JP3009707U - Telephone service providing device - Google Patents

Abstract

(57) [Summary] [Purpose] Telephone services can be provided for a fee, and it is possible to register service requesters extremely easily. [Structure] When requesting registration of a service requester, the control unit 6 accepts the telephone number of the service requester, disconnects the line once, and then transmits the received telephone number to call back to the service requester. , Accept the PIN. Then, when the secret code is obtained, the control unit 6 temporarily registers the combination of the received telephone number and secret code in the temporary registration table 5a as the requester number of the service requester. When the requester number provisionally registered in the provisional registration table 5a is designated to request service provision, the control unit 6 main-registers the requester number in the main-registration table 5b. Then, the control unit 6 starts the service provision if the requester number designated at the time of the service provision request is registered in the main registration table 5b or the temporary registration table 5a.

Description

[Detailed description of the device]

[0001]

[Industrial applications]

 The present invention relates to a telephone service providing device that provides a predetermined service to a service requester via a communication network.

[0002]

[Prior art]

 Conventionally, a public telephone network has been used to provide services such as various information provision and calls between unspecified persons, that is, so-called telephone services. When providing such a telephone service for a fee, the service is provided only to the service requester who has registered in advance. And the registration of service requesters is generally done by a written procedure.

[0003]

[Problems to be solved by the device]

 As described above, conventionally, the registration of a service requester for providing a telephone service for a fee is performed by a written procedure, and the service requester prepares the document or submits the document to the service provider or The work such as mailing and the service provider have to perform the work such as inputting information to the telephone service providing device based on the written items, respectively, and therefore the work of registering the service requester is very troublesome. It was.

The present invention has been made in view of such circumstances, and an object of the present invention is to provide a telephone service for a fee and to make registration of a service requester extremely easy. It is to provide a telephone service providing device that can.

[0005]

[Means for Solving the Problems]

 In order to achieve the above object, the first invention is a service request including a subscriber number (for example, a telephone number) of a service requester in a communication network and personal identification information arbitrarily set by the service requester. A line established between the service requester and the main registration information storage means such as the main registration table and the temporary registration information storage means such as the temporary registration table for storing the person information (for example, requester number). Request accepting means for accepting a service provision request or registration request notified via, and accepting the subscriber number notified via the line after the registration request is accepted by the request accepting means, for example, a telephone number Subscriber number receiving means such as receiving means, and the subscriber number when the subscriber number is received by the subscriber number receiving means. After disconnecting the line notified of the number, a sending means such as an automatic sending processing means for sending the subscriber number accepted by the subscriber number accepting means and a response to the origination by this originating means are made. When the password information is received by the password information receiving unit, for example, a password information receiving unit such as a password number receiving unit that receives the password information (for example, the password number) notified through the line established by Temporary registration processing means for storing the recitation information and the subscriber number accepted by the subscriber number acceptance means in the provisional registration information storage means as service requester information, and a service provision request by the request acceptance means. Accept the service requester information that is notified via the line after being accepted. For example, requester number acceptance Means for accepting service requester information, such as a requesting means, and when the service requester information accepting means accepts the service requester information, the service requester information accepted by the service requester information accepting means is main-registered. Searching from the information storage means and the temporary registration information storage means is, for example, a requester number search means and the like, and the service requester information received by the service requester information receiving means by this search means is the main registration information. The service providing permission unit that permits the provision of the service when detected from either the storage unit or the temporary registration information storage unit, and the service requester information received by the service requester information receiving unit by the search unit, The service request when detected from the temporary registration information storage means Main registration processing means for storing personal information in the main registration information storage means.

In addition to the first aspect of the invention, the second aspect of the invention temporarily registers the service requester information stored in the temporary registration information storage means after a predetermined time has elapsed from the time of storage. A provisional registration information erasing means for erasing from the information storage means was provided.

[0007]

[Action]

 By taking these measures, the service requester makes a registration request, specifies his or her own subscriber number in the communication network, and these are notified via the line established with the service requester. Then, the registration request is accepted by the request accepting means, and the subscriber number is accepted by the subscriber number accepting means. When the subscriber number is accepted by the subscriber number accepting means, the calling means disconnects the line to which the subscriber number is notified, and then the subscriber number accepted by the subscriber number accepting means. The number is sent and the call is sent back to the service requester. When the service requester responds to the call back and is notified through the line by specifying arbitrary password information, this password information is accepted by the password information accepting means, and this password information and the subscription are accepted. The subscriber number received by the person number receiving means is temporarily registered in the temporary registration information storage means by the temporary registration processing means as service requester information.

On the other hand, when the service requester makes a service provision request, specifies his / her requestor information, and is notified through a line established with the service requester, the service provision request is made. Are received by the request receiving means and the requester information service requester information receiving means. Then, the requester information received by the requester information service requester information receiving means is searched by the searching means from the main registration information storage means and the temporary registration information storage means, and the corresponding service requester information is registered in the main registration. The service provision permission unit permits the provision of the service when detected from either the information storage unit or the temporary registration information storage unit.

The service requester information temporarily registered in the temporary registration information storage means is main-registered in the main-registration information storage means by the main-registration processing means in response to being specified when the service provision request is made. To be done.

In the second invention, the service requester information temporarily registered in the temporary registration information storage means is stored after the predetermined time has elapsed from the time of being stored in the temporary registration information storage means. That is, if the temporary registration information deleting unit does not specify the service provision request before the elapse of a predetermined time, the temporary registration information deleting unit deletes the temporary registration information storage unit.

[0011]

【Example】

 An embodiment of the present invention will be described below with reference to the drawings. FIG. 1 is a functional block diagram showing the configuration of the telephone service providing apparatus according to this embodiment.

This telephone service providing apparatus includes a switching circuit 1, n station line interface units 2 (2-1 to 2-n), a message generation unit 3, and n DTMF recognition units 4 (4-1 to 4-n). n), a memory 5 and a control unit 6, and includes a switching circuit 1, n station line interface units 2 (2-1 to 2-n), a message generation unit 3, and n DTMF recognition units 4 (4-1 to 4-n) and the memory 5 are connected to the control unit 6 via the bus 7.

Each exchange line interface unit 2 and message generation unit 3 are connected to the switching circuit 1, and each transmission line interface unit 2 and message generation unit 3 are arbitrarily controlled under the control of the control unit 6. Switch connection.

The n office lines C (C-1 to C-n) are connected to the office line interface unit 2, respectively. The station line interface unit 2 adjusts the levels of the voice signal arriving via the station line C and the voice signal sent to the station line C, capturing and releasing the station line 3, monitoring the state of the station line 3, and Local line interface operations such as transmission of various signals to networks connected via line 3 are performed. The station line interface unit 2 also exchanges control information relating to the above-mentioned station line interface operation with the control unit 6 via a bus 7.

The message generation unit 3 generates a voice message for guidance under the control of the control unit 6 and sends it to the office line C via the switching circuit 1 and the office line interface unit 2.

The DTMF recognition unit 4 is provided corresponding to each of the office lines C-1 to Cn, arrives through the corresponding office line C, and is provided through the corresponding office line interface unit 2. The control unit 6 is notified of the numerical information and the like indicated by the DTMF signal, and notifies the control unit 6 of this.

The memory 5 is used as an external storage for the control unit 6 to store various data, and a temporary registration table 5a and a main registration table 5b are set in a partial area of the memory 5. There is. The temporary registration table 5a is for temporarily storing the requester number specified when the service requester is registered. The main registration table 5b is for storing the requester number of the service requester who should provide the service.

The control unit 6 controls each unit in order to realize the provision of telephone service. The control unit 6 is mainly composed of, for example, a microcomputer, and in addition to control means for realizing line connection between unspecified persons, request acceptance means 6a, telephone number acceptance means 6b, automatic transmission. Processing means 6c, personal identification number acceptance means 6d, temporary registration processing means 6e, requester number acceptance means 6f, requester number search means 6g, service provision permission means 6h, main registration processing means 6i and temporary registration information deletion means 6j. have.

The request accepting means 6a accepts a request for registration of a service requester or a request for service provision designated by a DTMF signal. The telephone number accepting means 6b accepts the telephone number notified by the DTMF signal (the telephone number of the telephone terminal owned by the service requester and designated by the service requester).

The automatic call processing means 6c automatically sends the telephone number accepted by the telephone number accepting means 6b in order to call back to the service requester. The personal identification number receiving means 6d receives the personal identification number (specified by the service requester) notified by the DTMF signal.

The temporary registration processing means 6e combines the telephone number accepted by the telephone number acceptance means 6b with the personal identification number accepted by the personal identification number acceptance means 6d to provide provisional registration table 5a as temporary registration information of the requester number. Write to.

The requester number accepting means 6f accepts the requester number notified by the DTMF signal (specified arbitrarily by the service requester). The requester number searching means 6g searches the temporary registration table 5a and the main registration table 5b for the requester number accepted by the requester number accepting means 6f.

The service provision permitting unit 6h permits the provision of the service based on the search result obtained by the requester number searching unit 6g. The main registration processing means 6i, when the requester number received by the requester number receiving means 6f by the requester number searching means 6g is detected from the temporary registration table 5a, uses the requester number as main registration information. Write to registration table 5b.

The temporary registration information deleting unit 6j deletes the temporary registration information stored in the temporary registration table 5a, which has been written for a predetermined time. Next, the operation of the telephone service providing device configured as described above will be described according to the control procedure of the control unit 6.

First, the control unit 6 in the standby state, as shown in FIG. 2, in step ST20 and step ST21, the temporary registration information in which a predetermined time has elapsed since the incoming call occurred or the temporary registration information was stored in the temporary registration table 5a. Waiting for (defective information) to occur.

Now, when the service requester sends a telephone number (for example, a representative number is set) corresponding to the station line C in order to receive the telephone service, whichever of the station lines C is in an idle state An incoming call comes in through. It is assumed here that an incoming call has occurred via the central office line C-1.

This incoming call is detected by the station line interface section 2-1 corresponding to the station line C-1 where the incoming call occurs, and is notified to the control section 6. Then, the control section 6 shifts the processing from step ST20 to step ST22, and instructs the station line interface section 2-1 in which the incoming call is detected to respond to the incoming call. In response to this, the office line interface 2-1 responds to the incoming call by closing the DC loop, and establishes a line with the telephone terminal used by the service requester.

When the line is established in this way, the control unit 6 waits for the arrival of the DT MF signal in step ST23. The control unit 6 controls the switching circuit 1 and the message generation unit 3 prior to starting waiting for the arrival of the DTMF signal, and a voice prompting the user to select either service requester registration or service provision. Send a message to the office line C-1 via the office line interface 2-1.

According to the voice message, the service requester first presses the “#” key if not registered. If you have already registered and want to receive the service, enter your requester number using the dial keys without pressing the "#" key. When such an operation is performed at the telephone terminal used by the service requester, a DTMF signal corresponding to the pressed key is transmitted from the telephone terminal, and the DTMF signal is transmitted via the network to the station line interface. Reach Part 2-1. This DTMF signal is further given to the DTMF recognition unit 4-1 via the office line interface unit 2-1 and recognized there. Then, the recognition result of the DTMF recognition unit 4-1 is given to the control unit 6.

The control unit 6 knows that the DTMF signal has arrived by receiving the recognition result from the DTMF recognition unit 4-1 and accepts the recognition result supplied from the DTMF recognition unit 4-1 as request information in step ST24. Then, in step ST25, it is determined based on the contents whether the request is a registration request.

If the service requester first presses the "#" key, the control unit 6 determines that a registration request is made in step ST25, and executes a registration request process in step ST26. If the service requester first presses a key other than "#", the control unit 6 determines in step ST25 that a service providing request has been made, and executes the service providing request process in step ST27. .

In the registration request process, the control unit 6 first waits for the arrival of the DTMF signal in step ST30 as shown in FIG. Note that the control unit 6 controls the switching circuit 1 and the message generation unit 3 before starting the waiting for the arrival of the DTMF signal, and inputs the telephone number of the telephone terminal used by the service requester. A prompting voice message is sent to the office line C-1 via the office line interface 2-1.

According to the voice message, the service requester inputs the telephone number of the telephone terminal used by himself / herself by using the dial key. When such an operation is performed at the telephone terminal used by the service requester, the telephone terminal sends out a DTMF signal corresponding to the pressed key, and this DTMF signal is transmitted through the network to the station line interface section. Reach 2-1. This DTMF signal is further given to the DTMF recognizing section 4-1 via the office line interface section 2-1 to be recognized and notified to the control section 6.

The control unit 6 knows that the DTMF signal has arrived by being notified of the recognition result from the DTMF recognition unit 4-1 and accepts the recognition result given from the DTMF recognition unit 4-1 as a telephone number in step ST31. Then, in step ST32, the station line interface unit 2-1 is instructed to disconnect the line. The control unit 6 controls the switching circuit 1 and the message generation unit 3 prior to instructing the line disconnection, and since the call is sent back, a voice message for instructing to stand by by on-hook is sent to the local line interface unit 2. Send to office line C-1 via -1.

When the control section 6 gives an instruction to disconnect the line, the station line interface section 2-1 opens the station line C-1 and disconnects the line. After instructing the line disconnection in step ST32, the control unit 6 waits for a certain period of time in order to prevent the caller from making a call back before going on-hook, and then accepts and holds in step ST31. The available telephone number is sent to the corresponding station line interface section 2 by using the idle one of the station lines C. Here, it is assumed that the station line interface section 2-1 is used to transmit to the station line C-1.

After instructing the call origination in step ST34, the control unit 6 determines in step ST35 whether or not a response is made. If no response is made, it is determined that the registration request of this time is discarded. Then, the processing is finished as it is. However, when a response is made, the line established by this is cut off, or the arrival of the DTMF signal via the line is awaited in steps ST36 and ST37. The control unit 6 controls the switching circuit 1 and the message generation unit 3 to wait for the disconnection of the line and the arrival of the DTMF signal to prompt the user to input an arbitrary personal identification number (for example, 4 digits). To the station line C-1 via the station line interface section 2-1.

Here, the user of the destination telephone terminal (if the telephone number received in step ST31 is the telephone terminal used by the service requester, the service requester) inputs the personal identification number. Without going on-hook and disconnecting the line, the control unit 6 determines that the registration request this time has been discarded, and ends the processing as it is. On the other hand, when the user of the destination telephone terminal inputs the personal identification number using the dial keys, the DTMF signal corresponding to the input personal identification number reaches the station line interface section 2-1 via the network. To do. This DTMF signal is further given to the DTMF recognizing section 4-1 via the office line interface section 2-1 and recognized, and notified to the control section 6.

The control unit 6 knows that the DTMF signal has arrived by being notified of the recognition result from the DTMF recognition unit 4-1 and accepts the recognition result given from the DTMF recognition unit 4-1 as the personal identification number in step ST38. Then, in step ST39, the requester number, which is a numeric string in which the telephone number received and held in step ST31 is followed by the personal identification number received in step ST38, is stored in the temporary registration table 5a as temporary registration information. .

In the service provision request process, the control unit 6 first waits for the arrival of the DTMF signal in step ST40 as shown in FIG. The control unit 6 controls the switching circuit 1 and the message generation unit 3 before starting waiting for the arrival of the DTMF signal, and requests the service requester's requester number (arrangement of a telephone number and a personal identification number). A voice message prompting the user to input is sent to the office line C-1 via the office line interface 2-1.

The service requester inputs his / her requester number in accordance with the voice message. That is, use the dial keys to enter the telephone number of the telephone terminal you are using, and then use the dial keys to enter the personal identification number that you entered during registration. When such an operation is performed at the telephone terminal used by the service requester, a DTMF signal corresponding to the pressed key is transmitted from this telephone terminal, and this DTMF signal is transmitted via the network to the station line interface. Reach Part 2-1. This DTMF signal is further given to the DTMF recognition unit 4-1 via the office line interface unit 2-1 and recognized, and the control unit 6 is notified.

The control unit 6 knows that the DTMF signal has arrived by being notified of the recognition result from the DTMF recognition unit 4-1 and, in step ST41, uses the recognition result given from the DTMF recognition unit 4-1 as the requester number. Then, in step ST42, the requester number accepted in step ST41 is searched from the main registration table 5b. Then, in step ST43, the control section 6 determines whether or not the requester number corresponding to the search in step ST42 has been detected.

If the requester number accepted in step ST41 is not registered in the main registration table 5b, the control unit 6 searches the temporary registration table 5a for the requester number accepted in step ST41 in step ST44. To do. Then, in step ST45, the control section 6 determines whether or not the corresponding requester number has been detected in the search in step ST44.

If the corresponding requester number cannot be detected, the service requester is not registered, and the process is terminated without starting the service provision. At this time, the control unit 6 controls the switching circuit 1 and the message generation unit 3 and sends a voice message notifying that registration is required to receive the service provision via the office line interface unit 2-1. Send to office line C-1.

On the other hand, if the corresponding requester number can be detected from either the main registration table 5b or the temporary registration table 5a, the control unit 6 starts providing the service in step ST47. However, when the corresponding requester number is detected from the temporary registration table 5a, the control unit 6 moves the requester number from the temporary registration table 5a to the main registration table 5b in step ST46.

In this way, the requester number provisionally registered at the time of registration request is main-registered when the next service provision request is made, but the service provision request is made within a predetermined period after the provisional registration. If there is a requester number for which main registration is not performed because the request is not made, the control unit 6 determines that this requester number is defective information, and shifts from step ST21 to step ST28 in FIG. Erase from table 5a.

The telephone service provided by the present telephone service providing apparatus is, for example, a service that allows unspecified persons to talk by connecting each station line C in the order of incoming calls, and a predetermined information message in the message generation unit 3. It is conceivable that there is a service that generates a message, sends it to the central office C, and provides information by a voice message.

As described above, according to the present embodiment, since the service is provided only to the registered service requester, for example, the service requester whose usage fee is not paid is deleted from the registered requester number. As a result, it is possible to prevent unauthorized use of services that do not pay usage fees. Alternatively, the telephone number of the service requester who is not paid the usage fee may be registered as a blacklist, and the telephone number registered as the blacklist may be designated to reject the registration request.

Further, the service requester can perform the registration simply by operating the dial keys on the telephone terminal, which is much easier than performing the registration procedure in writing. Further, since the designated requester number is automatically registered, it is not necessary for the service provider side to perform input work based on the written items, and the burden on the service provider side is significantly reduced.

Further, in the present embodiment, when the registration request is made, the entered telephone number is accepted, and then the above-mentioned accepted telephone number is sent back after the line is disconnected for a while to request the designation of the personal identification number. Tries to register illegally by specifying a telephone number different from the telephone number of the telephone terminal used by him / herself, in this case, it will not be received by the telephone terminal used by the service requester due to call back. Therefore, the service requester cannot specify the personal identification number, and thus the requester number of the service requester is not registered. As a result, it becomes impossible to illegally receive the service. If the service requester specifies a telephone number different from the telephone number of the telephone terminal used by himself, the call is sent back to a third party, and this third party inputs the personal identification number appropriately. If this happens, the requester number, which is a combination of the telephone number of the telephone terminal used by this third party and the personal identification number specified by this third party, will be provisionally registered. In such a case, the third party generally does not make a request for service provision in the transition, and after a predetermined time elapses, it will be deleted from the temporary registration information as defective information, and no problem will occur. The present invention is not limited to the above embodiment, and various modifications can be made without departing from the gist of the present invention.

[0050]

[Effect of device]

 The first invention is service requester information (for example, requester number) that includes a subscriber number (for example, a telephone number) of a service requester in a communication network and personal identification information arbitrarily set by the service requester. Service provision for notifying via a line established between a main registration information storage means, such as a main registration table, and a temporary registration information storage means, for example, a temporary registration table, and a service requester. Request accepting means for accepting a request or registration request, and a subscriber number such as a telephone number accepting means for accepting the subscriber number notified via the line after the registration request is accepted by the request accepting means Receiving means and this subscriber number When the above receiving subscriber number is accepted by the receiving means, the line to which the subscriber number is notified is disconnected. After that, a transmission means such as an automatic transmission processing means for transmitting the subscriber number received by the subscriber number reception means, and a line established by making a response to the transmission by the transmission means are set. The personal identification information (for example, personal identification number) notified via the personal identification information acceptance means such as personal identification number acceptance means, and when the personal identification information is accepted by the personal identification information acceptance means, the personal identification information and the subscriber number Temporary registration processing means for storing the subscriber number received by the receiving means as service requester information in the temporary registration information storage means, and via the line after the service providing request is received by the request receiving means. To receive the service requester information notified by, for example, a service request such as requester number receiving means When the service requester information is accepted by the information accepting means and the service requester information accepting means, the service requester information accepted by the service requester information accepting means is stored in the main registration information storage means and the A search means such as a requester number search means for searching from the temporary registration information storage means, and the service requester information received by the service requester information receiving means by this search means are stored in the main registration information storage means and the temporary registration information storage means. The service provision permitting means for permitting the provision of the service when detected by any of the registration information storing means, and the service requester information accepted by the service requester information accepting means by the searching means, are temporarily registered. When the service requester information is detected from the information storage means, the main registration information storage And a main registration processing means to be stored in the means.

In addition to the first aspect of the invention, the second aspect of the invention temporarily registers the service requester information stored in the temporary registration information storage means after a predetermined time has elapsed from the time of storage. A provisional registration information erasing means for erasing from the information storage means was provided. As a result, the telephone service providing device can provide the telephone service for a fee and can very easily register the service requester.

[Brief description of drawings]

FIG. 1 is a functional block diagram showing a configuration of a telephone service providing device according to an embodiment of the present invention.

FIG. 2 is a flowchart showing a processing procedure of a control unit 6 in FIG.

FIG. 3 is a flowchart showing a processing procedure of a control unit 6 in FIG.

FIG. 4 is a flowchart showing a processing procedure of a control unit 6 in FIG.

[Explanation of symbols]

 1 ... Switching circuit 2 (2-1 to 2-n) ... Station line interface unit 3 ... Message generation unit 4 (4-1 to 4-n) ... DTMF recognition unit 5 ... Memory 5a ... Temporary registration table 5b ... Main registration Table 6 ... Control unit 6a ... Request receiving means 6b ... Telephone number receiving means 6c ... Automatic transmission processing means 6d ... PIN number receiving means 6e ... Temporary registration processing means 6f ... Requester number receiving means 6g ... Requester number searching means 6h ... Service provision permitting means 6i ... Main registration processing means 6j ... Temporary registration information deleting means

Claims (2)

[Scope of utility model registration request] 1. A telephone service providing apparatus, which is connected to a communication network and provides a predetermined service to a service requester via the communication network, comprising: a subscriber number of the service requester in the communication network; Via a line established between the main registration information storage means and the temporary registration information storage means for storing service requester information consisting of personal identification information arbitrarily set by the service requester, and a line established between the service requester. Request acceptance means for accepting a service provision request or registration request notified by means of a subscriber number acceptance means for accepting the subscriber number notified via the line after the registration request is accepted by the request acceptance means. When the subscriber number is received by this subscriber number information receiving means, the number of times the subscriber number is notified After disconnecting, the transmitting means for transmitting the subscriber number accepted by the subscriber number accepting means, and the password information notified via the line established by making a response to the calling by the transmitting means. When the password information is received by the password information receiving means, the password information and the subscriber number received by the subscriber number receiving means are used as the service requester information. Temporary registration processing means for storing in the registration information storage means, service requester information accepting means for accepting the service requester information notified via the line after a service providing request is accepted by the request accepting means, When the service requester information receiving means has received the service requester information, Search means for searching the service requester information received by the service requester information receiving means from the main registration information storing means and the temporary registration information storing means, and the search requesting means received by the service requester information receiving means. Service provision permitting means for permitting service provision when service requester information is detected from either the main registration information storage means or the temporary registration information storage means, and the service requester information acceptance means by the search means. A telephone registration service means for storing the service requester information in the main registration information storage means when the service requester information received by the user is detected from the temporary registration information storage means. Providing device. 2. A provisional registration information erasing means for erasing the service requester information stored in the provisional registration information storage means from the provisional registration information storage means after a lapse of a predetermined time from the storage time. The telephone service providing device according to claim 1, wherein the telephone service providing device is provided.