JP4866699B2 - In-store payment system - Google Patents

Description

  The present invention relates to an in-store payment system for making a payment by summing up the amounts of products stored in a cart in a store.

In stores at department stores, mass retailers, restaurants, retail stores, etc., the amount of products that are put into the cart for product transportation is automatically acquired and summed, and the total amount is settled with a settlement device in the store. There is a system to perform (for example, Patent Documents 1 and 2)
By adopting this checkout system, convenience for shoppers can be improved.
Japanese Patent Laid-Open No. 11-120438 Japanese Patent Laid-Open No. 9-305865

  The settlement process for purchased products at a store includes a settlement process for cash settlement in addition to a so-called non-cash settlement process using a credit card, bank card, prepaid card, mobile phone or the like.

  In such a situation where non-cash settlement and cash settlement settlement are mixed, even if the above settlement system is adopted, there is a tendency for the clerk's response to be delayed in the settlement process near the store exit. There is a problem such as a long waiting time.

  In the checkout process, a receipt recording the contents of the checkout process is issued from the register, and the receipt is handed over from the store clerk to the shopper. While this receipt is important for knowing the purchased product and the payment amount, it takes time to deliver between the clerk and the shopper, and this point is also likely to be delayed. For shoppers, receipt and storage of receipts are often cumbersome.

  The present invention takes the above circumstances into consideration, and its purpose is not to cause a delay in handling the clerk at the spot of the settlement process even in a situation where the settlement process of non-cash settlement and cash settlement is mixed, and issuance of a receipt In-store payments that can appropriately inform the shopper of the payment process without paying money, thereby greatly reducing the shopper's waiting time, improving convenience, reducing congestion, and improving sales Is to provide a system.

The in-store payment system according to the first aspect of the present invention obtains, for each input, the amount of goods that are provided in the cart and are placed in the cart, and are supplied to the cart. The total amount is displayed on the display , and when the non-cash settlement is selected when either the non-cash settlement or the cash settlement is selected, the non-cash settlement operation is selected. A payment processing unit with a wireless communication function for accepting the payment, and installed in the first passage in the store, and with the approach of the cart, the payment processing unit performs the payment operation by wireless communication with the payment processing unit in the cart. receiving information, the first register for executing settlement processing corresponding to the information, it is installed in the second passage in the store, along with the cart approaching, put on the cart By wireless communication with the payment processing unit determines whether settlement processing for the first register for the settlement processing unit is completed, if not completed, the guidance information requesting payment The guide information is sent to the settlement processing unit to be displayed on the display unit of the settlement processing unit, and the second register for executing the settlement process with cash, and the contents of the settlement process of the first register and the second register are received. And means for storing the received receipt information in response to an access from an external network. And when the settlement by the non-cash is selected, the settlement processing unit guides and displays information on the non-cash settlement on the display unit in the first passage, and when the settlement by the cash is selected. Information related to cash settlement is displayed and displayed on the display section in the second passage.

  According to the in-store payment system of the present invention, even in a situation where non-cash settlement and cash settlement settlement are mixed, there is no delay in handling the staff in the settlement process, and payment is not required without issuing a receipt. The contents of processing can be appropriately notified to the shopper. Therefore, the waiting time of the shopper can be greatly shortened, and the convenience can be improved, congestion can be reduced, and the sales can be improved.

  Hereinafter, an embodiment of the present invention will be described with reference to the drawings.

  In FIG. 1, reference numeral 1 denotes a cart for transporting goods, which has a lattice-shaped product storage portion 2 having an opening at the top, and a front end side region of the opening of the product storage portion 2 is closed by a lid 3. A product insertion port 2a is formed on the proximal side of the opening. And the payment processing unit 10 with a wireless communication function is provided in the edge of the cover 3 in this cart 1 so that it may face the goods insertion port 2a.

  The settlement processing unit 10 has a touch panel type liquid crystal display unit 11 and a card insertion slot 12 capable of scanning a card (credit card, bank card, prepaid card, etc.), and is not in contact with a tag attached to a product. The amount of the product to be inserted into the product input port 2a is obtained for each input by the data communication by non-contact or reading the barcode attached to the product without contact, and the total amount is displayed on the liquid crystal display unit 11. In addition, it accepts a non-cash settlement operation (card scan at the card insertion slot 12) of the same total amount, and wireless communication with a first register 21 and a second register 31 described later is possible. The settlement processing unit 10 has a function of subtracting the amount of the product to be taken out from the total amount when taking out the product from the product insertion slot 2a, and uses either non-cash settlement or cash settlement as a payment method. The liquid crystal display unit 11 has a function of displaying a selection screen for selection.

  A large number of carts 1 having the settlement processing unit 10 are movably provided in the store 20 as shown in FIG.

  Although not shown, a display shelf and a showcase for merchandise are installed in the store 20, and a plurality of first registers 21 are arranged side by side near the outlet 20a. And between the 1st register | resistors 21, the 1st register | resistor channel | path 22 in which a shopper and the cart 1 can pass is each ensured. These first registers 21 are so-called unmanned aircraft that do not require an attendant.

  Moreover, the 2nd register | resistor 31 is arrange | positioned in the shop 20 in the position which can monitor the exit 20a. A second register passage 32 is secured in a lateral position of the second register 31 so that a shopper and the cart 1 can pass toward the exit 20a. Further, a staff member who performs a final check of the settlement is arranged next to the second register 22. In addition, a cart collection area 33 for placing a used cart 1 is prepared outside the outlet 20a.

  Each first register 21 receives payment operation information from the payment processing unit 10 by wireless communication with the payment processing unit 10 in the cart 1 as the cart 1 enters and approaches the first cash register path 22. Then, the settlement process corresponding to the information is executed. Moreover, each 1st register | resistor 21 has a function which registers the service point and coupon code corresponding to a payment amount with a payment process.

  As the cart 1 that has passed through the first cash register path 22 enters and approaches the second cash register path 32, or the cart 1 directly passes through the second cash register path 32 without passing through the first cash register path 22. As the vehicle approaches and approaches, the wireless communication with the payment processing unit 10 in the cart 1 determines whether or not the settlement processing of the first register 21 for the payment processing unit 10 has been completed. If not, guidance information for requesting settlement is sent to the settlement processing unit 10 and a settlement process according to a settlement operation in the settlement process unit 10 and a settlement process with cash are selectively executed. To do. This second register also has a function of registering service points and coupon codes corresponding to the settlement amount in accordance with the settlement process.

  As shown in FIG. 3, the first register 21 and the second register 31 are connected to a management server 40 in the store 20 via a LAN (local area network) 41. On the other hand, the external personal computer 50 can access the management server 40 via a communication network such as the Internet 60. The personal computer 50 has a display 50a and an attached printer 51. From the printer 51, a receipt R described later is printed out.

  The management server 40 has means for storing the contents of the settlement processing of each of the first register 21 and the second register 31 as receipt information and publishing the stored receipt information in response to access from the personal computer 50. Although only one personal computer 50 is shown, actually, the management server 40 can be accessed from a large number of personal computers 50 and portable terminals.

Next, the operation will be described with reference to the flowchart of FIG.
When a shopper enters a product into the product input port 2a of the cart 1, the amount of the inserted product is acquired by the settlement processing unit 10 and totaled, and the total amount is settled as a purchase amount (including tax amount). It is displayed on the liquid crystal display unit 11 of the unit 10 (step 101). This display screen is shown in FIG. That is, the liquid crystal display unit 11 includes a main display window, a purchase price display window, a tax display window, a subtotal display window including tax, a cancel button, a settlement button, a guidance display window, a numeric display window, a numeric keypad button, a clear button, and the like. The purchase amount is displayed in the purchase amount display window.

  When the settlement button of the liquid crystal display unit 11 is turned on (touch operation) by the shopper (YES in step 102), either non-cash settlement or cash settlement is selected as a payment method on the main display window of the liquid crystal display unit 11. A selection screen is displayed on the main display window of the liquid crystal display unit 11 (step 103). The non-cash payment is selected on this selection screen, and the shopper's card is inserted into the card insertion slot 12 and scanned to complete the payment operation (YES in step 104).

  With the completion of the settlement operation, the display screen of the liquid crystal display unit 11 is switched as shown in FIG. That is, the liquid crystal display unit 11 includes a main display window, a subtotal amount display window including tax, a deposit display window, a fishing amount display window, a cancel button, a return button, a guidance display window, a numeric display window, a numeric keypad button, a clear button, and the like. Is displayed, and the amount scheduled for card settlement is displayed in the subtotal amount display window including tax.

  After the settlement operation, the shopper notices that he / she has forgotten to purchase the product and turns on the return button on the display screen (touch operation) (YES in step 105). The settlement operation is canceled and the purchase processing from step 101 is performed. Is repeated.

  When the return button on the display screen is not turned on (NO in step 105) and the cart 1 enters the first cash register path 22 (YES in step 106), if non-cash payment is selected (NO in step 107). , “Please wait. Checkout” is displayed on the guidance display window (step 108). Along with this display, the first register 21 executes a settlement process in accordance with the settlement operation information received from the settlement processing unit 10 (step 109). The contents of the settlement process are stored in the management server 40 as receipt information, and service points and coupon codes corresponding to the settlement amount are registered (integrated) in the management server 40. In addition, when storing receipt information and registering service points and coupon codes, shopper identification information is required. This identification information can be input in advance on the liquid crystal display unit 11 of the settlement processing unit 10 when the cart 1 is first selected.

  When the checkout process of the first register 21 is completed (YES in step 110), or when cash settlement is selected (YES in step 107), “Please pass” on the liquid crystal display unit 11 of the settlement processing unit 10 Guide characters are displayed (step 111).

  When the shopper and the cart 1 enter the second cash register path 32 according to this display (YES in step 112), the non-cash payment is selected (NO in step 113), and the payment by the first register 21 is made. If the processing is completed (NO in step 117), a guidance letter “Thank you” is displayed on the liquid crystal display unit 11 of the settlement processing unit 10 (step 116). The shopper and the cart 1 can go through the exit 20a according to this display. On the display part of the second register 31, the characters “OK” are displayed. According to this display, the clerk of the second register 31 allows the shoppers and the exit 20a of the cart 1 to pass through.

  However, when the shopper and the cart 1 enter the second cash register passage 32 (YES in step 112), the non-cash settlement is selected (NO in step 113). Is not completed (YES in step 117), the guidance character “Please wait. Checkout” is displayed as guidance information for requesting settlement to the settlement processing unit 10 in the guidance display window of the liquid crystal display unit 11. Is displayed (step 118). Along with this display, the second register 31 executes a settlement process in accordance with the settlement operation information received from the settlement processing unit 10 (step 119). The contents of the settlement process are stored in the management server 40 as receipt information, and service points and coupon codes corresponding to the settlement amount are registered (integrated) in the management server 40.

  Further, when the shopper and the cart 1 enter the second cash register path 32 (YES in step 112), if cash settlement is selected (YES in step 113), cash settlement is made to the settlement processing unit 10. As guidance information for requesting, a guidance character “please pay” is displayed on the guidance display window of the liquid crystal display unit 11 (step 114). On the display part of the second register 31, the characters “cash” are displayed. According to this display, the clerk of the second register 31 receives the necessary amount of cash from the shopper, deposits it into the second register 31, and performs a reception completion operation in the second register 31. By this operation, a receipt completion notice is sent from the second register 31 to the settlement processing unit 10. In the settlement processing unit 10, in response to the receipt completion notice (YES in step 115), a guidance character “Thank you” is displayed on the liquid crystal display unit 11 (step 116). The shopper who has paid and the cart 1 can pass through the exit 20a. Further, the contents of the cash settlement process are stored as receipt information in the management server 40, and service points and coupon codes corresponding to the settlement amount are registered (integrated) in the management server 40.

  In this way, there are sequentially two-stage settlement processes, that is, a settlement process for non-cash settlement in the first register 21 and a selective settlement process for non-cash settlement and cash settlement in the second register 31 where the attendant waits. Therefore, even in a situation where non-cash settlement and cash settlement are mixed, an efficient and complete settlement process is executed. There will be no delay in handling the staff at the checkout process. Therefore, the waiting time of the shopper can be greatly shortened, and the convenience can be improved, congestion can be reduced, and the sales can be improved.

  It should be noted that no receipt is issued in any of the settlement process of the first register 21 and the settlement process of the second register 31. The shopper returns to his / her home, accesses the management server 40 from the personal computer 50 via the Internet 60, and inputs his / her identification information (for example, membership number, address, name, etc.), so that all his / her checkout processes are performed. Can be confirmed on the display 50a of the personal computer 50 as receipt information.

  That is, when the shopper accesses the management server 40 from the personal computer 50 and inputs his / her own registered identification information, the receipt selection screen of FIG. 7 including the contents of all his / her settlement processes is displayed. 50a is displayed. In this receipt selection screen, enter the date data of the desired reference date and click the OK button, or click one of the displayed date buttons. The desired reference date is specified. The year / month / day button is prepared not only for one screen but also for a plurality of screens, and can be switched and displayed by clicking the forward button and the back button of each screen. When the end button is clicked, the display of the receipt selection screen ends.

  When the desired reference date is designated on this receipt selection screen, the display on the display 50a is switched to the receipt details display screen in FIG. On this receipt detail display screen, the product name, unit price, number, quantity, total amount, earned service points, payment type, person in charge name, inquiry number, etc. of the desired reference date are displayed. By looking at this, it is possible to know the specific contents of shopping. When the amount of data is large, other data can be viewed by clicking the forward button. When the end button is clicked, the display of the receipt details display screen ends. When the print button is clicked, the contents of the receipt details display screen are printed on paper by the printer 51, and a receipt R is issued. When there is an error in the details, the receipt R can be taken to the store 20 and the error can be pointed out to the store 20 side.

  In this way, the store 20 does not issue a receipt, and the shopper can view and print the receipt information on the Internet as needed, so that the receipt operation from the store clerk to the shopper in the store 20 becomes unnecessary, and the payment is settled. Can be shortened and the burden on the store clerk is reduced, making it unnecessary for the shopper to receive and store the receipt. In this respect, convenience can be improved, congestion can be reduced, and sales can be improved.

  In addition, this invention is not limited to said embodiment, A various deformation | transformation implementation is possible in the range which does not change a summary.

The perspective view which shows the external appearance of the cart and payment processing unit of one Embodiment. The figure which shows the whole structure of one Embodiment. The block diagram which shows the structure of an apparatus required for browsing the receipt information of one Embodiment. The flowchart for demonstrating the effect | action of one Embodiment. The figure which shows the display screen of the payment processing unit of one Embodiment. The figure which shows another display screen of the payment processing unit of one Embodiment. The figure which shows the receipt selection screen of the personal computer of one Embodiment. The figure which shows the receipt details display screen of the personal computer of one Embodiment. The figure which shows the receipt printed with the personal computer of one Embodiment.

Explanation of symbols

  DESCRIPTION OF SYMBOLS 1 ... Cart, 2 ... Merchandise storage part, 2a ... Product insertion port, 3 ... Cover body, 10 ... Settlement processing unit, 20 ... Store, 20a ... Exit, 21 ... 1st register, 22 ... 1st cash register passage, 31 ... 2nd register, 32 ... 2nd cash register passage, 33 ... Cart collection area, 41 ... LAN, 40 ... Management server, 50 ... Personal computer, 51 ... Printer, 60 ... Internet (communication network)

Claims (4)

A cart for transporting goods provided in the store so as to be movable;
The amount of goods that are provided in the cart and are put into the cart is acquired and summed up for each input, the total amount is displayed on the display unit, and the total amount is either non-cash settlement or cash settlement A payment processing unit with a wireless communication function that accepts a non-cash payment operation when non-cash payment is selected ,
Installed in the first aisle in the store, and with the approach of the cart, the settlement processing unit receives information on the settlement operation from the settlement processing unit by wireless communication with the settlement processing unit in the cart, and the settlement process according to the information A first register for executing
It is installed in the second passage in the store, and with the approach of the cart, whether or not the settlement process of the first register for the settlement processing unit is completed by wireless communication with the settlement processing unit in the cart. If the determination is not completed, the guidance information is sent to the settlement processing unit to display the guidance information for requesting settlement on the display unit of the settlement processing unit, and the cash settlement process is executed. Two registers,
Means for storing the contents of the settlement processing of the first register and the second register as receipt information, and publishing the stored receipt information in response to an access from an external network;
Equipped with a,
The settlement processing unit displays information related to non-cash clearing on the display unit in the first passage when non-cash settlement is selected, and cash is selected when cash settlement is selected. Information on the settlement of the information is displayed on the display unit in the second passage.
The in-store payment system according to claim 1. The in-store payment system according to claim 1, wherein the payment processing unit subtracts the amount of the product to be taken out from the total amount when taking out the product from the cart. The in-store payment system according to claim 1, wherein the payment processing unit has a display function of a selection screen for selecting either non-cash payment or cash payment as a payment method. The first register registers a service point corresponding to the settlement amount with the settlement process,
The second register also registers a service point corresponding to the settlement amount with the settlement process.
The in-store payment system according to claim 1.

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