JP2024018708A - Information exchange support apparatus, information exchange support method, program, and recording medium - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an information exchange support apparatus which allows for information exchange via a target object.

SOLUTION: An information exchange support apparatus includes: an identification information acquisition unit which acquires target object identification information; a frequency-of-use acquisition unit which acquires the number of times (n) that a target object specified by the target object identification information is used; an information output unit which outputs message information to a user terminal when there is the message information associated with the target object identification information and the number of times (n); a transmission information acquisition unit which acquires, from the user terminal, transmission message information and transmission target specifying information; and an information output unit which determines, based on the transmission target specifying information, a transmission destination of the transmission message information and outputs the transmission message information. The transmission target specifying information is information that designates the number of times that the target object is used, and includes at least one of past number of times of use (n-a) and future number of times of use (n+b).

SELECTED DRAWING: Figure 1

COPYRIGHT: (C)2024,JPO&INPIT

Description

The present invention relates to an information exchange support device, an information exchange support method, a program, and a recording medium.

In recent years, as environmental awareness has increased, reuse of food and drink containers, etc. has been recommended. For example, Patent Document 1 describes a system related to a method for reusing beverage containers.

Japanese Patent Application Publication No. 2008-197699

Regarding reuse, as described in Patent Document 1, a common method is to collect a deposit fee for the container from the price of the food and drink, and then return the deposit fee when the container is returned, thereby encouraging the user to return the container. It is. However, this method has a problem in that it is not suitable for promoting reuse, as users tend to avoid reusable items that require additional deposit fees and the hassle of returning them. Therefore, there is a need for a system that increases the experiential value of reuse and makes users want to actively select items for reuse.

Therefore, an object of the present invention is to provide an information exchange support device, an information exchange support method, and a program that enable information exchange via objects.

In order to achieve the above object, the information exchange support device of the present invention includes:
including an identification information acquisition unit, a usage frequency acquisition unit, an information output unit, and a transmission information acquisition unit,
The identification information acquisition unit acquires object identification information,
The usage frequency acquisition unit acquires the usage frequency (n) of the object specified by the object identification information,
The information output unit outputs the message information to the user terminal when there is message information linked to the object identification information and the number of uses (n),
The transmission information acquisition unit acquires transmission message information and transmission target specific information from the user terminal,
The transmission target specific information is information specifying the number of times the object is used, and includes at least one of the past number of uses (na) and the future number of uses (n+b),
The information output unit determines a destination of the transmission message information based on the transmission target identification information and outputs the transmission message information.

The information exchange support method of the present invention includes:
Including an identification information acquisition step, a use count acquisition step, an information output step, and a transmission information acquisition step,
The identification information acquisition step acquires object identification information,
The usage count acquisition step acquires the usage count (n) of the object specified by the object identification information;
In the information output step, if there is message information linked to the object identification information and the number of uses (n), output the message information to the user terminal;
The transmission information acquisition step acquires transmission message information and transmission target specific information from the user terminal,
The transmission target specific information is information specifying the number of times the object is used, and includes at least one of the past number of uses (na) and the future number of uses (n+b),
The information output step determines a destination of the transmission message information based on the transmission target identification information and outputs the transmission message information.

The program of the present invention is
Including identification information acquisition procedure, usage count acquisition procedure, information output procedure, and transmission information acquisition procedure,
The identification information acquisition procedure includes acquiring object identification information,
The usage count acquisition procedure acquires the usage count (n) of the object specified by the object identification information;
The information output procedure includes, if there is message information linked to the object identification information and the number of uses (n), outputting the message information to the user terminal;
The transmission information acquisition procedure includes acquiring transmission message information and transmission target identification information from the user terminal,
The transmission target specific information is information specifying the number of times the object is used, and includes at least one of the past number of uses (na) and the future number of uses (n+b),
The information output step determines a destination of the transmitted message information based on the transmission target identification information, and outputs the transmitted message information;
This is a program for causing a computer to execute each of the above steps.

The recording medium of the present invention is
Including identification information acquisition procedure, usage count acquisition procedure, information output procedure, and transmission information acquisition procedure,
The identification information acquisition procedure includes acquiring object identification information,
The usage count acquisition procedure acquires the usage count (n) of the object specified by the object identification information;
The information output procedure includes, if there is message information linked to the object identification information and the number of uses (n), outputting the message information to the user terminal;
The transmission information acquisition procedure includes acquiring transmission message information and transmission target identification information from the user terminal,
The transmission target specific information is information specifying the number of times the object is used, and includes at least one of the past number of uses (na) and the future number of uses (n+b),
The information output step determines a destination of the transmitted message information based on the transmission target identification information, and outputs the transmitted message information;
It is a computer-readable recording medium that records a program for causing a computer to execute each of the above steps.

According to the present invention, information exchange via an object becomes possible.

FIG. 1 is a block diagram showing the configuration of an example of an information exchange support device according to the first embodiment. FIG. 2 is a block diagram showing an example of the hardware configuration of the information exchange support device according to the first embodiment. FIG. 3 is a flowchart illustrating an example of processing in the information exchange support device of the first embodiment. FIG. 4 is a flowchart showing an example of a partial process in the information exchange support device of the first embodiment. FIG. 5 is a schematic diagram for explaining an example of the information exchange support device according to the first embodiment. FIG. 6 is a block diagram showing the configuration of an example of an information exchange support device according to the second embodiment. FIG. 7 is a flowchart illustrating an example of processing in the information exchange support device according to the second embodiment. FIG. 8 is a schematic diagram for explaining Example 2-1 of the information exchange support device of Embodiment 2. FIG. 9 is a schematic diagram for explaining Example 2-2 of the information exchange support device of Embodiment 2.

In the present invention, the "object" is not particularly limited as long as it can be used multiple times, and may be a living thing or an inanimate object. Specific examples of the objects include reusable containers, rental service objects, and the like. The reusable containers are not particularly limited, and include, for example, containers for food and beverages, containers used for transporting foodstuffs, bags for packaging, lids for dividing containers, and the like. The objects of the rental service are not particularly limited, and include, for example, rental equipment (eg, golf equipment, suitcases, ski equipment, etc.) and rental equipment (eg, rental rooms, etc.).

Embodiments of the present invention will be described below with reference to the drawings. The present invention is not limited to the following embodiments. In each figure below, the same parts are given the same reference numerals. In addition, the explanations of each embodiment can refer to each other unless otherwise mentioned, and the configurations of the embodiments can be combined unless otherwise mentioned.
can be lost.

[Embodiment 1]
FIG. 1 is a block diagram showing the configuration of an example of an information exchange support device 10 of this embodiment. As shown in FIG. 1, the device 10 includes an identification information acquisition section 11, a usage frequency acquisition section 12, an information output section 13, and a transmission information acquisition section 14. Although not shown, the device 10 may also include an input section, an output section, a display section, and/or a storage section.

The present device 10 may be, for example, a single device including each of the sections described above, or may be a device to which each of the sections can be connected via a communication network. Further, this device 10 can be connected to an external device, which will be described later, via the communication line network. The communication line network is not particularly limited, and any known network may be used, and may be wired or wireless, for example. The communication line network includes, for example, the Internet line, WWW (World Wide Web), telephone line, LAN (Local Area Network), SAN (Storage Area Network), DTN (Delay Tolerant Networking), and LPWA ( (Low Power Wide Area), Examples include L5G (local 5G). Examples of wireless communication include Wi-Fi (registered trademark), Bluetooth (registered trademark), local 5G, LPWA, and the like. The wireless communication may be a form in which each device directly communicates (Ad Hoc communication), an infrastructure (infrastructure communication), indirect communication via an access point, or the like. This device 10A may be incorporated into a server as a system, for example. Further, the device 10A may be, for example, a personal computer (PC, e.g., desktop type, notebook type), a smartphone, a tablet terminal, etc., on which the program of the present invention is installed. The present device 10 may be in a form of cloud computing, edge computing, etc., in which at least one of the units is located on a server and the other units are located on a terminal.

FIG. 2 illustrates a block diagram of the hardware configuration of this device 10. The device 10 includes, for example, a central processing unit (CPU, GPU, etc.) 101, a memory 102, a bus 103, a storage device 104, an input device 105, an output device 106, a communication device 107, and the like. Each part of the device 10 is connected to each other via a bus 103 by respective interfaces (I/Fs).

The central processing unit 101 operates in conjunction with other components through a controller (system controller, I/O controller, etc.) and is responsible for overall control of the device 10 . In this device 10, a central processing unit 101 executes, for example, the program of the present invention and other programs, and also reads and writes various information. Specifically, for example, the central processing unit 101 functions as an identification information acquisition section 11, a usage frequency acquisition section 12, an information output section 13, and a transmission information acquisition section 14. The device 10 may include other computing devices such as a CPU, GPU (Graphics Processing Unit), and APU (Accelerated Processing Unit), or may include a combination thereof.

For example, the bus 103 can also be connected to an external device. Examples of the external device include an external storage device (such as an external database), a printer, an external input device, an external display device, and an external imaging device. The device 10 can be connected to an external network (the communication line network) by, for example, a communication device 107 connected to the bus 103, and can also be connected to other devices via the external network.

An example of the memory 102 is a main memory (main storage device). When the central processing unit 101 performs processing, the memory 102 reads various operating programs such as the program of the present invention stored in the storage device 104 described later, and the central processing unit 101 reads various operating programs from the memory 102. Receive data and execute program. The main memory is, for example, a RAM (random access memory). Further, the memory 102 may be, for example, a ROM (read-only memory).

The storage device 104 is also referred to as a so-called auxiliary storage device in contrast to the main memory (main storage device), for example. As mentioned above, the storage device 104 stores operating programs including the program of the present invention. The storage device 104 may be, for example, a combination of a recording medium and a drive that reads from and writes to the recording medium. The recording medium is not particularly limited, and may be of a built-in type or an external type, and examples include HD (hard disk), CD-ROM, CD-R, CD-RW, MO, DVD, flash memory, memory card, etc. It will be done. The storage device 104 may be, for example, a hard disk drive (HDD) in which a recording medium and a drive are integrated, or a solid state drive (SSD). When the device 10 includes the storage unit, for example, the storage device 104 functions as the storage unit. The storage unit stores, for example, information on the user of the device (name, identification number, attribute information (gender, age, organization, address, contact information, hobbies, preferences, etc.), biological information, etc.), object identification information, Terminal identification information of the user terminal, number of times the object has been used, message information, sent message information, etc. can be stored.

In this device 10, a memory 102 and a storage device 104 store log information, information obtained from an external database (not shown) or an external device, information generated by this device 10, and information when this device 10 executes processing. It is also possible to store various information such as information to be used. In this case, the memory 102 and the storage device 104 may store, for example, information on the user of the device described above. Note that at least some of the information may be stored in an external server other than the memory 102 and the storage device 104, or may be distributed and stored in multiple terminals using blockchain technology or the like. .

The device 10 further includes an input device 105 and an output device 106, for example. Examples of the input device 105 include pointing devices such as touch panels, track pads, and mice; keyboards; imaging means such as cameras and scanners; card readers such as IC card readers and magnetic card readers; voice input means such as microphones; It will be done. Examples of the output device 106 include a display device such as an LED display or a liquid crystal display; an audio output device such as a speaker; a printer; and the like. In the first embodiment, the input device 105 and the output device 106 are configured separately, but the input device 105 and the output device 106 may be configured as a single unit, such as a touch panel display.

Next, an example of the information exchange support method of this embodiment will be explained based on the flowcharts of FIGS. 3 and 4. The information exchange support method of this embodiment is implemented as follows using, for example, the apparatus 10 of FIG. 1 or 2. Note that the information exchange support method of this embodiment is not limited to the use of the apparatus 10 in FIG. 1 or 2.

Prior to processing by the present device 10, first, object identification information that allows the object to be individually identified is assigned to the object. The target object identification information may be any information that allows the target object to be identified, such as an identification number assigned to each target object. Then, the number of times each object has been used and the object identification information are stored in association with each other. The number of uses may be, for example, the number of times the object has been used, or the number of times object identification information attached to the object has been used (number of accesses). The number of uses may be, for example, the number of usage cycles of the object or the distribution stage of the object. As the usage cycle, an appropriate cycle can be set depending on the type of the object, for example. As a specific example, if the object is a reusable container, one phase of container recycling (until the container is used according to the purpose, collected, and washed) is one cycle, that is, the reuse. It can be set as one time. For example, each stage of distribution of the object may be counted as one use. In this case, for example, the point at which the object is produced is the number of uses (n: 1st time), the transportation stage is the number of uses (n+1: 2nd time), and the stage at which it is displayed at a retail store is the number of uses (n: 1st time). n+2: 3rd time), etc. The number of uses may be counted, for example, by the device 10 or by a device other than the device. The storage unit that manages the number of uses of the object and the object identification information in association with each other may be, for example, the storage unit of the device 10 or a database outside the device. This makes it possible to manage the number of times each object has been used. The method of attaching the object identification information to the object is not particularly limited as long as the object identification information can be added in a readable state; for example, the object identification information may be directly displayed by printing, etc. A code storing the object identification information may be attached to the object. The code is not particularly limited, and may be, for example, a one-dimensional code (for example, a barcode) or a two-dimensional code (for example, a QR code (registered trademark)). When the object identification information is stored in a code, the code may also store information for accessing the device 10 (for example, an access URL, etc.).

First, the identification information acquisition unit 11 acquires object identification information (S1, identification information acquisition step). Specifically, the user reads the object identification information attached to the object using, for example, a terminal that the user owns, and the terminal outputs the object identification information to the device 10. The user is, for example, a current user of the object. The reading can be performed using an appropriate method depending on the form in which the object identification information is provided, such as image recognition using the camera function of the terminal, code reading function, etc. Thereby, the identification information acquisition unit 11 can acquire the object identification information. For example, the identification information acquisition unit 11 may also acquire terminal identification information of the user terminal that read the object identification information. The terminal identification information is, for example, information that allows the user terminal to be identified, and may be user identification information. The terminal identification information includes, for example, an e-mail address, telephone number, user's name, nickname, ID, password, IP address, MAC address, device-specific information of the terminal (terminal serial number, international mobile equipment identification number, etc.). Identification numbers such as Equipment Identifier), etc.

Next, the usage frequency acquisition unit 12 acquires the usage frequency (n) of the object specified by the object identification information (S2, usage frequency acquisition step). The number of uses (n) is, for example, the current number of uses of the object (n is, for example, an integer of 0 or 1 or more). In S1, when the terminal identification information of the user terminal has been acquired, the device 10 stores in the storage unit the number of times (n) of use of the object at the time of acquiring the identification information for each object identification information and the terminal It may also be stored in association with identification information. When the device 10 counts the number of uses, the number of uses acquisition unit 12 can count the number of uses (n), for example. Furthermore, as described above, when a device outside the present device counts the number of uses, the use count acquisition unit 12, for example, transmits the object identification information acquired in S1 to the device outside the present device, and The number of uses (n) counted by a device other than this device can be obtained.

Next, if there is message information linked to the object identification information and the number of uses (n), the information output unit 13 outputs the message information to the user terminal (S3 (S3A, S3B) , information output process). For example, the information output unit 13 determines whether there is message information linked to the object identification information and the number of uses (n) in the storage unit (S3A), and stores the message information in the storage unit. If they are linked (S3A, Yes), the message information can be output to the user terminal (S3B). If the message information is not linked to the storage unit (S3A, No), the process proceeds to step S4, for example. The message information is, for example, information in which matters to be communicated to the user are recorded, and the type of the information is not particularly limited. For example, it may be text information, image information, audio information, etc. It may be a combination of

The message information may include content information as additional information, for example. The content information is, for example, information on content that can be obtained from outside the device, and the form of the information (text, image, video, audio, and other information) is not particularly limited, and may be a combination of these. good. The content information may be obtainable for a fee or may be obtainable for free, for example. The content information may be, for example, information about the content itself or information about the right to use the content. When the content information is information about the content itself, for example, it may be copyable information or non-copyable information such as NFT (Non-Fungible Token). The content information is preferably an NFT (non-fungible token) because NFT can prove the uniqueness and ownership of digital assets. The content information is also referred to as material information, for example.

Next, the transmission information acquisition unit 14 acquires transmission message information and transmission target identification information from the user terminal (S4, transmission information acquisition step). The sending message information is, for example, message information that the user wishes to send, and the type of information is not particularly limited, and may be text information, image information, audio information, or a combination of these. There may be. The transmission target specifying information is information specifying the number of times the object has been used, and includes at least one of the past number of uses (na) and the future number of uses (n+b). In the past number of uses (na), a is, for example, an integer of 1 or more. In the future number of uses (n+b), for example, b is an integer of 1 or more. The transmission information acquisition unit 14 acquires, for example, the past or future number of uses specified by the user from the user terminal in association with the transmission message information.

The transmitted message information may include the content information as additional information, for example. For example, the content information included in the message information and the content information included in the transmission message information may be the same or different.

Then, the information output unit 13 determines the transmission destination of the transmission message information based on the transmission target identification information and outputs the transmission message information (S5, information output step) Regarding an example of the process of step S5, This will be explained in detail using FIG. 4. First, the information output unit 13 determines whether the transmission target specific information includes the number of past uses (na) (S5A), and if it includes the number of past uses (na) ( S5A, Yes), determining the terminal to which the outgoing message information is to be sent based on the terminal identification information linked to the past number of uses (na), and outputting the outgoing message information to the determined terminal ( S5B). In this case, the information output unit 13 extracts, in the storage unit, terminal identification information associated with the past number of uses (na) for the object specified by the object identification information. Then, the terminal to which the transmission message information is to be transmitted can be determined based on the extracted terminal identification information. Note that if the past usage count (na) is not included (S5A, No), the process may proceed to S5C without proceeding to S5B, for example. Next, the information output unit 13 determines whether the transmission target specific information includes the future number of uses (n+b) (S5C), and if it includes the future number of uses (n+b) (S5C, Yes). ), the object identification information, the future number of uses (n+b), and the transmitted message information are linked and stored in the storage unit (S5D).
Note that if the number of future uses (n+b) is not included (S5C, No), for example, the process may end without proceeding to S5D. As a result, for example, when a future user of an object reads the object identification information with a terminal owned by the user (current user of the object) in the future than the present, a message sent by the user (current user of the object) The information will be displayed on the future user's device. In addition, in FIG. 4, the case where S5C to S5D are executed after S5A to S5B is explained as an example, but the invention is not limited to this. For example, S5A to S5B and S5C to S5D are executed at the same time. It may be executed or may be executed sequentially, and in the latter case, the execution order is not particularly limited and is arbitrary.

(Example of Embodiment 1)
An example of how the device 10 is used will be described with reference to FIG. In the following examples, the target object is a reusable food container, and a QR code (registered trademark) containing object identification information is attached to the lid of the container. Although a case where messages are exchanged between parties will be described as an example, the present invention is not limited to the following example.

First, user A orders a product and receives a container 20 with a QR code (registered trademark) 21 attached with object identification information ((1), (2)). Then, the user A uses the terminal 30A to read the QR code (registered trademark) 21 attached to the container 20 and accesses the device 10 (3). At this time, since message information is not linked to the object identification information and the number of uses (n) of the container 20, which is the object, no message information is output (displayed) on the terminal 30A. User A operates the terminal 30A, specifies a future user (number of uses (n+1)) as the transmission target identification information, and creates and transmits a message 31A as the transmission message information. Upon acquiring the transmission target identification information and the transmission message information, the device 10 associates the transmission target identification information (number of uses (n+1)) and the transmission message information with the identification information of the container 20, and to be memorized. Further, the device 10 stores the object identification information of the container 20, the current number of times of use (n), and the terminal identification information of the terminal 30A in association with each other. Then, user A uses the container 20 (eats the food in the container 20) and returns the container 20.

Thereafter, user B orders the product and receives the container 20 with the QR code (registered trademark) 21 attached with object identification information ((7), (8), (9)). Note that at the time when user B receives the container 20, the container 20 will be used next after being used by user A, so the number of times the container 20 is used becomes n+1. Then, the user B uses the terminal 30B to read the QR code (registered trademark) 21 attached to the container 20 and accesses the device 10 (10). At this time, in the storage unit of the device 10, the object identification information and the number of uses (n+1) of the container 20, which is the object, are linked to the message 31A sent by the user A, so the device 10 , message 31A is output (displayed) on user B's terminal 30B (11). User B, who has confirmed the message 31A, operates the terminal 30B, specifies the past user (number of uses ((n+1)-1)) as the transmission target identification information, and sends the message 31B as the transmission message information. Create and send ((12), (13), (14)). When the device 10 acquires the transmission target identification information and the transmission message information, the device 10 selects a terminal linked to the number of uses ((n+1)-1), that is, the number of uses (n) in the object identification information of the container 20. The terminal 30A of the user A is specified from the identification information, the message 31B is transmitted to the terminal 30A, and the terminal 30A receives the message 31B (18). User A can then check the message 31B displayed on the terminal 30A.

According to the information exchange support device of this embodiment, for example, users of an object can be specified based on the identification information of the object and the number of times of use, and message information can be exchanged with each other. Therefore, for example, if the object is a reusable container, communication between users of the reusable container can be promoted, and the use of the reusable container can be promoted. Furthermore, according to the information exchange support device of this embodiment, it becomes possible for container users to exchange messages without specifying each other's contact information, so anonymous communication is possible while protecting privacy. becomes.

[Embodiment 2]
Embodiment 2 is another example of the information exchange support device of the present invention.

The information exchange support device of this embodiment is the same as the information exchange support device 10 of the first embodiment, except that it includes an attribute information acquisition section in addition to the configuration of the information exchange support device 10 of the first embodiment. You can use the explanation. The information exchange support device 10A of the present embodiment includes, for example, an attribute information acquisition unit, the attribute information acquisition unit acquires user attribute information, and the information output unit outputs the object identification information, the number of uses, and the like. (n), and if there is message information linked to the attribute information, the message information is output to the user terminal, and the transmission information acquisition unit further acquires destination attribute information from the user terminal. The information output unit determines the destination of the transmission message information based on the transmission target identification information and the destination attribute information.

Further, in the information exchange support device 10A of the present embodiment, for example, the information output unit 13 is configured to output the transmission target specific information when the transmission target specific information includes the future number of uses (n+b). , for each destination attribute information, the object identification information, the future number of uses (n+b), and the transmission message information may be linked and stored in the storage unit.

FIG. 6 is a block diagram showing the configuration of an example of the information exchange support device 10A of this embodiment. As shown in FIG. 6, the information exchange support device 10A includes an attribute information acquisition unit 15 in addition to the configuration of the information exchange support device 10 of the first embodiment. The hardware configuration of the information exchange support device 10A is that in the hardware configuration of the information exchange support device 10 in FIG. 2, the central processing unit 101 performs the information exchange in FIG. 6 instead of the configuration of the information exchange support device 10 in FIG. It is the same except that it has the configuration of the support device 10A.

Next, the information exchange support method of this embodiment will be explained using the flowchart of FIG. The information exchange support method of this embodiment can be implemented using, for example, the information exchange support device 10A of this embodiment shown in FIG. Note that the information exchange support method of the present invention is not limited to the use of the information exchange support device 10A.

First, S1 and S2 are performed in the same manner as S1 and S2 of the first embodiment.

Next, the attribute information acquisition unit 15 acquires, for example, the user's attribute information (S11, attribute information acquisition step). Examples of the attribute information include information such as the user's gender, age, area of residence, affiliated organization, address, contact information, hobbies, preferences, customer information, behavioral data, and values. Further, the attribute information may be, for example, tag information including a plurality of pieces of information. The tag information includes, for example, a residential area, an age range, a category of hobbies and preferences, a behavioral tendency, a state of emotion and consciousness, and the like. The age range is not particularly limited, and may be, for example, a range that includes a plurality of arbitrarily set ages, or may include infants (e.g., 0 to 6 years old), children (e.g., 7 to 12 years old), students (e.g., It may be divided into categories such as 13 to 18 years old), adults (for example, 18 years old or older), etc. The categories of hobbies and preferences can be divided into categories such as favorite nutrients, currently particularly favorite foods, foods, etc., depending on combinations of situations, emotions, and objects (containers). The attribute information acquisition unit 15 may acquire the attribute information from a user terminal, or may acquire attribute information stored in advance in a storage unit, for example. In the former case, the attribute information acquisition unit 15 may also acquire the attribute information when acquiring the terminal identification information in S1, for example. In the latter case, for example, the terminal identification information and attribute information may be linked and stored in the storage unit in advance, and the attribute information linked to the terminal identification information may be acquired from the storage unit.

Next, for example, if there is message information linked to the object identification information, the number of uses (n), and the attribute information, the information output unit 13 outputs the message information to the user terminal. (S3, information output step). In S3 of this embodiment, the information output unit 13 outputs message information by referring not only to the number of times of use (n) but also to attribute information among the messages linked to the object identification information. is the same as S3 in the first embodiment.

Next, the transmission information acquisition unit 14 acquires transmission destination attribute information in addition to transmission message information and transmission target identification information, for example, from the user terminal (S14, transmission information acquisition step). The destination attribute information is, for example, information specifying the attributes of the target user to whom the user desires to send, and the above description of the attribute information can be used for the attributes in the destination attribute information. Furthermore, the number of destination attribute information may be one piece or two or more pieces of information, for example. In the latter case, for example, the transmission message information may be different transmission message information for each transmission destination attribute information, or may be the same. Thereby, for example, it is possible to store a transmission message according to the attributes of the user of the next object.

For example, when the transmission target specifying information includes the past number of uses (na), the device 10A calculates the past number of uses (na) from the previous number of uses (na). ) may be specified, and attribute information linked to the specified terminal identification information may be output to the user terminal. In this case, when creating transmission message information, the user can check the attributes of past users of the object, and can create more appropriate transmission message information.

Then, the information output unit 13 determines the destination of the transmitted message information based on the transmission target identification information and the destination attribute information, and outputs the transmitted message information (S14, information output step). . Specifically, for example, when the transmission target identification information includes the number of future uses (n+b), the information output unit 13 outputs the object identification information and the future usage for each destination attribute information. The number of times (n+b) and the transmitted message information are linked and stored in the storage unit.

Through the above-described processing, the information exchange support device of the present embodiment can, for example, identify the user when a future user of the object reads the object identification information with a terminal owned by the user in the future than the present. Among the transmitted message information transmitted by (the current user of the object), the transmitted message information corresponding to the attributes of the future user is displayed on the future user's terminal.

(Example 2-1 of Embodiment 2)
An example of how the device 10A is used will be described with reference to FIG. In the following examples, the target object is a reusable food container, and a QR code (registered trademark) containing object identification information is attached to the lid of the container. Although a case where messages are exchanged between parties will be described as an example, the present invention is not limited to the following example.

First, user A orders a product and receives a container 20 with a QR code (registered trademark) 21 attached with object identification information ((1), (2)). Then, the user A uses the terminal 30A to read the QR code (registered trademark) 21 attached to the container 20 and accesses the device 10A (3). At this time, since message information is not linked to the object identification information and the number of uses (n) of the container 20, which is the object, no message information is output (displayed) on the terminal 30A. User A operates the terminal 30A, specifies a future user (number of uses (n+1)) as the transmission target identification information, further selects "Sports lover" as the transmission destination attribute information, and A message 31A is created and transmitted as transmission message information. Upon acquiring the transmission destination attribute information, the transmission target identification information, and the transmission message information, the device 10A adds the transmission destination attribute information (sports lover) and the transmission target identification information (usage) to the identification information of the container 20. The number of times (n+1)) and the transmitted message information are linked and stored in the storage unit. Furthermore, the device 10A stores the object identification information of the container 20, the current number of times of use (n), and the terminal identification information of the terminal 30A in association with each other. Then, user A uses the container 20 (eats the food in the container 20) and returns the container 20.

Thereafter, user B orders the product and receives the container 20 with the QR code (registered trademark) 21 attached with object identification information ((7), (8), (9)). Note that at the time when user B receives the container 20, the container 20 will be used next after being used by user A, so the number of times the container 20 is used becomes n+1. Further, as the attribute information of user B, "sports lover" is linked to the terminal identification information of user B's terminal 30B. Then, the user B uses the terminal 30B to read the QR code (registered trademark) 21 attached to the container 20 and accesses the device 10 (10). At this time, in the storage unit of the device 10A, the message 31A sent by the user A is associated with the object identification information and number of uses (n+1) of the container 20, which is the object, and the destination attribute information (sports lover). Therefore, the device 10A outputs (displays) the message 31A to the terminal 30B of the user B (11). User B, who has confirmed the message 31A, operates the terminal 30B, specifies the past user (number of uses ((n+1)-1)) as the transmission target identification information, and sends the message 31B as the transmission message information. Create and send ((12), (13), (14)). When the device 10A acquires the transmission target identification information and the transmission message information, the device 10A selects a terminal associated with the number of uses ((n+1)-1), that is, the number of uses (n) in the object identification information of the container 20. The terminal 30A of the user A is specified from the identification information, the message 31B is transmitted to the terminal 30A, and the terminal 30A receives the message 31B (18). User A can then check the message 31B displayed on the terminal 30A.

In Example 2-1 described using FIG. 8, for example, the user who uses the container 20 after user A is user C, and user C has the attribute "sports lover". If the user C does not have the QR code (registered trademark) 21 in (10) of FIG. Since the message 31A does not have the attribute , the message 31A is not displayed on the user C's terminal.

(Example 2-2 of Embodiment 2)
An example of another usage form of the present device 10A will be described with reference to FIG. In the following examples, the target object is a reusable food container, and a QR code (registered trademark) containing object identification information is attached to the lid of the container. Although a case will be described using an example in which messages are exchanged between a store that provides food products and a user of a container, the present invention is not limited to the following example.

First, user A orders a product (1). Next, the store that has received the order from user A identifies user A's attributes (for example, hobby: golf) from the customer information ((2), (3)). Based on the order from user A, the store prepares a container 20 in which the product is packed, and attaches a QR code (registered trademark) 21 containing object identification information to the container 20 (4). Further, the store specifies a future user (number of uses (n+1)) as transmission target specific information for the container 20, further selects "hobby: golf" as the destination attribute information, and sends the container 20. A message 31A is created and sent as message information ((5), (6)). Upon acquiring the transmission destination attribute information, the transmission target identification information, and the transmission message information, the device 10A adds the transmission destination attribute information (hobby: golf) and the transmission target identification information ( The number of times of use (n+1)) and the transmitted message information are linked and stored in the storage unit. Further, the device 10A stores the object identification information of the container 20, the current number of times of use (n), and the terminal identification information of the store terminal 30B in association with each other. The store then ships the container 20 to user A.

Thereafter, user A receives the container 20 with the QR code (registered trademark) 21 attached with object identification information (7). Note that at the time when user A receives the container 20, the container 20 will be used next after being used by the store (product packaging), so the number of times the container 20 will be used will be n+1. Furthermore, as user A's attribute information, “hobby: golf” is linked to the terminal identification information of user A's terminal 30A. Then, the user A uses the terminal 30A to read the QR code (registered trademark) 21 attached to the container 20 and accesses the device 10 (8). At this time, in the storage unit of the device 10, the object identification information and number of uses (n+1) of the container 20, which is the object, and the destination attribute information (hobby: golf) are linked to the message 31A sent by the store. Therefore, the device 10A outputs (displays) the message 31A to the terminal 30A of the user A (9). User A, who has confirmed the message 31A, operates the terminal 30A, specifies the past user (number of uses ((n+1)-1)) as the transmission target identification information, and sends the message 31B as the transmission message information. Create and send ((10), (11), (12)). When the device 10A acquires the transmission target identification information and the transmission message information, the device 10A identifies the terminal associated with the number of uses ((n+1)-1), that is, the number of uses (n) in the object identification information of the container 20. From the identification information, the terminal 30B of the store is specified, a message 31B is transmitted to the terminal 30B, and the terminal 30B receives the message 31B (13). The store can then check the message 31B displayed on the terminal 30B.

[Embodiment 3]
The program of this embodiment is a program for causing a computer to execute each step of the information exchange support method described above. Specifically, the program of this embodiment is a program for causing a computer to execute an identification information acquisition procedure, a usage count acquisition procedure, an information output procedure, and a transmission information acquisition procedure.

The identification information acquisition procedure includes acquiring object identification information,
The usage count acquisition procedure acquires the usage count (n) of the object specified by the object identification information;
The information output procedure includes, if there is message information linked to the object identification information and the number of uses (n), outputting the message information to the user terminal;
The transmission information acquisition procedure includes acquiring transmission message information and transmission target identification information from the user terminal,
The transmission target specific information is information specifying the number of times the object is used, and includes at least one of the past number of uses (na) and the future number of uses (n+b),
The information output procedure determines a destination of the transmission message information based on the transmission target identification information and outputs the transmission message information.

Moreover, the program of this embodiment can also be called a program that causes a computer to function as an identification information acquisition procedure, a usage count acquisition procedure, an information output procedure, and a transmission information acquisition procedure.

The program of this embodiment can refer to the description in the information exchange support device and information exchange support method of the present invention. In each of the above procedures, for example, "procedure" can be read as "process". Furthermore, the program of this embodiment may be recorded on, for example, a computer-readable recording medium. The recording medium is, for example, a non-transitory computer-readable storage medium. The recording medium is not particularly limited, and includes, for example, random access memory (RAM), read-only memory (ROM), hard disk (HD), optical disk, floppy (registered trademark) disk (FD), and the like.

Although the present invention has been described above with reference to the embodiments, the present invention is not limited to the above embodiments. The configuration and details of the present invention can be modified in various ways within the scope of the present invention by those skilled in the art.

<Additional notes>
Part or all of the above embodiments may be described as in the following additional notes, but are not limited to the following.
(Additional note 1)
including an identification information acquisition unit, a usage frequency acquisition unit, an information output unit, and a transmission information acquisition unit,
The identification information acquisition unit acquires object identification information,
The usage frequency acquisition unit acquires the usage frequency (n) of the object specified by the object identification information,
The information output unit outputs the message information to the user terminal when there is message information linked to the object identification information and the number of uses (n),
The transmission information acquisition unit acquires transmission message information and transmission target specific information from the user terminal,
The transmission target specific information is information specifying the number of times the object is used, and includes at least one of the past number of uses (na) and the future number of uses (n+b),
The information output unit determines a destination of the transmitted message information based on the transmission target identification information, and outputs the transmitted message information.
Information exchange support device.
(Additional note 2)
including a storage section;
The identification information acquisition unit acquires terminal identification information of a user terminal that has read the object identification information,
The storage unit stores, for each object identification information, the number of times (n) of use of the object at the time of acquiring the identification information and the terminal identification information, in association with each other,
When the transmission target specific information includes the past number of usages (na), the information output unit outputs the transmission message based on the terminal identification information linked to the past usage number (na). The information exchange support device according to supplementary note 1, which determines a terminal to transmit information and outputs the transmission message information to the determined terminal.
(Additional note 3)
When the transmission target identification information includes the future number of uses (n+b), the information output unit links the object identification information, the future number of uses (n+b), and the transmitted message information. The information exchange support device according to supplementary note 2, wherein the information exchange support device stores the information in the storage unit.
(Additional note 4)
Including an attribute information acquisition unit,
The attribute information acquisition unit acquires user attribute information,
The information output unit outputs the message information to the user terminal when there is message information linked to the object identification information, the number of uses (n), and the attribute information;
The transmission information acquisition unit further acquires transmission destination attribute information from the user terminal,
The information exchange support device according to any one of Supplementary Notes 1 to 3, wherein the information output unit determines the destination of the transmission message information based on the transmission target identification information and the destination attribute information.
(Appendix 5)
When the transmission target specific information includes the future number of uses (n+b), the information output unit outputs the object identification information and the future number of uses for each destination attribute information. The information exchange support device according to appendix 4, wherein (n+b) and the transmitted message information are stored in the storage unit in association with each other.
(Appendix 6)
Including an identification information acquisition step, a use count acquisition step, an information output step, and a transmission information acquisition step,
The identification information acquisition step acquires object identification information,
The usage count acquisition step acquires the usage count (n) of the object specified by the object identification information;
In the information output step, if there is message information linked to the object identification information and the number of uses (n), output the message information to the user terminal;
The transmission information acquisition step acquires transmission message information and transmission target specific information from the user terminal,
The transmission target specific information is information specifying the number of times the object is used, and includes at least one of the past number of uses (na) and the future number of uses (n+b),
The information output step determines a destination of the transmitted message information based on the transmission target specific information and outputs the transmitted message information.
Information exchange support method.
(Appendix 7)
The identification information acquisition step acquires terminal identification information of a user terminal that has read the object identification information,
In the information output step, when the transmission target specific information includes the past number of uses (na), the information outputting step includes transmitting a message based on terminal identification information linked to the past number of uses (na). The information exchange support method according to appendix 6, wherein a terminal to which information is to be transmitted is determined, and the transmitted message information is output to the determined terminal.
(Appendix 8)
In the information output step, when the transmission target identification information includes the future number of uses (n+b), the information output step includes linking the object identification information, the future number of uses (n+b), and the sending message information. The information exchange support method according to appendix 7, wherein the information exchange support method is stored in the storage unit.
(Appendix 9)
Including the attribute information acquisition process,
The attribute information acquisition step acquires user attribute information,
The information output step outputs the message information to the user terminal if there is message information linked to the object identification information, the number of uses (n), and the attribute information;
The transmission information acquisition step further includes acquiring transmission destination attribute information from the user terminal,
9. The information exchange support method according to any one of appendices 6 to 8, wherein the information output step determines the destination of the transmission message information based on the transmission target identification information and the destination attribute information.
(Appendix 10)
In the information output step, if the transmission target specific information includes the future usage count (n+b), the transmission target identification information and the future usage count are output for each destination attribute information. The information exchange support method according to appendix 9, wherein (n+b) and the transmitted message information are stored in a storage unit in association with each other.
(Appendix 11)
Including identification information acquisition procedure, usage count acquisition procedure, information output procedure, and transmission information acquisition procedure,
The identification information acquisition procedure includes acquiring object identification information,
The usage count acquisition procedure acquires the usage count (n) of the object specified by the object identification information;
The information output procedure includes, if there is message information linked to the object identification information and the number of uses (n), outputting the message information to the user terminal;
The transmission information acquisition procedure includes acquiring transmission message information and transmission target identification information from the user terminal,
The transmission target specific information is information specifying the number of times the object is used, and includes at least one of the past number of uses (na) and the future number of uses (n+b),
The information output step determines a destination of the transmitted message information based on the transmission target identification information, and outputs the transmitted message information;
A program for causing a computer to execute each of the above steps.
(Appendix 12)
The identification information acquisition procedure includes acquiring terminal identification information of a user terminal that has read the object identification information;
In the information output procedure, when the transmission target specific information includes the past usage count (na), the transmission message is transmitted based on the terminal identification information linked to the past usage count (na). The program according to supplementary note 11, which determines a terminal to transmit information and outputs the transmission message information to the determined terminal.
(Appendix 13)
The information output procedure includes, when the transmission target identification information includes the future number of uses (n+b), linking the object identification information, the future number of uses (n+b), and the transmitted message information. The program according to supplementary note 12, which is stored in the storage unit.
(Appendix 14)
Including attribute information acquisition procedure,
The attribute information acquisition procedure includes acquiring user attribute information,
The information output procedure includes, if there is message information linked to the object identification information, the number of uses (n), and the attribute information, outputting the message information to the user terminal;
The transmission information acquisition procedure further includes acquiring transmission destination attribute information from the user terminal;
14. The program according to any one of appendices 11 to 13, wherein the information output procedure determines the destination of the transmission message information based on the transmission target identification information and the destination attribute information.
(Appendix 15)
In the information output procedure, when the transmission target specific information includes the future usage count (n+b), the transmission target identification information and the future usage count are transmitted for each destination attribute information. (n+b) and the transmission message information are stored in a storage unit in association with each other, the program according to appendix 14.
(Appendix 16)
Including identification information acquisition procedure, usage count acquisition procedure, information output procedure, and transmission information acquisition procedure,
The identification information acquisition procedure includes acquiring object identification information,
The usage count acquisition procedure acquires the usage count (n) of the object specified by the object identification information;
The information output procedure includes, if there is message information linked to the object identification information and the number of uses (n), outputting the message information to the user terminal;
The transmission information acquisition procedure includes acquiring transmission message information and transmission target identification information from the user terminal,
The transmission target specific information is information specifying the number of times the object is used, and includes at least one of the past number of uses (na) and the future number of uses (n+b),
The information output step determines a destination of the transmitted message information based on the transmission target identification information, and outputs the transmitted message information;
A computer-readable recording medium storing a program for causing a computer to execute each of the above steps.
(Appendix 17)
The identification information acquisition procedure includes acquiring terminal identification information of a user terminal that has read the object identification information;
In the information output procedure, when the transmission target identification information includes the past usage count (na), the transmission message is transmitted based on the terminal identification information linked to the past usage count (na). 17. The recording medium according to appendix 16, wherein a terminal to which information is to be transmitted is determined, and the transmission message information is output to the determined terminal.
(Appendix 18)
The information output procedure includes, when the transmission target identification information includes the future number of uses (n+b), linking the object identification information, the future number of uses (n+b), and the transmitted message information. The recording medium according to supplementary note 17, which is stored in the storage unit.
(Appendix 19)
Including attribute information acquisition procedure,
The attribute information acquisition procedure includes acquiring user attribute information,
The information output procedure includes, if there is message information linked to the object identification information, the number of uses (n), and the attribute information, outputting the message information to the user terminal;
The transmission information acquisition procedure further includes acquiring transmission destination attribute information from the user terminal;
19. The recording medium according to any one of appendices 16 to 18, wherein the information output procedure determines the destination of the transmission message information based on the transmission target identification information and the destination attribute information.
(Additional note 20)
In the information output procedure, if the transmission target specific information includes the future usage count (n+b), the transmission target identification information and the future usage count are transmitted for each destination attribute information. (n+b) and the transmission message information are stored in the storage unit in association with each other, the recording medium according to appendix 19.

According to the present invention, information exchange via an object becomes possible. The present invention is applicable, for example, to various fields in which multiple articles are used.

10 Information exchange support device 11 Identification information acquisition unit 12 Usage count acquisition unit 13 Information output unit 14 Transmission information acquisition unit 15 Attribute information acquisition unit 101 Central processing unit 102 Memory 103 Bus 104 Storage device 105 Input device 106 Output device 107 Communication device

Claims (10)

including an identification information acquisition unit, a usage frequency acquisition unit, an information output unit, and a transmission information acquisition unit,
The identification information acquisition unit acquires object identification information,
The usage frequency acquisition unit acquires the usage frequency (n) of the object specified by the object identification information,
The information output unit outputs the message information to the user terminal when there is message information linked to the object identification information and the number of uses (n),
The transmission information acquisition unit acquires transmission message information and transmission target specific information from the user terminal,
The transmission target specific information is information specifying the number of times the object is used, and includes at least one of the past number of uses (na) and the future number of uses (n+b),
The information output unit determines a destination of the transmitted message information based on the transmission target identification information, and outputs the transmitted message information.
Information exchange support device. including a storage section;
The identification information acquisition unit acquires terminal identification information of a user terminal that has read the object identification information,
The storage unit stores, for each object identification information, the number of times (n) of use of the object at the time of acquiring the identification information and the terminal identification information, in association with each other,
When the transmission target specific information includes the past number of usages (na), the information output unit outputs the transmission message based on the terminal identification information linked to the past usage number (na). The information exchange support device according to claim 1, wherein the information exchange support device determines a terminal to which information is to be transmitted, and outputs the transmission message information to the determined terminal. When the transmission target identification information includes the future number of uses (n+b), the information output unit links the object identification information, the future number of uses (n+b), and the transmitted message information. The information exchange support device according to claim 2, wherein the information exchange support device stores the information in the storage unit. Including an attribute information acquisition unit,
The attribute information acquisition unit acquires user attribute information,
The information output unit outputs the message information to the user terminal when there is message information linked to the object identification information, the number of uses (n), and the attribute information;
The transmission information acquisition unit further acquires transmission destination attribute information from the user terminal,
The information exchange support device according to any one of claims 1 to 3, wherein the information output unit determines the destination of the transmission message information based on the transmission target identification information and the destination attribute information. When the transmission target specific information includes the future number of uses (n+b), the information output unit outputs the object identification information and the future number of uses for each destination attribute information. The information exchange support device according to claim 4, wherein (n+b) and the transmitted message information are stored in the storage unit in association with each other. Including an identification information acquisition step, a use count acquisition step, an information output step, and a transmission information acquisition step,
The identification information acquisition step acquires object identification information,
The usage count acquisition step acquires the usage count (n) of the object specified by the object identification information;
In the information output step, if there is message information linked to the object identification information and the number of uses (n), output the message information to the user terminal;
The transmission information acquisition step acquires transmission message information and transmission target specific information from the user terminal,
The transmission target specific information is information specifying the number of times the object is used, and includes at least one of the past number of uses (na) and the future number of uses (n+b),
The information output step determines a destination of the transmitted message information based on the transmission target specific information and outputs the transmitted message information.
Information exchange support method. The identification information acquisition step acquires terminal identification information of a user terminal that has read the object identification information,
In the information output step, when the transmission target specific information includes the past number of uses (na), the information outputting step includes transmitting a message based on terminal identification information linked to the past number of uses (na). 7. The information exchange support method according to claim 6, further comprising determining a terminal to which the information is to be transmitted, and outputting the transmission message information to the determined terminal. In the information output step, when the transmission target identification information includes the future number of uses (n+b), the information output step includes linking the object identification information, the future number of uses (n+b), and the sending message information. 8. The information exchange support method according to claim 7, wherein the information exchange support method is stored in the storage unit. Including identification information acquisition procedure, usage count acquisition procedure, information output procedure, and transmission information acquisition procedure,
The identification information acquisition procedure includes acquiring object identification information,
The usage count acquisition procedure acquires the usage count (n) of the object specified by the object identification information;
The information output procedure includes, if there is message information linked to the object identification information and the number of uses (n), outputting the message information to the user terminal;
The transmission information acquisition procedure includes acquiring transmission message information and transmission target identification information from the user terminal,
The transmission target specific information is information specifying the number of times the object is used, and includes at least one of the past number of uses (na) and the future number of uses (n+b),
The information output step determines a destination of the transmitted message information based on the transmission target identification information, and outputs the transmitted message information;
A program for causing a computer to execute each of the above steps. Including identification information acquisition procedure, usage count acquisition procedure, information output procedure, and transmission information acquisition procedure,
The identification information acquisition procedure includes acquiring object identification information,
The usage count acquisition procedure acquires the usage count (n) of the object specified by the object identification information;
The information output procedure includes, if there is message information linked to the object identification information and the number of uses (n), outputting the message information to the user terminal;
The transmission information acquisition procedure includes acquiring transmission message information and transmission target identification information from the user terminal,
The transmission target specific information is information specifying the number of times the object is used, and includes at least one of the past number of uses (na) and the future number of uses (n+b),
The information output step determines a destination of the transmitted message information based on the transmission target identification information, and outputs the transmitted message information;
A computer-readable recording medium storing a program for causing a computer to execute each of the above steps.

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