JP2972748B1 - Multifunctional telephone system with optimal carrier selection function - Google Patents

Abstract

An optimal carrier is selected by ACR data created by a user without using an ACR dedicated package. SOLUTION: Multifunctional telephone systems 1 to 5 and a personal computer (PC) 7 are connected by using an interface package 6, and a telephone number and an optimum carrier search result when making an outside line through the interface package 6 can be obtained by a multi-user. The optimum carrier search is realized by transmitting and receiving between the functional telephone systems 1 to 5 and the PC 7. A
The CR data 9 is not downloaded from the center of the carrier, but is stored in the PC 9 using data created on the PC 7 by the user. The application 8 for selecting the optimum carrier is also stored in the PC 7, and all the processes for selecting the optimum carrier are performed on the PC 7.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a multi-function telephone system, and more particularly to a multi-function telephone system which realizes an optimum carrier selection processing function in a key telephone or the like by an external personal computer.

[0002]

2. Description of the Related Art To realize a search for an optimal carrier, an automatic carrier router is required.
ng (referred to as "ACR") data, and in recent years this ACR data can be obtained by downloading from a carrier center.

In a conventional multifunctional telephone system,
The user uses an ACR exclusive package compatible with the multi-function telephone system, ACR data is downloaded from the center of the carrier to the RAM memory on the package, and the optimum carrier search process is performed only on the ACR exclusive package. It is configured as follows. That is, when downloading the ACR data, the user acquires and uses the data without being conscious of the contents of the data.

Japanese Patent Laid-Open Publication No. Hei.
No. 2,858,39. FIG. 4 is a diagram showing an optimum route selection method described in the publication. In this optimal route selection system, a telephone system accommodating a plurality of type 1 carrier lines such as a private branch exchange (PBX), a key telephone, etc., also has a configuration in which an ACR exclusive package 11 is attached. Package 1
1 is provided with a dedicated external interface 12 and connected to an external device 13 for inputting data for automatically determining a desired line.

[0005]

Conventionally, a system has been adopted in which ACR data for searching for an optimal carrier is used by saving and using data downloaded from a carrier center.
The R data cannot be changed as desired by the user because the structure and configuration of the data are not disclosed to the user, and the only choice is to select a carrier according to the downloaded data. In addition, since the user has no knowledge of the data downloaded from the center of the carrier, it is impossible to independently create ACR data by himself and arbitrarily select a carrier desired by the user from a plurality of carriers. .

[0006] The optimum route selection method described in the above-mentioned patent publication also uses an ACR as the optimum route selection unit LCR.
A dedicated package is used, and the optimum route selection unit LCR is used to set a plurality of tables such as assignment of priority patterns in the optimum route selection unit LCR.
Is provided with a dedicated interface to transfer a priority order pattern from a personal computer or the like.

(Object of the Invention) An object of the present invention is to provide an AC generated by a user without using an ACR exclusive package.
It is an object of the present invention to provide an externally controlled multi-function telephone system with an optimum carrier selection function for selecting an optimum carrier by R data.

Another object of the present invention is to provide a multi-function telephone system with an external control type optimal carrier selection function which enables an optimal carrier selection by a personal computer connected by a general-purpose interface.

[0009]

According to the present invention, there is provided a multifunctional telephone system with an optimum carrier selecting function, comprising: a multifunctional telephone system; and a personal computer connected to the multifunctional telephone system via an interface package. A personal computer has an ACR data creation function for independently creating and storing ACR data;
An optimal carrier selection function for selecting an optimal carrier based on the ACR data when a multi-function telephone is called. A multi-function telephone system; a network connected to the multi-function telephone system via an interface package; and a personal computer connected to the multi-function telephone system via the network. It has an ACR data creation function for creating and storing, and an optimal carrier selecting function for selecting an optimal carrier based on the ACR data when a multi-function telephone is called. More specifically, a central processing unit having an extension telephone, a trunk circuit connected to a central office line, a RAM memory for storing service information in various systems, and a switch controlled by the central processing unit to form a communication path and the like. In a multi-function telephone system with an optimum carrier selection function comprising a circuit and an optimum carrier selection unit, the optimum carrier selection unit selects an optimum carrier based on ACR data created by a user and the ACR data at the time of a call. A personal computer including an ACR application program; and a hardware general-purpose interface package controlled by the central processing unit to transmit and receive data between the multi-function telephone system and the personal computer. Further, the optimum carrier selecting unit is configured to output the AC generated by the user.
A personal computer including R data and an ACR application for selecting an optimal carrier based on the ACR data at the time of calling; a communication network connected to the personal computer; a multifunctional telephone system controlled by the central processing unit; A general-purpose interface package of hardware provided in a multi-function telephone system for transmitting and receiving data to and from the personal computer via a communication network.

(Operation) Instead of downloading the ACR data from the center of the carrier, the user creates the data on a personal computer, stores the data on the personal computer, and searches for the optimum carrier by the ACR application on the personal computer. A carrier capable of making a call at the lowest cost is selected based on the ACR data created by the user.

[0011]

DESCRIPTION OF THE PREFERRED EMBODIMENTS (Explanation of Configuration) FIG. 1 is a diagram showing the configuration of an embodiment of a multifunction telephone system with an optimum carrier selection function of an external control type according to the present invention. The multi-function telephone system itself of the present embodiment includes an extension telephone 1a,
1b,... 1m, and trunk circuit 2 connected to the office line
, 2n, a central processing unit (CPU) 4 having a RAM memory (memory) 5, and a switch circuit 3 controlled by the CPU 4 to form a communication path or the like. 8 and an ACR data 9 created by the user are stored in a personal computer (hereinafter referred to as "P
C ". ) 7 and a hardware interface package 6 for transmitting and receiving data between the PC 7 and the multi-function telephone system controlled by the CPU 4. In the multi-function telephone system, for example, service information in various systems is stored in the memory 5, and under the control of the central processing unit 4, upon receiving a request from the extension telephones 1a, 1b,. A system configuration in which a functional telephone service is provided is employed. Here, the line accommodated in the multifunctional telephone system is ACR
A contract with a career has been made.

(Description of Operation) Next, the operation of the embodiment of the present invention will be described in detail with reference to the drawings. FIG. 2 is a diagram showing an operation flow of the present embodiment.

First, step 1 shows processing in a state of making a call to an outside line. In the off-hook state, the line is not actually caught, but is in a standby state for making a call to the outside line. When the other party's telephone number is dialed in this state, the trunk circuit detects the standby state and proceeds to step 2. In step 2, the information of the dialed telephone number is sent from the multifunctional telephone system to the ACR application 4 on the PC 7 via the interface package 6. In step 3, the ACR application 4 on the PC 7 compares the information of the other party's telephone number input in step 2 with the ACR data 9 which is a database of the ACR application 4, and performs a process of searching for and determining an optimum carrier. In step 4, step 3
Sends information about the optimum carrier searched and determined to the multifunctional telephone system via the interface package 6. In step 5, the multi-function telephone system captures the line of the carrier specified by the input information on the optimum carrier, and transmits an additional dial (carrier access code or the like) corresponding to the carrier and the dialed telephone number.

(Other Embodiments) Next, other embodiments of the present invention will be described in detail with reference to the drawings. FIG.
FIG. 7 is a diagram showing a configuration of another embodiment of the present invention.

The multifunctional telephone system according to the present embodiment
Extension telephones 1a, 1b, ... 1 connected to the system
and trunk circuits 2a, 2b,.
2n, a switch circuit 3 controlled by a central processing unit (CPU) 4 to form a communication path or the like, an interface package 6 for transmitting and receiving data between a multifunctional telephone system controlled by the CPU 4 and a network,
ocal AreaNetwork and Wide Area
a Network 7 such as Network
PC 8 with R application 9 and ACR data 10
It is composed of

In the multifunctional telephone system, various service information is stored in, for example, the memory 5, and the central processing unit 4 performs various controls in response to requests from the extension telephones 1a, 1b,. Performing services are provided. With this configuration, it is possible to select the optimum carrier even with the multifunctional telephone system and the PC 8 existing on the network, so that there is no need to place the PC near the multifunctional telephone system, and the position of the PC 8 depends on the position of the system. Without this, it is possible to use the optimal carrier search application.

As can be seen from the above description of operation, in the present embodiment, the selection of the optimum carrier is performed by a personal computer. All information such as number and area, selected carrier, call time, call charge, etc. can be obtained, so by performing statistical processing of each of the above items on a PC, etc. It is possible to calculate various statistical data such as frequency of use for each and display it on a PC screen as appropriate as information on various services of the multifunctional telephone system to manage the telephone use status and the like. is there.

As described above, according to the present invention, the ACR data is not downloaded from the center of the carrier, but is stored on the PC using the data created by the user on the PC. Further, an application for selecting an optimum carrier is also stored in the PC, and all processes for selecting the optimum carrier are performed on the PC. The multifunction telephone system and the PC are connected using an interface package, and the optimum carrier search is performed by transmitting / receiving the partner number and the optimum carrier search result when making an external call via the interface package between the multifunction telephone system and the PC. To achieve. Thus, instead of performing the optimal carrier selection processing on a dedicated package implemented in a multi-function telephone system such as a key telephone,
The processing is performed on a PC in a communicable state connected via the interface package.

[0019]

According to the present invention, since the processing for selecting the optimum carrier is performed only on a personal computer, a general-purpose interface package can be used, and a multifunctional telephone system which does not require an ACR exclusive package. Can be configured.

ACR data and an ACR application are provided in a personal computer, and ACR data for selecting an optimal carrier can be freely created by the user on the personal computer.

Further, by connecting the interface package and the personal computer via a network, it is possible to use the optimum carrier search application on a personal computer located away from the installation location of the multifunctional telephone system. Become.

[Brief description of the drawings]

FIG. 1 is a diagram showing a configuration of an embodiment of the present invention.

FIG. 2 is a flowchart showing the operation of the present embodiment.

FIG. 3 is a diagram showing a configuration of another embodiment of the present invention.

FIG. 4 is a diagram showing a conventional technique.

[Explanation of symbols]

 1a Extension phone 2a, 2b,... 2n Trunk circuit 3 Switch circuit 4 Central processing unit (CPU) 5 Memory (RAM) 6 General-purpose interface package 7 Network 8 ACR application 9, 10 ACR data 11 ACR exclusive package 12 External interface 13 External device

──────────────────────────────────────────────────続 き Continued on the front page (58) Field surveyed (Int.Cl. ⁶ , DB name) H04M 1/26-1/57 H04M 11/00-11/10 H04M 15/00-15/38 H04Q 3 / 58-3/62

Claims (5)

(57) [Claims] An ACR data creation function for independently creating and storing ACR data, comprising: a multi-function telephone system; and a personal computer connected to the multi-function telephone system via an interface package. And a function of selecting an optimum carrier based on the ACR data at the time of calling the multi-function telephone. 2. A multi-function telephone system, comprising: a network connected to the multi-function telephone system via an interface package; and a personal computer connected to the multi-function telephone system via the network. Data having a function of selecting an optimum carrier based on the ACR data at the time of calling a multi-function telephone. Functional telephone system. 3. A central processing unit having an extension telephone, a trunk circuit connected to a central office line, a RAM memory for storing service information in various systems, and a switch circuit controlled by the central processing unit to form a communication path or the like. And an optimal carrier selecting unit, comprising: an optimal carrier selecting unit, wherein the optimal carrier selecting unit is configured to select an optimal carrier based on the ACR data created by the user and the ACR data when calling. An optimal carrier selection function, comprising: a personal computer including an application program; and a hardware general-purpose interface package controlled by the central processing unit to transmit and receive data between the multi-function telephone system and the personal computer. Multifunction telephone system with Tem. 4. An extension telephone, a trunk circuit connected to a central office line, a central processing unit having a RAM memory for storing service information in various systems, and a switch circuit controlled by the central processing unit to form a communication path or the like. And an optimal carrier selecting unit, comprising: an optimal carrier selecting unit, wherein the optimal carrier selecting unit is configured to select an optimal carrier based on the ACR data created by the user and the ACR data when calling. A personal computer including an application, a communication network connected to the personal computer, and transmission / reception of data between the personal computer via the multifunctional telephone system controlled by the central processing unit and the communication network. Installed in a multifunctional telephone system And a general-purpose interface package for hardware. 5. The personal computer according to claim 1, wherein
5. The multi-function with an optimal carrier selection function according to claim 1, wherein statistical processing of the CR data and the selection result of the optimal carrier is performed and displayed on a monitor screen as management information such as telephone use status. Telephone system.