JP2834754B2 - Order reception and sales equipment - Google Patents

Description

DETAILED DESCRIPTION OF THE INVENTION (a) Field of Industrial Use The present invention enables an order to be placed by selecting an arbitrary product with one or more order receiving devices, and then delivers the product to a customer. The present invention relates to an order receiving and selling device that can be used.

(B) Conventional technology As described in Japanese Patent Application Laid-Open No. Sho 62-194574, such a sales device transmits order data to a center device when a customer places an order for a product on an order receiving terminal device. And
The center device processes the order data and performs a delivery procedure.

The ordered product is delivered to the location specified by the center device. However, if the orderer is absent, the product must be brought back to the delivery place, which is inefficient. In addition, when such a process is repeated, there is a problem that the product is damaged and becomes unsuitable for sale, especially in the case of a raw product. Therefore, if the orderer deposits the ordered product in a locker (refrigerated locker) and then opens the locker to receive the product, such a problem is solved.

An example of such a locker is disclosed in Japanese Patent Application Laid-Open No. 62-281100. This is when the delivery person inserts the pre-assigned ID card into the locker device,
By matching the ID card etc., the delivery goods can be stored in the storage box of the locker device, the number of the storage box used for storage of the goods and the unique data of the recipient are stored and the receiving card is issued, and the recipient is issued By inserting a receiving card and inputting a personal identification number, a product can be taken out from a corresponding storage box.

(C) Problems to be Solved by the Invention However, the above locker device has a drawback that only a delivery person who has an ID card can deposit luggage. Therefore, if such a locker device is used in the order receiving and selling system aimed at by the present invention, an unspecified third party cannot deliver, so that the sales area and the target person are limited, and an extensive sales network is established. There is a problem that the characteristics of this kind of sales system that are established cannot be used effectively.

Therefore, the present invention provides an order receiving and selling device provided with a locker device that can be deposited by an unspecified third party.

(D) Means for Solving the Problems In order to solve the above problems, the order receiving and selling device according to the present invention connects the center device and the order receiving terminal device online, and responds to the order operation of the product by placing the order. When the reception terminal device outputs the order data, the center device processes the home delivery procedure based on the order data. The order reception / sales device includes a locker device for storing home delivery products according to the instruction of the center device. The locker device includes a storage device storing user information set in advance, a recipient information input device for a delivery person to input recipient information as processing data of the center device at the time of delivery, and When the personal information is input, the receiver information is compared with the user information. Storage control means for storing, a personal information input device for the recipient to input personal information, and when the personal information is input, the personal information is collated with the user information, and the stored product is taken out by matching. And take-out control means for controlling the

(E) Operation When the customer inputs a product desired to be delivered to the order receiving terminal device, the order receiving terminal device transmits this order information to the center device. When the center device receives these data, it processes the home delivery procedure, whereby the deliverer of the parcel delivery package carries the goods to the locker device at the location specified by the center device, and first, the receiver information, which is data processed by the center device. To the locker device. When the recipient information is entered, the locker device compares this with the user information,
If they match, the deposit control means controls the deposit of the merchandise and stores the recipient information.

Then, when the recipient inputs the personal information, the locker device takes out the personal information and the recipient information stored in the deposit control means and compares them with the control means. Then, if the both match, the takeout control means controls the takeout of the stored product relating to the recipient information.

(F) Embodiment FIG. 1 is a diagram for explaining an embodiment of a sales system using an order reception / sales device according to the present invention, wherein 1 is an order reception terminal device, 2 is a center device, 3 is a locker device, and an order is placed. The reception terminal device 1 and the center device 2 are connected online via a communication line. When an order for home delivery is made by a customer, the order receiving terminal device 1 transmits order data indicating the order details and customer information to the center device 2. When the center device 2 receives the order data, the center device 2 transmits information corresponding to the order data to the product maker and the distribution center. The information is transmitted off-line by floppy disk transfer or on-line. Then, the delivery center sends the ordered product based on the logistics from the manufacturer and information from the center device to the locker device 3.
Deliver to

Hereinafter, the order receiving terminal device 1, the center device 2, and the locker device 3 of the present invention will be specifically described.

The order receiving terminal device 1 enables an order by selecting an arbitrary product from the product information provided by the image, and includes a data processing device 4 for controlling an ordering operation as shown in FIG. The data processing device 4 includes a storage device 5, an image reproducing device 6, an input device 7 for inputting a product desired by the customer for home delivery, and a receipt issuing device 8.
And a card reader 9 for reading a credit card inserted into the order receiving terminal device 1 and a modem 13 for transmitting order data representing the order details of the customer to the center device 2.

The image reproducing device 6 is connected to a floppy disk device 6A that stores, as a video signal, an environmental image to be displayed in a customer waiting state, a photograph indicating an ordered product, and the like. Then, the image reproducing device 6 retrieves the corresponding video signal from the floppy disk device 6A and displays it on the screen. The image reproduction device 6 can also display a graphic screen. In this case, the data processing device 4 displays an operation procedure of the order reception terminal device, an explanation screen, and the like based on the RGB data read from the storage device 5.

FIG. 3 shows an external perspective view of the order receiving terminal device 1, in which a screen 30 of the image reproducing device 6 is arranged on the front of the upper part of the housing 29, and communicates with the card reader 9 below. A card slot 31 and an outlet 32 for a receipt issued by the receipt issuing device 8 are provided. A key 34 of the input device 7 is arranged on a console 33 attached to the housing 29, and a customer places an order by operating the key.

The center device 2 is a data processing device that performs home delivery procedure processing based on order data received through the modem 14.
16 and a display 17 and a printer 18 for outputting data processed by the data processing device 16.

The locker device 3 includes a plurality of storage boxes 10 for storing home delivery products (FIG. 4).
In 10, unlocking / locking of the door is controlled by the controller 11. As shown in FIG. 5, the controller 11 includes a control unit 19. The control unit 19 includes a credit card reader 12 for reading information recorded on a credit card inserted from a card insertion slot 14, and a delivery person. An input device 15 for inputting recipient information, a key device 20 corresponding to each storage box 10, a printer 25 for recording that the product has been picked up, and a display for displaying the storage box 10 for depositing or removing the product The container 27 is connected to a deposit button 35 operated by the delivery person at the time of deposit. In this example, the credit card used at the time of order is inserted into the locker device 3 so that the stored luggage can be received. Therefore, in this case, the information recorded on the inserted credit card becomes the personal information, and the reader 12 that reads the recorded information of the credit card becomes the personal information input device.

The control unit 19 includes a deposit control unit 21 that controls the deposit of the product when the recipient information is input, a removal control unit 22 that controls the removal of the stored product by inserting a valid credit card, and each key device. Key control means 23 for controlling the unlocking / locking of the transaction 20; transaction record control means 24 for controlling the printer 25 to print out the transaction record; display control means 26 for controlling the display 27; A storage device 28 for storing information of users who can use the device. The deposit control means 21 transmits a signal for instructing locking of the key device 20 of the storage box 10 determined to be stored to the key control means.
Output to 23 controls the deposit of home delivery products.
Further, when the recipient information input by the delivery person and the user information match, the takeout control means 22 outputs a signal for instructing unlocking of the key device 20 of the predetermined storage box 10 to the key control means 23. By doing so, the retrieval of stored commodities is controlled. The user information is set in the storage device 28 in advance, but the control unit 19 writes information input by the input device 15 into the storage device 28, for example.

The operation of the order receiving terminal device 1 will be described with reference to the flowchart of FIG.

In the first step S1, the data processing device 4 instructs the image reproducing device 6 to display in the customer waiting state, whereby the image reproducing device 6 searches the floppy disk device 5 for a video signal of an environmental image and displays it on the screen 30. indicate. In this step, the data processing device 4 reads the RGB data related to the graphic screen in the waiting state from the storage device 5 and outputs the RGB data to the image reproducing device 6. Is displayed.

In the next step S2, the data processing device 4 detects insertion of a card into the credit card reader 9, and if a credit card has been inserted, the process proceeds to step S3.
In step S3, the suitability of the card information read by the credit card reader 9 is determined. There are two ways to determine the suitability of a credit card: one is to check the database with your own, and the other is to send credit information to the card center online and receive the result of the check at the card center. If there is, go to step S4.

In this step S4, the data processing device 4 instructs the image reproducing device 6 to display the image at the time of the ordering operation, and reads from the storage device 5 the RGB data representing the graphic screen of the characters and figures for prompting the designation of the product. Output to the image reproducing device 6. As a result, the image reproducing device 6 displays the photograph screen of the orderable product, and superimposes characters and graphics on the photograph screen.

In the next step S5, the data processing device 4 determines whether a product has been selected, and if not, proceeds to step S6. In this step S6, the data processing device 4
Determines whether the customer has operated the key 34 of the input device 7 to instruct the update of the product screen. If the customer has instructed the update, the process proceeds to the next step S7, where the display screen update command is transmitted to the image reproducing device. After output to 6, the process returns to step S4. Therefore, the image reproducing device 6 displays a new product on the screen 30 in step S4.

When the product displayed on the screen 30 is selected in step S5, the data processing device 4 registers an order for the product in step S8. At this time, the data processing device 4 registers the information recorded on the inserted credit card as customer information simultaneously with the registration of the product. Further, the data processing device 4 must specify the locker device 3 for delivering the ordered goods. The data processing device 4 has to specify the locker device 3 itself according to the customer information or directly input by the customer. There are different ways.

In the next step S9, the data processing device 4 controls the receipt issuing device 8 to issue a receipt. In this case, it is preferable that the receipt indicates the content indicating the locker device that receives the product.

Then, in step S10, the data processing device 4 transmits to the center device 2 the order product, information specifying the locker device 3 to be delivered, and order data indicating customer information.

When the center device 2 receives the data through the modem 14, the data is processed by the data processing device 16 to settle the price of the product, and the delivery of the ordered product to the manufacturer and the distribution center is performed. For example, the printer 18 is controlled by the data processing device 16 to print out the information of the orderer and the locker device to be delivered and issue an invoice. Then, the invoice is sent to the delivery center and delivered to the delivery person, who delivers the goods to the locker device 3 specified by the invoice.

The operation of the locker device 3 will be described with reference to the flowchart of FIG.

The controller 11 determines in step S'100 that a credit card has been inserted, and determines in step S'101 that the deposit button 35 has been turned on.

The delivery person carries the goods to the locker device 3 at the location designated by the center device 2 and turns on the deposit button 35 when the goods are to be kept. Proceed to. When the delivery person turns on the deposit button 35, the recipient inputs the recipient information recorded in the invoice through the input device 15 next. Therefore, the controller 11 executes step S'102.
In step S'103, the deposit control means 21 inputs the recipient information to the storage device.
The user information stored in the locker device is compared with the stored user information to determine whether or not the locker device can be used. If it is detected in step S'104 that the recipient information matches the user information, the flow advances to the next step S'105.

In this step S'105, the controller 11
An empty storage box 10 is searched under the control of the deposit control means 21 storing all the numbers of the storage boxes 10 storing the products at the present time, and the storage box 10 for storing the products is determined. In the next step S ′ 106, the number of the storage box 10 determined by the deposit control means 21 is displayed on the display 27 under the control of the display control means 26.

Thereby, the delivery person stores the product in the storage box 10 corresponding to the number displayed on the display 27 and closes the door. Therefore, when the controller 11 detects that the door is closed by a switch (not shown) in step S'107, the controller 11 proceeds to the next step S'108. In this step, the key control means 23 operates to output a locking signal to the key device 20 corresponding to the storage box 10 for which the deposit control means 21 has determined storage. Then, in step S'109, the delivery person views and inputs the invoice, and stores the recipient information and the number of the storage box 10 containing the product.

In order to determine an empty storage box 10, a method may be used in which a delivery person directly searches and stores the storage box number in the controller 11 using the input device 15.

Thus, the locker device 3 terminates the custody of the product. Next, the operation when the product is taken out by the recipient will be described.

In this case, the recipient inserts the credit card into the card slot 14, but when the reader 12 reads the information stored in the card, the processing of the controller 11 proceeds from step S'100 to step S'110. Controller 11
In this step, the personal information read by the reader 12 is compared with the recipient information stored in the deposit control means 21. Then, in step S′111, when the deposit control means 21 detects that the recipient information corresponding to the personal information is stored, the controller 11 proceeds to the next step S′112.

In step S′112, under the control of the display control means 26,
The deposit control means 21 displays the number of the storage box 10 corresponding to the recipient information for which a match has been detected on the display 27. In the next step S'113, the key control means 23 outputs an unlocking signal to the key device 20 of the storage box 10 corresponding to the matched code, so that the product can be taken out of the storage box 10. Then, in the next step S'114, the transaction recording control means 24 is operated by the take-out control means 22, whereby the printer 25 is operated to record that the product has been picked up. The recording paper is stored in the locker 3 device. The transaction record control means 24 includes, for example, a clock means. Record as a record.

In the order receiving and selling device described above, the controller 11 of the locker device 3 previously sets user information for specifying a user who can use the locker device, and the delivery person is instructed to the center device 2. When the recipient information is entered, if the information is consistent, the product can be deposited.

Then, the recipient inputs the personal information by inserting the card used at the time of order into the locker device 3, and if the personal information and the recipient information match, the locker device 3 is entered.
Can be received.

(G) Effects of the Invention According to the present invention, it is possible to deposit a product only when the recipient information based on the order matches the user information set in the locker device. No mischief. In addition, anyone who knows only the recipient information can deposit a delivery product, and can deliver to an unspecified third party, so that a highly-used order reception / sales apparatus is provided.

[Brief description of the drawings]

FIG. 1 is a diagram showing an embodiment of a sales system using an order receiving and selling device according to the present invention, FIG. 2 is a diagram showing the configuration of an order receiving terminal device and a center device, and FIG. 3 is an external perspective view of the order receiving terminal device. 4, FIG. 4 is an external view of the locker device, FIG. 5 is a block diagram of the controller of the locker device, FIG. 6 is a flowchart for explaining the operation of the order receiving terminal device, and FIG. 7 is a flowchart for explaining the operation of the locker device. It is. 1 ... Center device, 2 ... Order reception terminal device, 3 ...
Locker device, 12 personal information input device (card reader), 15 recipient information input device, 21 deposit control device, 22 removal control device, 28 storage device.

──────────────────────────────────────────────────続 き Continuation of the front page (56) References JP-A-62-138963 (JP, A) JP-A-62-194574 (JP, A) JP-A-62-139071 (JP, A) JP-A-63-1894 308667 (JP, A) JP-A-1-31264 (JP, A) (58) Fields investigated (Int. Cl. ⁶ , DB name) G06F 17/60

Claims (1)

(57) [Claims] When a center device and an order receiving terminal device are connected online and the order receiving terminal device outputs order data in response to a product order operation, the center device performs a home delivery procedure based on the order data. An order receiving and selling device configured to process, comprising: a locker device for storing home delivery goods according to an instruction of the center device, wherein the locker device stores a preset user information; A recipient information input device for a delivery person to input recipient information, which is processing data of the device, at the time of delivery, and when the recipient information is input, the recipient information and the user information are collated and matched. Deposit control means for controlling the deposit of merchandise and storing the recipient information, and a personal information input device for the recipient to input personal information. If, when the main person information is input collates said user information with the personal information, order receiving sales apparatus characterized by comprising a take-out control means for controlling retrieval of stored goods by the match.