JP2002024897A - Transaction device - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a transaction device at a display angle suitable for a lower positional user to operate to input at a low-view field position of a short user, a wheelchair user, etc., using a simple constitution. SOLUTION: The transaction device for processing transactions with a service display part on a front surface constitutes its characteristic feature of being furnished with a tilting axial support part, to incline the service display part in the longitudinal direction by axially supporting the service display part free to tilt and a positioning and a fixing means for positioning and fixing the service display part at the set display angle by tilting with the tilting axial support part as its standard.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a transaction processing apparatus applied to, for example, an automatic teller machine (ATM) installed in a financial institution. The present invention relates to a transaction processing apparatus that has an improved customer service operation performance of setting a tilt angle suitable for the vehicle and guiding the display.

[0002]

2. Description of the Related Art Generally, this type of transaction processing apparatus has a customer service display section on the front side, and a user operates a transaction in accordance with display guidance on the customer service display section.

[0003] In this case, a dedicated transaction processing device that variably adjusts the display angle of the customer display unit is considered in consideration of the use of a low-level user who performs an input operation from a low visibility position such as a short user or a wheelchair user. Are known.

[0004]

However, in this case, the cost is high because the device is specially manufactured as a dedicated machine for low-level users.

[0005] Further, there is known a technique in which a display angle of a customer service display section can be adjusted by the user himself, or a display angle automatically adjusted to a display angle in accordance with the height of the user (for example, Japanese Patent Application Laid-Open No. H08-0838). 275144).

However, such a configuration requires a drive mechanism and a control device for automatic adjustment, and has a complicated structure. As a result, the device becomes large for angle adjustment,
There was a problem that the cost was high.

SUMMARY OF THE INVENTION Accordingly, an object of the present invention is to provide a transaction processing apparatus which can be realized with a simple configuration at a display angle suitable for a low-level user who performs input operation from a low visibility position such as a short user or a wheelchair user. I do.

[0008]

According to the present invention, a customer support display on the front side is pivotally supported so as to be freely tilted, and a tilt support for tilting the customer display in the front-rear direction is provided. The tilt is based on the tilt support. And a positioning and fixing means for positioning and fixing the customer display unit at the set display angle. For this reason, the display angle of the customer service display section can be tilted in the front-rear direction and positioned and fixed at an appropriate position, so that a short-height user or a wheelchair user can use a standard display angle suitable for a normal tall user. The display angle can be switched to a display angle suitable for a low-level user such as a user.

Therefore, for example, when the present invention is applied to a customer display section of an ATM, it is possible to easily switch to an ATM for low-level users as well as to set an ATM for normal users, and conversely, to an ATM for normal users. Can also be returned. Also, there is no problem in adjusting the display angle according to the surrounding environment at the time of installation, and there is no problem when taking measures against reflection of disturbance light on the customer display section of the ATM, and a mechanism that allows the user to adjust each time when using it or automatically adjusts the angle. It can be realized at lower cost than that.

According to another aspect of the present invention, a tilting shaft supporting portion for pivotally supporting one side of the customer service display portion on the front surface and tilting the customer service display angle in the front-rear direction is provided, and is formed corresponding to the other side of the customer service display portion.
It is characterized in that an engaging convex portion is provided which is engaged and fixed in common with the engaging concave portion formed by forming the concave portion at different positions in the angle adjusting direction in multiple stages.

In this case, the display angle can be easily set and changed by the engaging operation between the engaging concave portion and the engaging convex portion.

According to another aspect of the present invention, a tilting shaft supporting portion for pivotally supporting one side of a customer display section on the front surface and tilting a customer display angle in a front-rear direction is provided, and is formed corresponding to the other side of the customer display section.
It is characterized in that a mounting shaft is provided which is commonly mounted and allowed on positioning mounting holes which are opened in multiple stages in the angle adjustment direction.

In this case, it is possible to change the setting to a desired display angle only by selecting a mounting hole suitable for adjusting the angle and mounting the mounting shaft. The mounting hole may be, for example, a pin insertion hole for inserting and removing a pin, or a screw hole for screwing and fixing a mounting bolt.

According to another aspect of the present invention, a cover is provided between the customer service display unit and the apparatus main body, and covers a lower surface mounting portion of the customer service display unit. It is characterized by being able to face intervention freely.

In this case, the cover covers the mounting portion to improve the aesthetic appearance, and the upper portion of the cover is interposed on the lower surface of the customer service display portion, thereby effectively utilizing the recessed space on the lower surface of the customer service display portion. The space in the adjusting direction can be effectively used, and as a result, a more compact mounting can be achieved.

In another aspect of the present invention, the customer service display unit is set up on the upper surface of the apparatus body facing the customer service display unit so as to be detachably attachable and detachable, and supports the lower surface mounting portion of the customer service display unit. And a support frame attached to the display angle.

In this case, it is possible to prepare support frames having different degrees of angle adjustment, and select a support frame having a desired angle adjustment degree. For example, by replacing the support frame with a small angle adjustment degree with a large support frame, the display angle area of the customer display unit can be easily changed.

Here, the transaction processing apparatus is a general term for automatic transaction machines such as ATMs, currency exchange machines, ticket vending machines, and payment machines.

[0019]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS One embodiment of the present invention will be described below in detail with reference to the drawings. The drawing shows an ATM equipped with a display angle adjusting device. In FIG. 1, an ATM 11 equipped with the display angle adjusting device has a passbook insertion slot 13, a card insertion slot 14, a coin entrance 15
, A bill doorway 16 and a customer service panel 17, and have transaction processing functions such as payment, payment, bookkeeping, balance inquiry, and transfer.

The above-mentioned apparatus main body 12 has an L-shaped customer service surface on the upper front surface, and a customer service panel 17 having a large and large display area is arranged in front of the horizontal surface of the L-shaped customer service surface. 17 displays guidance such as transaction items, operation procedures, and the like, and allows the customer to select this display content and allow touch input.

As shown in FIG. 2, the customer service panel 17 is provided with a display angle adjusting device 18 so that the display angle can be adjusted in the front-rear direction. This display angle adjusting device 1
Reference numeral 8 denotes a tilting shaft support 1 that supports the rear end side of the customer service panel 17.
9 and a positioning fixing portion 20 for fixing the lower surface side of the customer service panel 17.

The above-mentioned tilting shaft support portion 19 traverses a tilting shaft 22 in the left-right direction on the rear end side of a support frame 21 erected on the upper surface of the apparatus main body 11. Being pivotally supported, the customer service panel 17 freely tilts in the front-rear direction with the tilt shaft 22 as a tilt fulcrum.

The positioning and fixing portion 20 is for positioning and fixing the hanging piece 23 vertically provided on the lower surface of the customer service panel 17 and the support frame 21, and the hanging pieces 23 are provided on both sides of the customer service panel 17. As shown in FIG. 3, a pair of left and right panel shaft holes 24
A pair of left and right mounting holes 25 are similarly opened at corresponding positions of the support frame 21 corresponding to both panel shaft holes 24, and screwed and fixed to both holes 24, 25 through mounting shafts 26 such as screws. By doing so, the customer service panel 17 is positioned and fixed at a desired display angle.

In this case, the vertical piece 23 of the customer service panel 17 has an arc-shaped tilting trajectory when tilted with the tilting shaft 22 as a tilting fulcrum, in the angle adjustment direction. A mounting hole 25 for positioning and setting in multiple stages is opened.

For example, in FIG. 3, from the upper side to the lower side in the angle adjustment direction, the first to fourth angle adjustment positions P1 to P1 are set.
P4 is set so that it can be positioned and fixed at four inclination angles.

Therefore, when adjusting the display angle of the customer service panel 17, simply changing the mounting position of the mounting shaft 26 to any one of the first to fourth angle adjustment positions P1 to P4, the customer service panel 17 can be adjusted. 17 angle adjustments can be performed.

Normally, as shown in FIG.
It is fixed at the mounting position of the angle adjustment position P1, the customer service panel 17 is positioned horizontally, and the AT for normal users is used.
Used as M.

When the customer position is fixed at the installation position of the second angle adjustment position P2 of the next stage or the third angle adjustment position P3 of the third stage, the customer service panel 17 becomes the display position inclined toward the near side, and disturbance occurs when the ATM is installed. It is possible to finely adjust the display angle according to the surrounding environment in consideration of light reflection and the like.

When switching to an ATM dedicated to a low-level user such as a short user or a wheelchair user, the ATM is positioned and fixed at the lowermost fourth angle adjustment position P4, and the customer service panel 17 is brought forward. Tilt it to the side,
The display position is set so that it is easy to see from the lower position on the near side.

As described above, the display angle of the customer service panel 17 can be positioned and fixed at an appropriate inclination angle in the front-rear direction.
The display angle can be switched in multiple stages from a standard display angle suitable for a user of normal height to a display angle suitable for a low-level user.

The above-mentioned support frame 21 is exchangeably and detachably mounted on the upper surface of the apparatus main body 12 facing the customer service panel 17, and supports the tilt shaft support portion 19 and the positioning fixing portion 20 of the customer service panel 17. This customer service panel 1
7 is attached to the set display angle.

In this case, several types of support frames having different degrees of angle adjustment are prepared in advance, and a setting is made so as to select a support frame having a desired degree of angle adjustment.
Therefore, when the angle adjustment amount of the customer service panel 17 is small for fine adjustment, a support frame with a small inclination angle is applied,
When the angle adjustment amount of the customer service panel 17 is to be large, the customer service panel 17 may be applied to a support frame having a large inclination angle.
Can be set and changed to an arbitrary inclined region of 0 to 6 ° or 10 to 16 °.

Further, as shown in FIG.
A cover 27 that covers the entire lower surface of the customer service panel 17 is attached between the device 7 and the apparatus main body 12 to improve the appearance.

In this case, the upper cover portion 27a is configured to face the lower concave space 17a of the customer service panel 17.

Therefore, when the customer service panel 17 is tilted forward, the customer service panel 17 moves downward with the tilting shaft support 19 as a fulcrum. However, the customer service panel 17 does not hit the cover 27 therebelow and enters the inside of the customer service panel 17. Can be arranged to avoid collision. For this reason, the lower surface recessed space 17a of the customer service panel 17 can be effectively used, and compact installation is possible by effectively using the space in the angle adjustment direction.

The display angle adjusting device 18 shown in FIG. 4 is suitable for the case where the inclination angle of the customer service panel 17 is set to 0 to 6 ° and used for fine adjustment.

On the other hand, when the inclination angle of the customer service panel 17 is to be adjusted to a large value, as shown in FIG.
It is suitable for relatively large tilt adjustment such as setting to 16 °. In this case, a cover 51 having an inclination angle that can avoid a collision is used in consideration of a large inclination angle of the customer service panel 17.

The display angle adjusting device 1 configured as described above.
In order to adjust the display angle of the ATM 11 having the display 8, first, a maintenance technician removes the cover 27 fixed to the apparatus main body 12 by screws or the like, and then removes the mounting shaft 26 of the positioning fixing unit 20 to serve the customer. After positioning the display angle of the panel 17 to a desired display angle to be switched, the panel 17 is again fixed to the corresponding panel shaft hole 24 and the mounting hole 25 through the mounting shaft 26 at that position, and the cover 27 is finally covered and mounted. The work of adjusting the angle of the customer service panel 17 ends.

FIG. 6 shows another embodiment using a cover 61 with bellows. Since the other structure than the cover is the same as that of the display angle adjusting device 18 described above, only different parts of the bellows will be described. .

The above-mentioned cover 61 with bellows has the lower part of the cover fixed to the apparatus body 62 and the upper part of the cover
The lower panel 64 is attached to the inside of the lower recessed space 64a of the customer service panel 64 via the third panel 3, and the bellows 63 is mounted so that the bellows 63 extend substantially in the horizontal display position of the upper customer panel 64.

On the other hand, when the customer service panel 64 is gradually inclined forward from the horizontal position and the inclination angle is largely adjusted,
As shown in FIG. 7, the mounting position of the positioning and fixing portion 65 may be lowered, and accordingly, the inclination angle of the customer service panel 64 is greatly inclined forward. In this case, the cover 61 with bellows
Follows from a state of being substantially extended to a state of being compressed gradually.
It is a cover with a high use capability corresponding to a large inclination angle of °.

In correspondence between the present invention and the configuration of the above-described embodiment, the transaction processing apparatus of the present invention corresponds to the ATM 11 having the display angle adjusting device of the embodiment. The part corresponds to the customer service panel 17, the positioning and fixing means corresponds to the positioning and fixing part 20, the engaging concave portion and the mounting hole correspond to the panel shaft hole 24 and the mounting hole 25, and the engaging convex portion and the mounting shaft. Is the mounting shaft 2
6, the multi-stage positions correspond to the first to fourth angle adjustment positions P1 to P4, but the present invention can be applied based on the technical idea described in the claims. It is not limited only to the configuration of the embodiment.

According to the present invention, since the display angle of the customer service display section can be tilted in the front-rear direction and positioned and fixed at an appropriate position, the display angle can be reduced from the standard display angle suitable for a user of normal height. The display angle can be switched to a display angle suitable for a low user such as a short user or a wheelchair user.

[0043]

[Brief description of the drawings]

FIG. 1 is an external perspective view of an ATM provided with a display angle adjusting device.

FIG. 2 is a side view of a main part of a display angle adjusting device showing an inclined customer service panel.

FIG. 3 is a side view of a main part of the display angle adjusting device showing the customer service panel in a horizontal position.

FIG. 4 is a side view showing a cover application state when the tilt area of the customer service panel is small.

FIG. 5 is a side view showing a cover applied state when the tilt area of the customer service panel is large.

FIG. 6 is a side view showing a customer service panel in a horizontal position when a cover with bellows is used.

FIG. 7 is a side view showing the customer service panel in a forwardly inclined position when a cover with bellows is used.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 11 ... ATM provided with a display angle adjustment device 12 ... Device main body 17 ... Customer service panel 17a ... Lower surface recessed space 18 ... Display angle adjustment device 19 ... Tilt axis support 20 ... Positioning fixing part 21 ... Support frame 24 ... Panel shaft hole 25 ... Mounting hole 26 ... Mounting shaft 27 ... Cover 27a ... Top cover P1 to P4 ... Angle adjustment position

Claims (5)

[Claims] 1. A transaction processing apparatus having a customer display section on the front side for performing transaction processing, wherein a tilting shaft support section for pivotally supporting the customer display section and tilting the customer display section in the front-rear direction. A transaction processing device comprising: positioning and fixing means for tilting the customer support display at a set display angle by tilting with respect to the tilting shaft support. 2. A transaction processing device having a customer service display portion on the front side for performing transaction processing, wherein a tilting shaft support portion that supports one side of the customer service display portion and tilts a customer display angle in a front-rear direction; An engagement recess formed corresponding to the other side of the customer service display section and formed by recessing the position in different stages in the angle adjustment direction, and an engagement projection that is engaged and fixed in common with the engagement recess. Transaction processing device provided with. 3. A transaction processing apparatus having a customer display section on the front side for performing transaction processing, wherein a tilting shaft support section for pivotally supporting one side of the customer display section and inclining a customer display angle in the front-rear direction. A transaction processing apparatus comprising: a positioning mounting hole formed corresponding to the other side of the customer service display section and opened in multiple stages in the angle adjustment direction; and a mounting shaft commonly mounted and allowed on the mounting hole. 4. An apparatus interposed between a customer service display section and an apparatus main body,
Providing a cover that covers the lower surface mounting portion of the customer service display unit,
4. The method according to claim 1, wherein the upper portion of the cover is freely interposed in the recessed space on the lower surface of the customer display unit.
Transaction processing device as described. 5. The customer service display unit is installed on an upper surface of the apparatus main body opposite to the customer service display unit so as to be detachably attachable and detachable, supports a lower surface mounting portion of the customer service display unit, and sets the customer service display unit to a set display angle. 5. The transaction processing apparatus according to claim 1, further comprising a support frame to be attached.