JP2003333193A - Subscriber information storage service system and service control device - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a subscriber information storage service system in which the accommodation of a subscriber is switched without performing a large scale work, providing uniform services when introducing a new service. <P>SOLUTION: In the subscriber information storage service system, the service control device is provided with: a connection destination distribution control means for identifying and distributing an information storage device which accommodates a subscriber and an information storage device to be an accommodation destination in a plurality of information storage devices after a service order is received from a service order device; and a connection destination transit control means for moving processing of reception control of a call relating to a recording request of stored information or a reproducing request of the stored information from the relevant subscriber to the information storage device identified as the accommodation destination after it is recognized that the all stored information addressed to the relevant subscriber in the information storage device of the accommodation source is deleted. <P>COPYRIGHT: (C)2004,JPO

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a subscriber information storage service system and a service control device which provide a service for storing information for each subscriber, and more particularly, to smoothly replace subscribers. The present invention relates to a possible subscriber information storage service system and service control device.

[0002]

2. Description of the Related Art When a user (= subscriber) of a mobile terminal such as a mobile phone is in a place where radio waves do not reach (out of service area) or when the power is turned off, an answering machine service center sends a message instead. A so-called answering service, which is a custody service, is provided as one of mobile communication services.

FIG. 5 shows an example of the configuration of a system for providing this answering machine service. The system has information storage devices C50 and D60 which store information (= message) addressed to subscribers and all contracts. A service control device 20 for managing the service contract information of a person and a service registration request (hereinafter referred to as a service order)
It is configured (within a dotted line frame) by the service order device 10 for 0. Further, the system is connected to a core network 200 composed of an exchange or the like, and the core network 200 is connected to a mobile terminal 11 such as a mobile phone.
0 and the base station 120 and the like are connected to the radio access network 100.

In FIG. 5, when a message addressed to a mobile terminal (not shown) of a subscriber (transmission destination) is transmitted from a mobile terminal 110 of a subscriber (transmission source), an information storage device C50 (example). Temporarily stores the message for storage sent via the core network 200 and the service control device 20. After that, when the subscriber of the destination mobile terminal that has detected the stored information sends a reference request for the stored message addressed to itself to the service control device 20, the service control device 20 causes the information storage device C to
The information storage device C50 outputs the message stored to the subscriber by controlling the connection to the subscriber 50.
The information storage devices C50 and D60 confirm the presence or absence of a message addressed to the subscriber based on the instruction from the service control device 20, and also store a subscriber-specific storage box (memory for storing information, etc.) in the own device. ) Is provided,
The accumulated information is managed for each subscriber.

In the above answering machine service system, for example, when providing a new service (such as an answering service by image), a file for realizing the new service is released and the corresponding information in each information storage device is released. New services can be provided by updating the file. FIG. 6 is a diagram showing the concept of this file update. In the figure, the information storage devices C50 to 70E are
An application file (APL file) that enables provision of services A and B exists, and when a new APL file that enables a new service (= service C) is newly created, the new APL file is created. The existing APL file is transferred to each of the information storage devices C50 to 70E and updated. As a result, all the APL files in the information storage devices C50 to 70E are updated to the new APL files, and the information storage devices capable of providing new services are upgraded. The file update process is executed for all files at the same time.

By the way, the above information storage device C5
The cases in which the accommodation of subscribers is required in 0 to 70E are as follows. When a system error occurs and the service cannot be provided B. This is the case when the information storage device cannot accommodate the subscriber. In such a situation, the accommodated subscriber is replaced with another normal information storage device based on the judgment of the maintenance person. The embodiment of this accommodation change depends on whether or not a message is transferred at the time of accommodation change and whether or not the service is interrupted, but the accumulated information of the subscriber is transferred or the accumulated information of the subscriber is not interrupted without interrupting the service. There is a risk that the stored information will not match when there is a message playback / recording request during that time.
Since there is a risk of affecting the service, it is common to suspend the service and transfer the message. FIG. 7 is a schematic diagram for explaining such a conventional subscriber accommodation change. The figure shows an example of a processing procedure for accommodating the accumulating information 1 of the subscriber a accommodated in the information storage device C50 into the information storage device D60, and the information of the subscriber to be transferred is maintained. Designated by person ()
Then, the service control device 20 suspends the service based on the request related to the designation. Based on the above request, the information storage device C50 serving as the accommodating source of the subscriber a stores the stored information 1 of the subscriber a in the information storage device D60 serving as the accommodation destination.
Create () a new box to hold. The information storage device C50 is the information storage device D6 of the accommodation destination.
When it is recognized that a box for the subscriber a is created at 0, transfer of subscriber information (here, the stored information 1 of the subscriber a) to the information storage device D60 () is started. Then, when the transfer is completed, a “storage information transfer completion notification” indicating this is sent to the service control device 20. The service control device 20 is the accommodation source information storage device C5.
After receiving the "storage information transfer end notification" from 0, the table for switching the service provider managed by the subscriber information management table (example) to the information storage device D60 is rewritten (), and the service is interrupted. And release
A response to the reception of the “storage information transfer end notification” is returned to the information storage device C50. After receiving the response from the service control device 20, the information storage device C50 receives the response from the subscriber a.
Delete () the accumulated information box of.

In this way, a series of processing for accommodating the subscriber a is completed. In this example, the stored information 1 of the subscriber a who has been relocated to the information storage device D60 is represented as the stored information 2.

In addition to the cases A and B described above, in the case where the subscriber receives the new service (case C), it is necessary to replace the subscriber in the information storage device. Here, due to hardware limitations, a group of information storage devices Y that can provide a certain new service (= service C)
Considering a case where there are (information storage devices F300 to H500) and information storage device group X (information storage devices C50 to E70) that cannot provide service C, information storage device C50 in information storage device group X is present. In order for the subscriber housed in E70 to receive the service C, the subscriber is stored in the information storage device group Y of the information storage device group F300.
It is necessary to replace the housing in the H500 (see FIG. 8). In such a situation, the maintenance person replaces the corresponding subscriber every time a new service order is generated.

[0009]

As described above, in the above case C, the maintenance person must execute accommodation replacement (including message transfer) of the corresponding subscriber every time a new service order is generated. However, since it is difficult to predict the occurrence of a service order, it is practically impossible for a maintainer to transfer a message every time a new service order is generated. Therefore, in such a case, in order to prevent variations in service provision, accommodating replacement is performed for all the information storage devices providing new services all over the country (eg, information storage device X → Y).
However, in that case, there was a huge number of subscribers to be relocated, and there was a problem that large-scale construction was required.

The present invention has been made in view of the above problems, and its problem is that when introducing a new service, there is variation in service provision without requiring large-scale construction. It is an object of the present invention to provide a subscriber information storage service system and a service control device that realizes the replacement of subscribers without the need to do so.

[0011]

In order to solve the above-mentioned problems, the present invention provides a plurality of information storage devices for storing subscriber information in subscriber-specific information storage boxes, as described in claim 1. In the subscriber information storage service system, a service control device that manages information related to a subscriber's service contract, and a service order device that makes a service registration request to the service control device as a service order are provided. After receiving the service order from the service order device, the device stores, from among the plurality of information storage devices, an accommodating source information accumulating device accommodating information of the corresponding subscriber, and an accommodating destination of the information of the corresponding subscriber. Connection destination distribution control means for identifying and distributing the information storage device, and the stored information for the corresponding subscriber stored in the information storage device of the accommodation source, Information storage device identified as the accommodation destination, after recognizing that the information has been deleted, the call admission control processing relating to the request for recording the stored information or the request for reproducing the stored information from the corresponding subscriber that occurs after the recognition. And a connection destination transfer control means for transferring to.

In the subscriber information storage service system according to the present invention, the connection destination distribution control means is an information storage device capable of providing a service instructed by the service order, It is characterized in that it is used as a storage device for accommodating the information of persons.

The present invention according to claim 3 is the subscriber information storage service system, wherein the connection destination distribution control means is triggered by the reception of the service order, and is a storage destination information storage device of information of the corresponding subscriber. In addition, it is characterized by comprising a box creation notifying means for creating an information storage box for storing the storage information for the corresponding subscriber.

The present invention according to claim 4 is the subscriber information storage service system, wherein the connection destination distribution control means stores the information of the corresponding subscriber regarding the storage information of the corresponding subscriber after the reception of the service order. In the case where the information is stored in the information storage box for the relevant subscriber created in the accommodation information storage device and the accumulated information of the relevant subscriber is reproduced, the accommodation source accommodating the information of the relevant subscriber. It is characterized by further comprising a service continuation means for outputting the accumulated information addressed to the corresponding subscriber stored in the information storage device.

According to the present invention of claim 5, in the subscriber information storage service system, the accommodating source information storage device accommodating the information of the applicable subscriber requests reproduction of the stored information from the applicable subscriber. A stored information presence / absence determining means for determining the presence / absence of stored information addressed to the corresponding subscriber each time a call regarding A box deletion notifying means for deleting the information storage box for the corresponding subscriber and notifying it to a predetermined destination is provided.

According to the present invention of claim 6, in the subscriber information storage service system, the connection destination migration control means is output from an information storage device of an accommodation source accommodating information of the corresponding subscriber. Recognizing that all the stored information addressed to the subscriber has been deleted by the notification of deletion of the information storage box for the subscriber, and requesting to record the information or reproducing the stored information from the subscriber that occurred after the recognition. It is characterized in that the processing of call admission control relating to the request is transferred to the information storage device identified as the accommodation destination.

In the subscriber information storage service system according to the present invention, the service order from the service control device is a service order for registering a new service.

Further, the present invention according to claim 8 is a service control device for receiving a service order for registering a service from an external device and executing a desired communication service,
After receiving the service order from the service order device,
Among the plurality of information storage devices, the connection destination distribution for identifying and distributing the accommodation information storage device accommodating the information of the relevant subscriber and the information storage device serving as the accommodation destination of the information of the relevant subscriber. After recognizing that all of the control means and the stored information addressed to the relevant subscriber stored in the information storage device of the accommodating source has been deleted, a request for recording the stored information from the newly generated relevant subscriber is made. Alternatively, it is characterized by further comprising connection destination transfer control means for transferring the processing of the call admission control relating to the reproduction request of the stored information to the information storage device identified as the accommodation destination.

According to the present invention, the information storage device of the accommodating source and the accommodating destination of the message is distributed by the service order as the service registration request, and all the accumulated information in the information accumulating device of the accommodation source is deleted. After that, the information storage device at the accommodation destination controls to store and reproduce the message. For this reason, even if large-scale construction that interrupts the service all at once is performed, while the service is continued (without interruption of the service), the accommodation of the subscriber is automatically changed to the desired information storage device for each subscriber. It is possible to realize a smoother replacement of subscribers.

[0020]

BEST MODE FOR CARRYING OUT THE INVENTION Embodiments of the present invention will be described below with reference to the drawings.

FIG. 1 is a diagram showing the configuration of a subscriber information storage service system to which the present invention is applied. In FIG. 1, the configuration of this subscriber information storage service system is the same as the configuration within the dotted line frame shown in FIG. 5, and an information storage device (here, information storage device A3) that stores information addressed to the subscriber is used.
0, B40), a service control device 20 that manages the service contract information of all contractors, and a service order device 10 that performs a service order for the service control device 20.
Composed of and. In this example, the information storage device A30
Is defined as an information storage device that does not provide a new service, and the information storage device B40 is defined as an information storage device that provides a new service, and it is assumed that an ID (see below) is given to each device. , The following will be explained.

Information storage device A30 ID: X0011 Information storage device B40 ID: Y0011 The operation of the subscriber information storage service system configured as described above will be described with reference to the sequence of FIG. FIG. 2 is a sequence showing a procedure for subscriber accommodation replacement according to the present invention.

(Explanation of Operation) First, when a service order of the corresponding new service is generated (A) from the service order apparatus 10, the service control apparatus 20 stores the message for the corresponding subscriber instructed by the service order. An instruction signal for creating a box is sent (B) to the information storage device B40 that provides a new service. The information storage device B40 creates a message storage box for the corresponding subscriber based on the instruction signal, and then sends a box creation completion notification to the service control device 20 (C). When the service control device 20 detects that a message storage box has been created for the subscriber by the box creation completion notification (C) from the information storage device B40, it stores the information of the reproduction destination and the recording destination of the message. Generates a connection destination management table for switching the device according to a call request (playback call, recording call) from the corresponding subscriber (see FIG. 3)
Yes (D). After generating the connection destination management table, the service control device 20 receives a "reproduction call", which is a message reproduction request, through the exchange on the core network side (E).
Then, the connection destination management table shown in FIG. 3 is referred to, the information storage device to be the reproduction destination for the subscriber is determined, and it is set as the connection destination. Here, from the figure, as the information storage device to be connected to the corresponding subscriber (telephone number: 090XXXXYYYY), the information storage device A30 (ID: X0011) that currently accommodates the corresponding subscriber is selected and connected ( F) is done.

On the other hand, when the service control device 20 receives (G) a "recording call", which is a message recording request, via the exchange on the core network side, the connection destination management table of FIG. The information storage device B40 (ID: Y0011) capable of providing the new service is selected and connected (H) as the recording destination information storage device of the new message. That is, the message for storage corresponding to the recording request of the message generated after the service order is generated is not stored in the information storage device of the accommodation source (= information storage device A30), but is stored in the information storage device of the accommodation destination (= information storage device). B40) to be accumulated. The subscriber ID (information such as a telephone number) is included in the call control signaling and can be obtained via the exchange.

As described above, the service control device 20 records in the information storage device 2 (accommodation destination) that provides a new service if the request from the corresponding subscriber generated after the service order is generated is a message recording request. If it is a message reproduction request, the control of switching the message storage destination information storage device and the storage destination information storage device so that the information storage device 1 (accommodation source) currently accommodating the corresponding subscriber continues the service is called. Do every occurrence.

The information storage device A30 receives the reproduction call connection signal from the service control device 20 each time.
Judge whether or not there is a message stored in the message storage box for the applicable subscriber currently stored (I)
While the messages are being accumulated (YES in I),
The accumulated message is output to the mobile terminal of the subscriber, and when the message is no longer stored (NO in I), the message storage box of the subscriber is deleted (J) and the result is serviced. Notify the control device 20 (K)
To do.

When the service control device 20 recognizes that the information storage device A30 of the accommodation source has deleted the message storage box of the corresponding subscriber, the service control device 20 provides a new service for both reproduction calls and recording calls that occur thereafter. The connection destination management table is updated so as to connect to the provided information storage device B30 (see FIG. 4) (L). As a result, the reception of the processing of the recording call and the reproduction call that have occurred after the message storage box is deleted provides the new service to the information storage device B40.
(MP), all of the subscribers are accommodated in the information storage device B40 that provides a new service.

As described above, according to the present embodiment, triggered by the service order of registering a new service, the information storage device A30 not providing the new service to the information storage device B40 providing the new service. Since the accommodation transfer for each subscriber is automatically executed, the subscriber accommodation can be realized in almost real time without interrupting the service. Therefore, in case C described above (the information storage device B40 capable of providing new services)
Even in the case where there is an information storage device A30 that cannot be provided), it becomes possible to introduce a new service without performing large-scale construction and without causing variations in service provision.

The above-described embodiment is an example of the preferred embodiment of the present invention, and the present invention is not limited to this. Various modifications can be made without departing from the scope of the present invention. In the above embodiment, the accommodation storage of the subscriber in the information storage device that provides the new service is performed by the information storage device A3.
In No. 0, all the messages of the subscriber are deleted, but the present invention is not limited to such a form. For example, when the information storage device A30 determines that the message of the corresponding subscriber is stored (Yes in (I) of FIG. 2), the storage message is transmitted to the information storage device B40 that provides a new service.
It may also be an active form such as direct transfer to. In this case, the message storage box is deleted after the message transfer, and thereafter, the same processing as the processing in the above-described embodiment is performed.

In the above example, the connection destination information storage device distribution function of the service control device 20 is connected to the connection destination distribution control means, and the connection destination information storage device transfer control function is connected to the connection destination transfer control means. The saving function for saving corresponds to the box creation notifying means, and the service maintaining function before the subscriber accommodation is changed corresponds to the service continuation means. Further, the stored information presence / absence determination function of the information storage device A30 corresponds to the stored information presence / absence determination means, and the subscriber information storage box deletion notification function corresponds to the box deletion notification means.

[0031]

As described above, according to the present invention, the information accumulating device of the accommodating source and the accommodating destination of the message is distributed by the service order, which is a service registration request, and the information accumulating information of the accommodating source is accumulated. After all the stored information in the device is deleted, the information storage device at the accommodation destination controls to store and reproduce the message. For this reason, even if large-scale construction that interrupts the service all at once is performed, while the service is continued (without interruption of the service), the accommodation of the subscriber is automatically changed to the desired information storage device for each subscriber. It is possible to realize a smoother replacement of subscribers.

[Brief description of drawings]

FIG. 1 is a diagram showing a configuration of a subscriber information storage service system to which the present invention is applied.

FIG. 2 is a sequence showing a processing procedure of a subscriber accommodation change according to the present invention.

FIG. 3 is a diagram showing an example of a connection destination management table generated by a service control device.

FIG. 4 is a diagram showing an example of a connection destination management table updated by a service control device.

FIG. 5 is a diagram illustrating a configuration example of a system that provides an answering machine service.

FIG. 6 is a diagram showing a concept of file update executed when a new service is provided.

FIG. 7 is a schematic diagram for explaining conventional subscriber accommodation replacement.

FIG. 8 is a schematic diagram of when accommodating a subscriber to the information storage device groups X to Y.

[Explanation of symbols]

10 Service order equipment 20 Service control unit 30 Information storage device A (no new service) 40 Information storage device B (new service available) 50 Information storage device C 60 Information storage device D 70 Information storage device E 100 wireless access network 110 mobile terminals 120 base stations 200 core network 300 Information storage device F 400 Information storage device G 500 Information storage device H

Continued front page    (72) Inventor Hiroki Omoto             2-11-1, Nagatacho, Chiyoda-ku, Tokyo Stock             Ceremony company NTT Docomo F-term (reference) 5K015 AD03 AF02 GA02                 5K024 AA73 BB04 CC11                 5K067 AA21 EE16 FF02 GG01 GG11                       HH14 HH23

Claims (13)

[Claims] 1. A plurality of information storage devices that store subscriber information in a subscriber-specific information storage box, a service control device that manages information related to subscriber service contracts, and a service registration request for a service order. In the subscriber information storage service system including a service order device for performing the service order as a service control device, the service control device receives the service order from the service order device, Information storage device of the accommodation source that stores the information of the subscriber, and a connection destination distribution control unit that identifies and distributes the information storage device that is the storage destination of the information of the subscriber, and the information storage device of the accommodation source After acknowledging that all the accumulated information addressed to the relevant subscriber that has been accumulated in is deleted, the accumulated information from the relevant subscriber that occurred after the recognition A subscriber information storage service system, comprising connection destination transfer control means for transferring a call reception control process related to a recording request or a stored information reproduction request to an information storage device identified as the accommodation destination. . 2. The subscriber information storage service system according to claim 1, wherein the connection destination distribution control means includes an information storage device capable of providing a service instructed by the service order, the information of the corresponding subscriber. Subscriber information storage service system, which is a storage device for storing accommodation information. 3. The subscriber information storage service system according to claim 1 or 2, wherein the connection destination distribution control means is stored in a storage destination information storage device of information of the corresponding subscriber upon reception of the service order. A subscriber information storage service system comprising box creation notifying means for creating an information storage box for storing storage information for a corresponding subscriber. 4. The subscriber information storage service system according to claim 1 or 3, wherein said connection destination distribution control means stores the information of the relevant subscriber after the service order is received. When the information is stored in the information storage box for the relevant subscriber created in the accommodation information storage device and the accumulated information of the relevant subscriber is reproduced, the information of the accommodation source accommodating the information of the relevant subscriber is stored. A subscriber information storage service system characterized by comprising service continuation means for outputting the storage information addressed to the relevant subscriber stored in the information storage device. 5. The subscriber information storage service system according to claim 4, wherein the accommodating source information storage device accommodating the information of the corresponding subscriber receives a call relating to a reproduction request of the accumulated information from the corresponding subscriber. Stored information presence / absence determining means for determining the presence / absence of stored information addressed to the subscriber each time it occurs, and the stored information addressed to the subject subscriber if the stored information presence / absence determining means determines that there is no stored information. A subscriber information storage service system characterized by comprising box deletion notifying means for deleting a subscriber information storage box and notifying a predetermined destination. 6. The subscriber information storage service system according to claim 1, wherein the connection destination migration control means outputs the corresponding subscriber output from an information storage device of an accommodation source that stores information of the corresponding subscriber. A notification regarding deletion of the information storage box for use recognizes that all the stored information addressed to the subscriber has been deleted, and a call related to a request for recording information or a request for playing back the stored information from the subscriber that has occurred after the recognition. Of the admission control of
A subscriber information storage service system, wherein the information storage device is transferred to the information storage device identified as the accommodation destination. 7. The subscriber information storage service system according to claim 1, wherein the service order from the service control device is a service order for registering a new service. Information storage service system. 8. A service control device for receiving a service order for registering a service from an external device and executing a desired communication service, comprising: receiving a service order from the service order device;
Among the plurality of information storage devices, the connection destination distribution for identifying and distributing the accommodation information storage device accommodating the information of the relevant subscriber and the information storage device serving as the accommodation destination of the information of the relevant subscriber. A control unit and a recording request for the accumulated information from the corresponding subscriber that occurs after recognition after recognizing that all the accumulated information addressed to the corresponding subscriber stored in the information storage device of the accommodation source has been deleted. Alternatively, the service control apparatus is provided with connection destination transfer control means for transferring the processing of the call admission control relating to the reproduction request of the stored information to the information storage apparatus identified as the accommodation destination. 9. The service control device according to claim 8, wherein the connection destination distribution control means is an information storage device capable of providing a service instructed by the service order, and is a storage destination of information of the corresponding subscriber. A service control device characterized by being an information storage device. 10. The service control device according to claim 8 or 9, wherein the connection destination distribution control means is triggered by the reception of the service order to cause a corresponding subscription to an accommodation destination information storage device of the information of the relevant subscriber. A service control apparatus comprising box creation notifying means for creating an information storage box for storing stored information for a person. 11. The service control apparatus according to claim 8 or 10, wherein said connection destination distribution control means stores accommodating information of the information of the corresponding subscriber regarding accumulated information of the corresponding subscriber after receiving the service order. When the information is stored in the information storage box for the relevant subscriber created in the storage device and the stored information of the relevant subscriber is reproduced, the information storage device of the accommodation source accommodating the information of the relevant subscriber. A service control device comprising a service continuation means for outputting the stored information addressed to the corresponding subscriber stored in the above. 12. The service control device according to claim 8, wherein the connection destination migration control means outputs the information for the corresponding subscriber, which is output from the information storage device of the accommodation source that stores the information of the corresponding subscriber. Recognizing that all the stored information addressed to the subscriber has been deleted by the notification of deletion of the storage box, and admission control of the call related to the request for recording information or the request to play back the stored information from the subscriber that occurred after the recognition. Processing of
A service control device, characterized in that the service control device is moved to an information storage device identified as the accommodation destination. 13. The service control device according to claim 8, wherein the service order from the service control device is a service order for registering a new service.