JP3653066B2 - Private telephone system - Google Patents

Description

[0001]
BACKGROUND OF THE INVENTION
The present invention relates to a private telephone system, and in particular, between a plurality of PHS terminals and / or a plurality of extension telephones having a function of reading data from a telephone number memory that can store incoming or outgoing telephone number data. The present invention relates to a local telephone system capable of controlling connection to an external line call while controlling connection to an internal line call.
[0002]
[Prior art]
In general, multiple PHS terminals and CTI devices are linked to search for the other party on the screen of the personal computer, find out the other party of the call, specify the name of the other party, and specify the name of the other party. Private telephone systems that make calls between both parties are widely used. Call control in this private telephone system is performed mainly by sequentially executing the following first to fourth steps.
[0003]
(First step)
The phone book data stored in the memory of the personal computer of the CTI device is displayed as a list on a display screen or the like, and the destination of the desired call is clicked and designated. This destination may be an internal line or an external line.
[0004]
(Second step)
When the clicked destination is an external line, the call is transmitted via the PBX device. When the destination is an extension, both the PBX device and the radio base station (hereinafter abbreviated as “CS device”) are controlled. Make a call to the other party.
[0005]
(Third step)
A call is sent to the PHS terminal of the person who performed the click designation operation using the CTI device.
[0006]
(Fourth step)
The “destination” designated in the second step and the “PHS terminal held by the person who performed the click designation operation” are connected in the third step.
[0007]
By performing the above call control in sequence, the connection operation between the “destination” selected from the telephone directory data of the personal computer and the “PHS terminal held by the person who performed the click designation operation” can be efficiently performed. You can make a comfortable call. In addition, the PHS terminal used in the local telephone system is provided with a redial function, and can be used for a telephone number that has been transmitted in the past or a telephone number that has been received in the past (when the notification mode of the telephone number is set to “notify”). It can be sent back.
[0008]
[Problems to be solved by the invention]
In the above-mentioned “third step” in which a call is made to a PHS terminal of a person who has performed an operation of clicking and designating a target destination in the conventional private telephone system, the PHS terminal can be called reliably If there is no problem, the call cannot be called, so that the connection with the “destination that has already been called” is not established, and the destination is troubled.
[0009]
In other words, the reason why the click-designated PHS terminal cannot be called is that the communication channel in the CS device connected to the PBX device is busy if the PHS device is substantially busy due to jamming from other PHS terminals. If the radio channel of the PHS call is busy, etc., etc. are mentioned, but the rate of incoming calls in the case of a general private telephone system is 95 to 99%, and 1 to 5% is unsuccessful in incoming calls. is there.
[0010]
If the incoming call fails, the call will be reissued. Normally, however, the callee (designated partner) has already answered, so the line immediately after answering the call. There is a problem that the other party is inconvenienced due to an unpleasant state such as disconnection.
[0011]
In order to avoid inconvenience to the other party, the execution order of the second step and the third step described above is reversed, and the specified party after calling the PHS telephone and confirming the response first. It is conceivable to make a call first. In this case, since the call destination is not recorded in the memory for redial of the PHS terminal, if the call is re-sent when the line is busy, etc. Thus, a new problem arises in that the user must make a complicated operation by operating the personal computer constituting the CTI device again to search for the call destination again and then making a call.
[0012]
Accordingly, an object of the present invention is to cause unnecessary inconvenience by making an unnecessary call to a call partner when connecting the call partner selected based on the phone book data to the user's PHS terminal. It is to provide a local telephone system that does not force users.
[0013]
[Means for Solving the Problems]
In order to solve the above problems, the private telephone system according to the present invention employs a characteristic configuration as described below.
[0014]
(1) Extension calls are connected and controlled between a plurality of PHS terminals and / or a plurality of extension telephones having a function of reading data from a telephone number memory that can store incoming or outgoing telephone number data. At the same time, in the local telephone system that can control the connection to the outside line call,
The other party's telephone number for making a call from an arbitrary PHS terminal among the plurality of PHS terminals is selectively read out from the telephone directory data stored in a device such as a personal computer, and the read other party's telephone number With the data added to the call setting message, the corresponding PHS terminal is called, the destination telephone number data is stored in the telephone number memory, the connection is disconnected, and then the telephone number memory recorded in the PHS terminal is used. A private telephone system that controls to be able to make a call to the other party based on the read data.
[0015]
(2) Extension calls are connection-controlled between a plurality of PHS terminals and / or a plurality of extension telephones having a function of reading data from a telephone number memory capable of storing incoming or outgoing telephone number data and making a call. At the same time, in the local telephone system that can control the connection to the outside line call,
The other party's telephone number for making a call from an arbitrary PHS terminal among the plurality of PHS terminals is selectively read out from the telephone directory data stored in a device such as a personal computer, and the read other party's telephone number With the data added to the call setup message, the corresponding PHS terminal is called, and when there is a response, the destination telephone number data is stored in the telephone number memory, and then the PHS terminal can make a call to the destination. Local telephone system to control.
[0016]
(3) The private telephone system according to any one of (1) to (3), wherein the device such as the personal computer is a PHS terminal.
[0017]
(4) The above (1) adding means for notifying whether the telephone number record in the telephone number memory is a record when an incoming call is actually received or a record based on the destination telephone number data The local telephone system according to any one of (1) to (3).
[0018]
(5) The premises according to any one of (1) to (3) above, wherein means for notifying whether the destination telephone number is an extension call partner or an external call partner is added. Phone system.
[0019]
(6) The private telephone system according to any one of (1) to (3), wherein the telephone number memory is included in a memory storing incoming call history data.
[0020]
(7) The local telephone system according to any one of (1) to (3), wherein the telephone number memory is configured to be included in a memory in which redial data is stored.
[0021]
DETAILED DESCRIPTION OF THE INVENTION
Embodiments of a local telephone system according to the present invention will be described below in detail with reference to the drawings.
[0022]
In FIG. 1 showing the overall configuration of the private telephone system, a PBX device 1 is an exchange for controlling an internal line call and an external line call by a local terminal. The PBX apparatus 1 includes a personal computer 2 in which telephone directory data is stored. Connected, an external line 3 such as a public line is connected, a CS device 4 having a PHS call control function and a wireless transmission / reception control function is connected, and a plurality of PHS terminals are wirelessly connected to the CS device 4 Yes.
[0023]
In general, a plurality of PHS terminals generally have several tens, but for the convenience of explanation, the following explanation will be made assuming that there are three PHS terminals of 6 to 8. I will decide.
[0024]
In addition, the PBX device 1 to which the CS device 4 is connected is also connected to a CS device 5 of a different system from the CS device 4 and an extension 9 system composed of a wired telephone.
[0025]
As shown in FIG. 2, the details of the personal computer 2 are provided in the main part 10 of the personal computer 10 with a CPU 11 for controlling the overall operation in a complex manner, which is necessary for the personal computer main part 10 to perform a predetermined program operation. The memory 12 that stores temporary data or the HDD 12 (hard disk drive) 13 in which fixed data is stored is connected, and the connection with the PBX device 18 is performed by data transmission / reception in a predetermined format. The INS • I / F 14 is connected to the ISDN-T point, and the ISDN-T point is connected to the ISDN-S point of the PBX device 18.
[0026]
Note that the telephone directory data is actually stored in both the memory 12 and the HDD 13, but for the sake of convenience of explanation, the following description will be made assuming that it is stored only in the memory 12.
[0027]
A display 15, a keyboard 16, and a mouse 17 are connected to the CPU 11, and a list of telephone directory data read from the memory 12 can be displayed on the screen of the display 15. It is configured so that it can be specified.
[0028]
The detailed configuration of each of the PHS terminals 6 to 8 shown in FIG. 1 includes a PHS terminal 19 having a transmission / reception antenna 20 as shown in FIG. A CPU 21 is provided, and a memory 22 is connected thereto. The memory 22 stores fixed data required for performing predetermined call control and data temporarily required for program execution, and performs reading and writing as necessary. The telephone number data can be stored and retrieved.
[0029]
A keyboard 23 and an LCD 24 are connected to the CPU 21, and it is possible to make a call by manual numeric keypad input using the keyboard 23, and to specify selection of an operation mode and the like. It can be carried out. The antenna 20 is connected to an RF circuit 26 connected to a BB circuit 25 that is appropriately transmitted and received by the CPU 21.
[0030]
The call circuit 27 connected to the CPU 21 controls voice calls based on commands from the CPU 21, and a receiver 28 and a transmitter 29 are connected to the call circuit 27.
[0031]
Returning to FIG. 1, for example, “300” is set as the extension number of the PHS terminal 6, “400” is set in the PHS terminal 7, “209” is set in the PHS terminal 8, and “200” is set in the personal computer 2. Is set.
[0032]
Accordingly, when the extension call is made from the personal computer 2 (extension 200) to the PHS terminal 6 (extension 300), as shown in FIG. Is recorded as “300”, and the incoming call history is recorded as 200 in the memory of the PHS terminal 6 by the connection path a through the PBX device 1 and the CS device 4.
[0033]
When a call is transmitted from the PHS terminal 6 to an external line, for example, 044-1243-4567, call control and redial control are executed as in the following first to eighth steps.
[0034]
(First Step) By operating the keyboard 16 and mouse 17 of the personal computer 2, the phone book data stored in the memory 12 is displayed as a list on the display 15.
[0035]
(Second Step) The other party is specified by specifying the list display on the display 15 by operating the keyboard 16 or the mouse 17.
[0036]
(Third Step) The telephone number data corresponding to the destination designated in the previous step is read from the memory 12.
[0037]
(Fourth Step) The telephone number data (044-1123-4567) read in the previous step is stored in the calling number area in the setup message defined by the INS / I / F 14, and the target PHS terminal Call 6 In this case, between the connection path b from the personal computer 2 to the PBX apparatus 1 and the connection path c from the CS apparatus 4 to the PHS terminal 6, the connection by the PBX apparatus 1 and the CS apparatus 4 is either an external line or an extension line. Is determined.
[0038]
(Fifth Step) The PBX device 1 gives an incoming call to the PHS terminal 6 in accordance with the setup message from the INS • I / F 14 of the personal computer 2. At this time, if the PHS terminal 6 can be called, an alert message is returned to the INS / I / F 14.
[0039]
(Sixth Step) When the alert message is obtained in the INS / I / F 14 in the execution of the previous step, the transmission operation of the personal computer 2 is forcibly disconnected.
[0040]
(Seventh Step) In the PHS terminal 6, the caller ID is recorded in the incoming call history data when the setup message is received from the PBX device 1 via the CS device 4.
[0041]
(Eighth Step) The PHS terminal 6 makes a call to the destination by redialing the incoming call history (044-1123-4567) obtained in the previous step, and between the PHS terminal 6 and the destination. You can make an outside line call.
[0042]
On the other hand, when an extension call is made from the PHS terminal 8 to the PHS terminal 6, by calling from the PHS terminal 8 toward the CS device 4 or toward the CS device 5, the telephone number memory of the PHS terminal 8 is The calling number is recorded as 209 and the called number is recorded as 300, and at the same time, the incoming call history is recorded as 209 in the PHS terminal 6. It is also possible to make an extension call using a wired telephone using the extension 9.
[0043]
In the private telephone system in which the first to eighth steps as described above are executed, the PHS terminal 6 may be substantially busy due to jamming waves from other terminals or connected to the PBX device 1. Even if there is an incoming call failure due to a busy communication channel in the CS device 4 or a busy PHS call wireless channel, the other party is completely irrelevant, so it is annoying to the other party. The conventional problem of multiplying is not generated at all.
[0044]
Even if the PHS terminal 6 fails to make a dial call from the incoming call history for some reason, the destination is not called at this time. There is no unpleasant state such as disconnection, and in this case, it is possible to make a call again only by operating the redial button of the PHS terminal 6. There is no need to force the user to operate the personal computer 2 again and send the desired telephone number to the PBX device 1 side.
[0045]
In the description of the present embodiment, transmission is made from the personal computer 2 to the PHS terminal 6 from the INS / I / F (see reference numeral 14 in FIG. 2), but using the PBX CTI function, the PHS using the serial interface or the LAN interface is used. You may transmit to the terminal 6 and you may transmit to the PHS terminal 6 through a CS connection apparatus via a PHS card.
[0046]
Further, in the present embodiment, the telephone number data is stored in the telephone number memory, and then the connection is disconnected, and then the call is transmitted to the other party based on the data read from the telephone number memory recorded in the PHS terminal. In this example, the corresponding PHS terminal is called, and when there is a response, the other party telephone number data is stored in the telephone number memory, so that the corresponding PHS terminal can immediately make a call to the other party. Of course, it may be controlled.
[0047]
Further, in this embodiment, the personal computer 2 is used. However, the PHS terminal 8 stores the telephone number selected from the telephone directory data of the PHS terminal, for example, 044 to 123-4567, in the calling message number area. It is also possible to configure so as to leave the incoming call history of the PHS terminal 6 by making a call to 6.
[0048]
In this embodiment, it is an example that can be transmitted from the personal computer 2, but it may be configured to be able to transmit from a PDA terminal to which a PHS terminal card is added, and this example will be described with reference to FIG.
[0049]
In FIG. 5, a PBX device 30 to which an external line 31 is connected is connected to a plurality of CS devices (reference numerals 32, 32-2,... A PHS terminal 35 is provided, and a PHS terminal card 34 is attached to the PDA terminal 33.
[0050]
Therefore, normal transmission / reception connected to any of the CS devices 32, 32-2,..., 32-n via the communication path e or the communication path f is performed from the PDA terminal 33 or the PHS terminal 35, and An outside line call can be performed, and a call using the communication paths g, h, and i can be performed as follows.
[0051]
For example, “0-03-3456-7890” is sent from the PDA terminal 33 to the number “200” (communication path g). In response to the control command from any of the CS devices 32, 32-2,..., 32-n controlled by the PBX device 30, the called number is “200” and the calling number is “0-03-3456”. -7890 "is included, the PHS terminal 35 is called as the communication path h, and the connection is disconnected upon completion of the call.
[0052]
At this time, the incoming call history is stored in the PHS terminal 35 and connected to the PBX device 30 via the CS device 32, 32-2,..., 32-n as the communication path i based on the history data. It is connected to the outside line 31 and can talk to the called number “0-03-3456-7890”.
[0053]
In the form described so far, it is displayed whether the telephone number data recorded in each telephone number memory is a record when actually received or a record based on the destination telephone number data. If it is possible to make a local telephone system that is more convenient to use, it is possible to determine whether the other party's phone number is an extension call partner or an external call partner. A means for informing the user by displaying or sounding a buzzer may be added.
[0054]
Further, the telephone number memory of the present invention can be configured to be included in an existing memory in which incoming call history data is stored, or to be configured to be included in an existing memory in which redial data is stored. Simplification of the configuration can be achieved.
[0055]
【The invention's effect】
As is apparent from the above description, the private telephone system according to the present invention selectively reads out the telephone number of the other party for calling from any PHS terminal from the telephone directory data stored in a device such as a personal computer, With the read destination telephone number data added to the call setting message, the corresponding PHS terminal is called and recorded in the telephone number memory, so that the outgoing call to the destination can be performed automatically using the PBX device, This can be done easily using the redial function.
[0056]
Therefore, according to the present invention, when a call partner selected based on the phone book data is connected to the user's PHS terminal, an unnecessary call is made to the call partner to cause inconvenience or a complicated operation. It is possible to provide a private telephone system that does not force the user.
[Brief description of the drawings]
FIG. 1 is a block diagram showing an overall configuration of a private telephone system according to an embodiment of the present invention.
FIG. 2 is a block circuit diagram showing an example of a detailed configuration of the PBX device shown in FIG.
FIG. 3 is a block circuit diagram showing a schematic configuration of the PHS terminal shown in FIG. 1;
FIG. 4 is an operation explanatory diagram for explaining a schematic operation of the private telephone system according to the embodiment of the present invention;
FIG. 5 is an operation explanatory diagram for explaining a schematic operation of the private telephone system according to another embodiment of the present invention;
[Explanation of symbols]
1, 18, 30 PBX device 2 PC 3, 31 Outside line 4, 5, 32, 32-2 ... 32-n CS device 6-8, 19, 35 PHS terminal 9 Extension 10 PHS telephone 11, 21 CPU
12, 22 Memory 13 HDD
14 INS / I / F
15 Display 16 Keyboard 17 Mouse 20 Antenna 23 Keyboard 24 LCD
25 BB circuit 26 RF circuit 27 Call circuit 28 Handset 29 Handset 33 PDA terminal 34 PHS terminal card

Claims (7)

Extension calls are connected and controlled between a plurality of PHS terminals and / or a plurality of extension telephones having a function of reading data from a telephone number memory capable of storing incoming or outgoing telephone number data and making outgoing calls. In a private telephone system that can control connection to a call,
The other party's telephone number for making a call from an arbitrary PHS terminal among the plurality of PHS terminals is selectively read out from the telephone directory data stored in a device such as a personal computer, and the read other party's telephone number With the data added to the call setting message, the corresponding PHS terminal is called, the destination telephone number data is stored in the telephone number memory, the connection is disconnected, and then the telephone number memory recorded in the PHS terminal is used. A private telephone system characterized by performing control so as to be able to make a call to the destination based on the read data. Extension calls are connected and controlled between a plurality of PHS terminals and / or a plurality of extension telephones having a function of reading data from a telephone number memory capable of storing incoming or outgoing telephone number data and making outgoing calls. In a private telephone system that can control connection to a call,
The other party's telephone number for making a call from an arbitrary PHS terminal among the plurality of PHS terminals is selectively read out from the telephone directory data stored in a device such as a personal computer, and the read other party's telephone number With the data added to the call setup message, the corresponding PHS terminal is called, and when there is a response, the destination telephone number data is stored in the telephone number memory, and then the PHS terminal can make a call to the destination. A private telephone system characterized by control. The local telephone system according to claim 1 or 2, wherein the device such as a personal computer is a PHS terminal. A means for notifying whether the telephone number record in the telephone number memory is a record when an incoming call is actually received or a record based on the destination telephone number data is added. The local telephone system according to any one of claims 1 to 3. The private telephone system according to any one of claims 1 to 3, wherein means for notifying whether the telephone number of the other party is an extension call partner or an external call partner is added. . The private telephone system according to any one of claims 1 to 3, wherein the telephone number memory is configured to be included in a memory in which incoming call history data is stored. The private telephone system according to any one of claims 1 to 3, wherein the telephone number memory is configured to be included in a memory in which redial data is stored.

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