step s25, as the ticket information transmitted from the automatic ticket gate 2 to the server device 8, all information read from the specific ticket may be transmitted. Some information may be extracted and transmitted.

  In step s23, the control unit 31 of the clerk terminal 5 does not have any transportation suspension or the like due to the occurrence of a disaster, and if the station service mode is set in the station service system 1, the operation unit 33 is operated. The operation waits until the operation is detected. When an operation in the operation unit 33 is detected (s26), the ticket information is updated (rewritten) (s27), and then the process of step s21 is performed.

  Next, the operation of the server device 8 installed in the center C will be described. FIG. 10 is a flowchart for explaining the operation of the server device of the station service system.

  When the control unit 61 of the server device 8 receives data from each station service device (automatic ticket gate 2, automatic ticket vending machine 3, attendant terminal 5, etc.) via the monitoring panel 6 or the station server 7 (s31), This data is stored in the storage unit 63 (s32).

  At this time, when the transportation unit is suspended due to the occurrence of a disaster and the safety registration mode is set from the server device 8 via the station server 7 (s33), the control unit 61 starts from each station service device. Since the transmitted data is the safety registration information of the specific ticket user, the safety notification information is created based on the safety registration information, and the safety notification information is delivered to the pre-registered information delivery address by mail (s34). ).

  In addition, when an inquiry is made about the safety of a specific ticket user from an external device (for example, a personal computer) (s35), for example, the control unit 61 has a homepage established on the server device 8, and the safety of the specific ticket user is confirmed. In the page displaying information, when a person related to a specific ticket user inputs to confirm the safety of the specific ticket user, the storage unit 63 is searched and safety information is registered for the specific ticket user. If so, safety notification information is created and output to the external device (s36). And the control part 61 performs the process of step s31.

  On the other hand, in step s33, when the transportation service is not suspended due to the occurrence of a disaster and the station service mode is set, the control unit 61 stores the data transmitted from each station service device as the station service. Since the information is related to the process, the station service process of each station service device is continuously monitored (s37), and the process of step s31 is performed.

Here, the server device 8, the frequency of mail delivery the safety notification information in advance that are registered information distribution address, create an email in real-time each time the safe Inajo report for a particular ticket user is registered It is also possible to distribute e-mails at a predetermined timing, such as when the safety registration information for a specific ticket user is registered to a certain extent and a predetermined number of processing data has accumulated. You may make it deliver.

  In addition, the station service system 1 can be configured to notify the safety notification information to a news agency, an organization such as the police / fire department, according to the type of disaster that has occurred.

As described above, in the station service system 1, when the transportation operation is stopped due to the occurrence of a disaster, the specific ticket user can register his / her safety information with each station service device, and the server in the apparatus 8 for a particular ticket user who has carried out the registration process of cheap Inajo report or deliver a safety notification information, can output a safety notification information in response to an inquiry. Therefore, the specific ticket user can easily register the safety, and the related parties of the specific ticket user can easily confirm the safety of the specific ticket user. Also, railway and other transportation stations are installed in various places, and it is a public place that is well known as a landmark. By using it, even if a specific ticket user is in an unguided place and has a disaster, it is possible to easily find a station that is a place where safety information is registered and register the safety.

  In addition, the touch panel type automatic ticket vending machine can also input information that identifies individuals, so that a person who does not have a specific ticket can enter personal information etc. and register its safety on the touch panel type automatic ticket vending machine. It is good to configure. Thus, in the station service system, it is possible to register the safety using the station service device regardless of whether or not the specific ticket is held.

It is a block diagram which shows the structure of a station service system. It is a block diagram which shows the structure of the principal part of the automatic ticket gate in a station service system. It is a block diagram which shows the structure of the principal part of the automatic ticket vending machine in a station service system. It is a block diagram which shows the structure of the principal part of the staff terminal in a station service system. It is a block diagram which shows the structure of the principal part of the server apparatus in a station service system. It is a figure which shows an example of the information regarding the specific ticket user which a server apparatus memorize | stores. It is a flowchart for demonstrating operation | movement of the automatic ticket gate for participation. It is a flowchart for demonstrating operation | movement of an automatic ticket vending machine. It is a flowchart for demonstrating operation | movement of a staff terminal . It is a flowchart for demonstrating operation | movement of the server apparatus of a station service system.

Explanation of symbols

1-Station system 2-Automatic ticket gate 3-Automatic ticket vending machine 5-Clerk terminal 6-Monitoring board 7-Station server 8-Server device 9-Communication network 10-Network 11, 21, 31, 61-Control unit 12 , 22, 32-Ticket processing unit 13-User detection unit 14-Door opening / closing unit 15, 24, 34-Display unit 16, 27, 35, 62-Communication unit 23, 33, 64-Operation unit 26-Ticketing unit 63-storage unit 65-output unit C-center S-station

Claims (7)

Installed in the station, the public transportation system which performs public transportation processing against the user,
Reading means for reading the ticket information from the ticket in which the ticket information including information that can be specified by the user is recorded;
Mode switching means for setting the apparatus main body to a station service mode for performing the station service process or a safety registration mode for registering the safety of the user,
If the mode switching means has set the apparatus main body to the public transportation mode, when the reading means has read the ticket information from the ticket, row intends control means the public transportation process based on the ticket information And comprising
The control means, when the mode switching means sets the apparatus main body to the safety registration mode, when the reading means reads the ticket information from the ticket, the station service processing based on the ticket information is performed. A station service device that performs a process of transmitting the safety information of the user that can be specified by this ticket information to the host device without performing it . Wherein the control unit performs a time when the previous SL reading means has read the ticket information, the station apparatus body is installed, the process of transmitting the weaker whether information to said host system comprising, billed Item 2. The station service device according to item 1.   The station service apparatus according to claim 1 or 2, wherein the station service apparatus is an automatic ticket gate, and the door is always opened in the safety registration mode.   The station service device is an automatic ticket vending machine, and in the safety registration mode, the cash inlet of the cash processing unit that accepts the insertion of cash is always closed, and the ticket insertion slot is always open. The station service apparatus according to 1 or 2. In the station service system where the station service device installed in the station and the host device are communicably connected,
The station service device is:
Reading means for reading the ticket information from the ticket in which the ticket information including information that can be specified by the user is recorded;
Mode switching means for setting the apparatus main body to a station service mode for performing station service processing for the user, or a safety registration mode for registering the safety of the user,
When the mode switching unit sets the apparatus main body to the station service mode, when the reading unit reads the ticket information from the ticket, the control unit performs the station service process based on the ticket information; With
In the case where the mode switching means sets the apparatus main body in the safety registration mode, the control means performs the station service processing based on the ticket information when the reading means reads the ticket information from the ticket. Without performing the process of transmitting the safety information of the user that can be specified by this ticket information to the host device,
The host device is
And a communication means to send the safety notification information based on the safety information transmitted from the public transportation system,
Station service system. The host device is
First storage means for storing a transmission destination for transmitting the safety notification information for each user,
Wherein the communication means transmits the safety notification information based on the safety information transmitted from the public transportation system, to a destination stored in said first storage means for the user to the person,
The station service system according to claim 5. The host device is
Comprising second storage means for storing safety information transmitted from the station service device;
Said communication means, when there is a safety query for the user from the external device, the safety information based safety notification information stored in said second storage means for a user designated in this inquiry, the current be transmitted to the external apparatus that has made the inquiry,
The station service system according to claim 5 or 6.

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