JP2690048B2 - Telephone equipment - Google Patents

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a telephone display method and its device, and more particularly to a telephone device for displaying an incoming call display and an absence reason display corresponding to the languages of a plurality of countries.

[0002]

2. Description of the Related Art Conventionally, a telephone device, particularly a key telephone device, includes a multifunction telephone having a built-in microcomputer. In this type of telephone device, basic key line function is to send and receive arbitrary optional line, extension mutual call function, hold function, incoming call audible display function that can display incoming call from audible line, vacant line, call It is equipped with functions such as station line status display function that displays the status of holding, incoming call and incoming call with a lamp for each station line, and a function to secure calls and incoming calls during power failure and power re-transmission.

Some of the key telephone devices of this type are provided with special functions so as to be highly functional and convenient for users in accordance with recent advances in electronic technology. Special functions of such a button telephone device include a music on hold function, a hold timer function, a secret talk function that prevents the telephone from being heard by a telephone other than the call, a volume control function, a volume reduction function during a call, and an incoming call type identification function. , Line-by-line incoming call function, line-by-line incoming call release function, individual call function, voice call function, simultaneous call function, group-specific call function, external speaker call function, and display function for displaying necessary messages Is. Particularly, in a key telephone display device having a display function for domestic use, the display information on the display portion is set to be displayed in Japanese.

[0004]

However, since the button telephone display device is set so that the display information such as a message is displayed in Japanese, there are many foreign staff who are not accustomed to Japanese characters. However, there is an inconvenience that the display function cannot be effectively used. In particular, due to recent internationalization and international trends, large companies tend to have to accept large numbers of foreign workers, so it is often the case that not all foreign staff are fluent in Japanese. There is a possibility that the display area of the button telephone display device may not be visible even when viewed, and there is a problem that the display information cannot be accurately transmitted.

Further, when the above key telephone device is exported to overseas, the display portion of the key telephone device cannot be effectively used unless it is set again according to the language of the exporting country and then exported. . As in the case of the above-mentioned button telephone device for domestic use in Japan, when a certain language, for example, French is set, foreign staff who are not fluent in French cannot use the display portion of the button telephone device effectively. There was

Therefore, the present invention provides an incoming call to the display area of the telephone.
When displaying information such as display, reason for absence and call from outside line, it is displayed in the display area of the phone after being translated into display information in a country language that is easy for humans who use each phone to understand. It is an object of the present invention to provide a telephone device capable of performing the following.

[0007]

[MEANS FOR SOLVING THE PROBLEMS] To achieve the above object
In addition, the telephone device according to the present invention displays messages respectively.
Means, and absent display means for indicating whether or not
Multiple button phones and the
The main device that performs call control processing for these key telephones.
A telephone device having:
The control means and the respective messages of the plurality of key telephones.
The system for which the language type to be displayed on the sage display means is registered.
System data table and that of the plurality of button telephones
The system data table is displayed on each message display means.
Incoming messages and missed messages
Write messages in multiple languages to display messages
And a language table for remembering
Dan is the key telephone on the calling side to the key telephone on the receiving side.
Call detection means for detecting a call to the
Detects a call from the telephone set to the key telephone on the called side
When the call is made,
Status to read whether or not the column is set as absent
Absence display of the reading means and the key telephone of the receiving side
If the means is not set as absent, the system data
Using the key telephone of the called party with reference to the data table
The language is detected, and the language of the corresponding language is detected from the language table.
Message from the key telephone on the calling side.
A number is added and the read incoming message is
Sending to the receiving side button telephone, the receiving side button telephone
Display means for displaying on the message display means of the machine
And the absence display means of the key telephone on the receiving side is absent
If set, see the system data table above.
To detect the language used by the key telephone on the calling side
However, the absence message of the corresponding language is displayed from the language table.
Message and sends the read out message.
Sending to the button telephone on the receiving side and sending it to the button telephone on the calling side
Second display means for displaying on the message display means of the machine
Having. Preferably, a representative telephone is connected to the main device
The system control means includes the plurality of button telephones.
A telephone selection means for selecting one of the
The system control means makes a call to the representative telephone from the outside.
Means for detecting that the call is made and the representative who made the call
And a means for detecting that the telephone selection means has issued a connection instruction to one of the key telephones when the telephone is on hold, and the first display means of the system control means includes: When the absence display means of the button telephone to which the connection instruction is issued is not set to be absent, the language used of the button telephone to which the connection instruction is issued is detected by referring to the system data table, and the corresponding language of the language table is detected. The incoming message is read out, a message to the effect that it is an outside line is added, and the read incoming message is sent to the key telephone instructed to be connected and displayed on the message display means of the key telephone instructed to connect.

[0008]

In the system control means of the main device, the system
The data table is connected to the main unit,
Button having absence setting means and message display means
Language displayed on each message display means of the telephone
Type, that is, there is no user of each key telephone
Indicates which language to use. Language table button
The system message is displayed on each message display on the telephone.
Language registered in the data table, that is, button telephone
Incoming messages in the language used by each user and
Absence message etc., such as "Call from" (English)
Remember the message "Ruf von" (German)
I have. The call detection means is used to indicate that a call has been made between extensions.
Mari, the calling side's button phone to the receiving side's button phone
Detect an outgoing call to. The status reading means is
Detects a call from the telephone to the key telephone on the called side.
If the user of the key telephone on the receiving side is absent,
And are set as the absence display means of other button telephones
Read whether or not. The first display means is a button
The absence display means on the speaker indicates that the user is absent.
If not specified, the system control means
For example, refer to the data table and
Which language is used, for example English or German?
Incoming call in the detected language from the language table
Messages such as "Call from" or "Ruf von
", And add the number of the calling key telephone.
For example, "Call from 1001" or "Ruf von 100
Incoming message such as "1", and the button telephone on the receiving side
In the language used by the user,
Displayed, and the button on the receiving side is
Displays whether an incoming call is from a telephone. The second display means is
If the user is
If the absence is set, the system data
Table of the calling party and refer to
The word is detected and the absent message of the corresponding language is detected from the language table.
The sage is read, and the read out-of-office message is sent by the sender.
The user can display the message on the button telephone of
It is displayed in the language used, a Subscriber of the called party phone displays that are absent.

[0009]

DESCRIPTION OF THE PREFERRED EMBODIMENTS An embodiment of the telephone device of the present invention will be described with reference to the drawings. FIG. 1 is a block diagram showing an embodiment of a key telephone device applied to the telephone device of the present invention. In addition,
In FIG. 1, thick lines indicate voice communication signal lines, and thin lines indicate signal lines.

In FIG. 1, a key telephone unit BT is composed of a main unit 1 and telephones 9 to 11, and the main unit 1 stores a system control unit 2, a system data table 4 and each language table 5 in a predetermined storage area in advance. Storage unit to store, extension system block unit 12, speech path switch system block unit 1
3, a station line system block unit 14, a power supply system 15, and a representative telephone set 16. System data table 4 above
Is Japanese on phone 9, English on phone 10, and phone 11
It is preset according to the language used by the person using the telephones 9 to 11, such as German, and is stored in a predetermined address of the system data table 4.

Each language table 5 is provided with a table for each language such as a Japanese table 6, an English table 7 and a German table 8. Each language table has incoming call display information "Yobidashi" The display information such as the reason display information "Geishutsu" and "Shanai" is set and stored in a predetermined address. In addition, the incoming call display information "Yobidashi" is displayed on the display unit 9a of the telephone 9 as "Yobidashi>" when the callee is displayed, and is displayed on the display unit of each telephone as "Yobidashi <-" when the callee is called. To be done. Further, the following description will be made assuming that the display unit 10a of the telephone 10 of the call destination is set to English display and the display unit 11a of the telephone 11 is set to German display.

First, the address corresponding to the telephone 10 in the system data table 4 is set in English in advance, and the display information "Call to" is displayed in the English table 7 in each language table 5.
, "Call from", etc. are stored in a predetermined address. For example, when transmitting display information from the telephone 9 to the telephone 10 and making an extension call, pick up the handset 9c of the telephone 9, press the extension switching button (not shown), and then use the numeric keypad 9b to display the extension 1010 of the telephone 10. input. At this time, a signal that has passed through the signal line of the telephone 9 is input to the system control unit 2 and the system control unit 2
The foreign language name "English" of the system data table 4 corresponding to the telephone 10 is selected by the control signal from.

When the foreign language name "English" of the system data table 4 is selected, "Call f" which is the display information at the time of calling the English table 7 matching the table data is selected.
"rom" is selected based on a command from the system control unit 2, and a signal indicating "Call from" which is the display information at the time of calling is transmitted via the system control unit 2 to the display unit 1 of the telephone 10.
0a, and the display information “Call from 1001” is displayed on the display unit 10a of the telephone 10. Therefore, a person who receives a call by using the telephone 10 has the display unit 10 of the telephone 10.
By looking at a, it is possible to immediately recognize that the call is from the extension 1001.

Similarly, the address corresponding to the telephone set 11 in the system data table 4 is set to German, and the display information "Ruf
"an", "Ruf von", etc. can be stored at a predetermined address. Therefore, when an extension call is made from the telephone set 9 to the telephone set 11, a signal is input to the system control section 2 via the signal line of the telephone set 9 and a system corresponding to the telephone set 11 is output by the control signal output from the system control section 2. The foreign language name “German” in the data table 4 is selected.

When the foreign language name "German" in the system data table 4 is selected, "Ruf von" which is the display information at the time of calling the German table 8 matching the table data is displayed in the system control unit 2. A signal indicating the display information at the time of calling is sent to the display unit 11a of the telephone 11 via the system control unit 2 so that the display information "Ruf von 1001" is displayed on the display unit 11a of the telephone 11. And the display information translated into German is sent from the telephone 9 to the display portion 11a of the telephone 11.
The display unit 11a of the telephone 11 can be displayed in German. As a result, the display unit 11a of the telephone 11 is
Since the display information in German is displayed in, the display unit 11 of the telephone 11 can be used by a person who can only recognize German characters.
By looking at a, the extension 10 from the display 11a of the telephone 11
You can quickly understand that the call is from 01.

In the above-mentioned embodiment, the call originating from the extension is explained as an example. However, for example, when the person who receives the telephone 11 is absent, the push button (not shown) of the telephone 11 is absent to go out. When the extension is made from the telephone 10 to the telephone 11 by pushing it to the side shown, English corresponding to the telephone 10 is selected from the output signal line of the telephone 11 via the system control unit 2 through the system control unit 2 and the selection signal Selects "absent", which indicates absence due to going out, from the English table of each language table 5 via the system control unit 2, and from the system control unit 2 via the signal line, "absent102" is displayed on the display unit 10a of the telephone 10.
It is displayed as "1".

A person who tries to make an extension call from the telephone set 10 to the telephone set 11 is called "abse" on the display section 10a of the telephone set 10.
By visually recognizing "nt1021", it is possible to quickly understand that the person who receives the telephone call of the telephone 11 is absent to go out. Therefore, by providing a plurality of buttons or the like on the button telephone device side to indicate the reason for absence, it is possible to quickly recognize the reason for absence such as whether the reason for absence is due to going out or during a meeting. Like At this time, each table 6 to 8 of each language table 5 described above
Needless to say, display information such as "absent" and "meeting" indicating the reason for absence is registered in advance.

On the other hand , the representative telephone set 16 is connected to the office line through the office line system 14 and the communication path switch system 13. A case will be described where an external telephone (not shown) calls the extension telephones 9 to 11 in the company. At this time, the representative telephone 16 receives an outside line, suspends the temporary call, and then inputs the extension number of the specific telephone with the ten keys .

For example, when it is desired to connect an outside line to the telephone set 9, the Japanese corresponding to the telephone set 9 in the system data table 4 is selected from the output signal line of the representative telephone set 16 via the system control unit 2 and the selection signal is controlled by the system. Part 2
Then, "Yobidashi <-" of the Japanese table 6 of each language table 5 is selected, and the selection display signal is input to the telephone 9 via the system control unit 2 and the signal line of the telephone 9 and displayed on the display 9a. -External line "is displayed. Therefore, the display information from the outside line can also be displayed on the display unit 9a of the telephone 9 in correspondence with the language of the country preset in the system data table 4 and each language table.

In the above embodiment, the telephone numbers 9 to 11 for displaying a plurality of telephones are set in the system data table 4 in advance, and the telephones 9 to 11 are set based on the setting information. The display information group for displaying the display information on the display units 9 to 11a is set in advance in the tables 6 to 8 of each language table 5, and the display information is displayed on the display unit of the designated telephone by referring to the display information group. Can be made. Therefore, when displaying the display information such as the incoming call display and the absence reason display on the display units 9 to 11a of the telephones 9 to 11, the display information in the language of the country which is easy for the person who uses the telephones 9 to 11 to understand in advance is displayed. After translating again,
The display information can be displayed on the display of the designated phone, so that when people who speak multiple languages work in the same office, the display information can be transmitted without misunderstanding even if they are not fluent in a specific language. become.

The system data table 4 is in Japanese,
The language table 5 is not limited to English and German, and may be French, Spanish, Hangul, etc. Further, each language table 5 includes a Japanese table 6, an English table 7 and a German table.
Although the word table 8 has been described, it is needless to say that the word table 8 may be a milling word table, a Spanish table, a Hangul table, or the like.

[0022]

As described above, according to the present invention, when displaying the display information such as the incoming call display and the absence reason display in the display area of the telephone, it is easy to understand for a person who uses each telephone in advance. By retranslating into the display information of the language and then displaying the display information in the display area of the designated telephone, people who speak multiple languages are not fluent in a specific language when working in the same office. it can also be transmitted without <br/> misunderstood display information. According to the present invention,
The calling party does not have the called party shown on the display of the telephone.
By understanding the displayed content,
To improve the line utilization efficiency of the key telephone device.
Can be

[Brief description of the drawings]

FIG. 1 is a block diagram showing an embodiment of a key telephone device applied to a telephone device of the present invention.

[Explanation of symbols]

 BT button telephone display device 1 main unit 2 system control unit 3 storage unit 4 system data table 5 each language table 6 Japanese table 7 English table 8 German table 9-11, 16 telephones

Claims (2)

(57) [Claims] 1. Message display means and message display means, respectively.
A plurality of key telephones having absent display means for indicating presence or absence
Connected to these button phones and these buttons
Telephone device having a main device that performs call control processing of the telephone
The main device is a system control means and message display hands of each of the plurality of key telephones.
The system data with the registered language type displayed
And the message display hands of each of the plurality of key telephones.
The language registered in the system data table
To display incoming and out-of-office messages.
Language table that stores messages in multiple languages for
And a le, the system control Teto is originating from the buttons calling phone to the destination of the key telephone
Call detection means for detecting a call, and the caller's button telephone from the caller's button telephone
When the call to the machine is detected, the key telephone on the receiving side
Of whether or not the absence display means is set to be absent
The status reading means for reading the status and the absence display means of the key telephone on the receiving side are set to be absent
If not, see the system data table above
To detect the language used on the key telephone on the called side,
Read the incoming message in the corresponding language from the language table
Add the number of the key telephone on the calling side,
The read incoming message is sent to the button telephone on the receiving side.
Message table of the key telephone on the receiving side
The first display means to be displayed on the display means and the absence display means of the key telephone on the receiving side are set to be absent
If so, refer to the system data table above
Detect the language of the calling key telephone,
Read out-of-office messages in the corresponding language from the language table.
And the read out-of-office message of the originating side
By sending the key telephone set of the button telephone of the calling party menu
Having a second display means for displaying the message display means
Telephone device. 2. A representative telephone is connected to the main unit, and one of the plurality of button telephones is connected to the system control means.
A telephone selection means for selecting one of the two is connected, and the system control means detects a call to the representative telephone from the outside.
And when the representative telephone from which the call is made is on hold,
Connect from the telephone selection means to one of the key telephones
Further comprising a means for detecting that an instruction has been made, the first display means of the system control means, the contact
The absence indication means of the key telephone that was instructed to continue
If not set, the system data table is
Detects the language used by the button telephone that is instructed to connect by reference
Then, from the language table, the incoming message in the corresponding language will be displayed.
Read the message and add a message to the effect that it is an outside line
The button message that was instructed to connect the read incoming message
The message is sent to the handset and the message of the key telephone instructed to connect is sent.
The telephone device according to claim 1, which is displayed on the sage display means.
Place.