JP3146051B2 - Document review support method - Google Patents

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a document preparation method for preparing documents and performing mutual review by a large number of people in an asynchronous and cooperative manner using a network environment. In addition, the present invention relates to a document review support method in which a plurality of persons / departments cooperate in a distributed environment via a network to create a document while reviewing and supporting decision making. Further, the present invention analyzes the contents of an e-mail to automatically execute a complicated operation in accordance with the contents of the e-mail text, and also realizes information which can realize desired processing only by giving a message in an e-mail destination folder. Regarding the processing method.

[0002]

2. Description of the Related Art Documents created in an organization are often shared and written by a plurality of persons, such as reports, specifications, manuals, etc., and the authors often cross departments. In addition, many of the written documents are mutually reviewed by each person in charge. Against this background, the network environment has been improved, and the need for a system that supports document creation / review operations in group work has been increasing. 2. Description of the Related Art Conventionally, there is a document creation apparatus that supports co-authoring of a document by an author and a reviewer using an electronic mail function. In other words, several reviewers read the document via the network, make correction proposals, the authors make corrections to the document with reference to those comments, and the authors paste the comments themselves and the reviewers A document creation device that can be used interactively to respond to it, supports intra-group communication and information sharing on documents, and utilizes hypermedia links for annotations to support collaborative writing via a network is there. You can also share documents,
Some of them realize co-authoring work by functions such as annotation and exchange of messages between authors.

Further, as a recent technology, there is a collaborative document creation tool for supporting information sharing and communication between collaborative document creators, such as annotation and message exchange. For example, a document may be read by a number of reviewers over the network, pasted with comments to suggest corrections, authors may modify the document with reference to those comments, or authors may post their own comments. Some of them can be used interactively by reviewers to respond. In addition, revision proposals, public comments,
Some types of comments, such as direct messages and personal messages, are set for review. Furthermore, some annotations can have the author, date and time of creation, and other attributes determined by the user. However, in these conventional systems, functions related to reviews in particular were not sufficient. In other words, the annotation function provided is mainly for the purpose of revising the document, and the comment is pasted.In other words, the work analysis of the review work is insufficient, and it merely provides a framework to support communication. Was.

Further, as a recent technology, there is a technology in which electronic mail is classified according to rules and a simple operation can be instructed. For example, some rules are applied when mail is retrieved from a mail server to a user's local workstation, and the classification of the mail is made. There are also some that can activate rules when mail arrives in a specified folder.

[0005]

A conventional document creation apparatus does not have a document creation client, a document creation deadline, a document creation schedule, an access right, a security check, a reviewer, a review deadline, a review schedule, and a management mechanism for progress. As a result, it is difficult for multiple people to use the system efficiently in multiple places at the same time, and the functions for quoting and referring to the document segments and reference materials created by each client at the time of document creation are insufficient. And so on. In addition, support for the start of collaborative work, real-time communication,
There were problems with consistent documentation and support for distributed collaboration. An object of the present invention is to solve the problems of the prior art and to provide a document creation method aiming at improving the quality of document description contents, increasing the efficiency of group adjustment work, and improving document creation efficiency.

In a system in which documents of a plurality of authors are integrated to create a single document, and the document is reviewed and proofread by the plurality of authors, a document creation tool used by the plurality of authors includes: As shown in FIG. 21, they were limited to the same one (TOOL A). The present invention
It is an object of the present invention to provide a document creation method that enables a user to participate in collaborative document creation from a document creation tool that he or she usually uses.

Further, as shown in FIG. 22, the conventional document preparation apparatus prepares a table of term conversion patterns when unifying similar terms used in the document text, and the editor prepares the table at the proofreading stage. It was limited to editing in bulk. An object of the present invention is to provide a document creation method for automatically generating a collaborative document with an index and a glossary by integrating documents created by individual authors and individually designated index items.

Further, as shown in FIG. 23, in the conventional processing method, since there is no management mechanism such as a reviewer, a review deadline, a review schedule, an access right, a security check, and a progress status, a plurality of locations are used. It is impossible for people to use the system efficiently at the same time,
In addition, the function of collecting information through communication between clients to support decision-making is insufficient, and it is difficult to manage comments when many comments are pasted. There are many problems. Originally, the purpose of attaching comments is not necessarily only for document revision. Although comments are pasted for soliciting opinions and gathering information to support decision-making, there is only a framework for comments that is intended to be revised, and the review There is a problem that opinions cannot be expressed in the framework of the provided comments, and most of the management of comment processing must be relied on by humans. Furthermore, there is a problem that it is difficult to appropriately refer to the history of the process of collecting information and revising the document based on the review, and to return to a certain point in the past. In view of such problems, the present invention manages review schedules, reviewers, access rights, security checks, document versions, progress, and various procedures for collecting information for review or decision making. In other words, a task is an object that combines data and procedures, in particular, it is referred to as a comment here. By preparing a plurality of generic comments that are specific to this task and do not depend on the domain, the review processing history can be referred to as appropriate. It is an object of the present invention to provide a document review support method capable of collecting information for realizing prompt and accurate processing of reviews and supporting decision making.

Further, in the conventional information processing apparatus, the ability to describe an e-mail in a rule and pattern matching is low, and it is difficult to analyze a mail body using a rule and execute a desired process. Further, in the current e-mail system, (1) many topics are mixed. (2) When many mails are generated, passing occurs due to missed reading or the like. (3) The mail containing the notification or the work instruction is buried in the mail pile, and it is difficult to transmit effective information. (4) The utterance act is digitized.
Is not fully modeled, making it easy to use
Is not so good. There are problems such as. Therefore, the present invention
In view of such problems, the description ability of the pattern matching between the body of the e-mail and the rules is improved, and the capacity of the folder for storing the classified e-mails is improved and the rules are improved.
Categorize emails to make it easier to find useful information,
It is still another object of the present invention to provide an information processing method capable of easily describing a procedure that can be started from a folder.

[0010]

The document creation method according to the first invention has the following elements. (A) a client having at least the following elements:
(A1) a document composition processing unit that processes information for composing a document, (a2) a document processing unit that creates a document using information processed by the document composition processing unit, (b) at least the following elements Server having (b1)
An integration processing unit that performs integration processing of a plurality of documents created by a client; (b2) a review processing unit that performs processing related to review of created documents and comments on review results; (b3) a document processing unit and review processing Management processing unit that manages the progress status of the integrated processing unit,

The document creation method according to the second invention has the following elements. (A) a client having the following elements: (a1) a document creation unit for creating a document in an arbitrary document format by an arbitrary document creation tool; and (a2) a transmission unit for transmitting a document to / from a server via a network. (B) a server having the following elements: (b1) transmission means for transmitting a document to / from a client via a network; (b2) storage for storing information of a document format based on a document creation tool used by the client. means,
(B3) a document conversion unit for converting a document between a document format based on a document creation tool used by a client and a unified document format based on the information stored by the storage unit; (b4) a unified document A document integration method that integrates documents in a format.

A document creation apparatus according to a third invention has the following elements. (A) term extraction means for extracting predetermined terms from a plurality of documents, (b) term conversion means for comparing and examining terms extracted by the term extraction means, and term conversion, and (c) term conversion means for term conversion. Document editing means for editing a document based on the term.

A document review support system according to a fourth aspect of the present invention includes a client and a server on a network each having one of the following elements. (A) a review request unit that requests a review of a created document to another device; (b) a review unit that reviews a document based on a review request from another device to create a comment; and (c) a review unit. Comment processing unit that processes comments based on created comments.

The document review support method according to the fifth invention has the following elements. (A) review means for generating a comment including a procedure; and (b) comment processing means for processing a comment by executing the above-described comment procedure.

The document review support method according to the sixth invention has the following elements. (A) a knowledge base unit that stores a plurality of types of comments and processing procedures corresponding to the types; (b) a review unit that generates a comment by designating at least one of the comment types; A comment processing unit that executes a corresponding processing procedure stored in the knowledge base unit based on the type specified in the comment.

The information processing system according to the seventh invention has the following elements. (A) a folder for receiving and holding information having a predetermined identifier and a value corresponding to the identifier; (b) a procedure storage unit for storing a procedure corresponding to the predetermined identifier; (c) information stored in the folder A procedure execution unit that analyzes the identifier of the procedure and executes the corresponding procedure in the procedure storage unit.

The information processing system according to the eighth invention has the following elements. (A) a folder for receiving and holding mail information having a predetermined identifier and a value corresponding to the identifier; (b) a rule storage unit for creating and storing rules; (c) a folder based on the rules. Analyze the identifier and value of the mail information stored in, and execute it according to the result
Analysis execution unit that determines and executes rules .

[0018]

According to the first aspect of the present invention, since the management processing unit manages the progress, the progress of the document creation / review process by the group, the version management in each process created by each person in charge, and the attachment and processing of comments are performed. By systematizing the notification and the like, the efficiency of the coordination work between the persons in charge in the group work can be improved.

In the second invention, the document conversion means converts the respective document formats into the standard format based on the information on the respective document formats stored in the storage means. Can be used.

In the third invention, the term conversion means unifies terms such as index terms extracted by the term extraction means, so that a document can be created using the unified terms.

In the fourth invention, a progress management function based on a review schedule based on three modes of review request, review, and comment processing, and a review by a large number of people are possible. Is opened as needed, and the result of the comment processing is reflected in the document, so that the quality of the document description can be improved.

In the fifth aspect, since the comment includes the procedure, the comment can be independently performed by executing the procedure.

In the sixth aspect, by providing a comment type (comment type) suitable for actual work, effective review processing can be realized.

In the seventh aspect, the procedure corresponding to the identifier is executed from the identifier of the information and its value.
Automatic processing can be performed on received information.

According to the eighth aspect, the mail is analyzed based on the rule, and the procedure of the rule is executed under a predetermined condition, so that complicated processing can be automatically executed.

[0026]

【Example】

Embodiment 1 FIG. Hereinafter, an outline of a system capable of asynchronously and collaboratively creating and mutually reviewing documents will be described with reference to FIG. First, the basic functions of this system are shown below. (1) Integration Function The document segment (memo) created by each client in the group is integrated as one document, and then displayed and printed.・ Registration of document composition information ・ Memo processing (creation, movement, merge operations, etc.) ・ Input, display, and printing of standard documents ・ Sharing output (automatic paging, etc.) Each of the clients thus created can create an asynchronous distributed collaborative document via a network. (2) Review support function A memo or integrated document can be mutually reviewed by a large number of people using a network environment. For this purpose, the following review support function is used. -Review request (designation of target document, reviewer, review deadline)-Review (pasting of comments, etc.)-Comment processing (notification of comment reflection, etc.) (3) Management function Work sharing in collaborative document creation work, document creation, review, revision In order to systematize a series of document creation progress management such as registration, distribution, etc., the following management functions are realized.・ Registration of creation client / server ・ Instruction / completion of creation sharing / review / correction ・ Creation of process schedule ・ Version management (memos / integrated documents) By these, progress management in collaborative document creation / review work and document management Revision history management can be performed.

The features of this system are as follows. (1) Systemization of review support function Comment management function (pasting of comment, automatic notification of comment processing, etc.), review / scheduling function,
A review support function such as a review progress management function is systematized. Furthermore, when pasting a comment, a comment type (comment, question, correction instruction, supplementary explanation, etc.) and a processing mode (normal, urgent) comment message can be easily selected. (2) Conversion of document segments into information resources The memos created by each client and the shared document segment registration database can be used to reuse each memo. By using such document segments as information resources, each client can proceed with document creation while sharing document information. (3) Document creation by top-down / bottom-up method First, the document composition information is registered, and not only the document creation by the top-down method which is performed after the assignment of creation of each client is determined, but also the memos are accumulated, and It is also possible to create a document in a bottom-up manner, in which the composition of the document is assigned from FIG. 2 (FIG. 2). The document configuration information can be changed at any time, and the document can be easily reconfigured by appropriately moving the memo. (4) Review of Existing Documents In addition to creating new documents with this system, existing documents created by other document tools can be imported into this system and reviewed. Furthermore, new input using another document tool is also possible in this system.

The features of a document to which the present system can be applied include the following. (1) Documents that are created by allocating in advance among multiple clients (2) Documents submitted by consensus (3) Documents requesting review comments from multiple clients (4) Includes document segments that are frequently reused Documents Specific documents with the features listed above include the following.・ Various reports, various specifications ・ Management department summary documents ・ Idea proposals, planning drafts

An embodiment of the first invention will be described below with reference to the drawings. FIG. 3 is a block diagram showing a schematic functional configuration of the embodiment. This document creation method includes a document composition processing unit 1, a memo processing unit 2, an integration processing unit 3, a review processing unit 4, a document segment processing unit 5, a management processing unit 6, a document processing unit 7, a document creation support processing unit 8. It is composed of

The document composition processing section 1 comprises a creation client management section 10, a document composition information processing section 11, a document creation environment processing section 12, and a standard document processing section 13. The creation client management unit 10 registers items such as a client name, a user ID, a password, an organization, an abbreviation of a department, and an access right.

The document structure information processing section 11 creates and corrects information relating to the document structure, that is, creates document structure information at the time of creating a new document (registration of document names, item names, memo names, etc. Registration of document attribute information) ・ Correction of information on document structure (correction of document name, deletion of document name, correction of item name, addition of item name, deletion of item name,
Move item names, modify memo names, add memo names, delete memo names, move memo names), ・ Display and print information related to document structure, ・ Browse the entire structure of document structure, ・ Document structure items Performs processing such as displaying only the name, displaying, printing, and registering the entire contents of the document.

The document creation environment processing unit 12 performs processing related to environment setting when creating a document. In other words, it performs:-setting of the document creation client;-changing of the server settings; The access rights covered here are read rights,
A write right, a client registration right, an access right setting right, and the like can be considered. The read right is the right to refer to the contents of the document. In addition, since there may be a place including information that cannot be made public such as an amount of money and an evaluation, it is possible to control according to a place in a document structure. That is, in order to actually refer to and quote a certain place in the document, not only the read right must be granted, but also the quotation for that place must be permitted. The write right is the right to change the content of the document, and the target may be the entire document, items, and memos. As an operation for the entire document, a "delete" operation is conceivable, but there are "set" and "delete" operations for items and memos. In addition, there is an “edit” operation for a memo.
The effects of these operations on the document are as follows: (1) “Setting” does not change existing ones. (2) “Delete” deletes an existing one. (3) "Edit" changes the contents of an existing one. In addition, since these operations have different effects on the document, the authority can be set separately.
Further, it is also possible to control according to the location in the sentence structure. That is, in order to actually set / delete / edit a certain target in a document, not only the setting right / deletion right / editing right is given, but also the setting / deletion / editing of the target.
Editing must be permitted. The client registration right is the right to set the document attributes, which is normally owned by the creator of the document structure, and can be made unconfiscatable by the creator of the document structure. The access right setting right is the right to set these rights, and is normally owned by the creator of the document structure, and can be set as non-confiscation by the creator of the document structure.

The standard document processing unit 13 includes a standard format input editor unit 21, a standard format display unit 22, a standard format printing unit 23, and a standard format storage unit 2.
4.

In the memo processing unit 2, the "memo" to be processed includes a memo belonging to the document and a private memo not belonging to the document.
It is composed of a memo content processing unit 32. Memo composition processing unit 3
In step 1, processing for creating and correcting information relating to a memo is performed. For example, the memo information may be a memo name, a memo file name, a memo creator name, a memo creation date, and the like.
Further, the memo name is corrected, deleted, and moved. In the memo content processing unit 32, creation, selection, correction, editing,
Delete, move, copy, split, combine, print, display, register,
Processing such as version management is performed.

The integration processing unit 3 integrates the document segments (memos) created by the clients of the group as one document, performs display and printing, and further creates an index, a list of charts and the like. Create.

The review processing unit 4 performs a mutual review of a memo or an integrated document by a large number of people using a network environment. ・ Review request (designation of a target document, a reviewer, a review deadline), ・ Review (pasting a comment, etc.)・ Review support functions such as comment processing (comment reflection notification etc.) are performed. These review support functions include a comment management processing section 41 (pasting comments, automatic notification of comment processing, etc.),
It comprises a scheduling processing unit 42 and a review progress management processing unit 43. Further, when attaching a comment, the comment management processing unit 41 selects a comment type (comment, question, correction instruction, supplementary explanation, etc.) and a processing mode (normal, urgent) comment message.

The document segment processing unit 5 registers and stores the document segments created by each client in a database, and realizes search and reuse in memo units and item units.

The management processing unit 6 performs a series of document creation progress management such as task sharing, document creation, review, revision, registration, and distribution in the collaborative document creation work. -Registration of creation client / server,-Instruction of creation sharing / review / correction, completion notification,-Creation of process schedule,-Version management (memo, integrated document), etc. Performs progress management and document revision history management.

The document processing unit 7 creates, corrects, and edits a document.

The document creation support processing unit 8 refers to related terms and related materials at the time of document creation and unifies terms at the time of integrating document segments. The configuration of the system has been described above.

Next, the operation of the system will be described. First, the document composition processing section 1 registers document composition information, and then assigns work assignments and sets a creation date. Thereby, the management processing unit 6 starts the progress management based on the document configuration information. That is, an electronic mail is automatically selected and sent to the server or the client based on the document creation time limit and the achievement rate of the target document creation. The client refers to the related terminology / related material in the document creation support processing unit 8 and refers to the document segment created in the past using the document segment processing unit 5 to store the assigned memo in the memo processing unit. 2 and the document processing section 7 prepares a document using an appropriate word processor. In addition, a private memo, that is, a memo that is not registered in the document configuration information is used to create a shared memo. The client reports the progress of document creation to the management processing unit 6 as appropriate. The server can grasp the progress of the work of each person by inquiring of the management processing unit 6. In addition, the server can use the management processing unit 6 to send an e-mail to each person in charge as appropriate to instruct operations. In addition, each person in charge of review can request the reviewer to review the created document in the review processing unit 4, and can correct and revise the created document. Review / scheduling processing unit 42
A review request section (not shown) sets a review request document, a reviewer, and a review deadline, and requests a review by instructing a review request. When a review request is made, the review progress management processing unit 43
Starts the review progress management based on the review schedule, and sends a review request notification to the reviewer. The review is performed in a review section (not shown) in the review / scheduling processing section 42. For review, select an appropriate comment type from the already prepared comment types, then select a comment message, comment processing mode (immediate, normal),
This is performed by creating a comment text using the document processing unit 7, designating a comment pasting area in the document to be reviewed, and pasting a comment in the designated area. When the comment is pasted, a comment pasting notice is automatically sent to the comment processing client. When the review ends, the review progress management processing unit 43 sends a review end notification to the review requester. The comment processing client that has received the comment paste notification executes the comment processing with reference to the instruction of the comment. When the comment processing is completed, the review progress management processing unit 43 sends a comment processing completion notification to the comment paster.

The server integrates the memos created by each person in charge based on the document configuration information in the integration processing unit 3 and creates a target document while moving the memos. In addition, after the memo is created first, document composition information can be created and the memo can be integrated.

As described above, in this embodiment, each client sharing writing using the document segment integration functions such as registration of document composition information, memo processing, input / display / printing of fixed-form documents, and formatting / outputting, Asynchronous and decentralized collaborative document creation through a network, and a multi-person mutual review using a network environment,
A means to support the review of memos or integrated documents using various functions such as review request, review, comment processing, etc.
Using functions such as review / correction instruction / completion notification, process chart creation, version management, progress management in collaborative document creation / review work, and document revision history management,
A document creation method has been described, which includes means for performing a series of document creation progress management such as task sharing, document creation, review, revision, registration, and distribution in collaborative document creation work. And in this example, a comment is pasted,
A comment management function that manages automatic notification of comment processing, a review scheduling function, and a review support function such as a review progress management function are provided. Also, when pasting a comment, the type of comment (comment, question, correction instruction, Commentary, etc.), a mechanism to easily select comment messages in the processing mode (normal, urgent),
Document segments created by each client are converted into a database, and document segments are used as information resources, such as reusing them. Means for creating documents while sharing document information, and changing document configuration information as needed By moving the memos appropriately, it is easy to reorganize the documents, register the document structure information and determine the work assignment of each client, and then create the documents in a top-down manner, and after stacking the memos, There is a bottom-up document creation means for allocating the document structure, and a means for not only creating a new document with the present system but also taking an existing document created by another document tool into the present system and reviewing it. It is characterized by: In this embodiment, the case where both the client and the server have the configuration shown in FIG. 3 has been described. However, the client has at least the document configuration processing unit 1, the document processing unit 7, and the review processing unit 4, The server may have at least the integration processing unit 3 and the management processing unit 6.

Embodiment 2 FIG. FIG. 4 is a diagram showing an embodiment of a document creation method according to the second invention, wherein a document conversion means 641 and an author use document creation tool storage means 642 are added to FIG. 21 described in the prior art. is there. The document conversion means 641 is means for converting a document created by, for example, a word processor having the document format B into a standard document format A, and the author use document creation tool storage means 642 determines whether the author uses, for example, a word processor A, It is a means to remember whether you are using word processor B,
It is registered in some way in advance.
When multiple authors send a document created by the document tool they use to the collaborative document creation server, the server changes the document format to a standard format according to the stored information. After the review, the reverse is done, and the document is converted to the document format used by the author and the integrated document is sent.

As described above, in this embodiment, different types of document creating means for creating a document in an asynchronous distributed environment via a network and documents created by different document creating means are sent to the document converting means via the network. Transmission means for sending a document output from a document conversion means to a designated document creation means, a document conversion means for converting a document composed of a standard format into a different format, and a client Document integration means for integrating document creation and document creation tool storage means for storing document creation tools used by authors, document format conversion, document integration, document creation tools used by authors And a control unit for controlling execution of processes such as automatic startup of the document. According to this embodiment, the author can participate in collaborative document creation with the document creation tool that he or she usually uses, without having to master a new document creation tool.
Document creation efficiency is improved.

In this embodiment, the case where the name of the document creation tool used by the author is stored is described. However, the name of the document creation tool used by the author may be stored, and the name of the document format generated by the tool may be used. Good. Alternatively, an identifier for identifying a tool or a format may be stored.

Embodiment 3 FIG. FIG. 5 is a diagram showing an embodiment of a document creation method according to the third invention. In FIG. 22 described in the related art, an index item integrating means 651, a term conversion means 652 using a thesaurus database, an index, Document editing means 653 for generating a glossary is added. The index item integrating means 651 is a means for integrating index items specified by a plurality of authors as one index item table. The term conversion means 652 is a conversion means for unifying terms in a document using a shared thesaurus database. The term conversion means 652 holds not only term conversion patterns but also term descriptions in the database. The document editing unit 653 is a unit for automatically generating a collaborative document with an index and a term explanation. When a plurality of authors designate a document created by themselves and index items and send them to the collaborative document creation server, an index item table in which those index items are integrated is generated. While using a thesaurus database, similar terms in the integrated documents are converted to the same terms, and index data (item names, appearance locations) and information on terminology are gathered from the index entry table to create collaborative documents. create.

As described above, in this embodiment, a transmission means for transmitting a document created in a distributed environment via a network, a document integration means for integrating documents created by each client, and a plurality of authors Index item integration means for integrating the index items into a single index entry table, and term conversion means for unifying the terms in the document using a shared thesaurus database having a term conversion pattern and a glossary. The document creation method has been described, which comprises a document editing means for automatically generating a collaborative document with an index, a term and a glossary. According to this embodiment, it is not necessary for the proofreader to unify terms and identify index items in order to create a single document by integrating documents of a plurality of authors. improves.

In the above embodiment, the index item integrating means 651 for integrating index items extracted in advance has been described as an example. However, index items may not be extracted in advance, and index items may be extracted from a plurality of documents. What is necessary is just an extraction means that can be extracted. The term to be extracted is not limited to the index, but may be a search term, a table of contents item, a specific technical term, or a predetermined term such as a kana character or an English character. In addition, the term may be a phrase, a section, or a sentence in addition to a word.

Embodiment 4 FIG. When a document is created or revised in a group, it is necessary to review the document created and shared by the clients in the group among the clients. Systematic support and management of a series of review work, in which comments created as comments are added to documents created by other clients, comments are reviewed, and the comments are reflected in the documents, are provided by multiple clients via a network. This function is indispensable to create and revise documents efficiently. This
In Example 4 of [1] Review schedule, reviewer, access
Rights, security checks, document versions
Down, the work style of the user group provides [2] the actual work of the progress management mechanism of equal reflect
Model based on the model
Provision of a view support function [3] For collecting information to support decision making
Providing a framework [4] The problem-solving mechanism through the framework of attaching comments
For the purpose of providing, (1) Posting of comments, (2) Importing of schedule such as review deadline, (3) Notification of review request, posting of comments, etc., (4) Execution and management of reflection of comments automatically Do
This paper describes a document review support method for communication based on the e-mail function in a distributed environment.

As shown in FIG. 6, the task of the review work
As a result of the analysis, it was found that the review work was classified into several work patterns . Therefore, the processing is clarified using these multiple work patterns as comment types.
It is categorized and defined as a generic comment that does not depend on the domain. FIG. 7 is a functional block diagram of the generic comment. The comment includes procedures 1 to n in addition to the data and the internal state. The feature of this embodiment is that the generic comment includes procedures other than simple data, and the generic comment forms a so-called instance. In this method, the type of each comment
(Generic comments)
It is regarded as an object containing data and procedures (processing).
This way, comments can be reviewed
Depending on the processing that is taken into the object,
Obfuscation with unified messages (processing, display, printing, etc.)
Project, that is, the type of comment,
You will simply be able to do reviews. In addition, the affixed
Statements inherit the attributes of the class as instances.
You. The procedure in the generic comment is
Contains the next steps that the
Is the next step for reviewers and comment processors
Programming to ask what to do
And it is possible. Therefore, deadline management, schedule
Based on information such as mailing, destination, and entries
Instructs the worker to do the next task voluntarily
It is possible. Then, these procedures are made into parts and
By creating a library and registering it in the database,
By freely combining these procedures,
Comment types can be created. Created
New comment by combining the comment types
You can generate a comment type for these comment types
Can be used for effective review processing.
realizable. Also, the collection of each comment type is a kind
Will constitute the knowledge base. In addition, the user
Combine existing comment types or create your own
Event type, or on the system development side
Easily add comment types to meet user needs
Or be offered. Also, each comment
Provide a user interface suitable for the type. example
Comment on comments, questions, correction instructions, supplementary explanations, instructions, etc.
Type. Also, a framework for attaching comments
Can solve problems through These comment types are
Comments by the specified member by the specified deadline
Returns notice of reading or reply to question
To send a warning message by e-mail
Instance of the progress management of comment processing
The comment itself is done. In addition, comments
Since it is included, by executing that procedure,
Initiatively and actively carry out the necessary work.
And provide comment types that match the actual work.
Thus, effective review processing can be realized. Also,
Comment types are considered necessary for review operations.
It can be determined according to the specifications.

On the other hand, as shown in FIG. 6, when review work is classified from another viewpoint, (1) a review request and (2)
It was found that the process can be divided into a review (comment pasting) and (3) a comment process for processing the pasted comment.

Based on the work analysis described above, this document review support system has been considered, and has a design policy as shown in FIG. Hereinafter, the design policy will be described with reference to FIG. (1) Provision of basic comment types Generic comments, which are basic comments that have the property of being independent of domains, that is, basic categorization that combines various procedures related to review work
Prepared comment types are provided, and the reviewer can execute a review by selecting an appropriate comment type from among these generic comments and pasting the comment. In addition, the comment processing client executes the processing of the attached comment in accordance with the instructions instructed by the system, and performs a series of operations such as reflecting the content of the comment in the document and collecting information for the review requester to make a decision. Assist. (2) Provision of effective communication function Creation of a schedule from pasting of comments to reflection,
Support the setting of reviewer distribution. In addition, based on the schedule created by the review requester, the progress of the process related to the review is managed for each comment, the current processing status is grasped, and the review process is smoothly performed by expanding the function of the e-mail system. It performs processing related to various notifications oriented for communication to support the execution.

Next, an outline of the document review support method will be described. This system is composed of a review request mode, a review mode, and a comment processing mode, and furthermore, a manager performs integrated management of documents and comments. FIG. 9 shows a processing flow of the present review support method. (1) Review request mode When a target document, a reviewer, and a review schedule are specified, a review request is automatically made. (2) Review mode comment type (question, opinion, correction instruction, supplementary explanation,
Etc.) and then a comment message (meaningless
Clarification, schedule unknown, details unknown, confirmation, instructions, agreement,
Annotations, attachments, abstract instructions, examples of specific amendments),
Select the processing mode (normal, urgent), and
Review request for review
For the entire elephant document or a specific area of the target document body
The review is performed in the form of attaching comments.
When the comment is pasted, a comment pasting notice is automatically sent to the review requester or the comment processing client. A similar comment can be attached to a comment that has already been attached . That is, affixed
You can review your comments. In this method, the following comment types are prepared. Comments on these types of comments, such as by sending a warning message by email, such as a notification that the designated client has read the comment by the specified deadline or a reply to the question, etc. The progress of the process is managed. 1) This is for notifying the opinion type message.
Look, that is, to the member who has specified the intention of confirmation and approval
This is a comment to convey. Therefore, comment processing
Member (author or designated member)
Read comment and send comment processed notice
You. 2) Ask a question to the member whose question type is specified, and send the response
It is returned by Le, rice for managing the Hensho of its
It is. Quality to better understand the content of the document
Mainly support decision making, such as questions, understanding the current situation, and investigating the cause
Information such as questions seeking information (explanation) necessary to do
This is a comment attached for the purpose of collection. The author himself
By pasting this type of comment,
It is possible to collect information that can be used as reference. Ma
In addition, the author himself has
Asking for a piece of documentation by pasting a comment
it can. The designated comment processing member responds to the question
Return your answer by e-mail. System manager
集 計 集 計 集 計 集 計 集 計 書 ー ー と と 集 計 と 集 計
Sends a comment processing completion notification and ends comment processing.
It will be. · Information judgments and decisions that questions have gone as the type of comment day-to-day operations for the collection, most of process
Questions can be systematic.
And can be categorized as a comment type. So
Here, the question type to be attached for collecting such information
The following can be considered as comments. Information collection
The comment type of the question type for the collection is, for example,
Such a comment type can be considered. 1. Comments attached to understand the contents 2. Support problem-solving, that is, decision support
And instruct the modification of comment 3) correction instruction type abstract document to be attached in order to collect the information necessary in order, exemplified by the body of modifying the specific amendments (additions, deletions, substitutions) This is a comment for instructing and managing a process leading to processing for the correction instruction. If consent is obtained for the specific amendment,
Automatic replacement of strikes is possible. 4) Supplementary explanation type The author or reviewer supplementarily explains the contents of the document.
The contents should include annotations and attachments to be attached
Comments. This type of comment is stuck
First, a comment paste notification is sent to the specified member
And all members read this attached comment.
Post comments, questions, opinions, etc., and send back replies
It manages a series of processes such as doing. 5) Instruction type Specify work instructions to designated members or authors.
It is a comment to do. Author and comment paster
Communicate between (e-conference or e-mail
Frame) to determine work content and work schedule
Offering pairs. Work set / changed in this comment
The work schedule is automatically set to the work schedule of the entire system.
Is reflected in the rule. (3) Comment processing mode When a comment is pasted, a comment pasting notice is automatically sent to the concerned person via e-mail. At the workstation (WS) of the client concerned, the comment is stored in a folder prepared for each comment type. The person requested to process the comment selects the comment in this folder and specifies “comment processing” for the comment, and then the body and comment contents,
Since a work instruction is displayed, comment processing is performed according to the work instruction. When the comment processing ends, a comment processing completion notification is automatically sent to the reviewer and the manager. An e-mail is automatically sent to the comment processing client to which the comment processing completion notification is not sent, prompting the user to execute the comment processing as soon as possible.

Hereinafter, one embodiment of the fourth, fifth, and sixth aspects of the invention will be described. FIG. 10 is a block diagram showing an embodiment of the document review support apparatus according to the present invention, and showing main parts of basic functions. FIG. 11 is a basic configuration diagram of the system. The review support method includes a review request unit 101 and a review unit 10 which also have a user interface.
2. Comment processing unit 103, display unit 104, management unit 105 that internally supports these functions, knowledge base unit (comment type processing procedure storage unit) 106, comment database unit 107, document database unit 108
It is composed of

The review request section 101 selects a document to be submitted for a review request, sets a reviewer and a review schedule, and assigns the selected document as accompanying information (called an instance) to the review request folder. Input unit 20 for inputting to the instance storage unit 203
1. Select the instance and the selected instance
Or request a review with respect to, the message sending unit 205 for sending a message to confirm the review situation
And a review request folder 202 comprising an instance storage unit 203 for storing the instance created by the input unit 201 and a procedure execution unit 204 for decoding and executing a message given to the instance.

The review section 102 includes a storage section 303 including an instance storage section 305 for storing a review request instance for notifying a review request, and an e-mail storage section 306 for storing an e-mail such as a warning message.
A review folder 301 comprising a procedure execution unit 302 for decoding and executing a message given to the instance;
It comprises a message sending unit 304 for selecting a review request instance and sending a message to the instance . Review request instance
Giving reviewers the progress of the reviewer's work
Perform management.

The comment processing unit 103 includes a storage unit 403 for storing a comment paste notification instance and a procedure execution unit 40 for decoding and executing a message given to the instance.
2 and a message sending unit 404 for selecting an instance and sending a message to the instance. The storage unit 403 includes an instance storage unit 405 for storing a comment paste notification instance and an e-mail storage unit 406 for storing e-mail such as a warning message. The display unit 104 is for confirming the document requested for review, the review status, and the comment processing status.

The management unit 105 includes a review schedule management unit 109 and a comment management unit 110. The review schedule management unit 109 sends an e-mail such as a warning message, sends a review request notification according to the schedule, and sets whether to attach a comment to the document to be reviewed. It comprises a progress management unit 501 for managing progress and a database unit 502 for storing a review schedule. The comment management unit 110 performs processing related to registration / storage search of comments in the comment database unit 107, management of unprocessed / processed comments, and inquiry from the user about the progress of comment processing.

The knowledge base unit 106 is a processing procedure storage unit for each type of comment. Comment database part 1
07 is a place to store the attached comment data. The document database unit 108 stores documents to be requested for review and those that have undergone comment processing.

Next, a description will be given of the review support processing procedure of the present system, which is executed using the above-described processing functions, divided into review request, review, and comment processing. For a review request, first, a review request window is opened in the input unit 201, and a document for which a review is requested is selected in this window and registered in the review request window. Next, a reviewer and a review schedule are set for the selected document and an instance is created. The created instance is iconified and displayed on the review request window. When a message "review request" is given to this iconified instance, this instance is stored in the instance storage unit 203 of the review request folder 202. Then, the procedure execution unit 2 in the review request folder 202
At 04, the instance is divided into a document and a review schedule. The document is stored in the document database unit 108 on the review server, and the review schedule is stored in the database unit 502. Next, the progress management section 501 of the review schedule management section 109 is changed to the database section 502.
Send a review request notification to each reviewer while referring to the review schedule in the section. Review request notification
Review folder 301 as a review instance
Is stored in the storage unit 303. For the review, a review instance is selected from the storage unit 303 of the review folder 301. For example, when a message “review” is given, the procedure execution unit 302 is started and the user logs in remotely to the review server, and the document to be reviewed is displayed on the window. It is displayed and the comment can be pasted. At this time, the reviewer displays the comment pasted by another person on the display unit 10.
4 can be referred to. FIG.
Is a diagram for explaining an example of pasting a comment. First, a comment pasting area is specified, a comment type is selected, and then a type of a comment message is selected. Enter and set the comment processing mode (normal or urgent) and describe the comment text. This comment is stored in the comment database 107
Is stored in By giving a message "paste" to this comment, the comment pasting process is executed. Then, the comment paste notification is sent to the comment management unit 11.
0 is sent to the comment processing client. This comment pasting notice is stored in the storage unit 403 of the comment processing folder 401 as a comment processing instance.
Is stored in Also, a comment can be attached to the comment. The comment processing client
A comment processing instance is selected from the storage unit 403 of the comment processing folder 401 and “comment processing” is selected.
Is given, the user is remotely logged in to the server, the document and the contents of the comment are displayed on the window, the current processing status of the comment is displayed, and the next work instruction is displayed. The comment processing client executes comment processing according to the work instruction. When the comment processing ends, a comment processing completion notification is sent to the comment paster and the comment management unit 110.

For example, when the comment of the opinion type is pasted, the comment is notified of the pasting of the comment, and after the comment is registered in the comment database unit, the management of the comment read is started immediately, and the comment processing client reads the comment read. Waiting for a notification to be sent. Then, when the comment read notice of the comment processing client is sent, the comment read notice is sent to the comment paster and the comment management unit 110. Then, when the read notification of all the comment processing clients is sent, a comment processing completion notification is sent to the comment paster and the comment management unit 110, and the comment management client 110 manages the notification as a processed comment. FIG. 13 shows one embodiment of the opinion type.
Reference numeral 601 denotes a flow of processing performed by a reviewer, that is, a comment paster. 602 is the knowledge base unit 106
This is the procedure for comments stored in. 603 is
This is a process performed by the comment processing client. Since the comment retains its internal state, if a message with the content “Confirmation of the current processing status” is given to the comment while the comment is being read and counted, the comment is read waiting. Is displayed. At the same time, it is possible to confirm the comment processing client that has sent the read notification.

FIG. 14 is a diagram showing an embodiment of the question type. The question type is processed in a flow as shown in FIG. 14 so that procedures 1 to 6 are included in the generic comment of the question type. Become. Further, FIG.
5 shows an example of a ment type.

The present invention is not limited to the embodiment described above. For example, the method of defining the comment type may be determined according to the specifications considered necessary for the work of the review process. In addition, the present invention can be variously modified and implemented without departing from the gist thereof.

As described above, in this embodiment, the scheduler that creates the review schedule, manages the review schedule, and manages the progress, and manages the reviewer, access right, security check, document version management, and progress of the review process. A review manager that has a data management mechanism that stores and manages review schedules and comment types, selects documents to be submitted for review, and adds reviewers and additional information on the review schedule to request a review. Request means 101 and review means 102 for reviewing based on a plurality of comment types and pasting comments
And comment processing means 103 based on a comment type processing procedure, and a comment database 107 for storing comment type processing procedures and attached comments
Management means 105 for managing the progress status of the review schedule and comment processing procedures and the transmission of various notification documents
A document review support method characterized by having the following has been described.

Hereinafter, one embodiment of the seventh and eighth inventions will be described with reference to the drawings. FIG. 15 is a block diagram showing an embodiment of the information processing system according to the present invention, and showing a main part of a specific function. This information processing method includes a mail reception folder 701, a mail analysis execution unit 704, a mail storage unit 70
9, a rule creation unit 716 and a procedure storage unit 717.

The mail reception folder 701 includes a storage unit 703 for storing the sent e-mail and a storage unit
3 includes a procedure execution unit 702 that executes a procedure while referring to a class in which a procedure for processing an e-mail stored in the electronic mail 3 is described.

The mail analysis execution unit 704 accepts data sent from the mail reception folder 701 and searches for executable rules by a network type instantiation creation unit 707, and the mail reception folder 701
A conflict set storage unit 706 for storing an executable rule group (referred to as “instantiation”) having a combination of the data sent thereto, a rule execution unit 705 for executing the rules stored in the conflict set storage unit 706, and a network. It is composed of a network initialization unit 708 that sets the type instantiation creation unit 707 to a data receiving state (performs network initialization).

The mail storage section 709 is composed of a group of folders for storing electronic mail. The folder 711 for storing the e-mail includes a storage unit 712 for storing the e-mail and a procedure execution unit 710.

The rule creating section 716 includes a rule editor section 715 for creating a rule by the user and the created rule,
That is, a production rule storage unit 714 that stores the production rules, and a network-type instantiation creation unit 70 that compiles the created production rules and speeds up the extraction of executable rules.
7 is made up of a rule compiler unit 713. This production rule analyzes the contents of the mail, designates a folder for storing the mail, and executes a procedure.

[0071] procedure storage unit 717, in each folder
Executable procedures are stored in a hierarchically structured format.

The folders 701 and 711 are composed of storage units 703 and 712 for storing e-mails and execution units 702 and 710 for procedures inherited by the folders.
The procedures handled by the execution units 702 and 710 are the procedure storage unit 71
7 can be set by designating the class name stored in.

FIG. 16 shows a description format of an electronic mail. FIG. 17 shows a specific description example of an e-mail. (A) shows the case of the usual mail format, (b) shows the case where the contents of the mail are a program name and its source code, and (c) shows the case where the contents of the mail are a set of procedure names, data and class names. ing. The e-mail is configured by describing a pair (slot name: slot value). From folder 701 to mail analysis execution unit 70
4 can be set in a slot name / slot value pair, that is, in slot units.
You. The slot unit is the minimum basic unit at the description level.
At the same time, each slot in the e-mail, it is possible to either set not to sent as data to the mail analysis execution unit 704.

FIG. 18 is a description example of a production rule described using the rule editor unit 715. FIG.
9 shows the operation of the slot and the production rule. ( Slot name 1 = A, slot value 1 = B ), ( slot
If a slot with the name (name 2 = E, slot value 2 = F ) is described in the e-mail, this rule becomes an executable rule and is stored in the conflict set storage unit 706. Executing the rule means executing the list described in the then part.

FIG. 20 shows an example of the configuration of the procedure storage section 717. The procedure storage unit 717 is composed of a group of classes 1001. The class 1001 includes a setting unit 1002 of a superclass to be inherited, a procedure storage unit 1003, and a static data storage unit 1004.
The static data storage unit 1004 stores declarative data in the format of slot name: slot value.
Then, it is possible to refer to procedures and static data stored in the superclass described in the superclass setting unit 1002.

Next, the flow of the processing of the information processing apparatus executed by using the above functions will be described. First, when an electronic mail is sent, the electronic mail is stored in the storage unit 703 of the mail reception folder 701. At the same time when the e-mail is stored, the procedure execution unit 702 starts, analyzes the contents of the e-mail, and starts the procedure according to the instruction of the e-mail. The substance of the procedure is the class name stored in the procedure execution unit or the procedure storage unit 71 corresponding to the super class.
7 are stored. The analysis of the contents of the mail means that the slot name searched for the slot name in the slot unit of the mail body: slot value, that is, when the slot name registered in the procedure execution unit 702 is found, the slot is found. The content that the procedure is started from the name and the slot value is analyzed.

Next, when the network type instantiation creating unit 707 is in a data input waiting state, a slot name: slot value to be input as data to the network type instantiation creating unit 707 is extracted from the slot of the mail body. Input to the network type instantiation creation unit 707. The network-type instantiation creation unit 707 searches for a rule having a condition part that satisfies the input slot name: slot value, and inputs a value to the variable if it has a variable. The collation processing is performed for all slots. As a result, the rule where all of the condition part of the rule matches the slot (instantiation)
Are stored in the conflict set storage unit 706. The matching process between the slot and the rule condition part is performed using a network constructed by the rule compiler part 713.

Here, the collation processing will be described with reference to FIG. All the slots of the e-mail 601 in FIG. 19 are to be input as data to the network-type instantiation creating unit 707. It is also assumed that two rules (1) and (2) are stored as rules. First, when the slot (A: B) is input to the network-type instantiation creating unit 707, it starts checking whether there is a condition part of a rule that matches the slot. In the condition part of rule (1), (AF) and slot (A: B) have the same slot name as A, but F ≠ B
Since the slot value does not match, it does not match the condition part of this rule. (A) in the condition part of rule (2)
B) and the slot (AB) match, and the condition part (AB) and the slot (AB) of the rule match. Similarly, the slot (E: F) matches the condition part of the rule (2). From the above, a slot that satisfies all the condition parts of the rule (2) has been input.
The rule (2) is stored in the conflict set storage unit 706, and the rule is executed by the rule execution unit 705.

All the instantiations (rules + slots) stored in the conflict set storage unit 706 are executed. In the rule execution unit 705, the rule t
The procedure described in the hen section is executed. It can launch programs stored on the hard disk of the workstation and bring back the results, and can search and register data accessed from the database. It is also possible to specify a folder for storing mail. It is also possible to set a user-friendly system environment by e-mail instructions.

When the processing of the network type instantiation creating unit 707 is completed and the mail input slot becomes empty, the network initializing unit 708 is activated to initialize the network and input the next e-mail slot. wait.

By the way, according to the instruction of the then part of the rule,
The e-mail is stored in the determined folder 711. When the e-mail is stored in the folder, the procedure is started when the content of the e-mail, that is, the slot is checked and there is a match. further,
It is also possible to start the procedure by giving a message valid only in this folder to the mail in this folder.

The rules are created by the rule editor unit 715, and the created rules are stored in the production rule storage unit 7.
14 is stored. The rule compiler unit 713 compiles rules and generates a network for creating an instantiation. This compiler is an incremental compiler, and if you want to add one rule, it is added to the network simply by applying the rule to the compiler. The same applies to deletion. In addition, since writing permission / prohibition can be set for each slot, it is possible to avoid the danger that data is replaced during mail circulation. Further, by describing a circulation schedule in a mail slot, the mail is stored in a circulation-only folder, and mail circulation can be automatically realized. Also, access rights can be set for slots.

As described above, in this embodiment, the folder means 701 for accepting an electronic mail and holding and analyzing the contents of the mail body, and the procedure registered in the procedure storage unit 717 simply by describing the class name in the mail are stored in the folder. Means 702, a means 704 for analyzing e-mail text according to rules, classifying e-mails, and automatically performing complicated operations based on rules, and a folder for storing e-mails according to rules. Means for doing 70
9 has been described. Further, this information processing method performs pre-processing of e-mails, extracts mails by a rule-based system using a mail reception folder 701 that performs filtering of data for performing collation processing with rules, and extracts executable rules. Mail analysis execution unit 70
4, a procedure storage unit 717 for facilitating the addition of a procedure to a folder for storing mail, and a rule creation unit 716 for modifying rules at any time.

According to this embodiment, first, the mail reception folder 701 is provided to perform filtering of mail data for pattern matching with the condition part of the rule, and the network-type instantiation creating unit 707 is provided. To enhance the function and speed of the pattern matching capability, and to provide a message that is valid only in the folder to the mail stored in the procedure storage unit 717 in order to facilitate the addition of the folder procedure. Processing can be realized. Furthermore, a circulation system for documents can be easily constructed only by describing a circulation schedule in a slot of a mail body and registering a circulation processing procedure in one class of a procedure storage unit . Set the access right for the slot, and
By setting whether writing is possible or not
Risk of data being swapped during mail circulation
Can be avoided. Classifying emails by rules in this way makes it easier to search for valid information, analyzes the content of emails, initiates necessary procedures, and furthermore, in each folder that stores emails, By providing an effective procedure only for the e-mail, it is possible to improve operability and realize efficient review processing.

[0085]

According to the first aspect of the present invention, as described above, the comments of each person in charge are made open as needed through mutual review by a large number of people, and the results of the comment processing are reflected in the document, whereby the document description contents are obtained. Quality can be improved. Coordination among each person in the group by managing the progress of the document creation / review process by the group, managing the version of the memo created by each person in each step, and attaching comments and processing notifications Work efficiency can be improved. Further, by sharing the document segment registration database and reusing already created document segments, the efficiency of document creation work in group work can be improved.

According to the second aspect of the present invention, the author can participate in the collaborative document creation with the document creation tool that he usually uses, so that the creation efficiency is improved without having to master a new document creation tool. .

According to the third aspect of the present invention, in order to integrate a plurality of authors' documents to create one document, the proofreader does not need to unify terms, and the efficiency of collaborative document editing is reduced. improves.

According to the fourth, fifth and sixth aspects of the present invention,
Document revision through review and information gathering can be handled systematically and effectively based on the single task of commenting. Then, the review and comment processing by a plurality of clients can be effectively performed without the need for complicated work as in the related art.

According to the seventh and eighth aspects of the present invention, the classification of the mail can be freely changed only by rewriting the rules. Further, by analyzing the contents of the mail, complicated work having a high degree of freedom can be performed. It can be realized by sending. Furthermore, for the folder in the mail storage unit, you can set the procedures that can be used in the folder just by describing the class names of various procedures registered in the procedure storage unit, and furthermore, just give a message to the mail in the folder It is possible to realize desired processing.

[Brief description of the drawings]

FIG. 1 is a system conceptual diagram of a document creation method according to a first invention.

FIG. 2 is a view showing the features of the document creation method according to the first invention.

FIG. 3 is a block diagram showing an essential part of a basic function of the embodiment of the document creation system according to the first invention.

FIG. 4 is a configuration diagram of a document creation method according to a second invention.

FIG. 5 is a configuration diagram of a document creation method according to a third invention.

FIG. 6 is a diagram showing work analysis of a document review support method according to the fourth, fifth, and sixth inventions.

FIG. 7 is a functional block diagram of a generic comment of a document review support method according to the fourth, fifth, and sixth inventions.

FIG. 8 is a diagram showing a design policy of a document review support method according to the fourth, fifth, and sixth inventions.

FIG. 9 is a flowchart of a document review support method according to the fourth, fifth, and sixth inventions.

FIG. 10 is a block diagram showing an essential part of basic functions of an embodiment of a document review support system according to the fourth, fifth, and sixth inventions.

FIG. 11 is a system basic configuration diagram of a document review support system according to the fourth, fifth, and sixth inventions.

FIG. 12 is a view for explaining comment attachment in a document review support method according to the fourth, fifth, and sixth inventions.

FIG. 13 is a diagram showing an example of an opinion type comment of the document review support method according to the fourth, fifth, and sixth inventions.

FIG. 14 is a diagram showing an example of a question type comment in the document review support method according to the fourth, fifth, and sixth inventions.

FIG. 15 is a block diagram showing an essential part of basic functions of an embodiment of an information processing apparatus according to the seventh and eighth inventions.

FIG. 16 is a view showing a description format of an electronic mail of the information processing apparatus according to the seventh and eighth inventions.

FIG. 17 is a view showing a specific example of an electronic mail of the information processing apparatus according to the seventh and eighth inventions.

FIG. 18 is a diagram showing a description example of a rule of the information processing apparatus according to the seventh and eighth inventions.

FIG. 19 is an explanatory diagram of a collation process of the information processing apparatus according to the seventh and eighth inventions.

FIG. 20 is a diagram showing a construction example of a procedure in a procedure storage unit of the information processing apparatus according to the seventh and eighth inventions.

FIG. 21 is a diagram showing a conventional document creation method.

FIG. 22 is a diagram showing a conventional document creation method.

FIG. 23 is a diagram showing a problem of the related art.

FIG. 24 is a diagram showing an example of a comment type.

FIG. 25 is a diagram showing an example of a comment type.

FIG. 26 is a diagram showing an example of a comment type.

FIG. 27 is a diagram showing an example of a comment type.

FIG. 28 is a diagram showing an example of a comment type.

FIG. 29 is a diagram showing an example of a comment type.

[Description of Signs] 1 Document configuration processing unit 2 Memo processing unit 3 Integration processing unit 4 Review processing unit 5 Document segment processing unit 6 Management processing unit 7 Document processing unit 8 Document creation support processing unit 10 Creation client management unit 11 Document configuration Information processing unit 12 Document creation environment processing unit 13 Standard document processing unit 21 Standard format input editor unit 22 Standard format display unit 23 Standard format printing unit 24 Standard format storage unit 31 Memo configuration processing unit 32 Memo contents processing unit 41 Comment management processing unit 42 review / scheduling processing unit 43 review progress management processing unit 101 review requesting unit 102 review unit 103 comment processing unit 104 display unit 105 management unit 106 knowledge base unit 107 comment database unit 108 document database unit 109 review -Schedule management unit 110 Comment management unit 201 Input unit 202 Review request folder 203 Instance storage unit 204 Procedure execution unit 205 Message transmission unit 301 Review folder 302 Procedure execution unit 303 Storage unit 304 Message transmission unit 305 Instance storage unit 306 E-mail storage unit 401 comment processing folder 402 procedure execution unit 403 storage unit 404 message transmission unit 405 instance storage unit 406 e-mail storage unit 501 progress management unit 502 database unit 701 mail reception folder 702 procedure execution unit 703 storage unit 704 mail analysis execution unit 705 rule execution Unit 706 conflict set storage unit 707 network-type instantiation creation unit 708 network initialization unit 709 mail storage unit 710 procedure execution unit 711 folder 712 storage unit 713 rule compiler unit 714 production rule storage unit 715 rule editor unit 716 rule creation unit 717 procedure storage unit 901 e-mail description format 1001 class 1002 super class setting unit 1003 procedure storage Unit 1004 Static data storage unit

──────────────────────────────────────────────────続 き Continuing on the front page (72) Inventor Noboru Sunaga 1-8-1, Shimomeguro, Meguro-ku, Tokyo Mitsubishi Research Institute, Inc. System and Information Division (72) Inventor Gengo Chiba Harumi, Chuo-ku, Tokyo 3-22-2 System System Twenty One Co., Ltd. (72) Inventor Toshiaki Saeki 5-1-1, Ofuna, Kamakura-shi Mitsubishi Electric Corporation In-house Research Institute of Information and Electronics (72) Inventor, Tsutomu Ohkawa 5-Chome, Ofuna, Kamakura-shi No. 1-1 Inside the Information and Electronics Research Laboratory, Mitsubishi Electric Corporation (72) Inventor Yoji Maeda 5-1-1 Ofuna, Kamakura-shi Inside the Information and Electronics Research Laboratory, Mitsubishi Electric Corporation (72) Inventor Atsushi Miura 5-Chapter Ofuna, Kamakura-shi No. 1 Investigator, Information and Electronics Research Laboratory, Mitsubishi Electric Corporation K. Shinohara (56) References JP-A-3-2522763 (JP JP-A-3-105557 (JP, A) JP-A-3-135664 (JP, A) (58) Fields investigated (Int. Cl. ⁷ , DB name) G06F 17/21

Claims (2)

(57) [Claims] A plurality of clients are connected via a network.
Document review support method to review documents
The work patterns that make up the review work
Reviewers' opinions, confirmations, instructions, and agreements with Iant
To notify at least one of the
Look type and aim to collect information for specified clients
To ask a question and return the response by email.
The type of question to be managed, instructions for correcting the document, and
Management of the process for the indications and agreement on specific amendments
Correction instruction tie that automatically replaces text when it is
Supplement for supplementary explanation consisting of
The description type and the specified client or author
At least 5 of the instruction types for
Categorized into multiple comment types, including
It corresponds to each of multiple comment types
Data, internal state, and next procedure to be executed.
And have a program that tells you what to do next
Multiple procedures, both of which show the flow of a series of review work
Select a generic comment that includes
-Add review information including schedule and review
Review request means to request, and reviews based on any of the above comment types
Request a review of the above generic comment
Review means to be attached to the document, the above review schedule and the above generic comments
Of the progress of the procedures and various notification documents included in
Management means for managing the plurality of comment types.
Registered in the above generic comment for each
To execute multiple procedures showing the view work flow
Independently, the review work is performed, and the
Instruct the client to voluntarily do the following:
A document review support method characterized by the following. 2. The review means requests a review.
Generic comments of the above opinion type for the document
If pasted, the above opinion type generic
Quote comment is a notice of pasting the generic comment
To the client specified above, and
The client receives a notice that the comment has been read
And read the comment from the client specified above
When the notification of the comment is sent, the notice of the comment read
And read by all clients specified above
When a notification is sent, a comment-processed notification
2. The document according to claim 1, wherein the document is sent to a processing means.
Review support method.