JP4275161B2 - Product selection support program - Google Patents

Description

  The present invention relates to a product selection support program, and more particularly to a product selection support program that supports selection of a product suitable for a product user using a computer.

  For example, when purchasing a product such as clothing or shoes, it is necessary to check whether the size of the product fits the product user. When the product purchaser and the product user are the same, it can be confirmed by trying on whether or not the size of the product fits the product user.

  On the other hand, if the product purchaser and the product user are not the same and the product user is not on the spot, it cannot be confirmed by fitting whether the size of the product is suitable for the product user.

  Therefore, the product purchaser determines whether the size of the product suits the product user based on the standard size of the product (for example, No. 7, No. 9, 23 cm or 24 cm), image, or feeling.

Further, in Patent Document 1, when purchasing clothes by electronic commerce, the measurement data of the body part of the purchaser registered in advance and the size of the product are compared, and the determination result of the fit condition is purchased. The virtual try-on method to notify the person is described.
Japanese Patent Laid-Open No. 11-265243

  However, the standard size of a product varies in shape and size depending on the manufacturer (manufacturer) and brand. Therefore, there is a problem that the standard size of the product is only a guide.

  Furthermore, the virtual try-on method described in Japanese Patent Application Laid-Open No. 11-265243 compares the measurement data of the purchaser's body part with the size of the product. It is necessary to register.

  In addition, whether or not the size of the product is suitable for the product user depends on the product user or the type of the product, and the judgment criteria changes, and the measurement data of the body part of the purchaser and the size of the product are There was a problem that it was not possible to simply judge only by comparing.

  The present invention has been made in view of the above points, and product selection that can be used for product selection by displaying information on owned products owned by product users so that images of the products can be compared. The purpose is to provide support programs.

  Therefore, the present invention is a product selection support program for supporting selection of a product suitable for a product user using a computer including a storage device and an arithmetic processing device, wherein the arithmetic processing device is an image relating to a purchased product. Referring to the purchase history storage means that records the information, the handheld product display unit that outputs the image related to the purchased product, and the product information storage means that records the image information related to the product, and outputs the image related to the product The product image output unit, the image regarding the purchased product output by the handheld product display unit, and the image regarding the product output by the product image output unit are compared to determine the size difference, and the determination condition is recorded. Refer to the determination condition storage means to determine whether the determined size difference exceeds a predetermined threshold and to output a comparison result. Characterized in that to function.

  The possessed product is actually owned by the product user and can be considered to represent the preference of the product user. That is, a product similar to the owned product can be regarded as a product that matches the taste of the product user. Therefore, the product purchaser selects a product suitable for the product user by presenting the result of comparing the image information of the desired product with the image information of the possessed product or other desired product. be able to.

  In addition, since the possessed product owned by the product user has an advantage that it is easy for the product user or product purchaser to intuitively imagine, the product purchaser must have the image information of the owned product and the image information of the desired purchase product. By referring to the comparison result, it is possible to select a product suitable for the product user with peace of mind.

  Furthermore, by using the image information of the owned product, the product purchaser can select a product suitable for the product user while considering the combination of the owned product and the purchase desired product.

  As described above, according to the present invention, the product purchaser presents the product purchaser with the result of comparing the image information of the product desired to be purchased with the image information of the possessed product or other product desired to be purchased. It is possible to select a product suitable for.

  In addition, since the possessed product owned by the product user has an advantage that it is easy for the product user or product purchaser to intuitively imagine, the product purchaser must have the image information of the owned product and the image information of the desired purchase product. By referring to the comparison result, it is possible to select a product suitable for the product user with peace of mind.

  Furthermore, by using the image information of the owned product, the product purchaser can select a product suitable for the product user while considering the combination of the owned product and the purchase desired product.

  Next, embodiments of the present invention will be described with reference to the drawings. In the present embodiment, an example in which selection of clothes is supported as an example of a product will be described, but any product may be used.

  FIG. 1 shows a block diagram of an embodiment of a system including a product selection support server of the present invention. In the system 1 of FIG. 1, a product selection support server 10, one or more customer terminals 11a to 11n, and one or more shop terminals 12a to 12m are connected via a network 13 such as the Internet.

  Although the system 1 is configured such that the customer terminals 11a to 11n and the shop terminals 12a to 12m are connected to the product selection support server 10 via the same network 13, the customer terminals 11a to 11n and the shop terminals 12a-12m is good also as a structure connected to the goods selection support server 10 via a separate network.

  The customer terminals 11a to 11n are operated by the customer, and are installed, for example, at the customer's home. The customer terminals 11 a to 11 n have a function for communicating with the product selection support server 10 via the network 13. Here, the product purchaser and the product user are collectively referred to as a customer.

  The store terminals 12a to 12m are installed, for example, in department store stores that sell products. The store terminals 12 a to 12 m have a function for communicating with the product selection support server 10 via the network 13.

  For example, when the network 13 is the Internet, the customer terminals 11a to 11n and the shop terminals 12a to 12m are terminals that can be connected to the Internet, and a function of browsing a Web page stored in the product selection support server 10 Have

  The product selection support server 10 is installed, for example, in a data center of a department store headquarters that supervises department stores or the like. The product selection support server 10 may be installed, for example, in a data center of a third party organization entrusted by the department store headquarters.

  The product selection support server 10 is supplied with various information necessary for realizing the product selection support method of the present invention from the customer terminals 11a to 11n and the store terminals 12a to 12m, and manages the supplied various information. In addition, the product selection support server 10 performs a process for supporting the selection of a product in response to a request from the customer terminals 11a to 11n or the store terminals 12a to 12m, and displays the processing results as customer terminals 11a to 11n and It supplies to the terminals 12a-12m for stores.

  For example, when the network 13 is the Internet, the product selection support server 10 has a function of transmitting a Web page to the customer terminals 11a to 11n and the shop terminals 12a to 12m.

  The product selection support server 10 is configured, for example, as shown in FIG. FIG. 2 shows a configuration diagram of an embodiment of the product selection support server. The product selection support server 10 in FIG. 2 includes an input device 21, a display device 22, a drive device 23, a recording medium 24, an auxiliary storage device 25, and a memory device 26, which are mutually connected by a bus B. , An arithmetic processing unit 27, an interface unit 28, and a database (hereinafter referred to as DB) 29.

  The input device 21 includes a keyboard and a mouse operated by a user of the product selection support server 10 and is used to input various operation signals to the product selection support server 10. The display device 22 displays various windows and data necessary for operating the product selection support server 10. The interface device 28 is an interface for connecting the product selection support server 10 to the network 13, and includes, for example, a modem (MODEM), a router (Router), and the like.

  The DB 29 stores various information necessary for realizing the product selection support method of the present invention, such as a customer detail master, a customer master, a separate store purchase history master, a sales history master, a product master, and the like. Details of the customer detail master, customer master, separate store purchase history master, sales history master, and product master will be described later.

  The product selection support program used by the product selection support server 10 is provided by a recording medium 24 such as a CD-ROM. The recording medium 24 is a CD-ROM, a floppy disk ("floppy" is a registered trademark), a magneto-optical disk (MO), or the like, a recording medium for recording information optically, electrically or magnetically, a ROM, Various types of recording media such as a semiconductor memory that electrically records information, such as a flash memory, can be used.

  The recording medium 24 on which the product selection support program is recorded is set in the drive device 23, and the product selection support program is installed from the recording medium 24 to the auxiliary storage device 25 via the drive device 23.

  The auxiliary storage device 25 stores the installed product selection support program and also stores necessary files, data, and the like. The memory device 26 reads the product selection support program from the auxiliary storage device 25 when the product selection support server 10 is activated, and stores the read product selection support program. The arithmetic processing device 27 executes processing related to the product selection support server 10 in accordance with the product selection support program read and stored in the memory device 26.

  Hereinafter, the system 1 that implements the product selection support method of the present invention will be described focusing on the processing of the product selection support server 10. FIG. 3 is a diagram for explaining an example of the functions of the product selection support server.

  The product selection support server 10 in FIG. 3 includes a customer detail registration means 30, a separate store purchase history registration means 31, a sales history registration means 32, a product purchaser / product user identification means 33, a comparison / coordination means 34, and a purchase desired product. It comprises a specifying means 35, a hand-held product specifying means 36, a judgment product specifying means 37, a customer detail master 40, a customer master 41, another store purchase history master 42, a sales history master 43, and a product master 44.

  The customer detail registration means 30 registers the customer detail information related to the product purchaser or product user in the customer detail master 40 as shown in FIG. FIG. 4 shows a configuration diagram of an example of the customer detail master.

  The customer detail master 40 includes a customer ID, a sub ID, a relationship, B, W, H, height, shoes, preferences, a photograph, and the like as items. The item “customer ID” and the item “sub-ID” represent identification information of the product purchaser and the product user. The item “relationship” represents the relationship between the product purchaser and the product user. Item “B”, item “W”, item “H”, item “height” and item “shoes” represent the bust (B), waist (W), hips (H), height and shoe size. The item “preference” represents customer preference in text. The item “photo” represents the file name of the customer's image photo.

  The customer detail registration means 30 registers the customer detail information in the customer detail master 40 by the procedure as shown in FIG. FIG. 5 shows a flowchart of an example of processing performed by the customer detail registration means.

  In step S1, the customer ID read from a card such as a department store card (hereinafter referred to as a card) or the customer ID input from the customer terminals 11a to 11n and the shop terminals 12a to 12m is supplied to the customer detail registration means 30. Is done.

  Progressing to step S2 following step S1, the customer detail registering means 30 determines whether or not the customer ID supplied in step S1 exists in the customer master 41 as shown in FIG.

  FIG. 6 shows a configuration diagram of an example of a customer master. The customer master 41 includes a customer ID, a name, and the like as items. The customer information stored in the customer master 41 is registered when a card is created, for example.

  If it is determined that the customer ID supplied in step S1 exists in customer master 41 (YES in S2), customer detail registration means 30 proceeds to step S3. If it is determined that the customer ID supplied in step S1 does not exist in the customer master 41 (NO in S2), the customer detail registration unit 30 proceeds to step S1.

  In step S <b> 3, the relationship input from the customer terminals 11 a to 11 n or the shop terminals 12 a to 12 m is supplied to the customer detail registration means 30. The customer detail registration means 30 registers the supplied relationship and sub ID in the customer detail master 40 in association with the customer ID input in step S1.

  Progressing to step S4 following step S3, the customer detail registering means 30 is supplied with the bust, waist, hip, height and shoe size inputted from the customer terminals 11a to 11n or the shop terminals 12a to 12m. The customer detail registration means 30 registers the supplied bust, waist, hips, height, and shoe size in the customer detail master 40 in association with the sub ID registered in step S3.

  Progressing to step S5 following step S4, the customer detail registration means 30 is supplied with texts of preferences inputted from the customer terminals 11a to 11n or the shop terminals 12a to 12m. The customer detail registration means 30 registers the supplied preferences in the customer detail master 40 in correspondence with the sub ID registered in step S3.

  Progressing to step S6 following step S5, the customer detail registration means 30 is supplied with a file of customer image photographs input from the customer terminals 11a to 11n or the shop terminals 12a to 12m. The customer detail registration means 30 registers the file name of the supplied image photograph in the customer detail master 40 in association with the sub ID registered in step S3.

  Proceeding to step S7 following step S6, the customer detail registering means 30 determines whether or not it is inputted from the customer terminals 11a to 11n or the shop terminals 12a to 12m that there is another relationship. If it is determined that there is another relationship (YES in S7), customer detail registration means 30 proceeds to step S3. If it is determined that there is no other relationship (NO in S7), customer detail registration means 30 ends the process.

  The separate store purchase history registration means 31 stores the product information regarding the owned product (hand-held product) purchased by the product purchaser or product user at another department store (hereinafter referred to as another store) as shown in FIG. Register in the history master 42.

  FIG. 7 shows a configuration diagram of an example of another store purchase history master. The separate store purchase history master 42 includes customer ID, sub ID, serial number, product name, size, B, W, H, length, material, photograph, brand, purchase destination, purchase date, and the like as items. The item “serial number” represents a serial number assigned to the product owned by the product user. The item “product name” represents the product name of the owned product. The item “size”, the item “B”, the item “W”, the item “H”, and the item “length” represent the sizes of the owned products.

  The item “material” represents the material of the owned product. The item “photo” represents the file name of the image photo of the owned product. The item “brand” represents the brand of the owned product. The item “purchase” represents the name of the purchaser who purchased the owned product. The item “purchase date” represents the date of purchase of the owned product.

  The separate store purchase history registration means 31 registers the product information related to the owned products purchased at the separate store in the separate store purchase history master 42 according to the procedure shown in FIG. FIG. 8 shows a flowchart of an example of processing performed by the separate store purchase history registration means. Note that the processing in step S10 is the same as the processing in step S1, and the processing in step S11 is the same as the processing in step S2.

  In step S12, the separate store purchase history registration means 31 searches the customer detail master 40 using the customer ID input in step S10 as key information, and acquires a sub ID and a relationship corresponding to the customer ID. The separate store purchase history registration means 31 supplies the sub ID and the relationship acquired from the customer detail master 40 to the customer terminals 11a to 11n or the store terminals 12a to 12m, and causes the customer to select the sub ID and the relationship.

  Progressing to step S13 following step S12, the product information input from the customer terminals 11a to 11n or the shop terminals 12a to 12m is supplied to the separate store purchase history registration means 31. The separate store purchase history registration unit 31 registers the supplied product information in the separate store purchase history master 42 in association with the customer ID input in step S10 and the sub ID selected in step S12.

  Proceeding to step S14 following step S13, the separate store purchase history registration means 31 determines whether or not the customer terminals 11a to 11n or the store terminals 12a to 12m have been notified of the input of other related product information. To do. If it is determined that notification of input of other related merchandise information has been received (YES in S14), the separate store purchase history registration means 31 proceeds to step S12.

  If it is determined that it has been notified that product information of another relationship is not input (NO in S14), the separate store purchase history registration means 31 ends the process. Accordingly, the product information related to the product purchased by the customer at another store is registered in the separate store purchase history master 42 by the separate store purchase history registration means 31.

  The sales history registration unit 32 registers, for example, product information related to products sold to a product purchaser by a department store (hereinafter referred to as a store) in the sales history master 43 as shown in FIG. FIG. 9 shows a configuration diagram of an example of the sales history master. The sales history master 43 includes sales date, customer ID, sub ID, product ID, and the like as items. The item “sales date” represents the date when the store sells the product to the product purchaser. The item “product ID” is product identification information.

  The sales history registration unit 32 registers the product information related to the products sold at the store by the procedure as shown in FIG. FIG. 10 shows a flowchart of an example of processing performed by the sales history registration means.

  In step S20, the customer ID read from the card or the customer ID input from the customer terminals 11a to 11n and the shop terminals 12a to 12m is supplied to the sales history registration means 32.

  The sales history registration unit 32 searches the customer detail master 40 using the input customer ID as key information, and acquires a sub ID corresponding to the customer ID. The sales history registration means 32 is supplied with the product ID and the sales date of the product sold to the product purchaser from the point-of-sales information management system (POS), for example. Progressing to step S21 following step S20, the sales history registration means 32 registers the supplied sales date, customer ID, sub ID, and product ID in the sales history master 43.

  Therefore, the product information regarding the product purchased by the customer at the store is automatically stored in the sales history master 43.

  The product purchaser / product user specifying means 33 specifies the product purchaser and the product user according to the procedure shown in FIG. FIG. 11 shows a flowchart of an example of processing performed by the product purchaser / product user specifying means. Note that the processing in step S30 is the same as the processing in step S1, and the processing in step S31 is the same as the processing in step S2.

  In step S32, the product purchaser / product user specifying means 33 searches the customer detail master 40 using the customer ID input in step S30 as key information, and acquires a sub ID and a relationship associated with the customer ID. Proceeding to step S33 following step S32, the merchandise purchaser / product user specifying means 33 displays all the customer terminal 11a to 11n or the shop terminals 12a to 12m with the relations associated with the customer ID.

  Proceeding to step S34 following step S33, the product purchaser / product user specifying means 33 causes the product purchaser to select the relationship displayed on the customer terminals 11a to 11n or the store terminals 12a to 12m and selects the product user. Identify. Proceeding to step S35 following step S34, the product purchaser / product user specifying means 33 notifies the comparison / coordinating means 34 of the customer ID and sub ID corresponding to the product user specified in step S34.

  Therefore, the customer ID and sub ID corresponding to the product user are notified to the comparison / coordination unit 34 by the product purchaser / product user specifying unit 33.

  The purchase desired product specifying means 35 specifies the product ID of the purchase desired product selected by the product purchaser according to the procedure shown in FIG. FIG. 12 shows a flowchart of an example of processing performed by the purchase desired product specifying means.

  In step S40, the product ID read from the tag (price tag) of the purchase desired product selected by the product purchaser or the product ID input from the customer terminals 11a to 11n and the store terminals 12a to 12m is specified as the purchase desired product. Supplied to means 35. Proceeding to step S41 following step S40, the purchase desired product specifying means 35 stores the product ID supplied in step S40.

  Proceeding to step S42 following step S41, the purchase desired product specifying means 35 determines whether or not it is input from the customer terminals 11a to 11n or the store terminals 12a to 12m that there is another purchase desired product. If it is determined that there is another purchase desired product (YES in S42), purchase desired product specifying means 35 proceeds to step S40.

  If it is determined that there is no other purchase desired product (NO in S42), the purchase desired product specifying means 35 proceeds to step S43. In step S43, the purchase desired product specifying unit 35 notifies the comparison / coordinating unit 34 of the product ID stored in step S41, and the process is terminated.

  Accordingly, the product ID of the desired product for purchase selected by the product purchaser is notified to the comparison / coordinating means 34 by the desired product specifying means 35.

  The hand-held product specifying means 36 specifies the hand-held product to be compared from the hand-held product of the product user by the procedure as shown in FIG. FIG. 13 shows a flowchart of an example of processing performed by the hand-held product specifying means.

  In step S50, in response to a request from the customer terminals 11a to 11n or the store terminals 12a to 12m, the hand-held product specifying means 36 selects a hand-held product to be compared. The selected hand-held product is arranged in a product comparison area to be described later.

  Proceeding to step S51 following step S50, the hand-held product specifying means 36 notifies the comparison / coordinating means 34 of the customer ID, sub ID, serial number, and area (for example, product comparison area) where the selected hand-held product is arranged. To finish the process. Accordingly, the hand-held product to be compared is notified to the comparing / coordinating means 34 by the hand-held product specifying means 36.

  The determined product specifying unit 37 specifies the purchase desired product to be determined from the purchase desired product according to the procedure shown in FIG. FIG. 14 is a flowchart illustrating an example of processing performed by the determined product specifying unit.

  In step S60, in response to a request from the customer terminals 11a to 11n or the shop terminals 12a to 12m, the determined product specifying unit 37 selects a purchase desired product to be determined. The selected purchase desired product is arranged in a product comparison area or a product user comparison area to be described later.

  Proceeding to step S61 following step S60, the determination product specifying unit 37 notifies the comparison / coordinating unit 34 of the product ID and the area (for example, product comparison area, product user comparison area, etc.) where the selected purchase desired product is arranged. To finish the process. Therefore, the desired product for purchase to be determined is notified to the comparison / coordinating unit 34 by the determined product specifying unit 37.

  The comparison / coordinating means 34 compares the hand-held product or product user with the purchase desired product according to the procedure as shown in FIG. 15, and makes a determination based on the comparison result. FIG. 15 shows a flowchart of an example of processing performed by the comparing / coordinating means.

  In step S 70, the customer ID and sub ID specified by the product purchaser / product user specifying means 33 are supplied to the comparison / coordinating means 34. Progressing to step S71 following step S70, the comparison / coordinating means 34 searches the customer detail master 40 using the customer ID and sub ID supplied in step S70 as key information, and uses the product corresponding to the customer ID and sub ID. Information (for example, product user's bust, waist, hips, height and shoe size, preference, image photo file name, etc.) is acquired.

  The comparison / coordinating means 34 displays the acquired product user information on the customer terminals 11a to 11n or the shop terminals 12a to 12m. Progressing to step S72 following step S71, the comparison / coordinating means 34 searches the separate store purchase history master 42 and the sales history master 43 using the customer ID and sub ID supplied in step S70 as key information, and the product user's Get product information about hand-held products. The comparison / coordinating means 34 displays the product information on the acquired product user's hand-held product on the customer terminals 11a to 11n or the shop terminals 12a to 12m.

  Proceeding to step S73 following step S72, the comparison / coordinating means 34 is supplied with the product ID of the purchase desired product selected by the purchaser from the purchase desired product specifying means 35. Progressing to step S74 following step S73, the comparison / coordinating means 34 searches the product master 44 as shown in FIG. 16 using the product ID supplied in step S73 as key information, and obtains an image photograph of the product corresponding to the product ID. get.

  FIG. 16 shows a configuration diagram of an example of a product master. The product master 44 includes product ID, product name (product name), size, B, W, H, length, material, brand, photo, and the like as items. The item “photo” represents the file name of the product image photo. In this image photograph, each product is imaged at the same scale, and the size of the products corresponding to the image photograph can be compared by overlaying the image photos with an output device or the like.

  The comparison / coordinating means 34 reads the image photo file from the auxiliary storage device 25 according to the acquired image photo file name, for example, and displays the product image photo on the customer terminals 11a to 11n or the shop terminals 12a to 12m. Let

  The comparison / coordinating means 34 displays, for example, the product selection support screen 50 as shown in FIG. 17 on the customer terminals 11a to 11n or the shop terminals 12a to 12m by the processes of steps S71 to S74. FIG. 17 shows an image diagram of an example of the product selection support screen.

  The product selection support screen 50 in FIG. 17 includes a product comparison area 51, a product user comparison area 52, a determination / result display area 53, a purchase desired product display area 54, and a handheld product display area 55.

  The product comparison area 51 represents an area for comparing the image photograph image of the desired purchase product with the image photograph image of the hand-held product. By superimposing and displaying images of a plurality of image photographs, it is possible to compare the size of the product desired to be purchased and the size of the hand-held product. At this time, the image photographs may be superimposed using a method of expressing them as transparent or translucent.

  The product user comparison area 52 represents an area for comparing the size of the purchase desired product with the size of the product user. The determination / result display area 53 represents an area for displaying a comparison result performed in the product comparison area 51 or the product user comparison area 52 or a determination result based on the comparison result.

  For example, when the comparison result is displayed in the determination / result display area 53, the difference between the size of the purchase desired product and the size of the hand-held product is displayed. When a determination result based on the comparison result is displayed in the determination / result display area 53, a determination condition master (not shown) is prepared in advance. For example, in the determination condition master, determination results such as “OK”, “NG”, “relaxed”, and “perfect” are set in accordance with the difference between the size of the desired purchase product and the size of the handheld product. The determination / result display area 53 displays the determination result according to the comparison result and the determination condition master.

  The purchase desired product display area 54 represents an area for displaying a purchase desired product of the product purchaser. The hand-held product display area 55 represents an area for displaying a product user's hand-held product.

  Progressing to step S75 following step S74, the comparison / coordinating means 34 sends a purchase desired product from the purchase desired product display area 54 to the product comparison area 51 in response to a request from the customer terminals 11a to 11n or the shop terminals 12a to 12m. Alternatively, the product is moved to the product user comparison area 52. Alternatively, the comparison / coordinating means 34 moves the hand-held product from the hand-held product display area 55 to the product comparison area 51 or the product user comparison area 52 in response to a request from the customer terminals 11a to 11n or the store terminals 12a to 12m. .

  Proceeding to step S76 following step S75, the comparison / coordinating means 34 determines in which of the product comparison area 51 and the product user comparison area 52 the purchase desired product and the hand-held product are arranged.

  If it is determined that the purchase desired product and the hand-held product are arranged in the product comparison area 51 (the product comparison area in S76), the comparing / coordinating means 34 proceeds to step S77. If it is determined that the purchase desired product and the hand-held product are arranged in the product user comparison area 52 (the product user comparison area in S76), the comparing / coordinating means 34 proceeds to step S78.

  In step S77, the comparison / coordinating means 34 determines whether or not there is a purchase desired product and a hand-held product in the product comparison area 51. If it is determined that there is a purchase desired product and a hand-held product in the product comparison area 51 (YES in S77), the comparing / coordinating means 34 proceeds to step S79. If it is determined that there is no purchase desired product or hand-held product in the product comparison area 51 (NO in S77), the comparison / coordinating means 34 proceeds to step S80.

  In step S78, the comparing / coordinating means 34 determines whether or not there is a commodity desired to be purchased in the commodity user comparison area 52. In step S78, the comparison / coordination means 34 may determine whether or not there is a purchase desired product and a hand-held product in the product user comparison area 52. If it is determined that there is a product desired to be purchased in the product user comparison area 52 (YES in S78), the comparison / coordination means 34 proceeds to step S79. If it is determined that there is no purchase desired product in the product user comparison area 52 (NO in S78), the comparison / coordination means 34 proceeds to step S80.

  In step S <b> 79, the comparison / coordinating means 34 displays in the determination / result display area 53 a comparison result obtained by comparing the purchase desired product and the hand-held product arranged in 51 in the product comparison area, or a determination result based on the comparison result. Further, the comparison / coordinating means 34 displays a comparison result obtained by comparing the purchase desired product and the product user arranged in 52 in the product user comparison area or a determination result based on the comparison result in the determination / result display area 53. The comparison / coordinating means 34 proceeds to step S80 when the process of step S79 is completed.

  In step S80, the comparison / coordinating means 34 determines whether or not there is a request to purchase a product from the customer terminals 11a to 11n or the shop terminals 12a to 12m. For example, the product purchaser can notify the comparison / coordinating means 34 of the purchase of the desired product by clicking the purchase decision button 56 in the determination / result display area 53.

  If there is a request for product purchase from the product purchaser (YES in S80), comparison / coordination means 34 proceeds to step S82. In step S82, the comparison / coordination means 34 notifies the sales history registration means 32 of the customer ID, the sub ID, and the product ID, and the process ends.

  If there is no product purchase request from the product purchaser (NO in S80), the comparison / coordinating means 34 proceeds to step S81. In step S81, the comparison / coordinating means 34 determines whether or not there is a request to continue the processing on the product selection support screen 50 from the customer terminals 11a to 11n or the shop terminals 12a to 12m.

  If there is a request to continue the processing on the product selection support screen 50 (YES in S81), the comparison / coordination means 34 proceeds to step S75. If there is no request to continue the process on the product selection support screen 50 (NO in S81), the comparison / coordinating means 34 ends the process.

  Therefore, the comparison coordination unit 34 can compare the hand-held product or product user with the purchase desired product and make a determination based on the comparison result.

  Hereinafter, a process from when a customer selects a purchase desired product at a store and purchases the purchase desired product will be described with reference to the flowchart of FIG. FIG. 18 shows a flowchart of an example of the product selection support method of the present invention.

  In step S100, the customer ID is read from the card of the customer who went shopping at the store, and the product purchaser is specified using the product purchaser / product user specifying means 33 and the customer master 41. The customer ID may be input from the store terminals 12a to 12m, and the product purchaser may be specified using the product purchaser / product user specifying means 33 and the customer master 41.

  Proceeding to step S101 following step S100, the product purchaser / product user specifying means 33 reads the relationship corresponding to the customer ID from the customer detail master 40 and displays all the read relationships on the shop terminals 12a to 12m. . In the store, the product user is specified by having one continuation selected from one or more continuations displayed on the store terminals 12a to 12m. That is, one record of the customer detail master 40 is specified.

  Further, by specifying the product user, product information regarding the hand-held product can be read from the separate store purchase history master 42 and the sales history master 43. For example, an image photograph of the hand-held product is displayed in the hand-held product display area 55 of the product selection support screen 50 using the read product information regarding the hand-held product.

  Progressing to step S102 following step S101, the store uses the POS, for example, to read the product ID of the purchase desired product selected by the product purchaser, and specifies the purchase desired product. That is, one record of the product master 44 is specified.

  Therefore, the product information regarding the purchase desired product can be read from the product master 44. For example, an image photograph of the purchase desired product is displayed in the purchase desired product display area 54 of the product selection support screen 50 using the read product information regarding the desired purchase product.

  Proceeding to step S103 following step S102, the product purchaser specifies a selection method to be performed on the product selection support screen 50. The selection method performed on the product selection support screen 50 includes a method of comparing the size of the product desired to be purchased with the size of the product on hand, a method of comparing the size of the product desired to purchase with the size of the product user, the product desired to be purchased, and There is a method for comparing hand-held products by layering or combination.

  For example, when selecting a method of comparing the size of the desired product to be purchased and the size of the handheld product, the desired product is moved from the purchase desired product display area 54 to the product comparison area 51 and the handheld product is moved from the handheld product display area 55. What is necessary is just to move to the product comparison area 51.

  Further, when selecting a method for comparing the size of the desired product to be purchased and the size of the product user, the desired product may be moved from the desired product display area 54 to the product user comparison area 52.

  Further, when selecting a method for comparing the desired purchase item and the hand-held item by layering or combining them, the desired purchase item is moved from the desired purchase item display area 54 to the merchandise user comparison area 52 in consideration of the overlapping order. The hand-held product may be moved from the hand-held product display area 55 to the product user comparison area 52.

  Progressing to step S104 following step S103, the comparison / coordination means 34 performs comparison / coordination processing according to the selection method specified in step S103.

  For example, when selecting a method for comparing the size of the product desired to be purchased and the size of the hand-held product, the comparison / coordinating means 34 compares the size of the product desired to be purchased arranged in 51 in the product comparison area and the size of the hand-held product.

  Further, when selecting a method for comparing the size of the desired product to be purchased and the size of the product user, the comparison / coordinating means 34 compares the desired product and the product user arranged in 52 in the product user comparison area. .

  Furthermore, when selecting a method of comparing purchase desired products and hand-held products by layering or combining them, it is possible to compare the thickness, fit, color, etc. of the purchase desired products or hand-held products worn inside.

  Progressing to step S105 following step S104, the comparison / coordination means 34 displays the comparison result in step S104 or the determination result based on the comparison result in the determination / result display area 53. Accordingly, the merchandise purchaser can visually or numerically select the purchase desired merchandise suitable for the merchandise user on the merchandise selection support screen 50.

  For example, in the product comparison area 51 of the product selection support screen 50 in FIG. 17, since the hand-held product is displayed with a dotted line, the size of the product desired to purchase and the size of the hand-held product can be visually compared. It should be noted that the comparison of the size of the product desired to be purchased and the size of the hand-held product may be represented by a numerical value in the product comparison area 51 so as to assist the comparison of the size visually.

  Further, in the product user comparison area 52 of the product selection support screen 50, the product user's body shape is displayed, and the purchase desired product or the hand held product moved from the purchase desired product display area 54 or the hand held product display area 55 is virtually displayed. The image you tried on is displayed. Therefore, it is visually easy to compare the size of the product desired to be purchased and the size of the product user.

  Further, in the determination / result display area 53, for example, a result obtained by subtracting the size of the hand-held product from the size of the purchase desired product is displayed as a comparison result. Further, the determination result based on the comparison result may be displayed in the determination / result display area 53.

  For example, when the result obtained by subtracting the waist size of the hand-held product from the waist size of the purchase desired product is 4 cm, the waist size + 4 cm may be displayed in the determination / result display area 53 as the comparison result. In addition, the determination result according to the comparison result is determined by setting the determination condition as “OK” when the comparison result of the waist size is “0 to 5 cm” and “NG” when “other than 0 to 5 cm”. It can also be displayed in the result display area 53.

  When step S105 ends, the process proceeds to step S102 or step S103 according to an instruction from the product purchaser. The instruction from the product purchaser is supplied from the store terminals 12a to 12m.

  Progressing to step S106 following step S105, the comparison / coordinating means 34 determines whether or not there is a request to purchase a product from the store terminals 12a to 12m.

  If there is a request for product purchase from the product purchaser (YES in S106), the comparison / coordinating means 34 notifies the sales history registration means 32 of the customer ID, sub ID, and product ID, and proceeds to step S107. In step S <b> 107, the sales history registration unit 32 registers the customer ID, sub ID, product ID, and the like in the sales history master 43.

  If there is no request for product purchase from the product purchaser (NO in S106), the comparison / coordinating means 34 ends the process. Therefore, the product information regarding the product sold by the store to the product purchaser can be automatically registered in the sales history master 43.

  By analyzing information that is automatically registered in the separate store purchase history master 42 or the sales history master 43, the store or the like can know when and to whom the product purchaser has purchased the product. The customer's preferences can be understood, sales can be better promoted, customer satisfaction can be improved, and customers can be enclosed.

It is a block diagram of one Example of the system containing the goods selection support server of this invention. It is a block diagram of one Example of the goods selection support server of this invention. It is a figure explaining an example of the function which a goods selection support server has. It is a block diagram of an example of a customer detail master. It is a flowchart of an example of the process which a customer detail registration means performs. It is a block diagram of an example of a customer master. It is a block diagram of an example of another store purchase history master. It is a flowchart of an example of the process which another shop purchase log | history registration means performs. It is a block diagram of an example of a sales history master. It is a flowchart of an example of the process which a sales history registration means performs. It is a flowchart of an example of the process which a goods purchaser and goods user specific means perform. It is a flowchart of an example of the process which a purchase desired goods specific means performs. It is a flowchart of an example of the process which a handheld goods identification means performs. It is a flowchart of an example of the process which a determination goods specific means performs. It is a flowchart of an example of the process which a comparison and coordination means performs. It is a block diagram of an example of a goods master. It is an image figure of an example of a goods specific support screen. It is a flowchart of an example of the goods selection assistance method of this invention.

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 System 10 Product selection support server 11a-11n Customer terminal 12a-12m Store terminal 13 Network 21 Input device 22 Display device 23 Drive device 24 Recording medium 25 Auxiliary storage device 26 Memory device 27 Arithmetic processing device 28 Interface device 29 Database ( DB)
30 Customer detail registration means 31 Separate store purchase history registration means 32 Sales history registration means 33 Merchandise purchaser / product user identification means 34 Comparison / coordination means 35 Purchase desired product identification means 36 Hand-held product identification means 37 Determination product identification means 40 Customer Detailed master 41 Customer master 42 Separate store purchase history master 43 Sales history master 44 Product master 50 Product selection support screen 51 Product comparison area 52 Product user comparison area 53 Judgment / result display area 54 Purchase desired product display area 55 Handheld product display area B bus

Claims (1)

A product selection support program for supporting selection of a product suitable for a product user using a computer including a storage device and an arithmetic processing unit,
The arithmetic processing unit;
With reference to the purchase history storage means that records image information related to the purchased product, a hand-held product display unit that outputs an image related to the purchased product;
A product image output unit that outputs an image related to the product with reference to the product information storage unit that records the image information related to the product;
Compare the image related to the purchased product output from the handheld product display unit and the image related to the product output from the product image output unit to determine the size difference, and refer to the determination condition storage means that records the determination condition Then, a product selection support program that functions as a comparison unit that determines whether the determined size difference exceeds a predetermined threshold and outputs the determined result.

Images