JP3122096B1 - Management system for rental items in guest rooms - Google Patents

Abstract

Abstract: PROBLEM TO BE SOLVED: To improve the convenience of a customer and the use value of a guest room by automatically renting and returning a luggage provided in a guest room by a rental method while the customer is in the guest room. Enhance the entertainment and entertainment spirits of customers and reduce labor in facilities. SOLUTION: This is a management system for a rental item in a guest room such as a hotel, a karaoke box, etc., and in a guest room 1, a storage box 3 for storing a rental item 2 and a storage box control device 8 for controlling opening and closing of the storage box 3. Is provided, and the rental item 2 includes
A non-contact electronic identification tag 4 is attached, and a storage box 3
The antenna 5 for reading the electric lock and the electronic identification tag 4
When the customer enters the guest room 1, the storage box control device 8 activates the antenna 5, and the antenna 5 reads the electronic identification tag 4 to detect the rental item 2 stored in the storage box 3. Then, the result of the detection is notified to the front computer 10, and thereafter, the electric lock is unlocked. In the storage box control device 8, the antenna 5 does not read the electronic identification tag 4 and does not detect the lending item 2 stored in the storage box 3, or the antenna 5 reads the electronic identification tag 4 and is lent out. When the rental item 2 is detected in the storage box 3, the detection result is notified to the front computer 10 and the front computer 10
Determines that the rented item 2 no longer detected by the antenna 5 is lent, determines whether the rented item 2 is paid or free, and if it is charged, adds the rented item 2 to the usage fee of the guest room 1. I have to.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a management system for rental items in a guest room, and more particularly to rental of rental items provided in a guest room such as a leisure-type inn, hotel, karaoke box, etc. while the customer is in the guest room. The present invention relates to a rental item management system in a guest room, in which a customer is automatically rented and returned by a method, thereby improving the convenience of the customer, the use value of the guest room, and saving labor of facilities.

[0002]

2. Description of the Related Art In a room-renting facility such as a leisure-type inn / hotel or karaoke box, customers can use amusement equipment, fitness equipment and the like already installed in their guest rooms for a fee or free of charge. Some of the amusement equipment is provided by room service,
Some are sold by vending machines in the guest rooms.

[0003]

However, high-priced products that are not usually sold in a guest room, and appliances and products that are usually used only once by customers are rented through the front desk for a fee or free of charge. For this reason, customers who want to use these appliances and products should go to the front desk and rent out these appliances or products, or have employees bring these appliances and products to the guest room and rent them out. This is inconvenient for the customer, and reduces the recreational and amusement minds.In addition, it does not lead to labor saving for the facility management side. Become.

The invention of the present application solves the above-mentioned problems of the conventional rental item management system in a guest room, and requires expensive products that are not usually sold in the guest room and appliances that are usually used only once by customers. Even if it is a product, it is automatically rented while the customer is in the room,
To be able to return items automatically, improve convenience for customers and the value of guest rooms, enhance the entertainment and entertainment of customers, save labor and reduce the cost of accommodation and entertainment facilities, etc. It is an object of the present invention to provide a management system for rented items in a guest room that can perform the above.

[0005]

SUMMARY OF THE INVENTION The present invention relates to a management system for rented items in a guest room, which solves the above-mentioned problems, and relates to a hotel, a karaoke box, etc. A management system for rented items in a guest room, wherein the guest room is provided with one or more storage boxes for storing the rented items, and a storage box control device for controlling opening and closing of the storage boxes, The rental item is provided with a non-contact electronic identification tag, and the storage box is provided with an electric lock and an antenna for reading the electronic identification tag. The box control device activates the antenna, and when the antenna reads the electronic identification tag and detects the rental item stored in the storage box,
This is a management system for rented items in a guest room, wherein the detection result is reported to a front computer, and then the electric lock is unlocked.

The invention according to claim 1 is configured as described above, and when a customer enters a guest room in a guest room such as a hotel or a karaoke box, the storage box control device senses the entry and senses the entry. Activating the antenna, when the antenna reads the electronic identification tag attached to the lending item and detects the lending item stored in the storage box,
The detection result is reported to the front computer, and then the electric lock provided in the storage box is unlocked, so that the customer does not bother to go to the front desk, and the employee goes to the guest room. Instead, it is possible to automatically borrow lending items stored in a storage box while staying in a guest room. As a result, the convenience for the customer and the use value of the guest room are improved, and the entertainment and amusement of the customer can be enhanced. In addition, it is possible to reduce the number of accommodation and entertainment facilities.

Further, by configuring the invention according to the first aspect as described in the second aspect, the storage box control device allows the antenna to read the electronic identification tag so that the rental item stored in the storage box is not read. When the detection is stopped or the antenna reads the electronic identification tag and detects the rented item in the storage box, it notifies the front computer of the detection result, and then the front computer stops detecting the antenna The rental item is determined to be a loaned item, and it is determined whether the rental item is paid or free. If the rental item is charged, the rental item is added to the usage fee of the guest room.

[0008] As a result, the antenna constantly monitors the entry and exit of the rented item into and out of the storage box, and the storage box control device receives the monitoring result (detection result of the entry and exit of the rented item) and checks the status of the entry and exit of the lent item. Since the information is reported to the front computer, the front can always grasp the lending status of the lending material in the guest room. Then, when it is notified that the rented item has been lent, it is determined whether the rented item is paid or free from a lent item table or the like owned by the user. The rental fee is added to the usage fee, so the customer does not have to go to the front desk and the employee does not bother to go to the guest room and stays in the guest room, You can automatically receive a rental by the rental method. In addition, since the rental service of rental items is provided by the rental method, even if it is a high-priced product that was difficult to sell in the guest room until now, even if it is an appliance / product that is usually used only once by the customer, the customer can
These instruments and products can be used cheaply and easily. As a result, the convenience for the customer and the use value of the guest room are further improved, and the entertainment and amusement of the customer can be further enhanced. In addition, it is possible to further reduce the number of accommodation and entertainment facilities.

According to the third aspect of the present invention, when the customer leaves the room, the front computer receives the exit signal and sends the signal from the storage box control device. From the history of the past notification that has been received, whether there is a thing lent to the customer, if there is a rented thing, it is determined whether or not all the rented goods are returned to the storage box, as a result, If it turns out that some of the rented items have not been returned to the storage box, the customer issues a command signal to prompt the customer to return the rented items to the storage box, and the customer ignores the information and leaves the room again. Is requested, the amount corresponding to the unreturned rental item is added to the usage fee of the guest room, and thereafter, a command signal for locking the electric lock is issued to the storage box control device.

As a result, when the customer leaves the guest room, if there is a lending item that has not been returned to the storage box, the customer is requested to return the lending item to the storage box, and the lending item is still returned to the storage box. If the customer leaves the guest room without leaving the room, the amount corresponding to the loaned item can be added to the room usage fee and compensated, making it impossible to take out the loaned item later. The return is reliably executed, and the security of the accommodation and entertainment facilities can be secured.

[0011] In this way, the customer does not need to go to the front desk to receive the rental item or return the rental item, nor does the employee have to go to the guest room. , The convenience for customers and the value of guest rooms are improved,
Amusement can be uplifted. Also, it is possible to save labor and security of accommodation and entertainment facilities.

Further, by configuring the invention according to claim 3 as described in claim 4, the means for issuing information prompting the customer to return the lending material to the storage box can be provided to the equipment installed in the cabin. Since the built-in speaker and / or the display means are used, the equipment installed in the guest room can be used for a plurality of purposes, and the number of equipments to be installed can be reduced to reduce the cost. be able to.

[0013] Furthermore, by configuring the invention according to any one of claims 2 to 4 as described in claim 5, the lending material lent at the front desk can be lent and lent at the front desk. Is included.

As a result, there is no need to prepare lending materials for all guest rooms, and when a customer leaves a guest room, there is no need for an employee to go to a guest room to pick up lending materials. In addition, the use of the electronic identification tag makes it possible to automatically and surely confirm whether or not there is a return. As a result, it is possible to further reduce labor and cost of accommodation and entertainment facilities.

[0015]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS One embodiment of the invention described in claims 1 to 5 of the present application shown in FIGS. 1 and 2 will be described below. FIG. 1 is a diagram showing a device configuration of a rental item management system in a guest room of the present embodiment,
FIG. 2 is a diagram showing an operation flowchart of the management system.

The management system for rented items in a guest room according to this embodiment is mainly applied to guest rooms such as inns and hotels for business and leisure, and karaoke boxes. In such a ryokan / hotel or karaoke box, the number of front personnel is greatly reduced, and customers can perform check-in / check-out using an automatic payment machine for front desk.

In such a ryokan / hotel or karaoke box, various types of amusement equipment and fitness equipment in the guest room can be used for a fee or free of charge. Among the equipment that can be used for a fee, there are expensive products (musical instruments, personal computers, etc.) that are not usually sold in the guest room, and equipment that is usually used only once by customers.
Products (video tapes, CDs, trouser setters, etc.) are included. These equipment and products are automatically rented and returned in the guest room by the rental item management system in the guest room according to the present embodiment, and the customer can use these equipment and products in the guest room. While
It can be inexpensively used by the rental system.

Hereinafter, a rental item management system in a guest room according to the present embodiment will be described in detail. As shown in FIG. 1, a guest room 1 is provided with one or a plurality (three in the illustrated example) of storage boxes 3 for storing rental items 2. Each storage box 3 usually accommodates one lending item 2. However, in the case of a small-sized appliance / commodity (video tape, CD, etc.), a plurality of lending items 2 are accommodated. There is also. In FIG. 1, a video tape is shown as an example of the rental item 2.

Each rental item 2 is provided with a non-contact electronic identification tag 4, and each storage box 3 is provided with an antenna 5 for reading the electronic identification tag 4 on the ceiling. . When the storage box 3 is tall, the antenna 5 may be provided so as to open the ceiling of the storage box 3 so as to face the inside of the storage box 3.
May be attached along the inner surface of the ceiling plate of the storage box 3.

The front door 6 of the storage box 3 is provided with an electric lock, and the electric lock is automatically operated (locked).
In order to be able to do this, a locking machine 7 is mounted.
The locker 7 is controlled by a storage box control device 8 installed in the passenger compartment 1. Therefore, the storage box 3 is controlled to be opened and closed by the storage box control device 8.

Next, the operation flow of the rental item management system in the guest room of the embodiment will be described with reference to the flowchart shown in FIG. First, when the customer enters the guest room 1 (step S1), the storage box control device 8 senses this entry and activates the antenna 5 (step S2), and the antenna 5 reads the electronic identification tag 4 to read it. When the rental item 2 stored in the storage box 3 is detected, the detection result is notified to the front computer 10 installed in the front 9. The front computer 10 stores this (step S3).

Thereafter, the storage box control device 8 instructs the locking machine 7 to unlock the electric lock of the front door 6, operates an actuator (not shown) in the locking machine 7, and
Is automatically opened (unlocked) (step S4).

After the customer enters the guest room 1, the antenna 5
Is constantly operating, and constantly monitors the presence or absence of the rental item 2 in the storage box 3 (step S5). Then, when the antenna 5 stops reading the electronic identification tag 4 and does not detect the lending item 2 stored in the storage box 3, the storage box control device 8 receives the detection result and sends it to the front computer 10. (Step S6).

Next, the front computer 10 determines that the rented article 2 which is no longer detected by the antenna 5 is a lent article, and determines whether the rented article 2 is paid or free from a lent article table or the like owned by itself. Judgment (Step S
7) In the case of a fee, the rental item 2 is added to the guest room charge (step S8), and the rental item 2 is stored and updated as the loaned item regardless of whether the rental item 2 is paid or free (step S8). S9). Hereinafter, the process returns to before step S5 (-).

Conversely, the antenna 5 newly reads the electronic identification tag 4 and removes the rented item 2 from the storage box 3.
Also, when the storage box control device 8 receives the detection result, the storage box control device 8 notifies the front computer 10 of the detection result. In this case, the front computer 10 rents the storage after receiving the notification. The storage is simply updated upon return (not shown).

When the antenna 5 does not stop detecting the rental item 2 and the customer leaves the guest room 1,
The customer performs a leaving operation by pressing the leaving button 13 provided on the toll payment machine 11 installed in the guest room 1, and notifies the front computer 10 of the leaving (step S1).
0, step S11). The front computer 10
When the exit signal is received, the history of the past notification (stored in the front computer 10) sent from the storage box control device 8 is checked, and it is determined whether or not there is an item lent to the customer. If there is, it is determined whether or not all the rented items 2 have been returned (stored) in the storage box 3 (step S12, step S13).

Then, as a result of the determination, if it is found that some of the rented articles 2 have not been returned to the storage box 3, information is issued to urge the customer to return the rented articles 2 to the storage box 3. A command signal is issued to the fee payment machine 11. The fee payment machine 11 transmits this information to the customer by means such as the speaker 12 and the display / display means 14 incorporated therein (step S14). In this case, the speaker 12
Only one may be used, or both means may be used.

If the customer ignores this information and desires to leave the room again (step S15), the amount corresponding to the unreturned rental item 2 is added to the usage fee of the guest room 1 (step S16). Thereafter, a command signal for locking the electric lock is issued to the storage box control device 8, and the storage box 3 is closed (locked) (step S17).

At this stage, since the total amount of the facility usage fee including the rental fee 2 and the reimbursement fee has been determined, the customer can use the fee payment machine 11 installed in the guest room 1 or the front desk. In step 9, the user pays a fee and leaves the room (step S17, step S18).

The antenna 5 reads the electronic identification tag 4 and detects the rented item 2 in the storage box 3. The rented item 2 lent at the front 9 is included in the lent item 2. 2 can be included. Since the lending item 2 is registered and stored in the front lending registration machine 15 connected to the front computer 10 and installed at the front desk 9, the antenna 5 is then moved to the lending item 2. 2 is detected in the storage box 3, and the detection result is notified to the front computer 10 by the storage box control device 8, and the front computer 10 compares the notification result with the storage contents of the front lending registration device 15. Then, it is possible to recognize that the rental article 2 has been returned.

An antenna 16 similar to the antenna 5 is connected to the front lending registration device 15, and an electronic identification tag similar to the electronic identification tag 4 is attached to the lending item 2 to be lent at the front 9. (Not shown), the antenna 16 reads this electronic identification tag, and the front lending registration machine 1
Reference numeral 5 can store the rental item 2 to be lent at the front desk 9.

Since the present embodiment is configured as described above, the following effects can be obtained. In a management system for a rental item in a guest room such as a hotel or a karaoke box, a guest room 1 has one or a plurality of storage boxes 3 for storing a rental item 2 and a storage box control device for controlling opening and closing of the storage box 3. The rental item 2 has a non-contact electronic identification tag 4 attached thereto, the storage box 3 has an electric lock and an antenna 5 for reading the electronic identification tag 4, and When entering the guest room 1, the storage box control device 8 activates the antenna 5, and when the antenna 5 reads the electronic identification tag 4 and detects the rental item 2 stored in the storage box 3, the detection result is displayed. It notifies the front computer 11 and then unlocks the electric lock to open the storage box 3. Further, after the storage box 3 is opened, the lending article 2 stored in the storage box 3 because the antenna 5 cannot read the electronic identification tag 4
Is no longer detected, or when the antenna 5 reads the electronic identification tag 4 and detects the rented item 2 in the storage box 3, the storage box control device 8 notifies the front computer 10 of the detection result. Next, the front computer 10 determines that the lending item 2 that has not been detected by the antenna 5 is a lending item, and
Is paid or free, and if it is paid, it is added to the usage fee of the guest room 1.

As a result, the antenna 5 constantly monitors the entry / exit of the rental article 2 into / from the storage box 3, and the storage box control device 8
In response to the monitoring result (the detection result of the entry / exit of the rental article 2), the front computer 1
Since the notification is made to 0, the rental status of the rental item 2 in the guest room 1 can be always grasped at the front desk 9. Then, when it is notified that the rented item 2 has been lent, it is determined whether the lent item 2 is paid or free from a lent item table or the like owned by the user, and the rented item 2 is paid.
Is rented out, the customer is added to the usage fee of the guest room 1, so that the customer can stay in the guest room 1 without going to the front desk 9 and without the employee going to the guest room 1. In the meantime, it is possible to automatically receive the rental item 2 stored in the storage box 3 by the rental method, and to return the borrowed item 2 automatically. In addition, since the rental service of the rental item 2 is provided by the rental method, even if it is a high-priced product that has been difficult to sell in the guest room 1 or an appliance or a product that is usually used only once by the customer, the customer can use these services. Can be easily and inexpensively used. As a result, the convenience for the customer and the use value of the guest room 1 are improved, and the entertainment and amusement of the customer can be enhanced. In addition, it is possible to reduce the number of accommodation and entertainment facilities.

When the customer leaves the guest room 1, the front computer 10 receives the exit signal and, based on the past notification history sent from the storage box control device 8,
It is determined whether or not there is a loaned item to the customer, and if there is a loaned item, it is determined whether or not all of the loaned item 2 has been returned to the storage box 3. If it is determined that the rental item 2 has not been returned to the storage box 3, a command signal is issued to prompt the customer to return the rental item 2 to the storage box 3, and the customer ignored the information and requested to leave the room again. In such a case, an amount corresponding to the unreturned rental item 2 is added to the usage fee of the guest room 1, and then a command signal for locking the electric lock is issued to the storage box control device 8.

As a result, when the customer leaves the guest room 1,
If there is a lending item 2 that has not been returned to the storage box 3, the customer is asked to return the lending item 2 to the storage box 3, and the lending item 2 is not returned to the storage box 3 and the customer leaves the cabin 1. When leaving the room, the amount corresponding to the rental item 2 is added to the usage fee of the guest room 1 to compensate the user, so that the subsequent lending item 2 cannot be taken out.
The automatic return of the rental article 2 is reliably performed, and the security of the accommodation and entertainment facilities can be secured.

In this manner, the customer goes to the front desk 9 in order to receive the lending item 2 or return the lending item 2 or the employee goes to the guest room 1 for the purpose. The convenience of the customer and the value of guest room 1,
It is possible to elevate the entertainment and entertainment of customers. Also, it is possible to save labor and security of accommodation and entertainment facilities.

Further, as means for issuing information urging the customer to return the lending material 2 to the storage box 3, a speaker 12 built in the lending registration device 15 installed in the guest room 1 is used.
And the display means 14 are used, so that the guest room 1
Can be used for multiple purposes, the number of installed devices can be reduced, and costs can be reduced.

Further, the loaned item 2
, The lending at the front desk 9 and the lending stored with the lending are included.
There is no need to prepare rental items 2 for all rooms. Further, when the customer leaves the guest room 1, the employee does not need to go to the guest room 1 for the rental item 2. In addition, the use of the electronic identification tag 4 makes it possible to automatically and surely confirm the presence or absence of a return. As a result, it is possible to further elevate the entertainment and entertainment of the customer, and to further reduce labor and costs of accommodation and entertainment facilities.

In this embodiment, the exit signal is generated when the customer presses the exit button 13 provided on the toll payment machine 11 installed in the guest room 1, but is not limited to this. It is also possible to notify the front desk 9 of audio information indicating that the user has left the room.
May be located at other suitable locations. Although the speaker 12 and the display 14 are provided in the toll payment machine 11, the present invention is not limited to this, and a speaker, a screen, or the like included in a television set in the guest room 1 may be used. In addition, various changes can be made without departing from the gist of the present invention.

[Brief description of the drawings]

FIG. 1 is a diagram showing a device configuration of a rental item management system in a guest room according to an embodiment of the invention described in claims 1 to 5 of the present application.

FIG. 2 is a diagram showing an operation flowchart of the management system.

[Explanation of symbols]

DESCRIPTION OF SYMBOLS 1 ... Guest room 2 ... Rental item 3 ... Storage box 4 ... Electronic identification tag 5 ... Antenna 6 Front door 7 Locking device 8 Storage box control device 9 Front 10 Front computer Reference numeral 11: Guest room settlement machine, 12: Speaker, 13: Exit button, 14: Display, 15: Front lending registration machine, 16: Antenna.

Continuation of the front page (58) Field surveyed (Int. Cl. ⁷ , DB name) G07F 17/00 G07G 1/00-5/00 G06F 17/60

Claims (5)

(57) [Claims] 1. A management system for a rental item in a guest room such as a hotel or a karaoke box, wherein the guest room has one or more storage boxes for storing the rental item, and controls opening and closing of the storage box. A storage box control device to be provided, the rental object is provided with a non-contact electronic identification tag, and the storage box is provided with an electric lock and an antenna for reading the electronic identification tag, When the customer enters the guest room, the storage box control device,
Activating the antenna, when the antenna reads the electronic identification tag and detects the rental item stored in the storage box, notifies the front computer of the detection result, and then unlocks the electric lock. A lending management system in a guest room, characterized in that: 2. The storage box control device, wherein the antenna does not read the electronic identification tag and does not detect the rental item stored in the storage box, or the antenna detects the electronic identification tag. When detecting the rented item that was read and lent in the storage box, the detection result is notified to the front computer, and then the front computer is lent the lent item that the antenna has stopped detecting. The rental item in the guest room according to claim 1, wherein the rental item is determined to be paid or free, and if the rental item is charged, the rental item is added to the usage fee of the guest room. Management system. 3. The front computer, when the customer leaves the guest room, receives the exit signal and, based on the history of the past notification sent from the storage box control device, rents the item to the customer. If there is a lending item, if there is a lending item, it is determined whether or not all the lending item is returned to the storage box, and as a result, some of the lending item is returned to the storage box. If it is found that the customer has not returned the lending item to the storage box, the customer issues a command signal for issuing information, and if the customer ignores the information and desires to leave the room again, return the customer. 3. The guest room according to claim 2, wherein an amount corresponding to the rental item not to be added is added to the usage fee of the guest room, and thereafter, a command signal for locking the electric lock is issued to the storage box control device. In Lending management system. 4. The means for issuing information urging the customer to return the lending material to the storage box is a speaker or a display display means built in a device installed in the cabin or both of them. The management system for rented items in a guest room according to claim 3, characterized in that: 5. The rented item as described in claim 2, wherein the lent item includes a lent item lent at the front desk and the lent item is stored. Management system for rental items in guest rooms.