JP3941402B2 - Product sales system and program - Google Patents

Description

[0001]
BACKGROUND OF THE INVENTION
  The present invention relates to a merchandise sales system in which purchase decision and exchange of merchandise are performed or merchandise explanation is automatically performed via a portable terminal held by a customer, and a program thereof.
[0002]
[Prior art]
Conventionally, there are in-store terminal tags attached to products. This in-store terminal tag can only be removed by a store clerk, and if a customer takes a product with the in-store terminal tag attached to it outside the store, an alarm sounds. The monitoring work by the store clerk for the products in the store is reduced. There has also been proposed a vending machine system in which a customer can designate a product displayed in the vending machine with a mobile phone and immediately purchase the designated product. In addition, there are unmanned stores that can be called large vending machines, and products that customers have indicated their intention to purchase are transported from the display case to a take-out port by a robot and delivered to the customers.
[0003]
[Problems to be solved by the invention]
By the way, the above-mentioned conventional in-store placement terminal tag is a product that a customer brings the product with the in-store placement terminal tag attached to the cash register (price payment port) when the product price is settled, and is removed from the product by the store clerk at the same time as the product price settlement. In spite of having only the function of the in-store placement terminal for the product, it takes a lot of work.
[0004]
  Also, in vending machines and unmanned stores, all the products are stored in storage cases that also serve as exhibition shelves, and customers are not satisfied that they cannot check the products in advance before making a purchase. Remained. An object of the present invention is to provide a merchandise sales system that has the advantage that the customer side can confirm the merchandise by hand and the store side can easily prevent theft and can be automatically sold in view of the above-described conventional situation, and a program thereof It is to be.
[0005]
[Means for Solving the Problems]
  The present invention described in claim 1An in-store arrangement terminal device having a wireless communication function and a mounting lock mechanism for a product; and a server device having a wireless communication function, and the in-store arrangement terminal device is attached to each product by the attachment lock mechanism. A product sales system that displays and sells in a store, wherein the server device recognizes a mobile terminal held by a customer in the store via wireless communication, and the purchase intention is displayed by the customer Means for confirming the purchase intention display based on the mobile terminal held by the customer,SaidBased on confirmation of purchase intentionSaidMeans for unlocking the in-store terminal device attached to the product for which the purchase intention display has been confirmed;The state where the in-store arrangement terminal device is attached to the product is monitored, and when the product is removed from the in-store arrangement terminal device, a warning is issued when the lock of the in-store arrangement terminal device is not released Means,It is characterized by having.
  Furthermore, a program for causing a computer to function as the main means shown in the invention described in claim 1 is provided (the invention described in claim 5).
[0006]
  According to a second aspect of the present invention, in the commodity sales system according to the first aspect, the server device stores means for storing commodity information, means for transmitting the commodity information to the mobile terminal of the customer, and the transmission. Means for measuring the number of product information transmitted by the means, or means for measuring the browsing time of the customer's product information, and when the transmitted product information reaches a predetermined number of times, or the browsing time is predetermined. And a means for determining that the customer has a high degree of interest in the product and transmitting privilege information that prompts the purchase of the product to the customer's mobile terminal. .
[0007]
  According to a third aspect of the present invention, in the commodity sales system according to the first aspect, the server device includes first storage means for storing commodity information, a customer's portable terminal identifier, and a customer attribute or customer preference. Second storage means for storing product information; means for acquiring a mobile terminal identifier from the mobile terminal of the customer when the customer enters the store; and customer attributes or customer preferences based on the acquired mobile terminal identifier Search means for searching for product information, and means for determining recommended product information for a customer based on a result of the search means, and transmitting the recommended product information to the mobile terminal of the customer. It is characterized by having.
[0008]
  According to a fourth aspect of the present invention, in the commodity sales system according to the first aspect, the in-store arrangement terminal device has means for transmitting a commodity purchase request to the server apparatus, and the server apparatus has the in-store arrangement. A means for receiving a product purchase request from a terminal device; a means for transmitting a product purchase screen to a customer's mobile terminal; a means for receiving a product payment request from the customer's mobile terminal; and electronic payment based on the product payment request. And means for performing automatically.
[0025]
DETAILED DESCRIPTION OF THE INVENTION
Embodiments of the present invention will be described below with reference to the drawings.
FIG. 1 is a diagram schematically illustrating the overall configuration of a product sales system according to an embodiment. As shown in the figure, this merchandise sales system includes a server device 2 installed in a store 1 and tag devices 3 (3-1, 3-2) as in-store arrangement terminal devices also installed in the store. 3-3, ...).
[0026]
The tag device 3 has a tag (tag) attached to each product 4 as a device and includes a wireless communication function and a mounting lock mechanism for the product, and the product 4 (4-1, 4-) is provided by the mounting lock mechanism. 2, 4-3, ...). In the store 1, a large number of products 4 with such tag devices 3 attached are displayed on predetermined shelves or the like.
[0027]
A customer 5 who purchases these products 4 holds a self-owned mobile phone 6 as a mobile terminal device and enters the store with the mobile phone 6 turned on. A gate 8 for detecting the passage of the tag device 3 is provided at the entrance 7 of the store 1.
FIG. 2 is a block diagram showing a circuit configuration of the server 2. As shown in the figure, the server 2 includes a CPU (central processing unit) 40, an input device 42 connected to the CPU 40 via a bus 41, an alarm device 43, a transmission control unit 44, a display device 45, The storage device 47 includes a printing device 46 and a storage device 47. A recording medium 48 is detachably disposed in the storage device 47.
[0028]
The CPU 40 controls each hardware mechanism unit based on firmware stored in, for example, a built-in flash ROM (a read-only memory that can be electrically rewritten) or the like, and an OS (user's user) installed in the storage device 47. Basic software for setting the operation environment) is sequentially read, and the overall operation is controlled according to the OS.
[0029]
Although not specifically shown, the input device 42 includes a pointing device such as a keyboard, a mouse device, a trackball device, a stick point device, or a flat point device, and notifies the CPU 40 of input information.
Based on the control from the CPU 40, the alarm device 43 operates alarm devices (not shown) throughout the store or at predetermined locations.
[0030]
The transmission control unit 44 includes an I / O (input / output) interface having a connector for connecting a modem, a modem card, a module, or the like for connecting to a public line or an I / O interface for performing Bluetooth communication. It is possible to communicate with a desired wired wireless network system.
[0031]
The display device 45 includes a display device such as a CRT or LCD, or a plasma display. Under the control of the CPU 40, information input from the tag device 3 or the mobile phone 6, information input from the input device 42, or input thereof. Image data including various processing contents corresponding to the information is displayed.
[0032]
The printing device 46 prints (prints) and outputs various records based on an instruction input from the input device 42 or an instruction from the server program.
The storage device 47 includes a built-in type or exterior type, magnetic, optical, or semiconductor type recording medium readable by a CPU. The built-in recording medium is a ROM, RAM, fixed HDD, etc., and the external recording medium is a portable recording medium such as an FDD, MO, CD-ROM, memory card, etc. in addition to an external HDD. is there.
[0033]
Programs, data, and the like are stored in advance in a predetermined recording medium of the storage device 47. The program, data, etc. stored in the recording medium may be received from the transmission control unit via an appropriate network, and the recording medium may be a recording medium of another device built on the network. There may be.
[0034]
Under the control of the CPU 40, the storage device 47 reads a desired file from a predetermined recording medium, and stores a file to be newly stored in the predetermined recording medium. These files store server program files corresponding to various tasks, data files processed by these server programs, databases of various management information files, and the like.
[0035]
FIG. 3 (a) is a diagram schematically showing the appearance of the tag device 3, and FIG. 3 (b) is a diagram showing its control circuit. As shown in FIG. 2A, the tag device 3 includes two gripping portions 12 (12a, 12b) that open and close with a hinge 11 as a fulcrum, and grips and holds the product 4 from both sides. Yes. The grip portion 12 is provided with a lock mechanism (not shown) that maintains the grip state and locks the maintain state so that it cannot be easily released manually.
[0036]
When the customer decides to buy the product and the information button 13 for input operation (touch or push) when the customer wants information about the product on the grip unit 12a on the upper surface of the grip unit 12 A purchase button 14 for performing an input operation is provided.
[0037]
As shown in FIG. 2B, the control circuit inside the tag device 3 includes a CPU 15, a storage device 17 connected to the CPU 15 via a bus 16, a RAM 18, a lock mechanism 19, an input unit 20, and a transmission. It consists of a control unit 21. The storage device 17 is composed of, for example, EPROM, etc., and information is transmitted by wireless communication of the server device 2 and the mobile phone 6 and Bluetooth (development code name of wireless communication specification mainly developed by a company in Japan, the United States and Europe). A control program and tag ID data for sending and receiving are stored.
[0038]
The CPU 15 controls the operation of each unit based on the control program read from the storage device 17 and the tag ID. The RAM 18 temporarily stores intermediate data generated during the control process of the CPU 15. The lock unit 19 includes an alarm device that generates, for example, a loud electronic sound in conjunction with the output of the flag memory and the operation signal from the lock mechanism.
[0039]
The input unit 20 is connected with an information button 13 and a purchase button 14 attached to the grip unit 12a. The input operation signal by the customer from the information button 13 or the purchase button 14 is notified from the input unit 20 to the CPU 15 via the bus 16. The transmission control unit 21 is a communication interface that transmits / receives Bluetooth specification information communication with the server device 2 and the mobile phone 6 by the CPU 15.
[0040]
The server 2 is a computer having a Bluetooth specification communication function, and is composed of, for example, a high-performance personal computer or the like, and has a built-in or external storage having a capacity large enough to construct various databases described later. Equipment.
[0041]
FIGS. 4A to 4E are diagrams showing the data structure of each record of various databases configured in the storage device of the server 2. (A) is a tag ID record 22 in a tag DB (database, the same applies hereinafter), (b) is a product ID record 23 in the product DB, (c) is a recommended information record 24 in the information DB, and FIG. (d) shows a user ID record 25 in the user DB, and FIG. 9 (e) shows a store ID record 26 in the store DB.
[0042]
The tag DB is a database of information relating to the tag device 3, and each tag ID record 22 includes a tag ID area 22-1 and a product ID area 22-2. An ID (specific code) unique to each tag device 3 is stored in the tag ID region 22-1. The tag device 3 is repeatedly used, and the product attached to the tag device 3 is not necessarily the same as the previous product, but rather is often different. Therefore, the tag device 3 is a product in the product ID area 22-2. Each time the item 4 is attached to the item 4, the item ID of the item 4 is input and stored via the server 2 by the operation of the operator.
[0043]
The product DB is a database of information related to each product 4, and each product ID record 23 includes a product ID area 23-1, a product name area 23-2, a price area 23-3, and a plurality of product information areas 23-4. (23-4-1, 23-4-2, 23-4-3,...). The product ID area 23-1 stores an ID unique to each product. The product name is stored in the product name area 23-2. The sale price of the product is stored in the money amount area 23-3. In the plurality of product information areas 23-4, various information to be provided to the user 5 is stored for each page corresponding to the display screen of the mobile phone 6.
[0044]
The information DB is a database of information relating to products particularly recommended for the user 5, and each recommended information record 24 includes an information ID area 24-1, a new product purchase information area 24-2, a user attribute area 24-3, And a product genre area 24-4. An ID unique to this information is stored in the information ID area 24-1. In the new product bargain information area 24-2, new product information or bargain information to be provided to the user 5 is reported. The user attribute area 24-3 stores data indicating user attributes described later. Data indicating the genre of the product 4 is stored in the product genre area 24-4.
[0045]
The user DB is a database of information about customers (hereinafter referred to as users) 5 who have entered the store to purchase the product 4, and each of the user ID records 25 includes a user terminal ID area 25-1 and a user name area 25-. 2, a user password area 25-3, a prepaid balance area 25-4, a user attribute area 25-5, and a favorite product genre area 25-6.
[0046]
In the user terminal ID area 25-1, for each record corresponding to each user 5, a terminal ID unique to that user 5, for example, the phone number of the mobile phone 6 of the user 5 or the model number of the mobile phone 6, etc. Data is stored. The user name is stored in the user name area 25-2. In the user password area 25-3, a password registered in advance for the user 5 is stored. The prepaid balance area 25-4 stores the effective balance after being deducted for each purchase of the prepaid product paid in during prepaid registration.
[0047]
The user attribute area 25-5 stores, for example, data indicating the age, sex, etc. of the user 5. As product information in the information DB to be provided to the user 5 described above, even if a product for young people is recommended to an elderly person, the effect is weak. Infant products are most effective when recommended for young housewives, and even when recommended for elderly people who are strongly shopping-oriented as grandchildren. In addition, it is not so effective to recommend a product for women to the male user 5 except in special cases such as when the season is a gift season or the user 5 has a special hobby.
[0048]
As described above, the information stored in the user attribute area 25-5 is used for providing an effective shopping information providing service to the user 5 using the product information in the information DB. In addition, as said user attribute, you may make it consider occupation, a residence area, etc. not only according to sex and age classification. By doing so, a more detailed information providing service suitable for each user 5 can be provided.
[0049]
Further, in the favorite product genre area 25-6, data indicating the genre of the product that the user 5 particularly likes is stored. In the system of this example, in addition to the above user attributes, the product information of the product 4 selected using this favorite product genre is notified to the user 5 as described in detail later.
[0050]
Finally, the store entry DB shown in FIG. 6D is a record generated for each user who entered the store (in this example, “enter store ID” in response to a store entry notification via Bluetooth communication from the user 5 who entered the store). Each of the store ID records 26 includes a store ID region 26-1, a terminal ID region 26-2, and a plurality of discount product ID regions 26-3 (26-1, 26). -2, ...).
[0051]
The store ID field 26-1 stores an input ID newly generated in response to a store notification by Bluetooth communication from the user 5 who has entered the store. In the terminal ID area 26-2, the same terminal ID as that stored in the user terminal ID area 25-1 of the user ID record 25 described above is stored.
[0052]
A plurality of discount product ID regions 26-3 are regions that are generated each time a discount message to be described later is transmitted to the user 5, and the product ID of the product 4 to be discounted ( b) in the product ID record 23 of the product ID record 23) is sequentially stored (registered) as a discount product ID.
[0053]
FIG. 5 is a flowchart for explaining the processing operation performed by the server 2 in response to the transmission of the Bluetooth communication request from the mobile phone 6 when the user 5 enters the store.
FIG. 6A is a diagram schematically showing the operation state of the mobile phone 6 at the time of the above processing, and FIG. 6B is a schematic view showing the operation states of the server 2 and the tag device 3 with respect to the mobile phone 6. FIG.
[0054]
FIGS. 7A, 7B, and 7C are diagrams showing examples of display screens displayed on the display device of the mobile phone 6 in the above process and subsequent processes.
First, a description will be given based on the flowchart shown in FIG. The server 2 first detects store access from a terminal (mobile phone 6, the same applies hereinafter) (step S1). In this process, first, the user 5 entering the store 1 uses the mobile phone 6 held by the user 5 as shown in FIG. 6 (a), and the “*” button 6-1 or “#” button 6- By pressing a special button such as 2 or another input button combined therewith, a signal 27 notifying that the user 5 has entered the store 1 is transmitted from the mobile phone 6 to the server 2 via Bluetooth. The The server 2 receives the store entry notification signal 27.
[0055]
As shown in FIG. 6 (b), when the server 2 receives this store entry notification signal 27, the server 2 also receives a telephone number or machine number data as its terminal ID from the user terminal (mobile phone 6, the same applies hereinafter). The store ID is acquired and the store entry ID corresponding to the acquired terminal ID is generated (step S2). Then, a store entrance ID record 26 (see FIG. 4 (e)) having the generated store entrance ID and the acquired terminal ID as a header is generated, and this store entrance ID record 26 is registered in the store entrance DB. (Step S3).
[0056]
Subsequently, as shown in FIG. 6B, a signal 28 indicating the store entry ID is transmitted to the mobile phone 6 in which the terminal ID is registered (step S4). As a result, the store ID is given to the mobile phone 6 that has made the store entry notification, and this store ID is stored in the internal storage device of the mobile phone 6. Thereafter, the user 5 leaves the store 1 to the outside. Until the Bluetooth communication is canceled, the signal 28 indicating the above-mentioned store entry ID is continuously transmitted from the mobile phone 6 to the store as location information.
[0057]
Further, based on the acquired terminal ID, the server 2 searches the user DB for a user ID record 25 (see FIG. 4 (d)) having data matching the terminal ID in the user terminal ID area 25-1. The user attribute and the favorite product genre information are acquired from the user attribute region 25-5 and the favorite product genre region 25-6 of the extracted user ID record 25 (step S5).
[0058]
Subsequently, based on the acquired user attribute and favorite product genre, the server 2 sets data that matches or approximates the data of the user attribute and the favorite product genre to the user attribute region 24-3 and the product genre region 24- 4 is extracted by searching the information DB, and new product information or bargain product information is extracted from the new product bargain information area 24-2 of the extracted recommended information record 24 (step S6).
[0059]
Then, the extracted new product information or bargain product information is transmitted to the mobile phone 6 to which the store ID is assigned (the store ID is transmitted as position information) (step S7). Thereby, for example, a product information screen 31 as shown in FIG. 7A is displayed on the display device of the mobile phone 6. In the example shown in the product information screen 31 in FIG. 5A, the description of the product A as a new product or “product A” is displayed below the “product information” title on the screen. An explanation as a bargain product is displayed.
[0060]
In this way, when the user enters the store, recommended product information (new product information or bargain product information) in the store is transmitted to the mobile terminal device (such as a mobile phone) possessed by the user. This can help to consider the purchase of goods for the user, thereby improving the service to the user.
[0061]
Moreover, since the recommended product information extracted based on the information (user attribute, favorite product genre) suitable for each user is transmitted to the user's mobile terminal device, the user can know the desired information preferentially. Thus, the user can perform a satisfactory shopping without wasting time, which is convenient.
[0062]
FIG. 8 is a flowchart for explaining a processing operation for providing information designated by the user performed by the server 2 following the above. In this process, when the user 5 looks at the product 4 in the store and walks and wants to know something about the product 4 that he / she likes or has noticed, the tag device 3 attached to the product 4 The operation is started by performing an input operation on the information button 13 provided on the grip portion 12a on the upper surface.
[0063]
First, the input operation to the information button 13 by the user 5 is notified from the input unit 20 of the tag device 3 to the CPU 15 via the bus 16. Based on the notification of the input operation, as shown in FIG. 6 (b), the CPU 15 receives the store ID transmitted from the nearest mobile phone 6 and receives the store ID and the tag ID of its own device. Is transmitted from the transmission control unit 21 of the tag device 3 to the server 2 as the information request signal 29 from the tag device 3 (step S101).
[0064]
When the server 2 receives the information request signal 29 including the tag ID and the store entrance ID (step S102), the tag having the same tag ID data as the received tag ID in the tag ID area 22-1. The ID record 22 is extracted by searching the tag DB (see FIG. 4 (a)), the product ID is read from the product ID area 22-2, and the product ID data matching the read product ID is stored in the product. The product ID record 23 (see FIG. 4B) in the ID region 23-1 is extracted by searching the product DB, and the product information in the product information region 23-4 is read (step S103).
[0065]
And the merchandise information of the read merchandise information area 23-4-i (i = 1, 2,...) Is transmitted to the terminal to which the store entry ID is given (step S104). In this process, the terminal to which the store ID is assigned is specified from the corresponding store ID record 26 in the store DB (see FIG. 4E). First, the product information of the first page (i = 1) in the product information is transmitted.
[0066]
Next, it waits for a predetermined time whether or not there is a request for the next page data from the terminal (step S105). If there is a request for the next page data (S105 is Y), in that case The page data (i = i + 1) is transmitted (step S106). Subsequently, the number of explanation pages of the product information transmitted based on the request from the user has reached a predetermined number of pages, or the user 5 stores the product information. It is determined whether or not a predetermined time has elapsed since the start of browsing (step S107).
[0067]
When the number of explanation page transmissions reaches a predetermined number (when the number of times of requesting the next page of explanation is large) or when a predetermined time for browsing has passed (when the time for browsing product information is long) (S107) Y) It is determined that the degree of interest of the user 5 with respect to the product is high, and in this case, in order to make the product a discount target product recommended as a user-preferred product, the product ID is used as the user in the store entry DB. Stored as a discount product ID in the free discount product ID area 26-3 of the store ID record 26 corresponding to the store ID 5 (see FIG. 4E) (step S108).
[0068]
And the discount message about the goods 4 which are browsing the explanation page now is transmitted with respect to the mobile phone 6 of the terminal ID stored in the terminal ID area | region 26-2 of the record 26 (step S109).
Note that this discount message is not limited to the notification of discount sales, but may be a message for notifying that there is a bonus, or other privilege information such as point increase may be notified. Moreover, you may make it change the content of privilege information according to the height of the user's interest degree with respect to goods.
[0069]
On the other hand, in the determination of the number of times or the time in step S107, when the predetermined number of times has not been reached or the predetermined time has not passed (S107 is N), it is determined that the degree of interest of the user 5 for the product is low, In this case, the process returns to step S105 without performing discount. If there is no request for next page data (N in S105), the information transmission process is terminated.
[0070]
In this way, since the user automatically determines the degree of interest of the product for which the user has instructed the product description, and transmits privilege information that prompts the user to purchase the product according to the level of interest, When the user is interested in the product, but is not sure about purchasing the actual product, the sale of the product to the user can be promoted.
[0071]
FIG. 9 is a flowchart for explaining purchase confirmation and lock release processing operations performed by the server following the above-described specification information providing processing. In this process, the user 5 looks at the product he / she likes or listens to the above-mentioned product description, decides to purchase the product, and determines the purchase on the upper surface of the tag device 3 attached to the product 4. This is started by performing an input operation on a purchase button 14 provided on the grip portion 12a.
[0072]
In the figure, first, an input operation to the purchase button 14 by the user 5 is notified from the input unit 20 of the tag device 3 to the CPU 15 via the bus 16. Based on the notification of the input operation, as shown in FIG. 6 (b), the CPU 15 receives the store ID transmitted from the nearest mobile phone 6 and receives the store ID and the tag ID of its own device. Is transmitted from the transmission control unit 21 of the tag device 3 to the server 2 as a purchase decision signal 32 from the tag device 3 (step S201).
[0073]
When the server 2 receives the purchase decision signal 32 including the tag ID and the store entry ID (step S202), the tag having the same tag ID data as the received tag ID in the tag ID area 22-1. The ID record 22 is extracted by searching the tag DB (see FIG. 4 (a)), the product ID is read from the product ID region 22-2, and the product ID data matching the read product ID is stored in the product ID region. The product DB record 23-1 (see FIG. 4B) in 23-1 is extracted by searching the product DB. Then, the product name is read from the product name area 23-2 of the extracted product ID record 23, and the price (sales price) is read from the price area 23-3 (step S203).
[0074]
Subsequently, the store ID record 26 corresponding to the store ID is read from the store DB, and the product ID is discounted in one of the discount product ID areas 26-3 of the read store ID record 26. It is checked whether it is registered as a product ID (step S204).
[0075]
Then, if it is determined whether or not it is registered as a discount product ID (step S205), if it is registered (S205 is Y), a discount amount is set (step S206). In this process, it is set what percentage of discounting is performed from the read sales price.
[0076]
Following the above, for the terminal to which the store ID is assigned (the terminal specified by the terminal ID data in the terminal ID area 26-2 of the store ID record 26 that matches the store ID), A message is sent informing that the purchase based on the recorded product name and price (selling price) has been determined (step S207). If it is determined in step S205 that the product ID is not registered as a discount product ID (N in S205), the process immediately proceeds to step S207.
[0077]
In the process of step S207, the purchase confirmation screen 33 shown in FIG. 7B is displayed on the display device of the mobile phone 6 of the user 5. In the example shown in the purchase confirmation screen 33 in FIG. 5B, “Purchase confirmation” and the title of this display screen are first displayed on the screen, and the product name of the product 4 is “(Product name A ) ”And a sales price“ 500 yen ”is displayed below it. For this sale price, the discounted product ID is registered, and an amount discounted at a predetermined discount rate is displayed.
[0078]
Then, a purchase confirmation inquiry message is displayed below the amount display, and an “OK” button 34 is displayed below the inquiry message. When the user 5 confirms the purchase of the product 4, the cursor key of the mobile phone 6 is operated to indicate the “OK” button 34 on the screen with the cursor, and the input confirmation button of the mobile phone 6 is pressed. An OK signal (purchase confirmation signal) is transmitted from the mobile phone 6 to the server 2.
[0079]
As described above, when the user 5 designates the purchase of the product 4 in the store, the purchase confirmation of the designated product is automatically transmitted to the mobile terminal device possessed by the user 5 near the designated product. The user 5 can be easily and accurately identified without causing any other operation simply by specifying the purchase button 14 of the tag device 3 attached to the desired product 4. It is possible to save a complicated trouble at the time of purchase of the user 5 expected in an unmanned store.
[0080]
In addition, in order to identify the mobile phone 6 possessed by the user 5 in that case, the position information of the mobile phone 6 possessed by the user 5 in the vicinity of the tag device 3 is detected by the tag device 3 attached to each product 4. Therefore, it is not necessary for the user 5 to separately input display location information of the product 4 for which information is desired and to notify the server 2, and the user 5 is aware of where the user is. It is convenient that you can move around the store and see the product 4 and walk around.
[0081]
Following the above, the server 2 determines whether or not the OK signal has been input by the input and transmission from the terminal by the user 5 described above (step S208), and confirms the input of the OK signal (S208 indicates Y) A password request message for requesting input of a password registered in advance as a member is transmitted to the terminal to which the store ID is assigned (step S209).
[0082]
As a result, the password input screen 35 shown in FIG. 7C is displayed on the display device of the mobile phone 6 of the user 5. In the example shown in the password input screen 35 in FIG. 6 (c), “XXX” and the name of the user 5 are displayed on the screen, and “Please enter your password” is entered below it. A prompting word is displayed, a password input window 36 is displayed below it, and an “OK” button 37 is displayed below it.
[0083]
The user 5 inputs a predetermined password in the password input window 36, designates the “OK” button 37 with the cursor, presses the input confirmation button, and transmits the password signal to the server 2.
When the server 2 receives this password signal (step S210), the store ID area 26-1, the terminal ID area 26-2 of the store ID record 26 of the store DB, and the user terminal of the user ID record 25 of the user DB The search and extraction are repeated in the order of the ID area 25-1 and the user password area 25-3 to acquire a user password registered in advance, and the password acquired from this database and the password transmitted from the terminal are obtained. In comparison (step S211), it is determined whether or not both passwords match (step S212).
[0084]
If they match (S212 is Y), a merchandise purchase settlement process is performed (step S213). This process is a process of subtracting the amount displayed on the purchase confirmation screen 33 from the prepaid valid balance stored in the prepaid balance area 25-4 of the user ID record 25 having the same password.
[0085]
Subsequent to the above, the server 2 transmits a purchase processing completion message to the terminal to which the store ID is assigned, and displays the message (not shown) on the display device of the terminal (step). S214) A lock release command signal is transmitted to the tag device 3 attached to the product 4, and the lock of the tag device 3 is released (step S215).
[0086]
As a result, the user 5 can easily remove the tag device 3 of the product 4 in front of which the purchase has just been decided by hand, and can bring back the product 4 from which the tag device 3 has been removed.
In the above description, the control from the server 2 side has been described, but the processing on the tag device 3 side related to the processing in steps S101 and S102 in the flowchart of FIG. 8 and the steps S201, S202, and S215 in the flowchart in FIG. The processing on the tag device 3 side related to this processing will be described below.
[0087]
FIG. 10 is a flowchart of the overall processing performed by the CPU 15 of the tag device 3. The CPU 15 of the tag device 3 sets a lock setting flag in the flag memory of the lock unit 19 when the own device is attached to the product 4 and the lock mechanism of the lock unit 19 is locked.
[0088]
As shown in the figure, when the CPU 15 detects an input operation signal (event) of the information button 13 or the purchase button 14 in the standby state of steps S301, S306, S309, and S311 (S301 is Y), the CPU 15 The terminal (mobile phone 6) located in the vicinity is accessed by Bluetooth communication to check the store entrance ID (step S302), and the store entrance ID of the terminal is acquired (step S3030).
[0089]
First, the event signal is transmitted to the server 2 (step S304), and then the acquired store entry ID of the terminal and the tag ID of the own device are transmitted to the server 2 (step S305). Thereby, the process of step S101 of FIG. 8 in the server 2 is executed, and further, the process of step SS102 and subsequent steps is executed.
[0090]
In the standby state of FIG. 10, upon receiving an unlock signal from the server 2 (N in S301, Y in S306), the CPU 15 releases the lock state of the lock mechanism of the own device (step S307). The release flag is set (the lock setting flag is deleted) (step S308). As described above, in the unlocking, not only the unlocking is mechanically performed, but also the unlocking flag is set in the flag memory of the locking unit 19 (or the lock setting flag is deleted). Accordingly, processing corresponding to the processing of steps S201, S202, and S215 of FIG. 9 by the server 2 is executed.
[0091]
Further, in the standby state of FIG. 10, when the lock mechanism of the lock unit 19 of the own device detects that a release operation for removing from the product 4 is performed (N in S301, N in S306, and Y in S309). The CPU 15 refers to the flag memory of the lock unit 19 and determines whether or not the lock release flag is set (step S310).
[0092]
If the unlock flag is set (S310 is Y), the process returns to the standby state after step S301. Thus, even if the user 5 removes the tag device 3 of the product 4 by hand, the CPU 15 of the tag device 3 detects that the flag in the flag memory indicates unlocking, and does nothing. That is, the alarm device is not driven. That is, as described above, the user 5 can remove the tag device 3 of the product 4 for which purchase has been decided and take the product 4 home.
[0093]
On the other hand, when the user 5 forcibly or intentionally removes the tag device 3 attached to the product 4 for which purchase confirmation has not been confirmed, the CPU 15 of the tag device 3 sets a lock flag in the flag memory. Is not erased (S310 is N). In that case, the alarm device of the lock unit 19 is driven (step S312), and an alarm signal is transmitted to the server 2 (step S313). Thereby, for example, a large warning electronic buzzer sound is emitted from the tag device 3 to the surroundings, and an alarm is notified from the server 2 to all stores.
[0094]
In this way, when the tag device 3 is removed from the product 4, an alarm is issued if the tag device 3 is not unlocked, so that the product 4 that has not been purchased by the user 5 is removed from the tag device 3. It cannot be removed and taken out of the store, which can reliably prevent theft.
[0095]
In addition, when the user 5 tries to take the product 4 with the tag device 3 attached to the store, or the tag device 3 that has been unlocked as described above and has already been removed from the product 4 is mischievous or When intentionally taking it out of the store, a gate signal is detected at the gate 8 of the entrance 7 (N in S301, N in S306, N in S309, and Y in S311). In this case as well, the CPU 15 performs the processes of step S312 and step S313.
[0096]
Thus, not only the product 4 with the tag device 3 attached, but also the tag device 3 sends the gate signal of the gate 8 even when only the tag device 3 removed from the product 4 is taken out of the store. Since it detects and issues an alarm, it is possible to reliably prevent not only the product 4 but also the tag device 3 from being stolen.
[0097]
The tag device 3 prevents theft by setting and releasing the lock flag in the flag memory. However, the present invention is not limited to this. For example, a mechanical lock device such as an electronic lock can be used to It is good also as a method to cancel.
In the above-described embodiment, the sales form of the unmanned store has been described as an example. However, the above-described automatic description method of the product information takes the product with the anti-theft tag (tag device 3) to the checkout register. The present invention can also be applied to a manned store in which a store clerk removes the anti-theft tag and purchases the product.
[0098]
Further, the present invention is not limited to an anti-theft tag, and is attached to a main product as a simple tag device without an anti-theft device in which the lock unit 19 and the purchase button 14 are removed from the configuration of FIG. You may make it carry out description of goods automatically. Even if only that is done, it is not only unnecessary to display an explanation panel for each product, so that the display space for the product can be used effectively, and the number of shop staff for explaining the product can be reduced, which is economical.
[0099]
【The invention's effect】
  The in-store arrangement attached to the product based on the confirmation of the purchase intention display that the customer confirms the purchase intention display based on the fact that the customer has made the purchase intention display based on the confirmation of the purchase intention display. Since the terminal device is unlocked, the customer can take out the product from the in-store terminal device on the spot and take the product out of the store as it is. Thus, unattended sales at unmanned stores are possible on the store side.
  In addition, the state where the in-store arrangement terminal device is attached to the product is monitored, and when the product is removed from the in-store arrangement terminal device, a warning notification is given when the in-store arrangement terminal device is not unlocked. Therefore, shoplifting of products by customers can be prevented.
[Brief description of the drawings]
FIG. 1 is a diagram schematically showing an overall configuration of a product sales system in an embodiment.
FIG. 2 is a block diagram illustrating a circuit configuration of a server.
3A is a diagram schematically showing the appearance of a tag device, and FIG. 3B is a diagram showing its control circuit.
FIGS. 4A to 4E are diagrams showing a data configuration for each record of various databases configured in a storage device of a server.
FIG. 5 is a flowchart for explaining a processing operation performed by the server in response to transmission of a Bluetooth communication request from a mobile phone when a user enters the store.
6A is a diagram schematically illustrating an operation state of a mobile phone in a user entry process, and FIG. 6B is a diagram schematically illustrating an operation state of a server and a tag device with respect to the mobile phone.
FIGS. 7A, 7B, and 7C are diagrams illustrating examples of display screens displayed on a display device of a mobile phone in a process when a user enters a store and subsequent processes.
FIG. 8 is a flowchart illustrating a processing operation for providing specified information performed by a server following a user entry process.
FIG. 9 is a flowchart illustrating purchase confirmation and lock release processing operations performed by the server following the specification information provision processing;
FIG. 10 is a flowchart of overall processing by the CPU of the tag device.
[Explanation of symbols]
1 store
2 Server device
3 (3-1, 3-2, 3-3, ...) Tag device
4 (4-1, 4-2, 4-3, ...)
5 customers (users)
6 Mobile phones
7 doorway
8 Gate
11 Hinge
12 (12a, 12b) gripping part
13 Information button
14 Purchase button
15 CPU
16 bus
17 Storage device
18 RAM
19 Locking part
20 Input section
21 Transmission control unit
22 Tag ID record
22-1 Tag ID area
22-2 Product ID area
23 Product ID record
23-1 Product ID area
23-2 Product Name Area
23-3 Amount Area
23-4 (23-4-1, 23-4-2, 23-4-3, ...)
Product information area
24 Recommended information records
24-1 Information ID area
24-2 New Product Deals Information Area
24-3 User attribute area
24-4 Product Genre Area
25 User ID record
25-1 User terminal ID area
25-2 User name area
25-3 User password area
25-4 Prepaid balance area
25-5 User attribute area
25-6 Favorite Product Genre Area
26 store ID record
26-1 Entrance ID area
26-2 Terminal ID area
26-3 (26-1, 26-2, ...) Discount product ID area
27 Store entry notification signal
28 Entrance ID signal
29 Information request signal
31 Product information screen
32 Purchase decision signal
33 Purchase confirmation screen
34 OK button
35 Password input screen
36 Password input window
37 OK button
40 CPU (Central Processing Unit)
41 bus
42 Input devices
43 Alarm device
44 Transmission control unit
45 Display device
46 Printer
47 Storage device
48 Recording media

Claims (5)

An in-store arrangement terminal device having a wireless communication function and a mounting lock mechanism for a product; and a server device having a wireless communication function, and the in-store arrangement terminal device is attached to each product by the attachment lock mechanism. A product sales system that displays and sells in stores,
The server device via wireless communication,
Means for recognizing the portable terminal held by the customer in the store;
Means for confirming the purchase intention display through the portable terminal held by the customer based on the purchase intention display of the product made by the customer;
And means for releasing the locking of the purchase intention the store arrangement terminal device attached to the commodity is confirmed based on the check of the purchase intention,
The state where the in-store arrangement terminal device is attached to the product is monitored, and when the product is removed from the in-store arrangement terminal device, a warning is issued when the lock of the in-store arrangement terminal device is not released Means,
A product sales system characterized by comprising: The server device
Means for storing product information;
Means for transmitting the product information to the mobile terminal of the customer;
Means for measuring the number of times the product information is transmitted by the means for transmitting, or means for measuring the browsing time of the customer's product information;
When the transmitted product information reaches a predetermined number of times, or when the browsing time reaches a predetermined time, it is determined that the degree of interest of the customer by the customer is high, and the purchase of the product is performed. Means for transmitting urging privilege information to the mobile terminal of the customer;
The product sales system according to claim 1, further comprising: The server device
First storage means for storing product information;
Second storage means for storing the customer's mobile terminal identifier and customer attributes or customer preference product information;
Means for obtaining a mobile device identifier from the customer ’s mobile device when the customer enters the store;
Based on the acquired mobile terminal identifier, search means for searching for customer attributes or customer preference product information,
Means for determining product information recommended for a customer based on the result of the search means, and transmitting the recommended product information to the mobile terminal of the customer;
The product sales system according to claim 1, further comprising: The in-store arrangement terminal device
Means for transmitting a product purchase request to the server device;
The server device
Means for receiving a product purchase request from the in-store arrangement terminal device;
Means for sending the product purchase screen to the customer ’s mobile device,
Means for receiving a product settlement request from the mobile terminal of the customer;
Means for electronically paying based on the merchandise payment request;
The product sales system according to claim 1, further comprising: An in-store arrangement terminal device having a wireless communication function and a mounting lock mechanism for a product; and a server device having a wireless communication function, and the in-store arrangement terminal device is attached to each product by the attachment lock mechanism. In the product sales system that displays and sells in the store,
A computer of the server device;
Means for recognizing the portable terminal held by the customer in the store;
Means for confirming the purchase intention display through the portable terminal held by the customer based on the purchase intention display of the product made by the customer;
Means for unlocking the in-store arrangement terminal device attached to the product for which the purchase intention display has been confirmed based on the confirmation of the purchase intention display;
The state where the in-store arrangement terminal device is attached to the product is monitored, and when the product is removed from the in-store arrangement terminal device, a warning is issued when the lock of the in-store arrangement terminal device is not released means,
Program to function as.

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