JP4909567B2 - Report output method and system from order data - Google Patents

Description

  The present invention electronically inputs order data received from a customer at a customer's seat at a restaurant such as a pub or restaurant, and manages this input data in a unit of customer. The present invention relates to a report output method and a system for outputting generated management data to a report.

  In a conventional POS (Point Of Sales) system, each time an order for a product is received from a customer, the order data is input from a portable terminal to the POS system, and printed out from a printer for a customer copy and for checking a store clerk's product. The settlement accounting is performed based on the floor slip, and this kind of report output method and system is created from the order data in which reports such as customer management are also recorded.

  Therefore, the data to be managed is mainly the goods for purchase and the total sales for profit, and detailed data collection and management for employees or stores cannot be performed.

  On the other hand, as a customer information collection report in a store, for example, Japanese Patent Application Laid-Open No. 1-112478 (Patent Document 1) uses an order reception time and an account settlement time in order to know a customer's necessity status by time zone. A report has been created.

  However, since there was no concept of clarifying the type of order and the person in charge of receiving orders, the store side had to analyze the sales situation and grasp the movement of each employee when referring to the report. It was difficult, and the administration headquarters could not know which products were ordered when new or added.

Japanese Patent Laid-Open No. 1-112478

  The problem to be solved is that a report edited by data collected from orders for each customer cannot accurately grasp the operating status of stores, salesclerks, and products.

  In the present invention, when an order accepting person receives order data, the order accepting person receives and records information including the order type indicating the new order or the number of additional orders, the person in charge accepting the order, and the like. Data management that, when a report output request is received, edits data based on the request from the recorded order data into a predetermined slip format, creates print data, and sends the print data to a printer for print output The main feature is to provide means.

  The above-mentioned reports are set in advance so that the operating status of the store and the store clerk can be grasped using these order types, the total report by person in charge, the sales report by time zone, the sales report by store time, the sales by order time Includes reports and sorting receipts.

  The report output method and system according to the present invention includes, as order data, information such as order types indicating new or how many times are added, information on a person in charge of receiving each order type, and information on time of reception. Report, sales report by time zone, sales report by customer visit time, sales report by order acceptance time, sorting receipt, etc. can be created. Therefore, the number of orders received by each store clerk, the number of customers entering the store by time zone, the number of orders received by time zone, the number of accounts settled by time zone, etc. There is an effect that it is possible to obtain fine-grained data information for judging the change of the band.

  As a result, with reference to these reports, it is possible to easily make decisions regarding employee allocation, including storerooms and kitchens, and store operating policies. Further, since various reports are output from the slip issuing printer, the extra hardware cost for collecting these information is unnecessary except for the slip paper.

  Newly added to the POS system order input data for the purpose of accurately grasping the operating status of the store and the clerk from the report edited by the data collected from the order for each customer at restaurants such as izakaya Including order types such as, the person in charge of receiving each order type and information such as the time of receipt, a summary report by person in charge, a sales report by time zone, a sales report by customer entry time, a sales report by order acceptance time, and sorting This was realized by creating a receipt.

  The present invention will be described with reference to FIGS.

  FIG. 1 is an explanatory diagram showing, in functional blocks, an embodiment of a POS system according to the present invention. In the drawings, only the part according to the present invention is shown, and other parts are omitted even if they are essential for the operation of the system.

  The POS system includes a cash register 11, an order data management unit 12, a wireless unit 13, a portable terminal 14, a slip issuing printer 15, a kitchen printer 16, and a data bus 17, which are not shown, but each device has a key. A man-machine interface for input and screen display is installed.

  The cash register 11 is an electronic cash register that registers sales data of various products and issues a sorting receipt from the slip issuing printer 15. The order data management unit 12 is an information processing device serving as a control unit of the POS system, takes in data input from each mobile terminal 14 and manages it as an order data in a unit of customer, and stores floor employees, Edit and manage order data such as customer trends by time zone. For this reason, the order data management unit 12 adds the “order type” such as new / addition 1 / addition 2 of the floor slip and the “reception person in charge” who is the owner of the mobile terminal 14 that has accepted the order. Order data including “acceptance time” at the time of order acceptance is input from the mobile terminal 14.

  The wireless unit 13 performs wireless data exchange with the mobile terminal 14. The mobile terminal 14 is a so-called handy terminal (hereinafter, sometimes referred to as HT), for example, a menu code of a product ordered by a customer, product data such as the number of orders, product data such as the number of orders, identification data of this customer In addition to inputting the desk number and the like of the table that was seated, a plurality of order data input devices for simultaneously inputting the above-described order type, order accepting person, and order acceptance time are provided, and each order accepting person possesses them.

  The slip issuing printer 15 is a floor slip issuing machine that issues a floor slip for each customer based on the order data managed by the order data managing unit 12 under the control of the order data managing unit 12. The slip issuing printer 15 receives instructions from the cash register 11 via the order data management unit 12 and prints out various receipts in a slip format. Further, the slip issuing printer 15 prints and outputs various reports in a slip format in response to an instruction from the order data management unit 12. The kitchen printer 16 is controlled by the order data management unit 12 and issues a cooking slip to a cooking place including a food warehouse. The data bus 17 forms a local network by connecting devices and facilities constituting the POS system and serves as a mutual data transfer path.

  FIG. 2 is an explanatory diagram showing one embodiment of the order data management unit 12 as functional blocks. The order data management unit 12 is an information processing apparatus having the characteristic functions of the present invention, and includes an operation input unit 21, a screen output unit 22, a wireless IF (interface) unit 23, a CPU 24, a program storage unit 25, and order data storage. The unit 26, the data bus 27, and the like are provided, and a normal information processing function is exhibited.

  The operation input unit 21 receives an operation from the user together with the screen output unit 22, and can confirm functions described later of the order data management unit 12 through the input from the operation input unit 21. The wireless IF unit 23 is interconnected with the portable terminal 14 via the wireless unit 13 and receives data.

  The order data management unit 12 designates one of the slip and the report using the screen button displayed on the screen display unit 22 as the operation input unit 21 and prints it out. This button is classified into a slip and report relating to the order type and a report for each time zone. The reports related to the order type include a total report by order person and a sales report by time zone. The reports by time zone include reports on the time of customer entry, ordering, and accounting.

  Next, with reference to FIGS. 1 to 2 in FIGS. 3 to 6, the contents of the slip, report, and sorting (journal) receipt will be described. As described above, these print data are recorded in the order data storage unit 26 at the time of order acceptance, and edited and output to the predetermined output form when a print output request is made.

  FIG. 3A is an explanatory diagram showing a slip for a new order as a new order slip. FIG. 3B and FIG. 3C are explanatory diagrams showing the first and second additional order slips as the first additional order and the second additional order, respectively. In the order data storage unit 26, in addition to the slip number, table number, number of customers, date and time, product name, quantity, unit price, and price, the number of times in the case of a new order or an additional order is displayed by the receiving person. It is recorded together with the number of the portable terminal (HT) that it possesses, and is printed in the format shown in the corresponding slip at the request of the user. Corresponding names of persons in charge are recorded corresponding to the HT numbers.

  FIG. 4 is an explanatory diagram showing an embodiment of a total report in which FIGS. 3A to 3C are edited and printed out for each person in charge of order (order) reception.

  As shown in the figure, the HT number for each person in charge at the total time, the number of customers for each customer, the processing amount, and the like are output. Further, since there is no person in charge who has an HT number, the direct order in the register is not reflected in this total report. Accordingly, a warning message to that effect is additionally printed.

  This tabulation report covers only one set of customers, but tabulates multiple sets. Therefore, it is possible to grasp the order acceptance amount for each employee by using such a summary report.

  Next, FIGS. 5A to 5C are explanatory diagrams showing an embodiment of the sales report classified by time zone. FIG. 5A is a sales report by store entry time, FIG. 5B is a sales report by order reception time, and FIG. 5C is a sales report by accounting time.

  As shown in the figure, the number of customer groups, the number of customers, the sales amount, etc. processed in the hourly time zone up to that time at the inspection time are output. As a result, it is possible to grasp changes such as the number of customers entering the store, the number of orders accepted, and the number of accounting settlements in each time zone.

  FIG. 6 is an explanatory view showing an embodiment of a sorting (journal) receipt.

  As shown in the figure, at the time of account settlement for each customer, the receipt time corresponding to the slip number, the table (table) number, the number and its value for each ordered item, and the receipt number are added. Print out. At that time, for each received item, for example, the order type indicating the number of new items or additions, the HT number indicating the person in charge of reception, the reception time, etc. are printed out in parentheses.

  Since it has such a configuration, it is possible to individually evaluate the work of the person in charge of order reception and to analyze how busy each place such as a floor, a register, and a kitchen is in which time zone. In the izakaya industry, where sales from the evening to the early morning are the mainstream, it is very important how to operate stores with employees who have few applications as mainstream. As a result, it becomes possible to easily determine the number of employees to be managed, for example, at what time and in what place.

  In the present invention, at the time of order reception, the order data includes the reception time, the reception type of new or how many times of addition, and the person in charge, and the customer entry status from the new order data as a report, additional Since it is possible to edit and print out the order acceptance status including orders, customer exit information from accounting settlement data, etc., it can be applied to POS (Point Of Sales) systems in restaurants such as restaurants.

It is explanatory drawing which showed one Embodiment of the data output system by this invention with the functional block. It is explanatory drawing which showed one Embodiment of the order data management part in the system of FIG. 1 with the functional block. It is explanatory drawing which shows one Embodiment of the slip with respect to the new order by this invention as a new order slip. It is explanatory drawing which shows one Embodiment of the slip with respect to the 1st additional order by this invention as the 1st additional order. It is explanatory drawing which shows one Embodiment of the slip with respect to the 2nd additional order by this invention as the 2nd additional order. FIG. 3C is an explanatory view showing an embodiment of a summary report in which FIGS. 3A to 3C are edited and printed out for each person in charge of order (order) reception. It is explanatory drawing which shows one Embodiment of the sales report classified by time slot | zone by this invention according to shop entry time. It is explanatory drawing which shows one Embodiment of the sales report classified by time slot | zone by this invention according to order (order) reception time. It is explanatory drawing which shows one Embodiment of the sales report according to time slot | zone by this invention according to accounting time. It is explanatory drawing which shows one Embodiment of the sorting (journal) receipt by this invention.

Explanation of symbols

DESCRIPTION OF SYMBOLS 11 Cash register 12 Order data management part 13 Radio | wireless part 14 Portable terminal 15 Slip issuing printer 16 Kitchen printer 26 Order data storage part

Claims (6)

When the electronic cash register and the connected data management means, it was record collection when receiving a customer order data orders on a mobile terminal with the order accepting the person in charge in the radio, receiving the output request of the report Is a report output method for editing the recorded order data into report data, and printing the report data from a slip issuing printer connected to the data management means ,
Said data management means, order type, and record accepting order data containing the order receiving Tsuke担 skilled person information, upon receiving the report output request to edit the data based on the request to a predetermined slip form The edited data is output from the slip issuing printer ,
The report includes an aggregation report for each order reception person, a sales report for each accounting time zone, a sales report for each customer entry time zone, and a sales report for each order reception time zone, which are set in advance so that the operating status of the store and the store clerk can be grasped. Or a sorting receipt,
A report output method characterized in that at least the order reporter-by-order report is additionally printed with a warning message stating that direct orders in the cash register are not reflected in the order-receiver-by-order report .   2. The report output method according to claim 1, wherein the order type is a new order or an additional order, and includes order information in the case of an additional order. 2. The report output method according to claim 1, wherein the total report for each order reception person is a total for each order reception person for a set of customers, or for each order reception person for a plurality of sets of customers. A report output method characterized by being aggregated . An electronic cash register; an order data management unit connected to the cash register; and a slip issuing printer connected to the order data management unit. When the customer's order data received at the terminal is received wirelessly, it is recorded and collected, and when a report output request is received, the recorded data is collected from the collected order data as report data and issued in the prescribed format. a report output system from the printer Ru is printed output,
The order data management unit, the order type when receiving the order data, through a portable terminal, and recording accepted include orders received Tsuke担 skilled person information, upon receiving the report output request has been recorded the edit the data based on the request to a predetermined slip format from the order data created print data, to output sent to the billing printer,
The report includes an aggregation report for each order reception person, a sales report for each accounting time zone, a sales report for each customer entry time zone, and a sales report for each order reception time zone, which are set in advance so that the operating status of the store and the store clerk can be grasped. Or a sorting receipt,
The order data management unit additionally prints a warning sentence that states that the direct order in the cash register is not reflected in the total report for each order reception person in at least the total report for each order reception person A report output system characterized by   5. The report output system according to claim 4, wherein the order type is a new order or an additional order, and includes order information in the case of an additional order. 5. The report output system according to claim 4, wherein the total report for each order reception person is a total for each order reception person for a set of customers, or for each order reception person for a plurality of sets of customers. A report output system characterized by being aggregated .

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