JP4938476B2 - Receiver - Google Patents

Description

  The present invention relates to a receiving apparatus, and more particularly to a receiving apparatus having a function of outputting an operation log such as an error report.

A receiving apparatus having a broadcast receiving tuner such as a television receiver and a recording / reproducing apparatus has various functions such as viewing of broadcast programs, viewing reservation, recording, and recording reservation. When these functions are used, processing related to each function may fail for some reason such as cable disconnection.

  With regard to such processing failure, it is common that the processing date and time and the content of the failure are stored in a dedicated storage area.

JP 2005-94592 A

Figure 9 is a diagram showing a display mechanism regarding receiver reports as an example of an operation log. As shown in FIG. 9, in the menu screen, you can see the "Notice ... receiver reports". In this menu screen, as a receiver report, the receiving date and time, the process (in this case, the execution of the reservation) and the failure content of which is displayed in tabular form in pairs. In addition, if you want to see the details of the report, you can select one report and press the Enter key to know the details of the report contents. It can be used to check for missing items, etc., and can be used as reference material when contacting repairers. In addition, the repairer can take more accurate and quick measures by referring to the accurate report without relying only on the user's memory. When the “To List” button is pressed, the display is returned to the list display.

However, the user, the display of a receiver report, for example, it was not possible to operate so as not to display the resolved receiver reports. Therefore, there is a problem that the user is inconvenienced. In addition, since there are many inquiries to manufacturers on how to delete messages displayed in receiver reports, there is also a problem that the usability is not so good for users. In addition, the cost of services, such as call center to respond to so I agreed question there is a problem in that increase.

The present invention aims to improve the usability of the operation logs such receiver reports.

According to an aspect of the present invention, a list display operation for displaying a list of the operation logs stored in the storage unit, the storage unit storing its own operation records as an operation log, and from the list display A non-display attribute information adding unit capable of adding a non-display attribute information to the operation log selected based on the selection operation, wherein the receiving device is capable of selecting a certain operation log. In the list display, the total number of operation logs stored in the storage unit is maximized by adding a display control unit that performs display control for hiding the operation log to which the non-display attribute information is assigned, and a new operation log. When the allowable storage number is exceeded and there is an operation log to which the non-display attribute information is added in the storage unit, the non-display attribute information is added to add a new operation log. Not Receiving apparatus is provided which is characterized by having a, a storage control unit that the delete operation logs hidden attribute information is given priority with respect to create log. As a result, the user, in order to add a new report to delete the receiver report suspected the operation log you do not want to display Ki out to hide, and less important, useful receiver report Ru can be used to hold the sex. When the display control unit performs a list display process based on a non-public operation, it is preferable that a list display including the hidden operation log is performed. For example, when a service person performs repairs, it is often desirable to refer to a concealed operation log. Therefore, in the case of list display processing based on operations that are not disclosed to users known to the service person, concealed operations are performed. Logs can also be displayed .

Also, if the previous SL operation logs granted hidden attribute information there is a plurality, it is preferable to delete the operation log in the old reception time order.

According to another aspect of the present invention, there is provided a storage unit that stores its own operation record as an operation log, a list display operation for displaying a list of the operation log stored in the storage unit, and during the list display A selection operation for selecting a certain operation log, and a method for creating an operation log comprising: a non-display attribute information adding step for adding non-display attribute information to the operation log selected based on the selection operation; in the list display, the display system Goss steps to conceal the operation log in which the non-display attribute is granted, the addition of new operating log, the maximum allowable number of stored total number of operation log stored in the storage unit If the operation log to which the non-display attribute information is added exists in the storage unit, the non-display attribute is added to add a new operation log. Information given Creating activity log, characterized in that it comprises an operation log in which the non-display attribute information is given to non operation log and storage control step of deleting preferentially, is provided. Also, a program for executing the steps on a computer, a recording medium for recording this program are also included in the scope of the present invention.

  It is possible to hide the operation log that the user wants to delete. The non-displayed operation log can be displayed by a non-public operation.

  In this specification, the receiving device includes, for example, a television receiving device, a recording / reproducing device including a TV tuner, a portable terminal including a TV tuner, and the like.

  A receiving apparatus according to an embodiment of the present invention will be described below with reference to the drawings. FIG. 1 is a functional block diagram showing a configuration example of the television receiver according to the present embodiment. As shown in FIG. 1, the television receiver A includes an antenna 1, a digital broadcast receiving unit 3, various interface units 5, a flash ROM 7 that stores data and the like, a ROM 31 that stores a processing program, and the like. A decoder unit 11, a remote control light receiving unit 15, a control unit (CPU) 17, an audio output unit (audio signal processing unit 25 / speaker 21), and a video output unit (video signal processing unit 27 / display 23). ,have. The flash ROM 7 includes a flag storage unit 7a described later. In addition, the control unit 17 includes a menu display control unit 17a that performs control related to menu display.

Figure 2 is a view corresponding to FIG. 9 is a diagram showing an example of a menu screen and detailed display screen of a receiver report according to this embodiment. FIG. 3 is a diagram illustrating a list display example in a state where the button to be erased from FIG. 2 is pressed. FIG. 4 is a flowchart showing the flow of processing, FIG. 5 is a view showing a display example in the serviceman (repair person) mode, and FIG. 6 is a flowchart showing the processing flow in that case. . In the following example, various operations will be described as a mechanism in which a remote control light receiving unit receives a control signal based on an operation from a remote controller and transmits it to the CPU.

  As shown in FIG. 4, first, the process is started (Start: Step S1), and the process waits until a report description event occurs in Step S2. When the report described event occurs (Yes), the process proceeds to step S3, and the date and content of the report described event is added to the receiver report. Next, in step S4, it is determined whether or not a report display operation has been performed. If the operation has been performed (Yes), the process proceeds to step S5 to display a report list. Next, when there is a report selection operation in the report list display (Yes in step S6), the report details are displayed in step S7. A display example at this time is shown in FIG. In this display, in addition to the “to list” button, a “delete” button is newly provided (error report non-display means). Similar to the received message list, the “Delete” button can be used to delete the corresponding receiver report. The operation when “Erase” is pressed is as follows: (1) An erasure flag is set for an internally erased message (non-display attribute information is added: step S9 in FIG. 4). From step S9, the process returns to step S2. (2) When a list is displayed, a message with an erase flag is not displayed.

That is, as shown in FIG. 6, when the service person performs an operation in step S11, a report display operation is performed in step S12 (Yes). Here, in step S13, it is determined whether the operation is a user operation or a serviceman operation based on whether a special operation that the serviceman knows but is not described in the user manual is performed. If it is determined that the user operation that does not know the special operation (No), as shown in FIG. 3, reports are standing erase flag do list and concealed. On the other hand, if it is determined that the operation of the service person who knows the special operation (Yes), as shown in FIG. 5, to temporarily list all without also not hidden reports that standing erase flag . List of error report is scroll displayed when selecting the receiver reports of the menu.

With this configuration, it is possible for the user to appear as if it has been deleted from the memory of the device by hiding the received report (error report). On the other hand, the hidden report can be displayed by performing a special operation by a service person. Therefore, according to this embodiment has the advantage that it is possible to improve usability of the operation logs such receiver reports.

  Next, a receiving apparatus according to a second embodiment of the present invention will be described with reference to the drawings. In general, the maximum number of receiver reports stored is specified. For example, when the number exceeds 24, conventionally, when one is added, another one is deleted. Here, (3) when the maximum number of receiver reports, for example, 24, is exceeded, an algorithm is adopted in which old reports with a deletion flag are completely deleted. However, until the maximum number of reports reaches 24, reports are only added as before regardless of the erase flag.

When adding a report after the maximum number of reports reaches 24, 1) the oldest report in the deletion flag “ON” is deleted and a new report is added. 2) If there is no report with the erase flag “ON”, delete the oldest report and add a new report regardless of the erase flag.

Processing based on the above algorithm will be described below. FIG. 7 is a diagram illustrating a display example. FIG. 8 is a flowchart showing a flow of processing relating to the receiver report erasure processing in the receiving apparatus according to the present embodiment. As shown in FIG. 8, if the step S2 in FIG. 4, the total number of the receiver report to determine whether exceeds the maximum allowable number N of defined by additional time, does not exceed, the process proceeds to step S3 . If it exceeds (Yes), the flow proceeds to step S22, it is determined whether there is a receiver report erase flag ON. If not (No), the process proceeds to step S23, and the reports with the oldest reception date are deleted in order. If there is (Yes), the report with the oldest reception date is deleted in order from the reports with the deletion flag ON. As a result, as shown in FIG. 7, the oldest report is deleted from the receiver reports for which the erasure flag is set, and a new report is added.

  By the above operation, the receiver report that is assumed to be less important is deleted and a new report is added, so that the usefulness of the receiver report can be maintained.

  The above operations and displays are examples, and different displays and operations based on similar algorithms are also included in the scope of the present invention.

  The present invention can be used for a television receiver.

It is a functional block diagram which shows one structural example of the television receiver by embodiment of this invention. Is a diagram illustrating an example of a menu screen and detailed display screen of a receiver report according to this embodiment. It is a figure which shows the example of a list display in the state which pressed the button erase | eliminated from FIG. It is a flowchart figure which shows the flow of a process in the television receiver by embodiment of this invention. It is a figure which shows the example of a display in service man (repair person) mode. It is a flowchart figure which shows the flow of a process in a serviceman (repair person) mode. It is a diagram illustrating a display example at the receiving equipment according to the second embodiment of the present invention. It is a flowchart figure which shows the flow of the process regarding the deletion process of the receiver report in the receiver by this Embodiment. It is a diagram showing a display mechanism regarding receiver reports as an example of an operation log.

Explanation of symbols

DESCRIPTION OF SYMBOLS A ... Television receiver, 1 ... Antenna, 3 ... Digital broadcast receiver, 5 ... Various interface parts, 7 ... Flash ROM which stores data, 7a ... Flag memory | storage part, 11 ... Decoder part, 15 ... Remote control light-receiving part , 17 ... control unit (CPU), 17a ... menu display control unit, 21 ... speaker, 23 ... display, 25 ... audio signal processing unit, 27 ... video signal processing unit, 31 ... ROM for storing processing programs and the like.

Claims (9)

A list display operation for displaying a list of the operation logs stored in the storage unit, and a selection operation for selecting an operation log from the list display; A receiving device capable of
A non-display attribute information giving unit capable of giving non-display attribute information to the action log selected based on the selection operation;
A display control unit that performs display control for hiding the operation log to which the non-display attribute information is assigned in the list display ;
When the total number of operation logs stored in the storage unit exceeds the maximum allowable storage number due to the addition of a new operation log, and there is an operation log to which the non-display attribute information is added in the storage unit A storage control unit that preferentially deletes the operation log with the non-display attribute information added to the operation log to which the non-display attribute information is added in order to add a new operation log; A receiving apparatus comprising: The storage control unit, when said operation log hidden attribute information is given there are a plurality, and deletes the operation log in which the non-display attribute information to the old reception time order has been given The receiving device according to claim 1 . The storage control unit deletes the operation log to which the non-display attribute information is not added in the order of reception date and time when the operation log to which the non-display attribute information is added does not exist in the storage unit. The receiving apparatus according to claim 1. The display controller, when the list display operation based on the private operation, any of the preceding claims, characterized in that displays a list of hidden the operation operation log log also including up to 3 1 The receiving device according to item . A list display operation for displaying a list of the operation logs stored in the storage unit, and a selection operation for selecting an operation log from the list display; , Including an operation log,
A non-display attribute information providing step of adding non-display attribute information to the operation log selected based on the selection operation;
In the list display, and a display system Goss steps to conceal the activity log that the non-display attribute information has been given,
By adding a new operation log, it is determined whether or not the total number of operation logs stored in the storage unit exceeds the maximum allowable storage number, and if it exceeds, the non-display attribute information is assigned to the storage unit. In order to add a new action log, the action log to which the non-display attribute information is assigned is given priority to the action log to which the non-display attribute information is not given. A storage control step to be deleted ;
A method of creating an action log, comprising: In the storage control step, when there are a plurality of operation logs to which the non-display attribute information is added, the operation logs to which the non-display attribute information is added are deleted in the order of reception date and time. The operation log creation method according to claim 5. In the storage control step, when there is no operation log to which the non-display attribute information is added in the storage unit, the operation log to which the non-display attribute information is not added is deleted in the order of reception date and time. The operation log creating method according to claim 5. The program for making a computer perform each step of any one of Claim 5-7.   A computer-readable recording medium for recording the program according to claim 8.

Images