JP3106699U - receipt - Google Patents

Abstract

Provided is a receipt that can reduce the labor of a customer who receives a service and that allows a store to obtain customer information with certainty.
A receipt 10 is used to provide a discount service for a regular payment amount at the next use according to the total amount of receipts stored by a customer. The receipt 10 is issued in place of a plurality of receipts by receiving from the customer a receipt whose total amount of receipts issued during a predetermined period exceeds a predetermined amount. The receipt 10 includes a pair of receipt columns 10a and 10b, a service ticket column 10c, and a service ticket column on the back side. In the receipt columns 10a and 10b, the customer name, the total amount of receipts, the customer number and the issuer of the receipt 10 are displayed, and in the service ticket column 10b, the service contents and the same customers as the receipt columns 10a and 10b are displayed. The number and the issuer of the service ticket are displayed, and the service use target store name is listed in the service ticket column on the back.
[Selection] Figure 1

Description

  The present invention relates to a receipt.

Points are given to product buyers (hereinafter referred to as customers) according to the amount of receipts issued when providing products and services, and discount services are provided at the time of product purchases according to the number of points accumulated by customers. Alternatively, services such as providing products free of charge are widely performed.
The above services are performed for the purpose of fixing customers by the provider of goods and services.

One of the typical means for realizing such a service is a company card issuing system.
For example, a magnetic card is issued to a customer as an in-house card at a department store or a specialty store, and service points are registered and stored at the same time as payment processing is performed with the magnetic card. Alternatively, the payment is made in cash, and only the point processing is performed with a magnetic card.

In the case of the above in-house card issuance system, customer information is acquired at the time of magnetic card issuance. It may happen that it is not desired to issue a magnetic card, for example, because it is troublesome to write it on a predetermined sheet and provide it to a department store or specialty store.
Also, in order to receive services when purchasing products, etc., magnetic cards must be presented to department stores and specialty stores, so it is necessary for customers to always carry magnetic cards. It is troublesome for customers to carry a large number of cards for each store.

In addition, a stamp-like printed matter is issued to the customer in accordance with the purchase price, and the stamp-like printed matter is stored at the customer until the number of stamp-like printed matter reaches a predetermined number of services. Alternatively, a stamp card is issued to the customer, and the stamp-like printed matter is affixed or stamped.
However, in the former case, it is almost the case that the service is provided by simply collecting printed stamps, and it is difficult for the service provider to effectively obtain customer information and use it for fixing the customer. Further, the customer needs to store the printed stamps in order to receive the service, which is complicated. On the other hand, even in the latter case, even if a system that requires customer information to be written on the stamp card is taken, it is actually difficult to force the customer to write. In addition, if you do not always carry your stamp card, you may not be able to receive stamp services, or if you have a stamp card reissued, the number of stamp cards to be stored may increase, which may be cumbersome for customers. .

In addition, instead of issuing the above-mentioned stamp-like printed matter, a customer stores the receipt itself and shows the stored receipt to a receipt issuing store to receive a predetermined service.
However, it is obvious that the above-described complexity is also involved in this case.

It has also been proposed to manage customer information using a POS system or the like and display service point information together with general receipt information on a receipt issued at a store (for example, Patent Document 1).
However, in this case, as in most other cases, it is essential to ask the customer to register customer information in advance, but as described above, the customer does not always register. In addition, a store that issues a receipt requires expenses and labor for managing customer information, including maintenance of a POS system.
Japanese Utility Model Publication No. 8-1211

The present invention has been made in view of the above-described problems, and an object of the present invention is to provide a receipt that can reduce the trouble of a customer who receives a service and that allows a store to reliably obtain customer information.
Moreover, an object of this invention is to provide the receipt which can receive in common the service of the provider of different goods and services.

The receipt according to the present invention is issued in place of one or a plurality of receipts by receiving one or more receipts from a customer whose total amount of receipts issued during a predetermined period exceeds a predetermined amount. A receipt,
It has a receipt section in which at least the customer name, the total amount of receipts, a customer identification code, and a receipt issuer are displayed, and a service ticket section in which at least the service contents and the customer identification code and the issuer of the service ticket are displayed. And

  Further, the receipt according to the present invention is characterized in that the receipt section comprises a pair for a customer copy and a store copy.

  The receipt according to the present invention is characterized in that the receipt part and the service ticket part are provided so as to be easily separable.

  The receipt according to the present invention is characterized in that the service ticket part is a discount ticket part, and the service content provides a discount condition for the next regular payment amount.

Receipts according to the present invention are receipts issued in place of one or more receipts by receiving one or more receipts from a customer whose total amount of receipts issued during a specified period exceeds the specified amount. In this case, it has a receipt section in which the customer name, the total amount of the receipt, the customer identification code, and the issuer of the receipt are displayed, and a service ticket section in which the service contents, the customer identification code, and the issuer of the service ticket are displayed.
For this reason, there is no hassle for customers to register customer information at stores, etc., and the receipts are regularly exchanged for receipts, so that a large number of receipts can be stored for a long time to receive services. There is an advantage that there is no need to keep. On the other hand, for a store that issues a service ticket, for example, when the customer first visits the store, he / she receives the envelope enclosing the service along with the receipt to the customer and exchanges it for a receipt. There is an advantage that customer information can be obtained reliably and the customer can be fixed by going through the process of sending the receipt in an envelope and sending the receipt to the customer.

In addition, the work of issuing a receipt is not performed by a store that issues a service ticket, but is performed by an intermediary service provider that has partnered with the store, thereby reducing the load on the store side that is necessary for performing the service.
At this time, if the brokerage service company has partnered with a plurality of stores so that the customer can receive a common service at the plurality of stores, the customer can receive a more effective service. The side can obtain customer information more reliably.

  An embodiment of a receipt according to the present invention will be described below with reference to the drawings.

  The receipt according to the present invention is based on the amount of receipt issued by these stores (hereinafter referred to as stores) when the stores sell goods or when the restaurants perform services such as provision of food and drinks. Depending on the number of points earned by the customer, the customer is given points according to the number of points accumulated by the customer. This is used when providing services such as those provided by

The receipt according to the present invention is issued in place of one or a plurality of receipts by receiving one or more receipts from a customer whose total amount of receipts issued during a predetermined period exceeds a predetermined amount. It is a receipt.
The reason for setting a predetermined period, that is, an expiry date on the receipt issuance is to allow the customer to visit the store again within the shortest possible date and to promote sales by fixing the customer including the increase in sales. In addition, shortening the expiration date is also meaningful in eliminating the trouble of storing a large number of receipts at home for a long period of time.

An example of a receipt according to the present invention will be described with reference to FIGS. FIG. 1 shows the front surface of the receipt 10, and FIG. 2 shows a part of the back surface of the receipt 10. Here, the case where the issuer of the receipt is different from the issuer of the service ticket, that is, the store issuing the receipt will be described as an example.
As shown in FIG. 1, the surface of the receipt 10 is composed of a pair of receipt parts 10a and 10b and a service ticket part 10c. As shown in FIG. 2, a service ticket portion 10d is provided on the back surface of the receipt 10 in correspondence with the service ticket portion 10c on the front surface.

  Of the pair of receipt parts 10a and 10b, the receipt part 10a is for customers (customers) and the receipt part 10b is for stores to issue receipts. In the receipt sections 10a and 10b, “sama” which is a column for writing a customer name, “gold” which is a column for writing the total amount of receipts, and “No.” which is a column for writing a customer number as a customer identification code, for example. By specifically filling in these fields, the customer name, the total amount of receipts, and the customer number are displayed. The receipt sections 10a and 10b further display the date of receipt issuance, the company name of the corporation that issued the receipt, and its address. The receipt parts 10a and 10b may have different display contents as required. For example, the receipt part 10b may be set as an issuer or a corporation that is the issuer. The store name may be displayed together with ○○. Further, if necessary, either one of the receipt part 10a and the receipt part 10b can be omitted. For example, the store issues the contents described in the receipt part 10b based on the customer number or the like. The receipt part 10b can be omitted when adopting the method obtained from the original company XXXXX, and conversely, the receipt part 10a is omitted when the customer does not want to receive the receipt part 10a. can do.

In the service ticket portions 10c and 10d, the service content and the same customer number as the receipt portions 10a and 10b are displayed. The service content in the example of the receipt 10 is a content that provides a discount condition for the next regular payment amount. Therefore, the service ticket units 10c and 10d are discount tickets.
In addition to the indication that the service is a 5% discount coupon as a service content and the customer number, the service voucher 10c further displays a usage condition that indicates “only once per store”, a service As a ticket issuer, for example, the display of XX shop XX shop, which is a chain store of restaurants, is performed.
The service ticket issuer is the same as the receipt issue store when the store is the only one. On the other hand, when there are a plurality of stores, for example, a store that manages and supervises the plurality of stores becomes a service ticket issuer, and this store may be different from a store that actually issues a receipt.
Corresponding to the display of the service ticket unit 10c, the service ticket unit 10d lists, for example, the names of chain stores of XX stores including XX stores XX stores as service use target store names. In addition, the service ticket unit 10d also displays the XX store XX store, which is the issuing store, displayed on the service ticket unit 10b.
It should be noted that the display contents of the service ticket unit 10d are collectively described in the service ticket unit 10b, and the back side of the receipt 10 may be blank, or the display content of the service ticket unit 10d may be omitted as necessary. .

The receipt 10 has perforations between the receipt part 10a and the receipt part 10b, and between the receipt part 10b and the service ticket part 10c. The receipt part 10a, the receipt part 10b and the service ticket The parts 10c can be easily separated from each other. The receipt part 10a is placed at the customer's place in place of the receipt, and the receipt part 10b is collected at the store in order to grasp customer information, sales information and the like using the service. The service ticket units 10c and 10d are presented when the customer brings to the service target store and pays the food and beverage in this case, thereby receiving a discount on the food and beverage at the discount rate displayed on the service ticket unit 10c. Can do.
In addition, as means for easily separating each part, instead of the perforation, a separate release paper to be used as the receipt parts 10a, 10b and the service ticket part 10c is pasted on a single mount of the receipt 10, etc. Other suitable methods may be used.

  A service providing system using the receipt 10 according to the present invention will be described with reference to FIGS.

First, an overview of the service providing system will be described with reference to the flowchart of FIG.
The service providing system is a system named “Receipt Receipt”. In this case, the store that issues the receipt, the customer who pays the store to receive the receipt, and the receipt issuing service center that issues the receipt. Receipts and receipts 10 are exchanged between the parties. In accordance with the naming of this system, the letters “Receipt Receipt” are also displayed on the receipt 10 in FIG. Here, the stores illustrate two stores, store A and store B, as chain stores of XX stores that provide services based on the receipt 10. In addition, as described above, the receipt issuing service center is a separate company independent of XX shop that has signed a service providing agency contract with XX shop (hereinafter referred to as the store general store).

The store general store and the receipt issuing service center make a service providing agency contract in advance, and the store general store and each store A, B receive an explanation of the contents of the service providing system described below from the receipt issuing service center.
First, a service tool referred to as “receipt collection set” is delivered to each store A and B from the receipt issuing service center (S1 in FIG. 3). The “receipt storage set” is appropriately supplemented as the inventory amount decreases.

The “receipt collection set” includes, for example, a receipt sending envelope shown in FIGS. 4 and 5, instructions for using the service providing system (not shown), and a discount ticket shown in FIG. 6. It consists of a receipt issuance request form (hereinafter referred to as a receipt issuance request form).
As shown in FIG. 4, a receipt issuing service center is displayed on the envelope surface 12a as a destination to which the receipt is enclosed. On the other hand, on the back surface 12b of the envelope, a column for writing the name of the customer who is the receipt sender is displayed.
The instructions on how to use the system include a discount voucher according to the total amount of receipts issued during a given period, allowing customers to receive services, and exchanging receipts for receipts. It is necessary to receive the merits such as having to store a small number of receipts instead of storing a large number of receipts for a long period of time for household management purposes such as bookkeeping and preparation of annual balance accounts. Describes how to obtain a receipt with a discount ticket.
As shown in FIG. 6, the receipt issuance request form 14 is provided with description columns such as the total amount of receipt, customer name, address, and telephone number. By having the customer describe the contents of each column of the receipt issuance request form 14 when sending the receipt, the customer can check the receipt total amount and avoid the subsequent misidentification of the receipt total amount. The receipt issuing service center acting on behalf of the store general store or the service can use the receipt issuing request form 14 as a customer information data sheet.

  When the customer first uses the store A or the store B, or when the customer presents a discount ticket and wants to receive a discount service from the store A or the store B, the store A or the store B responds to the payment. In addition to issuing a receipt, it is recommended that a “receipt memo set” be given to the customer to receive service (S2 in FIG. 3).

The customer keeps the “receipt collection set” at hand, and stores and stores the received receipt every time the store A or the store B is used.
In the instructions on how to use the system of “Receipt Makutoku Set”, as a condition for receiving a prescribed discount service, for example, the total amount of receipts collected during the valid period of 3 months on the date of receipt is 10,000 yen In the above case, there is a description that a 5% discount ticket is provided, and a 10% discount ticket is provided if it is 30,000 yen or more.
When the customer collects the receipt and the conditions for receiving the service are ready, the customer sends a receipt envelope containing the receipt and the receipt issuance request form 14 with the necessary description to the receipt issuing service center (in FIG. 3, S3).

  The receipt issuing service center confirms the contents of the receipt, creates a receipt 10 with a discount ticket, and sends the receipt 10 to the customer (S4 in FIG. 3). At the same time, the contents of the receipt issuance request form 14 are registered in the customer information data bank. After that, each time the same customer receives the receipt issuance service, the information is continuously registered in the customer information data bank and used as customer data for the store general store and further as customer data for the receipt issuance service center itself. The

The customer receives the receipt 10 with a discount ticket from the receipt issuing service center (S4 in FIG. 2), separates the receipt part 10a from other parts and stores it in place of the receipt. As a result, the customer can save the receipt part 10a, which is much smaller than the number of receipts, so that the labor of storage is reduced as compared with the case of storing a large number of receipts for the purpose of household management. Further, in general, some receipts may disappear after a time depending on the printing method, but this problem can be solved by replacing the receipt with the receipt 10.
The next time the customer uses the store A or the store B, the customer brings the receipt unit 10b and the service ticket units (discount coupons) 10b and 10c, and the receipt unit 10b and the service ticket at the time of payment (payment). By giving the departments (discount coupons) 10b and 10c at the cash register, a predetermined price discount service can be obtained (S5 in FIG. 3).
At this time, the store A or the store B gives a receipt to the customer and also gives a “receipt collection set” again to prompt the user to use the service again.

The receipt part 10b received by the store A or the store B is stored in the store A or the store B or the store general store, and is used for information management related to the service. As described above, the information on the receipt part 10b can also be obtained from the receipt issuing service center.
The service ticket units 10b and 10c are collected at the receipt issuing service center as needed (S6 in FIG. 3) and used as data for a customer service usage trend survey.

In the embodiment of the present invention described above, the store general store delegates the service to the receipt issuing service center, which is an intermediary service provider, so that the store general store can save time and labor for the receipt issuing service center.
On the other hand, if necessary, the store general store may carry out the work of the receipt issuing service center by itself, thereby reducing the price of the service agent paying to the receipt issuing service center.
In addition, if the receipt issuing service center cooperates with stores that are a plurality of different companies so that a customer can receive a common service at a plurality of stores, the customer can receive a more effective service. On the other hand, the store side can obtain customer information more reliably, and can provide sufficient service even if the sales are limited and the sufficient service cannot be provided only by the store itself.
A system in which a receipt issuance service center or a store general store stores receipts received from customers as necessary, and returns receipts to customers in exchange for the receipt unit 10a in response to requests from customers. By adopting, customers are relieved from the trouble of always keeping receipts at hand for a long period of time, which is necessary for tax processing.
Further, as described above, as a service content of the service ticket attached to the receipt of the present invention, a product may be provided free of charge instead of the price discount service.

It is a figure which shows the surface of the receipt which concerns on this invention. It is a figure which shows the back surface of the receipt which concerns on this invention. It is a flowchart for demonstrating the service provision system using the receipt which concerns on this invention. It is a figure which shows the surface of the envelope used with the service provision system using the receipt which concerns on this invention. It is a figure which shows the back surface of the envelope used with the service provision system using the receipt which concerns on this invention. It is a figure which shows the receipt issue request used in the service provision system using the receipt which concerns on this invention.

Explanation of symbols

10 Receipt 10a, 10b Receipt part 10c, 10d Service ticket part 12a, 12b Envelope 14 Receipt issuance request form

Claims (4)

A receipt that is issued in place of one or a plurality of receipts by receiving one or more receipts from a customer whose total amount of receipts issued during a predetermined period exceeds a predetermined amount,
It has a receipt part in which at least the customer name, the total amount of the receipt, the customer identification code, and the issuer of the receipt are displayed, and a service ticket part in which the service content and at least the customer identification code and the issuer of the service ticket are displayed. And receipt.   2. The receipt according to claim 1, wherein the receipt section is composed of a pair for a customer copy and a store copy.   3. The receipt according to claim 1, wherein the receipt part and the service ticket part are provided so as to be easily separable. The receipt according to any one of claims 1 to 3, wherein the service ticket part is a discount ticket part, and the service content provides a discount condition for a next regular payment amount.

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