JP4697937B2 - Personal information management system - Google Patents

Description

  The present invention relates to a personal information management system for managing personal information. In particular, based on personal information, a shipping server device that performs processing for delivery of goods and mails and provision of services, a center server device that manages the processing, and a user terminal for inputting personal information And a personal information management system.

2. Description of the Related Art Conventionally, a system has been provided in which personal information including an individual's name and address is input to a server device via a communication network such as the Internet, and a service is provided by the server device (see, for example, Patent Document 1). .) As such a system, for example, there are known a system for delivering a mid-year gift or a year-end gift to a designated individual, a system for sending a mail to a designated individual, and the like. Further, in such a system, when personal information is input to the server device, the personal information is stored, and it is not necessary to input personal information representing the delivery destination again.
JP 2004-153501 A

  With the spread of the Internet, the number of server devices for such services has increased. For this reason, when a user requests delivery of an e-mail using a plurality of server devices, the same personal information can be stored in the plurality of server devices.

  However, since the server device is operated by different operating companies (for example, different department stores and different Internet service providers), the personal information is not recognized and managed between the servers. . For example, if the address is changed, etc., and the address is changed, the address included in the personal information will not be updated by multiple server devices, etc. It is necessary to update the address for each server, which is not easy to bear.

  For example, suppose that a certain user A requests delivery of the 2005 Midsummer to B using the server device operated by the A department store, and the personal information of the user B is stored in the server device operated by the A department store. . Next, if Party A uses the server device operated by B department store, which is different from A department store, to deliver the 2005 year-end gift to B, the personal information of B will also be sent to the server apparatus operated by B department store. Remembered. If B moves at the beginning of 2006, the next time it uses A department store and B department store, it will be stored in the server device operated by A department store and the server device operated by B department store. You will have to modify your personal information.

  In addition, the user wants to keep a record of what is sent for each destination, such as the midsummer and the year-end present, but at present, since the records are distributed across multiple server devices, For each server device, the inquiry operation must be performed to obtain who sent what, and this point is unbearable.

  Accordingly, the present invention provides a personal information management system, a personal information management method, and the like that allows a user to easily manage records such as updating and delivery of personal information stored in the server device while using a plurality of server devices. The purpose is to provide.

  In order to solve this object, in the present invention, personal information held in the user terminal device is transmitted to the center server device, and the personal information is received and held in the center server device. We decided to manage the results of processing such as shipping. With such a configuration, the user can input personal information using the user terminal, can centrally manage the personal information with the center server device, and can also manage the processing result by the shipping server device. Solved.

  Further, the user terminal device may acquire and display the result of processing managed by the center server device. Thereby, the user can easily know the result of the processing by the shipping server device.

  The processing result managed by the center server device may be reflected on the personal information held by the user terminal device. This eliminates the need for the user to communicate with the center server device in order to know the processing result.

  FIG. 1 is a diagram for explaining the outline of the present invention described above. When an application program or the like for carrying out the present invention is started on a terminal device 101 such as a mobile phone possessed by a user (a PDA (Personal Digital Assistance, personal computer, etc. is provided in addition to a mobile phone)), a screen 102 is displayed. The service that the user wants to use can be selected. In FIG. 1, (1) a service that specifies the contents of a postcard such as a New Year's card or a letter and delivers it to a specific partner, (2) a mail order that is hosted by a department store, etc. A service and (3) a service for delivering electronic mail can be selected. Of course, the services that can be selected are not limited to these. A service is selected by the user, and user ID and password information 103 for performing authentication for using the service is input. The user ID and password information 103 may be information for authentication with respect to the center server device 104, or each shipping server device (postcard delivery server device 107, mail order shipping server device 109, free mail shipping server device). 111) for authentication. Further, information for authentication for each shipping server device may be stored in the center server device 104. Of course, from a security point of view, if the user wishes that the user ID and password are not stored in the center server device, each time the user uses the service provided by each shipping server device, the user ID and password are stored in the shipping server device. Information for authentication is input.

  Thereafter, the user displays a process designation screen 112 on the terminal device 101 and designates a process for each shipping server apparatus. For example, all or some of the personal information in the address book stored in the terminal device 101 is transmitted to the center server device 104 and stored in the center server device 104, or the terminal device 101 The address book information stored in the center server device 104 is synchronized with the information stored in the center server device 104, or personal information stored in the center server device 104 is transmitted to each shipping server device to each shipping server device. The personal information stored in the center server device 104 and the personal information transmitted to and stored in each shipping server device are synchronized, or the processing of each shipping server device is executed to perform delivery.

  When the personal information is transmitted from the center server device to each shipping server device, the format of the personal information stored in the center server device needs to be converted into a format suitable for each shipping server device. The format conversion may be performed on the server device side 105, or may be performed on each shipping server device side 106, 108, 110.

  The processing result 115 may be stored in the center server device 104 and can be referred to from the terminal device 101, or may be returned from the center server device 104 to the terminal device 101. As a result of the reference or return, it is desirable to display the delivery result or the like for each personal information managed as shown in the screen 114.

  Further, the operator of the center server device collects a usage fee from the user or the operating company of each shipping server device according to the amount of personal information to be held and the amount of personal information transmitted to each shipping server device. It may be.

  With the configuration as described above, it is possible to centrally manage personal information indicating the delivery destination of goods and e-mails and the destination of service provision. In addition, it is possible to centrally manage the results of delivery of goods and e-mails and provision of services.

  Hereinafter, the best mode for carrying out the present invention will be described as an embodiment with reference to the drawings. In addition, this invention is not limited to these embodiment at all, and can be implemented with various aspects in the range which does not deviate from the summary.

(Embodiment 1)
As Embodiment 1 of the present invention, the personal information held in the user terminal device is transmitted to the center server device, the personal information is received and held in the center server device, and the result of the processing performed in the shipping server device is shown. A personal information management system to be managed will be described.

  FIG. 2 is a diagram illustrating the configuration of the personal information management system according to the first embodiment of the present invention. The personal information management system 200 includes a user terminal device 201, a center server device 202, and a plurality of shipping server devices 203 and 204. In FIG. 2, only two shipping server devices are shown, but there may be three or more. Further, the user terminal device 201 and the center server device 202, and the center server device 202 and the shipping server devices 203 and 204 are connected by a communication network such as the Internet. Further, the user terminal device 201 and the shipping server devices 203 and 204 may be connected by a communication network so that mutual communication is possible.

(Embodiment 1: User terminal device)
FIG. 3 illustrates a functional block diagram of the user terminal device. The user terminal device 301 includes a personal information holding unit 302 and a personal information transmission unit 303. Throughout this specification, the functional block diagram of the apparatus is realized by hardware such as CPU, memory, and other LSIs of an arbitrary computer, realized by software such as a program loaded in the memory, and hardware and software. This represents a mode of realization through cooperation with

  The “personal information holding unit” 302 holds personal information that can be used in the address book. An “address book” is an object that enables a computer to manage an individual's name, address, telephone number, e-mail address, and other attribute information (a part of the information described here is managed) Also good). The personal information holding unit 302 stores and holds such personal information in a medium such as a semiconductor memory or a magnetic disk.

  FIG. 4 illustrates personal information managed by the address book. In this example, personal names, addresses, telephone numbers, e-mail addresses, etc. are managed in a table format.

  The “personal information transmission unit” 303 transmits the personal information. The “personal information” means personal information held in the personal information holding unit 302. The personal information transmission unit 303 transmits personal information via a communication network that connects the user terminal device 201 and the center server device 202. For example, the personal information is transmitted according to an e-mail procedure or a procedure based on HTTP (HyperText Transfer Protocol). Note that the personal information transmission unit 303 does not necessarily transmit all of the personal information stored in the personal information storage unit 302, but transmits a part of the personal information specified by the user of the user terminal device 301, for example. It may be like this.

  FIG. 5 shows an example of a screen for designating personal information transmitted by the personal information transmitting unit 303. A display as shown in FIG. 5 is displayed on the screen of the user terminal device 301. The personal information specified by the user checking the check boxes 501 and 502 is transmitted by the personal information transmitting unit 303. For example, when the check box 501 is checked, personal information of an individual named Taro Brush Bean is transmitted.

  FIG. 6 illustrates a format when personal information is transmitted by the personal information transmission unit 303. Since personal information is stored in a table for each column as shown in FIG. 4, for example, when transmitting personal information, which part of the transmitted information is the part stored in which column Need to show. Therefore, in FIG. 6, the information stored in the column is delimited in the XML (extensible Markup Language) format. For example, the portion sandwiched between “<name>” and “</ name>” is the portion stored in the “name” column of the table of FIG. In addition, in a portion between “<user ID>” and “</ user ID>”, a number identifying the user of the user terminal device 301 appears. Thus, by transmitting the personal information together with the number for identifying the user, the center server device or the like can know which user possesses the personal information held in the terminal device. In addition, the information transmitted by the personal information transmission unit 303 may include a number for uniquely identifying personal information within the user terminal device.

  FIG. 7 illustrates a flowchart for explaining the flow of processing in the user terminal device. In step S701, personal information available in the address book is read from the personal information holding unit 302 (personal information reading step). The read personal information need not be all the personal information held by the personal information holding unit 302, and may be only the personal information specified by FIG. In subsequent step S702, the personal information read in step S701 is transmitted by the personal information transmitting unit 303 (personal information transmitting step).

  The user terminal device executes the process of the flowchart illustrated in FIG. 7 whenever an instruction is issued by the user or spontaneously.

(Embodiment 1: Center server device)
FIG. 8 illustrates a functional block diagram of the center server device. The center server device 801 includes a personal information receiving unit 802, a holding unit 803, and a management unit 804.

  The “personal information receiving unit” 802 receives personal information. That is, the personal information transmitted by the user terminal device is received. The reception procedure is adapted to the personal information transmission unit 303 of the user user terminal device.

  The “holding unit” 803 holds the personal information received by the personal information receiving unit 802 for each individual. “Personal” means that even if personal information having the same content is received by the personal information receiving unit 802, the user terminal device that transmitted the personal information is different or the user of the user terminal device is different. , Meaning to keep as different personal information. For example, when the user ID is added to the personal information as shown in FIG. 6 and transmitted and received, the personal information including the user ID is held (that is, if the user ID is different, a different individual Retained as information).

  FIG. 9 illustrates a table that holds personal information for each individual. Compared with the table of FIG. 4, a column of “user ID” is added, and by holding personal information including values stored in this column, personal information is held for each individual. Note that the column difference between the table illustrated in FIG. 4 and the table illustrated in FIG. 9 is not limited to the presence / absence of the column “user ID”. For example, the table of FIG. 9 includes the date of reception of personal information, the date of transmission to each shipping server device, the date and time of processing performed by each shipping server, and the table of FIG. Conceivable.

  The “management unit” 804 manages each result of unique processing executed for each of the plurality of shipping server apparatuses in association with one piece of personal identification information. The “unique process” represents that the process executed there may be different for each shipping server apparatus. For example, in the case of a server device operated by a department store, processing by each department store, such as delivery of Gochugen and Gotaku, is performed, and processing corresponding to the service to be provided is performed. In the case of a server device operated by an Internet connection company, processing by each Internet connection company, such as delivery of electronic mail, is performed.

  "Manage" is a word with various meanings. For example, this means that personal information is transmitted to the shipping server device for processing by the shipping server device. Alternatively, it indicates that the result of the process performed in the shipping server apparatus is acquired and the result of the process is stored in association with personal information. Alternatively, it represents that the processing result associated with the personal information can be displayed on the user terminal device by returning it to the user terminal device. In addition, updating the processing result is also included.

  FIG. 10 illustrates a screen for causing the management unit 804 to perform management. Such a screen is displayed by the user terminal device (not necessarily the same as the user terminal device that transmitted the personal information) by transmitting information for display from the center server device to the user terminal device. The screen in FIG. 10 can also be interpreted as a screen in which a user of the user terminal device requests processing from the shipping server device via the center server device. That is, in the column 1001, information for identifying a shipping server apparatus that requests processing is input. In FIG. 10, information identified by the shipping server device operated by the M department store is input. In a field 1002, the type of processing requested to the shipping server apparatus is input. In FIG. 10, the delivery process for the mid-year Yuan of 2005 is input. In general, the type of processing input in the column 1002 changes according to the information for identifying the shipping server device input in the column 1001. A table 1003 displays information for specifying information transmitted from the center server device to the shipping server device. For example, when the check box 1004 is checked, the information displayed in the row is transmitted to the shipping server device designated in the column 1001 and the process designated in the column 1002 is performed.

  FIG. 11 shows an example of a table for the management unit 804 to hold the result of the processing performed by the shipping server apparatus after the designation is made through the screen of FIG. 10 or the like. For example, it is held that some processing has been performed on the personal information related to Taro Brush Dome transmitted from the user terminal device with the user ID 111222. Although “some processing” is described here, information indicating what processing is performed by which shipping server device may be stored. In addition, management may be performed using a different table for each process performed in the shipping server device. Thereby, the user of the user terminal device can know to whom processing such as delivery has been completed.

  FIG. 12 shows another example of storing the processing result. That is, this is an example of a case where the result of the process is performed using a different table for each process performed in the shipping server apparatus. In the table 1201, the result of the process related to the mid-year in 2005 by the shipping server apparatus managed by the M department store is managed. In the table 1202, the result of the process related to the year-end gift in 2005 by the shipping server apparatus managed by the T department store is managed. Yes.

  Although not shown in the figure, a personal information table that is a table for storing personal information may be separated from a processing result table that is a table for storing processing results. In this case, the personal information table is related to the processing result table. Thereby, each of the results of the unique processing executed for each of the plurality of shipping server devices can be managed in association with one personal identification information.

  FIG. 13 illustrates a flowchart for explaining the processing of the center server device. In step S301, the personal information receiving unit 802 receives personal information (personal information receiving step). In step S1302, the received personal information is stored by individual (personal information holding step). The center server device performs the processing of the flowchart illustrated in FIG. 13 every time the personal information receiving unit 802 can receive personal information.

  FIG. 14 exemplifies a flowchart for explaining management processing (that is, processing by a management step) by the management unit 804. In step S1401, the personal information stored in step S1302 is read. In step S1402, the personal information read in step S1401 is transmitted to the shipping server device. The transmission here may be performed for personal information designated by a check box 1004 on a screen as shown in FIG. 10, for example. In addition to the personal information, information specifying the content of processing in the shipping server device may be transmitted. In step S1403, the result of the process executed by the shipping server apparatus is received. In step S1404, the processing result is stored in association with the personal identification information. For example, information indicating the processing result is stored together with the personal identification information in the processing result table.

(Embodiment 1: Shipping server device)
FIG. 15 illustrates a functional block diagram of the shipping server apparatus. The shipping server apparatus 1501 has a processing unit 1502.

  The “processing unit” 1502 is a unit for performing a unique process different from other shipping server apparatuses on the personal information. Since it is a “unit for processing”, it is not only a unit that performs processing itself, but it may perform ancillary processing necessary for performing processing. For example, personal information may be received from the center server device, or an instruction on what processing should be performed may be acquired based on the received personal information. The command in this case may be acquired from the user terminal device via the center server device, or may be acquired directly from the user terminal device. The processing unit 1502 may have a function of transmitting the processing result to the center server device (a unit different from the processing unit may have such a function).

  FIG. 16 illustrates a flowchart for explaining processing of the shipping server apparatus 1501. In step S1601, the personal information transmitted from the center server device is received. Processing is performed in step S1602 (processing step). This process is unique for each shipping server device ("unique process" has already been described). In step S1603, the processing result is returned. Note that step S1601 and step S1602 do not necessarily have to be executed continuously. For example, when receiving the personal information, the processing server device accumulates the personal information. Thereafter, when the user terminal device is instructed to ship to the shipping server device, the stored personal information may be read and processed.

(Embodiment 1: Data flow of entire personal information management system)
FIG. 17 illustrates a sequence diagram illustrating a data flow of the personal information management system according to the present embodiment. In step S1701, personal information is transmitted from the user terminal device to the center server device. Thereafter, in step S1702, the selection result of the sending server device is transmitted from the user terminal device to the center server device. In step S1703, the personal information selection result is transmitted. In step S1704, the selected personal information is transmitted from the center server device to the shipping server device. In step S1705, a request for processing is transmitted to the shipping server apparatus via the center server apparatus. In step S1706, the processing result is transmitted from the shipping server device to the center server device.

  In step S1705, it is described that the processing request is transmitted to the shipping server apparatus via the center server apparatus. However, the processing request may be transmitted directly from the user terminal apparatus to the shipping server apparatus.

(Embodiment 1: Main effects)
According to the present embodiment, personal information is transmitted from the user terminal device to a plurality of processing server devices via the center server device, so that an individual indicating a delivery destination or service provision destination such as an object or an e-mail It becomes possible to manage information and the result of processing such as delivery thereof in an integrated manner.

(Embodiment 2)
As a second embodiment of the present invention, a personal information processing management system capable of returning processing results from a center server device and displaying them on a user terminal device will be described.

(Embodiment 2: User terminal device)
FIG. 18 illustrates a functional block diagram of the user terminal device of the personal information management system according to the second embodiment of the present invention. The user terminal device 1801 includes a personal information holding unit 302, a personal information transmission unit 303, and a processing result display unit 1802. Therefore, the personal information management system according to the present embodiment has a configuration in which the user terminal device further includes the processing result display unit 1802 in the user terminal device of the personal information management system according to the first embodiment.

  The “processing result display unit” 1802 acquires and displays the result of processing managed by the center server device. For example, a request for acquiring information including the result of the process stored in the table illustrated in FIG. 11 or FIG. 12 managed by the center server apparatus is output to the center server apparatus, and the process received as a reply Display the results.

(Embodiment 2: Center server device)
FIG. 19 illustrates a functional block diagram of the center server device according to the second embodiment of the present invention. The center server device 1901 includes a personal information receiving unit 802, a holding unit 803, a management unit 804, and a processing result return unit 1902. Therefore, the center server device of the personal information management system according to this embodiment has a configuration in which the center server device of the personal information management system according to the first embodiment further includes a processing result return unit 1902.

  A “processing result return unit” 1902 returns a result of processing managed by the management unit 804 in response to a request from the user terminal device. For example, information including processing results stored in the tables illustrated in FIGS. 11 and 12 is returned to the user terminal device. At this time, information for uniquely specifying the personal information in the user terminal device is returned together with the processing result. The return timing includes when processing is performed by the shipping server device and when a request is received from the user terminal device.

(Embodiment 2: Data flow of the entire personal information management system)
The flow of data in the entire personal information management system according to the present embodiment is, for example, after step S1706 in FIG. 17, a request is output from the user terminal device to the center server device, and the center server device to the user terminal in response to the request. The result of processing will be returned to the device.

(Embodiment 2: Main effects)
According to the present embodiment, the processing result can be displayed on the user terminal device, and by displaying it together with the information in the address book, the user terminal device user can be notified of information such as who sent what to what. Will be able to know easily.

(Embodiment 3)
As a third embodiment of the present invention, a personal information management system in which the processing result is reflected in the personal information held by the user terminal device will be described.

(Embodiment 3: User terminal device)
FIG. 20 illustrates a functional block diagram of the user terminal device of the personal information management system according to the third embodiment of the present invention. The user terminal device 2001 includes a personal information holding unit 302, a personal information transmission unit 303, a processing result display unit 1802, and a reflection unit 2002. Therefore, the personal information management system according to the present embodiment is configured such that the user terminal device is obtained by including the reflection unit 2002 in the user terminal device of the personal information management system according to the second embodiment.

  The “reflection unit” 2002 reflects the processing result acquired by the processing result display unit 1802 in the personal information held in the personal information holding unit 302. In the present embodiment, the personal information held in the personal information holding unit 302 can include the processing result. For example, when the processing result display unit 1802 holds the personal information in the form of a table, there may be a column for storing the processing result or a column for storing remark information. The reflection unit writes the processing result in such a column.

  Since the reflection unit reflects the result of the processing acquired by the processing result display unit 1802, the processing result need not be displayed by the processing result display unit 1802 prior to the reflection.

(Embodiment 3: Main effects)
According to the present embodiment, it is possible to centrally manage the results of delivery of goods and e-mails and provision of services. Further, even when the user terminal device cannot communicate with the center server device, the user of the user terminal device can know the processing result.

  According to the personal information management system and the personal information management method of the present invention, it is possible to centrally manage personal information indicating the delivery destination of services such as goods and e-mails, and the destination of services, and also the goods and e-mails. As a result, it is possible to centrally manage the results of delivery and provision of services, which is industrially useful.

The figure for demonstrating the outline | summary of this invention Configuration diagram of personal information management system according to Embodiment 1 of the present invention Functional block diagram of user terminal device Example of personal information managed by address book Example of a screen for specifying personal information Example of format when personal information is sent The flowchart explaining the flow of the process in a user terminal device Functional block diagram of the center server device Example of a table that holds personal information by individual An example of a screen for causing the management unit 804 to perform management Example of a table that holds the processing results Example of a table that holds the processing results Flow chart explaining processing of center server device A flowchart for explaining an example of management processing by the management unit 804 Functional block diagram of the shipping server device Flowchart explaining processing of shipping server apparatus 1501 Sequence diagram showing data flow of personal information management system Functional block diagram of user terminal device Functional block diagram of the center server device Functional block diagram of user terminal device

Explanation of symbols

201 User terminal device 202 Center server device 203 Shipping server device 204 Shipping server device

Claims (2)

A personal information management system comprising a user terminal device, a center server device, and a plurality of shipping server devices,
The user terminal device
A personal information holding unit for holding personal information available in the address book;
A personal information transmitting unit for transmitting the personal information;
The status of the process managed by the center server device, which is the result of processing executed by the shipping server device for the person specified by the personal information, sending of mail, and providing services Or / and a processing result display unit for acquiring and displaying a result indicating the content of the product, mail or service ;
A reflection unit that reflects the processing result acquired in the processing result display unit in the personal information held in the personal information holding unit,
The center server device
A personal information receiving unit for receiving personal information from the user terminal device;
A holding unit for holding personal information received by the personal information receiving unit for each individual;
Each of the plurality of shipping server devices is a result of a unique process executed with processing contents different from those of other shipping server devices, and is executed by the shipping server device for an individual specified by the personal information. A management unit that manages each of the product, the status of processing for sending mail and providing services, and / or the result indicating the content of the product, mail, and service in association with one personal identification information;
A processing result return unit that returns a result of processing managed by the management unit in response to a request from the user terminal device;
Each of the plurality of shipping server devices includes:
A process for sending a product, mail, or providing a service to be executed for an individual designated by the personal information , and for performing a unique process that is different from other shipping server devices. A personal information management system having a processing unit. An operation method of a personal information management system comprising a user terminal device, a center server device, and a plurality of shipping server devices,
In the user terminal device, a personal information reading step of reading personal information;
In the user terminal device, a personal information transmitting step for transmitting the personal information read in the personal information reading step;
In the user terminal device, as a result of the process managed by the center server device, the product executed by the shipping server device, the sending of mail and the provision of services to the individual specified by the personal information A processing result display step for obtaining and displaying a result indicating the status of the processing for, or / and the contents of the product, mail or service ;
In the user terminal device, a reflection step of reflecting the result of the processing acquired in the processing result display step on personal information held in advance for reading in the personal information reading step;
In the center server device, a personal information receiving step of receiving the personal information transmitted in the personal information transmitting step;
In the center server device, a holding step for holding the personal information received in the personal information receiving step;
In the center server device, for each of the plurality of shipping server devices, a result of a unique process executed with processing contents different from those of other shipping server devices, and the individual specified by the personal information Each of the product executed by the shipping server device, the status of processing for sending mail and providing services, and / or the result indicating the content of the product, mail and service is associated with one personal identification information. Administrative steps to manage,
In the center server device, in response to a request from the user terminal device, a processing result return step of returning a result of processing managed in the management step;
In the shipping server apparatus, unique processing that is a process for shipping a product, mail, or providing a service to be executed for an individual specified by the personal information , and has different processing contents for each shipping server apparatus Processing steps to perform
Method of operating personal information management system.

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