JP3242815U - Payment window business support system - Google Patents

Abstract

The object of the present invention is to automate the handling of cash at a tax and public money payment window established at a government office of a local government, and to realize efficient and safe operation of the payment window by the local government. The present invention is a payment counter operation support system operated by a staff member of a local government and supporting the payment counter operation of accepting payment slips issued by the local public entity, which is a receiving destination, and collecting payments at the payment counter opened by the local public entity. It has a payment note reading device, a payment note management device for managing payment note information, an automatic checkout register device, and a money storage device equipped with a money receiving/dispensing machine for storing cash received by the automatic checkout register device in a money storage. The reading device, the payment note management device and the automatic cash register device are installed at the payment window, and the money storage device is installed at the payment window or in the facility where the payment window is opened, and cash is collected by a predetermined operating company. [Selection drawing] Fig. 1

Description

Applied mutatis mutandis to Article 30, Paragraph 2 of the Patent Act, which applies mutatis mutandis to Article 11 of the Utility Model Act Posting date: July 29, 2020 Website address: https://www. ags. co. jp/topics/20220729. html https://www. ags. co. jp/topics/pdf/20220729_news_release. pdf" Posting date: October 14, 2020 Website address: https://www.ags.co.jp/topics/20221014.html https://www.ags.co.jp/topics/pdf /20221014_news_release.pdf” Posting date: December 22, 2020 Website address: https://www. ags. co. jp/topics/20221222. html https://www. ags. co. jp/topics/pdf/20221222_news_release. pdf Posting date: July 29, 2020 Website address: https://www. Also ok. co. jp/company/news/news_details. htm? cat=2&id2=1203 Posting date: October 14, 2020 Website address: https://www. Also ok. co. jp/company/news/news_details. htm? cat=1&id2=1221

The present invention relates to the collection of taxes and public money of local governments, and relates to a technique for supporting money accounting operations at payment counters established in facilities such as government offices, which are performed by employees of local governments.

Taxes and public money in local governments are handled by financial institutions such as banks from the perspective of applicable laws and regulations, and designated financial institutions designated by local governments carry out collection and payment operations. On the other hand, there is a mechanism called "dispatch" where a designated financial institution dispatches personnel to a certain location within a specific facility to handle cash accounting. It is possible to set up a dispatch window to handle tax and public money accounting.

At the dispatch window, the staff of the designated financial institution receives the payment (payment amount) written on the payment slip of tax and public money in cash, delivers change as necessary, and totals the cash deposited on the day. , "Cash handling" to deposit (transport) aggregated cash to financial institutions.

Utility Model Registration No. 3202298

Dispatch counters have traditionally been operated by staff dispatched from designated financial institutions. This is because, as described above, "handling of cash" is required, and operation by designated financial institutions and their employees who are good at "handling cash" is efficient.

However, the maintenance and management of the dispatch window is costly. Specifically, the burden of personnel expenses, etc. for personnel dispatched from designated financial institutions is large. Since the personnel expenses are borne by the designated financial institution that dispatches the staff, the number of designated financial institutions that stop dispatching personnel has been increasing in recent years.

On the other hand, the dispatch window is convenient and indispensable, and considering the position of taxpayers, it is difficult to close the dispatch window. Therefore, there are increasing cases where local governments have their own employees manage the operation of dispatch counters, that is, the collection of taxes and public money. However, local governments and their employees are unfamiliar with "handling cash", and there is a problem that the administrative burden increases.

In particular, "handling cash" involves the preparation of change and the deposit (transportation) of deposited cash to a financial institution, as well as totaling cash. there were.

Therefore, the present invention facilitates the management of payment slips and automates the handling of cash at the tax and public money payment counters opened at facilities such as government offices of local governments, so that local governments can make efficient and safe payments. The purpose is to realize the operation of the window.

(1) The payment counter business support system of the present invention is operated by the staff of the local government, and the payment slip issued by the local public body, which is the storage destination, is accepted at the payment counter opened by the local government, and the payment is made. Support the payment counter business that collects This payment window business support system consists of a reading device for reading payment slip information brought by a payer, a payment slip management device connected to the reading device to manage payment slip information, and a payment slip management device. Equipped with a display unit that presents the payment amount based on the output payment slip to the payer, receives the cash put in by the payer, and stores it in the automatic settlement register device that performs payment settlement processing and a money storage device having a money deposit/withdrawal machine for storing cash received by an automatic cash register device in a money storage. The reading device, payment slip management device, and automatic cash register device are installed at the payment window, and the money storage device is installed at the payment window or in the facility where the payment window is opened, and cash is collected by a specified operating company. done.

(2) In (1) above, the money depositing/dispensing machine counts the amount of cash received by the automatic clearing register device inserted from the slot, and deposits the cash into the automatic clearing register device based on the result of the counting process. It is possible to generate the received deposit information. At this time, the money storage device is managed by the operating company, and the cash collected at the payment window based on the payment slip is transferred to a computer device that accepts transfer processing for transferring funds to a designated financial institution entrusted by the local government. It can be configured to have communication capabilities for transmitting information. Further, the transfer processing can be configured to be performed based on the reception of the deposit information regardless of the timing of cash collection to the money storage device by the operating company.

(3) In the above (2), the automatic checkout register device performs money receipt record processing related to the automatic change dispenser into which cash is inserted and the cash inserted into the automatic change dispenser, and generates total data of money receipt records. and a communication function for transmitting total data to the money storage device. Then, the money depositing/dispensing machine can be configured to compare total data received from the automatic cash register device with the result of the counting process to generate the deposit information.

(4) In the above (1) to (3), the payment slip management device may include a storage unit that stores information identifying the local public entity with which the payment window is opened. Then, the payment slip management device compares the storage location information included in the payment slip information with the information identifying the local public body, and determines whether or not the payment slip has its own local public body as the storage destination. In the case of a payment slip whose destination is another local government, a message to the effect that it cannot be accepted at the payment window can be output to a predetermined display unit.

(5) In the above (1) to (3), the reading device can be configured by a scanner device that scans the surface of the payment slip, and the payment slip management device reads the scanned payment slip through an OCR function. Reads the information on the payment of taxes and public fees written on the paper, generates OCR reading results, and reads the code information printed on the paper surface of the payment slip in which the information on the payment of taxes and public fees is coded, and reads the code information. can produce results. The payment slip management device can be configured to compare the OCR reading result and the code information reading result and generate payment slip information.

(6) In the above (1) to (3), the payment slip management device can be configured to include a payment slip information control unit that performs totalization processing of payment amounts based on payment slip information. The payment slip information control unit can generate a tally table for a plurality of processed payment slips received at the payment window and output it to a printer connected to the payment slip management device.

According to the present invention, a payment slip reading device, a payment slip management device for managing payment slip information, and an automatic checkout cash register device that cooperates with the payment slip management device are installed at the payment window, and payment slips are processed from receipt of payment slips. It automates the process up to payment and eliminates the need for local government employees to exchange cash. In addition, a money storage device equipped with a money deposit/withdrawal machine that stores cash received by an automatic cash register device in a money storage is installed at a payment window or in a facility where a payment window is opened, and cash is collected by a prescribed operating company. Collection takes place. Therefore, there is no need for employees of local governments to carry cash.

Cash handling from exchanging cash with a payer to transportation of collected cash to a financial institution is automated, and payment slip information is managed by a payment slip management device. For this reason, it is possible to realize efficient and safe operation of the payment window by local governments.

BRIEF DESCRIPTION OF THE DRAWINGS It is a system block diagram of the payment window business support system of Example 1 which concerns on this invention. 1 is a functional block diagram of a payment counter business support system of Example 1 according to the present invention; FIG. It is a figure which shows the processing flow of the payment window business support system of Example 1 which concerns on this invention.

Hereinafter, embodiments of the present invention will be described in detail with reference to the accompanying drawings.

(Example 1)
1 to 3 are diagrams showing Embodiment 1 according to the present invention. FIG. 1 is a system configuration diagram of the payment window business support system of the present embodiment. The payment window business support system includes a scanner device 100 , a payment note management device 200 , an automatic checkout device 300 and a money storage device 400 .

Here, the payment window business of this embodiment will be described. The payment window is a window for tax payers who visit facilities such as government offices and branch offices to use payment slips to pay taxes and public money. . As mentioned above, designated financial institutions have dispatched personnel to places within facilities such as government buildings to open "dispatch counters," but instead of this, there are payment counters.

As mentioned above, there are many cases where the "dispatch window" is closed due to problems such as costs on the side of the designated financial institution. Therefore, when local governments themselves carry out cash accounting operations for taxes and public funds equivalent to those at dispatch counters, the payment counter operation support system of the present embodiment is introduced and used.

By introducing the payment window business support system of this embodiment, the handling of cash will be automated at the payment window for taxes and public funds, etc., set up at the government office of the local government, and the efficient and safe payment window for the local government. operation can be realized. Therefore, although it has nothing to do with "dispatching" under the Banking Act, it is possible to handle tax and public money accounting through payment slips and processed payment slips to designated financial institutions, which have been carried out as dispatch window operations so far. The business content itself such as transportation and deposit (transfer) of tax and public money collected to designated financial institutions is the same.

In this way, this payment window business support system is related to the collection of taxes and public money of local governments via payment slips, and is performed by employees of local governments. This is intended to support money accounting operations at counters. Payment counters are set up in government buildings such as city halls and ward offices, commercial facilities, and buildings such as tenant buildings.

Note that payment slips are issued to payers by local governments, which are receiving institutions, to collect taxes and public money, and are sometimes referred to by other names such as payment slips. In the example, a form issued to a local public body for receipt and used by a payer to pay tax and public money is called a payment slip. In addition, each payment window established by each local government handles only payment slips for which the recipient is itself, and does not handle payment slips for which other local governments are the recipient. Taxes and public money include national taxes, local taxes, public utility charges (electricity charges, water charges, gas charges, etc.).

First, with reference to FIG. 1, the payment window business by the payment window business support system of the present embodiment will be described. A scanner device 100, a payment slip management device 200, and an automatic checkout register device 300 are installed at the payment window of the government office. The payer who visits the payment counter hands over the payment slip to the staff at the payment counter. The employee sets the received payment slip on the scanner device 100 and scans the payment slip. The scanner device 100 outputs the read information of the payment slip to the payment slip management device 200 .

The payment slip management device 200 has a payment slip management function for aggregating and managing read information on payment slips, and calculates the amount of payment based on the payment slip information read by the scanner device 100 for the automatic checkout register device 300 . Output. The automatic checkout register device 300 displays the payment amount received from the payment slip management device 200 on the display device (display unit 330), and performs settlement processing based on the cash that the payer puts into the automatic change machine (money storage unit 320). I do.

After the payer completes the payment (settlement) with the automatic cash register device 300, the employee stamps a receipt attached to the payment slip and hands it to the payer.

At this time, the cash stored in the automatic checkout register device 300 is managed by a money storage device 400 installed in facilities such as government buildings. The money storage device 400 includes a money deposit/withdrawal machine 450, and deposits cash put into the automatic checkout register device 300 (money storage unit 320) and withdraws change prepared in the automatic checkout register device 300 (money storage unit 320). manage and In other words, the money storage device 400 is a device that is specialized for the automatic checkout register device 300 and has the function of depositing cash and paying out change for a known automatic teller machine (ATM).

Also, the money storage device 400 is managed by an operating company (for example, a security company) responsible for transporting cash. While the security company collects the cash accumulated in the money storage device 400, the security company replenishes the change used in the automatic settlement register device 300.例文帳に追加The security company collects cash and replenishes change to the money storage device 400 periodically or at an arbitrary timing.

The money storage device 400 is connected to a management center operated by a security company or cooperating with a security company through a predetermined network (dedicated line, IP network, etc.). The money storage device 400 transmits information of deposited cash (deposit information) to a management center (a computer device or the like operated and managed by the management center). The management center manages payment (deposit) records for each local government based on the deposit information received from the money storage device 400 . When the money storage device 400 is installed in each facility such as a plurality of government buildings of one local public body, the deposited cash information received from each money storage device 400 is totaled and managed. In addition, the management center can manage payment records for a plurality of different local governments based on deposited cash information received from each money storage device 400 for each local government.

The management center (operating company) performs transfer processing to transfer the payment collected at the payment window of each local government to the account of the designated financial institution. At this time, the timing of the transfer processing to the designated financial institution does not have to be after the security company collects the cash. In other words, the management center is equipped with a computer device that accepts transfer processing for transferring cash collected at the payment window based on the payment slip to a designated financial institution entrusted by the local government. Receive deposit information.

For this reason, the payment window business support system of the present embodiment performs transfer processing based on receipt of deposit information from the money storage device 400 regardless of the timing of cash collection for the money storage device 400 by the operating company. Can be configured. In this way, cash collection and transfer processing to designated financial institutions entrusted by local governments can be configured independently, and funds can be transferred quickly without waiting for actual cash collection. .

The payment window business support system of this embodiment automates the handling of cash when operating the payment window. The staff simply replenishes the automatic checkout register device 300 with change from the money storage device 400 in the facility such as a government building, or deposits the cash put into the automatic checkout register device 300 into the money storage device 400. There is no need to perform work for receiving change, totaling cash, or carrying deposited cash. As mentioned above, "handling cash" involves a large amount of work, such as sending/receiving cash, tallying cash, and cash transport work, such as going to a financial institution to prepare change and depositing the deposited cash to the financial institution. However, the payment counter business support system of the present embodiment can reduce the business burden and has extremely high crime prevention security because there is no cash transport by the staff.

Note that the payment slip is sent to the designated financial institution as a processed payment slip after collection of the tax and public money. In this embodiment, the scanner device 100 and the payment slip management device 200 constitute a payment slip management system, and can smoothly perform various operations on processed payment slips. Details will be described later.

FIG. 2 is a functional block diagram of each device constituting the payment window business support system of this embodiment.

The scanner device 100 reads the surface of the payment slip and outputs the read information to the payment slip management device 200 . The scanner device 100 can also have an ADF function (automatic document feeder), continuously read a plurality of payment slips, and output read information corresponding to each payment slip to the payment slip management device 200. good too.

The payment slip management device 200 has a function of managing payment slip information based on the read information of the payment slip output from the scanner device 100 . The read information control unit 210 extracts the payment note information from the payment note read information while performing cooperative control with the scanner device 100 . For example, the scanner device 100 can generate and output image data of a payment slip as payment slip reading information. The read information control unit 210 can have an OCR (optical character recognition) function, converts various information written on the payment slip into text from the image data of the payment slip, and generates payment slip information.

Note that the OCR function may be provided on the scanner device 100 side. In this case, the scanner device 100 is configured as an OCR device, and can output payment slip information (text data) written on the payment slip to the payment slip management device 200 . The read information control unit 210 can receive payment note information (text data) and pass it to the payment note information control unit 220 .

The payment slip information control unit 220 is a functional unit that displays the payment slip information read through the scanner device 100 on the display unit 240 and performs total processing of the payment slip information. The payment slip management device 200 is also connected to the automatic settlement register device 300 , and outputs the payment amount included in the payment slip information or the payment amount including the late charge to the automatic settlement register device 300 .

The payment slip includes information on the destination, payment number, payment date, payment amount, revenue stamp necessity classification, tax item type, etc., and these are stored in the payment slip management device 200 as payment slip information. . The payment number is information for uniquely identifying the payment slip.

The information about the storage location includes prefecture code, prefecture name, municipality code, municipality name, and the like. Tax items include information on tax items such as automobile tax, resident tax, property tax, national health insurance, long-term care insurance, and water charges, as well as utility charges such as electricity charges, gas charges, broadcasting reception charges, and various facility usage charges. contains information about items in The payment slip information control unit 220 generates payment slip information including at least the name of the receiving place, the item of tax, the payment amount, the overdue charge, the total amount, and the payment due date for each payment slip, and stores it in the storage unit 230 .

Code information (for example, QR code (registered trademark), bar code, or character code) is printed on the paper surface of the payment slip. This code information is obtained by encoding various types of information written on the paper surface of the payment slip. The read information control section 210 can also function as a code reading section, and may output the payment note information read from the code information to the payment note information control section 220 . In this case, instead of the scanner device 100, for example, code information may be read by a code reader or the like to generate payment note information.

Therefore, the reading device of this embodiment is a device for reading the payment slip information of the payment slip brought by the payer, and may be the scanner device 100 or a code reader. The read information control unit 210 of the payment slip management device 200 also has an OCR function and a code information reading function that reads code information printed on the payment slip sheet and in which payment slip information (information on payment of taxes and public fees) is coded. and can be configured to include both.

In addition, the payment slip information control unit 220 is configured to include automatic check processing for checking the consistency of the payment slip information by collating the information on the payment slip read by the OCR function with the information read from the code information. good too.

Specifically, the payment slip management device 200 reads, through the OCR function, information about the payment of taxes and public fees written on the scanned payment slip, generates an OCR reading result, and collects information about the payment of taxes and public fees. is coded and printed on the paper surface of the payment slip is read, and a code information reading result is generated. The payment slip management device 200 compares the OCR reading result and the code information reading result, and if the matching is OK, the payment slip information is generated, and if the matching is NG, the payment slip information is not generated. can be done.

The display unit 240 is a display device, and the operation unit 250 is an operation input device such as a keyboard and mouse. Note that the display unit 240 and the operation unit 250 may be an integrated touch panel type display/operation unit.

The payment slip information control unit 220 stores the generated payment slip information in the storage unit 230, and also has an automatic overdue fee calculation function, a payment slip aggregation function, and the like. The payment note information control unit 220 determines whether or not an overdue charge has been incurred, and if there is an overdue charge, outputs the payment amount and the total amount including the overdue charge to the automatic settlement register device 300 .

Next, the payment slip management work of the payment slip management device 200 will be described. Even if it is a payment window established at a local government office, etc., in other words, even if the recipient is the local government itself, the payment slips that have been processed are transported to a designated financial institution and the payment collected. must be deposited into the designated financial institution. Therefore, the payment desks of local governments will carry out substantially the same work as collection agency work performed by other financial institutions.

Therefore, the payment slip management device 200 cooperates with the scanner device 100 to support the collection agent work related to the payment slip, and can perform the collection management function as described in Patent Document 1. FIG.

The payment slip management device 200 is a mobile terminal such as a tablet terminal, or a notebook or stationary computer device, and is connected to a printing device (not shown).

The staff visually confirms whether the payment slip received from the payer is issued by the local public entity (whether the payment destination is the local public entity). The staff judges that payment slips with this local public body as the storage destination can be accepted, and refuses payment slips with other local public bodies as the storage destination by telling them that they cannot be accepted.

The staff member sets an acceptable payment slip on the scanner device 100 and presses the “read button” displayed on the display unit 240 of the payment slip management device 200 . The payment slip management device 200 outputs a scanning operation start instruction to the scanner device 100 and acquires read information. The payment slip information control unit 220 displays various types of information in the payment slip information, such as the payment amount, the payment date, whether or not there is an overdue charge, the overdue charge, and the total amount on the display unit 240 .

Note that the payment slip management device 200 may be configured to have an automatic judgment function for judging whether the payment slip is acceptable. For example, as master management, storage destination master information (information that identifies the local public body where the payment window is opened) is held, and the local public body's prefecture code, prefecture name, municipality code, municipality Names and the like are stored in the storage unit 230 . Then, the payment slip information control unit 220 can refer to the information about the storage location included in the generated payment slip information and determine whether or not the storage location is its own local government. The payment slip information control unit 220 compares the storage destination information included in the payment slip information with the information identifying the local public body, and determines whether or not the payment slip has its own local public body as the storage destination. In the case of a payment slip for which another local public body is to be received, it can be configured to output to the display unit 240 a message or the like to the effect that the payment window cannot accept the payment slip. By configuring in this way, it is possible to prevent erroneous handling of payment slips whose storage destination is another local government.

The payment slip information control unit 220 can perform an automatic late payment calculation process. Specifically, based on the payment due date of the payment slip information and the handling date of the payment slip corresponding to the current date, it is determined whether or not there is a late charge for the amount of payment. If it is determined that arrears have occurred, pre-stored arrears calculation information (arrears according to the number of days after the payment due date, arrears charge rate, whether or not arrears need to be charged, etc. are stipulated for each destination) based on the information received). The payment note information control unit 220 can control the display unit 240 to display the payment amount, the late payment charge, and the total amount (payment amount + late payment charge). At this time, if there is no overdue charge, it is possible to display "0" in the display column of the overdue charge, or control so that the display column of the overdue charge itself is not displayed. If a late payment has been made, information indicating it is displayed on the display unit 240. For example, a staff member may verbally inform the payer of the payment of the payment.

In addition, the payment note information control unit 220 can also perform control so as to be able to accept input regarding arrears. For example, the employee himself/herself may calculate the arrears and input the arrears through the operation unit 250 . Also, corrections or the like to the automatically calculated arrears may be accepted.

The payment slip information control unit 220 can output the payment slip information such as the payment amount to the display unit 240 and display a "send button". When the employee presses the send button, the payment amount (total amount) collected (settled) by the automatic settlement register device 300 is output to the automatic settlement register device 300 .

When the staff confirms that the payer has completed the payment with the automatic cash register device 300, the staff stamps a receipt attached to the payment slip and hands it to the payer. At this time, when the payment is completed, the employee presses the "paid button" displayed on the display unit 240 and causes the storage unit 230 to store the corresponding payment slip information as a processed payment slip.

If the payer brings a plurality of payment slips, the scanner device 100 collectively reads them as described above, automatically calculates the arrears for each of the multiple payment slips, and calculates the total payment amount of the multiple payment slips. It can be configured to calculate and output to the automatic checkout register device 300 .

In addition, the aspect of the "paid button" has been explained as an example, but for example, the above "send button" is replaced with the "confirm button", and the corresponding payment slip information is accumulated in the storage unit 230 as a processed payment slip, The automatic checkout register device 300 may be configured to output the payment amount (total amount). In addition, when the payer fails to pay with the automatic checkout register device 300, the payment slip information control unit 220 can perform cancellation processing. When the employee selects the "cancel button" on the display unit 240, the payment slip information control unit 220 causes the display unit 240 to display the payment slip information list accumulated as processed payment slips. The employee refers to the payment slips at hand and selects the relevant payment slip information from the payment slip information list. By selecting the "delete button", it is possible to delete (cancel) the payment slip for which payment could not be completed from the accumulated processed payment slips.

In addition, it may be configured to receive feedback information from the automatic checkout register device 300, automatically confirm whether or not payment has been completed, and manage the processed payment slip. For example, the payment slip management device 200 transmits collection request information including a payment amount and information uniquely identifying the payment amount to the automatic settlement register device 300 . Then, the automatic settlement register device 300 feeds back to the payment slip management device 200 information indicating whether or not the payment for the received collection request information has been completed. The payment slip management device 200 receives feedback information from the automatic checkout register device 300, and determines payment slip information for which payment has been completed as a processed delivery slip. On the other hand, the above-mentioned cancellation processing is performed for the payment slip information for which payment has not been completed.

After completing the reception work at the payment window, the staff will check the tally of the processed paper payment slips. The payment note information control unit 220 can create a summary table of payment amounts for various sorting items, and controls the display unit 240 so that it can be printed.

Specifically, the payment slip information control unit 220 can create a list of totals for each item, such as the type of tax and public utility charges, or create an item-by-item total list. The sorting method for the processed payment slips to be sent to the designated financial institution is arbitrary, but the employee creates a summary list according to the group of sorted processed payment slips, and the paper-based processed payment slips and their total amount ( funds) match.

The payment slip information control unit 220, for example, calculates the total amount for each tax type and public utility charge item based on the payment slip information accumulated corresponding to the processed payment slip, and compares the calculated total amount with the relevant payment slip. A summary list including a list of processed payment slips included in the total amount can be output. The list of processed payment slips is a list of payment numbers of payment slips. For example, if you select the tax item type "fixed property tax" and output a summary list, the total payment amount paid for the tax type "fixed property tax" and the corresponding payment number of the processed payment slip will be listed. and can be output. Note that a known technique can be applied to the counting function of this embodiment.

In this way, the payment slip management device 200 of the present embodiment cooperates with the automatic checkout register device 300, provides a function of tallying the payment amounts based on the payment slip information, and collects a plurality of processed payment slips received at the payment window. can be configured to create a summary table for and output to a printer. Therefore, it is possible to support operations such as confirmation work when transporting a paper-medium processed payment slip to a designated financial institution.

Next, the automatic checkout register device 300 and the bill storage device 400 will be described. The automatic checkout register device 300 includes a money registration unit 310 , a money storage unit 320 , a display unit 330 , a storage unit 340 and a communication unit 350 . The money storage unit 320 is an automatic change machine, and is provided with a cash (banknote/money) inlet, a change outlet, and the like, and stores inserted cash and dispenses change for the inserted cash.

The money registration unit 310 is a register unit, and controls the entire automatic checkout register device 300 . The money registration unit 310 displays the payment amount output from the payment slip management device 200 on the display unit 330 , and outputs an instruction to start accepting cash insertion to the money storage unit 320 . The money storage unit 320 counts the amount of cash (money) inserted and outputs the counting result to the money registration unit 310 . The money registration unit 310 calculates the difference between the inserted cash and the payment amount, and if the difference is negative, outputs a message to the effect that the inserted amount is insufficient to the display unit 330, and prompts the user to insert more cash. prompt. If the difference is 0 or plus, the payment is completed. The money registration unit 310 outputs the amount of change based on the difference between the inserted cash and the amount of payment to the money storage unit 320 as necessary, and the money storage unit 320 discharges the change based on the difference from the change outlet. .

The money registering unit 310 stores a record of cash received through the money storing unit 320 (a record of money transfer related to the payment slip) in the storage unit 350 . It also has a function of generating tally data based on the deposit record in the money storage unit 320 . The money registration unit 310 transmits total data of money transfer records to the money storage device 400 through the communication unit 350 .

A known self-checkout device can be applied to the automatic checkout checkout device 300 of the present embodiment. There are two types of known self-checkout machines: full self-checkout machines and semi-self-checkout machines. A full self-checkout device is a type in which a person who makes a payment himself/herself registers (for example, scans a bar code) the goods to be paid in the money register 310 and settles the bill with an automatic change machine. On the other hand, the semi-self-checkout apparatus is of a type in which a store clerk (staff member) registers items to be paid for in the money register 310 and settles the account with an automatic change machine. The automatic settlement register device 300 of this embodiment is configured in a semi-self-checkout device system that cooperates with the payment slip management device 200 .

The money storage device 400 includes a control section 410 , a display section 420 , a storage section 430 , a communication section 440 , a money depositing/dispensing machine 450 , a money storage box 460 and a change storage box 470 . As described above, the money storage device 400 is a deposit/withdrawal machine that manages the cash stored in the automatic checkout register device 300, and is installed at an arbitrary location within a facility such as a government building.

The money depositing/dispensing machine 450 is a money counting unit having a cash (banknote/money) slot, and stores the inserted cash in the money storage box 460 . That is, the money storage box 460 plays the role of a safe, and the money depositing/dispensing machine 450 plays the role of an entrance/exit of cash to/from the safe. Further, the money depositing/dispensing machine 450 displays the counting result on the display unit 420 or stores it in the storage unit 430 .

The change storage box 470 is a storage box provided independently of the money storage box 460, and the staff prepares the change for the automatic checkout register device 300 from here. The operating company responsible for transporting cash collects the cash accumulated in the money storage 460 and replenishes the change storage 470 with change used in the automatic checkout register device 300 .

The control unit 410 controls the entire money storage device 400 . Also, the money storage device 400 performs data communication with the automatic checkout register device 300 via the communication unit 440, and further performs data communication with the management center.

The money storage device 400 receives the money transfer record from the automatic checkout register device 300 and stores in the storage unit 430 the deposit information of the cash taken out from the automatic checkout register device 300 and thrown into the slot.

After completing the reception work at the payment window, the staff performs a cash register closing (cash clearing) operation on the automatic cash register device 300 at the end of the day's work. The money registration unit 310 of the automatic checkout register device 300 performs totalization processing of the money transfer records with this cash register closing operation as a trigger. The result of this tallying process is transmitted from the automatic checkout register device 300 to the money storage device 400 as the tallied data of the money transfer record. Also, the staff takes out the cash stored in the money storage unit 320 of the automatic checkout register device 300 and puts it into the money storage device 400 . The money storage device 400 counts the inserted cash, stores the inserted cash in the money storage 460 , and stores the counting result in the storage unit 430 .

Then, the control unit 410 of the money storage device 400 collates the aggregated data of the money transfer record received from the automatic cash register device 300 with the counting result of the cash thrown into the money storage device 400, and determines whether or not they match. judge. As a result of the determination, if they match, the counting result of the money storage device 400 is collected by the automatic checkout register device 300 and sent to the management center as deposit information of the cash put into the money storage device 400 .

Based on the deposit information received from the money storage device 400, the management center performs transfer processing to the designated financial institution of the relevant local government. In this way, the automatic checkout register device 300 has a communication function of performing money receipt recording processing for cash put into the automatic change dispenser 320 , generating money receipt aggregate data, and transmitting the data to the money storage device 400 . Then, the money depositing/dispensing machine 450 of the money storage device 400 collates the total money receipt data received from the automatic cash register device 300 with the counting result of the cash put into the slot, and transmits the deposit information to the management center. Generate.

The management center receives payment information from the money storage device 400 via a predetermined network, and based on the received payment information, the designated financial institution entrusted by the local government with the cash collected based on the payment slip at the payment counter. Perform transfer processing to transfer funds to As early as the same day or the next day, the operating company of the management center can request the financial institution to process the transfer to the designated financial institution.

FIG. 3 is a diagram showing the processing flow of the payment window business support system of this embodiment.

As preparations for the payment counter business, the staff activates the scanner device 100 and the payment slip management device 200 and prepares change for the automatic checkout register device 300 . At this time, the money storage device 400 manages deposits and withdrawals including change in the automatic checkout register device 300 (S401). The automatic checkout register device 300 with change prepared starts data communication with the payment slip management device 200 and data communication with the money storage device 400 .

The employee receives the payment slip from the payer (taxpayer, etc.) who comes to the counter and sets it on the scanner device 100 . The employee presses the “reading start button” on the display unit 240 of the payment slip management device 200 . As a result, the scanner device 100 starts the reading operation, and the payment slip management device 200 processes the information read by the scanner device 100 as payment slip information (S201). The payment slip management device 200 extracts the payment amount from the payment slip information and outputs it to the automatic settlement register device 300 (S202).

The automatic checkout register device 300 displays the payment amount on the display unit 330, and the payer inserts cash according to the displayed payment amount. The automatic checkout register device 300 discharges change according to the amount of money to be paid for the cash that has been put in, and settles the payment (S302). The payer receives the change when it is dispensed. The automatic checkout register device 300 records the receipt of money for the settled payment amount (S303).

After completing the reception work at the payment window, the staff will check the tally of the processed paper payment slips. The payment slip management device 200 performs a summary table creation process corresponding to the processed payment slip (S204). The created summary table can be output to a printing device, and the employee prints it on paper (S205).

In addition, after the reception work at the payment counter is completed, the staff performs a cash register closing operation (clearing the cash register) on the automatic cash register device 300 . The automatic checkout register device 300 performs totalization processing of the money transfer records based on the cash register closing operation, and transmits the totalization result to the money storage device 400 (S304).

The staff takes out the cash stored in the money storage unit 320 of the automatic checkout register device 300 and inserts it into the money storage device 400 . The money storage device 400 counts the inserted cash (S402), stores the inserted cash in the money storage 460, and stores the counting result in the storage unit 430 (S403). The money storage device 400 transmits information (payment information) of the payment collected by the automatic checkout register device 300 to the management center (S404).

Based on the deposit information received from the money storage device 400, the management center requests the financial institution to process a transfer from the operating company of the management center to the designated financial institution. In addition, since the management center can grasp the status of change and the amount of money deposited by data communication from the money storage device 400, the operating company of the money storage device 400 can check the timing when the amount of change is low and the amount of money deposited reaches the upper limit. Replenishment and collection at the right timing, and replenishment and collection on a regular basis.

Although the embodiments have been described above, there are cases where payments can be made using electronic money (for example, electronic money for transportation) in addition to cash as a payment method based on the payment slip. Therefore, in the payment window business support system of the present embodiment, the automatic checkout register device 300 can be configured to have an electronic money settlement function. In addition to electronic money, payment by cashless payment such as credit card payment and debit card payment can be handled. A known technique can be applied for cashless payment.

According to this embodiment, a scanner device 100 (a device for reading a payment slip), a payment slip management device 200 for managing payment slip information, and an automatic checkout register device 300 cooperating with the payment slip management device 200 are installed at the payment window. , Automate the process from receipt of payment slips to payment of payments, eliminating the need for employees of local governments to exchange cash.

In addition, a money storage device 400 equipped with a money deposit/withdrawal machine 450 for storing cash received by the automatic cash register device 300 in a money storage box 460 is installed in a facility such as a government building of a local public body where payment counter business is performed. and cash collection is performed by a predetermined operating company. Therefore, there is no need for employees of local governments to carry cash.

Therefore, while facilitating the management of payment slips, it is possible to automate the handling of cash, from exchanging cash with payers to transporting collected cash to financial institutions. It is possible to realize the operation of a payment window.

In addition, as described above, the processes from receipt of the payment slip to payment of the payment are automated, eliminating the need for local government employees to exchange cash and for local government employees to transport cash. Therefore, the security is extremely high. Therefore, even if a payment window is established in a facility where an unspecified number of people enter and leave, such as commercial facilities and private facilities, efficient and safe operation of the payment window by local governments can be realized.

100 scanner device 200 payment slip management device 210 reading information control unit 220 payment slip information control unit 230 storage unit 240 display unit 250 communication unit 300 automatic checkout register device 310 money registration unit 320 money storage unit 330 display unit 340 storage unit 350 communication unit 400 money storage device 410 control unit 420 display unit 430 storage unit 440 communication unit 450 money depositing/dispensing machine 460 money storage 470 change storage

Claims (6)

Support for payment counter operations that are operated by local government employees and that receive payment slips issued by local governments and collect payments at payment counters established by local governments. a system,
a reading device for reading the payment slip information of the payment slip brought by the payer;
a payment slip management device connected to the reading device and managing the payment slip information;
an automatic cash register device that receives cash deposited by the payer and performs settlement processing for the payment, comprising a display unit that presents the payment amount based on the payment slip output from the payment slip management device to the payer;
a money storage device having a money deposit/withdrawal machine that has an inlet for cash stored in the automatic checkout register device and stores cash received by the automatic checkout register device in a money storage box;
The reading device, the payment slip management device, and the automatic settlement register device are installed at the payment window, and the money storage device is installed at the payment window or in a facility where the payment window is opened, and is operated by a predetermined operating company. A payment counter business support system characterized in that cash is collected by The money depositing/dispensing machine counts the amount of cash received by the automatic checkout register device inserted through the slot, and based on the result of the counting process, generates payment information received in the automatic checkout checkout device. death,
The money storage device is managed by the operating company and stores the deposit information in a computer device that accepts transfer processing for transferring cash collected based on the payment slip at the payment window to a designated financial institution entrusted by the local government. Equipped with a communication function to send
2. The payment counter business support system according to claim 1, wherein said transfer processing is performed based on receipt of said payment information regardless of the timing of cash collection to said money storage device by said operating company. The automatic checkout register device includes an automatic change machine into which cash is thrown, a money registration unit that performs money receipt record processing on the cash thrown into the automatic change machine, and generates tally data of the money receipt record, and the tally a communication function for transmitting data to the money storage device,
3. The payment window operation support according to claim 2, wherein the money depositing/dispensing machine compares the aggregated data received from the automatic cash register device with the result of the counting process to generate the deposit information. system. The payment slip management device has a storage unit that stores information identifying its own local public body for which a payment window is opened,
The payment slip management device compares storage destination information included in the payment slip information with information identifying the local public body to determine whether or not the payment slip has its own local public body as a storage destination. and if the payment slip is to be received by another local government, a message to the effect that it cannot be accepted at the payment window is displayed on a predetermined display unit. 1. The payment counter business support system described in 1. The reading device is a scanner device that scans the surface of the payment slip,
The payment slip management device reads, through the OCR function, information about payment of taxes and public fees written on the scanned payment slip, generates an OCR reading result, and encodes the information about payment of taxes and public fees. Read the code information printed on the paper of the payment slip, generate the code information reading result,
4. The payment window service according to any one of claims 1 to 3, wherein the payment slip management device compares the OCR reading result and the code information reading result to generate the payment slip information. support system. The payment slip management device includes a payment slip information control unit that performs aggregation processing of payment amounts based on the payment slip information,
3. The payment slip information control unit generates a tally table for a plurality of processed payment slips received at the payment window, and outputs the summary table to a printer connected to the payment slip management device. Payment window business support system according to any one of.

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