JP4265472B2 - Service point processing program - Google Patents

Description

  The present invention relates to the provision of service points accompanying receipt issuance processing in merchandise and service transactions.

  Conventionally, when a customer purchases a product or receives a service such as a meal or a stay, the customer receives a receipt printed on paper as a transaction record from the service provider. The retailer prints and provides a receipt that includes the name, sales amount, tax amount, total amount, purchase date and time of the item purchased by the customer. There are many people who don't bring home receipts at convenience stores where people come and go.

  In addition to transactions at bank ATM terminals, etc., a transaction slip printed for transaction confirmation is output separately from the dealer. Recently, machines with a function to display the contents of a transaction and inquire on the screen whether or not it is necessary to output a paper transaction slip after the transaction ends are being used.

  Transmission of information printed on paper, such as billing for usage charges such as telephone calls and usage statement information, has been replaced by electronic information by IT technology in order to reduce paper printing processing costs and postage.

  Furthermore, in addition to individual economic reasons, the use of unnecessary paper must also be reduced from the perspective of promoting energy conservation and resource conservation such as timber under the common theme of protecting the global environment.

Also in the field targeted by the present invention, a technique for selecting the necessity / unnecessity of a receipt is disclosed in Patent Document 1 shown below as a prior art. In Patent Document 1, as a method of providing information printed on a conventional receipt to a purchaser while eliminating paper receipts, realizing paperless, resource saving, dust reduction, and the like, Electronic receipt information that has been digitized and sent to the requested customer's mobile terminal, such as purchase date information, purchased product identification information, purchase point information, and purchase price information, as previously printed on receipts A transmission / reception system is disclosed.
JP 2001-283333 A "Electronic receipt information transmission / reception system, portable terminal, household account book creation method and system"

  Conventionally, however, the motivation for the customer to choose not to print receipts or transaction slips has been determined based on personal merits. Those who do not receive a receipt at the convenience store do not need to check the printed receipt again, and even if it is received, it must be thrown away somewhere. It seems that the motivation not to accept it is made.

  The same applies to the ATM transaction slip, but in this case, the contents recorded on the printed transaction slip relate to personal information, so they are not thrown away everywhere, and the disposal is troublesome. Therefore, it seems that a machine that asks whether printing is necessary appeared.

  In any case, in these cases, it was not intended to be an active motivation for customers to decide on the need for receipts.

  This is intended for a person who uses an information device such as a mobile phone even with the device described in Patent Document 1, and has the trouble of the procedure and the power to promote the unnecessary use of paper. There seems to be room for improvement in the motivation of the elderly.

  Then, this invention makes it a subject to provide the means to provide the service point for motivating that a user does not need a receipt actively.

  FIG. 1 is a block diagram of the present invention.

  FIG. 1 shows means constituting a service point processing program of a computer for processing a service point to be given to a customer based on a transaction content record, and 4 is an identification information stored by inputting customer identification information from a medium presented by the customer An input means 5 is a transaction information input means 5 for inputting and storing transaction information.

  Further, 3 is a printing necessity information input means for inputting and storing printing necessity information of the transaction details record of the customer, and 6 is the stored transaction when the stored printing necessity information is not printing. A printing sheet length calculating means for calculating a length of a sheet necessary for printing the transaction content record on the sheet based on the information; 7 calculates a service point based on the calculated printing sheet length and stores the calculated service point Service point calculation means for storing as service point information corresponding to customer identification information.

  When the printing necessity information corresponding to the customer identification information is stored in the server connected to the network, the customer identification information corresponding to the customer identification information is transmitted by transmitting the input and stored customer identification information to the server. It is printing necessity information request means for receiving necessity information, and the printing necessity information input means inputs this printing necessity information.

  Reference numeral 2 denotes a forced print request determining means for determining whether or not there is an instruction from the customer forcibly requesting printing. When it is determined that there is an instruction for the forced print request, the print necessity information input means prints Necessity information is set as a printing necessity.

  Reference numeral 8 denotes service point accumulating means for accumulating and accumulating the calculated service points.

  According to the present invention, the mechanism for providing service points is used to encourage customers to actively reduce receipts, so that the sales side does not need to print paper receipts, and the receipt printing paper fee, the printing paper purchase office procedure , Reduction of consumables, labor costs, etc. necessary for paper setting work on the machine, disposal of remaining unnecessary printed paper, etc., disposal of unnecessary paper while earning points for customers As a whole, it has economic and social effects such as saving resources and contributing to the protection of the global environment through waste reduction.

  In carrying out the present invention, a new POS terminal of a member card system that provides point services based on the sales amount that is generally used in group companies such as mass retailers is newly granted in response to receipt printing reduction. Targeted point processing system.

  That is, the member information management center manages the attribute information of various members, and it is premised on adding and managing essential / unnecessary information of customer-specific receipts of the present invention. In a system in which points can be added to the membership card itself as is done in a smaller store, it is easy to construct a system that stores information necessary / unnecessary for receipt in the card.

  In the present embodiment, a form realized by a computer program executed on a computer used for general purposes such as a personal computer and a workstation is shown.

  The service point processing program of the present invention is realized by being executed as a computer program on a computer including a processing device, a main storage device, an input / output device, and the like. The computer program is stored and provided in a portable medium such as a floppy disk or CD-ROM, or in a main storage device or an auxiliary storage device of another computer connected to the network.

  The computer program of the present invention is loaded directly from a portable medium into a main storage device of a computer, or in a computer having an auxiliary storage device, once copied or installed from a portable medium to an auxiliary storage device, the computer program is stored in the main storage device. Load and execute. Also, when stored and provided in another device connected to the network, after being received from another device via the network, it is loaded into the main storage device, or in a computer having an auxiliary storage device, the auxiliary storage device Are copied to the main storage device and executed.

  FIG. 2 is a system configuration diagram showing an embodiment of the present invention. This system implements the service point processing of the present invention at a POS terminal that performs registration processing for merchandise transactions at mass merchandisers.

  Reference numeral 24 denotes a POS terminal, which is a computer that controls the service point processing of the present invention in addition to the conventional merchandise registration processing. A customer usually has an ID card issued by a mass retailer chain, presents it at the time of payment, and receives a point service associated with the transaction. In association with the customer ID presented by the ID card, in the customer information DB 27 provided in the server 26, in addition to various customer information, accumulation of service points accompanying transactions and accumulation of receipt reduction points of the present invention are registered in advance. Receipt necessity information is stored, and the information can be transmitted to and received from the POS terminal connected to the network.

  The transaction information input device 22 is provided with a keyboard and a barcode scanner, and the traded product code and quantity are input to register the traded product. An ID card presented for receiving services such as points is read from the ID card reader 21. The ID card may be a medium recorded with at least an ID, such as a magnetic card or an IC card, even if it is simply recorded with a barcode. Recently, information stored in a mobile phone can be presented on a POS terminal on a screen, or can be communicated by various methods such as infrared or wireless.

  Although the point information is accumulated in the customer information DB 27 connected to the server 26, these IDs may be stored in a medium to be presented. Similarly, receipt necessity information registered in advance in the customer information DB may be stored on these media.

  In normal processing, when transaction information is input, the amount, purchase item, and quantity to be paid by the customer are displayed using the transaction content display device 23 so as to be visible to the customer. After confirming the transaction details, the receipt is printed on the receipt printing device when paid in some way, such as cash, credit card, debit card, or accumulated service points.

  When a customer who wants to obtain a receipt reduction point normally does not need a receipt, a registration procedure is performed so that the customer information is stored in advance as receipt necessity information. Therefore, in the processing of the POS terminal, the receipt is not printed or printed without asking the customer on the spot using the receipt necessity information acquired from the customer information DB 27 based on the ID input from the ID card. It is possible to do so.

  However, when a receipt that is normally unnecessary is required as a receipt, or when it is necessary to settle the price of the requested purchase, it is necessary to request a receipt on the spot. A necessity button 20 that can be operated by a person in charge of POS operation or a customer is provided for input.

  If this button is pressed at the timing from the start of the transaction registration process for the customer to the time that the display is confirmed by the transaction content display device, the necessity information indicated by the pressed button is displayed. Information that has been set in advance can be corrected so that it has the highest priority. Therefore, in addition to the case where the customer who has registered the receipt as unnecessary becomes a receipt, it is usually unnecessary even when the receipt is necessary or when the necessity is not registered in advance. The intention can be expressed by. This button may be dedicated to the person in charge of the operation and incorporated in the function of the transaction information input device 22.

  FIG. 3 shows a transaction content display example. It is an example of the content displayed on the transaction content display device 23 in order to receive the payment after the transaction information is input and the content is confirmed. This example is a screen example when a receipt is required. In other words, as the transaction details, the details of the payment amount are confirmed and the total amount is displayed, and at the same time, “Let's get a receipt reduction point ¥ 10 in cooperation with environmental protection!” Is displayed to encourage receipt reduction. .

  If you can get a receipt reduction point here, you can make a point if you offer it. However, points are not eligible because points cannot be accumulated unless they are members in advance, but free customers can be motivated to reduce receipts even if they are discounted with cash.

  When a receipt is deemed unnecessary, the same screen is displayed, but a message for appreciating the cooperation in reducing the receipt may be entered by writing the occurrence of the receipt reduction point together with the transaction point. In addition, although the means for later confirmation of the transaction details when the receipt is not issued is not described, it is easy to provide such means by a separate conventional technique, for example, a mobile phone, a store terminal, the Internet, or the like.

  FIG. 4 shows an example of printing a receipt. In addition to the usual receipts, here are printed texts appealing to reduce receipts from the next time. If you cooperate, you can get a receipt reduction point of “¥ 10”. Explaining the mechanism by which points are calculated is expected to lead to motivation to cooperate in reducing receipts. Naturally, being able to contribute to environmental protection has a synergistic effect on motivation in addition to service points.

FIG. 5 shows a flowchart of a receipt issuing process by such a mechanism.
In step S41, the ID card presented by the customer is read from the ID card reader 21 and the ID is stored.

  In step S42, the customer information DB 27 of the server 26 is searched with the stored ID, and the receipt necessity registration information registered by the corresponding customer is acquired and stored.

In step S43, the transaction data from the transaction information input device 22 is input and stored.
In step S44, transaction points are calculated and stored based on the total amount of the stored transaction data.

  In step S45, a print image of a receipt to be printed when a receipt is issued from the stored transaction data, that is, receipt print information is created.

  In step S46, the length of the receipt paper is calculated based on the number of print lines known from the receipt print information.

  In step S47, based on the calculated receipt length, for example, an amount proportional to the length is calculated as a receipt reduction point based on a preset criterion such as “2 yen per 5 cm”.

  In step S48, the transaction contents and transaction points calculated as described above are displayed on the transaction content display device 23 as shown in the screen of FIG. 3 and presented to the customer.

  In step S49, the transaction points determined so far are accumulated in the transaction point accumulation information in the customer information read and stored.

  In step S51, it is checked whether or not the receipt necessity button has been input up to this point. If there is, the receipt necessity registration information stored in step S42 is stored according to the “necessity information” instructed by the button input in step S52. Update the content. As a result, the will of the customer is newly reflected in preference to the receipt necessity condition registered in advance.

  In step S53, if the content of the receipt necessity information is “necessary”, the conventional receipt is printed in step S55.

  If no receipt is required, the receipt reduction points calculated and stored in step S47 are accumulated and stored in the customer information.

  Through the above procedure, transaction information is registered in response to the customer at the POS terminal 24, and the receipt is printed based on the customer's intention to indicate whether or not the receipt is necessary, and the receipt is not printed when it is not necessary. And the receipt reduction point comes to be serviced. In addition, a conventional receipt is issued when necessary.

  In the service point processing program of the present invention, as shown in the embodiment, when a service point is given according to the amount of transaction at a member-based store or service facility, a receipt is issued instead of issuing a paper receipt. By adding additional service points according to the length of the paper, it is possible to construct a system in a desirable form without adding any special equipment.

Configuration diagram of the present invention Configuration diagram of an embodiment of the present invention Transaction details display example Example of receipt printing Receipt issuing process flowchart

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 Print necessity information request means 2 Compulsory print request determination means 3 Print necessity information input means 4 Identification information input means 5 Transaction information input means 6 Print paper length calculation means 7 Service point calculation means 8 Service point accumulation means

Claims (5)

A service point processing program for processing a service point to be given to a customer based on a transaction content record in a transaction data processing apparatus capable of printing a transaction content record on paper;
Computer
Identification information input means for inputting and storing customer identification information from a medium presented by the customer;
Transaction information input means for inputting and storing transaction information;
Printing necessity information input means for inputting and storing printing necessity information of the transaction details record of the customer;
When the stored printing necessity information is printing failure, a printing paper length calculating unit that calculates a length of a sheet required when printing a transaction content record on a sheet based on the stored transaction information;
Service point calculation means for calculating a service point based on the calculated printing paper length and storing it as service point information corresponding to the stored customer identification information;
Service point processing program to function as.   2. The service point processing program according to claim 1, wherein the printing necessity information input means inputs either printing necessity or printing necessity instructed by the customer.   2. The service point processing program according to claim 1, wherein the printing necessity information input means inputs printing necessity information stored in advance on a medium presented by the customer. Computer
The customer identification information stored by inputting and storing it is transmitted to a server connected to the transaction data processing device via a network, and the server identifies the customer identification information corresponding to the customer identification information stored in advance and searches based on the received customer identification information. Printing necessity information requesting means for receiving printing necessity information to be transmitted
2. The service point process according to claim 1, wherein the printing necessity information input means inputs printing necessity information received from the server by the printing necessity information request means based on the stored customer identification information. program. Computer
Forced printing request determination means for determining the presence / absence of the customer's instruction to forcibly request printing;
Function as
5. The service point according to claim 3, wherein when it is determined that there is an instruction for the forced printing request, the printing necessity information input unit sets the printing necessity information as printing necessity. Processing program.

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