JP3508738B2 - Printing device, data management device, message notification method, and message notification program - Google Patents

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a printing device, a data management device, a message notifying method, and a message notifying program, and more particularly, to a printing device connected to a network when the printing becomes impossible. The present invention relates to a printing device, a data management device, a message notification method, and a message notification program for notifying a client of that message.

[0002]

2. Description of the Related Art Conventionally, a personal computer (PC) or workstation is connected to a printing apparatus (printer, a printer / facsimile / copier multifunction machine, etc.) by a network, and a personal computer or workstation (here There is known a technique in which a print job is sent from a client) to a printing device and printed.

[0003]

In such a network environment, it is assumed that a user such as a personal computer sends a print job to a printing apparatus. At this time, the user rarely checks whether or not the printing device is in a printable state (except when the printing device is near the user).

Therefore, the user generally knows that the printing apparatus is in a state in which printing is not possible (for example, during maintenance or when an error occurs) after the job has been sent. is there. At this time, if the print job has been expanded in the printing apparatus, the user cancels the print job of the printing apparatus and outputs the print job to another printing apparatus again, or waits until the printing apparatus returns. There is a need to. Due to the print instruction operation by the user at this time, a trouble may occur in a printing apparatus in a network environment used by a plurality of users, or an excessive load may be applied to the network.

Further, if it is attempted to notify all users in the network that printing is not possible, the notification may overload the network or notify the users who do not need the information. is there.

The present invention has been made to solve the above problems, and is capable of accurately notifying a user that printing by the printing device is impossible, a printing device, a data management device, and a message notifying method. And to provide a message notification program.

[0007]

According to an aspect of the present invention to achieve the above object, a printing device includes a receiving unit for receiving a signal from a client via a network, and a printing unit based on the received signal. A storage unit that acquires the access information that the client has accessed to the printing device and stores it in the database, and when printing cannot be executed, the client is extracted from the database based on predetermined conditions, and the extracted client is sent to the extracted client. and a notification unit for notifying a message that is not printable, the notification unit
Used to send print jobs frequently in the past
Specified in the past from the time when the user cannot print
The users who have sent the print job within the time period of are extracted . Good
It is more difficult to print at certain times
It is the time zone of.

[0008] Preferably, the notifying unit notifies the client, which satisfies a predetermined condition in the database, that printing is possible, when the state in which printing cannot be executed is changed to the state where printing is possible.

[0009] Preferably, the access information includes information on access time, and the notifying unit extracts the client based on the information on access time.

[0010] Preferably, the access information includes information on the number of accesses, and the notifying unit extracts the client based on the information on the number of accesses.

[0011] Preferably, the access information includes information on the access method, and the notifying unit extracts the client based on the information on the access method.

[0012] Preferably, the access information includes information for identifying the client, and the notifying unit extracts the client based on the information for identifying the client.

[0013] Preferably, the access information includes a communication data amount, and the notifying unit extracts the client based on the communication data amount.

Preferably, the access information includes option setting information at the time of printing, and the notification unit extracts the client based on the option setting information at the time of printing.

Preferably, the database stores information on at least a part of the access source address of the client, access date and time, protocol used, user name, amount of data, frequency of use and option of use.

According to another aspect of the present invention, a data management apparatus has a storage unit that acquires access information of a client accessing a printing apparatus via a network and stores the access information in a database, and cannot execute printing by the printing apparatus. When a notification indicating that the client is in a non-printing state is received, the client is extracted from the database based on a predetermined condition, and a notification unit that notifies the extracted client of a message indicating that printing is impossible is provided . Printed frequently on the belt
The user who was sending the job or was unable to print
User who sent the print job within the specified time in the past
Extract the . It is not possible to print during a certain time period
Is the current time zone.

According to another aspect of the present invention, a message notifying method includes a receiving step of receiving a signal from a client via a network, and access information for accessing the printing device by the client based on the received signal. The storage step of acquiring and storing in the database, and when printing cannot be executed, the client is extracted from the database based on predetermined conditions,
And a notification step of notifying a message that it is impossible printed to the extracted client, notifying step
Used to send print jobs frequently in the past
Specified in the past from the time when the user cannot print
The users who have sent the print job within the time period of are extracted . Good
It is more difficult to print at certain times
It is the time zone of.

According to still another aspect of the present invention, the message notification program includes a receiving step of receiving a signal from the client via the network, and access information for accessing the printing device by the client based on the received signal. The step of collecting and storing in the database, and when printing cannot be executed, the client is extracted from the database based on the specified conditions, and a message indicating that printing is not possible is sent to the extracted client. Causing the computer to perform the notifying step of notifying. The notification step is frequent in the past in a certain time period.
The user who sent the print job or cannot print
Print job is sent within a predetermined time in the past
Extracted users. Preferably, a certain time zone is a mark
It is the current time zone when printing is not possible.

According to yet another aspect of the present invention, a message notification method includes a storage step of acquiring access information of a client accessing a printing device via a network and storing the access information in a database, and printing of the printing device. And a notification step of notifying the extracted client of a message indicating that printing is not possible when the client is extracted from the database based on a predetermined condition when the notification of the impossible state is received. Notification step
Used to send print jobs frequently in the past
Specified in the past from the time when the user cannot print
The users who have sent the print job within the time period of are extracted.

According to still another aspect of the present invention, the message notification program includes a storage step of acquiring access information of a client accessing the printing device via a network and storing the access information in a database, and printing of the printing device. Upon receiving the notification of the impossible state, the computer is caused to execute a notifying step of extracting the client from the database based on a predetermined condition and notifying the extracted client of a message indicating that printing is impossible. Notification steps are frequently marked at certain times in the past.
The user who sent the print job, or the
The print job is sent within the specified time in the past
Extracted users.

According to yet another aspect of the present invention, a computer-readable recording medium records the above message notification program.

[0022]

DESCRIPTION OF THE PREFERRED EMBODIMENTS [First Embodiment] A printing apparatus according to a first embodiment of the present invention will be described below with reference to the drawings.

When the printing apparatus according to the present embodiment is in a state in which printing cannot be performed due to maintenance or an error state, a printing impossible message is notified among users who have used the printing apparatus. Suitable users for performing the job (in particular, users who may send a print job during the unprintable state) are extracted. Then, an appropriate notification method (e-mail notification, instant message notification, facsimile or telephone notification, etc.) is selected for the extracted user, and notification is performed by the selected notification method.

Thus, the user can recognize that printing by the printing device is impossible before sending the print job to the printing device. This allows the user to use suitable alternatives, such as printing with another printing device. In this way, in the present embodiment, it is possible to prevent the occurrence of new troubles in the printing apparatus and reduce the traffic load on the network.

Further, since the message indicating that printing is impossible is sent only to the extracted user, it is possible to prevent unnecessary notification from being given to a person who does not use the printing apparatus. Furthermore, since an appropriate notification method is selected for the user, the efficiency of message notification can be improved.

FIG. 1 is a diagram showing the configuration of a network to which the printing devices P1 and P2 according to the first embodiment of the present invention are connected. Referring to the figure, printing devices P1 and P2 and workstations WS1 to WS3 are connected to a local area network (LAN). Also, the network is connected to the Internet I through the firewall F. It is assumed that the workstation WS4 is connected to the Internet I.

Each of the workstations WS1 to W
By transmitting a print job from S4 to the printing apparatuses P1 and P2 via the network, printing using the printing apparatuses P1 and P2 is executed.

FIG. 2 is a block diagram showing the hardware configuration of one (P) of the printing apparatuses P1 and P2.

Referring to the drawing, the printing apparatus P includes a print engine (a transfer drum or a laser driving apparatus in the case of a laser printer, an ink jet head in the case of an ink jet printer) 103, and a print engine 103.
An engine interface 101 for driving the engine,
A CPU 107 that controls the entire apparatus, a ROM (flash ROM) 109 that stores a program and its own IP address and constants, and a RAM 111 that records the program and operates as a working area of the program.
And interface 1 for connecting to the network
05, an access management / data management / notification management unit 113 (hereinafter simply referred to as management unit 113) for managing access information of a client who has accessed the printing apparatus, a hard disk for storing access information, etc. And a database 115 including.

The interface 105 transmits / receives data to / from an external device via the LAN, and also transmits / receives data such as telephone, facsimile, and electronic mail via a telephone line or the Internet.

The management section 113 is a section for detecting and managing an access made by the user to the printing apparatus. The management unit 113 has three functions of an access management unit, a data management unit, and a notification management unit. Of these, the data management unit stores the information obtained by the access management unit in the database 115.
This is a part for storing necessary data in the database 115 and extracting necessary data from the database 115. That is, the data management unit takes over the management of the database 115. The notification management unit is a unit that notifies the user of the status of the printing apparatus.

When the user accesses the printing device by setting the print driver of the workstation or sending a job to the printing device, the management device 113 senses that the printing device has been accessed. . Then, information about access (access source address, access date and time, protocol used, user name, data amount, frequency of use of the printing device by that user (number of times), option setting at the time of printing, etc.) is stored in the database 115. To go. If necessary, the management unit 113 utilizes an external database via the interface 105 and acquires appropriate information (for example, a domain name system (DNS) acquires a domain name from an IP address).

When the printing apparatus becomes in a state in which printing cannot be performed due to maintenance or an error, a user suitable for notifying the status of the printing apparatus is extracted from the database 115. Then, an appropriate notification method is selected for each user to notify that the printing device cannot process.

FIG. 3 shows workstations WS1 to WS.
It is a block diagram which shows the hardware constitutions of one of the four.

Referring to the figure, the workstation includes a CPU 601 for controlling the entire apparatus and a display 6.
05 and a LAN (Local Area Network) card 6 for connecting to the network and communicating with the outside
07 (or a modem card), an input device 609 including a keyboard and a mouse, a floppy (registered trademark) disk drive 611, a CD-ROM drive 613, a hard disk drive 615, and an RA.
It has an M617 and a ROM 619.

The program for driving the CPU (computer) of the workstation or the printing apparatus as described in the present embodiment can be recorded in the recording medium such as the floppy disk F or the CD-ROM 613a. This program is sent from the recording medium to a recording medium such as a RAM in a workstation or a printing device and recorded therein. The program may be recorded in a recording medium such as a hard disk, a ROM, a RAM, or a memory card and provided to the user. Alternatively, such a program may be downloaded to a workstation or a printing device from an external site or the like via the Internet and executed.

FIG. 4 shows workstations WS1 and WS.
2 is a diagram for explaining a method of transmitting a print job from WS4 to printing apparatuses P1 and P2. FIG.

Referring to the figure, firstly, it is possible to directly send a print job from the workstation WS1 to the printing device P1 via the network. Secondly, the print job can be sent from the workstation WS2 to the printing device P2 via a mail server (here, the workstation WS3 is assumed to be a mail server) in the form of being attached to a mail.

Third, it is also possible to send a print job from the workstation WS4 outside the LAN to the printing devices P1 and P2 via the Internet I and the firewall F.

FIG. 5 shows the database 115 of the printing apparatus P.
It is a figure which shows the access information table 1 recorded on (refer FIG. 2).

Referring to the figure, every time the printing device P is accessed from a workstation, the management unit 113 accesses the database 115 from the access source address, access date and time, protocol used, and user name. , No. of data, amount of data, option setting information at printing (use option), and access method (whether a print job was sent directly, sent via a mail server, or sent from outside via the Internet) ． It is recorded for each.

FIG. 6 is a diagram showing the access information table 2 recorded in the database 115. Referring to the figure, in this table, information calculated by CPU 107 based on the table shown in FIG. 5 is recorded.
Specifically, an access source address, an access time zone, a used protocol, a user name, an average data amount, a use frequency (access frequency), a use option, and an access method are recorded for each workstation.

For example, as the access time zone, the time when the print job is sent via the workstation is recorded, and conversely, the information such as no access from the time is recorded. As the average data amount, the average data amount is recorded based on the data amount recorded in each access in FIG. As the usage frequency, the number of times of access (or the access frequency, etc.) within a certain period is recorded.

FIG. 7 is a diagram showing a print impossible message notification method table recorded in the database 115. This is what the printer creates from the tables of FIGS. In this table, a message notification method when printing becomes impossible is recorded for each workstation. As the message notification method, for example, methods such as (1) instant message, (2) electronic mail, (3) telephone, and (4) facsimile can be recorded. Here, for a workstation whose notification method is instant message, a message is sent to the message transmitting / receiving software resident in the workstation. As a result, the fact that the printing device cannot print is immediately displayed on the screen of the workstation. This makes it possible to promptly notify the user that printing is impossible.

To the workstation whose notification method is e-mail, a notification indicating that printing is impossible (e-mail notification) is sent via the mail server. This allows the user to be notified that printing is not possible, although not as quickly as with an instant message.

Further, the user who selects the telephone as the notification method is notified by using a voice message through a telephone line (not shown) or an internet telephone. The user who has selected facsimile as the notification method is notified by facsimile data (this may be a notification to a normal facsimile device using a telephone line or a FAX software of a workstation). Be done.

Various forms can be considered as a method of selecting the notification method. For example, since it is necessary to promptly notify a user who frequently uses the printing apparatus that printing is impossible, it is conceivable to select a notification method by an instant message (or telephone).

8 and 9 are flowcharts showing the processing of the program executed in the printing apparatus.

Referring to the figure, initialization is performed after the power is turned on in step S101. After that, step S
The process waits until a print job is received at 103.

The user uses the application on the workstation to create sentences, illustrations, etc., and then
Send the print job to the printing device. If the printing apparatus determines that the print job is received in step S103, the printing apparatus accepts the job and prints the job in step S105. At the same time, step S107
5, the contents of the access information of FIG. 5 are recorded and calculated, the contents of FIG. 6 are obtained, and the contents are recorded in the database.

In step S109, it is determined whether a maintenance state or an error has occurred in the printing apparatus. If NO, the process returns to step S103 to wait for a print job.

On the other hand, when it is determined in step S109 that a maintenance state or an error has occurred, the database is searched in step S111 to identify (extract) the user to whom a message indicating that printing is impossible is to be notified.
Is performed. Then, in step S113, a preferable notification method is specified (selected) for each user to be notified.

Next, in step S115, the extracted user is notified using the selected notification method that the printing device cannot process.

In step S117, it is determined whether or not the printing apparatus has returned to the processable state. If YES, in step S119, the method of notifying the user of the fact that the process is impossible is given. In the same way, the printer is notified that it has returned.

When extracting the users to be notified in step S111, the following criteria can be used, for example.

(1) A user who has used the printing device in the past (2) A user who belongs to a specific address (3) A certain time zone (for example, the current time zone where printing is not possible) The user who has sent the print job to (4) The user who has sent the print job within a predetermined time in the past from the time when printing became impossible (5) The user who has sent the print job using a specific protocol (6 ) Users belonging to a specific group (this is determined by, for example, the user name or address) (7) Users who have sent a certain amount of data or more (because it is troublesome to send again) (8) ) Frequently used users (9) Users who have used certain print setting options (10) Applicable users by combining multiple of the above conditions ( For example, a user who has used a printing device with a specific protocol within a certain period of time) or changes the extraction conditions based on the cause of printing failure (during maintenance, an error, an error occurs only with certain options, etc.) You may allow it.

The notification method is determined in step S113 under the following conditions, for example.

(1) When the user sends a print job via another server such as electronic mail, the unprintable message is also sent via another server using electronic mail or the like. On the other hand, if the user directly sends a print job from the workstation to the printing device,
Send a message (instant message) to an address on the protocol.

(2) A message is sent directly to the address on the protocol in order to promptly notify the user who printed before a fixed time from the time when the processing became impossible. For other users, messages are sent to individuals via other servers such as e-mail.

(3) A message is sent to a user who has sent a job to the printing apparatus from the Internet or the like (for example, outside the company) beyond the firewall by using electronic mail, telephone, facsimile, or the like. On the other hand, LA
An instant message is sent to a workstation connected to N (for example, a workstation in the company).

(4) When the print processing becomes impossible, an instant message is sent to the user who regularly uses the printing device during the time period.

(5) Instant notification is given to the user who has tried to acquire the status information of the printing apparatus within a fixed time (the user who has accessed within a fixed time) in order to promptly notify the user.

By switching the notification method (including protocol switching) as described above, it is possible to quickly send a message to a user who needs to be notified promptly, and to a user who does not. Makes it possible to make a notification using e-mail or the like without disturbing the work performed by the user.

[Second Embodiment] FIG. 10 is a diagram showing the configuration of a network in which the notification unit U according to the second embodiment of the present invention is adopted.

Referring to the figure, the same printing device as the conventional printing device is used as the printing device P2 in this network. However, in the present embodiment, the printing apparatus P2 is not provided with a network interface, and thus is connected to the network via the notification unit U.

FIG. 11 is a block diagram showing the configuration of the notification unit U. Referring to the figure, the notification unit U includes an access management / data management / notification management unit (hereinafter simply referred to as “management unit”) 201 and a database 203 such as a hard disk for accumulating access information and the like. There is. The management unit 201 and the database 203 are substantially the management unit 113 and the database 1 of FIG.
The same operation as 15 is performed. That is, the computer in the management unit 201 executes the programs shown in the flowcharts of FIGS. 8 and 9.

In this embodiment, the notification unit U exists between the workstation and the printing apparatus P2, and the communication between the workstation and the printing apparatus P2 is always performed via the notification unit U. . As a result, the notification unit U easily manages access to the printing device P2 and stores the access information in the database 20.
It becomes possible to accumulate in 3.

Further, the notification unit U regularly acquires the status information of the printing device P2. As the acquisition method, a notification (such as SNMP Trap) from the printing device may be acquired, or the notification unit U may periodically poll the status information (for example, poll the MIB value of the printing device by SNMP). May be performed.

In this way, in the present embodiment, it becomes possible to appropriately send a message to the user when printing is not possible, as in the first embodiment, while using the conventional printing apparatus.

[Third Embodiment] Since the configuration of the network to which the printing apparatus according to the third embodiment of the present invention is connected is the same as that shown in FIG. 1, the description thereof will not be repeated here.

FIG. 12 is a block diagram showing the configurations of the printing apparatus P and the workstation WS3 in this embodiment.

Referring to the drawing, the printing apparatus P in the present embodiment is provided with a management unit 117 which performs only access management and data management. Other configurations are similar to those of the printing apparatus according to the first embodiment. The workstation WS3 that manages the printing apparatus manages access data and notification of messages.
And a database 303 for accumulating access information.

In the present embodiment, the data management unit and the notification management unit are built in the workstation WS3 independently of the printing apparatus P. The printing device is a management unit 11
7 is used to manage access from the workstation and access data. The access data is stored in the database 115 as in the first embodiment.

On the other hand, the management section 301 in the workstation WS3, which is independent of the printing apparatus P, exchanges the data stored in the database 115 with the management section 117 of the printing apparatus P, and transfers the data stored in the database 115. Get status information. Further, the data of the access information tables 1 and 2 (see FIGS. 5 and 6) in the database 115 is acquired and stored in the database 303 in the workstation WS3. Further, the management unit 301 accumulates the unprintable message notification method table (see FIG. 7) in the database 303 based on the information in the database 303.

In this way, in the present embodiment, when the workstation WS3 detects the unprintable state of the printing device, the workstation WS3 specifies the workstation and the notification method to be notified, Notification of the unprintable state is given. By doing so, also in this embodiment, the same processing as in the first and second embodiments can be performed.

In the above embodiment, a workstation is given as an example of the client, but other clients are personal computers,
Mobile gears, scanners, etc. can be used. Further, as the printing apparatus, if it has a printing function, a printer, a copying machine, a facsimile machine, and a composite machine thereof can be considered.

Further, not only the method described in the above embodiment, but also the conditions for extracting the party to whom the message indicating that printing is not possible are extracted, the access time of the client, the number of accesses, the access method (procedure). , Protocol, etc., information that identifies the client (address,
Elements such as a user name), communication data amount, and option setting information at the time of printing can be used alone or in appropriate combination. Also, as a condition for determining the notification method, these elements can be used alone or in an appropriate combination.

In the present embodiment, the notification method is selected and notified for each user to be notified. However, by deleting step S113 in FIG. For example, the notification may be made by an instant message or an electronic mail.

In the above embodiment, the notification method is automatically selected for each user to be notified, but the user may be allowed to select the notification method. In this case, the user accesses the printing device from the client (for example, the workstation WS1) and directly inputs the notification method into the database 115, so that the notification method desired by the user is recorded in the table of FIG. Become.

The embodiments disclosed this time are to be considered as illustrative in all points and not restrictive. The scope of the present invention is shown not by the above description but by the claims, and is intended to include meanings equivalent to the claims and all modifications within the scope.

[Brief description of drawings]

FIG. 1 is a diagram showing a network to which a printing device according to a first embodiment of the present invention is connected.

FIG. 2 is a block diagram showing a configuration of the printing apparatus of FIG.

FIG. 3 is a block diagram showing a configuration of a workstation.

4 is a diagram showing a specific example of a method of transmitting a print job in the network of FIG.

FIG. 5 is a diagram showing an access information table 1 recorded in a database.

FIG. 6 is a diagram showing an access information table 2 recorded in a database.

FIG. 7 is a diagram showing an unprintable message notification method table recorded in a database.

FIG. 8 is a flowchart of a program executed by the CPU of the printing apparatus.

FIG. 9 is a flowchart following FIG.

FIG. 10 is a diagram showing a configuration of a network to which a notification unit U according to a second embodiment of the present invention is connected.

FIG. 11 is a block diagram showing the configuration of a notification unit U.

FIG. 12 is a block diagram showing configurations of a printing apparatus P and a workstation WS3 according to a third embodiment of the present invention.

[Explanation of symbols]

107 CPU, 113 management unit, 115, 203, 3
03 database, 117, 201, 301 management unit, P, P1, P2 printing device, WS, WS1 to WS4
Workstation (client), F firewall, I Internet.

─────────────────────────────────────────────────── --- Continuation of the front page (56) Reference JP 2000-187582 (JP, A) JP 11-327854 (JP, A) JP 10-302014 (JP, A) JP 10-32670 (JP, A) JP 2000-322215 (JP, A) JP 11-24854 (JP, A) JP 2000-112686 (JP, A) JP 9-160733 (JP, A) JP 2001 -75766 (JP, A) JP 11-85416 (JP, A) (58) Fields investigated (Int.Cl. ⁷ , DB name) G06F 3/12 B41J 5/00 B41J 29/00 H04N 1/00 107

Claims (23)

(57) [Claims] 1. A receiving means for receiving a signal from a client via a network, and a storing means for acquiring access information of the client accessing a printing device based on the received signal and storing the access information in a database. the execution of the printing is impossible state, and a notification unit operable to extract the client based on a predetermined condition from the database, and notifies the message that it is impossible printed to the extracted client, the notification The method is to print jobs frequently in the past during a certain time period.
User who was sending or time when printing became impossible
From the user who sent the print job within the specified time in the past
Printing device to extract . 2. Printing cannot be performed during the certain period of time.
The printing device according to claim 1, wherein the printing device is in the current time zone.
Place 3. The notifying unit notifies a client, which satisfies a predetermined condition in the database, that printing is possible when the execution of the printing becomes impossible. The printing apparatus according to claim 1 or 2 . 4. The access information includes information about an access method, and the notifying unit extracts a client based on the information about the access method.
The printing device according to any one of 1 to 3 . Wherein said access information includes information for identifying the client, the notification unit extracts the client based on the information identifying the client, the printing device according to any one of claims 1-3. Wherein said access information includes data amount of communication, the notification unit extracts the client based on the data amount of the communication, the printing apparatus according to any one of claims 1-3. Includes 7. Option setting information when the access information is printed, the notification unit extracts the client based on the options setting information at the time of the printing, the printing of any of claims 1-3 apparatus. 8. The database stores information on at least a part of an access source address of a client, an access date and time, a protocol used, a user name, a data amount, a frequency of use, and a use option.
The printing device according to any one of claims 7 to 10 . 9. A storage unit that acquires access information of a client accessing a printing device via a network and stores the access information in a database; and when receiving a notification indicating that printing of the printing device is impossible, based from the database on a predetermined condition to extract the client, and a notifying means for notifying a message that is not printable to extracted client, the notification unit may frequently print job past a certain time period
User who was sending or time when printing became impossible
From the user who sent the print job within the specified time in the past
Data management device to extract . 10. The certain period of time means that printing cannot be performed.
10. The data according to claim 9, which is the current time zone
Management device. 11. A receiving step of receiving a signal from a client via a network, and a storing step of acquiring access information of the client accessing a printing device based on the received signal and storing the access information in a database. the execution of the printing is impossible state, and a notification step of the extracting client based on a predetermined condition from the database, and notifies the message that it is impossible printed to the extracted client, the notification Steps are frequently printed in the past in a certain time zone.
The user who was sending the job or was unable to print
User who sent the print job within the specified time in the past
Message notification method to extract the message. 12. The certain period of time means that printing cannot be performed.
The message according to claim 11, which is the current time zone in which the message is displayed.
Sage notification method. 13. A receiving step of receiving a signal from a client via a network, and an accumulating step of acquiring access information for accessing the printing device by the client based on the received signal and accumulating it in a database. When the printing cannot be executed, the computer is made to execute a notifying step of extracting the client from the database based on a predetermined condition and notifying the extracted client of a message indicating that the printing is impossible. In the notification step, the print job is frequently
The user who was sending the job or was unable to print
User who sent the print job within the specified time in the past
A message notification program that extracts the message. 14. The certain period of time means that printing cannot be performed.
The message according to claim 13, wherein the message is in the current time zone.
Sage notification program. 15. The notifying step notifies a client that satisfies a predetermined condition in the database that printing is possible when the printing becomes impossible to execute. 15. The message notification program according to claim 13 or 14 . 16. The message notification program according to claim 13 , wherein the access information includes information about an access method, and the notifying step extracts a client based on the information about the access method. 17. The message notification program according to claim 13, wherein the access information includes information identifying a client, and the notifying step extracts the client based on the information identifying the client. . 18. The method of claim 17, wherein the access information includes data amount of communication, the notification step extracts the client based on the data amount of the communication, according to claim 13 to 15 noise
Message notification program according to any Re. 19. The access information includes option setting information at the time of printing, and the notifying step extracts a client based on the option setting information at the time of printing.
The message notification program according to any one of claims 13 to 15 . 20. The database stores information of at least a part of an access source address of a client, an access date and time, a protocol used, a user name, an amount of data, a frequency of use, and a use option.
The message notification program described in any one of 13 to 19 . 21. An accumulating step of accumulating access information of a client accessing a printing device via a network and accumulating it in a database; and receiving a notification that printing of the printing device is impossible, based from the database on a predetermined condition to extract the client, and a notification step of notifying a message that it is impossible printed to the extracted client, the notification step, the past frequently print job in a certain time period
The user who was sending the job or was unable to print
User who sent the print job within the specified time in the past
Message notification method to extract the message. 22. An accumulating step of accumulating access information of a client accessing a printing apparatus via a network and accumulating in a database, and receiving a notification that printing by the printing apparatus is inexecutable, based from the database on a predetermined condition to extract the client, a message that it is impossible printed to the extracted client is executed and a notification step of notifying the computer, the notification step, the past frequently in a certain time period Print job
The user who was sending the job or was unable to print
User who sent the print job within the specified time in the past
A message notification program that extracts the message. 23. A recording medium on which the message notification program according to claim 13 is recorded.