JP2633574B2 - Passport certificate issuing device - Google Patents

Description

[Description] [Outline] Regarding a method of issuing a new passbook to a customer at a financial institution store when there is no more passbook space, shorten customer waiting time to improve service, and bear the burden of teller Automatic machine that uses a passbook to deposit and save money / pay-out (10)
Terminal devices (14a, 14b,...) Provided at the counter and operated by a teller; a passbook issuing machine (16); a terminal control unit (12) connected to these for communicating with the host; A passbook certificate issuance device including a linear motor car connecting a machine and a terminal device, wherein the automatic machine (10) is connected to a host via a terminal control unit (12) when a bookend occurs during a process of printing on the passbook. A means for notifying the information and requesting the issuance of a new passbook, a means for discharging the passbook in which the book end has occurred, and a means for displaying guidance to the customer to go to the counter, wherein the passbook issuing machine comprises: Means for issuing a new passbook in response to a new passbook issuance instruction from the host, wherein the terminal device (14a, 14b,...) Inputs data of the passbook in which a book end has occurred, and Department (12)
The terminal control unit (12) receives the data and instructs the control unit of the passbook issuing machine and the linear motor car to transfer a new passbook to the window.

[Industrial applications]

The present invention relates to a passbook certificate issuing device that issues a new passbook to a customer in a store of a financial institution when a passbook margin is exhausted.

[Conventional technology]

Automated deposit / withdrawal machines (called automatic machines) have become very popular, and their frequency of use is quite high. The customer inserts the passbook into the automatic machine when depositing and saving or withdrawing, etc., presses a push button to input required data. Is discharged, and in the case of payout, the payout amount and the unfilled amount are entered in a passbook, and the requested amount and the passbook are discharged and received. If the passbook has a small margin and there is a lot of data to be entered, the passbook may be printed up to the last line of the last page even though there is still data to be entered, and the margin may be lost. In this case, a new passbook is issued, the remaining data is printed on the new passbook, and the old passbook is invalidated.

[Problems to be solved by the invention]

Conventionally, if a passbook bookend occurs during an automatic machine transaction, the automated machine discharges the passbook and displays a message such as "Please come to the counter" on the display, and dispatches the customer to the teller at the counter. Let it go. The customer goes to the counter with the passbook in which the book end has been discharged from the automatic machine, passes the passbook to the teller, and waits in the lobby until a new passbook is passed.

The teller who took the passbook that became a bookend from the customer receives the same type of passbook from the official, fills in the name and account number, inserts the old passbook into the terminal device, performs the carryover operation, and sends it to the host After requesting printing of unregistered data, a new passbook is inserted into the terminal device. The terminal device sucks the passbook, prints the unfilled data, and discharges when the printing is completed. If there is no more blank space on the page while printing the unrecorded data, the terminal device discharges the passbook to the inlet and requests the teller to turn the page. Teller opens the next page and inserts the passbook into the terminal again. When all the unfilled data is recorded in the new passbook, Teller calls the customer and hands over the new passbook.

However, in this conventional device, the waiting time of the customer is relatively long, and the burden on the teller is large. An object of the present invention is to improve this point, improve service by shortening customer waiting time, and improve efficiency by reducing the burden on the teller.

[Means for solving the problem]

As shown in FIG. 1, according to the present invention, when a book end of a passbook occurs in a transaction of an automatic machine, the passbook is discharged, and "Please come to the window" on the display section of the automatic machine.
Is displayed and the customer is guided to the teller at the counter.
Further, the automatic machine notifies the terminal control unit T / C of the type of the passbook in which the bookend has occurred, the account number, and the like. In response to this, the terminal control unit T / C notifies the host of the type of bookbook and the store number, account number, name, branch name etc.
Requests passbook issuing processing to a passbook issuing machine and passbook transport to a passbook transport unit (linear motor car).

In response, the host instructs the passbook issuing machine to issue a new passbook of the same type. The passbook issuing machine that has received the issuance instruction issues a passbook of the same type, prints a store number, an account number, a name, and unregistered data, stocks the passbook in the apparatus, and notifies completion of the new issuing process.

When the customer who comes to the counter gives the teller the passbook that has become the book end, the teller makes the terminal device read the magnetic stripe (MS) of the passbook. The terminal control unit T / C to which the read MS data has been sent, knows from the MS data that the passbook is a passbook for which a new issuance request has been issued, prints and stores the passbook on a passbook issuing machine and a linear motor car. Instruct the transfer of the passbook to the teller terminal. The passbook issuing machine mounts the passbook on a linear motor car, and the linear motor car transports the passbook to a teller. Teller hands the passbook carried by the linear motor car to the customer.

[Action]

As described above, according to the present invention, the work of issuing a new passbook is started immediately upon occurrence of a bookend, and when a customer goes to the counter with a used passbook, the new passbook can be handed over shortly, thereby reducing waiting time. To improve customer service. In addition, the teller only needs to insert the passbook brought by the customer into the terminal device and hand over the new passbook carried by the linear motor car to the customer, which can greatly reduce the load on the teller.

〔Example〕

FIG. 6 is an explanatory diagram of a processing system in a bank store. Reference numeral 10 denotes the automatic machine, and a plurality of automatic machines are generally installed. Reference numeral 12 denotes a terminal control unit (T / C), which is an automatic machine 10 and a terminal device 14 at a counter.
a, 14b,... are connected to communicate with the host. Reference numeral 16 denotes a passbook issuing machine, which is connected to terminal devices 14a, 14b,... By a rail 20, and a carrier (linear motor car) on this rail.
Runs, and the passbook is carried on this carrier. A linear motor mover is mounted on the carrier, and the linear motor stators are driven by drivers 18a, 18b,... And terminal devices 14a, 14
.., etc., the carrier starts running by receiving driving force from the stator, and runs between the stators by inertia. A brake is also attached to the terminal device or the like, and these are controlled by the linear motor car controller 22. The carrier travels from the issuer 16 to a target terminal device (any of 14a to 14d) to deliver a new passbook. 24 is a system controller.

The customer operates the automatic machine 10 to make a deposit or withdrawal, and when the book end comes, the display to that effect is performed as described above, and the passbook is discharged. Go to the window with you. Counter 14a, 14
b, …… are divided into ordinary deposits, money orders, etc.
Go to the appropriate window and give the teller the passbook that has become a bookend. The teller operates the terminal device as described above, and hands the new passbook and the invalidated old passbook to the customer.

FIG. 3 shows an example of the passbook issuing machine 16. A cassette section 161 stores a plurality of new unfilled passbooks in each cassette (shown by a rectangular frame). A stock unit 162 stores a passbook that is recorded and is waiting to be issued. 26 shows the passbook. Reference numeral 28 denotes a passbook transport path.
MS that writes / reads (magnetic stripe)
Head 30, auto-turn page mechanism 32 for turning pages of passbook to the page to be printed, page sensor 34 for detecting how many pages are currently open, print head 3
6, and a passbook reversing mechanism 38 are provided. Numeral 40 denotes a linear motor car, which runs on the rail 20 with the passbook 26 mounted thereon.

The passbook reversing mechanism 38 enables the passbook to be turned from the front or back, and if this mechanism 38 and the auto-turn page mechanism 32 are provided, any page of the closed passbook can be turned up / down.
Can be flipped open from behind. This is convenient for a general account passbook that handles ordinary and time deposits in one passbook.

FIG. 4 shows the passbook printing procedure. When Teller inserts the bookend passbook brought by the customer into the counter terminal,
The transaction data is sent to the host (T / C intervenes, but T / C is omitted here), and the host creates passbook print data and sends a passbook issue instruction command. Upon receipt of this, the passbook issuing machine takes out a new passbook from the cassette section, and when the host bank notifies the host of this, the host sends a print message.
The contents of the print message is, cover, looking back, specification, MS _1, specification, ...
… MS ₂ data. These are buffered, and the cover, the back (return), the details (deposit data, etc.) are printed, and the required data is written in the MS of the cover. If there is other subject (time deposit) data, reverse passbook, turn page, print details, write back cover to MS, then instruct discharge (store in stock section).

FIG. 5 shows a transfer control procedure using a linear motor car. When a passbook is instructed, the ID of the passbook and the destination terminal name are registered in the table. When there is a transfer instruction, the table is searched to find the destination, and the transport of the linear motor car is controlled to the destination.

〔The invention's effect〕

As described above, according to the present invention, the service can be improved by reducing the waiting time of the customer, and the load on the teller can be reduced to save labor.

[Brief description of the drawings]

FIG. 1 is an explanatory diagram of a processing procedure of the present invention, FIG. 2 is an explanatory diagram of a passbook transport system, FIG. 3 is an explanatory diagram showing a specific example of a passbook issuing machine, FIG. 4 is a flowchart showing a passbook printing procedure, FIG. 5 is a flowchart showing the procedure of the transport control. 2 and 3, 26 is a passbook, 10 is an automatic machine, 14a, 14b ...
Is a terminal device, 16 is a passbook issuing machine, 12 is a terminal control unit, 40 is a linear motor car, and 18a, 18b,...

Claims (1)

(57) [Claims] 1. An automatic machine (10) for making a deposit and withdrawal using a passbook, a terminal device (14a, 14b,...) Provided at a window and operated by a teller, and a passbook issuing machine (16) , Terminal controller connected to these and communicating with the host (12)
And a passbook certificate issuing device including a linear motor car connecting the passbook issuing machine and the terminal device, wherein the automatic machine (10) is connected to the terminal control unit (12) via a terminal control unit (12) when a bookend occurs during the process of printing the passbook. A means for notifying the host of the information and requesting the issuance of a new passbook, a means for discharging the passbook in which the bookend has occurred, and a means for displaying a guide to the customer to go to a counter, The issuing machine has means for issuing a new passbook in response to an instruction for issuing a new passbook from the host, and the terminal device (14a, 14b,...) Inputs data of the passbook in which a book end has occurred. Receiving the data, the terminal control unit (12) instructs the passbook issuing machine and the control unit of the linear motor car to transfer a new passbook to the window. Features Passbook certificate issuing device to.