JP3187176B2 - Ticket processing device and ticket processing system - Google Patents

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a method for confirming a lost original ticket such as a commuter pass used in transportation such as a railway,
Ticket processing device and ticket for processing such as registration, reissue, refund of lost data, detection of unauthorized use of lost data registration ticket
Kind of treatment system .

[0002]

2. Description of the Related Art Conventionally, in a commuter pass issuing device for issuing commuter passes, for example, when the issued commuter pass is reissued due to soiling, damage, or the like, or when it is no longer necessary to make a refund, the commuter pass is issued. The method of setting the issue contents (section, period, name, etc.) again or setting the ticket number of the commuter pass is widely used according to the print contents.

However, in such a setting method,
The issue content must be set in the same way as when the staff first issued it, so it takes a lot of time and trouble.In the case of a ticket number that does not take much time, the passenger can use the ticket number of the ticket etc. I rarely remember
The ticket number of a commuter pass usually circulates in about four to five digits, so that there was a problem that it was not possible to specify the ticket number alone.

[0004] Also, when a user makes an application for the loss of a commuter pass, the attendant checks the lost original passport, registers the lost data, and registers a new commuter pass so that the lost commuter pass is not used illegally or refunded. It is necessary to perform three tasks of issuing the same setting individually, and the same setting input is performed three times, so it is conceivable that the setting may be mistaken during that time, and the setting input is repeated three more times, so before issuing a new commuter pass There was a problem that it took time.

Further, for example, lost data is registered in the lost data processing device from the commuter pass issuing device, is collectively managed by the lost data processing device, and all data registered in the lost data processing device in order to prevent unauthorized use. The lost data is distributed and stored in the storage units of the automatic ticket gates and processors at each station. In each automatic ticket gate, when information on a commuter pass to be used is read, all the lost data stored in the storage unit is searched to check for unauthorized use. Similarly, in the case of a processor, for example, when information on a refund commuter pass is read, all lost data stored in the storage unit is searched to check for unauthorized refund.

However, since all the lost data is distributed, the automatic ticket gate and the processor must increase the storage capacity of the storage unit, and because of the large amount of lost data, time is required for the search process. There was a problem that it took a lot.

[0007]

As described above, since the contents must be set and input in the same manner as when the clerk first issues, issuance takes time and is relatively inexpensive. In the setting by the ticket number, the passenger rarely memorizes the ticket number of the ticket, etc.
The ticket number of a commuter pass usually circulates in about four to five digits, so that there was a problem that it was not possible to specify the ticket number alone.

Accordingly, the present invention provides a method for inputting personal identification information.
Simply by identify the ticket such as a commutation ticket to, and to provide a ticket handling apparatus capable of performing the processing of ticket class.

[0009] In addition, when a user makes an application for the loss of a commuter pass, the attendant checks the lost original pass, registers the lost data, and registers a new commuter pass so that the lost commuter pass is not used or refunded illegally. It is necessary to perform three tasks of issuing the same setting individually, and the same setting input is performed three times, so it is conceivable that the setting may be mistaken during that time, and the setting input is repeated three more times, so before issuing a new commuter pass There was a problem that it took time.

Therefore, according to the present invention, when a user makes an application for loss of a commuter pass, confirmation of the lost original ticket, registration of the lost data, and issuance of a new commuter pass can be easily processed as one business. It is an object to provide a ticket processing device.

[0011] Further, since all the lost data to be registered is stored in the storage unit of the automatic ticket gate and the processing unit, the automatic ticket gate and the processing unit have to increase the storage capacity of the storage unit. There is a problem that the search process takes a long time due to the large amount of data.

Therefore, the present invention provides a ticket processing apparatus and a ticket processing apparatus which can reduce a lost data search processing time without increasing the storage capacity of lost data in a storage unit of an automatic ticket gate and a processing machine. It is intended to provide a kind processing system .

[0013]

[0014]

A ticket processing apparatus according to the present invention stores instruction means for instructing loss processing in response to a loss application for a ticket to be used, and stores contents of issuing a plurality of tickets together with personal identification information. First storage means, input means for inputting the personal identification information in response to the application for loss of the tickets, and stored in the first storage means based on the personal identification information input by the input means. Search means for searching the issued contents of tickets, display means for displaying the issued contents of one or a plurality of tickets searched by the search means, and one ticket from the issued contents displayed on the display means Selecting means for selecting the issuance content of the ticket, second storage means for storing the issuance content of the ticket selected by the selecting means as lost information of the ticket, and issuance content of the ticket selected by the selecting means Issuance means to issue tickets in In accordance with an instruction lost processing by the instruction means, and a control means for controlling the said input means and said second storage means and the issuing means.

[0015] The ticket processing system according to the present invention comprises: first storage means for storing lost information including valid section information based on an application for losing a ticket in which an available valid section is determined;
A selection transmitting unit that selects a transmission destination according to the validity section information of the lost information stored in the first storage unit and transmits the lost information; and a second transmission unit that stores the lost information transmitted by the selected transmitting unit. Storage means, reading means for reading information on tickets for which valid sections are available, and a search for searching for lost information stored in the second storage means based on the information read by this reading means. And a stopping means for stopping the use of the tickets read by the reading means when there is a match with the lost information as a result of the search by the searching means .

[0016]

[0017]

The ticket processing apparatus according to the first aspect of the present invention instructs loss processing by an instruction means by applying for loss of a ticket to be used, and personal identification information is input by an input means by the loss application of the ticket, The issuance contents of the tickets are searched by the retrieval means based on the inputted personal identification information, the issuance contents of the plurality of retrieved tickets are stored in the first storage means, and the issuance contents of the stored tickets are stored. Is searched by the search means, the issued contents of one or more tickets which match are displayed on the display means, and the issued contents of one or more displayed tickets are selected by the selection means, and the selected contents are selected. The issued contents of the tickets are registered as lost information of the tickets by the registration unit, the registered lost information is stored in the second storage unit, and the issued units of the tickets selected by the selection unit are used by the issuing unit. Issuance of tickets and the above-mentioned entry It is obtained so as to control the means and the search means and the first storage means and said display means and said selecting means and said registration means and said second storage means and the issuing means in the control means.

In the ticket processing system according to the second aspect of the present invention, personal identification information is input by a loss application for a ticket in which an available valid section is determined, and the validity section information is included based on the input personal identification information. The lost information is registered and stored in the first storage means, a destination is selected and transmitted according to the valid section information of the lost information stored in the first storage means, and the transmitted lost information is received. Then, the collected lost information is transmitted, the transmitted lost information is stored in the second storage means, and the information on the tickets for which the valid section is available is determined based on the information read by the reading means. Searching for lost information stored in the second storage means, and if there is a match with the lost information as a result of the search, the use of the tickets read by the reading means is stopped. It is .

[0019]

Embodiments of the present invention will be described below with reference to the drawings. First, a first embodiment will be described.

FIG. 1 schematically shows a ticket processing apparatus according to a first embodiment of the present invention, for example, a commuter pass issuing apparatus. That is, the commuter pass issuing device 1 includes a reading unit 2 for reading the content of the application form described by the customer,
An input unit 3 for correction, a content read by the reading unit 2 or a content input from the input unit 3 and a display unit 4 for confirming the content of the original ticket to be reissued or refunded, The issuing unit 5 for printing tickets, a dictionary for recognizing the pattern read by the reading unit 2, and basic data for calculating and printing commuter pass fees, and for storing and storing issuance contents and the like. It comprises a storage unit 6 and a control unit 7 for controlling the whole. Next, an operation of reissuing or refunding a commuter pass in the commuter pass issuing device 1 in such a configuration will be described with reference to the flowchart of FIG.

First, an application form is read from the reading unit 2 to identify a user, and the control unit 7 uses the storage unit 6 to pattern and recognize personal identification information such as a name, an address, and a telephone number. The personal identification information is input from the input unit 3.

The control unit 7 searches the issued content of the original bill stored in the storage unit 6 based on the recognized or input personal identification information, and displays the issued issued content of the matching original bill on the display unit 4. . Here, when the matching original ticket issuance content cannot be identified as one, that is, when the same applicant has applied for a plurality of applications, a plurality of candidates are displayed on the display unit 4, and among them, Is instructed to select using the input unit 3.

Next, when the reason for reissuing is set by the input unit 3, the control unit 7 issues a commuter pass at the issuing unit 5;
When the reason for the refund is set, the control unit 7 performs a refund process.

FIG. 3 shows a configuration in a case where the commuter pass issuing device 1 is connected to the central processing unit 10 by a cable 11. The central processing unit 10 includes a control unit 12 that controls at least the entirety, and a storage unit 13. FIG.
In the commuter pass issuing apparatus 1 of the first embodiment, the issuance content of the original ticket was stored in the storage unit 6, but in this case, the storage unit 1 of the central processing unit 10
3 Commuter pass issuing device 1 and central processing unit 1
The operation of reissuing or refunding the commuter pass when 0 is connected online is shown in the flowchart of FIG.

That is, the control unit 7 of the commuter pass issuing device 1
Reads the personal identification information recognized or input by the reading unit 2 or the input unit 3 via the cable 11 into the central processing unit 1.
0 to the control unit 12. The control unit 12 searches the issued content of the original ticket stored in the storage unit 13 based on the transmitted personal identification information, and transmits the issued content of the matched original ticket to the control unit 7.

Alternatively, the controller 7 of the commuter pass issuing device 1
Inquires of the control unit 12 of the central processing unit 10 in advance,
It is also possible to read out the issuance contents of all the original bills stored in the storage unit 13 and store the read out issuance contents of all the original bills in the storage unit 6.

In this way, the controller 7 searches the storage unit 6 or the storage unit 13 for the issued contents of the original bill, and displays one or more matched issued contents of the original bill on the display unit 4. If the reason for reissuing is set after the displayed instruction to confirm the issued content of the original ticket or the selection instruction is input from the input unit 3, the control unit 7 issues a commuter pass at the issuing unit 5. When the reason for the refund is set, the control unit 7 performs a refund process.

Next, the commuter pass issuing device 1 and the central processing unit 1
The operation for preventing unauthorized refund of the found commuter pass when 0 is connected online will be described with reference to the flowchart of FIG.

That is, when there is an application from the user who has lost the commuter pass, the commuter pass issuing device 1 there
The information is stored in the storage unit 13 of the central processing unit 10 via the cable 11 based on personal identification information such as a name, an address, and a telephone number recognized or input by the control unit 1 using the reading unit 2 or the input unit 3. Search issuance contents of all original tickets. Also in this case, the control unit 7 may read out the issuance contents of all the original tickets stored in the storage unit 13 in advance and store them in the storage unit 6.

The control section 7 searches the storage section 13 for the issued contents of the original bill, and the display section 4 displays the issued contents of one or more matched original bills. The displayed instruction to confirm or issue the issued content of the original ticket is input from the input unit 3, and the control unit 7 registers the issued content of the original ticket according to the instruction from the input unit 3 in the lost data file of the storage unit 13. I do.

Next, when a user requests a refund of a commuter pass, processing is performed based on the personal identification information as described above, and when a reason for the refund is input from the input unit 3, the commuter pass issuing device 1 The control unit 7 searches the lost data file information registered in the storage unit 13 of the central processing unit 10 via the cable 11 using the personal identification information. Alternatively, the information of the lost data file in the storage unit 13 is read in advance in the storage unit 6 of the commuter pass issuing device 1 and searched. As a result of the search by the control unit 7, if the lost data does not match, a refund process is performed. If the lost data matches, the refund is not performed as a found commuter pass.

As described above, according to the first embodiment,
By simply recognizing or inputting personal identification information such as name, address, telephone number, etc., it is possible to specify the issue content of the original ticket, and easily process reissue or refund by using the identified issue content of the original ticket Can be. In addition, when a user makes an application for loss of a commuter pass, the issue contents of the original ticket can be easily registered as lost data using the same personal identification information as described above, and the registered lost data is searched. This can prevent fraudulent refund of the found commuter pass. Next, a second embodiment will be described. FIG.
It is a block diagram of a commuter pass issue device concerning an example.

The same reference numerals as in FIG. 3 of the first embodiment denote the same parts, and in this embodiment, only various operation buttons are attached to the input unit 3; Since they are the same, the description of the configuration is omitted.

The various operation buttons attached to the input unit 3 include a registration issue button 3a, a registration button 3b, an advance button 3c, and an end button 3d. The registration issue button 3a instructs the control unit 7 to register lost data and the issuance of a new commuter pass, the registration button 3b instructs the control unit 7 to register lost data, and the advance button 3c issues an instruction to proceed with processing. 7 and the end button 3d instructs the control unit 7 to end the processing.

Next, in such a configuration, a process of performing three tasks of confirming a lost original ticket, registering lost data, and issuing a new commuter pass as one task will be described with reference to a flowchart of FIG. .

That is, when a user who has lost a commuter pass issues an application for re-issuing a commuter pass, pressing the registration issue button 3a of the commuter pass issuing device 1 causes the control unit 7 to execute the lost original ticket. Checking work starts.

When the commuter pass issuing apparatus 1 is connected online with the central processing unit 10 as shown in FIG. 6, the processing can be continued. I have to look for it.

Subsequently, the search key input guide displayed on the display unit 4 of the commuter pass issuing device 1 allows the input unit 3 to input a name,
The user inputs personal identification information such as an address and a telephone number as a search key. The control unit 7 searches the issued contents of all the original bills stored in the storage unit 13 of the central processing unit 10 via the cable 11 using the input search key, and determines the issued contents of the corresponding original bills. It is read out and displayed on the display unit 4.

After confirming the display contents to the user, pressing the advance button 3c causes the control unit 7 to display the contents displayed on the display unit 4 via the cable 11 in the storage unit 13 of the central processing unit 10. Register in the lost data file.

Subsequently, the control unit 7 enters a commuter pass issuance operation, and displays on the display unit 4 guidance on the reason for reissuing the commuter pass. When “customer reason” is set in the input unit 3, by inputting a start date and a period of a new ticket from the input unit 3, the control unit 7 issues a commuter pass using the issuing unit 5, and After the fee is collected, the operation is completed by the end button 3d.

When the "company reason" is set in the input unit 3, the reissue is performed with the same contents as the original ticket. A ticket is issued, and the operation is ended by the end button 3d.

In the case of only "register", the registration button 3
b is pressed, and the lost data is stored in the storage unit 1 by the control unit 7.
3 and is ended by the end button 3d.

The commuter pass issuing device 1 and the central processing unit 1
If 0 is off-line, the application form is searched for the previous purchase confirmation, and the lost data is registered by recognizing or inputting it in the reading unit 2 or the input unit 3 based on the application form. When issuing a new ticket, a commuter pass can be issued using the data recognized or input as described above.

As described above, according to the second embodiment,
By instructing the control process set from various operation buttons, three tasks of confirming the lost original ticket, registering the lost data, and issuing a new commuter pass are performed as one task.
It is possible to reduce the work of the attendant, prevent input setting errors, and improve the service to the user by reducing the waiting time for the reissue processing. Next, a third embodiment will be described.

FIG. 8 shows tickets of a third embodiment according to the present invention.
1 schematically illustrates a processing system , for example a lost data processing device. That is, this lost data processing device
Lost data processor 51, Lost data register 52,..., Data tallying machine 53,.
, And display units 56,.

The lost data processing unit 51 not only registers and collectively manages the lost data sent from the lost data registration unit 52 at each station, but also determines the boarding section of the sent lost data and assigns it to an effective section. Classify and manage the lost data only to the applicable station and send it.

The lost data registration machines 52,... Are arranged at each station, and register lost data in the lost data processing machine 51 connected online based on an application from a user who has lost the commuter pass.

Are arranged at each station, and lost data (data for preventing unauthorized use) is sent from the lost data processor 51 which is connected online at the first time in the morning, for example.

Each of the automatic ticket gates 54,... Is composed of at least a control unit and a storage unit, and is installed at one or a plurality of stations at each station, and stores lost data sent from the data tallying machine 53 in the storage unit. When determining the information on the commuter pass to be used, the control unit of the automatic ticket gates 54,... Searches for the lost data stored in the storage unit, determines whether or not there is the corresponding lost data, and displays it. The contents of the judgment are displayed in the sections 56,.

Each of the processors 55,... Is composed of at least a control unit and a storage unit, and one or more processors are installed at each station, and stores the lost data sent from the data compiling machine 53 in the storage unit. When the information of the commuter pass for which a refund was requested is read, the control unit of the processor 55 searches the lost data stored in the storage unit to determine whether or not there is the corresponding lost data, and displays the data. 56,... Are displayed. The processing operation of the lost data processor 51 in such a configuration will be described.

In FIG. 9, the lost data processing unit 51 distributes the lost data sent from the lost data registration unit 52 to the data compiling unit 53 of each station according to the valid period and the valid section. For example, when new or changed lost data occurs, or when power is turned on in the morning.

For example, as shown in FIG. 9 (1), there is a railway line from station A to station J. At this time, as shown in FIG. 9 (2), each effective section of a, b, c is used. It is assumed that there is lost data registered with. However, each lost data is deleted according to its validity period.

The lost data processor 51 sends the lost data a to the stations E and F since the lost data a is the G station from the valid section E station.
The data is distributed to the data compiling machines 53 at the station and the G station. The lost data “b” is A station, B station, C because the valid section is from A station to F station.
The data is distributed to the data aggregation machines 53 at the station, the D station, the E station, and the F station. Similarly, the lost data c is distributed to each data compiling machine 53 of the F station, the G station, and the H station because the effective section is from the F station to the H station.

As a result, the amount of lost data delivered to the data compiling machine 53 at each station has a minimum necessary data amount as shown in (3) of FIG. From (3) in FIG. 9, for example, A
There is one lost data at the station, three lost data at the F station, and zero lost data at the J station. In this way, the data counting machine 53 at each station transmits the lost data respectively distributed to the storage units of the automatic ticket gates 54,... And the processing units 55,.

When determining the information on the commuter pass to be used, the control unit of the automatic ticket gates 54,... Searches the lost data stored in the storage unit to determine whether there is the corresponding lost data. I do.

The control unit of the processors 54,... Retrieves the lost data stored in the storage unit when reading the information on the commuter pass for which the refund was requested, and determines whether there is the corresponding lost data. .

Based on the judgment of the control unit of the automatic ticket gates 54,... Or the control unit of the processing unit 54,.
… Or display the contents (for example, “There is something wrong with the ticket, please wait a moment” etc.) on the display unit 56… provided in the processing machine 54,… and cancel the ticket handling process and invalidate the ticket Is determined.

As described above, according to the third embodiment,
Since the lost data sent to the automatic ticket gates and processors at each station is minimized, the storage capacity for lost data in the automatic ticket gates and processors is not increased, and
The processing time required for searching for lost data can be reduced. The function of the lost data processing machine may be executed by the central processing unit, or the function of the lost data registration machine may be executed by the commuter pass issuing device.

Although the above embodiment has been described using a commuter pass, the present invention is not limited to a commuter pass, but may include a coupon, a prepaid card,
Alternatively, the present invention can be applied to any ticket in which issuance contents of an original ticket such as a postpaid card are stored.

[0060]

As described in detail above, according to the present invention,
It is possible to provide a ticket processing device that can easily specify a ticket such as a commuter pass or the like by simply inputting personal identification information and can process the ticket.

In addition, when a user makes an application for the loss of a commuter pass, a ticket processing device that can easily confirm lost original tickets, register lost data, and issue a new commuter pass as one task. Can be provided.

Further, a ticket processing apparatus and a ticket processing system capable of reducing the lost data search processing time without increasing the storage capacity of lost data in the storage sections of the automatic ticket gate and the processing machine. Can be provided.

[Brief description of the drawings]

FIG. 1 is a block diagram showing the overall configuration of a commuter pass issuing device according to a first embodiment of the present invention.

FIG. 2 is a flowchart for explaining the operation of reissuing or refunding a commuter pass.

FIG. 3 is a diagram showing a schematic configuration of a commuter pass issuing device and a central processing unit.

FIG. 4 is a flowchart for explaining a reissue or a refund operation of a commuter pass.

FIG. 5 is a flowchart for explaining an operation for preventing illegal refund of a found commuter pass.

FIG. 6 is a block diagram showing an overall configuration of a commuter pass issuing device according to a second embodiment of the present invention.

FIG. 7 is a flowchart illustrating a process of performing three tasks as one task.

FIG. 8 is a block diagram showing an overall configuration of a lost data processing device according to a third embodiment of the present invention.

FIG. 9 is a diagram for explaining the processing contents of a lost data processor.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 ... Commuter ticket issuing apparatus 2 ... Reading part 3 ... Input part 4 ... Display part 5 ... Issuing part 6 ... Storage part 10 ... Central processing unit 51 ... Lost data processing machine 52 ... Lost data registration machine 53 ... Data tallying machine

Continuation of the front page (58) Field surveyed (Int. Cl. ⁷ , DB name) G07B 1/00-9/02 G07B 11/00-17/04 G06F 17/00 G06F 19/00 G06F 17/60 G07F 5 / 00-9/10 102 G07F 17/00-17/42 G07G 1/00-5/00 G06K 17/00-17/00 560

Claims (2)

(57) [Claims] Claims: 1. An instructing means for instructing a loss process in response to an application for a loss of a ticket to be used, a first storage means for storing contents of issuing a plurality of tickets together with personal identification information, Input means for inputting the personal identification information in response to a loss application; search means for searching for issuance contents of tickets stored in the first storage means based on the personal identification information input by the input means; Display means for displaying the contents of one or more tickets searched by the search means; selecting means for selecting the contents of one ticket to be issued from the contents displayed by the display means; A second storage unit that stores the issue contents of the tickets selected in the above as loss information of the tickets, an issuing unit that issues the tickets with the issuance contents of the tickets selected by the selection unit, and the instruction unit Instructions for loss by In response, the ticket handling apparatus being characterized in that comprises a control means for controlling the said input means and said second storage means and the issuing means. 2. A first storage means for storing lost information including valid section information based on a loss application for a ticket for which an available valid section is determined, and a lost information stored in the first storage means. A selection transmitting means for selecting the transmission destination according to the effective section information and transmitting the lost information; and a second storing the lost information transmitted by the selecting and transmitting means.
Storage means, reading means for reading information on tickets for which valid sections are available, and retrieval for searching for lost information stored in the second storage means based on the information read by the reading means. Means, and a stop means for stopping use of the tickets read by the reading means when there is a match with the lost information as a result of the search by the search means. system.