JP3712692B2 - Subscriber information storage service system and service control apparatus - Google Patents

Description

[0001]
BACKGROUND OF THE INVENTION
The present invention relates to a subscriber information storage service system and a service control device that provide a service for storing information for each subscriber, and more particularly, to a subscriber information storage service system that can smoothly accommodate and change subscribers. And a service control device.
[0002]
[Prior art]
A service where the answering machine service center takes care of message messages instead when the user (= subscriber) of a mobile terminal such as a mobile phone is out of service area (out of service area) or is turned off. Telephone service is provided as one of mobile communication services.
[0003]
FIG. 5 shows an example of the configuration of a system that provides this answering machine service. This system includes information storage devices C50 and D60 that store information (= messages) addressed to subscribers and services of all subscribers. The service control device 20 manages contract information and the service order device 10 that makes a service registration request (hereinafter referred to as a service order) to the service control device 20 (within a dotted line frame). The system is connected to a core network 200 composed of an exchange or the like, and the core network 200 is connected to a radio access network 100 composed of a mobile terminal 110 such as a mobile phone and a base station 120.
[0004]
In FIG. 5, when a message addressed to a mobile terminal (not shown) of a subscriber (transmission destination) is transmitted from a mobile terminal 110 of a subscriber (transmission source), the information storage device C50 (example) The storage message sent via the network 200 and the service control device 20 is temporarily stored. Thereafter, when a reference request for the stored message addressed to itself is transmitted from the subscriber of the transmission destination mobile terminal that has detected the stored information to the service control apparatus 20, the service control apparatus 20 receives the information storage apparatus C50. The message stored in the subscriber is output from the information storage device C50. Such information storage devices C50 and D60 confirm the presence / absence of a message addressed to the subscriber based on an instruction from the service control device 20, and also store a storage box specific to the subscriber (a memory for storing information, etc.). ) And manages the stored information for each subscriber.
[0005]
In the answering machine service system as described above, for example, when providing a new service (such as an answering service using images), a file for realizing the new service is released, and the corresponding file in each information storage device is updated. By doing so, it becomes possible to provide new services. FIG. 6 is a diagram showing the concept of this file update.
In the figure, the information storage devices C50 to 70E have application files (APL files) that enable the provision of services A and B, and a new service that enables a new service (= service C). When the APL file is created, the new APL file is transferred to each of the information storage devices C50 to 70E, and the existing APL file is updated. As a result, all the APL files in the information storage devices C50 to 70E are updated to the new APL file, and upgraded to an information storage device capable of providing a new service. This file update process is executed for all files at the same time.
[0006]
By the way, in the case of the information storage devices C50 to 70E as described above, it is necessary to change the accommodation of subscribers.
A. B. When a system malfunctions and services cannot be provided This is a case where the information storage device cannot accommodate the subscribers. In such a situation, based on the judgment of the maintenance person, the accommodated subscriber is replaced with another normal information storage device. The embodiment of this accommodation change differs depending on the presence or absence of message transfer at the time of accommodation change and the presence or absence of service interruption, but the subscriber accumulation information is transferred without transferring the subscriber accumulation information or interrupting the service. Because there is a risk of inconsistencies in the stored information when there is a message playback / recording request during that time, there is a risk of affecting the service, so it is possible to interrupt the service and transfer the message once It is common. FIG. 7 is a schematic view for explaining such conventional subscriber accommodation change. The figure shows an example of a processing procedure when the stored information 1 of the subscriber a accommodated in the information storage device C50 is accommodated in the information storage device D60, and the subscriber information to be transferred is maintained. When designated (1) by the user, the service control device 20 interrupts the service based on the request for the designation. Based on the above request, the information storage device C50 serving as the accommodation source of the subscriber a creates a new box for accommodating the stored information 1 of the subscriber a in the information storage device D60 serving as the accommodation destination ((2) ) When the information storage device C50 recognizes that a box for the subscriber a has been created in the information storage device D60 at the accommodation destination, the information storage device C50 sends the subscriber information (here, the storage of the subscriber a). The transfer of information 1) ((3)) is started. When the transfer is completed, a “stored information transfer end notification” indicating that fact is sent to the service control device 20. The service control device 20 receives the “stored information transfer end notification” from the accommodation source information storage device C50 and then switches the service providing destination managed in the subscriber information management table (example) to the information storage device D60. The table is rewritten (4), the service interruption is canceled, and a response to the reception of the “stored information transfer end notification” is returned to the information storage device C50. After receiving the response from the service control device 20, the information storage device C50 deletes (5) the storage information box of the subscriber a.
[0007]
In this way, a series of accommodation changing processes for the subscriber a is completed. In this example, the accumulated information 1 of the subscriber a who has been accommodated in the information accumulating device D60 is represented as accumulated information 2.
[0008]
In addition to the cases A and B described above, it is necessary to change the accommodation of subscribers in the information storage device even in the case where the subscriber receives provision of a new service (Case C). Here, due to hardware limitations, an information storage device group Y (information storage devices F300 to H500) that can provide a new service (= service C) and an information storage device group that cannot provide the service C. Considering the case where X (information storage devices C50 to E70) exists, in order for the subscribers accommodated in the information storage devices C50 to E70 in the information storage device group X to receive the service C, the subscription It is necessary to replace the person with the information storage devices F300 to H500 of the information storage device group Y (see FIG. 8). In such a situation, each time a service order for a new service is generated, the maintenance person changes accommodation of the corresponding subscriber.
[0009]
[Problems to be solved by the invention]
As described above, in the case C, the maintenance person must change accommodation of the corresponding subscriber (including message transfer) every time a service order of a new service occurs. However, since it is difficult to predict the occurrence of a service order, it is practically impossible for a maintenance person to transfer a message each time a new service is generated. Therefore, in such a case, in order to prevent the variation in service provision, the storage is switched to the information storage device that provides the new service all over the country (for example: transition from the information storage device X to Y all at once) However, in that case, there was a huge number of subscribers to be relocated, requiring a large-scale construction.
[0010]
The present invention has been made in view of the above-mentioned problems, and the problem is that when introducing a new service, a large-scale construction is not performed and a variation in service provision is not caused. It is to provide a subscriber information storage service system and a service control device that realize the change of accommodation of subscribers.
[0011]
[Means for Solving the Problems]
In order to solve the above-described problems, the present invention relates to a plurality of information storage devices that store subscriber information in a subscriber-specific information storage box and a subscriber service contract as described in claim 1. In a subscriber information storage service system comprising a service control device that manages information, and a service order device that performs a service registration request as a service order to the service control device, the service control device receives the service order device from the service order device. After receiving the service order, among the plurality of information storage devices, identify the information storage device of the storage source that stores the information of the subscriber and the information storage device that is the storage destination of the information of the subscriber Recognizing that all the stored information addressed to the corresponding subscriber stored in the information storage device of the accommodation source and the connection destination distribution control means for distribution has been deleted The occurrence was the admission control of a call associated with the corresponding subscriber treatment after recognition is characterized in that a connection destination transfer controlling means for shifting the information storage device that is identified as the accommodating.
[0012]
According to a second aspect of the present invention, in the subscriber information storage service system, the connection destination distribution control unit includes an information storage device capable of providing a service instructed by the service order as information on the subscriber. It is characterized in that it is an accommodation destination information storage device.
[0013]
According to a third aspect of the present invention, in the subscriber information storage service system, the connection destination distribution control unit is applicable to an accommodation destination information storage device for information on the subscriber when the service order is received. It is characterized by comprising a box creation notification means for creating an information storage box for storing stored information for the subscriber.
[0014]
According to a fourth aspect of the present invention, in the subscriber information storage service system, the connection destination distribution control unit is configured to store information on the subscriber for the stored information of the subscriber after the service order is received. When storing the information stored in the information storage box for the corresponding subscriber created in the information storage device and reproducing the stored information of the corresponding subscriber, the information storage of the storage source storing the information of the corresponding subscriber Service continuation means for outputting the stored information addressed to the corresponding subscriber stored in the apparatus is provided.
[0015]
According to a fifth aspect of the present invention, in the subscriber information storage service system, a storage source information storage device that stores information on the corresponding subscriber receives a call related to a reproduction request for stored information from the subscriber. The stored information presence / absence determining means for determining the presence / absence of stored information addressed to the subscriber each time it occurs, and the corresponding information when the stored information presence / absence determining means determines that there is no stored information addressed to the corresponding subscriber. It is characterized by comprising a box deletion notification means for deleting a subscriber information storage box and notifying a predetermined destination.
[0016]
The present invention according to claim 6 is the subscriber information storage service system, wherein the connection destination transfer control means is a corresponding subscriber output from an information storage device of a storage source that stores the information of the corresponding subscriber. Recognizing that all of the stored information addressed to the subscriber has been deleted by the deletion notification of the information storage box, the call admission control processing related to the subscriber that occurred after the recognition is performed, It is characterized by making it transfer to the information storage device identified as.
[0017]
The present invention according to claim 7 is characterized in that, in the subscriber information storage service system, the service order from the service control device is a service order for registering a new service.
[0018]
The present invention as set forth in claim 8 is a service control apparatus for receiving a service order for registering a service from an external apparatus and executing a desired communication service.
After receiving the service order from the service order device, among the plurality of information storage devices, a storage source information storage device that stores information of the corresponding subscriber, and an information storage that is a storage destination of the information of the corresponding subscriber Newly occurred after recognizing that all the stored information addressed to the corresponding subscriber stored in the information storage device of the accommodation source and the connection destination distribution control means for identifying and distributing the device has been deleted. Connection destination transfer control means for transferring a call admission control process related to the subscriber to the information storage device identified as the accommodation destination is provided.
[0019]
According to the present invention, when a service order which is a service registration request is triggered, a message storage source and a storage destination information storage device are allocated, and after all stored information in the storage source information storage device is deleted, the storage destination The information storage device performs control for storing and reproducing messages. For this reason, even if a large-scale construction that interrupts services at the same time is not performed, the subscribers are automatically transferred to the desired information storage device for each subscriber while continuing the service (without service interruption). Therefore, it is possible to realize smoother accommodation change of subscribers.
[0020]
DETAILED DESCRIPTION OF THE INVENTION
Hereinafter, embodiments of the present invention will be described with reference to the drawings.
[0021]
FIG. 1 is a diagram showing a configuration of a subscriber information storage service system to which the present invention is applied. 1, the configuration of this subscriber information storage service system is the same as that in the dotted line frame shown in FIG. 5, and is an information storage device that stores information addressed to subscribers (here, information storage devices A30 and B40). ), A service control apparatus 20 that manages service contract information of all contractors, and a service order apparatus 10 that performs a service order on the service control apparatus 20. In this example, the information storage device A30 is defined as an information storage device that does not provide a new service, and the information storage device B40 is defined as an information storage device that provides a new service, and each device has an identification ID (see below). Assuming that it has been granted, the explanation will proceed below.
[0022]
● Information storage device A30 ID: X0011
● Information storage device B40 ID: Y0011
The operation of the subscriber information storage service system configured as described above will be described with reference to the sequence of FIG. FIG. 2 is a sequence showing a processing procedure for changing the subscriber accommodation according to the present invention.
[0023]
(Description of operation)
First, when a service order of the corresponding new service is generated (A) from the service order apparatus 10, the service control apparatus 20 generates an instruction signal for creating a message storage box for the corresponding subscriber instructed by the service order. The information is sent (B) to the information storage device B40 that provides the new service. The information storage device B40 creates a message storage box for the subscriber based on the instruction signal, and then sends (C) a box creation completion notification to the service control device 20. When the service control device 20 detects that a message storage box for the corresponding subscriber has been created based on the box creation completion notification (C) from the information storage device B40, the service control device 20 stores information on the message playback destination and recording destination. A connection destination management table for switching the device according to a call request (playback call, recording call) from the corresponding subscriber is generated (see FIG. 3) (D). When the service control device 20 receives (E) a “replay call”, which is a message reproduction request, after generating the connection destination management table (E) via the exchange on the core network side, the service control device 20 refers to the connection destination management table shown in FIG. The information storage device that is the reproduction destination for the corresponding subscriber is determined, and is set as the connection destination. Here, the information storage device to be connected to the corresponding subscriber (telephone number: 090XXXXYYYY) is selected and connected to the information storage device A30 (ID: X0011) that currently accommodates the subscriber (from FIG. F).
[0024]
On the other hand, when the service control apparatus 20 receives (G) a “recording call” which is a message recording request, the connection destination management table of FIG. The information storage device B40 (ID: Y0011) capable of providing the message is selected as a recording destination information storage device for a new message and connected (H). That is, a storage message corresponding to a recording request for a message generated after the occurrence of a service order is not stored in the information storage device (= information storage device A30) of the storage source, but is stored in the information storage device (= information storage device) of the storage destination. B40) is accumulated. The subscriber ID (information such as a telephone number) is included in signaling for call control and can be obtained via an exchange.
[0025]
As described above, if the request from the corresponding subscriber generated after the service order is generated is a message recording request, the service control device 20 records the message in the information storage device 2 (accommodation destination) that provides the new service. For each call occurrence, the information storage device 1 (accommodating source) that currently accommodates the subscriber is controlled to switch between the message reproduction destination and the storage destination information storage device so that the service is continued. Do.
[0026]
Each time the information storage device A30 receives the connection signal for the replay call described above from the service control device 20, the information storage device A30 determines whether or not there is a message stored in the message storage box addressed to the subscriber currently accommodated (I While the message is accumulated (YES at I), the accumulated message is output to the mobile terminal of the corresponding subscriber, and when the message is no longer accumulated (NO at I), the corresponding subscription The message storage box is deleted (J) and the result is notified (K) to the service control device 20.
[0027]
When the service control device 20 recognizes that the message storage box of the subscriber has been deleted in the information storage device A30 of the accommodation source, the service control device 20 provides information that provides a new service for both replayed calls and recorded calls that occur thereafter. The connection destination management table is updated so as to connect to the storage device B30 (see FIG. 4) (L). As a result, the reception of the processing of the recording call and the reproduction call that has occurred after the deletion of the message storage box is shifted (MP) to the information storage device B40 that provides the new service, and the information storage that provides the new service The accommodation change of the subscriber to the device B40 is completed.
[0028]
As described above, according to this embodiment, triggered by the service order for registering a new service, a subscriber is transferred from the information storage device A30 that does not provide the new service to the information storage device B40 that provides the new service. Since the accommodation change for each time is automatically executed, the subscriber accommodation change in near real time can be realized without interrupting the service. Therefore, even in the case C described above (when there is an information storage device B40 that can provide a new service and an information storage device A30 that cannot be provided), without performing a large-scale construction, In addition, new services can be introduced without causing variations in service provision.
[0029]
In addition, the above-mentioned embodiment is an example of suitable implementation of this invention, and is not limited to this. Various modifications can be made without departing from the scope of the present invention. In the above embodiment, the change of the subscribers to the information storage device that provides the new service was triggered by the fact that all the messages of the corresponding subscribers were deleted in the information storage device A30. However, the present invention is not limited to this form.
For example, when it is determined in the information storage device A30 that the message of the corresponding subscriber is stored (Yes in (I) of FIG. 2), the stored message is used as an information storage device B40 that provides a new service. It may be in an active form such as transferring directly to the network. In this case, after the message transfer, the message storage box is deleted, and thereafter the same processing as in the above-described embodiment is performed.
[0030]
In the above example, the connection destination information storage device distribution function of the service control device 20 is stored in the connection destination distribution control means, and the connection destination information storage device migration control function is stored in the connection destination migration control means so as to save the accumulated information of the corresponding subscriber. The function corresponds to the box creation notification means, and the service maintenance function before the subscriber accommodation change corresponds to the service continuation means. In addition, the storage information presence / absence determination function of the information storage device A30 corresponds to storage information presence / absence determination means, and the subscriber information storage box deletion notification function corresponds to box deletion notification means.
[0031]
【The invention's effect】
As described above, according to the present invention, in response to a service order that is a service registration request, a message storage source and a storage destination information storage device are allocated, and stored information in the storage source information storage device is stored. After all the information is deleted, control is performed to store and reproduce the message in the information storage device at the accommodation destination. For this reason, even if a large-scale construction that interrupts services at the same time is not performed, the subscribers are automatically transferred to the desired information storage device for each subscriber while continuing the service (without service interruption). Therefore, it is possible to realize smoother accommodation change of subscribers.
[Brief description of the drawings]
FIG. 1 is a diagram showing a configuration of a subscriber information storage service system to which the present invention is applied.
FIG. 2 is a sequence showing a procedure for changing subscriber accommodation according to the present invention.
FIG. 3 is a diagram illustrating an example of a connection destination management table generated by a service control apparatus.
FIG. 4 is a diagram illustrating an example of a connection destination management table updated by a service control apparatus.
FIG. 5 is a diagram illustrating a configuration example of a system that provides an answering machine service;
FIG. 6 is a diagram illustrating a concept of file update executed when a new service is provided.
FIG. 7 is a schematic diagram for explaining a conventional subscriber accommodation change.
FIG. 8 is a schematic diagram when changing the accommodation of subscribers from the information storage device group X to Y. FIG.
[Explanation of symbols]
10 Service Order Device 20 Service Control Device 30 Information Storage Device A (No New Service)
40 Information storage device B (with new service)
50 Information storage device C
60 Information storage device D
70 Information storage device E
100 radio access network 110 mobile terminal 120 base station 200 core network 300 information storage device F
400 Information storage device G
500 Information storage device H

Claims (13)

A plurality of information storage devices for storing subscriber information in a subscriber-specific information storage box, a service control device for managing information related to a subscriber's service contract, and the service control device using a service registration request as a service order In a subscriber information storage service system comprising a service order device
The service control device, after receiving the service order from the service order device, out of the plurality of information storage devices, a storage source information storage device that stores the information of the corresponding subscriber, and the information of the subscriber A connection destination distribution control means that identifies and distributes the information storage device as the accommodation destination;
After recognizing that all the stored information for the corresponding subscriber stored in the information storage device of the accommodation source has been deleted, the process of admission control related to the corresponding subscriber that occurred after the recognition, A subscriber information storage service system comprising connection destination transfer control means for transferring to an information storage device identified as the accommodation destination. In the subscriber information storage service system according to claim 1,
The connection destination distribution control means uses an information storage device capable of providing a service instructed in the service order as a storage location information storage device for the information of the corresponding subscriber. system. In the subscriber information storage service system according to claim 1 or 2,
The connection destination distribution control means, upon receipt of the service order, creates a box for causing the accommodation information storage device for the relevant subscriber information to create an information accumulation box for storing the accumulated information for the relevant subscriber. A subscriber information storage service system comprising a notification means. In the subscriber information storage service system according to claim 1 or 3,
The connection destination distribution control means stores the accumulated information of the corresponding subscriber after receiving the service order in an information accumulation box for the corresponding subscriber created in the accommodation information storage device of the information of the corresponding subscriber. When the stored information of the corresponding subscriber is reproduced, the service for outputting the stored information addressed to the corresponding subscriber stored in the information storage device of the accommodating source that stores the information of the corresponding subscriber. A subscriber information storage service system comprising a continuation means. The subscriber information storage service system according to claim 4,
The information storage device of the accommodating source that accommodates the information on the corresponding subscriber stores accumulated information that determines whether or not there is accumulated information addressed to the subscriber every time a call relating to a reproduction request for the accumulated information from the corresponding subscriber occurs. Presence / absence judging means;
A box deletion notifying unit for deleting the information storage box for the corresponding subscriber and notifying a predetermined destination when the stored information presence / absence determining unit determines that there is no stored information addressed to the corresponding subscriber; A subscriber information storage service system. In the subscriber information storage service system according to claim 1,
The connection destination transfer control means receives the deletion information of the information storage box for the corresponding subscriber outputted from the information storage device of the accommodating source accommodating the information of the corresponding subscriber, and the accumulated information addressed to the corresponding subscriber is Subscriber information characterized by recognizing that all have been deleted, and transferring the call admission control process related to the corresponding subscriber that occurred after the recognition to the information storage device identified as the accommodation destination Accumulation service system. In the subscriber information storage service system according to any one of claims 1 to 3,
The subscriber information storage service system, wherein a service order from the service control device is a service order for registering a new service. In a service control device that receives a service order for registering a service from an external device and executes a desired communication service,
After receiving the service order from the service order device, among the plurality of information storage devices, a storage source information storage device that stores information of the corresponding subscriber, and an information storage that is a storage destination of the information of the corresponding subscriber A connection destination distribution control means for identifying and distributing the device;
After recognizing that all the stored information for the corresponding subscriber stored in the information storage device of the accommodation source has been deleted, the process of admission control related to the corresponding subscriber that occurred after the recognition, A service control apparatus comprising connection destination transfer control means for transferring to an information storage apparatus identified as the accommodation destination. The service control apparatus according to claim 8, wherein
The connection destination distribution control means is characterized in that an information storage device capable of providing a service instructed by the service order is a storage location information storage device for the information of the corresponding subscriber. The service control device according to claim 8 or 9,
The connection destination distribution control means, upon receipt of the service order, creates a box for causing the accommodation information storage device for the relevant subscriber information to create an information accumulation box for storing the accumulated information for the relevant subscriber. A service control apparatus comprising a notification means. The service control device according to claim 8 or 10,
The connection destination distribution control means stores the accumulated information of the corresponding subscriber after receiving the service order in an information accumulation box for the corresponding subscriber created in the accommodation information storage device of the information of the corresponding subscriber. When the stored information of the corresponding subscriber is reproduced, the service for outputting the stored information addressed to the corresponding subscriber stored in the information storage device of the accommodating source that stores the information of the corresponding subscriber. A service control device comprising continuation means. The service control apparatus according to claim 8, wherein
The connection destination transfer control means receives the deletion information of the information storage box for the corresponding subscriber outputted from the information storage device of the accommodating source accommodating the information of the corresponding subscriber, and the accumulated information addressed to the corresponding subscriber is A service control device that recognizes that all have been deleted and shifts the process of admission control related to the corresponding subscriber that occurred after the recognition to the information storage device identified as the accommodation destination . The service control device according to any one of claims 8 to 10,
The service control apparatus, wherein the service order from the service control apparatus becomes a service order for registering a new service.

Images