JP4902498B2 - exclusive device - Google Patents

Description

  The present invention relates to a dedicated terminal for alternately using one operation panel by one or two operators.

  Dedicated terminals provide functions and performance specialized for the characteristics of the business being used. In the present invention, it is assumed that one terminal is used by two operators. In this case, since the operator who operated the terminal cannot be specified, there are problems such as a calculation error for each operator, and it is unclear which operation caused the error that occurred during the terminal operation. In addition, in order to use one terminal alternately, it is necessary to install it at the center of two operators, and since it cannot be installed at a position where an individual can easily operate, operability is low.

  With respect to the above problem, Patent Document 1 discloses a control method and an example for operating one operation panel by a plurality of operators. The disclosed method is a method in which a right to use is given to the operator who has started the operation in advance, and the operator is put into an occupied state and is not used by the other. The operation panel display is also divided into a plurality of frames and layers, so that there is a means for visually grasping which operator is normally occupied. In addition, by displaying the previous work contents on a part of the operation panel for the side that does not occupy, consideration is given to the work on the side that does not operate the terminal. In addition, as in the example of Patent Document 1, not all devices are shared, but there are also devices that provide one device at a time, so a dedicated terminal is used when it is not operating until it cannot be completely shared In such usage, it is considered to be a form that takes into account the balance between cost and usability.

JP 2005-327001 A

  As for the problem in the case where one terminal is used by two operators, there are many portions where operability and the like are improved by the method disclosed in Patent Document 1. However, even in the method disclosed in Patent Document 1, it is necessary to perform operations on a common operation panel and operations on a device given to each person in a series of operations in an operation related to one business. Since it is a separate device, the physical range of operation by moving the hand is large, which is a physical load on the operator. In particular, as the work requires a dedicated terminal, the number of work is very large, which is a very heavy burden for the worker.

  Also, even when the other operator occupies it, he wants to carry out work such as browsing of work information, but cannot work on the terminal at all until the occupation is released.

  An object of the present invention is to provide a dedicated terminal that contributes to reducing the operational load and improving business efficiency for an operator in a configuration in which one terminal can be shared and used by two operators.

  To achieve the above object, the present invention provides an operation panel unit for inputting and outputting business contents, a reading unit for reading media by an operator, and a part for inputting and outputting some business contents by an operator. An operation panel unit is provided, and some operations are configured to be completed only by operations on the reading unit and the partial operation panel unit.

  By adopting the above-mentioned configuration, by considering a part of the work as a normal work with high work frequency, only the device-centered operation given to each individual is required, and there is a degree of freedom of device placement. It can be operated at hand and the operability can be improved.

  In addition, the other operator is equipped with an additional reading unit that reads media, and the other operator has an additional partial operation panel unit that inputs and outputs some work contents, and provides different operations to each operator in parallel. It is in the configuration.

  With the above-mentioned configuration, work that performs device-centered operations given to each individual and work that centers on a common operation panel can be performed in parallel, so that a factory with further workability can be achieved. .

  According to the present invention, even when one terminal is used by one or two operators, it is possible to provide a dedicated terminal with good operability and high work efficiency for the operator.

  Hereinafter, an embodiment of a dedicated terminal used by one operator according to the present invention will be described.

  A dedicated terminal device for issuing and paying a voucher (paying cash) and inquiring business using a dedicated terminal will be described in detail with reference to FIGS.

  FIG. 1 shows a configuration example of the entire dedicated terminal device and functional blocks of each configuration. The dedicated terminal 100 includes an operation panel 101 for inputting information to an operator and an operator's intention, a printing device 102 for printing a voucher, a control device 103 including a CPU, a memory, a hard disk, and the like, and medium description information. It is configured by a reading device 104 that reads using a technique such as OCR.

  Next, functional blocks of each configuration will be described.

  The operation panel 101 includes functional blocks of an input unit 101a that inputs an operator's intention using a touch panel and an output unit 102b that displays business contents to the operator using a CRT display or a liquid crystal system.

The printing device 102 includes functional blocks of a printing unit 102a that prints a voucher based on print data generated in the control device, and a conveyance / discharge unit 102b that controls conveyance / discharge after printing the voucher.
The control device 103 includes a calculation unit 103a that controls each device and calculates / processes data, a main storage unit 103b that the calculation unit directly reads / writes among areas storing data and programs, and an area that stores data and programs. Of these, the external storage unit 104c that cannot be directly read and written by the arithmetic unit, and a screen control unit 105d that controls information displayed on a plurality of screens are configured.

  The reading device 104 includes a reading unit 104a that reads information written or described on the medium as information using a method such as OCR (optical reading), and a conveyance / discharge unit 104b that conveys and discharges the inserted medium. The functional block includes a partial input unit 104c for inputting an operator's intention using a touch panel, and a partial output unit 104d for displaying business contents to the operator using a CRT display or a liquid crystal system. However, the “part” indicated by the partial input unit 104c and the partial output unit 104d is smaller in area than the operation panel 101 and is intended to limit the operation.

  FIG. 2 shows a table that defines the tasks that can be performed by the dedicated terminal and the screen control in each task. The business name indicates a business that can be performed on the dedicated terminal. There are two types of usage, the operation panel 101 and the reading device 104 as devices having functions as a screen, but only the operation using the operation panel 101 can be performed for each operation, or the operation only on the reading device 104 side is possible. Is defined for each business. As for the user setting, when a job can be performed only on the reading device 104 side in the usage mode, whether each user performs a job on a partial screen or a job using the operation panel 101 is determined for each operator. It is set arbitrarily.

  FIG. 3 defines names of screens used in the dedicated terminal. The operation panel screen 301 is a screen displayed on the operation panel 101, and includes a business information display area 301a, a message display area 301b, and a button / message display area 301c. The partial operation panel 302 is a screen displayed on the reading device 104, and includes a partial business information display area 302a, a partial message display area 302b, and a partial button display area 302c.

  With reference to FIG. 4 and FIG. 5, an explanation will be given of an example of ticket issuing work when a single operator operates a dedicated terminal.

  First, when the terminal is not operated at all, a screen 501 a is displayed on the operation panel 101 and a screen 501 b is displayed on the reading device 104. Here, when a medium is inserted into the reading device 104, the reading device detects insertion of the medium (step 400).

  Upon detecting the insertion, the reading device 104 sucks and conveys the medium, reads the description content of the medium, and transmits the information to the control device (step 401).

  Receiving the medium description information, the control device 103 analyzes the content (step 402), and displays the screen 502a on the operation panel 101 and the screen 502b on the reading device 104 (step 403). Note that the contents of this service are output to the two devices, the operation panel 101 and the reading device 104, in accordance with the definition information shown in FIG.

  The operator determines whether or not to issue a ticket, and transmits the determination result to the apparatus through a touch panel operation on the operation panel 101 or the reading device 104 (step 404).

  When not printing, the process returns to the initial state where the terminal is not operated (step 405).

  In the case of printing, the control device 103 generates information necessary for printing (step 406).

  The control device 103 transmits the generated print data to the printing device 102, and the printing device 102 performs printing upon receiving the data (step 407).

  The printing apparatus 102 sends a print completion notification to the control apparatus 103. Upon receipt of the information, the control apparatus 103 aggregates information such as the number of printed vouchers and the amount of money so far held in the control apparatus 103. The total value at the time is calculated by adding and subtracting with the integrated data (step 408).

  The control device 103 updates a part of the display contents of the screen 502a displayed on the operation panel 101 and the screen 502b displayed on the reading device 104 according to the contents (step 409).

  The operator determines whether or not to continue the ticketing, and transmits the determination result to the apparatus through a touch panel operation on the operation panel 101 or the reading device 104 (step 410).

  When continuing, it returns to the initial state which is not operating the terminal (step 411).

  When not continuing, a part of the display content of the screen 502a displayed on the operation panel 101 and the screen 502b displayed on the reading device 104 is updated according to the final total amount (step 412).

  When all the ticketing operations are completed, the screen 503a is displayed on the operation panel 101 and the screen 503b is displayed on the reading device 104, and the initial state is restored. In particular, the business information operated immediately before is continuously displayed in the button / message display area 301 c of the operation panel 101 and the partial business information display area 301 a of the reading device 104.

  In this embodiment, a touch panel device is assumed as a device related to input / output in the operation panel 101 and the reading device 104, but may be realized by a combination of a monitor device such as an LCD and a device such as a button. In addition, by changing the user setting in FIG. 2, it is possible to realize a method that does not link the display on the operation panel 101 and the reading device 104 described in the second embodiment.

  Hereinafter, an embodiment of a dedicated terminal used by two operators according to the present invention will be described. A dedicated terminal device for issuing and paying vouchers (payment) and performing business inquiries using a dedicated terminal will be described in detail with reference to FIGS.

  FIG. 6 shows a configuration example of the entire dedicated terminal device and functional blocks of each configuration. The dedicated terminal 600 includes an operation panel 601 for displaying information to an operator and inputting the operator's intention, a printing device 602 for printing a voucher, a control device 603 composed of a CPU, a memory, a hard disk, etc., and medium description information A reading device 604 that reads using a technique such as OCR, and an additional reading device 605 that reads description information on a medium used by the other operator using a technique such as OCR. Compared to the first embodiment described above, a feature is that a reading device is assigned to each person.

  Next, functional blocks of each configuration will be described.

  The operation panel 601 includes functional blocks of an input unit 601a that inputs an operator's intention using a touch panel, and an output unit 602b that displays business contents to the operator using a CRT display or a liquid crystal system.

The printing device 602 includes functional blocks of a printing unit 602a that prints a voucher based on print data generated in the control device, and a conveyance / discharge unit 602b that controls conveyance / discharge after printing the voucher.
The control device 603 includes a calculation unit 603a that controls each device and calculates / processes data, a main storage unit 603b in which the calculation unit directly reads and writes among areas storing data and programs, and an area that stores data and programs. Of these, the external storage unit 604c that cannot be directly read and written by the arithmetic unit, and a screen control unit 605d that controls information to be displayed on a plurality of screens are configured.

  The reading device 604 includes a reading unit 604a that reads information written or written on a medium as information using a method such as OCR (optical reading), and a conveyance / discharge unit 604b that conveys and discharges the inserted medium. The functional block includes a partial input unit 604c that inputs an operator's intention using a touch panel, and a partial output unit 604d that displays business contents to the operator using a CRT display or a liquid crystal system. However, the “part” indicated by the partial input unit 604c and the partial output unit 604d is smaller in area than the operation panel 601, and is intended to limit the operation.

  The additional reading device 605 has a configuration similar to that of the reading device 604, and a reading unit 605a that reads information written or written on the medium as information using a method such as OCR (optical reading), and an inserted medium Functions of a transport / discharge unit 605b that transports and discharges, a partial input unit 605c that inputs an operator's intention using a touch panel, and a partial output unit 605d that displays business contents to the operator using a CRT display or a liquid crystal system Consists of blocks.

  FIG. 7 shows a table that defines the tasks that can be performed by the dedicated terminal and the screen control in each task. The business name indicates a business that can be performed on the dedicated terminal. There are three types of usages as an apparatus having a function as a screen, that is, an operation panel 601, a reading apparatus 604, and an additional reading apparatus 605. However, only a job using the operation panel 601 can be performed for each job, or the reading device 604 side or It is defined for each job whether the job can be performed only by the additional reading device 605. As for user settings, when a job can be performed only on the reading device 604 side or the additional reading device 605 side according to the usage pattern, the user performs a job on only a part of the screen or uses the operation panel 601. Whether to do this is arbitrarily set for each operator.

  FIG. 8 defines names of screens used in the dedicated terminal. The operation panel screen 801 is a screen displayed on the operation panel 601 and includes a business information display area 801a, a message display area 801b, a button / message display area 801c, and a button / message display area 801c. The partial operation panel 802 is a screen displayed on the reading device 604 and the additional reading device 605, and includes a partial business information display area 802a, a partial message display area 802b, and a partial button display area 802c.

  9 and 10, an explanation will be given of an example of ticketing work when a single operator operates a dedicated terminal. Although there are two operators, the case where the reader 604 side operator issues a ticket will be described.

  First, when the terminal is not operated at all, a screen 1001a is displayed on the operation panel 601 and a screen 1001b is displayed on the reading device 604. Here, when a medium is inserted into the reading device 604, the reading device detects the insertion of the medium (step 900).

  The reading device 104 that has detected the insertion notifies the control device 603 of the device name (step 901), continuously sucks and conveys the medium, reads the description content of the medium, and transmits the information to the control device ( Step 902).

  Upon receiving the medium description information, the control device 603 analyzes the content (step 903), displays the screen 1002b on the reading device 604, and displays the screen 1002a on the operation panel 601 (step 904). It should be noted that the contents of this business are output to the reading device 604 and the initial menu displayed on the operation panel 601 is limited to payment and inquiry because the initial menu is being issued, the definition information shown in FIG. The operation is in accordance with the function of the screen control unit of the control device 603. At this time, the other operator can operate the operation panel 601. Therefore, both operators can perform work in parallel. However, when the device used in the business is a target to be shared like the printing device 602, there is a restriction on the business that can be performed as in this example.

  The subsequent processing is an operation on the reading device 604.

  The operator determines whether or not to issue a ticket, and transmits the determination result to the apparatus through a touch panel operation on the reading device 604 (step 905).

  If not printing, the process returns to the initial state where the terminal is not operated (step 906).

  When printing, the control device 603 generates information necessary for printing (step 907).

  The control device 603 transmits the generated print data to the printing device 602, and the printing device 602 performs printing upon receiving the data (step 908).

  The printing device 602 sends a printing completion notification to the control device 603. Upon receipt of the information, the control device 603 counts information such as the number of printed vouchers and the amount of money that has been held in the control device 603 so far. The total value at the time is calculated by adding and subtracting with the integrated data (step 909).

  The control device 603 updates a part of the display content of the screen 1002b displayed on the reading device 604 according to the content (step 910).

  The operator determines whether or not to continue ticketing, and transmits the determination result to the apparatus through a touch panel operation on the reading device 604 (step 911).

  When continuing, it returns to the initial state which is not operating the terminal (step 912).

  When not continuing, a part of display content of the screen 1002b currently displayed on the reading apparatus 604 is updated according to the final total amount (step 913).

  When all the ticketing operations are completed, the button / message display area 801c of the operation panel 101 is updated on the screen 1003a and the screen 1003b is displayed on the reading device 604, and the initial state is restored. In particular, the business information operated immediately before is continuously displayed in the button / message display area 801 c of the operation panel 601 and the partial business information display area 801 a of the reading device 604.

  In this embodiment, a touch panel device is assumed as a device related to input / output in the operation panel 601, the reading device 604, and the additional reading device 605, but it is realized by a combination of a monitor device such as an LCD and a device such as a button. Also good. In addition, by changing the user setting in FIG. 7, it is possible to realize a method that does not link the display on the operation panel 601, the reading device 604, and the additional reading device 605 described in the first embodiment.

1 is a configuration example of a terminal according to the first embodiment. 7 is a definition example of business and screen control in the first embodiment. Screen name in the first embodiment. The flowchart which shows the process regarding the ticketing in Example 1. FIG. The example of a screen transition regarding the ticketing in Example 1. FIG. 4 is a configuration example of a terminal according to a second embodiment. 9 is a definition example of business and screen control in the second embodiment. Screen name in Example 2. The flowchart which shows the process regarding the ticket issuing in Example 2. FIG. The example of a screen transition regarding the ticketing in Example 2. FIG.

Explanation of symbols

  DESCRIPTION OF SYMBOLS 100 ... Dedicated terminal, 101 ... Operation panel, 101a ... Input part, 101b ... Output part, 102 ... Printing device, 102a ... Printing part, 102b ... Conveying / discharging part, 103 ... Control device, 103a ... Calculation part, 103b ... Main Storage unit 103c ... External storage unit 103d ... Screen control unit 104 ... Reading device 104a ... Reading unit 104b ... Conveying / discharging unit 104c ... Partial input unit 104d ... Partial output unit 301 ... Operation panel Screen, 301a ... business information display area, 301b ... message display area, 301c ... button / message display area, 302 ... partial operation panel, 302a ... partial business information display area, 302b ... partial message display area, 302c ... one Part button display area, 400... Medium insertion detection process, 401... Medium inhalation and reading process, 402. 403... Display processing of entry contents, 404... Print determination, 405... Flow when no result is printed, 404, print information generation processing, 407. 409 ... Total information display / update processing, 410 ... Continuation determination, 411 ... Flow when continuing with 410, 412 ... Total amount display processing, 501a, 502a, 503a ... Display flow on the operation panel, 501b, 502b, 503b ... Display flow in the reading device, 600 ... Dedicated terminal, 601 ... Operation panel, 601a ... Input unit, 601b ... Output unit, 602 ... Printing device, 602a ... Printing unit, 602b ... Conveying / discharging unit, 603 ... Control device, 603a ... Calculation unit, 603b ... Main storage unit, 603c ... External storage unit, 603d ... Screen control unit, 604 ... Reading 604a ... reading unit, 604b ... conveying / discharging unit, 604c ... partial input unit, 604d ... partial output unit, 605 ... additional reading device, 605a ... reading unit, 605b ... conveying / discharging unit, 605c ... partial Input unit, 605d ... partial output unit, 801 ... operation panel screen, 801a ... business information display area, 801b ... message display area, 801c a ... button / message display area, 801c i ... button / message display area, 802 ... one Part operation panel, 802a ... partial business information display area, 802b ... partial message display area, 802c ... partial button display area, 900 ... medium insertion detection process, 901 ... reader notification process, 902 ... medium 903... Processing of analysis of entry contents, 904... Processing of display of entry contents, 905. 06... 905, when the result is not printed, 907... Print information generation processing, 908... Print processing, 909... Tabulation information generation processing, 910 ... tabulation information display / update processing, 911. ... 911 when continuing, 913 ... total amount display processing, 1001a, 1002a, 1003a, display flow on the operation panel, 1001b, 1002b, 1003b, display flow on the reading device.

Claims (2)

A dedicated terminal that performs tasks consisting of issuing tickets, payments and inquiries,
And an operation panel unit for inputting information display and operation instruction relating to the business,
A reading unit for performing reading of information written in the inserted said voucher,
A printing section for printing the voucher;
A control unit;
Consists of
The reading unit includes a partial operation panel unit that performs information display and operation instruction input related to a part of the business, and is limited in operation in terms of area compared to the operation panel unit,
The control unit analyzes the description information of the inserted voucher received from the reading unit, and when it is a specific part of the predetermined business, the control unit and the part When the operation instruction related to a specific part of the task input on the operation panel unit or the partial operation panel unit is executed and all of the task is completed Display information operated on the operation on the operation panel unit and the partial operation panel unit,
A dedicated terminal characterized in that a part of the work is completed only by an operation on a reading unit and a part of an operation panel unit. The dedicated terminal according to claim 1, further comprising:
Read the description information of the inserted voucher, display information related to a part of the work and input operation instructions, and perform partial expansion operations that are smaller in area and limited in operation than the operation panel unit A dedicated terminal comprising an additional reading section with a panel section .

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