JP3074537U - Person in charge system - Google Patents

Abstract

(57) [Summary] (Modifications required) [Problem] To enable easy identification of a plurality of sensors and sound sources of a caller by changing a tone or a sound quality, and to have a customer waiter in a register. Dedicate the customer service to the other sensors so that they are inactive when they are present. SOLUTION: A sound source section of a visitor notification system and a sound source section of a waitless call system are integrated, and a control section 5 is provided between the sound source section 4 and various sensors and callers 6 and 7.
The control unit receives an electric signal transmitted from various sensors and a calling device, converts the electric signal into a different ringing sound for each of the sensors and the calling device, and sounds.

Description

[Detailed description of the invention]

[0001]

[Technical field to which the invention belongs]

 The present invention is intended for restaurants, restaurants, various stores, etc., when it is desired to notify that a customer has entered the store, to inform a cashier that a customer has settled in front of the register, When a person in another department in the store wants to call a customer or a person in charge, the call lamp is turned on or a ringing tone sounds to notify the person in charge of the customer or the waitress, etc. About the type.

[0002]

[Prior art]

 Conventionally, large-scale restaurants, restaurants, shops, and other stores have an irregularly large number of visitors, and in order to provide prompt and fair service to these visitors, it is necessary to detect the presence of visitors. A customer notification system that informs the customer, or a waitress calling system that notifies the waitress of the finished food to promptly provide the ordered food, and also informs the customer of the customer's settlement status at the cash register. Cashier paging systems have been developed.

As shown in FIG. 2, the visitor notification system receives a heat sensor A provided in a windbreak room, which is an entrance and exit of the store, for detecting the presence or absence of a visitor, and receives an electric signal from the heat sensor A. And a receiving unit Ea for converting the electric signal into a ringing sound and sounding the ringing sound from the sound source unit Da. When the thermal sensor A detects a visitor, the sound source unit Ea emits a notification sound. To inform.

The cashier calling system has a thermal sensor B for detecting the presence of a person in front of the cash register, and a thermal sensor C for detecting that a cashier is present in the cash register. A receiving section Ea receives electric signals from the sensors B and C, converts the electric signals into ringing sounds, and sounds ringing sounds from the sound source sections Db and Dc, respectively. Therefore, when the customer comes to pay before the cash register, the thermal sensor B detects that there is a customer waiting for the cash register and sounds. Therefore, the cashier can know that there is a customer who wants to settle the cashier, and can quickly come to the cashier to settle the cash.

Further, the waitress calling system is installed in a kitchen or a pantry, and informs a finished state of ordered food and the like to call a waitress, and an electric signal transmitted from the caller F is transmitted. And a receiving unit Eb that converts the sound into a ringing sound and sounds the ringing sound from the sound source unit Dd. When the food is completed, the cook in the kitchen operates the calling device F to sound the ringing sound, It informs and calls the customer service.

[0006] G is a caller provided on the pantry side corresponding to the operating device H for notifying the completion status of the dish, and is used by the waitress to confirm the call from inside the kitchen. H is a display unit for sounding a ringing sound by operating these callers F and G and for displaying the light.

[0007]

[Problems to be solved by the invention]

 However, these various systems were developed and commercialized by each manufacturer as dedicated machines for specific purposes, so each system is independent and one for each sensor. Sound sources are connected. Moreover, in the sound source of the conventional system, the sound quality and tone of the ringing tone that is sounded from the sound source section are often set in advance from the production and shipping stages of the product. Is not considered at all.

[0008] Therefore, users of restaurants and the like often want to introduce all of the above four types of systems in order to improve services. In this case, the ringing sound is a ringing sound from the thermal sensor A installed in the windbreak room, a ringing sound from the thermal sensor B installed in front of the register, or a call to each customer. In some cases, it could not be easily distinguished whether it was a sound or even a ringing sound from the callers F and G from the kitchen or pantry. As a result, the person in charge sometimes made a misjudgment.

[0009] Furthermore, since the conventional systems are not all capable of judging the situation, when various sensors automatically detect or operate operating devices, waitresses and customers are already present. A ringing tone sounds in all cases, even if a service is provided. Therefore, for example, even if the cashier is inside the cash register, the cashier rings, the customer is at the entrance, or the customer alert sounds, the sound is heard frequently even when it is not necessary. I will. As a result, it can feel annoying. In addition, in restaurants, restaurants and shops, it is required to integrate the system in order to place importance on interiors and to reduce waste.

[0010] Therefore, the inventor solved the above-mentioned problems, and studied integration of a system that is not a mere gathering of the various notification systems and calling systems. As a result, it is necessary to be able to flexibly connect combinations of multiple sensing sensors and operation buttons, to be able to easily recognize which calling sensor is calling while integrating sound sources, Multifunctional and diverse applications and controls are possible, such as being able to freely change not only the production but also the ability to stop the sound of unnecessary sound sources according to the situation. Successfully developed a system for calling personnel.

[0011]

[Means for Solving the Problems]

 The present invention employs the following means to solve the above-mentioned problems. The first device to be registered is a visitor sensor that detects the presence of a visitor at the entrance or windbreak room of the store and sends an electric signal, and waits for the customer to settle in front of the store register. A sensor before the cash register that sends an electric signal when the user is present, a cash register sensor that sends an electric signal when the customer is inside the register of the store, and a sensor from these various sensors and callers And a sound source unit that converts the electric signal into a ringing tone and sounds, and an input operation to call a customer from a seat or another department in the store. A caller that transmits an electric signal, and a sound source unit that receives the electric signal transmitted from the caller, converts the electric signal into a ringing sound, and sounds. A caller system is provided by combining the sound source section of the visitor notification system and the sound source section of the waitless call system, and a control section is provided between the sensor and the caller and the sound source section. The control unit receives electric signals transmitted from various sensors and callers, converts the electric signals into different ringing sounds for each sensor and caller, and sounds. Caller system.

In the first invention, a visitor notification system and a waitress calling system are combined to form a person calling system, and a sound source unit of the visitor notification system and a sound source unit of the waitress calling system are integrated. As a result, miniaturization, multifunctionality, and economics were realized. By providing a control unit between the various sensors and callers and the sound source unit to convert to different ringtones and ring, the switching between the two systems and the confusion of the ringtones are prevented. Is the feature.

[0013] The second device to receive registration is a visitor sensor that detects the presence of a visitor at the entrance or windbreak room of the store and sends an electric signal, and a customer who pays in front of the store register. A sensor before the cash register that sends an electric signal by sensing that the user is waiting, a cash register customer sensor that sends an electric signal by sensing that a customer is present in the store register, and is provided as necessary. A caller that sends an electrical signal by performing an input operation to call a customer from a seat or another department in the store, and receives an electrical signal transmitted from these various sensors and callers and receives the electrical signal. In a person calling system that consists of a sound source section that converts to a ringing tone and sounds, a control section is installed between the sound source section and various sensors and callers, and the control section is transmitted from the various sensors and callers. The control unit receives the electrical signal from the control unit, compares and controls the call destination, selects a suitable ring tone from a plurality of types of sound sources, and sets the ringing state. It is.

[0014] According to the second invention, the sound quality and tone of the ringing tone ringing from the sound source unit can be arbitrarily changed for each store, each sensor, and each caller by the control unit. The person can easily recognize the ringing tone.

[0015] A third invention to receive registration is that, when a plurality of various sensors and callers are provided and a plurality of types of fixed sound sources are prepared in the sound source unit, the control unit transmits electric signals from the various sensors and callers. When a signal is transmitted, specify a specific type of fixed sound source to be selected for each, and provide a presetting means so that the specification can be changed, and set various sensors and callouts as set during operation. A person calling system according to the first invention or the second invention, wherein different ringing states are set for each device, and the ringing state can be changed as specified.

According to a fourth aspect of the present invention, a plurality of types of sound sources are prepared in a sound source unit. Therefore, all or a part of the sound source unit is formed by an IC recording method, and all or a plurality of the types of sound sources are used. A part of the sound is recorded with an IC recorder, and it can be deleted or changed as necessary, without a recording ring tone, and combined with a fixed ring tone such as a chime sound or fixed recording if necessary. In the control unit, when an electric signal is transmitted from various sensors or callers, a specific type of sound source is selected from the prepared sound sources of the recording type or fixed type. A person calling system described in the first invention, the second invention, or the third invention, wherein the system is selected to be in a ringing state.

[0017] The fifth invention to receive registration is a visitor sensor that detects the presence of a visitor at an entrance or a windbreak room of a store and transmits an electric signal, and a customer who pays in front of a store register. A sensor in front of the cash register that sends an electric signal when the user is waiting, a cashier service sensor that sends an electric signal when the cashier is inside the cash register, and a seat provided as necessary Alternatively, a caller transmitting an electric signal by performing a predetermined operation of calling a customer from another department in the store, and receiving an electric signal transmitted from these various sensors and callers and receiving the electric signal. In a system for calling a person in charge consisting of a sound source section that converts to a ringing tone and sounds, a control section is provided between the sound source section and various sensors and callers, and a control section is transmitted from various sensors and callers. The control unit receives the received electric signal, compares and controls the call destination, and transmits the electric signal while the cashier reception sensor detects that a customer is present in the register. This is a person calling system, characterized in that even if a front sensor detects and sends an electric signal, the sound source section does not operate and the sound stops.

[0018] According to the fifth invention, when the customer is in the cash register and is performing a clearing operation or a service for accepting a visitor, for example, when there is a visitor, the visitor sensor of the windbreak room is provided. Will not be heard and the ringing tone from the sound source will not ring, or if the visitor is in front of the cash register, the sensor in front of the cash register will not sense the ringing sound from the sound source. Therefore, it is possible to make the operating state effective as a person calling system.

[0019]

[Action]

 First, when there is a visitor at the entrance of the store, the visitor sensor detects it and sends an electric signal to the control unit. The control unit converts the electric signal from the visitor sensor into a ringing sound and sounds a ringing sound B from the sound source unit which is a speaker. Since this ringing tone B is predetermined, each customer can easily recognize the ringing tone of the visitor who was in the windbreak room at the entrance of the store. And promptly provide acceptance service operations.

When a dish for which an order has been received is completed, when a button of a caller is pressed from within the kitchen, the LED of the caller corresponding to the button is turned on, or the display of the display corresponding to the button of the caller is pressed. The displayed number lights up, and the ringing tone A sounds from the sound source section, which is a speaker. At this time, since the ringing tone A is predetermined for each person in charge, it is possible to easily recognize that the cooking sound is a completed sound. Therefore, the staff can go straight to the pantry and quickly provide catering services. Then, when the person in charge confirming that the call has been answered continues to press the button of the caller in the pantry, the LED of the caller turns off and the number displayed on the display also turns off. At this time, the ringing tone A of the speaker does not sound.

Also, when a customer comes for a checkout before the cash register, the sensor before the cash register senses and sends an electric signal to the control unit. The control unit converts the electric signal from the sensor before the cash register into a ringing sound, and sounds the ringing sound C from the sound source unit which is a speaker. The ringing tone C is different from the ringing tone B when a visitor is present at the entrance of the store and a ringing tone different from the ringing tone A to the person in charge. It is easy to recognize that it is a ringing tone that indicates that there is a customer who will be liquidated before. Therefore, cashiers can provide clearing services quickly without having to wait for customers to go straight to the cash register.

Further, when a cashier is in the cash register and performing a clearing service, a cashier reception sensor installed in the cashier detects that there is a cashier in the cashier, and the detected electric signal is output. Is sent to the control unit, or when it is detected that there is a cashier in the register, there is a visitor at the entrance of the store, and the customer sensor detects that and controls the electric signal. When the signal is transmitted to the control unit, the control unit compares and controls the transmitted electric signal so that the notification sound for the customer and the ringing sound for the clerk are not emitted. This prevents unnecessary ringing.

When the button of the caller is pressed at the same time as the visitor sensor of the visitor senses, the control section performs comparative control and transmits the electric signal from the caller with priority. After 5 seconds, the electric signal of the visitor's visitor sensor is transmitted, so that the caller's ringing sound A sounds and then the guest's calling sound B sounds. Therefore, each customer can immediately recognize from the ringtones A and B that there was a visitor and that the dishes were completed.

[0024]

【Example】

 Hereinafter, an embodiment of the present invention will be described with reference to the drawings. FIG. 1 is a wiring diagram of a person calling system according to the present invention.

The clerk calling system includes a visitor notification system including a visitor sensor, a sensor in front of a cash register, a customer service sensor for a cash register, and a sound source section that converts an electric signal from these sensors and sounds a sound. It is a combination of a caller that performs a call operation of a customer service and a soundless call system that includes a sound source section that converts an electric signal from these callers and sounds the sound. A control unit is provided between the sensor and the caller and the sound source unit, and the transmitted electric signals are compared and controlled, so that each of the sensors or the callers is converted into a different ringing sound to sound. It is.

The visitor notification system includes a visitor sensor 1 installed in a windbreak room, which is an entrance of a store where a visitor enters and exits, for sensing the visitor's entrance status, and a store register for the visitor to settle. A cashier sensor 2 installed in front of the store, a cashier sensor 3 installed in the cash register of the store to detect the clearing status of the customer, and these sensors detect the presence or absence of the customer and generate an electrical signal. And a sound source unit 4 that converts the sound into a ringing tone and makes it ring. A control unit 5 is provided between the sensors 1, 2, 3 and the sound source unit 4. The control unit 5 compares and controls the electric signals transmitted to the control unit 5 and determines whether the electric signal is from the visitor sensor 1, the electric signal from the sensor 2 before the cash register, or the customer service sensor of the cash register. The sound signal is converted by the sound source unit 4 into an arbitrarily set ringing tone.

The waitress calling system includes callers 6 and 7 that transmit an electric signal for calling a customer by performing an input operation from a department such as a customer seat or a store. It comprises a sound source unit 4 that converts a transmitted electric signal into a ringing tone and sounds. A control unit 5 for converting an electric signal into a ringing sound is provided between the calling unit 6 and the sound source unit 4.

In the illustrated embodiment, the caller is provided with a caller 6 in the kitchen and a caller 7 in the pantry. The sound source 4 that converts the electric signals from the callers 6 and 7 into a ringing sound and sounds is shared with the sound source used in the visitor notification system. As a result, the control unit 5 is configured to compare and control whether or not it is an electric signal from each of the above-mentioned sensors and to compare and control whether or not it is an electric signal from each of the callers. I have. In this way, the control unit 5 can select an appropriate ring tone from a plurality of types of sound sources by comparing and controlling the electric signals received from the call destination and various sensors. Further, the control unit 5 is provided with a presetting means capable of designating or changing a ringing tone, so that the ringing state can be changed. The plurality of types of sound sources employ an IC recording method, and all or a part of the sound sources can be combined with a recording ring tone or a fixed ring tone.

In addition to the function of calling the customer, the caller 7 is also used when the customer confirms the intention display. The sound source unit 4 sounds a ringing sound and simultaneously turns on the calling state. It has a display unit 8 for displaying.

For example, when the button 6a of the caller 6 is pressed once from inside the kitchen, the electric signal of the button 6a of the caller 6 is transmitted to the control unit 5 and at the same time, the button of the caller 6 is pressed. The LED 6a is turned on. Then, the electric signal is converted into an audio signal, and the received data comparing section sounds the arbitrary ringing tone from the sound source section 4. At the same time, the electric signal is transmitted to the display unit 8, and the display numeral 8a is turned on. By sounding these ringing sounds and turning on the display numeral 8a, each customer in the shop can recognize that the special dish is completed. When the customer waits twice on the button 7a of the caller 7, the LED is turned off and the display number 8a on the display unit 8 is also turned off. In this case, the control section 5 does not transmit to the sound source section 4 by the received data comparing section, so that no sound is generated.

When the electric signal of the pushing operation of the caller 6 and the electric signal from the visitor sensor 1 are simultaneously transmitted to the controller 5, the electric signal from the caller 6 is transmitted by the built-in clock and the timing circuit. Since the electric signal of the visitor sensor 1 of the visitor is transmitted 0.5 seconds later by priority, the ringing sound of the visitor sounds after the ringing sound of the caller 6. The control unit 5 can adjust the volume, sound quality, tone, ringing time, and the like of the sound emitted from the sound source unit 4.

In the above-described embodiment, the connection between the various sensors and callers and the control unit is configured using a cable line, but these may be connected by wireless radio. In this case, it is a matter of course that the control unit 5 is formed with a wireless transmission / reception unit and an antenna unit.

[0033]

[Effect of the invention]

 In the first invention, a visitor notification system and a waitress calling system are combined to form a person calling system, and the sound source section of the visitor notification system and the sound source section of the waitress calling system are integrated. As a result, miniaturization, multifunctionality, and economics were realized. By providing a control unit between the various sensors and callers and the sound source unit to convert to different ringtones and ring, the switching between the two systems and the confusion of the ringtones are prevented. Is the feature.

According to the second invention, the sound quality and tone of the ringing tone emitted from the sound source unit can be arbitrarily changed for each store, each sensor, and each caller by the control unit. The customer can easily distinguish the ringing tone.

According to the fifth invention, when a customer is in a register and is performing a clearing operation or a business of accepting a visitor, for example, if there is a visitor, the visitor sensor in the windbreak room detects the visitor. When the store is in front of the cash register, the ring tone from the sound source will not be detected and the ring tone from the sound source will not be heard. It can be set to an effective operation state as a caller system.

[Brief description of the drawings]

FIG. 1 is a wiring diagram of a person in charge calling system according to the present invention.

FIG. 2 is a wiring diagram of a conventional general visitor detection system.

[Explanation of symbols]

 1 Customer sensor installed in windbreak room 2 Sensor in front of cash register installed in front of register 3 Customer service sensor installed in cash register 4 Sound source unit 5 Control unit 6,7 Caller 8 Display unit

Claims (5)

[Utility model registration claims] 1. A visitor sensor for transmitting an electric signal when a visitor is present at a doorway or a windbreak room of a store, and an electric signal when detecting that a customer is waiting for a checkout in front of a store register. A cashier sensor that transmits an electric signal when a customer is present in a register of a store, and a cashier sensor that transmits an electric signal. A visitor notification system including a sound source section that converts a signal into a ringing sound and sounds, and a caller that transmits an electric signal by performing an input operation of calling a customer from a seat or another department in a store. And a weightless calling system configured to receive an electric signal transmitted from the caller, convert the electric signal into a ringing sound, and sound. With a call system, the sound source unit of the visitor notification system and the sound source unit of the waitless call system are integrated, and a control unit is provided between the various sound sensors and the caller and the sound source unit. A person calling system, wherein a received electric signal is received by a control unit, and the electric signal is converted into a different ringing sound for each of various sensors and callers to ring. 2. A visitor sensor for transmitting an electric signal when a visitor is present at an entrance or a windbreak room of a store, and an electric signal for detecting that a customer is waiting for a checkout in front of a store register. And a cashier service sensor that detects the presence of a customer in the store register and sends an electrical signal, as required. A caller that transmits an electric signal by performing an input operation for making a call, and a sound source unit that receives an electric signal transmitted from these various sensors and the caller, converts the electric signal into a ringing sound, and sounds. In the system for calling a person in charge, a control unit is provided between the various sensors and callers and the sound source unit, and the control unit receives electric signals transmitted from the various sensors and callers and calls the caller. A person calling system, characterized in that a destination is compared and controlled, a suitable ringing tone is selected from a plurality of types of sound sources, and a ringing state is set. 3. When a plurality of various sensors and callers are provided and a plurality of types of fixed sound sources are prepared in the sound source section, when an electric signal is transmitted from the various sensors or callers in the control section, each is specified. Preset means is provided to select or change the type of fixed sound source, and when activated, set different sound conditions for each sensor or caller as set, or specify 3. The person calling system according to claim 1, wherein the ringing state can be changed as changed. 4. In order to prepare a plurality of types of sound sources in the sound source unit, all or a part of the sound source unit is set to an IC recording method,
All or a part of the above-mentioned plurality of types of sound sources are recorded and created by an IC recorder, and there is no recording type ringtone that can be deleted or changed as necessary, and chime sound or fixed recording as necessary In the control unit, when an electric signal is transmitted from various sensors or a caller, each of the sound sources of the prepared recording type or fixed type ringing tone is used. 4. The person calling system according to claim 1, wherein a specific type of sound source is selected so as to be in a sounding state. 5. A visitor sensor for transmitting an electric signal when a customer is present at a doorway or a windbreak room of a store, and an electric signal for detecting that a customer is waiting for a checkout in front of a store register. A cashier sensor that sends an electric signal when there is a cashier in the cash register, and a cashier service sensor that sends an electric signal when there is a cashier in the cash register. A caller that transmits an electric signal by performing a predetermined operation to be performed;
In a clerk calling system including a sound source unit that receives an electric signal transmitted from these various sensors and callers, converts the electric signal into a ringing sound, and sounds, the various sensors and callers and the sound source unit A control unit is provided between
The control unit receives the electric signal transmitted from various sensors and callers, compares and controls the call destination, and while the cashier customer sensor detects that there is a cashier in the register, and transmits the electric signal. Is a system for calling a person in charge, wherein the sound source unit does not operate and the sound stops when the visitor sensor or the sensor before the cash register detects and transmits an electric signal.