JP3919504B2 - Commodity transaction management system, commodity transaction management method and program - Google Patents

Description

[0001]
BACKGROUND OF THE INVENTION
The present invention relates to a commodity transaction management system for managing commodity transactions.
[0002]
[Prior art]
Traditionally, products are often sold or rented as used goods (including new and used goods, that is, used goods that are similar to new ones), except for items that are consumed once. It is distributed in the form.
[0003]
[Problems to be solved by the invention]
However, merchandise is sold in new markets, used goods, and rentals in separate markets, and consumers choose which distribution style to choose (buy products as new or used goods) It was necessary to decide at the time of the transaction.
[0004]
For this reason, consumers must abandon the possibility of using other styles, regardless of the distribution style, which is an obstacle to the decision to start using the product. It was.
Further, the merchandise distribution side cannot smoothly distribute the merchandise, and the merchandise management is complicated.
[0005]
[Problems to be solved by the invention]
This invention is made | formed in view of the said actual condition, and it aims at providing the merchandise transaction management system and merchandise transaction management method which can manage merchandise transactions, considering various distribution forms uniformly.
[0006]
[Means for Solving the Problems]
In order to achieve the above object, a commodity transaction management system according to the first aspect of the present invention provides:
When sales data indicating that there is a transaction in which a product is sold from the seller to the buyer is supplied, data representing the sales price of the product is stored and output in response to the sales data, and the inventory of the product Sales management means for storing data indicating that the
The merchandise is returned from the buyer to the seller, and return data indicating that the transaction is rented from the time of the transaction is obtained, and in response to the return data, from the sales price A return management means for determining a refund amount corresponding to a portion excluding the rental charge equivalent, outputting data representing the refund amount, and storing data representing that the inventory of the product has increased, and
It is characterized by that.
[0007]
The sales management means includes means for acquiring and storing sales timing data indicating the time when the sales were performed in response to the sales data,
In response to the return data, the return management means obtains return timing data indicating the time when the return was made, and a rental fee based on the sales timing data and a rental period specified from the return timing data The equivalent may be determined.
[0008]
The commodity transaction management system includes means for generating and storing rental period cumulative data representing the cumulative rental period,
The sales management means may determine a rating of the product based on the rental period cumulative data and determine a sales price based on the determined rating.
[0009]
The return management means may determine a rental charge equivalent based on the rating.
[0010]
When the return data is attached with defect report data indicating that the product has a defect in the return data, the used purchase price equivalent is replaced with the rental charge equivalent to the rental charge equivalent instead of the rental charge equivalent. Instead of the amount excluding the minutes, the amount corresponding to the used purchase price may be determined as the refund amount.
[0011]
The sales management unit may include a receipt issuing unit that prints a receipt in which the sales price of the product, the calculation standard of the rental fee, and the used purchase price are printed in response to the sales data.
[0012]
The receipt issuing means comprises means for printing a pattern for identifying the product on the receipt,
The return management means may acquire the return data indicating that the product identified by the pattern has been returned from the buyer to the seller by reading the pattern.
[0013]
When the credit data for identifying the buyer for the credit transaction is supplied, the sales management means inquires whether the buyer can be credited by supplying the credit data to the outside, and enables the credit. When an instruction indicating that the product is returned from the credit data supply destination, data representing the sales price of the product is stored and output, and data representing that the stock of the product has decreased is stored. Also good.
[0014]
When the return management means acquires the return data indicating that the product has been returned from the buyer indicated by the credit data supplied to the sales management means to the seller, the credit is returned in response to the return data. Cancellation data for canceling receipt may be supplied to the credit data supply destination.
[0015]
When the return management means obtains the return data indicating that the product has been returned from the buyer indicated by the credit data supplied to the sales management means to the seller, the credit data supply destination is a credit cancellation When it is determined that it has been received, the cancellation data is supplied to the credit data supply destination, and when it is determined that it has not been received, settlement of the credit transaction by the buyer is determined. The seller may decide to secure.
[0016]
Price sheet issuing means for printing a price sheet on which the selling price of the product, the calculation standard of the rental fee, and the used purchase price are printed may be provided.
[0017]
Moreover, the merchandise transaction management method according to the second aspect of the present invention includes:
When sales data indicating that there is a transaction in which a product is sold from the seller to the buyer is supplied, data representing the sales price of the product is stored and output in response to the sales data, and the inventory of the product Memorize the data indicating that
The merchandise is returned from the buyer to the seller, and return data indicating that the transaction is rented from the time of the transaction is obtained, and in response to the return data, from the sales price Determine the refund amount corresponding to the amount excluding the rental charge equivalent, output the data representing the refund amount, and store the data indicating that the inventory of the product has increased,
It is characterized by that.
[0018]
A program according to the third aspect of the present invention is:
Computer
When sales data indicating that there is a transaction in which a product is sold from the seller to the buyer is supplied, data representing the sales price of the product is stored and output in response to the sales data, and the inventory of the product Sales management means for storing data indicating that the transaction has decreased, and return data indicating that the product is returned from the buyer to the seller and the transaction was rented back to the time of the transaction. In response to the return data, the refund amount corresponding to the sales price minus the rental fee equivalent is determined, and data representing the refund amount is output to confirm that the inventory of the product has increased. Return management means for storing data representing,
It is for making it function.
[0019]
DETAILED DESCRIPTION OF THE INVENTION
Embodiments of the present invention will be described below with reference to the drawings.
FIG. 1 is a diagram showing a configuration of a system according to an embodiment of the present invention. As shown in the figure, this system includes a head office server 1, a store controller 2, and a POS terminal 3.
[0020]
The headquarter server 1 includes a control storage unit including a server computer, an input unit including a keyboard, and a display unit including a CRT. The headquarter server 1 is installed at the head office of a company that sells products. . The headquarter server 1 is connected to the store controller 2 via a dedicated communication line, telephone line, or network such as the Internet.
The headquarter server 1 generates a later-described product master 21 according to the operation of the operator, and transfers it to the store controller 2 at a later-described timing.
[0021]
The store controller 2 includes a control storage unit including a server computer, an input unit including a keyboard, a display unit including a CRT (Cathode Ray Tube), a printing unit including a printer, and a crystal oscillator. And a calendar that outputs the date of the date, and is installed in a store of a company having the headquarters server 1.
[0022]
The control storage unit of the store controller 2 is connected to the headquarter server 1 and the POS terminal 3 via a dedicated communication line, a telephone line, or a network such as the Internet, and performs an operation described later according to a program stored by itself. The control storage unit of the store controller 2 is also connected to an external credit server 4 that performs an operation described later.
The input unit, display unit, printing unit, and calendar of the store controller 2 are connected to the control storage unit of the store controller 2.
[0023]
The control storage unit of the store controller 2 stores a product master 21, a price master 22, a member master 23, an assessment table 24, an employee master 25, an operator table 26, and a transaction history table 27. Of these, the product master 21 is transferred from the headquarters server 1 as described above, and the store controller 2 stores the transferred product master 21.
[0024]
Further, the control storage unit of the store controller 2 stores the product master 21, the price master 22, the member master 23, the assessment table 24, the employee master 25, the worker table 26, and the transaction history table 27 that are stored for backup, etc. The data is transferred to the POS terminal 3 at an arbitrary timing.
[0025]
The product master 21 identifies an individual product, the name of this product, the price for each rating indicating the status of this product, the number of stocks (stock quantity) of this product for each rating, Stores rental fees.
[0026]
In addition, the rating of goods shall be classified into four types of "new article", "exhibit", "new old article", and "used article" in the order in which the condition of the article is good.
Specifically, for example, “new” is an unused product that has not been used for display or demonstration, “exhibit” is an unused product that has been used for display or demonstration, and “new old product” A used product that meets the conditions described in the price master 22, which will be described later, a “used product” refers to a used product that is not a new old product.
[0027]
The price for each rating is the new price (i.e., the price of a product with a rating of "new"), the display price (i.e., the price of a product with a rating of "exhibit"), the new old product price (i.e., It is assumed that there are four types, that is, the price of a product with a rating of “new used goods” and a used product price (ie, the price of a product with a rating of “used goods”).
[0028]
The price master 22 stores data representing the types of products and the calculation criteria for new prices, exhibition prices, new old product prices, used product prices, and rental fees for products of this type.
[0029]
The member master 23 includes the name, age, member number, member type, balance of points that the member can use in place of cash, and the member using this system. Stores the history of transactions made.
The seller gives membership rights to any person, and gives the right to use the above points to this person (member). Then, a member's card on which a barcode representing a member number for identifying the member is printed is issued to the member.
[0030]
The assessment table 24 stores a product type, an assessment item for the product of this type, and a reduction amount when a defect is found in the assessment item, in association with each other.
[0031]
The employee master 25 stores the employee identification code for identifying the employee of the seller and the employee's name in association with each other.
The worker table 26 stores employee identification codes of employees who are operators of the POS terminal 3.
[0032]
The transaction history table 27 includes, for each transaction, a transaction code that identifies this transaction, an identification code of the product that is the object of this transaction, the total number of rental days of this product, the rating of this product, and the rating of this product. Stores data indicating details of defects (such as the status of missing accessories).
[0033]
The POS terminal 3 includes a control storage unit including a computer, an input unit including a barcode reader, a magnetic card reader, and a keyboard, a display unit including a CRT, and a printing unit including a printer.
[0034]
The control storage unit of the POS terminal 3 is connected to the store controller 2 via a dedicated communication line, a telephone line, or a network such as the Internet, and performs an operation described later according to a program stored by itself. In addition, as described above, the data transferred from the store controller 2 is stored for backup or the like.
The input unit, the display unit, and the printing unit of the POS terminal 3 are connected to the control storage unit of the POS terminal 3.
[0035]
Next, the flow of transactions using this system will be described. In the following, as shown in FIG.
(Step S1) Purchase a new one,
(Step S2) Sold as a new product in cash,
(Step S3) Three days later, the customer purchases a rental change request for rental,
(Step S4) Sold as a new old item by credit card payment,
(Step S5) Seven days later, the customer purchases a rental change request for rental,
(Step S6) Sell again as a new old item by credit card payment,
(Step S7) One day later, in response to a request from the customer to change the rental service,
(Step S8) Sell again as a new old item,
(Step S9) Purchased as a used item from the customer in a state where there is a shortage of accessories,
(Step S10) Sold as second-hand goods,
(Step S11) Seven days later, the customer purchases a request for changing the rental service,
A case where the above procedure is performed will be described as an example.
[0036]
In addition, it is assumed that the transaction conditions for this product are as shown in (a) to (j) below, for example. These transaction conditions are described by data stored in the price master 22.
(A) Unused products are treated as new, products with a cumulative usage period of 30 days or less are treated as new and used products, and products with a cumulative total of 30 days or more are treated as used products. However, all items with missing accessories are treated as used items.
(B) The selling price of the exhibits is 96% of the new selling price.
(C) The sales price of new and old products is 92% of the sales price of new products.
(D) The sales price of second-hand goods is 78% of the new price.
(E) The rental price per day within 7 days for a product that was new or old at the time of sale is 0.5% of the sales price of the new product.
(F) The rental price per day for products that were new or new products at the time of sale within 8 to 30 days is 1% of the sales price of new products.
(G) The rental price per day within 7 days for products that were used at the time of sale is 0.5% of the sales price of used products.
(H) The rental price per day for products that were used at the time of sale is between 8 and 30 days is 1% of the sales price of used
(I) The purchase price as second-hand goods is 50% of the sales price of new products. Products that have been used for 30 days or more will not be accepted for rental change, and all purchases will be purchased.
(J) If there is a request for rental change (rental back), inspection will be performed, and if the accessory is missing, the change to rental will not be accepted and all handling will be purchased. However, if there is a shortage, the purchase price will be assessed individually within a range of less than 50% of the new sales price.
[0037]
Next, the transaction flow of steps S1 to S11 described above and the operation of this system during that time will be described in detail with reference to the drawings.
First, a seller who purchases one new product (step S1) determines a new price of this product. Hereinafter, assuming that the purchase price of this product is 85,000 yen and the new product price is 100,000 yen, the seller operates the headquarters server 1, and the product name, identification code, new product price "100,000 yen" The stock quantity “1” and the rating (specifically, data indicating that this product is new) are input (FIG. 3, step S101).
The headquarter server 1 newly creates a merchandise master 21 for this merchandise, and stores the inputted name, identification code, new price, rating, and inventory quantity. Further, the headquarter server 1 calculates an exhibition price, a new old article price, a used article price, a used purchase price, and a rental fee based on the input new article price and the contents of the price master 22, and stores them in the article master 21. . Then, the headquarter server 1 sends the product master 21 to the store controller 2 (step S102).
[0038]
The store controller 2 stores the product master 21. When a price card printing instruction is supplied from the outside, the merchandise master 21 is read in response to this instruction, and the current date is acquired. Then, based on the read product master 21, the product is identified as a new product with a new price of 100,000 yen, and a price card is printed (step S103). On the price card, for example, a product name, a new price, a new (or new old) rental fee calculation standard (for example, rental fee per day), a used purchase price, and an acquisition date are printed. A barcode indicating the product identification code may be printed.
[0039]
The seller attaches this price card to the product and releases the product. When a buyer (customer) appears, a new price is received from this customer (or a credit card is presented), and this product is delivered to the customer (step S2). In order to facilitate understanding, as described above, it is assumed that the customer paid the new price in cash in step S2.
[0040]
The operator of the POS terminal 3 receives cash, and inputs a keyword (for example, a product name printed on a price card) for searching for a product name to the POS terminal 3, and the POS terminal 3 stores the keyword in the store controller. 2 to request a search. The store controller 2 searches the merchandise master 21, reads the merchandise name matching this keyword and the identification code associated therewith and sends it to the POS terminal 3 (FIG. 4, step S201).
[0041]
The POS terminal 3 displays a list of product names and identification codes sent by the store controller 2, and when the operator operates the POS terminal 3 to select one of these product names, the POS terminal 3 is selected. The identification code associated with the product name is identified, and the identified identification code is sent to the store controller 2 (step S202).
[0042]
The store controller 2 searches the product master 21 using the identification code specified by the POS terminal 3 as a key, and reads data representing the rating of the product indicated by the identification code. Then, based on the rating represented by the read data, the product is identified as new, and based on the content of the product master 21, the sales price of the product (that is, the new price of the product that is new), 1 Identify daily rental fees and second-hand purchase prices. In addition, a transaction code specifying a newly performed transaction is generated in step S2, and the current date is acquired in order to specify the date on which this product was sold as a new product.
[0043]
Next, the store controller 2 generates the generated transaction code, the acquired date, the identification code of this product, the accumulated rental days (in this case, “0 days” because it is new), the selling price, the rental fee per day, the used purchase price. The data indicating that the sale has been settled in cash is stored in the transaction history table 27 in association with each other (step S203).
Further, the store controller 2 updates the product master 21 so that the stock amount of the product becomes “0” (step S204).
[0044]
Then, the store controller 2 generates the transaction code and the data associated with the generated code, the sales price, the identification code included in the read data, the product name, the rental fee, the used purchase price, and the current The date is sent to the POS terminal 3 (step S205).
[0045]
The POS terminal 3 receives the transaction code, identification code, product name, rental fee, used purchase price, new price, and current date from the store controller 2, and prints the receipt on the POS terminal (step S206).
As shown in FIG.
(A1) Product name and identification code;
(A2) New price and consumption tax charged on this,
(A3) A sentence explaining the transaction conditions of (e) to (i) above using specific rental fees and used purchase prices for the product;
(A4) The current date (that is, the date of the transaction),
(A5) a product barcode representing an identification code;
(A6) a transaction barcode representing a transaction code;
Is included. The receipt may further include an entry field for use as a receipt, as shown in FIG.
[0046]
However, when a plurality of identification codes are received, the POS terminal 3 displays the product name of the product indicated by each identification code and waits for the operator to select one. When the operator operates the POS terminal 3 to select one of the product names, only the selected product is printed with a receipt describing the data (A1) to (A6).
[0047]
Next, it is assumed that three days after the new product sales in step S2, the customer brings the product and the receipt to the store and offers to change the rental (rental back) (step S3).
At this time, the operator of the POS terminal 3 inspects the product and confirms that there is no defect such as an accessory missing item, and reads the product barcode (or transaction barcode) printed on the receipt into the POS terminal 3. The POS terminal 3 specifies the identification code indicated by the read commodity barcode (or the transaction code indicated by the read transaction barcode) and sends it to the store controller 2 (FIG. 6, step S301).
[0048]
The store controller 2 acquires the product name associated with the identification code (or transaction code) sent from the POS terminal 3 from the transaction history table 27.
Further, the store controller 2 uses the latest date (or the date associated with the transaction code transmitted from the POS terminal 3) among the dates associated with the identification code transmitted from the POS terminal 3. Is acquired from the transaction history table 27. This date represents the date when the product indicated by the identification code is sold (that is, the rental start date).
The store controller 2 also acquires from the transaction history table 27 the accumulated rental days associated with the rental start date (the accumulated rental days before the start of the rental) and the sales price. (Rental end date) is also acquired.
[0049]
Next, the store controller 2 specifies a rental period from the acquired rental start date and rental end date, and further specifies a rental fee. Then, an amount obtained by subtracting the rental fee from the sales price acquired from the transaction history table 27 (that is, a refund amount) is calculated.
[0050]
Further, the store controller 2 specifies the total number of rental days as of the rental end date from the total number of rental days before the rental start, the rental rental start date, and the rental end date. Then, based on the accumulated rental days at the end of the rental date, it is determined whether the product is a new old product or a used product, and the rating data of the product included in the product master 21 is updated according to the determination result. Also, the stock quantity of this product is updated to “1” (step S302).
[0051]
Next, the store controller 2 generates a transaction code for specifying the rental back transaction newly performed in step S3. And the generated transaction code, the identification code sent from the POS terminal 3 (or the identification code associated with the transaction code sent from the POS terminal 3), product name, rental end date, rental days, The rental fee, the accumulated rental days at the end of the rental date, and the refund amount are sent to the POS terminal 3 (step S303).
[0052]
The POS terminal 3 receives these data sent by the store controller 2 and displays the rental days, rental fee, refund amount, and the like. The operator returns the displayed refund amount to the customer, receives the delivery of the merchandise, and then operates the POS terminal 3 to print a refund receipt on the POS terminal (step S304).
[0053]
As shown in FIG. 7, the refund receipt includes a transaction bar code and an identification bar code representing a transaction code and an identification code sent by the store controller 2, a product name, a sales price, a rental day number sent from the store controller 2, Includes rental fee, refund amount, rental start date, and rental end date.
[0054]
Then, the POS terminal 3 notifies the store controller 2 of the completion of the refund, and the store controller 2 sends the transaction code, identification code, product name, rental end date, rental days, rental fee and refund amount sent to the POS terminal 3. Are stored in the transaction history table 27 in association with each other.
[0055]
The seller causes the store controller 2 to print a price card to be newly attached to the product delivered in the transaction of step S3, attach the price card to the product, and sell it again as a new old product. However, the price card printed here is printed with the new old product price instead of the new product price.
[0056]
When a customer who buys this new old product appears, this product is delivered to this customer (step S4). In step S4, it is assumed that the customer selects a credit card settlement.
[0057]
Also in this case, the POS terminal 3 reads the bar code of the price card in accordance with the operation of the operator and sends the identification code represented by the read bar code to the store controller 2 as in step S2.
Further, the operator requests the customer to present a credit card, and the POS terminal 3 reads the card number of the credit card presented by the customer with a magnetic card reader according to the operation of the operator, and also sends this card number to the store controller 2.
[0058]
When the store controller 2 receives the data including the card number from the POS terminal 3, first, for example, the card controller and the selling price are transmitted to the external credit server 4 operated by the card company to obtain the examination result, etc. Then, it is confirmed that the credit is performed effectively by this card number.
Next, the store controller 2 supplies the credit server 4 with a card number, a sales price, and billing data for requesting settlement of the sales price. The billing data may include, for example, data for identifying the seller's account.
[0059]
Next, similarly to step S2, the store controller 2 identifies that the rating of the product indicated by the identification code is “new old product” based on the contents of the product master 21, and the sales price of the product (ie, the new old product). Product price), rental fee and second-hand purchase price, and update of the stock quantity indicated by the product master 21. Further, a transaction code specifying the transaction in step S4 is generated, the current date is acquired, and further, the accumulated rental days of the product indicated by this identification code are specified based on the contents of the transaction history table 27.
[0060]
Then, the store controller 2 determines the transaction code, the identification code, the acquired current date (that is, the date on which this product was first sold as a new old product), the total number of rental days and the sales price, Data indicating that credit card payment is made (for example, credit card number) is stored in the transaction history table 27 in association with each other. Also, among these data, the transaction code, the new old product price, the identification code, the product name, the rental fee, the used purchase price, and the current date are sent to the POS terminal 3.
[0061]
When receiving data from the store controller 2, the POS terminal 3 prints a receipt. The description content of the receipt is the same as the description content of the receipt printed in step S2 except that a new old product price and a consumption tax amount taxed thereon are described instead of the new product price / consumption tax amount.
[0062]
Next, it is assumed that, after seven days from the sale of new used items in step S4, the customer brings the merchandise and receipt to the store and offers a rental back (step S5). Then, it is assumed that the date on which the rental bag is offered is before the closing date of the credit company used by the customer.
[0063]
Also at this time, after inspection by the operator or the like, the POS terminal 3 reads the product barcode or transaction barcode on the receipt according to the operation of the operator, and the identification code (or transaction code) indicated by this product barcode (or transaction barcode) ) To the store controller 2.
[0064]
The store controller 2 refers to the transaction history table 27 and confirms that the transaction in step S4 is a credit card settlement and that it is before the closing date, and sends the card number and the settlement transaction to the credit server 4. Send cancellation data requesting cancellation.
[0065]
Next, in the same manner as in step S3, the store controller 2 determines the product name, the sales price of this product in the transaction in step S4, the rental start date (that is, the date when the new old product was sold in step S4), and the rental end date. (In other words, the date when the rental of the new old item is completed by the rental back in step S5), the number of rental days, the total number of rental days at the end of the rental date, and the rental fee are specified. In addition, in step S5, a transaction code for specifying the rental back transaction is generated, a refund amount is calculated, and an inventory amount of the product indicated by the product master 21 is updated. Since the accumulated rental days at the end of the rental date is 10 days, it is determined that the product is still a new old product, and according to the determination result, the rating data of the product included in the product master 21 is maintained as it is.
Then, the store controller 2 sends the product name, the rental end date, the rental days, the rental fee, the accumulated rental days and the refund amount at the rental end date to the POS terminal 3.
[0066]
When receiving data from the store controller 2, the POS terminal 3 displays the number of rental days, the rental fee, the refund amount, etc., as in step S3. The operator returns the displayed refund amount to the customer, receives the delivery of the product, and then operates the POS terminal 3 to cause the POS terminal 3 to print a refund receipt similar to the one printed in step S3. .
[0067]
Then, the POS terminal 3 notifies the store controller 2 of the completion of the refund, and the store controller 2 deals with the transaction code, the identification code, the product name, the rental end date, the rental days, the rental fee, and the refund amount in association with each other. Store in the history table 27. The seller prints the price card on the store controller 2, attaches the price card to the product, and sells it again as a new old product.
[0068]
Then, when a customer who purchases this new and old item by credit card payment appears again, the seller delivers the credit card in the same manner as in step S4 and delivers the product, and this system also issues a card payment request and receipt issuance. The same processing as the processing in step S4, such as addition of the transaction history table 27, is performed (step S6).
[0069]
Next, it is assumed that one day after the sale of new old items in step S6, the customer brings the product and receipt to the store and offers a rental bag (step S7). Then, it is assumed that the date of applying for the rental bag has passed the closing date of the creditor.
[0070]
In this case, the store controller 2 that has received the identification code or the transaction code from the POS terminal 3 that has performed the same operation as in step S5 is that the transaction in step S6 is a credit card settlement and that the closing date has passed. Is confirmed based on the transaction history table 27, it is confirmed that the credit card company once debits the customer's account.
[0071]
Here, the store controller 2 sends a message to the POS terminal 3 requesting approval of the withdrawal, the POS terminal 3 displays this message, and the operator of the POS terminal 3 acknowledges the occurrence of the withdrawal to the customer. You may make it ask. Alternatively, the merchant may decide to temporarily cover the amount that the credit card company withdraws from the customer's account.
[0072]
Next, as in step S5, the store controller 2 stores the name of the product that has been rented back, the selling price of the product in step S6, the rental start date, the rental end date, the rental days, and the rental end date. The rental accumulated days and rental charges are specified, a transaction code is generated, the refund amount is calculated, the stock amount indicated by the product master 21 is updated, and the rating is also determined. Since this product is still a new product at the stage of step S7, the rating data included in the product master 21 is kept as it is in step S7. Then, the store controller 2 sends the product name, the rental end date, the rental days, the rental fee, the accumulated rental days and the refund amount at the rental end date to the POS terminal 3.
[0073]
When the POS terminal 3 receives data from the store controller 2, the POS terminal 3 performs the same processing as step S5. The store controller 2 notified of the completion of the refund from the POS terminal 3 associates the transaction code, the identification code, the product name, the rental end date, the rental days, the rental fee, and the refund amount with each other as in step S5. Store in table 27. The seller causes the store controller 2 to print the price card, attaches the price card to the product rented back in step S7, and sells it again as a new old product.
[0074]
Then, when a customer who purchases this new old item again appears, the seller receives the new old item price and delivers the product in the same manner as in step S4, and this system also performs the same processing as in step S4 (step S8). ). However, it is assumed that the customer has made a cash settlement in step S8, and therefore the store controller 2 does not make a settlement request to the credit card company, and the transaction history table 27 stores information indicating the cash settlement. Shall.
[0075]
Next, it is assumed that after the sale of new and used items in step S8, the customer brought the product and receipt to the store and offered a rental bag, but the brought-in product had a missing part of the accessory (step S9).
[0076]
In this case, the operator of the POS terminal 3 causes the POS terminal 3 to read the product barcode or the transaction barcode printed on the receipt as in Steps S3, S5 and S7, and operates the POS terminal 3, Since there is an accessory shortage, the POS terminal 3 is instructed to notify the store controller 2 that it will be purchased as a used item. The POS terminal 3 sends a notification (notice of used purchase) in accordance with this instruction to the store controller 2.
[0077]
Upon receiving the identification code (or transaction code) and the used purchase notification from the POS terminal 3, the store controller 2 confirms that the transaction in step S8 is a cash settlement, and then receives the received identification code (or received transaction code). The used purchase price of the product indicated by the identification code is acquired from the product master 21 including the identification code associated with the product ID, and the rating data of the product included in the product master 21 is used to represent the used product. Update. In addition, the stock quantity of the product indicated by the product master 21 is also updated.
[0078]
Then, the store controller 2 subtracts the used purchase price from the sales price stored in the transaction history table 27 and calculates a return amount by further subtracting the reduction due to the missing part of the accessory, and the product name, the sales price, the used purchase price are calculated. The price, the amount of reduction due to a shortage, the refund amount, the date the product was sold, and the current date are sent to the POS terminal 3. Note that the amount of reduction due to missing accessories is as specified by the data stored in the assessment table 24.
[0079]
The POS terminal 3 receives the data sent by the store controller 2 and displays a used purchase price, a reduction amount due to a shortage, a refund amount, and the like. The operator returns the displayed refund amount to the customer, receives the delivery of the product, and then operates the POS terminal 3 to print a refund receipt on the POS terminal.
[0080]
As shown in FIG. 5, the refund receipt printed in step S9 includes the identification code read by the POS terminal 3, the product name sent from the store controller 2, the selling price, the used purchase price, and the amount of reduction due to a shortage. , Refund amount, date the product was sold, and current date.
[0081]
The POS terminal 3 notifies the store controller 2 of the completion of the refund, and the store controller 2 stores the used purchase date and the refund amount in the transaction history table 27. The seller causes the store controller 2 to print a price card to be newly attached to a product delivered as a used product, and attaches the price card to the product and sells it as a used product.
[0082]
The seller attaches this price card to the corresponding product and releases this product. Then, when a buyer (customer) appears, the process of step S4 or step S8 is performed according to the payment method of cash payment or credit card use (step S10). However, the amount to be settled is the used product price.
[0083]
And if a customer offers a rental bag. The processing of step S3, S5, or step S8 is performed according to whether the payment method at the time of sale is cash payment or credit card use, and in the case of credit card use whether the current date is before or after the closing date (step S11). ). However, the refund amount shall be the difference between the used product price and the rental fee.
[0084]
The configuration of this system is not limited to that described above.
For example, this system may include a plurality of POS terminals 3. In this case, for example, when transmitting data from the specific POS terminal 3 to the store controller 2 or transmitting data from the store controller 2 to the specific POS terminal 3, the system identifies the unique POS terminal 3. A code may be added to this data.
The same device may perform part or all of the functions of the headquarter server 1, the store controller 2, and the POS terminal 3.
[0085]
Further, the transaction conditions indicated by the data stored in the price master 22 are not limited to the above example. For example, the exhibition price, the new old article price, and the used price do not need to be determined based on the new price, and may be determined independently.
[0086]
In addition, if there is a reason for the reduction of the missing item in the inspected product, the POS terminal 3 operator makes a reduction assessment and notifies the store controller 2 of the assessment result. The store controller 2 The used purchase price or the like may be determined reflecting this assessment result. The POS terminal 3 may store a discount master indicating the reason for the reduction, display the contents of the discount master according to the operation of the operator, and the operator may perform the reduction assessment according to the displayed content.
[0087]
Further, the operator of the POS terminal 3 requests the customer to present a member's card at every transaction, and the POS terminal 3 reads the barcode printed on the member's card and stores the member number indicated by the barcode. It may be sent to the controller 2.
In this case, the store controller 2 may update the point balance of the member indicated by the member master 23 in order to give points to the member indicated by the member number based on a predetermined condition in accordance with the contents of the transaction.
The operator of the POS terminal 3 may input an instruction to use the points for settlement to the POS terminal 3 when there is an offer from the member who has read the barcode of the member's card. The POS terminal 3 notifies the store controller 2 that this instruction has been issued, and the store controller 2 associates data indicating that the member's points are used for payment with the transaction code of this transaction in the transaction history table 27. It may be stored and the member points indicated by the member master 23 may be reduced by a corresponding amount.
[0088]
Further, the operator of the POS terminal 3 may input his / her employee identification code to the POS terminal 3 at every transaction. In this case, the POS terminal 3 notifies the employee identification code to the store controller 2, and the store controller 2 stores the employee identification code in the transaction history table 27 in association with the transaction code of the transaction. Also good.
[0089]
In addition, the refund receipt issued by this system may take the form of a receipt certifying that the customer has received the refund amount, while the seller has received the difference between the sales price and the rental fee from the customer. You may take the form of a receipt to testify.
[0090]
Although the embodiment of the present invention has been described above, the configuration according to the present invention can be realized using a normal computer system, not a dedicated system.
For example, a server computer provided with a recording medium driver stores this program from a medium (CD-ROM, flexible disk, MO, magnetic tape, etc.) that stores a program for executing the operations of the headquarter server 1 and the store controller 2 described above. The above-described system can be configured by installing this program from a medium storing a program for executing the operation of the above-described POS terminal 3 in a personal computer equipped with a barcode reader.
[0091]
In addition, for example, these programs may be posted on the BBS of the communication line and distributed via the communication line. Also, the carrier wave is modulated by a signal representing these programs, and the obtained modulated wave is transmitted. The apparatus that receives the modulated wave may demodulate the modulated wave to restore the program.
The above-described processing can be executed by starting up these programs and executing them under the control of the OS in the same manner as other application programs.
[0092]
When the OS shares a part of the process, or when the OS constitutes a part of one component of the present invention, a program excluding that part is stored in the recording medium. May be. Also in this case, in the present invention, it is assumed that the recording medium stores a program for executing each function or step executed by the computer.
[0093]
【The invention's effect】
As described above, according to the present invention, a merchandise transaction management system and a merchandise transaction management method that can manage merchandise transactions while uniformly grasping various distribution forms are realized.
[Brief description of the drawings]
FIG. 1 is a diagram showing a configuration of a stem according to an embodiment of the present invention.
FIG. 2 is a diagram illustrating an example of a transaction flow.
FIG. 3 is a diagram showing processing of this system in step S1.
FIG. 4 is a diagram showing processing of this system in step S2.
FIG. 5 is a diagram showing an example of a receipt.
FIG. 6 is a diagram showing processing of this system in step S3.
FIG. 7 is a diagram showing an example of a refund receipt.
[Explanation of symbols]
1 Headquarters server
2 store controller
3 POS terminal
4 credit server

Claims (13)

When sales data indicating that there is a transaction in which a product is sold from the seller to the buyer is supplied, data representing the sales price of the product is stored and output in response to the sales data, and the inventory of the product Sales management means for storing data indicating that the
The merchandise is returned from the buyer to the seller, and return data indicating that the transaction is rented from the time of the transaction is obtained, and in response to the return data, from the sales price A return management means for determining a refund amount corresponding to a portion excluding the rental charge equivalent, outputting data representing the refund amount, and storing data representing that the inventory of the product has increased, and
Commodity transaction management system characterized by that. The sales management means includes means for acquiring and storing sales timing data indicating the time when the sales were performed in response to the sales data,
In response to the return data, the return management means obtains return timing data indicating the time when the return was made, and a rental fee based on the sales timing data and a rental period specified from the return timing data Determine the equivalent,
The commodity transaction management system according to claim 1. Means for generating and storing rental period total data representing the total rental period;
The sales management means determines a rating of the product based on the rental period cumulative data, and determines a sales price based on the determined rating;
The merchandise transaction management system according to claim 2. The return management means determines a rental charge equivalent based on the rating.
The merchandise transaction management system according to claim 3. When the return data is attached with defect report data indicating that the product has a defect in the return data, the used purchase price equivalent is replaced with the rental charge equivalent to the rental charge equivalent instead of the rental charge equivalent. The amount equivalent to the used purchase price is determined as the refund amount in place of the portion excluding the portion,
The merchandise transaction management system according to any one of claims 1 to 4, wherein the merchandise transaction management system is provided. The sales management means includes a receipt issuing means for printing a receipt in which the sales price of the product, the rental charge calculation standard, and the used purchase price are printed in response to the sales data.
The commodity transaction management system according to any one of claims 1 to 5, wherein The receipt issuing means comprises means for printing a pattern for identifying the product on the receipt,
The return management means acquires the return data indicating that the commodity identified by the pattern has been returned from the buyer to the seller by reading the pattern.
The merchandise transaction management system according to claim 6. When the credit data for identifying the buyer for the credit transaction is supplied, the sales management means inquires whether the buyer can be credited by supplying the credit data to the outside, and enables the credit. When an instruction indicating that the product is returned from the credit data supply destination, the data indicating the sales price of the product is stored and output, and the data indicating that the stock of the product is reduced is stored.
The merchandise transaction management system according to any one of claims 1 to 7, wherein When the return management means acquires the return data indicating that the product has been returned from the buyer indicated by the credit data supplied to the sales management means to the seller, the credit is returned in response to the return data. Supplying revocation data for canceling the receipt to the credit data supplier;
The commodity transaction management system according to claim 8. When the return management means obtains the return data indicating that the product has been returned from the buyer indicated by the credit data supplied to the sales management means to the seller, the credit data supply destination is a credit cancellation When it is determined that it has been received, the cancellation data is supplied to the credit data supply destination, and when it is determined that it has not been received, settlement of the credit transaction by the buyer is determined. The seller decides to secure,
The commodity transaction management system according to claim 9. A price sheet issuing means for printing a price sheet describing the selling price, rental fee calculation standard and second-hand purchase price of the product;
The merchandise transaction management system according to any one of claims 1 to 10, wherein When sales data indicating that there is a transaction in which a product is sold from the seller to the buyer is supplied, data representing the sales price of the product is stored and output in response to the sales data, and the inventory of the product Memorize the data indicating that
The merchandise is returned from the buyer to the seller, and return data indicating that the transaction is rented from the time of the transaction is obtained, and in response to the return data, from the sales price Determine the refund amount corresponding to the amount excluding the rental charge equivalent, output the data representing the refund amount, and store the data indicating that the inventory of the product has increased,
Commodity transaction management method characterized by the above. Computer
When sales data indicating that there is a transaction in which a product is sold from the seller to the buyer is supplied, data representing the sales price of the product is stored and output in response to the sales data, and the inventory of the product Sales management means for storing data indicating that the
The merchandise is returned from the buyer to the seller, and return data indicating that the transaction is rented from the time of the transaction is obtained, and in response to the return data, from the sales price A return management means for determining a refund amount corresponding to a portion excluding the rental charge equivalent, outputting data representing the refund amount, and storing data representing an increase in the inventory of the product;
Program to make it function.

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