JP4759993B2 - Staff management system - Google Patents

Description

  The present invention relates to a staff management system that gives service work instructions to each employee when a call is made from a player at a game hall.

  Conventionally, in a pachinko hall, when a big hit occurs in a gaming machine, it is necessary to replace the ball box, or it is necessary to clean the ashtray, the player presses the call switch and is provided for each gaming machine. The call lamp (hereinafter also referred to as a call notification lamp) may be lit. When the call lamp of each gaming machine is turned on, the representative lamp provided on the island edge of the gaming island where the gaming machine is located is turned on. If you see the island representative lamp), go to the amusement island, check which gaming machine's calling lamp is lit, and perform service work such as exchanging the ball box and cleaning the ashtray. I was going.

  However, in this method, for example, when a gaming machine hits big and notifies that it is necessary to replace the ball box, the representative lamp at the edge of the island is turned on. Even if you enter service between the amusement islands, the fact is not known to other employees, and other employees are already working for the first time when other employees peek between the amusement islands. There was something that I understood. As described above, the conventional staff management using the representative lamps and the like is simple, but the movement of employees cannot be efficiently managed.

In order to solve this problem, the game room is imaged with a camera, the captured image is processed, only the employee is identified from the captured image, the current position of the extracted employee is identified, and the current position A staff management system that gives instructions for the most efficient service work is known (for example, see Patent Document 1).
Japanese Patent Laid-Open No. 2001-162012

  However, the person identification by the above image processing can identify the person with a certain degree of accuracy by capturing the characteristics (color, movement pattern, etc.) of the person to be identified in a situation where there are not many people. However, it is difficult to identify employees by image processing and to identify their current location in a crowded place such as pachinko halls. As described above, in the staff management system using the image processing described above, there are cases where the management of employees is not performed accurately.

  The present invention has been made in view of these problems. When a call is made from a player in a game hall, the service work instruction is given to each employee accurately, and the service work is given to each employee. It is an object to provide a staff management system that can be efficiently performed.

  The staff management system according to claim 1, which has been made to achieve such an object, is carried by an employee at a game hall where a plurality of game islands equipped with a plurality of gaming machines are arranged. Based on a transmission signal from an RFID tag that wirelessly transmits identification information, each of the positions of a plurality of employees in the game hall is grasped, and a specific worker is instructed to work according to a player's request. A staff management system for providing a plurality of receiving means for receiving identification information transmitted from the RFID tag of each employee, distributed in the game hall, and storage means for storing the current position of each employee The current position of each employee is monitored based on the reception results of the identification information by a plurality of receiving means arranged in a distributed manner, and the current position of each employee stored in the storage means is updated based on the monitoring result. Monitoring means, provided in each gaming machine, input means for inputting an employee's calling instruction and calling cancellation instruction by external operation, provided in each gaming machine, a calling instruction is input via the input means When a call display is displayed by the call display means in at least one of the call display means for displaying the call until the call release command is input and the gaming machine provided on each game island, the call display is displayed. Representative notification means for notifying that there is a call around the game island in conjunction with the means, display means arranged so that each employee can check the display contents in the game hall, and stored in the storage means The current position of each employee is displayed on the display means, and when the call display is displayed by the call display means, the employee who is closest to the call display means is stored in the storage means. Current location And a control means for causing the display means to display the searched employee in an identifiable manner, and to return the identifiable display to a normal display when a call release command is input via the input means. It is characterized by that.

  According to the staff management system configured as described above, since the positions of the employees are specified using the RFID tags that can be transmitted and received, the positions of all the employees in the amusement hall are specified by image repair. Compared to the method, it can be specified more reliably.

  In addition, since each employee's position is displayed on the display means arranged in the amusement hall so that each employee can see, each employee can see the display means, It is possible to grasp the positional relationship between your current position and other employees, and you will always have the most efficient placement in the amusement hall (for example, the quickest response to a player's call) It is possible to move the stand-by position of the player, improving the work efficiency of the employee and improving the service for the player.

  Further, according to the staff management system, for example, when a big hit occurs and the player wants to replace the ball box or to clean the ashtray, the player calls the employee through the input means. When the call instruction is input, the call display means provided in each gaming machine displays the call, and the representative notification means provided in the gaming island is an employee at any gaming machine on the gaming island. It is displayed that a call for calling is made. At the same time, the control means specifies an employee who is closest to the called gaming machine and displays the employee on the display means so that the employee can be identified.

  Therefore, each employee can easily know on which game island the call is made by the representative notification means of the game island, and the called employee is himself by looking at the display means screen. You can easily know whether or not. Furthermore, by looking at the screen of the display means, it is possible to know that the employee is a worker who can be serviced at the position closest to the gaming machine that has been called, so that service work can be started quickly. Become.

  Note that the input means does not necessarily have to be provided in all the gaming machines, and when there are many gaming machines installed on one amusement island, there are two or three gaming machines in one input means. Even if assigned, the same effect as described above can be obtained.

  By the way, when the employee closest to the gaming machine that has been called is called by the above method, the employee is already performing service work near the calling machine and the call is quickly It is thought that it cannot cope with. In order to avoid this, as described in claim 2, the control means is configured such that, from a plurality of gaming machines, a call instruction is input via an input means in a certain gaming machine until a call release instruction is input. In addition, when the current call command is input via the input means in another gaming machine, the employee who has been displayed on the display means in a distinguishable manner by the previous call command is input the current call command. If the employee is at the closest position to the gaming machine, the employee who is closest to the gaming machine to which the current call instruction is input other than the employee displayed in an identifiable manner by the previous call instruction is stored as storage means. It is good to comprise so that it may search based on the present position of each employee stored in and to display the searched employee on the display means so that identification is possible.

  In this way, it is possible to direct employees who are not in service work and are closest to the gaming machine that has been called to service work, and to improve the work efficiency of employees. In addition, the player does not have to wait and the service quality can be improved.

  As the display on the display means, the employee's current position is displayed with the numbers and the coordinates of each employee's identification number, etc. When there is a call, the employee's identification number and the like are displayed. The display may be displayed by changing the color or the like, but more preferably, as described in claim 3, the control means includes a display means, a game island in the game hall, and a game provided on the game island. When the call command is input via the input means, the arrangement of the machine is displayed in a schematic diagram, and the current position of each employee stored in the storage means is displayed on the schematic diagram. It is preferable to display the game machine, the game island provided with the game machine, and the employee who is called by the call command so that they can be identified on the schematic diagram displayed on the display means.

  If it does in this way, it will come to understand where each employee exists in the top view of a game hall, and an employee becomes easy to grasp the movement of other employees. Further, when there is a call, a display is made so that the gaming machine that has been called, the gaming island where the gaming machine is located, and the called employee can be identified. Therefore, the employee can easily and instantly grasp that he / she must perform the service work and which game machine on which game island is being called. Work efficiency and quality of service can be improved.

The display means may be installed anywhere as long as it is easy for employees to see. However, as described in claim 4, the display means may be provided at both island ends of the game island.
That is, normally, the gaming island is configured so that the planar shape is rectangular, and is arranged in the game hall so that the longitudinal direction thereof is parallel, and the gaming machine is installed in the longitudinal portion. For this reason, the employee often stands by near the island edge, and arranging the display means on both island edges of the game island as described above makes it easier for the employee to see.

Further, for the same reason, the representative notification means may be provided at both island ends of the game island as described in claim 5 .

Embodiments of the present invention will be described below with reference to the drawings. In the following description of the embodiment, in order to simplify the description, the components in each drawing are the minimum necessary for the description (for example, one amusement island).
Example 1
FIG. 1 is a schematic diagram showing a configuration of a staff management system 1 installed in a game hall 3 to which the present invention is applied.

  In FIG. 1, the staff management system 1 is attached to the display 12 installed on the end surface of the game island 10 installed in the game hall 3, the control unit 50 incorporated in the display 12, and similarly to the end surface of the game island 10. The game island representative lamp 24, the call notification lamps 28 and 30 attached to each gaming machine, the call switches 34 and 36 for calling employees, and the amusement hall 3 for receiving radio waves from RFID tags carried by employees. It is composed of transmission / reception devices 60, 66, 72 installed on the ceiling, and RFID tags 80, 84 attached to chest portions of employees A100, B100 who manage the game hall 3 and provide services to the players. .

  The display 12 is configured by a liquid crystal display or a CRT display (abbreviation of Cathode-Ray Tube display). And it is installed in one of the end surfaces (in other words, the surface in the short direction of the game island 10) where the gaming machine of the game island 10 is not attached, and the other end surface has the same function as the display 12. A display 18 (not shown) is installed.

  The display 12 displays a simplified plan view of the game arcade 3 showing the layout of the game island 10 in the game arcade 3 and the layout of the gaming machines in the game island 10. The current positions of the employees A100 and B100 and the employee call status (hereinafter sometimes simply referred to as the call status) at each gaming machine are displayed.

  A game island representative lamp 24 is installed on the end face of the display 12 of the amusement island to notify the surroundings of the amusement island of the calling status from the player by turning on / off the lamp. On the end face where the display 18 is installed, a game island representative lamp 26 having the same function as the game island representative lamp 24 is installed.

The call notification lamps 28 and 30 and the call switches 34 and 36 for calling employees are attached to the upper part of each gaming machine attached to the game island 10.
The call switches 34 and 36 are push switches that are operated when the player calls the employee. When the call switches 34 and 36 are pressed by the player, the call switches 34 and 36 are installed near the call switch. The call notification lamps 28 and 30 formed integrally with the call switch are turned on, and the employee is called. Further, when the employee finishes the work and presses the call switch again, the call notification lamp is turned off.

The transmission / reception devices 60, 66, 72 are arranged in a matrix on the ceiling of the game hall 3. (Details of the transmission / reception devices 60, 66, 72 will be described later.)
The transmission / reception devices 60, 66, 72 receive radio waves from the RFID tags 80, 84 possessed by the employees A 100 and B 100, extract identification information from the received radio waves, and send the identification information to the control unit 50.

  The RFID tags 80 and 84 are active RFID tags with a built-in lithium battery that uses radio waves in the 2.4 GHz band, and transmit radio waves including identification information constantly or periodically. Used as a name tag on the front of the chest of B100.

  The control unit 50 is incorporated in the lower part of the display 12, and inputs identification information of the employees A100 and B100 from the transceivers 60, 66, and 72, specifies the current position of each employee from the identification information, Furthermore, the state of the call switches 34 and 36 is input, and the display contents of the displays 12 and 18 are controlled from the current position of each employee and the state of the call switch, and the game island representative lamps 24 and 26 are turned on / off. Control the turn off.

Next, the electrical connection relationship of the staff management system 1 arranged in the game hall 3 as described above will be described with reference to FIG.
FIG. 2 is a block diagram showing an electrical connection relationship of the staff management system 1. As shown in FIG. 2, the staff management system 1 is arranged on the game island 10 and has two displays 12 and 18, two game island representative lamps 24 and 26, and the number of gaming machines for performing various displays and inputs. The same number of call notification lamps 28 and 30, and call switches 34 and 36, transmission / reception devices 60, 66, and 72 that are arranged on the ceiling and transmit / receive identification information to / from RFID tags 80 and 84, each employee carries and identifies The RFID tags 80 and 84 for transmitting and receiving information are connected to the control unit 50 and operated based on a command from the control unit 50.

The control unit 50 includes a CPU, a memory, and an I / O (not shown).
The transmission / reception devices 60, 66, 72 are composed of antennas 62, 68, 74 and transmission / reception devices 64, 70, 76, respectively.

The antennas 62, 68 and 74 are planar array antennas in which a plurality of small antenna elements (not shown) are incorporated.
In addition, the transceivers 64, 70, and 76 amplify the signal that has passed through the BPF, and a Bunt Pass Filter (BPF) (not shown) that passes a signal in a predetermined frequency band (that is, a transmission signal from the RFID tags 80 and 84). An unillustrated amplifier circuit, a demodulator circuit (not shown) that demodulates the signal amplified by the amplifier circuit and restores the ID included in the signal, and a level detector circuit (not shown) that detects the electric field strength of the signal that has passed through the BPF The identification information received from the RFID tags 80 and 84, the electric field strength value at the time of reception, and the antenna numbers 62a and 68a of the transceivers are output to the control unit 50.

Next, with reference to FIGS. 3 and 4, a method for specifying the position of each employee in the staff management system 1 and storing it in the memory of the control unit 50 (hereinafter referred to as a position database) will be described.
FIG. 3 is a plan view showing the arrangement of the antennas 62, 68, 76 of the transmission / reception devices 60, 66, 72 and the receivable areas of the respective antennas. FIG. 4 shows the structure of the location database.

  As shown in FIG. 3, the antennas 62, 68 and 74 are arranged in a matrix on the ceiling of the game hall 3. The intervals between the antennas 62, 68 and 74 arranged in a matrix are determined by the receivable area of each antenna. That is, since each employee A100, B100 wears the RFID tags 80, 84 on the chest, the radio wave from the RFID tag is usually transmitted at a height of about 1 m above the ground. Therefore, the antennas are attached at intervals such that the receivable areas of the antennas overlap with each other at a height of about 1 m from the floor of the game hall 3 in the portion other than the game island. In addition, since the position of the employee is not specified in the part of the game island, it is not necessary that the receivable areas of the antennas overlap in the part of the game island.

  The signals transmitted from the RFID tags 80 and 84 are received by the transceivers 64, 70, and 74. After a signal of a predetermined frequency band is extracted by the BPF, the signal is amplified by the amplifier circuit, and the signal is transmitted by the demodulation circuit. Further, the identification information included in the signal is restored, and the level detection circuit detects the electric field strength value of the signal that has passed through the BPF, and sends the electric field strength value and the identification information to the control unit 50.

  Next, the control unit 50 transmits the signal transmitted from the RFID tag in the reception area of the antenna of the transmitter / receiver that has transmitted the signal having the strongest field strength value from the field strength values transmitted from the transmitter / receiver 64, 70, 74. As shown in FIG. 4, the identification information (for example, A100) is stored in the position database corresponding to the antenna number (for example, the antenna 62 has coordinates (R2, C3) of the position database). . Note that R2 of coordinates (R2, C3) represents the second row (ROW) of the position database of the control unit 50 corresponding to the antennas arranged in a matrix, and C3 is the third column (Column). Represents.

  For example, when an employee wearing an RFID tag enters the receivable area of the antenna 62 among the antennas arranged in a matrix, the antenna 62 uses the strongest electric field to identify the identification information transmitted from the RFID tag. Receive with strength. Therefore, A100 is stored in the coordinates (R2, C3) of the position database. When the employee moves and enters the receivable area of the antenna 68, the received electric field strength at the antenna 68 becomes stronger than the antenna 62. Therefore, the control unit 50 receives the identification information at the antenna 68. A100 stored in the coordinates (R2, C3) of the position database is deleted, and A100 is newly stored in the coordinates (R3, C3) of the position database. In this way, as the employee wearing the RFID tag moves through the amusement hall 3, the receivable area of the antenna receiving the signal from the RFID tag changes one after another. By storing and updating which antenna is received in the memory (position database) of the control unit 50, the position of the RFID tag is always maintained (in other words, the position of the employee wearing the RFID tag). Can be specified.

  In addition, it is conceivable that a plurality of employees enter the reception area of one antenna, but the transmission / reception frequency of the RFID tag worn by each employee is slightly shifted within the use frequency band. Since they are transmitted and received, there is no interference, and a plurality of employees are stored in the memory (position database) of the control unit 50 as being at the same position.

  Since the position of each employee is specified as described above, if it is necessary to specify the position of the employee accurately, the coverage area of each antenna should be reduced and the number of antennas should be increased. Good.

Next, the process performed in the control part 50 is demonstrated using FIGS.
FIG. 5 is a flowchart of a main routine of processing executed in the control unit 50, and FIGS. 6 to 9 are flowcharts of subroutines called in the main routine. FIG. 10 is a diagram showing a screen display displayed on the display 12.

The processing of the main routine shown in FIG. 5 is started when the power of the staff management system 1 is turned on when the game store is opened.
When the process is started, first, the ID position specifying process is executed in S100, the position of the employee in the game hall 3 is specified, the process proceeds to S105, and a call operation on the game machine or a call In response to the release operation, the game island representative lamp provided at the edge of the game island is turned on or off, and the process proceeds to S110 to display the current position of the employee on the display. Then, the process proceeds to S115, where it is determined whether or not it is a closing time. If it is closing time, the process is terminated. If it is not closing time, the process returns to S100 and the process is repeated.

  Here, the ID position specifying process executed in S100 will be described in detail with reference to FIG. In the ID position specifying process, first, identification information is input from the transmission / reception devices 60, 66, and 72 in S200, and the process proceeds to S205. In S205, it is determined whether or not the identification information input from each of the transmission / reception devices 60, 66, and 72 is already in the position database. If the identification information is already in the position database, the process proceeds to S210, and the database is updated so that the identification information is stored in a location corresponding to the position of the transmitting / receiving device that detected the identification information. Conversely, if the identification information does not exist in the position database, the identification information is newly stored in a location corresponding to the position of the transmitting / receiving device that detected the identification information in the database.

After executing the above processing, the process returns to the main routine.
Next, the call display process executed in S105 will be described in detail with reference to FIG. In the call display process, first, the state of the call switch is read in S300. This is done by confirming which of the call switches 34, 36 attached to the gaming machine is being pressed by the player, and pressing the call switch (hereinafter referred to as the call switch in this state). If there is a call switch, this is a process of reading the number of the call switch. After reading the call switch number, the process proceeds to S305.

In S305, an employee closest to the read call switch is retrieved from the position database, and the process proceeds to S310.
In S310, whether or not the employee retrieved from the location database has already been called (in other words, whether or not the classification code (details will be described later) indicating that the employee is in the calling state is 2). ). If the searched employee has not been called, the process proceeds to S320. Conversely, if the searched employee has already been called, the process proceeds to S315, and the call is issued by a person other than the employee. The employee closest to the call switch is searched from the position database, and the process proceeds to S320.

In S320, the classification code added to the searched employee identification information is changed to classification code 2 indicating that the employee is in the calling state, and the process proceeds to S325.
In S325, it is determined whether or not there is a called employee in the passage between the game islands where the outgoing call switch is located from the location database. And if an employee exists in the channel | path between game islands, it will transfer to S330, and if it does not exist, it will transfer to S340.

  In S330, the classification code added to the identification information of the called employee is changed to classification code 3 indicating that the employee is in the calling state and is in the passage between the game islands having the calling call switch, The process proceeds to S335.

  In S335, “OK” is displayed on the display screen of the display 12 on the part of the game island where the call calling switch is located, indicating that the employee is already in service, and the process proceeds to S370. For example, FIG. 10 shows a state where the employee D100 has already entered the aisle between the amusement islands in order to perform service work on the rightmost amusement island.

  On the other hand, if it is determined in S325 that the employee is not in the aisle between the amusement islands and the process proceeds to S340, the employee is moved from the location database to the vicinity of the aisle where the calling call switch is located (except in the aisle). Determine if you are. If there is an employee in the vicinity of the aisle, the process proceeds to S345, and among the amusement island representative lamps provided at both ends of the amusement island where the call ring switch is located, the amusement island representative closer to the employee in the vicinity of the aisle. The lamp is turned on, and the process proceeds to S355. On the contrary, if there is no employee in the vicinity of the passage, the process proceeds to S350, and both of the game island representative lamps at both ends of the game island where the call calling switch is located are turned on, and the process proceeds to S355.

  In S355, it is determined whether or not the employee who is in the vicinity of the passage is in the passage where the calling call switch is located (in other words, whether or not the employee has entered the passage). If the employee is in the aisle, the process proceeds to S360. If not, the process is terminated and the process returns to the main routine.

  In S360, the employee's classification code is set to 3, and the process proceeds to S365. On the display screen of the display 12, the employee has already performed service work on the part of the game island where the calling call switch is located. “OK” is displayed, and the process proceeds to S370.

  In S370, the state of the call switch is read again, and the process proceeds to S375, and it is determined whether the call switch of the gaming machine that has been called first is in the released state (hereinafter, the release of the call switch is also referred to as cancellation). If the call is canceled, the process proceeds to S380. If the call is not canceled, the process is terminated and the process returns to the main routine.

Then, in S380, the “OK” display displayed on the display island of the display 12 on the part of the game island where the calling call switch is located is erased, and the process proceeds to S385.
In S385, the game island representative lamp of the game island with the calling call switch is turned off, the process proceeds to S390, the classification code of the identification information of the employee working in the passage between the game islands is set to 1, and the process is terminated. To return to the main routine.

  Next, the current status display process executed in S110 will be described in detail with reference to FIG. In the current status display process, first, in S400, the antenna position and the identification information are read from the position database, and the process proceeds to S405.

  In S405, a classification code is added based on the read identification information. This classification code is composed of a status code indicating the calling status of the employee and a call switch number that has been called. More specifically, the classification code includes a status code 1 if the employee having the RFID tag is not called, and a status code if the employee having the RFID tag 80 is called as the status code. If the employee who has the RFID tag 80 is called and enters the passage between the game islands, the call switch number from which the call is made and the status code 3 . Then, after adding the classification code, the process proceeds to S410.

  In S410, as shown in FIG. 10, the identification name of the employee is displayed on the display 12 at the position where each employee is currently located. That is, each employee's identification name (A100, B100 in the figure) is displayed at a position corresponding to the coordinate position of the antenna position database that received the identification information from the RFID tag of each employee (A100, B100, C100, D100). , C100, D100), and according to the status code among the classification codes, for example, if the status code is 1, black if it is 2, red if it is 3, color of the identification name such as blue Change to display. Then, the display is performed, and the process proceeds to S415.

  In S415, the state of the call switches 34 and 36 is read, and the process proceeds to S420. In S420, as shown in FIG. 10, the portion of the gaming machine on the screen corresponding to the number of the pressed call switch (call switch 36 in the figure) is highlighted on the display 12 (call notification lamp in the figure). 30 is highlighted), and the flow shifts to S425.

  In S425, the state of the game island representative lamps 24 and 26 is read, and the process proceeds to S430. In step S430, the state of the representative lamp is displayed on the display 12. That is, as shown in FIG. 10, the representative lamp portion on the screen corresponding to the lit representative lamp (the game island representative lamp 24 in the figure) is highlighted.

When the process of S430 is completed, the process returns to the main routine.
As described above, according to the staff management system 1 configured as described above, the position of each employee is specified by using an RFID tag that can be transmitted and received. All employee positions can be more reliably identified.

  In addition, the display 12 arranged at the edge of each game island can grasp the positional relationship between the current position of the player and other employees, and is always the most efficient in the game hall (for example, calling the player) It is possible to move the stand-by position of himself / herself so that the work efficiency of the employee can be improved and the service for the player can be improved.

  Furthermore, according to the staff management system 1, for example, when a big hit occurs and the player wants to replace the ball box or to clean the ashtray, the player can use the call switches 34 and 36 to work. When a call command for calling a member is input, the call notification lamps 28 and 30 provided in each gaming machine are turned on, and at the same time, the game island representative lamps 24 and 26 provided on the game island are turned on, Indicates that an employee is being called on any gaming machine on the amusement island. At the same time, the employee closest to the called gaming machine is identified, and the employee is highlighted on the display 12.

  Accordingly, each employee can easily know on which game island the call has been made by using the game island representative lamps 24 and 26, and by looking at the screen of the display 12, the called employee can be identified. You can easily know if you are yourself. Furthermore, by looking at the screen of the display 12, it can be seen that the employee is the closest worker to the service machine that is called, and the service work can be started quickly. It becomes possible to improve the work efficiency and service quality of employees.

In this embodiment, the transmission / reception devices 60, 66 and 72 correspond to the receiving means of the present invention, the position database of the control unit 50 corresponds to the storage means of the present invention, and the ID position of S100 shown in the flowchart of FIG. The specific processing corresponds to position monitoring means, the call switches 34 and 36 correspond to input means of the present invention, the call notification lamps 28 and 30 correspond to call display means of the present invention, and the game island representative lamps 24 and 26 The displays 12 and 18 correspond to the display means of the present invention, and the control unit 50 corresponds to the control means of the present invention.
( Reference example )
Next, a reference example will be described. FIG. 11 is an electrical connection diagram illustrating a configuration of the staff management system 2 of the reference example .

  Since the staff management system 2 is similar in structure to the staff management system 1 described in the first embodiment, description of the same parts as the staff management system 1 will be omitted, and differences will be described.

  As shown in FIG. 11, the staff management system 2 has a configuration in which the displays 12 and 18 provided on the amusement island 10 among the components of the staff management system 1 are eliminated, and the vibrators 82 and 86 are provided on the RFID tags 80 and 84. It has become.

  The RFID tags 80 and 84 are active RF tags with a built-in lithium battery that uses radio waves in the 2.4 GHz band, and transmit radio waves including identification information constantly or periodically. The vibrators 82 and 86 connected to the RFID tags 80 and 84 are attached so that the vibrator is eccentric to the rotating shaft of the small motor, and when the call information is received by the RFID tags 80 and 84, As the small motor rotates, the vibrator vibrates to notify the employee that a call has been made.

Further, the RFID tags 80 and 84 and the vibrators 82 and 86 are formed so as to be integrated with each other so as to be worn on the chest of the employee like a name tag.
And in the staff management system 1 of Example 1, the control part 50 receives the transmission signal of RFID tag 80,84 via the transmitter / receivers 60,66,72, and only inputs the identification information of each employee. However, in the staff management system 2 of the present reference example , the control unit 50 inputs identification information of each employee, and outputs a call signal for calling each employee wearing the RFID tags 80 and 84. It is supposed to send.

More specifically, in the control unit 50 of the staff management system 1 of the first embodiment, the status code of the employee searched in S320 in the flowcharts shown in FIGS. 7 and 8 is set to 2 (that the employee has been called). In S335 and S365, an “OK” display indicating that the employee is already in a service work state is displayed on the part of the game island where the calling call switch on the display screen of the display 12 is present. Or the “OK” display is deleted in S380. Similarly, the employee (situation code 2 or 3) called in S410 in the flowchart of FIG. 9 is displayed so that it can be identified on the display 12, and the position of the calling call switch is highlighted in S415 and S420. Or, the state of the game island representative lamp is displayed in S425 and S430. On the other hand, in the control unit 50 of the staff management system 2 of this reference example, the processing related to the display executed in S335 and S365 in FIG. 7 and the processing related to the display executed in S415 and S430 in FIG. , And the employee whose status code is 2 in S320 of FIG. 7 is caused to transmit the call information from the transceiver closest to the employee instead of the identification display in S410 of FIG. Further, instead of deleting the “OK” display in S and S380 in FIG. 7, the call signal is stopped.

In this way, in the staff management system 2 of this reference example , instead of displaying on the display 12, each employee is individually called by the vibrator connected to the RFID tags 80 and 84.

  According to the staff management system 2 configured in this manner, since the position of each employee is specified by using an RFID tag that can be transmitted and received, compared to the conventional identification method using image processing, The position of the employee can be identified more reliably.

  In addition, when a player inputs a call instruction for calling an employee via the call switches 34 and 36, the call notification lamps 28 and 30 provided in the gaming machine display a call and at the same time, the game island representative The lamps 24 and 26 are turned on to indicate that a call is being made to call an employee at any of the gaming machines provided on the game island. At the same time, the employee nearest to the gaming machine where the call is made is identified, and the call information is transmitted to the RFID tags 80 and 84 carried by the employee, and the vibrators 82 and 86 Call a member. Therefore, each employee can grasp that he / she is at the closest position to the gaming machine where the call is made, and when there is a notification by the vibrators 82 and 86, the game island representative lamps 24 and 26 are displayed. By seeing, it is possible to easily know which game island is called, and when the game island representative lamps 24 and 26 are close to the game island in the notification state, the call notification provided for each gaming machine. With the lamps 30 and 32, it is possible to know which gaming machine is calling.

  Thus, according to the staff management system 2, when an employee is called on the gaming machine side, the employee closest to the gaming machine is notified that the employee has called. It is possible to promptly guide the employee to the gaming machine that has been called, and to improve the work efficiency and the quality of service of the employee.

  As mentioned above, although the Example of this invention was described, it cannot be overemphasized that embodiment of this invention can take various forms, as long as it belongs to the technical scope of this invention, without being limited to the said Example at all. Nor.

  For example, in the above embodiment, in order to identify the position of the employee, the electric field strength from the transceiver is simply compared, and the employee is in the part of the antenna receiving the signal with the strongest electric field strength. However, each antenna is arranged so that transmission signals from one RFID tag can be received by the three antennas, and the position of the employee is specified from the ratio of the electric field strength of the transmission signals received by the three antennas. It may be.

If it does in this way, an employee's position can be pinpointed correctly, without increasing the number of transceivers.
In addition, the game island representative lamps 24 and 26 are lit to notify the surroundings of the game island that the game machine of the game island 10 has been called. It may be.

  Furthermore, although the call switches 34 and 36 are depression switches attached to the upper part of each gaming machine, instead of the depression switch, infrared rays are used so that employees and players can operate them at hand. Or a remote control switch using radio waves or the like.

In the above reference example , the employee is called by the vibrator. However, the employee may be called by combining the vibrator and the light emitting diode, and a ringing sound may be generated by adding a small speaker. It may be.

It is the schematic which shows the state of the structure of the staff management system 1 to which this invention was applied, and the staff management system 1 were installed in the game hall 3. FIG. 2 is a block diagram showing an electrical connection relationship of the staff management system 1. FIG. It is a top view which shows arrangement | positioning of the antennas 62, 68, and 74 of the transmission / reception apparatuses 60, 66, and 72, and the receivable area | region of each antenna. FIG. 4 is a diagram illustrating the structure of the position database of the control unit 50. 3 is a flowchart of a main routine of processing executed in a control unit 50. It is a flowchart of an ID position specifying process which is a subroutine executed in the main routine. It is a flowchart of the call display process which is a subroutine performed by the main routine. It is a flowchart of the call display process which is a subroutine performed by the main routine. It is a flowchart of the present condition display process which is a subroutine performed by the main routine. FIG. 6 is a diagram showing a screen display displayed on the display 12. It is a block diagram which shows the electrical connection relation of the staff management system 2 of a reference example .

Explanation of symbols

DESCRIPTION OF SYMBOLS 1, 2 ... Staff management system, 3 ... Game hall, 10 ... Game island, 12, 18 ... Display, 24, 26 ... Game island representative lamp, 28, 30 ... Call notification lamp, 34, 36 ... Call switch, 50 ... Control unit, 60, 66, 72, transmitting / receiving device, 62, 68, 74 ... antenna, 64, 70, 76 ... transmitting / receiving device, 80, 84 ... RFID tag, 82, 86 ... vibrator.

Claims (5)

Based on a transmission signal from an RFID tag that is carried by an employee and transmits the identification information of the employee wirelessly in a gaming hall where a plurality of gaming islands equipped with a plurality of gaming machines are arranged. A staff management system that grasps the position of each of a plurality of employees and gives work instructions to a specific employee in response to a player's request,
A plurality of receiving means for receiving identification information distributed from the RFID tag of each employee, distributed in the game hall;
Storage means for storing the current position of each employee;
The current position of each employee is monitored based on the reception result of the identification information by the plurality of receiving means arranged in a distributed manner, and the current position of each employee stored in the storage means is updated based on the monitoring result Position monitoring means for
Provided for each gaming machine, an input means for inputting a call instruction and a call release instruction of an employee by an external operation;
Call display means provided for each of the gaming machines, which displays a call until the call release command is input after the call command is input via the input means;
That at least one of the gaming machines provided on each of the game islands has a call around the game island in conjunction with the call display means when the call display means displays the call. Representative notifying means for notifying;
Display means arranged so that the employee can confirm the display contents in the game hall,
The current position of each employee stored in the storage means is displayed on the display means, and when the call display is displayed by the call display means, the employee who is closest to the call display means is When a search is performed based on the current position of each employee stored in the storage means, the searched employee is displayed in an identifiable manner on the display means, and the call release command is input via the input means Control means for returning the identifiable display to a normal display;
Staff management system characterized by having.   The control means further includes another gaming machine between a plurality of gaming machines from when the call command is input via the input means until the call release command is input in a certain gaming machine. When the current call instruction is input via the input means in FIG. 1, the employee displayed in an identifiable manner on the display means with the previous call instruction is positioned closest to the gaming machine to which the current call instruction is input. If there is an employee other than the employee displayed in an identifiable manner on the display means by the previous call instruction, an employee who is closest to the gaming machine to which the current call instruction is input is stored in the storage means. The staff management system according to claim 1, wherein a search is performed based on a current position of each employee, and the searched employee is displayed on the display means in an identifiable manner. The control means includes
The display means displays the layout of the game island in the game hall and the gaming machines provided on the game island in a schematic diagram, and displays the current position of each employee stored in the storage means on the schematic diagram. ,
When a call command is input via the input means, a gaming machine to which the call command is input, a gaming island provided with the gaming machine, and an employee to be called by the call command are: The staff management system according to claim 1, wherein the staff management system is displayed so as to be identifiable on the schematic diagram displayed on the display unit.   The staff display system according to any one of claims 1 to 3, wherein the display means is provided at both island ends of the game island.   The staff management system according to any one of claims 1 to 4, wherein the representative notification means is provided at both island ends of the game island.