JP2747155B2 - Centralized telephone management device - Google Patents

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a centralized telephone management device, and more particularly to a telephone for recording and controlling telephone conversations by storing telephone contents in all work (daily business) using telephones. It relates to a centralized management device.

[0002]

2. Description of the Related Art In recent years, telephones have become very important devices in work (daily work). Phones for daily work
This was a way to convey information that was not so important in situations where it was not possible to meet and talk in person or when an urgent task occurred. If you couldn't do that, you would usually ask someone else for a message.

[0003] However, there are cases where the contents can be understood by the person himself / herself, but are difficult to understand as others, and when transmitted to the person himself / herself, the contents may be unclear. It is also impossible to write down all telephone conversations. In such a case, in the related art, there are only a device for storing voice of a telephone conversation as it is and a device for converting voice from analog to digital, but it has not reached a system for storing and retrieving on a disk. .

[0004]

However, in such a conventional example, the telephone conversation is not stored and managed as character data. It cannot be displayed on a display device or output to a printer.

[0005] In addition to the above, there is another problem that the sound once input to the magnetic tape can be reproduced only in the order of input. Moreover, the processing is troublesome when the user wants to erase or keep the input voice.

The centralized telephone management device makes it easy to search, save and delete by storing the voice once on the magnetic disk.

[0007]

SUMMARY OF THE INVENTION A centralized telephone management device according to the present invention converts a voice current from a telephone into a code, inputs the code to a magnetic disk device as character data, and stores it as character data. A failure control unit that stores this in the form of a fixed form notification message in the case of a failure in the magnetic disk device, and a search control unit that controls the magnetic disk device using the conventional database search function to search, update, and add the character data An erasing control unit for erasing unnecessary character data stored in the magnetic disk drive using an erasing (deleting) function, a display device for displaying character data when necessary, It is equipped with a printer printing device that prints when necessary, so that conversations received from the telephone can be stored as character data, and displayed and printed as necessary. Etc. carried out.

[0008]

The integrated telephone management apparatus of the present invention having the above-mentioned configuration encodes the voice signals of the transmission and reception transmitted from the connected telephone and converts them into character data, which is stored in the magnetic disk drive. save. At this time, if a failure occurs at the stage of encoding the audio signal and converting it to character data,
The fact is stored in the magnetic disk drive as a fixed form notification. Also, the conventional database search function is used to control the magnetic disk drive, to search for the character data,
The character data is updated or added, and unnecessary character data is deleted using a delete (delete) function. The display and printing of the character data are performed as necessary.

[0009]

Embodiments will be described below with reference to the drawings.

FIG. 1 is a block diagram of an embodiment of the present invention, and FIG. 2 is an explanatory diagram of a processing function of the embodiment.

In FIG. 1, a telephone 1 is a voice converter 2
In addition, it is connected via a fault control unit 3 to a storage magnetic disk device 4 for storing voice information of the telephone 1. Then, the search control unit 5, the erasure control unit 6, the display device 7 and the printer 8 are connected to the magnetic disk device 4.

The voice conversion device 2 converts a voice analog signal from the telephone 1 into a digital signal, so that it can be stored in the magnetic disk device 4.

The fault control unit 3 controls the A / D
When something goes wrong during the conversion process, for example,
A signal to be stored in the magnetic disk device 4 as a certain failure notification message as a failure when voice cannot be recognized or the like is generated and controlled.

The magnetic disk device 4 is a device for storing the data converted by the voice converter 2, and can be accessed arbitrarily.

The search control unit 5 uses a conventional database search function to search, update, and add, and save data.

The erasure control unit 6 uses the conventional erasure (deletion) function to erase data that does not require the contents of the magnetic disk device 4. The erasure control unit 6 is detached from the search control unit 5 in consideration of obstacles such as privacy infringement and is a single control unit.

The display device 7 has a conventional display function, and selects an item to be displayed from the magnetic disk device 4 and displays it.

The printer 8 has a conventional printing function, and selects an item to be printed from the magnetic disk device and prints it.

Next, the operation of the entire embodiment will be described with reference to FIG. First, the reception of the telephone is waited by the processing 20 of FIG. When received by the telephone, the voice is converted to a digital signal by the voice converter 2 in a process 21. Then, in step 22, the failure control unit 3 determines whether or not the data has been properly converted. If the data is normal, the data is stored in the magnetic disk in step 24. If there is a fault, the process proceeds to step 23, and the fault control unit 3 processes the fault notification message by process 24.
To memorize.

Next, whether or not there is an item to be searched is processed 2
5, the determination is made using the search control unit 5. If the retrieved item is determined by processing 27 and displayed, then processing 2
In step S8, the display is performed using the display device 7. If the display is not performed, it is determined in step S29 whether or not printing is to be performed. If printing is not to be performed, it is determined in step 31 whether or not storage is to be performed. If storage is to be performed, control is returned to step 24. If the data is not to be stored, the data is erased by using the erasure control unit 6 in step 33, and the process is terminated.

If the search is not performed in the process 25, the process 3
It is determined whether or not the processing is to be terminated according to step 2, and if so, the processing is terminated. If the processing is not to be ended, it is determined whether or not to save the data by the process 31. This processing operates as described above.

[0022]

According to the present invention, the telephone conversation can be searched and displayed or printed as necessary, so that the contents of the conversation can be left in the form. This has the effect of reducing obstacles such as listening mistakes and mistakes in interpretation.

[Brief description of the drawings]

FIG. 1 is a block diagram showing the configuration of an embodiment of the present invention.

FIG. 2 is an explanatory diagram of a process according to an embodiment of the present invention.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 Telephone 2 Voice conversion device 3 Fault control unit 4 Magnetic disk device 5 Search control unit 6 Erase control unit 7 Display display device 8 Printer printing device 10 Unified telephone management device

Claims (1)

(57) [Claims] 1. A voice conversion device for converting a voice current from a telephone into a code, inputting it to a magnetic disk device as character data, and storing the same as a character data. A failure control unit to be stored in the disk device; a search control unit to control the magnetic disk device by a database search function to search, update, and add the character data; and a character data stored in the magnetic disk device. An erasing control unit for erasing unnecessary ones by using an erasing (deleting) function, a display device for displaying the character data when necessary, and a printer printing device for printing the character data when necessary. , Which stores conversations received from the telephone as character data and displays or prints as necessary. Management device.