JP4576827B2 - Destination guidance system and program - Google Patents

Description

  The present invention relates to a destination guidance system and a program provided with a plurality of guidance devices that are installed at a plurality of locations on a campus and output guidance from the installation point to a destination location to a campus user.

Conventionally, as a destination guidance system for guiding destinations to premises users, for example, when a patient ID is received by each guidance device in order to guide the patient's destination sequentially in a hospital with a plurality of guidance devices, the reception is received. There is known a guidance system in which a management database is searched to sequentially guide a destination and a route to which a patient goes next (see Patent Document 1). Also, there is known an elevator guidance system in which a destination installed in a user terminal recognizes the destination by a detector installed near a passage in the building or the elevator and transmits the destination information to the user terminal. (See Patent Document 2). Also, a passenger guidance system is known in which, when a flight number is registered in an IC card in an airport, a plurality of display terminals in the airport guide and display from the location to the destination with arrows. Reference 3). Furthermore, there is known a destination guidance device that searches for a route and a direction from a destination in a recording medium and a current terminal position to the destination and displays the guidance on the terminal (see Patent Document 4).
JP 2000-3400 A JP 2001-106444 A JP 2001-3331605 A JP 2003-91749 A

However, in any of the techniques of Patent Documents 1 to 4 described above, it is assumed that detectors / guide devices installed at a plurality of locations are connected to the center device via a network. The center side recognizes the location of the destination and the destination, generates the destination information, and guides it. It requires a network connection and becomes a large-scale system. In addition to being bulky, if a problem occurs in the network, the entire system will be unable to guide until it recovers.
On the other hand, adopting a stand-alone type guidance device instead of a network system that centrally processes on the center side requires the preparation of a large-scale database separately, as well as generating information for guiding destination locations individually For example, the device itself becomes expensive and expensive, which affects the number of installed devices and causes a decrease in service.

An object of the first invention is a destination guidance system in which guidance devices are installed at a plurality of locations on the premises, and when a recording medium possessed by a user near the installation point is detected, By simply outputting the acquired destination information, it is possible to guide different destination places for each user in real time.
An object of the second invention is a destination guidance system in which guidance devices are installed at a plurality of locations on the premises, and when a recording medium possessed by a user near the installation point is detected, a plurality of locations are detected. It is to be able to realize guidance guidance according to the order for users who move sequentially.

The invention according to claim 1 is provided with a plurality of guide devices installed at a plurality of locations on the premises and outputting guidance from the installation points to the destination location to the premises users, and recording media possessed by the users. In the destination guidance system, the recording medium records destination information indicating a destination location and check information indicating whether the guidance is completed according to the order of guidance, and is installed at a plurality of locations on the premises. Each guidance device detects the presence or absence of a user-owned recording medium near the installation point of the user, and records the information on the recording medium when the user-owned recording medium is detected by the detecting means. Of the plurality of destination information that is recorded in advance by referring to the check information, and an acquisition unit that acquires an unguided destination and a destination obtained by the acquisition unit Outputs the guidance to the destination location from the self-installation point of Te, characterized in that the guidance to the check information corresponding to the destination location is provided with an output means for recording the completion.
Further, the computer, and provides a program for functioning as the primary means shown in the invention of claim 1, wherein the above (invention described in claim 3).

According to the first aspect of the present invention, the recording medium possessed by the user records the destination information indicating the destination location and the check information indicating whether or not the guidance is completed according to the order in which the guidance is performed. When each guidance device installed at a location detects a recording medium owned by the user near the installation point, the guidance apparatus is pre-ranked and recorded with reference to the check information recorded on the recording medium. An unguided destination is obtained from a plurality of destination information, and guidance from the installation point to the destination location is output based on the destination, and guidance is provided in the check information corresponding to the destination location. Since the completion is recorded, the guidance guidance according to the order can be performed for the user who sequentially moves in a plurality of places.

Example 1
A first embodiment of the present invention will be described below with reference to FIGS.
FIG. 1 is a block diagram for explaining the overall configuration of the destination guidance system in this embodiment.
This destination guidance system is built in an accommodation facility such as a hotel and provides a customer service that guides on-site users (customers) from their current location to the destination where the customer is heading. It has the structure which has the reception terminal 1 installed in each, the ID tag (IC chip) 2 which each customer possesses, and the guidance apparatus 3 installed in several places of a premise. This destination guidance system is a non-networked system that does not use a communication network, and is an aggregate of the reception terminal 1, the ID tag 2, and the guidance device 3.

  The reception terminal 1 is connected to a personal computer (PC) as a terminal body through a sheet-like IC chip reader / writer 4 via a wired transmission path such as a cable or a wireless transmission path such as radio waves and infrared rays. This IC chip reader / writer 4 is an RFID (Radio Frequency-Identification) reader / writer laid on the customer's floor at the reception desk. Here, the reception terminal 1 acquires destination information corresponding to the customer from a customer database (not shown), and writes the destination information by wirelessly transmitting to the ID tag 2 on the customer side via the IC chip reader / writer 4. I am doing so. Note that destination information is written between the reader / writer 4 and the ID tag 2 by microwave data communication.

  The ID tag 2 is a non-contact type data carrier (IC chip) called an RFID card. The ID tag 2 is an inexpensive and extremely small (grain size) ID tag 2 that can be rented to customers as facility equipment (customer slippers). Embedded or pasted. In this case, the position where the ID tag 2 is attached to the customer slipper is arbitrary, but in the illustrated example, the ID tag 2 is attached to the toe side. In this example, the ID tag 2 is attached to the customer slipper. However, the ID tag 2 may be embedded or attached to a key or the like given to the customer at the reception desk.

  Each guidance device 3 is installed at a plurality of locations on the premises (for example, in the vicinity of an elevator hall on each floor or a main location). By outputting an ID detection signal, an ID tag 2 possessed by a customer in the vicinity of the installation point can be obtained. In this case, data communication using microwaves is performed between the guidance device 3 and the ID tag 2. Here, when the guidance device 3 detects the ID tag 2, it obtains the destination information from the ID tag 2 and displays it to guide the destination location where the customer goes from the installation point. . When there are a plurality of customers near the installation point, the ID tags 2 for the plurality of customers are detected all at once, and the destination guidance for the plurality of customers is displayed as a list as shown in the figure. Yes. On this list screen, guidance data for instructing the destination location to which the customer is going is displayed along with customer-specific ID data such as “IDXX” and “IDXXX”.

FIG. 2 is a block diagram showing basic components of the reception terminal 1.
The reception terminal 1 has a configuration in which the reader / writer 4 is connected to the PC body as described above, and the CPU 11 controls the overall operation of the reception terminal 1 in accordance with the operating system and various application software in the storage device 12. Central processing unit. The storage device 12 has a program storage area and a data storage area, and an application program for realizing the present embodiment is stored in this program storage area in accordance with an operation procedure shown in FIG. Programs and data in the storage device 12 are loaded into a memory (RAM) 13 as necessary. An input device 14, a display device 15, and an IC chip reader / writer 4, which are input / output peripheral devices, are connected to the CPU 11 via a bus line, and the CPU 11 operates according to the input / output program. Take control.

FIG. 3 is a block diagram showing the components of the ID tag 2.
The ID tag 2 includes a reader / writer interface 21, a CPU 22, and a nonvolatile memory 23. The reader / writer interface 21 performs data communication with the IC chip reader / writer 4 on the reception window side, which will be described later. It is an interface for wireless communication that performs data communication with the IC chip reader / writer on the guide device 3 side. The CPU 22 performs control such as data writing / reading between the reader / writer interface 21 and the nonvolatile memory 23. The non-volatile memory 23 is a ROM or the like that stores and holds destination information and the like.

FIG. 4 is a block diagram showing the components of the guide device 3.
The guide device 3 includes a CPU 31, a memory 32, a display device 33, and an IC chip reader / writer 34. The CPU 31 controls the overall operation of the guide device 3 in accordance with an operating system and various application software in the memory 32. . The memory 32 has a program storage area and a data storage area. In this program storage area, an application program for realizing the present embodiment is stored in accordance with an operation procedure shown in FIG. Stores data (temporary table, guided table) shown in FIG. 6 to be described later. The display device 33 is a liquid crystal display device, a CRT display device, a plasma display device, or the like. The IC chip reader / writer 34 reads the destination information in the ID tag 2 when the ID tag 2 possessed by the customer near the installation point is detected by RFID. In the first embodiment, the IC chip reader / writer 34 reads the destination information. Only the function is used.

FIG. 5 is a diagram showing the contents of data written in the ID tag 2 on the customer side by the reader / writer 4 on the reception terminal 1 side.
In addition to the “tag ID” as header information, the ID tag 2 is a destination record written for each installation point of the guidance device 3. Each destination record includes “navigation point ID”, “time zone”, “ Each item of “instruction contents”. “Navigation point ID” is information for identifying a place (installation point) where the guidance device 3 is installed. For example, “1” is a lobby exit, “2” is a new building entrance, and “3”. Denotes a 1F elevator hall, “4” denotes an elevator exit, and “5” denotes a 4F elevator hall.

  The “time zone” is set to provide different contents for each time zone even in the same guidance location. For example, in the example shown in FIG. “All time zone” is set in order not to limit the time zone in the place, but in the 4F elevator hall, “18: 0 to 19:00”, “19: 0 to 7:00”, “17 : 00 to 18:00 "is set. “Instruction content” indicates where the customer is going, for example, “left (new building direction)”, “right (elevator)”, “4F”, “right (room 413)”, “2F (restaurant) ) "And so on.

FIG. 6 is a diagram for explaining the temporary table 35 and the guided table 36 provided in the memory 32 of each guide device 3.
The temporary table 35 and the guided table 36 are work tables provided to always specify the destination guidance target (ID tag 2). The temporary table 35 is all located near the guidance device 3. ID data read from the customer (ID tag 2) is temporarily stored, and the example shown in the figure shows a case where ID data “01”, “03”, and “18” for three people are set. Yes. The guided table 36 is set with destination-guided ID data. In the illustrated example, ID data “01”, “05”, and “18” are set as guided ID data. Show.

 Here, the guidance device 3 identifies the ID tags 2 of all customers near the guidance device 3 based on each ID data set in the temporary table 35, and individually designates each ID tag 2 However, for each customer, the destination is guided. At that time, the destination customer is guided based on each ID data set in the temporary table 35 so as to be excluded from the guidance target. Every time is performed, the entire contents of the temporary table 35 are transferred to the guided table 36. Therefore, after the data transfer, the data of the newly detected ID tag 2 is set in the temporary table 35, and the data of the ID tag 2 that has been previously detected and guided is stored in the guided table 36. Will be set.

  Next, the concept of operation of the destination guidance system in the first embodiment will be described with reference to the flowcharts shown in FIGS. Here, each function described in these flowcharts is stored in the form of a readable program code, and operations according to the program code are sequentially executed. In addition, the operation according to the above-described program code transmitted via the transmission medium can be sequentially executed. This also applies to other embodiments described later, and in addition to the recording medium, operations specific to this embodiment can be executed using programs / data supplied externally via a transmission medium.

FIG. 7 is a flowchart showing the reception process in the reception terminal 1.
First, when customer requirement data (for example, room number) is input at the time of customer check-in (step A1), the receiving terminal 1 accesses the customer information database based on the input requirement data, and A destination record corresponding to the customer is acquired (step A2). This destination record is created in advance for each customer according to the reservation contents, etc., and the clerk inquires the customer about whether or not the reservation contents are changed (customized) while checking the display screen of the destination record. .

 Here, if it is not necessary to change the reservation contents (NO in step A3), the destination record corresponding to the customer is given to the IC chip reader / writer 4 to start writing to the ID tag 2 (step A6). . On the other hand, when a change in reservation contents such as meal time is requested by a customer (YES in step A3), when the customization information is input (step A4), the contents of the destination record are corrected according to the input information. After executing this processing (step A5), the corrected destination record is given to the IC chip reader / writer 4 to start writing to the ID tag 2 (step A6). As a result, the destination record as shown in FIG.

FIG. 8 is a flowchart showing the operation of each guide device 3.
First, the guidance device 3 outputs an ID detection signal from the IC chip reader / writer 34 (step B1), and detects the customer's ID tag 2 near the guidance device 3 (step B2). ) ID data is read from all ID tags 2 detected this time (step B3) and set in the temporary table 35 described above (step B4). Then, by accessing the guided table 36 and comparing the contents of the temporary table 35 with the contents of the guided table 36 (step B5), it is checked whether or not the temporary table 35 includes a new ID. (Step B6).

 In the example of FIG. 6, ID data “01”, “03”, “18” is set in the temporary table 35, and ID data “01”, “05”, “18” is set in the guided table 36. Therefore, by comparing the contents of both tables, it can be seen that the ID data “01” and “18” are the IDs that have been detected after the previous time, and the data “03”. Is a new ID obtained for the first time by this detection. If such a new ID is not included in the temporary table 35 (NO in step B6), the process returns to the first step B1, but if a new ID is included, the ID tag 2 based on this new ID data To obtain all the “navigation point IDs” stored in the ID tag 2 (step B7), and check whether or not the navigation point ID is included in the ID tag 2 (step B8). .

 If there is no own navigation point, the temporary table 35 is accessed again to check whether there is another new ID (step B9). If there is an own navigation point (YES in step B8), this new ID tag 2 All records corresponding to the own navigation point are extracted from (step B11). That is, when a plurality of records are stored for each time zone corresponding to the own navigation point, all the records are extracted. Then, by comparing the “time zone” in each extracted record with the current date and time, a record having a time zone corresponding to the current date and time is specified (step B12), and the “tag ID” in this specific record is "Instruction content" is read and displayed as guidance (step B13). This destination guidance is continuously displayed for a certain time (for example, 20 seconds).

 Then, the process proceeds to step B9, where the presence or absence of another new ID is checked. If there is another new ID, the process returns to step B7 and the above operation is repeated. As a result, if no new ID is detected (NO in step B9), a process of updating the contents of the guided table 36 by transferring all the ID data in the temporary table 35 to the guided table 36 is performed. Is performed (step B10). Thus, in the example of FIG. 6, the contents of the guided table 36 are ID data “01”, “03”, and “18”, and the contents of the temporary table 35 are in a no-data state. Thereafter, returning to the first step B1, ID tag detection is performed.

 Such an operation is performed for each guidance device 3. As a result, for example, in the case where the stored contents of the ID tag 2 are shown in FIG. If you go to the new building, you will be guided to the elevator on the right side at the entrance of the new building, and you will be instructed to go to the 4th floor at the elevator hall. By being guided, the user can arrive at the “room (room 413)”. After that, when you leave the room and go to the “Elevator Hall on the 4th floor”, you will be guided to “Restaurant” or “Large Bath” depending on the time of day. In this case, if it is between 18:00 and 19:00, guidance to the “restaurant” is performed, and if it is between 19:00 and 7:00, guidance to the “large bath” is performed.

  As described above, when the guidance device 3 in the first embodiment detects the ID tag 2 possessed by the customer near the navigation point, the destination corresponding to the navigation point stored in the ID tag 2 is detected. By acquiring and displaying records, guidance is provided from the navigation point to the destination location. By simply displaying the destination record acquired from the ID tag 2, a different destination location for each customer is shown in real time. can do. Therefore, a large-scale communication network or database is not required, and maintenance costs can be reduced, and the price can be reduced with a relatively simple configuration. As a result, improvement of services due to an increase in the number of installed devices is expected. It is also possible.

In this case, the ID tag 2 stores a destination record for guiding the destination location to which the customer who owns the ID tag 2 is associated with each navigation point, so that the destination necessary for the customer is guided for each point. be able to. In other words, different guidance can be provided for each customer even at the same point.
In addition, when a plurality of destination records are stored in the ID tag 2 for each time zone corresponding to the own navigation point, the guidance device 3 selects a destination record corresponding to the time zone corresponding to the current date and time. Since the information is displayed, it is possible to realize different destination guidance for each time zone.

  At the reception desk, the customer stands on the IC chip reader / writer 4 laid on the floor, and the destination record about the customer is written in the ID tag 2 embedded in the customer slipper. Just approaching the installation location of the apparatus 3 provides guidance to a destination required for the customer, so that timely guidance is always possible without requiring a special operation from the customer.

 In the first embodiment described above, each guidance device 3 obtains all “navigation point IDs” stored in the ID tag 2 and then checks whether or not its own navigation point is included therein. If the own navigation point is included, the record corresponding to the own navigation point is extracted from the ID tag 2, but the record corresponding to the own navigation point may be directly acquired from the ID tag 2. .

On the other hand, a recording medium (for example, a CD-ROM, a flexible disk, a RAM card, etc.) on which program codes for executing the above-described units are recorded may be provided to the computer. That is, when a recording medium having a computer-readable program code and detecting the presence or absence of a user-owned recording medium near the installation point of the user and a recording medium owned by the user are detected In addition, in order to realize a function of acquiring destination information corresponding to the installation point recorded in the recording medium, and a function of guiding the destination from the installation point to the destination location by outputting the acquired destination information. A computer-readable recording medium on which the program is recorded may be provided.
(Example 2)

A second embodiment of the present invention will be described below with reference to FIGS.
In the first embodiment described above, when the ID tag 2 of a customer nearby in an accommodation facility such as a hotel is detected, the destination record corresponding to the navigation point stored in the ID tag 2 is acquired. In this second embodiment, in a medical facility such as a hospital, for example, for a patient who sequentially moves through a plurality of places such as an internal medicine, an X-ray room, and an examination room. Guide guidance according to the order is performed.
Here, the same or the same names in both embodiments are denoted by the same reference numerals, the description thereof will be omitted, and the following description will focus on the features of the second embodiment. .

FIG. 9 is a block diagram for explaining the overall configuration of the destination guidance system in the second embodiment.
This destination guidance system is built in a medical facility such as a hospital, and provides a service for guiding users from the current location to the destination location to which the patient is headed. As in the first embodiment, it has a reception terminal 1 installed at a reception desk, an ID tag (IC chip) 2 possessed by each patient, and guidance devices 3 installed at a plurality of locations on the premises, and a communication network. This is a non-networked system that does not use the system, and is an aggregate of the reception terminal 1, the ID tag 2, and the guidance device 3.

  An RFID IC chip reader / writer 4 is connected to a personal computer (PC) as a terminal main body via a wired transmission line such as a cable or a wireless transmission line such as radio waves and infrared rays. The reception terminal 1 issues a consultation ticket to the patient at the time of reception, acquires a patient-corresponding destination record from a patient database (not shown), and receives the patient side ID tag 2 via the IC chip reader / writer 4. The data is written by wireless transmission. The ID tag 2 is an RFID card attached to a consultation ticket handed over to a patient. The writing to the ID tag 2 is performed according to the flowchart of FIG. 7 as in the first embodiment.

FIG. 10 is a diagram showing data contents written in the ID tag 2 by the reader / writer 4 on the reception terminal 1 side.
In the ID tag 2, in addition to “tag ID” as header information, destination records are written in accordance with the examination / examination reservation order. Each destination record includes “order”, “destination”, “end check”. , Each item of “time zone”. “Destination” is an ID number indicating a destination location. In the example shown in the figure, “2 (internal medicine)” and “4 (examination room)” are used as “destination” corresponding to “order” of “1 to 4”. , “3 (X-ray room)” and “1 (Lobby)” are sequentially written, and guidance guidance for a patient who sequentially moves in a plurality of places is performed according to this order. “End check” is a flag that is set to indicate that the guidance has been completed when the guidance device 3 performs the destination guidance. “Time zone” is set to enable different contents for each time zone even in the same order (same place), or for example, a time zone in which the X-ray room cannot be used is determined. If it is, it is set to identify the unavailable time zone.

  Each guidance device 3 is installed at a plurality of locations on the premises (for example, in the vicinity of an elevator hall on each floor or at a main location), and by outputting an ID detection signal from its IC chip reader / writer 34 (see FIG. 4). When an ID tag 2 possessed by a patient in the vicinity is detected, an unguided destination is acquired from a plurality of destination records that are stored in the ID tag 2 in advance, and based on this destination Guidance from the navigation point to the destination is performed. The IC chip reader / writer 34 in the second embodiment uses both functions of the reader / writer.

  Similarly to the first embodiment described above, when there are a plurality of patients in the vicinity of the navigation point, each guidance device 3 detects the ID tags 2 for the plurality of patients all at once, as shown in FIG. As shown, the destination guidance for each patient is displayed in a list. This list screen includes, for example, “X-ray room 2F (elevator) as instruction contents for instructing the destination location to which the patient goes, along with patient-specific ID data such as“ IDXX ”and“ IDXX ”. ) ”And“ Examination room, left ”are displayed as guidance.

FIG. 11 is a diagram for explaining the contents of the navigation point table 37 provided in each guide device 3.
The navigation point table 37 stores and manages the instruction contents for instructing each destination place from the own navigation point, and stores the “destination ID” and “instruction contents” for each destination place. . The table 37 has different data contents for each guide device 3. In the illustrated example, a navigation point table 37 provided in each guidance device 3 whose navigation points are “lobby” and “examination room” is shown. For example, the navigation point table 37 provided in the guidance device 3 installed in the “lobby” has “right” and “3 (radio room) as instruction contents corresponding to“ destination ID ”of“ 2 (internal medicine) ”. “2F (elevator)” is set as the instruction content corresponding to “4”, and “2F (elevator)” is set as the instruction content corresponding to “4 (examination room)”.

FIG. 12 is a flowchart showing the operation of each guide device 3 in the second embodiment.
Now, a patient who has received a consultation ticket with an ID tag 2 at the reception desk in the lobby moves around the hospital with the consultation ticket. Here, each guidance device 3 outputs an ID detection signal from its IC chip reader / writer (step C1), and when it detects an ID tag 2 of a patient in the vicinity of this guidance device 3 (step C1). C2) ID data is read from all ID tags 2 detected this time (step C3) and set in the temporary table 35 (see FIG. 6) described above (step C4). Then, by accessing the guided table 36 (see FIG. 6) and comparing the contents of the temporary table 35 with the contents of the guided table 36 (step C5), whether or not the temporary table 35 includes a new ID. Is checked (step C6).

  If the new ID is not included in the temporary table 35 (NO in step C6), the process returns to the first step C1, but if the new ID is included, the ID tag 2 is accessed based on the new ID data. Then, all records stored in the ID tag 2 are acquired (step C7), and it is checked whether or not a record (unguided record) to which “end check” is not included is included. (Step C8). If there is no unguided record, the temporary table 35 is accessed again to check for the presence of another new ID (step C9). If there is an unguided record to which “end check” is not added (step C8). YES), all the unguided records are extracted (step C11).

 By comparing the “order” in each of the extracted records, the record having the time zone that matches the current date and time is identified in the earliest order from among the extracted records (step C12). And the user searches the navigation point table 37 based on this “destination”, reads out the corresponding “instruction content” (step C13), and displays the instruction content as guidance (step C14). In this case, the “tag ID” and the “instruction content” are displayed in association with each other, and this destination guidance is continuously displayed for a certain time (for example, 20 seconds).

 Then, after adding “end check” in the record to indicate that the guidance has been completed (step C15), it is checked whether another new ID exists in the temporary table 35 (step C9). If there is a new ID, the process returns to step C7 and the above operation is repeated. As a result, if no new ID is detected (NO in step C9), a process of updating the contents of the guided table 36 by transferring all the ID data in the temporary table 35 to the guided table 36 is performed. Is performed (step C10). Thereafter, the process returns to the first step C1, and ID tag detection is performed.

 As a result of such operations being performed for each guidance device 3, for example, in the case where the stored contents of the ID tag 2 are shown in FIG. 10, the customer who has completed reception first leaves the lobby and goes to the right. , Guided to “internal medicine”, and after the medical examination is completed, the elevator leads to the “inspection room” on the second floor. To the “1st floor lobby”.

  As described above, when each guidance device 3 in the second embodiment detects the ID tag 2 of the patient near the navigation point, the guidance device 3 includes a plurality of destination records that are pre-ranked and stored. Since an unguided destination is acquired from the destination and the guidance from the navigation point to the destination location is displayed based on this destination, guidance guidance according to the order for the patient who sequentially moves through a plurality of locations. It can be performed. In this case, it is possible to link the respective guidance devices 3 without using a large-scale network, and it is possible to realize a reduction in maintenance management costs and a low price with a relatively simple configuration. It is possible to expect an improvement in service by increasing the number of units.

  In addition, the second embodiment also has the same effect as the first embodiment described above. That is, since the ID tag 2 stores the destinations to which the patient who owns the ID tag 2 in the order of the destinations, the destination necessary for the patient can be guided for each point. In addition, since the time zone can be stored in the ID tag 2, it is possible to guide different contents for each time zone even in the same order (same place), for example, the use of the X-ray room is impossible. Time zone can be specified. If an impossible time zone is set, the destination place of the next order is guided. Furthermore, the patient only needs to receive the consultation ticket with the ID tag 2 at the reception desk, and only by approaching the installation location of the guidance device 3, guidance to the destination necessary for the patient is performed. Therefore, timely guidance is always possible without requiring a special operation from the patient.

Although not particularly mentioned in the second embodiment, the navigation point table 37 corresponding to each guide device 3 may be supplied externally via a recording medium such as a CD-ROM or a flexible disk. .
In addition, when a recording medium having a computer-readable program code that detects the presence or absence of a user-owned recording medium near the installation point of the user and a recording medium owned by the user are detected And a function for obtaining an unguided destination among a plurality of destination information that is recorded in advance and a function for outputting guidance from the installation point to the destination location based on the obtained destination. A computer-readable recording medium on which a program for realizing the above is recorded may be provided.

  In addition, in the first and second embodiments described above, the user's ID data is also displayed together with the guidance to the user's destination location, such as “ID XXX”. If the user name is displayed instead of the ID data, the user's guidance can be immediately obtained. In this case, the user name may be read from the user database and written to the ID tag 2 at the time of reception.

In the first and second embodiments described above, “instruction content” is a simple message, but a simple route may be added and displayed.
In each of the first and second embodiments described above, each guidance device 3 is configured to guide and display the destination. However, guidance information may be output by voice.

  Further, the present invention is not limited to accommodation facilities such as hotels and medical facilities such as hospitals, but can also be applied to other facilities such as an automobile license test center and an update center. In this case, different destinations may be written in the ID tag 2 for each person in consideration of the type of license, past violations, and the like. Further, the ID tag 2 possessed by the user is not limited to being attached to a customer slipper or a consultation ticket, but may be attached to, for example, a name tag.

The block diagram for demonstrating the whole structure of a destination guidance system. The block diagram which showed the basic component of the reception terminal 1. FIG. The block diagram which showed the component of ID tag 2. FIG. The block diagram which showed the component of the guidance apparatus 3. FIG. The figure which showed the data content written in the customer side ID tag 2 by the reader / writer 4 of the reception terminal 1 side. The figure for demonstrating the temporary table 35 and the guidance completed table 36 provided in the memory 32 of each guide apparatus 3. FIG. The flowchart which showed the reception process in the reception terminal 1. FIG. The flowchart which showed operation | movement of each guide apparatus 3. The block diagram for demonstrating the whole structure of the destination guidance system in 2nd Example. The figure which showed the data content written in ID tag 2 by the reader / writer 4 by the side of the reception terminal 1 in 2nd Example. The figure for demonstrating the content of the navigation point table 37 provided in each guidance apparatus 3 in 2nd Example. The flowchart which showed operation | movement of each guide apparatus 3 in 2nd Example.

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 Reception terminal 2 ID tag 3 Guide apparatus 4 IC chip reader / writer 31 CPU
33 Display device 34 IC chip reader / writer 35 Temporary table 36 Guided table 37 Navigation point table

Claims (3)

A destination guidance system comprising a plurality of guidance devices that are installed at a plurality of locations on the premises and output guidance from the installation point to a destination location to a premises user, and a recording medium owned by the user,
The recording medium records destination information indicating a destination location and check information indicating whether or not the guidance is completed according to the order in which guidance is performed,
Each guidance device installed at multiple locations on the campus
Detection means for detecting the presence or absence of a user-owned recording medium near the installation point of the user;
When a recording medium possessed by the user is detected by the detection means, the check information recorded on the recording medium is referred to and the unguided information is recorded among a plurality of destination information recorded in advance. An acquisition means for acquiring a destination;
Based on the destination obtained by this acquisition means, output the guidance from its own installation point to the destination location, and output means for recording that the guidance is completed in the check information corresponding to the destination location,
A destination guidance system characterized by comprising: The recording medium possessed by the user is attached to a loaned item rented to the user as a facility equipment or distributed to the user, and is contactless data in which destination information about the user is written at the time of use on the premises. Being a career,
The destination guidance system according to claim 1, wherein: It is installed at multiple locations on the premises, and displays a plurality of guidance devices that output guidance from the installation point to the destination location to the premises user, destination information indicating the destination location, and whether the guidance has ended. A computer of the guidance device in a destination guidance system comprising a recording medium possessed by a user that records check information according to the order of guidance;
Means for detecting the presence or absence of a user-owned recording medium near the installation point of the user;
When a recording medium possessed by the user is detected, an unguided destination is acquired from a plurality of destination information recorded in advance by referring to check information recorded on the recording medium. means,
A means for outputting the guidance from the installation point to the destination location based on the acquired destination and recording the fact that the guidance has ended in the check information corresponding to the destination location,
Program to function as.

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