JP3943314B2 - Transaction processing equipment - Google Patents

Description

[0001]
[Technical field to which the invention belongs]
The present invention relates to a transaction processing apparatus that is applied to, for example, an automatic deposit machine (ATM) installed in a financial institution, and more specifically, sets a customer service display unit at an inclination angle suitable for the height of a user. The present invention relates to a transaction processing apparatus with improved customer service performance for display guidance.
[0002]
[Prior art]
In general, this type of transaction processing apparatus has a customer service display unit on the front surface, and a user performs a transaction operation according to display guidance on the customer service display unit.
[0003]
In this case, a dedicated transaction processing device is known that allows for variable adjustment of the display angle of the customer service display unit in consideration of the use of low-level users who perform input operations from low visibility positions, such as short users and wheelchair users. Yes.
[0004]
[Problems to be solved by the invention]
However, in this case, it was expensive because it was specially manufactured as a special machine for low-level users.
[0005]
There are also known techniques for configuring the display angle of the customer service display section so that the user can adjust the angle, or automatically adjusting the display angle to match the height of the user (see, for example, Japanese Patent Laid-Open No. 8-275144). ).
[0006]
However, such a configuration requires a drive mechanism and a control device for automatic adjustment, and has a complicated structure. As a result, there is a problem that the device becomes large and the cost is high for angle adjustment. Was.
[0007]
SUMMARY OF THE INVENTION Accordingly, an object of the present invention is to provide a transaction processing apparatus that enables a display angle suitable for a low-level user who performs an input operation from a low visibility position, such as a short user or a wheelchair user, with a simple configuration.
[0008]
[Means for Solving the Problems]
The present invention is provided with a tilting shaft support portion that tilts the customer service display portion on the front surface in a freely tilting manner and tilts the customer service display portion in the front-rear direction. A positioning and fixing means for positioning and fixing at a display angle ; and an exchangeable and detachable standing on an upper surface of the apparatus main body facing the customer service display unit, and supporting a lower surface mounting portion of the customer service display unit A support frame for mounting the customer service display unit at a set display angle is provided.
For this reason, since the display angle of the customer service display section can be tilted in the front-rear direction and positioned and fixed at an appropriate position, the user can use a short user or a wheelchair from a standard display angle suitable for a normal tall user. Can be switched to a display angle suitable for a low-level user such as a user.
[0009]
Thus, for example, when applied to the customer display unit of the ATM, not only sets the ordinary user orientation, can be switched easily to the ATM of low user orientation, in conventional user-facing in the opposite Can be returned. In addition, there is no problem in adjusting the display angle according to the surrounding environment at the time of installation in response to disturbance light reflection at the customer service display section of the ATM, and the mechanism that allows the user to adjust the angle at the time of use or automatically adjusts the angle. Can be realized at a lower cost.
[0010]
In addition, it is possible to prepare support frames having different degrees of angle adjustment and select a support frame having a desired degree of angle adjustment. For example, if the support frame having a small degree of angle adjustment is replaced with a large support frame, the display angle area of the customer service display unit can be easily changed.
[0011]
In another aspect of the invention, a tilting shaft support portion that pivots on one side of the front customer service display portion and tilts the customer service display angle in the front-rear direction is formed corresponding to the other side of the customer service display portion, and the angle adjustment direction Are provided with engaging projections that are commonly engaged and fixed in the engaging recesses that are formed in different stages in different positions , and are interchangeably allowed on the upper surface of the apparatus main body facing the customer service display unit. And a support frame for supporting the lower surface mounting portion of the customer service display unit and mounting the customer service display unit at a set display angle .
[0012]
In this case, the display angle can be easily changed by the engagement operation between the engagement recess and the engagement projection, and a support frame having a different angle adjustment degree is prepared, and a desired angle adjustment degree is prepared. Support frames can be selected. For example, if the support frame having a small degree of angle adjustment is replaced with a large support frame, the display angle area of the customer service display unit can be easily changed.
[0013]
In another aspect of the invention, a tilting shaft support portion that pivots on one side of the front customer service display portion and tilts the customer service display angle in the front-rear direction is formed corresponding to the other side of the customer service display portion, and the angle adjustment direction A mounting shaft that allows mounting in common to the mounting holes for positioning that are opened in multiple stages, and is installed on the upper surface of the apparatus main body facing the customer service display section so as to be replaceable and detachably installed. A support frame for supporting the lower surface mounting portion of the display unit and mounting the customer service display unit at a set display angle is provided .
[0014]
In this case, it is possible to change the setting to the desired display angle simply by selecting a mounting hole suitable for angle adjustment and attaching the mounting shaft, and prepare a support frame with a different degree of angle adjustment. It is possible to select a support frame with a degree of angle adjustment. For example, if the support frame having a small degree of angle adjustment is replaced with a large support frame, the display angle area of the customer service display unit can be easily changed. The mounting hole may be, for example, a pin insertion hole for inserting / removing a pin, or a screw hole for screwing and fixing a mounting bolt.
[0015]
In another aspect of the invention, a cover is provided between the customer service display unit and the apparatus main body to cover the lower surface mounting portion of the customer service display unit, and the upper part of the cover can freely intervene in the lower surface recess space of the customer service display unit. It is characterized by the fact that it can be seen.
[0016]
In this case, the cover covers the mounting part to improve the aesthetic appearance, and the upper part of the cover is interposed on the lower surface of the customer service display unit, so that the space on the lower surface of the customer service display unit can be effectively used to adjust the angle adjustment direction. Space can be used effectively, and as a result, a more compact installation is possible.
[0017]
Here, the transaction processing apparatus is a general term for automatic transaction machines such as ATMs, currency exchange machines, ticket vending machines, and payment machines.
[0018]
DETAILED DESCRIPTION OF THE INVENTION
An embodiment of the present invention will be described below in detail with reference to the drawings.
[0019]
The drawing shows an ATM equipped with a display angle adjusting device. In FIG. 1, an ATM 11 equipped with this display angle adjusting device has a passbook insertion slot 13, a card insertion slot 14, and a coin slot 15 on the upper front surface of the apparatus main body 12. And banknote entry / exit 16 and customer service panel 17 and have transaction processing functions such as deposit, withdrawal, bookkeeping, balance inquiry, and transfer.
[0020]
The above-mentioned apparatus main body 12 has an L-shaped customer service surface on the upper front surface, and a customer service panel 17 having a large display area is disposed in front of the L-shaped customer service surface on the horizontal plane side. Guidance such as items and operation procedures are displayed, and the display content is allowed to be selected by the customer to allow touch input.
[0021]
Further, as shown in FIG. 2, the customer service panel 17 includes a display angle adjusting device 18 and is provided so that the display angle can be adjusted in the front-rear direction. The display angle adjusting device 18 includes a tilting shaft support portion 19 that supports the rear end side of the service panel 17 and a positioning fixing portion 20 that fixes the lower surface side of the service panel 17.
[0022]
The above-mentioned tilting shaft support portion 19 lays a tilting shaft 22 in the left-right direction on the rear end side of the support frame 21 erected on the upper surface of the apparatus body 11, and the rear end side of the customer service panel 17 is pivotally supported on the tilting shaft 22. Thus, the customer service panel 17 freely tilts in the front-rear direction about the tilting shaft 22 as a tilting fulcrum.
[0023]
In addition, the positioning and fixing portion 20 is configured to connect and fix the hanging piece 23 suspended on the lower surface of the customer service panel 17 and the support frame 21, and the hanging piece 23 is provided on both sides of the customer service panel 17. As shown in FIG. 3, a pair of left and right panel shaft holes 24 are provided in the lower portion of the hanging piece 23, and a pair of left and right mountings are similarly mounted at corresponding positions of the support frame 21 corresponding to both panel shaft holes 24. The service panel 17 is positioned and fixed at a desired display angle by opening the hole 25 and screwing and fixing it to both the holes 24 and 25 through a mounting shaft 26 such as a screw.
[0024]
In this case, the hanging piece 23 of the customer service panel 17 has an arc-shaped tilting trajectory when tilted with the tilting shaft 22 as a tilting fulcrum in the angle adjustment direction, and in multiple stages on the support frame 21 corresponding to the tilting trajectory. A mounting hole 25 for setting the positioning is opened.
[0025]
For example, in FIG. 3, the first to fourth angle adjustment positions P1 to P4 are set from the upper side to the lower side in the angle adjustment direction so as to be positioned and fixed at four stages of inclination angles.
[0026]
Therefore, when the display angle of the service panel 17 is adjusted, the angle of the service panel 17 is simply changed by changing the mounting position of the mounting shaft 26 to any one of the first to fourth angle adjustment positions P1 to P4. Adjustments can be made.
[0027]
Normally, as shown in FIG. 3, it is fixed at the mounting position of the uppermost first angle adjustment position P1, and the customer service panel 17 is positioned horizontally and used as an ATM for a normal user.
[0028]
When it is fixed at the mounting position of the second angle adjustment position P2 at the next stage or the third angle adjustment position P3 at the third stage, the service panel 17 is inclined to the front side, and the reflection of disturbance light during ATM installation. For example, the display angle can be finely adjusted according to the surrounding environment.
[0029]
In addition, when switching to an ATM dedicated to a low-level user such as a short user or a wheelchair user, the customer service panel 17 is set to the front side by positioning and fixing it at the mounting position of the lowermost fourth angle adjustment position P4. The display position is set so that it is easy to see from the lower position on the front side.
[0030]
In this way, the display angle of the service panel 17 can be positioned and fixed at an appropriate inclination angle in the front-rear direction, so that a standard display angle suitable for a normal height user to a display angle suitable for a low-level user. Can be switched to multiple stages.
[0031]
Further, the support frame 21 described above is installed on the upper surface of the apparatus main body 12 facing the customer service panel 17 so as to be detachable, and supports the tilting shaft support 19 and the positioning fixing unit 20 of the customer service panel 17. The customer service panel 17 is attached at a set display angle.
[0032]
In this case, several types of support frames having different degrees of angle adjustment are prepared in advance, and settings are made so as to select a support frame having a desired degree of angle adjustment. Accordingly, when the angle adjustment amount of the service panel 17 is small, the support frame with a small inclination angle is applied, and when the angle adjustment amount of the service panel 17 is large, the support frame with a large inclination angle may be applied. By changing the support frame 21, the display angle of the customer service panel 17 can be set and changed to an arbitrary inclined region of 0 to 6 ° or 10 ° to 16 °.
[0033]
Further, as shown in FIG. 4, a cover 27 that covers the entire lower surface of the customer service panel 17 is attached between the customer service panel 17 and the apparatus main body 12 to improve the beauty.
[0034]
In this case, the cover upper portion 27 a is configured to face the lower surface recessed space 17 a of the customer service panel 17.
[0035]
Therefore, when the service panel 17 is tilted forward, the service panel 17 moves downward with the tilting shaft support 19 as a fulcrum, but does not hit the cover 27 below and enters the service panel 17 to avoid collision. It can arrange | position so that. For this reason, the lower surface recessed space 17a of the customer service panel 17 can be used effectively, and a compact mounting is possible by using the space effectively in the angle adjustment direction.
[0036]
The display angle adjusting device 18 shown in FIG. 4 is suitable for use in the fine adjustment direction by setting the inclination angle of the service panel 17 to 0 to 6 °.
[0037]
On the other hand, when the inclination angle of the service panel 17 is adjusted to be large, as shown in FIG. 5, the service panel 17 is set to a relatively large inclination angle, for example, 10 ° to 16 ° dedicated to low-level users. Suitable for tilt adjustment. In this case, the cover 51 having an inclination angle that can avoid collision in consideration of the large inclination angle of the service panel 17 is used.
[0038]
When adjusting the display angle of the ATM 11 provided with the display angle adjusting device 18 configured as described above, first, a maintenance person removes the cover 27 fixed to the device main body 12 by screws or the like, and then fixes the positioning. After removing the mounting shaft 26 of the section 20 and positioning the display angle of the service panel 17 to a desired display angle to be switched, it is fixed again through the mounting shaft 26 to the corresponding panel shaft hole 24 and mounting hole 25 at that position. If the cover 27 is put on and attached, the angle adjustment work of the customer service panel 17 is completed.
[0039]
FIG. 6 shows another embodiment using the cover 61 with bellows. Since the other configuration than the cover is the same as the display angle adjusting device 18 described above, only the different bellows portions will be described.
[0040]
The above-mentioned cover 61 with bellows is fixed to the apparatus main body 62 at the lower part of the cover, and the upper part of the cover is attached to the inside of the lower surface recessed space 64a of the customer service panel 64 via the bellows 63. The bellows 63 is attached in a substantially extended state.
[0041]
On the other hand, when the service panel 64 is tilted forward from the horizontal position and the tilt angle is adjusted to be large, as shown in FIG. 7, it is only necessary to lower the mounting position of the positioning and fixing portion 65. The inclination angle of 64 is greatly inclined forward. In this case, since the cover 61 with bellows gradually follows in a compressed state from the substantially extended state, when the cover 61 with bellows is used, a cover having a high utilization capability corresponding to a large inclination angle of 0 to 16 ° Become.
[0042]
In correspondence between this invention and the configuration of the above-described embodiment,
The transaction processing apparatus of the present invention corresponds to the ATM 11 provided with the display angle adjusting apparatus of the embodiment,
Similarly,
The customer service display section corresponds to the customer service panel 17,
The positioning / fixing means corresponds to the positioning / fixing portion 20,
The engagement recess and the mounting hole correspond to the panel shaft hole 24 and the mounting hole 25,
The engaging projection and the mounting shaft correspond to the mounting shaft 26,
The multi-stage positions correspond to the first to fourth angle adjustment positions P1 to P4.
The present invention can be applied based on the technical idea described in the claims, and is not limited to the configuration of the above-described embodiment.
【The invention's effect】
According to this invention, since the display angle of the customer service display portion can be tilted in the front-rear direction and positioned and fixed at an appropriate position, the user who is short from the standard display angle suitable for a normal tall user Or it can switch to the display angle suitable for low rank users, such as a wheelchair user.
Furthermore, it is possible to prepare support frames having different degrees of angle adjustment and select a support frame having a desired degree of angle adjustment. For example, if the support frame having a small degree of angle adjustment is replaced with a large support frame, the display angle region of the customer service display unit can be easily changed.
[0043]
[Brief description of the drawings]
FIG. 1 is an external perspective view of an ATM provided with a display angle adjusting device.
FIG. 2 is a side view of a main part of a display angle adjusting device showing an inclined customer service panel.
FIG. 3 is a side view of a main part of a display angle adjusting device showing a customer service panel in a horizontal position.
FIG. 4 is a side view showing a cover application state when the tilting area of the customer service panel is small.
FIG. 5 is a side view showing a cover application state when the tilting area of the customer service panel is large.
FIG. 6 is a side view showing a customer service panel in a horizontal position when a cover with bellows is used.
FIG. 7 is a side view showing a customer service panel in a forward tilt position when a cover with bellows is used.
[Explanation of symbols]
11 ... ATM with display angle adjustment device
DESCRIPTION OF SYMBOLS 12 ... Apparatus main body 17 ... Service panel 17a ... Lower surface recessed space 18 ... Display angle adjusting device 19 ... Tilt-shaft support part 20 ... Positioning fixing part 21 ... Support frame 24 ... Panel shaft hole 25 ... Mounting hole 26 ... Mounting shaft 27 ... Cover 27a ... Upper cover P1 to P4 ... Angle adjustment position

Claims (4)

A transaction processing apparatus that has a customer service display on the front and processes transactions,
A tilting shaft support for tilting the customer service display unit in the front-rear direction by pivotally supporting the service display unit freely tilting;
Positioning fixing means for positioning and fixing the customer service display section at a set display angle by tilting with respect to the tilting shaft support section ; and
A support frame is installed on the upper surface of the apparatus main body facing the customer service display unit so as to be exchangeable and attachable, and supports a lower surface mounting portion of the customer service display unit to mount the customer service display unit at a set display angle. A transaction processing apparatus comprising the transaction processing apparatus. A transaction processing apparatus that has a customer service display on the front and processes transactions,
A tilting shaft support part that pivots on one side of the service display part and tilts the service display angle in the front-rear direction;
An engagement recess formed to correspond to the other side of the customer service display portion, and formed into a recess by changing the position in multiple stages in the angle adjustment direction,
An engagement convex portion that is engaged and fixed in common with the engagement concave portion , and
A support frame is installed on the upper surface of the apparatus main body facing the customer service display unit so as to be exchangeable and attachable, and supports a lower surface mounting portion of the customer service display unit to mount the customer service display unit at a set display angle. A transaction processing apparatus comprising the transaction processing apparatus. A transaction processing apparatus that has a customer service display on the front and processes transactions,
A tilting shaft support part that pivots on one side of the service display part and tilts the service display angle in the front-rear direction;
A mounting hole for positioning which is formed corresponding to the other side of the customer service indicator and opens in multiple stages in the angle adjustment direction,
A mounting shaft that allows mounting in common with the mounting hole , and
A support frame is installed on the upper surface of the apparatus main body facing the customer service display unit so as to be exchangeable and attachable, and supports a lower surface mounting portion of the customer service display unit to mount the customer service display unit at a set display angle. A transaction processing apparatus comprising the transaction processing apparatus. A cover is provided between the customer service display unit and the apparatus main body, and covers a lower surface mounting portion of the customer service display unit,
4. The transaction processing apparatus according to claim 1, wherein the upper part of the cover is allowed to freely enter the lower surface recessed space of the customer service display unit.

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