JP3499533B2 - Waiting time display system - Google Patents

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a waiting time display capable of displaying a waiting time until a new eating person will be seated when the seats in the restaurant are almost full. Regarding the system.

[0002]

2. Description of the Related Art In recent years, with the diversification of food culture, the number of people eating out and eating out at restaurants has become very large. In particular, an endlessly formed circulation for food and drink transportation. A conveyor belt is provided along a food and drink table such as a counter, and a container such as a plate on which food and drink such as sushi is placed is conveyed on the conveyor path. Many people have come to use it because they can eat, drink, or cook without moving, and food and drink customers can eat and drink while sitting at their seats while selecting their desired products.

[0003]

With the increase in the number of customers eating and drinking, not only in these conveyor belt sushi restaurants, but the seats in the restaurants are often full.
There are many questions such as how long the waiting time is compared with the food and drink waiting for the seats, and in the past, in order to answer these questions, a clerk such as an information desk asks a salesperson such as the situation of each seat and the food and drink of the seat. The seating time is memorized and recorded, and the waiting time for new customers is decided by empirical cans, etc. Since the number of seats owned by each of the seats has become extremely large, it is difficult to understand the situation of each seat and how long the food and drink customers are seated. However, there has been a problem that it is impossible to provide the information to the food and drink customers who are waiting for the seats by accurately determining the waiting time and the like, and the service to the food and drink customers is deteriorated.

Therefore, the present invention has been made in view of the above-mentioned problems, and an object of the present invention is to provide a waiting time display system capable of displaying how long a new customer will wait. I am trying.

[0005]

In order to solve the above-mentioned problems, the waiting time display system of the present invention belongs to a food / drink group consisting of a food / drink customer and a food / drink customer who is a companion of the food / drink customer. An input means capable of inputting the seats of the food and drinks, the seating status of the seats and the number of food and drinks belonging to the new food and drink group, a clock means capable of outputting at least time information, and a seat for the food and drinks belonging to each food and drink group In the above, the elapsed time from the time when the seat is occupied is calculated based on the time information from the clock means, and the calculated elapsed time is subtracted from the predetermined absent time set in advance. The remaining seat time calculating means for calculating the remaining seat time, and the remaining seat time for each seat calculated by the remaining seat time calculating means and the new eating and drinking group input by the input means. Food and drink to which it belongs Based on the number of people, the waiting time for all seat combinations that allows the food and drink group of that number to sit together in a group is determined by the longest remaining seat time among the seats present in each seat combination. The waiting time is selected as the waiting time, and at least the waiting time determined by the waiting time determining means for determining the smallest waiting time among the waiting times of the selected seating combinations as the waiting time is displayed. And at least a display means. According to this feature, the remaining delinquent time for each seat calculated from the elapsed time of the seats of the food and drinks belonging to each eating and drinking group and a predetermined predetermined absent time, and the food and drinks belonging to the new eating and drinking group Based on the number of customers, in each seat combination that allows the number of people to sit in a group, the longest remaining seat time of each seat belonging to the seat combination is set as the waiting time of the combination, By displaying the one with the smallest waiting time as the waiting time of the new eating and drinking group, the clerk etc. can easily and accurately set the waiting time of the new eating and drinking group without making a complicated memory or memo. Can be presented to the food and drink customers, and the service to the food and drink customers can be improved.

In the waiting time display system according to the present invention, it is preferable that the display means displays together with the waiting time the audience seat combination that is the smallest waiting time determined by the waiting time determining means. If you do this,
It is possible to grasp the seats belonging to the seat combination displayed as the waiting time.

In the waiting time display system according to the present invention, it is preferable that the display means displays the food / drink group present at that time in a distinguishable manner. By doing so, it is possible to grasp the presence status of the food and drink group that is present at that time.

In the waiting time display system of the present invention, the input means is capable of inputting the type of each food and drink customer belonging to the food and drink group, and the predetermined absent time is registered for each type of food and drink customer. The remaining absent seat time calculating means has a storage means, and the predetermined delay time stored in the storage means of a type to which a food and drink customer present at the seat is stored as the predetermined predetermined absent time. The remaining seat time is calculated using the seat time, and the longest remaining seat time of each food and drink customer who belongs to the same food and drink group is set as the remaining seat time of each food and drink customer who belongs to the food and drink group. It is preferable. By doing this, it is possible to individually set the predetermined absent time according to the type of food and drink, for example, the type of sex, children, etc., and make the remaining absent time closer to the actual one. As a result, the accuracy of the waiting time displayed as a result can be improved.

In the waiting time display system of the present invention, it is possible to input the seats of each eating and drinking person belonging to the eating and drinking group consisting of the eating and drinking person or the eating and drinking person who is a companion of the eating and drinking person and the seating status of the eating and drinking person. In addition, it is preferable to include an input terminal including a transmission unit capable of transmitting the input information in a non-contact state, and a reception unit capable of receiving transmission from the input terminal. In this way, a clerk or the like who guides a customer to a seat can carry the input terminal and carry out the input at the seat, and the input error can be greatly reduced.

In the waiting time display system of the present invention, it is preferable that the input terminal has a touch panel capable of inputting on a display device on which a layout of passenger seats is displayed.
With this configuration, the operator of the input terminal can perform the input operation while confirming the layout display of the passenger seat on the touch panel, and the operability of these input operations can be significantly improved.

In the waiting time display system according to the present invention, the passenger seat is provided along a circulation type conveyance path capable of providing the food and drink container on which the food and drink is placed to the customers with an endless circulation conveyance path. Preferably. By doing so, when there is a circulation type conveyance path in the restaurant, the line of sight is blocked by the circulation type conveyance path, and it is difficult to confirm the situation of the seats of the passengers. And a greater effect can be obtained.

[0012]

BEST MODE FOR CARRYING OUT THE INVENTION Embodiments of the present invention will be described below with reference to the drawings.

(Embodiment) FIG. 1 is a diagram showing an in-store situation of a conveyor belt sushi restaurant, which is a restaurant equipped with a waiting time display system for customers according to this embodiment, and FIG. FIG. 4 is an external perspective view showing an input terminal used in the time display system, FIG. 3 is a block diagram showing the configuration of the input terminal used in the waiting time display system of this embodiment, and FIG. It is a block diagram which shows the structure of the passenger seat management computer used for the waiting time display system.

First, as shown in FIG. 1, a restaurant provided with the waiting time display system according to the present embodiment, as shown in FIG. 1, surrounds a flat top chain conveyor 2 which is an endless circulation type transport path, and a food and drink counter 1. The seats 4 are provided, and various kinds of sushi which are food and drink are placed on the sushi plate 3 which is a food and drink container and put on the flat top chain conveyor 2, so that various kinds of sushi can be obtained. It is a conveyor belt sushi restaurant that is conveyed on the conveyor 2 and provided to customers.

At a predetermined position near the entrance of this conveyor belt sushi restaurant, as shown in FIG. 1, a passenger seat management computer 6 which constitutes the waiting time display system of the present embodiment is installed, so that a clerk such as a seat clerk can The display contents of the display 7 of the passenger seat management computer 6 can be visually confirmed, and the waiting time display system according to the present embodiment includes the passenger seat management computer 6 and the passenger seat manager as shown in FIG. It is mainly composed of an input terminal 20 which can be carried by a store clerk or the like.

First, the input terminal 20 constituting the input means of the waiting time display system of this embodiment will be described.
The appearance of the input terminal 20 is as shown in FIG.
A relatively large display screen formed by a liquid crystal display (LCD) panel 21 is provided on the front surface, and an input pen 32 is provided on the surface of the LCD panel 21.
A transparent touch panel 23 that can output the coordinate information of the input position by touching the touch panel etc. is provided, and the input operation can be easily performed on the display screen using the input pen 32. There is. In addition, 25 in FIG.
Is a main switch for inputting start / stop of the input terminal 20, and 31 is an antenna connected to the built-in wireless communication module 30.

The configuration of the input terminal 20 of the present embodiment is mainly as shown in FIG. 3, and the above-mentioned LCD panel 21, the LCD driver 22 for controlling the display of the LCD panel 21, and the transparent touch panel 23. In addition, a touch panel driver 24 that detects an input position of the transparent touch panel 23 and outputs it as coordinate data, a power supply circuit unit 26 that is connected to the main switch 25 and a built-in battery 27 and supplies electric power necessary for the operation of each unit, , The antenna 3
1, a wireless communication module 30 as a transmitting means for performing two-way wireless data communication with a wireless LAN terminal 19 connected to the passenger seat management computer 6.
And a storage unit 28 in which a control program of a control microcomputer (MPU) 29, which will be described later, various display screen data, input data, and the like are registered, and these units are connected as shown in FIG. 3 to control each unit. Control microcomputer (MPU)
2, the operator seat number and the input menu on the passenger seat layout displayed on the LCD panel 21 are selected by the operator with the input pen 32 as shown in FIG. 4 is available, and the input information is transmitted to the passenger seat management computer 6 through the wireless LAN terminal 19.

As described above, according to the present embodiment, the presence status of the passenger seat management computer 6 can be input by the contactless data input terminal 20. A clerk or the like who guides the customer to the passenger seat 4 can carry the input terminal 20 and input the presence status of the passenger seat 4 near the guided passenger seat 4, so that a mistake in inputting the passenger seat number, etc. Not only can be greatly reduced, but also the handleability of the input terminal 20 can be greatly improved.

Further, the input terminal 20 of the present embodiment can perform the operation of inputting the presence status while checking the layout display of the passenger seats 4 displayed on the display screen. It is possible to greatly improve the sex.

Next, the structure of the passenger seat management computer 6 is as shown in FIG. 4, and the data bus 10 for sending and receiving data inside the computer is used to calculate waiting time, remaining seat time, etc. A central processing unit (CPU) 11 as a time deciding means and a remaining absent seat time calculating means for executing display screen generation processing based on the calculated waiting time and remaining absent seat time, a RAM 12, a current time information, A real-time clock (RTC) 17 as a clock means capable of outputting calendar information such as a day of the week on an arbitrary date, and an input interface (connectable to an input device such as a keyboard 9 (input means) or a mouse (input means) ( IF) 16
And a display device such as a display 7 as a display means, and a display interface (IF) 14 for outputting display data, and a wireless LAN terminal as a receiving means for performing bidirectional wireless data communication with the input terminal 20. 1
A communication interface 13 connected to 9 for transmitting and receiving data, and a magnetic disk or a magneto-optical disk,
A processing program in which each processing content such as a calculation processing of a waiting time and a remaining seat time, a generation processing of a display screen, and the like executed by the central processing unit (CPU) 11 is described, and the seating status of each passenger seat 4 A storage device 15 in which a seating status database (DB) in which information of seated customers is registered is stored.
, And are considered to be connected to a normal computer.

As shown in FIG. 5 (a), consecutive seat numbers for the individual seats 4 are preset in each of the seats 4, and the presence status D stored in the storage device 15 is set.
In B, as shown in FIG. 5B, the seating times of the food and drink customers present in the seats 4 corresponding to the seat numbers,
The elapsed time from the seating time to the current time, the group ID of the group to which the food and drink customer belongs (the first seat number and the last seat number in the same group), and the customer type (1;
Adult male, 2; adult female, 3; dwarf, 4; infant), and expected absentee time based on the customer type (customer type 1; 30 minutes, customer type 2;
40 minutes, customer type 3; 50 minutes, customer type 4; 50 minutes), remaining absent seat time obtained by subtracting the elapsed time from the expected absent seat time, and the same group ID corresponding to the seat number registered. Based on the presence status table in which the remaining by-group time in which the longest remaining in-stay time is registered, and the registration of unoccupied passengers in the waiting time display screen 40 described later are registered. Corresponding to the generated reference number, the number of unoccupied passengers in the group, the representative name of the unoccupied passengers, and the waiting time calculated based on the group's remaining seat time registered in the presence status table. An unoccupied customer table in which a scheduled seat, which is a combination of a time and a seat number for which an unseated passenger is scheduled to be seated, is registered, and each registration information of the seating status table is input as described above. Input information output from the terminal 20 and the previous The information is updated to the latest information based on the time information output from the RTC 17, and the registration information of the unoccupied table is input information on the waiting time display screen 40 described later or time information output from the RTC 17. The latest information will be updated based on.

The operating conditions of the waiting time display system of this embodiment will be described below with reference to FIGS.

First, a waiting time display procedure on the passenger seat management computer 6 and a registration procedure for a group of unoccupied passengers will be described. FIG. 6 shows a waiting time display screen 40 displayed on the display 7 of the passenger seat management computer 6.
FIG. 4 is a diagram showing the waiting time display screen 40, in which the seat numbers are displayed in correspondence with the layout of the seats 4, and the seating status table is displayed for each group of food and drinks seated at these seat numbers. A passenger seat status display window 41 in which the remaining seat time by group of the registered group is displayed,
A number input section 42 for inputting the number of unoccupied passengers in the group, and a waiting time calculation button 4 for calculating a waiting time based on the number of people input in the number input section 42.
3, the waiting time display section 44 in which the calculated waiting time is displayed, the scheduled seat display section 45 in which a combination of seat numbers corresponding to the earliest waiting time is displayed, and the representative name of an unoccupied customer is input. Customer name input section 46 for registering, a registration button 47 for registering the representative name of the input unoccupied customer and the calculated waiting time in the unoccupied customer table, and the registration status of the unoccupied customer table That is, an unoccupied guest display window 48 in which the status of food and drink customers who are currently unoccupied is displayed,
An update button 49 for recalculating the combination of waiting time and scheduled seats and updating the display content of the unoccupied customer display window 48 to the latest display content, and the reference number selected in the unoccupied customer display window 48. And a delete button 50 for deleting the registration of the unoccupied passenger table are provided. The display is updated every time.

As described above, in the present embodiment, the passenger seat status display window 41 of the waiting time display screen 40 displays the passenger seat numbers corresponding to the layouts of the respective passenger seats 4, and the food and drink passengers present at these seat seat numbers. It is possible to identify each group by group, and since the remaining seat time by group of the group registered in the presence status table is displayed correspondingly, the food and drinks present at that time This is preferable because the presence status of the group can be grasped, but the present invention is not limited to this.

To calculate the waiting time on the waiting time display screen 40, as shown in FIG. 7A, the number of people in the unoccupied passenger group, for example, 4 people If so, “4” is input, and the waiting time calculation button 43 is input.

Based on this, as shown in FIGS. 8 (a) and 9 (a), the CPU 11 combines the passenger seat numbers of the four adjacent passenger seats 4 (1 to 4, 2 to 5 ... 2).
9-2 and 30-3) are extracted from the presence status table. Corresponding to these extracted combinations, the longest time among the group-specific absent seat times corresponding to the passenger seat numbers forming the corresponding combination is registered as the combination-specific aberrant seat time of the combination. For example, in the case of the combination of 1 to 4, the remaining time by group of seat number 1 is 23 minutes and the remaining time by group of seat numbers 2 to 4 is 10 minutes, and the remaining time by combination is 23 minutes. Becomes

Next, the remaining seat time by each combination is compared, and the shortest remaining seat time by combination (FIG. 9A).
In 26 to 29 and 27 to 30 in 18
Minutes), and the remaining seat time according to the selected combination is determined as the waiting time. At that time, the combination of the selected seat numbers (26 to 29 and 27 to 27 in FIG. 9A) is selected.
30 combinations) are determined as the combinations of planned seats, and the determined waiting time is displayed on the waiting time display unit 44 and the combinations of planned seats are displayed on the planned seat display unit 45, as shown in FIG. 7B. It is like this.

As described above, in this embodiment, the waiting time of the group of unoccupied customers and the combination of scheduled seats scheduled to be seated based on the waiting time are displayed. This is preferable because the combination of seats can be grasped and the subsequent processing can be performed smoothly, but the present invention is not limited to this.

In the extraction of the combination of the passenger seat numbers by the CPU 11, when the combination of the planned seats is already registered in the planned seats of the unoccupied customer table,
For example, as shown in FIG.
When 29 and 27 to 30 are already registered as the combinations of planned seats, as shown in FIG. 9B, the seat numbers (19, 20, 26) included in these registered combinations of planned seats. To 30) are extracted and combinations of waiting time and scheduled seats are selected and determined from these combinations and the remaining seat time for each combination.

When registering the group of four unoccupied customers in the unoccupied customer table, after inputting the representative name of the group in the customer name input section 46, a registration button 47 is entered.
Enter. Based on this, a new reference number is generated, and the number input section 4 corresponds to the generated reference number.
The number of persons input in 2, the waiting time displayed on the waiting time display unit 44, and the combination of the planned seats displayed on the planned seats display unit 45 are registered in the unoccupied passenger table, and FIG. As shown in (d), the registered contents are additionally displayed in the unoccupied guest display window 48.

Next, an explanation will be given of the procedure for inputting the passenger seat status on the input terminal 20. FIG. 10 is a diagram showing an input screen 60 displayed on the display screen of the input terminal 20. An input section where each seat number is displayed on the seat layout, a display switch button 61 for switching the display to another input screen (not shown), and a transmission for transmitting input information to the seat management computer 6 The button 62, the group designation button 63 for grouping the selected seat numbers, the vacant button 64 for designating the selected seat numbers as vacant seats, and the above-mentioned customer type 1
The customer type selection section 65 including the customer type selection buttons 65a to 65d for selecting 4 to 4 and the cancel button 66 for canceling the selection of the seat number are provided, and are input on the input screen 60. The input information of the seating status of each passenger seat 4 is temporarily stored in the storage unit 28, and when the send button 62 is input, the temporarily stored input information is transmitted to the seat management computer 6 and the presence status DB is stored. The data of the corresponding customer seat number registered in the seat status table is updated.

Regarding the input status at the input terminal 20, the passenger seats 4 having seat numbers 26 to 30 are vacant, and 27 to 3 of them are vacant seats.
An example will be described in which a group of food and drinks consisting of an adult male, an adult female, and two dwarfs is seated in the number 0 seat 4.

First, as shown in FIG. 11, the input pen 32
After selecting one of the seat numbers in which the food and drinks are seated, the corresponding customer type is selected from the customer type selection unit 65 (Fig. 1).
1 is customer type 1 (customer type selection button 65a)). At this time, a code indicating the selected customer type near the selected seat number (customer type 1; male, customer type 2; female, customer type 3; small, customer type 4;
(Youth) is displayed, and the customer type entered can be identified.

Similarly, after selecting the customer type for the other passenger seat numbers, as shown in FIG. 12, the passenger seat numbers to be grouped are designated by the input pen 32 and the group designation button 63 is input. At this time, the grouped seat numbers are surrounded by the group frame.

Then, as shown in FIG. 13, the vacant seat number is selected and the vacant seat button 64 is input. At this time, a code (empty) indicating a vacant seat is displayed in the vicinity of the passenger seat number for which a vacant seat is selected, so that it is possible to determine that the vacant seat has been input.

Next, if there is no error in these input data, the send button 62 is input as shown in FIG. Based on this, input data (seat number 26; vacant seat, seat number 27; kind 2 (adult female), seat number 2)
8 and 29; customer type 3 (children), seat number 30; customer type 1 (adult male), seat numbers 27 to 30; data indicating the same group) are transmitted to the seat management computer 6 together with the update request.

In the passenger seat management computer 6 which has received these input data and the update request from the input terminal 20, the registration information corresponding to the seat number corresponding to the seat status table in the seat status DB is added to the received input data. Based on the update, the display of the passenger seat status display window 41 is updated.

In the seat management computer 6, as described above, seat number 26; vacant seat, seat number 27; seat type 2, seat numbers 28 and 29; seat type 3, seat number 30; seat type 1, seat numbers 27 to 30 When the data indicating the same group is received, each item corresponding to the seat number 27 in the seating status DB is unregistered (vacant seat), and the seating time corresponding to the seat numbers 28 to 30 is output from the RTC 17. At the current time, the elapsed time is set to 0 minutes, and the group ID is newly generated (a group ID including the first seat number (27) and the last seat number (30) of the same group; 2
7.30), the customer type code (customer seat number 2) corresponding to the customer type
7: Passenger type 2, 28; Passenger type 3, 29; Passenger type 3, 30; Passenger type 1) The absent time set based on the applicable type of visitor (passenger number 27; 40 minutes) , 28; 50 minutes, 2
9; 50 minutes, 30: 30 minutes), the remaining absent seat time is updated to the expected absent seat time, and the group-specific remaining seat time is updated to 50 minutes, which is the longest remaining seat time in the same group. Further, based on the update of the seating status table, the seating status displayed in the passenger seat status display window 41 is updated to the latest seating status.

As described above, in the waiting time display system of the present embodiment, each passenger seat calculated from the elapsed time since the seating of the food and drink customers who belong to each food and drink group and the predetermined expected absent time Based on each group's remaining delinquency time and the number of guests who belong to the new eating and drinking group, in the combination of each seating number that allows the number of seats to be seated in a group, each seating number belonging to that combination The longest one of the remaining seat time by group is set as the waiting time of the combination (the remaining seat time by combination), and the one with the smallest waiting time is displayed as the waiting time of the new eating and drinking group. By displaying on the screen 40, the clerk or the like easily presents a highly accurate waiting time to the customers of the new eating and drinking group without making complicated memory and memos. Door can be, it is possible to improve the service to the food and beverage customers.

Further, the calculation of the remaining absent seat time (the remaining absent seat time by group) is calculated based on the expected absent seat time set individually according to the customer type of the food and drink customer, for example, the difference in sex and children. However, the present invention is not limited to this because it is possible to make the remaining delinquent seat time more accurate and improve the accuracy of the waiting time calculated as a result. Not a thing.

Although the present invention has been described above with reference to the drawings, the present invention is not limited to these embodiments, and modifications and additions within the scope of the present invention are included in the present invention. Needless to say.

For example, in the above-mentioned embodiment, wireless contactless communication is used as the transmitting means. In this case, the input terminal 20 is brought to each position of the passenger seat 4 and input is performed on the spot. However, the present invention is not limited to this, and the communication method may be a non-contact method using infrared rays. Alternatively, a plurality of input terminals for inputting may be provided, and the respective input terminals may be distributed and arranged at appropriate positions of the food and drink counter, and the respective input terminals and the passenger seat management computer 6 may be connected by wire communication.

In the above embodiment, the waiting time is calculated and displayed by the passenger seat management computer 6, but the present invention is not limited to this.
It may be performed using an OS terminal or the like.

In the above embodiment, the conveyor belt sushi shops have been described as an example. However, in the case of these conveyor belt sushi shops,
The view is blocked by the circulation type conveyance path (flat top chain conveyor 2), the situation of each seat 4 is hard to grasp in comparison with a general store, and the effect of the present invention is more easily obtained. It is needless to say that the invention is not limited to this, and can be applied to restaurants such as ordinary restaurants and stores operating using private rooms.

[0045]

The present invention has the following effects.

(A) According to the invention of claim 1, the remaining delinquent seats for each of the seats calculated from the elapsed time of the seats of the food and drink customers belonging to each of the food and drink groups and a predetermined predetermined absent seat time. Based on the time and the number of guests who belong to the new eating and drinking group, in each seat combination that allows the number of seats to be seated in the group, the longest remaining seat time of each seat belonging to that seat combination The waiting time of the combination is displayed, and the one with the smallest waiting time is displayed as the waiting time of the new eating and drinking group, so that the clerk etc. can easily and accurately check the time without making a complicated memory or memo. It is possible to present a waiting time with high property to the customers of the new eating and drinking group, and improve the services to the customers.

(B) According to the second aspect of the invention, it is possible to grasp the passenger seats belonging to the passenger seat combination displayed as the waiting time.

(C) According to the invention of claim 3, it is possible to grasp the seating status of the food and drink group currently seated.

(D) According to the invention of claim 4, it is possible to individually set the predetermined absent time depending on the type of food and drink, for example, the type of sex, children, etc. The time can be closer to the actual one and the accuracy of the resulting displayed latency can be improved.

(E) According to the invention of claim 5, a clerk or the like who guides a customer to a seat can carry the input terminal and carry out the input at the seat, thereby making a mistake in input. It can be greatly reduced.

(F) According to the invention of claim 6, the operator of the input terminal can perform the input operation while confirming the layout display of the passenger seat on the touch panel, and the operability of these input operations is improved. Can be greatly improved.

(G) According to the invention of claim 7, when there is a circulation type conveyance path in the restaurant, the circulation type conveyance path obstructs the line of sight and it is difficult to confirm the situation of the passenger seats. Therefore, a greater effect can be obtained in the waiting time display system of the present invention.

[Brief description of drawings]

FIG. 1 is a diagram showing an in-store situation of a conveyor belt sushi restaurant to which a waiting time display system of this embodiment is applied.

FIG. 2 is an external perspective view of an input terminal included in the waiting time display system according to the present embodiment.

FIG. 3 is a block diagram showing a configuration of the input terminal.

FIG. 4 is a block diagram showing a configuration of a passenger seat management computer that constitutes the waiting time display system according to the present embodiment.

FIG. 5 (a) is a diagram showing a layout of passenger seats in the conveyor belt sushi restaurant, and FIG. 5 (b) is a diagram showing a registration status of a seat status table in a seat status DB stored in the seat management computer. And (c) is a diagram showing the registration status of the unoccupied customer table in the presence status DB.

6A to 6D are diagrams showing waiting time display screens displayed on the display of the passenger seat management computer.

FIG. 7 is a diagram showing an input situation on a waiting time display screen displayed on the display of the passenger seat management computer.

FIG. 8 is a diagram showing remaining seat time by group in the passenger seats.

9A to 9C are diagrams showing a waiting time calculation method in the passenger seat management computer.

FIG. 10 is a diagram showing a display state of a display screen when data is input at the input terminal.

FIG. 11 is a diagram showing a display state of a display screen when data is input at the input terminal.

FIG. 12 is a diagram showing a display state of a display screen when data is input at the input terminal.

FIG. 13 is a diagram showing a display state of a display screen when data is input at the input terminal.

FIG. 14 is a diagram showing a display state of a display screen when data is input at the input terminal.

[Explanation of symbols]

1 Food and drink counter 2 Flat top chain conveyor (circulation type conveyance path) 3 Sushi plate (food and drink container) 4 Guest seat 6 Guest seat management computer 7 Display (display means) 9 Keyboard (input means) 10 Data bus 11 Central processing unit (CPU) ) (Remaining seat time calculation means, time determination means) 12 RAM 13 communication interface 14 display interface 15 storage device (storage means) 16 input interface 17 RTC (real time clock) (clock means) 19 wireless LAN terminal (reception means) 20 Input terminal (input means) 21 LCD panel (display device) 22 LCD driver 23 Transparent touch panel (touch panel) 24 Touch panel driver 25 Main switch 26 Power feeding circuit unit 27 Battery 28 Storage unit 29 Control microcomputer (MPU) 3 Wireless communication module (transmitting means) 31 Antenna 32 Input pen 40 Wait time display screen 41 Passenger seat status display window 42 Number of people input section 43 Wait time calculation button 44 Wait time display section 45 Scheduled seat display section 46 Customer name input section 47 Registration button 48 Unoccupied customer display window 49 Update button 50 Delete button 60 Input screen 61 Display switching button 62 Send button 63 Group designation button 64 Vacant seat button 65 Customer type selection section 65a Customer type selection button (Customer type 1) 65b Customer type selection button (Customer Type 2) 65c Customer type selection button (Customer type 3) 65d Customer type selection button (Customer type 4) 66 Cancel button

─────────────────────────────────────────────────── ─── Continuation of the front page (56) Reference JP-A-5-108674 (JP, A) JP-A-5-108675 (JP, A) JP-A-11-272784 (JP, A) JP-A 2000-194943 (JP, A) JP 2000-207469 (JP, A) JP 11-242697 (JP, A) JP 2000-20832 (JP, A) JP 11-56575 (JP, A) JP 8-153282 (JP, A) JP 2002-259530 (JP, A) Patent 3011883 (JP, B2) (58) Fields investigated (Int.Cl. ⁷ , DB name) G06F 17/60 120 A47G 23/08 JISC file (JOIS)

Claims (7)

(57) [Claims] 1. The seats of each eating and drinking person belonging to the eating and drinking group consisting of the eating and drinking guest or the eating and drinking person who is a companion of the eating and drinking person, the seating status of the eating and drinking seat, and the number of the eating and drinking persons who belong to the new eating and drinking group. Input means capable of inputting, time means capable of outputting at least time information, and in the seats of food and drinks belonging to each eating and drinking group, the elapsed time from the time when the seat is occupied is the time from the clock means. A remaining absent seat time calculating means for calculating the remaining absent seat time of each passenger seat by calculating the information based on the information and subtracting the calculated elapsed time from a predetermined predetermined absent seat time, and the remaining absent seat time calculation Based on the remaining delinquent seat time for each seat calculated by the means and the number of guests who belong to the new eating and drinking group input by the input means, all of the number of eating and drinking groups that can be seated in a group Audience seating For the waiting time for each combination, the longest remaining seat time of the seats existing in each seat combination is selected as the waiting time for that combination,
At least a waiting time determining means for determining the smallest waiting time among the waiting times of the selected seating seat combinations and a display means for displaying at least the waiting time determined by the waiting time determining means. A waiting time display system characterized by: 2. The waiting time display system according to claim 1, wherein the display means displays, together with the waiting time, a combination of passenger seats that has the smallest waiting time determined by the waiting time determining means. 3. The waiting time display system according to claim 1 or 2, wherein the display means displays the food and drink groups present at that time in a distinguishable manner. 4. The input means is capable of inputting the type of each food and drink customer belonging to the food and drink group, and has a storage means in which a predetermined absent time different for each food and drink type is registered, The remaining absent seat time calculating means uses the predetermined absent time stored in the storage means of the type to which the food and drink passengers present in the seats are the aforesaid remaining absent time as the predetermined predetermined absent time. 4. The absent time is calculated, and the longest remaining absent seat time of each eating and drinking person belonging to the same eating and drinking group is set as the remaining absent seat time of each eating and drinking person belonging to the eating and drinking group. The waiting time display system described in Crab. 5. The seats and the presence status of the seats of each of the food and drinks belonging to the food and drink group consisting of the food and drinks or the food and drinks who are accompanying the food and drinks can be input, The waiting time according to any one of claims 1 to 4, further comprising: an input terminal including a transmission unit capable of transmitting each of the obtained information in a non-contact state, and a reception unit capable of receiving a transmission from the input terminal. Display system. 6. The waiting time display system according to claim 1, wherein the input terminal has a touch panel capable of input on a display device on which a layout of passenger seats is displayed. 7. The passenger seat is provided along a circulation type conveyance path capable of providing a food and drink container on which food and drink is placed to a customer with an endless circulation conveyance path. The waiting time display system according to any one of 1.