JP2023180738A - Information processing system and information processing method - Google Patents

Abstract

To provide an information processing system and an information processing method for efficiently generating a system diagram.SOLUTION: An information processing system executes at least one of: first support processing which calculates, upon input of a word as a part of a sentence for representing a first constituent component, similarity between feature quantities of the input word and feature quantities of words included in a plurality of first constituent components, and presents the first constituent component represented by a sentence including a word having high similarity; and second support processing which calculates, upon input of a sentence for representing the first constituent component, similarity between feature quantities of the input sentence and feature quantities of sentences of a plurality of first constituent components, and presents a second constituent component corresponding to the first constituent component represented by a sentence having high similarity.SELECTED DRAWING: Figure 13

Description

The technology of the present disclosure relates to an information processing system and an information processing method.

In the development work of products, etc., system diagrams are created in order to accomplish tasks or solve problems. As such a system diagram, a functional system diagram in VE (Value Engineering) activities, a cause-effect system diagram in QC (Quality Control) activities, etc. are known.

For example, VE activities are organizational activities for creating products with higher value in terms of functionality and cost by examining product functions and costs. Such VE activities proceed in the order of, for example, setting a target, defining the target function, evaluating the function, creating an improvement plan, and implementing the improvement plan. Defining the target functions is a step in which the target functions are discussed and defined among the active members, and the interrelationships of each defined function are organized as a functional lineage diagram in light of the relationship between "purpose" and "means". It is.

Creating a functional diagram is the most important task that determines the success or failure of VE activities, but the problem is that the results are greatly affected by the creator's level of proficiency with VE activities, the degree of thoroughness of preliminary studies, etc. be. Therefore, Patent Document 1 proposes a VE activity support device that makes it possible to efficiently create a functional system diagram. Patent Document 1 discloses that a block diagram consisting of a plurality of constituent elements is displayed on the screen, and when a specific constituent element is specified on the block diagram, all functions predefined for the constituent element are activated. It is disclosed that it is displayed.

Japanese Patent Application Publication No. 2003-030280

As mentioned above, the technology described in Patent Document 1 supports VE activities by displaying all the functions predefined for a specified component, but the displayed functions are , is used as reference material for creating a functional diagram. That is, in the technique described in Patent Document 1, it is necessary for the creator of the functional diagram to determine the interrelationship of each function (for example, the hierarchical relationship from the viewpoint of purpose and means).

The technology of the present disclosure aims to provide an information processing system and an information processing method that make it possible to create a system diagram more efficiently.

In order to achieve the above object, an information processing system of the present disclosure is an information processing system that supports the creation of a system diagram in which a plurality of constituent elements expressed by a sentence including a plurality of words are arranged and related to each other. , a plurality of first components and a plurality of second components are associated with each other, and each of the first component and the second component has a feature amount of the sentence and each word, or a feature amount of the sentence. and at least one processor, wherein when a word that is a part of a sentence for expressing the first component is input, the processor detects characteristics of the input word. a first support process that calculates the degree of similarity between the quantity and the feature quantity of each word included in the plurality of first constituent elements, and presents a first constituent element expressed by a sentence including a word with a high degree of similarity; When a sentence to express one component is input, the degree of similarity between the feature amount of the input sentence and the feature amount of each sentence of the plurality of first components is calculated, and the sentences with higher similarity are selected. At least one of the following is executed: a second support process for presenting a second component corresponding to the first component being expressed;

Preferably, the processor executes the first support process or the second support process when receiving the support request.

Preferably, the processor updates the feature amount using the new first component and second component when receiving the update instruction.

The processor performs a system diagram creation process that creates a system diagram, and a display process that displays on the display a table in which the creator writes information related to each component placed in the system diagram in association with the system diagram. It is preferable to perform the following.

Preferably, the system diagram is a functional system diagram, and the first component and the second component are associated with one another as a purpose and the other as a means to the purpose.

Preferably, the system diagram is a cause-effect system diagram, and the first component and the second component are associated in a relationship such that one is a cause and the other is a result of the cause.

The information processing method of the present disclosure is an information processing method that supports the creation of a system diagram in which a plurality of constituent elements expressed by a sentence including a plurality of words are arranged in association with each other, and includes a plurality of first constituent elements and a plurality of first constituent elements. A plurality of second constituent elements are associated with each other, and data is accumulated in which a feature quantity of a sentence and each word or a feature quantity of the sentence is attached to each of the first constituent element and the second constituent element. When a word that is part of a sentence to express one component is input, the similarity between the feature amount of the input word and the feature amount of each word included in the plurality of first components is calculated. and a first support process that presents a first component expressed by a sentence that includes words with high similarity, and a first support process that presents a first component expressed by a sentence that includes words with high similarity, and a feature of the input sentence when a sentence to express the first component is input. a second support process that calculates the degree of similarity between the amount and the feature amount of each sentence of the plurality of first components, and presents a second component corresponding to the first component expressed by a sentence with a high degree of similarity; Execute at least one of the following.

According to the technology of the present disclosure, it is possible to provide an information processing system and an information processing method that make it possible to create a system diagram more efficiently.

1 is a diagram schematically showing an example of the configuration of an information processing system according to a first embodiment. FIG. 2 is a block diagram showing an example of the hardware configuration of a computer. FIG. 1 is a block diagram showing an example of a functional configuration of an information processing system. FIG. 2 is a diagram conceptually showing a system diagram. It is a figure which shows an example of a system diagram creation screen. FIG. 3 is a diagram showing an example of a data configuration. FIG. 3 is a diagram showing an overview of first support processing. It is a figure explaining the 1st support processing in detail. It is a figure showing the outline of the 2nd support processing. It is a figure showing the outline of the 2nd support processing. It is a flowchart which shows the flow of 2nd support processing. It is a figure explaining the 2nd support processing in detail. FIG. 2 is a sequence diagram showing the overall flow of system diagram creation processing by the information processing system. It is a figure explaining the 2nd support processing concerning the 1st modification.

[First embodiment]
FIG. 1 schematically shows an example of the configuration of an information processing system 2 according to the first embodiment. The information processing system 2 includes a user terminal 3, a support server 4, and an administrator terminal 5. The user terminal 3, the support server 4, and the administrator terminal 5 are connected via a network N so that they can communicate with each other. The network N is the Internet, a LAN (Local Area Network), or the like.

The information processing system 2 uses a "system diagram" for the purpose of disassembling and organizing target products into component parts, grasping the overall picture, and considering solutions in order to solve business problems. ”. A system diagram is a diagram in which a plurality of constituent elements expressed by sentences including a plurality of words are arranged in association with each other.

The system diagram created in this embodiment is a "functional system diagram." A functional diagram is created during VE activities to improve the value of products or services provided by a company. VE is a method that defines the value of the object to which VE is applied in terms of function and cost, and seeks to improve the value by pursuing both function and cost. In particular, by abstracting a concrete object in terms of its function (that is, its function) through a verbal expression, innovative value can be improved.

In VE activities, first, the functions of individual components that make up objects such as parts and work processes are defined by concisely verbalizing them using nouns and verbs. For example, if the target component is a "clock", the function of the clock is defined by verbalizing it as "indicating the time." Then, a functional system diagram is created by organizing and developing the functions of each defined component in terms of the relationship between the purpose and the means for achieving that purpose.

The user terminal 3 is operated by a user 3A who is the creator of the system diagram. The administrator terminal 5 is operated by a system administrator 5A who manages the information processing system 2. The support server 4 supports creation of a system diagram in response to a support request from the user terminal 3. The support server 4 supports "verbalization of components (i.e., text creation)" when creating components constituting a system diagram, and "arrangement of components" when developing a system diagram.

The user terminal 3, the support server 4, and the administrator terminal 5 are each configured by a computer 100 shown in FIG. 2 as an example. FIG. 2 shows an example of the hardware configuration of the computer 100. The computer 100 includes, for example, a processor 101, a storage device 102, an input device 103, a display 104, a communication I/F (Interface) 105, an external I/F 106, and a bus 107.

The processor 101 is an arithmetic device that realizes each function of the computer 100 by reading out operating programs and data stored in the storage device 102 and executing processing. The processor 101 is, for example, a CPU (Central Processing Unit).

The storage device 102 stores operating programs, data, and the like when the processor 101 executes processing. The storage device 102 is a device such as a RAM (Random Access Memory), a ROM (Read Only Memory), or a storage device.

The input device 103 is a device such as a pointing device such as a mouse, a keyboard, or a touch panel that accepts input through touch operations. The input device 103 is used to input each operation signal to the computer 100.

The display 104 is a display device such as a liquid crystal display, and displays processing results etc. by the computer 100. Note that the input device 103 and the display 104 may be integrally formed like a display with a built-in touch panel.

Communication I/F 105 is a communication interface for connecting computer 100 to network N. External I/F 106 is an interface for connecting an external device to computer 100. The external I/F 106 is an interface for connecting an external device such as a storage medium such as a USB (Universal Serial Bus) memory to the computer 100, for example. The bus 107 is connected to each of the above sections and transmits address signals, data signals, various control signals, and the like.

FIG. 3 shows an example of the functional configuration of the information processing system 2. As shown in FIG. The user terminal 3, the support server 4, and the administrator terminal 5 each implement various functions by executing predetermined operating programs on the processor 101 (see FIG. 2). These various functions may be realized by hardware.

The user terminal 3 includes a communication section 31 , an input reception section 32 , a display control section 33 , a system diagram creation support section 34 , and a data storage section 35 . The communication unit 31 connects the user terminal 3 to the network N using the communication I/F 105 (see FIG. 2), and communicates with the support server 4 and the administrator terminal 5. The input receiving unit 32 receives an operation signal generated in response to the user 3A operating the input device 103 (see FIG. 2). The display control unit 33 performs display control to display various information on the display 104.

The system diagram creation support unit 34 causes the display 104 to display a system diagram creation screen via the display control unit 33, and executes the process of creating the system diagram 10 based on the operation signal received by the input reception unit 32. The user 3A can create the system diagram 10 by operating the input device 103 while viewing the system diagram creation screen displayed on the display 104.

The data storage unit 35 is constituted by a storage device 102 (see FIG. 2), and stores a system diagram 10 and a table 12. Table 12 is a table for entering information related to each component arranged in the system diagram 10 in the VE activity. Table 12 is displayed on display 104 in association with system diagram 10. The user 3A can enter information in Table 12 as appropriate using the input device 103.

The support server 4 includes a communication section 41 , a first support processing section 42 , a second support processing section 43 , and a database 44 . The communication unit 41 connects the support server 4 to the network N using the communication I/F 105 (see FIG. 2), and communicates with the user terminal 3 and the administrator terminal 5.

The first support processing unit 42 performs a first support process in response to a support request for document creation of a component transmitted from the user terminal 3 (hereinafter referred to as a first support request), and generates a document by the first support process. The first support information obtained is transmitted to the user terminal 3. The first support process is, for example, by presenting a sentence containing a "verb" that is likely to be a candidate for a functional expression in response to a "noun" that the user 3A inputs when creating a sentence. This is a process that supports the creation of documents representing Note that the first support process is not limited to presenting a sentence that includes a "verb" in response to the input "noun", but may be a process that includes presenting a sentence that includes an "adjective" or the like. .

The second support processing unit 43 performs a second support process in response to a support request regarding arrangement of components transmitted from the user terminal 3 (hereinafter referred to as a second support request), and generates a result of the second support process. The second support information is transmitted to the user terminal 3. The second support process is, for example, when the user 3A is trying to arrange a lower-level component for a certain component, the function represented by the component specified by the user 3A is set as the "purpose", and the function of that purpose is This is a process that presents candidates for functions that represent "means" for realizing.

The database 44 is configured by the storage device 102 (see FIG. 2), and stores the data 20 and the created system diagram 10. The database 44 functions as a network drive for the user terminal 3 and administrator terminal 5. As will be described in detail later, in the data 20, a plurality of first components and a plurality of second components are associated with each other, and each of the first component and second component has a feature amount of a sentence and each word. It is attached. The data 20 is used for the first support processing by the first support processing unit 42 and the second support processing by the second support processing unit 43.

The administrator terminal 5 includes a communication section 51, an input reception section 52, and a feature update processing section 54. The communication unit 51 connects the administrator terminal 5 to the network N using the communication I/F 105 (see FIG. 2), and communicates with the support server 4. The input receiving unit 52 receives an operation signal generated in response to the user 3A operating the input device 103 (see FIG. 2).

When the input receiving unit 52 receives an update instruction, the feature updating processing unit 54 executes a feature updating process of acquiring the created system diagram 10 from the support server 4 and updating the feature. Specifically, the feature amount update processing unit 54 recalculates the feature amount using the relationship between the components included in the created system diagram 10. That is, the feature amount update processing unit 54 updates the feature amount using the new first component and second component included in the created system diagram 10.

The feature amount update processing unit 54 transmits the feature amount updated by the feature amount update process to the support server 4. The data 20 accumulated in the database 44 is updated by the feature amount received by the support server 4 from the administrator terminal 5. That is, the feature amount update processing unit 54 updates the data 20 stored in the database 44.

FIG. 4 conceptually shows the system diagram 10. In this embodiment, the system diagram 10 is a functional system diagram, and is a diagram in which specific means are systematically developed to achieve the purpose. In the system diagram 10, components representing conceptually higher-order functions are arranged on the left side, and components representing lower-order functions are arranged on the right side. Each component serves as an end to lower-level components and a means to higher-level components.

FIG. 5 shows an example of a system diagram creation screen. A system diagram 10 and a table 12 created by the user 3A are displayed on the system diagram creation screen. In the example shown in FIG. 5, a plurality of components F1 to F6 whose functions are expressed in text are arranged in the system diagram 10. Components F2 and F3 are arranged below the component F1, and components F4 to F6 are arranged below the component F2.

Table 12 is arranged adjacent to system diagram 10. Table 12 is provided with entry columns that allow the user 3A to enter alternatives, ideas, evaluations, etc. for each component.

FIG. 6 shows an example of the structure of the data 20. The data 20 includes a plurality of first components (components 1-1 to 1-n) and a plurality of second components (components 2-1 to 2-n) that are associated with each other. In this embodiment, the first component and the second component are associated with each other based on the relationship between a purpose and a means for achieving that purpose.

A feature amount is attached to each of the first component and the second component. The feature amount of the first component includes the linguistic feature amount of the sentence representing the first component, and the linguistic feature amount of each word included in the sentence representing the first component. Similarly, the feature amount of the second component includes the linguistic feature amount of the sentence representing the second component, and the linguistic feature amount of each word included in the sentence representing the second component. Linguistic feature amounts are numerical representations of features of words or sentences, and are known in the field of natural language processing. Specifically, the feature quantity of this embodiment is to numerically express the appearance pattern of words in a document expressing a constituent element, and numerically express the characteristics of the words included in the constituent element and the document expressing the constituent element. This is what I did. The feature amount is expressed as a feature amount vector, for example.

FIG. 7 shows an overview of the first support processing by the first support processing unit 42. When creating the system diagram 10, the user 3A uses the input device 103 of the user terminal 3 to input sentences expressing functions. At this time, the user 3A can request assistance using the input device 103. For example, as shown in FIG. 7, the user 3A inputs a support request using the input device 103 after inputting a part of the sentence.

When the first support processing unit 42 receives a support request from the user terminal 3, it transmits the first support information generated by executing the first support process to the user terminal 3. For example, as shown in FIG. 7, the first support information is displayed in the small window 22 as a pull-down menu. The small window 22 displays a plurality of sentences including words that have a high degree of similarity to the feature amount of the word input by the user 3A. The user 3A can use the input device 103 to select one sentence from a plurality of sentences displayed in the small window 22, thereby inputting a sentence suitable for a desired function.

In the example shown in FIG. 7, the user 3A makes a support request after inputting "rotor" in the column of component F2, and selects "turn the rotor" from the multiple sentences presented, thereby requesting assistance from the configuration element F2. The input of the sentence expressing the function of element F2 has been completed.

FIG. 8 explains the first support process in detail. When a word that is part of a sentence for expressing a first component is input and a support request is received, the first support processing unit 42 combines the feature amount of the input word and a plurality of first configurations. Calculate the degree of similarity between each word included in the element and the feature amount. Then, the first support processing unit 42 extracts and presents a first component expressed by a sentence including a word with a high degree of similarity (for example, a word with a degree of similarity equal to or higher than a certain value). Note that, for example, when the feature amounts are expressed as feature vectors, the similarity can be expressed as a distance between the feature vectors (Euclidean distance, Mahalanobis distance, etc.). The same applies to the degree of similarity calculated by the second support processing unit 43.

In this way, the first support processing unit 42 executes the extraction process based on the similarity of the feature amounts of words. Therefore, even if there is no component that includes a word that completely matches the input word among the components included in the data 20, the first support processing unit 42 can determine whether the data 20 has similar characteristics or not. Components including words can be extracted and presented.

In the example shown in FIG. 8, the first support processing unit 42 calculates the degree of similarity between the feature amount of the word "rotor" and the feature amount of each word included in the constituent elements 1-1 to 1-n, Component 1-1 and component 1-2 that include words with similarity equal to or higher than a certain value are extracted. The first support processing unit 42 transmits the extracted one or more first components to the user terminal 3 as first support information.

9 and 10 show an overview of the second support processing by the second support processing section 43. For example, as shown in FIG. 7, after creating the component F2, the user 3A can request assistance using the input device 103 when attempting to arrange lower components to the component F2.

When the second support processing unit 43 receives a support request from the user terminal 3, it transmits the second support information generated by executing the second support process to the user terminal 3. For example, as shown in FIG. 9, the second support information is displayed within the small window 24. A plurality of components are presented in the small window 24 as candidates for subordinate components to the component F2 to be supported.

In the example shown in FIG. 9, the first candidate and the second candidate are presented in the small window 24 by making a support request after the user 3A creates the component F2. When the user 3A selects one candidate using the input device 103, one or more components are arranged below the component F2. FIG. 10 shows an example in which components F4 to F6 are placed below component F2 by the user 3A selecting the first candidate.

FIG. 11 shows the flow of the second support process. FIG. 12 explains the second support process in detail. When a sentence for expressing a first component is input and a support request is received, the second support processing unit 43 combines the feature amount of the input sentence and the characteristics of each sentence of the plurality of first components. The degree of similarity with the amount is calculated (step S10). Next, the second support processing unit 43 extracts a first component expressed by a sentence with a high degree of similarity (for example, a sentence with a degree of similarity equal to or higher than a certain value) (step S11), and A second component corresponding to is extracted (step S12). Then, the second support processing unit 43 presents the extracted second component (step S13).

In this way, the second support processing unit 43 executes the extraction process based on the similarity of the feature amounts of the sentences. Therefore, even if there is no component that includes a sentence that completely matches the support target sentence among the components included in the data 20, the second support processing unit 43 can process a sentence that has similar characteristics. It is possible to extract and present components including.

In the example shown in FIG. 12, the second support processing unit 43 calculates the degree of similarity between the feature amount of the sentence "turn the rotor" and the feature amount of each sentence representing the constituent elements 1-1 to 1-n. , component 1-1 and component 1-2 that include words with a degree of similarity equal to or higher than a certain value are extracted. Then, the second support processing unit 43 extracts a component 2-1 and a component 2-2 corresponding to the extracted component 1-1 and component 1-2. The second support processing unit 43 transmits the extracted one or more second components to the user terminal 3 as second support information.

FIG. 13 shows the overall flow of the system diagram creation process by the information processing system 2. First, when the user 3A inputs an instruction to start creating a system diagram using the input device 103 (step S20), the user terminal 3 performs a display process to display a system diagram creation screen on the display 104 (step S21). The user 3A creates the system diagram 10 according to the system diagram creation screen, and when assistance is required when inputting a sentence expressing a function, performs a first assistance request operation using the input device 103 (step S22). The user terminal 3 transmits the first support request to the support server 4 in response to the user 3A performing the first support request operation (step S23).

Upon receiving the first support request, the support server 4 executes the first support process (step S24), and transmits the first support information generated by the first support process to the user terminal 3 (step S25). The user 3A can complete the input of the sentence based on the first support information.

Subsequently, when the user 3A needs assistance when attempting to arrange a subordinate component to a certain component, the user 3A performs a second assistance request operation using the input device 103 (step S26). The user terminal 3 transmits the second support request to the support server 4 in response to the user 3A performing the second support request operation (step S27).

Upon receiving the second support request, the support server 4 executes the second support process (step S28), and transmits the second support information generated by the second support process to the user terminal 3 (step S29). The user 3A can complete the arrangement of the components based on the second support information.

Subsequently, when the creation of the system diagram 10 is completed, the user 3A uses the input device 103 to perform a system diagram creation end operation (step S30). The user terminal 3 transmits the created system diagram 10 to the support server 4 in response to the user 3A performing the system diagram creation end operation (step S31). The support server 4 stores the received system diagram 10 in the database 44 (step S32).

The system administrator 5A can instruct the data 20 to be updated at any timing. When the system administrator 5A performs an update instruction operation (step S33), the administrator terminal 5 requests the support server 4 to read the system diagram 10 (step S34). The support server 4 reads out the system diagram 10 stored in the database 44 in response to a request from the administrator terminal 5, and transmits it to the administrator terminal 5 (step S35).

The administrator terminal 5 executes the feature update process using the system diagram 10 received from the support server 4 (step S36). In the feature amount update process, a calculation process for calculating a linguistic feature amount is performed using the first component and the second component included in the system diagram 10. The administrator terminal 5 transmits the feature amount updated by the feature amount update process to the support server 4 (step S37). In the support server 4, the data 20 is updated using the feature amount received from the administrator terminal 5 (step S38). Specifically, the feature amounts of words and sentences received from the administrator terminal 5 are attached to the first component and the second component. The administrator terminal 5 uses the functional expressions, purposes, and means relationships of the components included in the system diagram 10 as learning data to learn the relationships between words, sentences, and functions at any timing specified by the system administrator 5A. New knowledge is added to the data 20 by learning it as a feature amount.

Thereafter, when the support server 4 receives a support request (first support request or second support request) from the user terminal 3, the support server 4 executes the first support process or the second support process using the updated data 20. do.

Conventionally, in order to create the system diagram 10, the user 3A needs to have knowledge or experience regarding the target, and it has been difficult to create the system diagram 10 for a target with which the user 3A has little knowledge or experience. However, since the information processing system 2 of the present disclosure executes the first support process or the second support process in response to a support request from the user 3A, the system diagram 10 can be more efficiently processed even for targets with little knowledge or experience. can be created. For example, by receiving support from the support server 4, the user 3A can create the system diagram 10 even for a target in a new area or field that has not been registered in advance.

Modifications of the first embodiment will be described below.

[First modification]
In the first embodiment, the system diagram 10 is created so as to conceptually expand from higher-level functions to lower-level functions, but when the system diagram 10 is created to trace back from lower-level functions to higher-level functions There is. For this reason, the second support processing unit 43 of the support server 4 is not limited to presenting lower-order components to the support target component, but may also present higher-order components to the support target component.

For example, when arranging lower-level components, the second support processing unit 43 presents function candidates representing the "means" for realizing the desired function in response to the input of the function as the "purpose". . Furthermore, when tracing back to higher-level components, the second support processing unit 43 presents candidates for the function that is the "purpose" in response to the input of the function that is the "means." For example, in the former case, in response to an input with the purpose of "indicating time," the means "indicating hours," "indicating minutes," and "indicating seconds." This is a process of presenting candidates. The latter is a process of presenting candidates for the purpose of "indicating time" and "measuring time" in response to the input of the means "indicating hours."

FIG. 14 explains the second support process according to the first modification. In FIG. 14, the first component is the lower order (that is, the means), and the second component is the upper order (that is, the purpose). The second support process according to this modification is the same as the second support process according to the first embodiment, except that the relationship between the first component and the second component is different.

According to this modification, the user 3A can receive support not only when expanding the constituent elements downward but also when tracing the constituent elements upward, so that the user 3A can easily and comprehensively view the system diagram 10. It becomes possible to create

[Second modification]
In the first embodiment, the feature amount update processing unit 54 of the administrator terminal 5 updates the data 20 by calculating the feature amount using the created system diagram 10. In addition, the data 20 may be updated using information such as patent document information acquired from an external source. For example, the administrator terminal 5 accumulates information such as [problems] and [solutions] described in patent publications in the data storage unit 53, and generates the data 20 based on the created system diagram 10 and the accumulated information. Update. Note that when the administrator terminal 5 accumulates the information described in the patent publication, it is preferable to convert the information described in the patent publication into a linguistic expression representing the function of the component on the system diagram 10.

[Other variations]
In the first embodiment, the system diagram 10 is a functional system diagram. A functional diagram can be created by analyzing the parts that make up the product, by analyzing the operation of the product, or by examining the functions of the product. In the functional diagram, the first component and the second component are associated with one another as a purpose and the other as a means to the purpose.

The system diagram 10 is not limited to such a functional system diagram, but may be a cause-and-effect system diagram. In the cause-effect system diagram, the first component and the second component are associated in a relationship where one is a cause and the other is an effect for the cause. Such a cause-and-effect diagram is created, for example, during QC activities.

Further, in the first embodiment, the support server 4 executes the first support process and the second support process, but the user terminal 3 may execute the first support process and the second support process. In this case, the support server 4 does not need to function as a computer, and may function as a network drive that provides support programs, data 20, etc. to the user terminal 3.

Further, in the first embodiment, the feature amount of the sentence and each word is attached to each of the first component and the second component, but only the feature amount of the sentence may be attached. That is, it is only necessary to attach the feature amount of the sentence and each word, or the feature amount of the sentence to each of the first component and the second component.

In the above embodiment, the hardware structure of a processing unit that executes various processes included in the information processing system 2 is the following various processors. In the embodiment described above, each of the user terminal 3, the support server 4, and the administrator terminal 5 is configured with a computer 100, and the plurality of processors 101 included in each computer 100 correspond to the processors of the information processing system 2. Note that the number of computers 100 included in the information processing system 2 and the number of processors 101 of the computers 100 are not limited to three, but may be one or more. That is, the information processing system 2 may be configured with one computer 100.

Various types of processors include CPUs, programmable logic devices (PLDs), dedicated electric circuits, and the like. As is well known, a CPU is a general-purpose processor that executes software (programs) and functions as various processing units. A PLD is a processor such as an FPGA (Field Programmable Gate Array) whose circuit configuration can be changed after manufacturing. The dedicated electric circuit is a processor such as an ASIC (Application Specific Integrated Circuit) that has a circuit configuration specifically designed to execute a specific process.

One processing unit may be composed of one of these various processors, or may be composed of a combination of two or more processors of the same type or different types (for example, multiple FPGAs or a combination of a CPU and FPGA). may be done. Further, the plurality of processing units may be configured with one processor. First, as an example of configuring multiple processing units with one processor, there is a configuration in which one processor is configured by a combination of one or more CPUs and software, and this processor functions as multiple processing units. . Second, there is a form that uses a processor that implements the functions of an entire system including a plurality of processing units with a single IC chip, as typified by a system on chip (SoC). In this way, various processing units are configured using one or more of the various processors described above as a hardware structure.

Furthermore, the hardware structure of these various processors is, more specifically, an electric circuit (circuitry) that is a combination of circuit elements such as semiconductor elements.

It goes without saying that the present disclosure is not limited to the above-described embodiments and modifications, and may employ various configurations without departing from the gist. Further, the present disclosure extends to a computer-readable storage medium that non-temporarily stores the program in addition to the program.

2 Information processing system 3 User terminal 3A User 4 Support server 5 Administrator terminal 5A System administrator 10 System diagram 12 Table 20 Data 22 Small window 24 Small window 31 Communication unit 32 Input reception unit 33 Display control unit 34 System diagram creation support unit 35 Data storage section 41 Communication section 42 First support processing section 43 Second support processing section 44 Database 51 Communication section 52 Input reception section 54 Feature update processing section 100 Computer 101 Processor 102 Storage device 103 Input device 104 Display 105 Communication I/ F
106 External I/F
107 Bus F1 to F6 Component N Network

Claims (7)

An information processing system that supports the creation of a system diagram in which a plurality of constituent elements expressed by sentences including multiple words are arranged in relation to each other,
A plurality of first components and a plurality of second components are associated with each other, and each of the first component and the second component has a feature amount of a sentence and each word, or a feature amount of the sentence. a database that accumulates attached data;
at least one processor;
The processor includes:
When a word that is part of a sentence to express the first component is input, similarity between the feature amount of the input word and the feature amount of each word included in the plurality of first components a first support process that calculates the degree of similarity and presents the first component expressed by a sentence containing words with high degree of similarity;
When a sentence for expressing the first component is input, the degree of similarity between the feature amount of the input sentence and the feature amount of each sentence of the plurality of first components is calculated, and the degree of similarity is calculated. a second support process for presenting the second component corresponding to the first component expressed by a high-quality sentence;
An information processing system that executes at least one of the following. The information processing system according to claim 1, wherein the processor executes the first support process or the second support process when receiving a support request. The information processing system according to claim 1, wherein the processor updates the feature amount using the new first component and the second component when receiving an update instruction. The processor includes:
A system diagram creation process for creating the system diagram;
The information according to claim 1, further comprising performing a display process of displaying on a display a table for a creator to fill in information related to each component arranged in the system diagram in association with the system diagram. processing system. The system diagram is a functional system diagram,
The information processing system according to claim 1, wherein the first component and the second component are associated with each other in a relationship where one is a purpose and the other is a means for achieving the purpose. The system diagram is a cause-effect system diagram,
The information processing system according to claim 1, wherein the first component and the second component are associated in a relationship such that one is a cause and the other is a result of the cause. An information processing method for supporting the creation of a system diagram in which a plurality of constituent elements expressed by a sentence including a plurality of words are arranged in relation to each other, the method comprising:
A plurality of first components and a plurality of second components are associated with each other, and each of the first component and the second component has a feature amount of a sentence and each word, or a feature amount of the sentence. Accumulate the attached data,
When a word that is part of a sentence to express the first component is input, similarity between the feature amount of the input word and the feature amount of each word included in the plurality of first components a first support process that calculates the degree of similarity and presents the first component expressed by a sentence containing words with high degree of similarity;
When a sentence for expressing the first component is input, the degree of similarity between the feature amount of the input sentence and the feature amount of each sentence of the plurality of first components is calculated, and the degree of similarity is calculated. a second support process for presenting the second component corresponding to the first component expressed by a high-quality sentence;
An information processing method that performs at least one of the following.