JP3022874B1 - Basic rate discount service system by stopping calls - Google Patents

Abstract

Abstract: PROBLEM TO BE SOLVED: To provide a discount service for use of an additional function according to a rate of a call suspension period, in which a contract subscriber can freely suspend / release a call. SOLUTION: In a basic charge discount service system for providing a service for discounting a basic charge to a contract subscriber by stopping a call, a call stop service interface for providing a service for discounting a basic charge to a contract subscriber when the call is stopped. To provide a basic charge discount network system 5, and the basic charge discount network system 5 performs processing (registration, confirmation, cancellation, etc.) of the call suspension period by operating the push button of the contracted subscriber. The basic charge discount network 5 has a database 2 having a call stop schedule, and a charge system 4 for notifying the monthly basic charge discount rate of the subscriber based on the ratio of the number of days of the call stop period.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a basic charge discount service method, and more particularly, to a basic charge discount service method by providing a call stop service interface to a contract subscriber for a monthly basic charge discount. .

[0002]

2. Description of the Related Art Generally, telephone charges are composed of a basic monthly charge and a telephone charge.

FIG. 4 is a schematic diagram showing a basic telephone charge. As shown in this figure, even if there is no telephone use due to going out for a long period of time, as a basic fee, the additional function usage fee on the exchange side, the line usage fee between the exchange and the contract subscriber side, the contract subscriber side Indoor wiring usage fees and equipment usage fees will be collected. Additional function usage fees are collected as a basic fee even when services are not used. Moreover,
The call charge is also collected depending on the use time and the use distance according to the call distance.

[0004]

As described above, conventionally, a charge for using an additional function and a case where a service is not used are collected as a basic charge. Therefore, there is a problem that a fixed charge is collected as a basic charge even when no telephone is used.

Accordingly, an object of the present invention is to solve the above problem by providing a call termination service interface to a contract subscriber, so that the contract subscriber can freely suspend / stop the call in accordance with the use condition of the telephone. It is an object of the present invention to provide a basic charge discount service method by stopping a call which can be canceled.

It is another object of the present invention to provide a discount service for additional function usage charges according to the ratio of a call suspension period.

[0007]

In order to achieve the above-mentioned object, a basic charge discount service method by stopping a call according to the present invention is a basic method for providing a service to a contract subscriber for a basic charge discount by stopping a call. In the charge discount service system, a call stop service interface is provided to contract subscribers to provide a service that discounts the basic charge when the call is stopped, and a basic charge discount network system is constructed. It is characterized in that processing of a call suspension period is performed.

[0008] Preferably, the process of the call suspension period includes registration of the call suspension period.

Further, it is preferable that the processing of the call suspension period includes a confirmation of the call suspension period.

[0010] Further, it is preferable that the processing of the call suspension period includes cancellation of the call suspension period.

It is preferable that the basic charge discount network system automatically inserts a service order for stopping the call into the exchange system at the start date and time of the call stop period.

Further, it is preferable that the basic charge discount network system automatically inserts a service order for canceling the call suspension into the exchange system at the end date and time of the call suspension period.

Further, it is preferable that the basic charge discount network system has a charge system for notifying the monthly basic charge discount rate of the contract subscriber based on the ratio of the number of days of the call suspension period.

Preferably, the basic charge discount network system has a database for storing a schedule of a call suspension period.

[0015] Further, it is preferable that the basic charge discount network system enables a contract subscriber to select a message that flows during a call suspension period.

Further, the message is preferably selected from a predetermined system message, telephone number notification, and message recording.

As described above, the call suspension service system of the present invention is provided with an interface for registering, confirming, and canceling a call suspension period by voice response, and providing a service order to an exchange according to the registered call suspension period. Is automatically issued.

[0018] The present invention is further characterized in that a charge system and an interface are provided, and a basic charge discount service is provided based on information on a call suspension period.

[0019]

Next, an embodiment of the present invention will be described in detail with reference to the drawings.

FIG. 1 is a block diagram showing a configuration of an embodiment of a basic charge discount service system by stopping a call according to the present invention. The basic charge discount service method according to the present invention includes a switchboard 1 and a basic charge discount network system 5.
Comprises a database 2, a call stop service system 3, and a charge system 4. The contract subscriber connects to the call stop service center and registers, confirms, and cancels the call stop period by voice response in the call stop service system 3.
The call suspension period is registered as a call suspension schedule in the database 2 of the basic charge discount service system due to the call suspension. According to the registered call suspension period start date and time,
The call stop service system 3 automatically inputs a call stop service order to the exchange 1 to stop the call.
Further, according to the end date and time of the registered call suspension period, a call suspension release service order is automatically inserted into the exchange 1 to release the call suspension. For pricing system 4,
The basic charge discount service is provided to the subscriber based on the information of the call suspension period.

Next, the operation of the embodiment of the present invention will be described.

FIG. 2 is a flow chart showing the operation of the embodiment of the basic charge discount service system based on call suspension according to the present invention. In this method, the subscriber first selects registration, confirmation, cancellation, and message selection as a call stop service menu (2-1). The contract subscriber registers the call suspension period in accordance with the voice response guidance (2-2). Here, the start date and time and the end date and time of the call suspension period are specified. The subscriber can check the registered call suspension period according to the voice response guidance (2).
-3). Here, the start date and time and the end date and time of the call suspension period are confirmed. The subscriber can cancel the registered call suspension period according to the voice response guidance (2-4).
The subscriber can select a message to be sent to the other party during the call suspension period. As the system message, the called party receives a message saying "call is set to be stopped for the convenience of the customer" (2-6). If you do not want to receive a call for a long term or short term, or if you want to temporarily refuse a call when you are in trouble with a prank call, you are notified only that the call is stopped.
In the telephone number notification, the message that the caller has been set to "call suspended by customer's convenience. Please call again (registered telephone number)."
-7). A fixed telephone is not used for a long-term outing, but the incoming telephone call is notified of the registered telephone number when the user wants to receive it at a destination. In the message recording, a message recorded by the contracted subscriber flows to the called party (2--
8). The subscriber can freely record the message, such as the reason why the call is stopped or the contact information.

Next, FIG. 3 is a diagram showing the structure of a discount service in the basic charge discount service system based on call suspension according to the present invention. The conventional basic fee and the discounted basic fee according to the present invention are the same in the line usage fee, the indoor wiring usage fee, and the equipment usage fee. Can be remarkably reduced by the basic charge discount service method by stopping the call according to the present invention.

[0024]

As described above, according to the present invention, if it is known that the telephone will not be used for a long period of time, a call stop request is made systematically, and a discount service of the basic charge is provided according to the ratio of the call stop period. It has the effect that it can be received.

Further, by selecting the response message during the call suspension period, there is an effect that the caller can be notified of the reason for setting the call suspension or not.

Further, when the contracted subscriber makes a call stop request, there is an effect that the exchange can recognize a subscriber who is not used.

[0027] Further, there is an effect that an exchange operation for a subscriber who is not used can be prevented.

Further, by preventing invalid switch operation, the load on the switch can be reduced and the introduction of equipment can be reduced.

[Brief description of the drawings]

FIG. 1 is a block diagram showing a configuration of an embodiment of a basic charge discount service system by stopping a call according to the present invention.

FIG. 2 is a flowchart showing the operation of the embodiment of the basic charge discount service system by stopping a call according to the present invention.

FIG. 3 is a diagram showing a configuration of a discount service in a basic charge discount service system by stopping a call according to the present invention.

FIG. 4 is a diagram showing basic telephone charges. .

[Explanation of symbols]

 1 exchange 2 database 3 call stop service system 4 charge system 5 basic charge discount network system

Continuation of the front page (58) Field surveyed (Int.Cl. ⁷ , DB name) H04M 3/00 H04M 3/16-3/20 H04M 3/38-3/436 H04M 7/00-7/16 H04M 15 / 00-15/38

Claims (10)

(57) [Claims] In a basic charge discount service method for providing a service to a contract subscriber for a basic charge discount by stopping a call, a service for discounting the basic charge when the call is stopped is provided to the contract subscriber. Providing a call stop service interface to construct a basic charge discount network system, wherein the basic charge discount network system processes the call stop period by a push button operation of the subscriber; Fee discount service method. 2. The basic charge discount service system according to claim 1, wherein said call suspension period processing includes registration of a call suspension period. 3. The method according to claim 1, wherein the processing of the call suspension period includes a confirmation of the call suspension period.
The basic charge discount service method by stopping the call described in. 4. The basic charge discount service system according to claim 1, wherein the processing of the call suspension period includes cancellation of the call suspension period. 5. The basic charge discount network system according to claim 1, wherein at the start date and time of the call suspension period, a service order for suspending the call is automatically entered into the exchange system. The basic charge discount service method by stopping the call described in. 6. The basic charge discount network system according to claim 1, wherein at the end date and time of said call suspension period, a service order for canceling the call suspension is automatically input to the exchange system. Basic charge discount service method by stopping calls described in Crab. 7. The basic charge discount network system according to claim 1, further comprising a charge system for notifying a subscriber of a monthly basic charge discount rate based on a ratio of the number of days of the call suspension period. 6. A basic charge discount service method based on call suspension described in any of 6. 8. The basic charge discount service system according to claim 1, wherein said basic charge discount network system has a database for storing a schedule of said call suspension period. . 9. The call suspension according to claim 1, wherein said basic charge discount network system allows said subscriber to select a message flowing during said call suspension period. Basic fee discount service method. 10. The basic charge discount service system according to claim 9, wherein the message is selected from a predetermined system message, a telephone number notification, and a message recording.