JP2023168353A - Information management system, information processing apparatus, program, and method for making use of questionnaire - Google Patents

Abstract

To provide an information processing system that can flexibly make use of a questionnaire survey without depending on material information.SOLUTION: An information processing system performs management of a questionnaire survey conducted in a plurality of terminal devices, and comprises: means that manages questionnaire information including the conduct situation of a questionnaire survey and receives an operation to edit information on a questionnaire survey that is not currently conducted; means that transmits, to a first terminal device, information for displaying a questionnaire survey result screen on the basis of a request from the first terminal device to start a questionnaire survey that is not conducted yet and transmits, to a second terminal device, information for displaying a questionnaire survey answer screen; and means that transmits, to the first terminal device, information for updating the questionnaire survey result screen displayed on the first terminal on the basis of an answer to the questionnaire survey from the second terminal device.SELECTED DRAWING: Figure 1

Description

The present invention relates to an information processing system, an information processing device, a program, and a questionnaire operation method.

In recent years, electronic conference systems such as paperless conference systems have come into use for the purpose of reducing printing costs and labor and for effective meeting management and discussion.

For example, there is an electronic conference system in which display content is shared in advance between information processing apparatuses and user operation information is exchanged, thereby making it possible to share a display screen that reflects input operations with a small amount of data. Some of these electronic conference systems send questionnaires set up by the presenter's information processing terminal in association with materials to the audience's information processing terminals, and the audience's information processing terminals respond to the questionnaire (for example, (See Patent Document 1).

In conventional electronic conference systems, a conference client device acquires document information and questionnaire information associated with the document information from a conference server device when participating in a conference. Therefore, in conventional electronic conference systems, it is necessary to register material information and questionnaire information associated with the material information before the start of the meeting, and it is necessary to register the questionnaire information during the meeting after the material information is distributed, depending on the material information. I couldn't add or edit anything without doing that.

The embodiments of the present invention have been made in view of the above points, and an object of the present invention is to provide an information processing system that can flexibly operate a questionnaire without depending on material information.

In order to achieve the above object, claim 1 of the present application provides an information processing system that uses one or more information processing devices to manage a questionnaire conducted on a plurality of terminal devices, and which manages questionnaire information including the implementation status of the questionnaire. an information management means for managing and accepting editing operations for questionnaire information whose implementation status is other than "in progress"; Information for displaying a questionnaire result screen on the device is transmitted to the first terminal device, and a questionnaire response screen is sent to a second terminal device other than the first terminal device included in the plurality of terminal devices. a questionnaire information transmitting means for transmitting information for displaying a questionnaire; and a questionnaire information transmitting means for transmitting information for updating the questionnaire result screen displayed by the first terminal device based on the answers to the questionnaire from the second terminal device. The present invention is characterized by comprising a questionnaire result transmitting means for transmitting to the first terminal device.

According to the embodiment of the present invention, a questionnaire can be operated flexibly without depending on material information.

FIG. 1 is a configuration diagram of an example of a conference system according to the present embodiment. FIG. 1 is a hardware configuration diagram of an example of a computer configuring a conference system according to the present embodiment. FIG. 1 is a functional block diagram of an example of a conference system. FIG. 2 is a functional block diagram of an example of a display control section, a communication section, an information processing section, and an information management section of a client terminal. FIG. 2 is a functional block diagram of an example of a communication unit and an information processing unit of the conference server device. FIG. 3 is a configuration diagram of an example of questionnaire information. FIG. 3 is a configuration diagram of an example of reference information associated with a questionnaire. It is an image diagram of an example of a screen used when registering and editing a questionnaire from an administrator terminal. It is an image diagram of an example of a screen used when registering and editing a questionnaire from an administrator terminal. It is an image diagram of an example of a screen used when registering and editing a questionnaire from an administrator terminal. It is an image diagram of an example of a screen used when registering and editing a questionnaire from a presenter terminal. FIG. 3 is a sequence diagram of an example of a questionnaire implementation process. It is an image diagram of an example of a questionnaire list screen. It is an image diagram of an example of a questionnaire response screen. It is an image diagram of an example of a questionnaire result screen. It is an image diagram of an example of a screen after answering a questionnaire. FIG. 3 is a configuration diagram of an example of aggregated questionnaire results.

Next, embodiments of the present invention will be described in detail. In this embodiment, a conference system is shown as an example, but the present invention can also be applied to other systems that share a display screen of materials, such as a seminar system or an educational system.
[First embodiment]
<System configuration>
FIG. 1 is a configuration diagram of an example of a conference system according to this embodiment. A conference system 1 in FIG. 1 shows, as an example, a configuration in which a conference server device 10 and a plurality of client terminals 12 are connected to a network N1 such as a LAN.

The conference server device 10 receives conference registration requests, material data registration requests, etc., and stores them as conference information. Further, the conference server device 10 holds a conference, controls participation, and the like. The conference server device 10 can be realized by software or services that operate on one or more computers. Furthermore, the conference server device 10 can also be implemented in the form of a so-called cloud service. The conference server device 10 is realized by, for example, a device dedicated to the conference system 1 or an information processing device such as a general workstation or a PC.

The client terminals 12 include an administrator terminal operated by a conference administrator (operator) and a participant terminal operated by conference participants. The client terminal 12, which is an administrator terminal, is equipped with an application called a management tool. The management tool includes a function of registering a conference, material data, and a questionnaire in the conference server device 10, a function of registering conference participants, and the like.

Further, the client terminal 12, which is a participant terminal, is loaded with a conference application (hereinafter simply referred to as a conference application). The conference app has the ability to display a list of conferences, materials, questionnaires, etc.

The client terminal 12 may be a PC, a tablet terminal, a terminal device such as a smartphone, a mobile phone, a PDA, a wearable terminal, a virtual machine, a projector, an electronic blackboard, or a device dedicated to the conference system 1. The application running on the client terminal 12 may be a native application or a web browser and a web application running on the web browser.

Further, the client terminal 12, which is a participant terminal, has the function of acquiring conference information from the conference server device 10, downloading material data, and participating in the conference. Note that the conference system 1 may allow any user participating in the conference to become a presenter.

Before a conference is held, an administrator or a presenter registers conference information, material data, questionnaire information, etc. from the client terminal 12 to the conference server device 10. Participants in the conference log in to the conference server device 10 from client terminals 12 that are participant terminals. The conference server device 10 performs authentication depending on whether authentication information such as a login ID and password received from the client terminal 12 at the time of login matches authentication information stored in a user information DB to be described later.

If the authentication is successful, a session associated with the login ID is established between the client terminal 12 and the conference server device 10. Note that the conference server device 10 does not need to request authentication information when the client terminal 12 logs in. In this case, the session established by the conference server device 10 issuing a communication ID for identifying the communication destination and assigning it to the client terminal 12 can be associated with the communication ID.

Note that after establishing a session with the conference server device 10 without using authentication information, the client terminal 12 may log in to the conference server device 10 using the authentication information at a predetermined timing. In this case, a session associated with the login ID is established instead of the communication ID.

Thereafter, the client terminal 12 of the participant specifies the conference he or she wants to participate in from among the conferences included in the conference information received from the conference server device 10, and sends a participation request including the conference ID of the specified conference to the conference server device 10. This allows you to participate in the meeting.

Specifically, the conference server device 10 manages the participation status in the conference by associating the received conference ID with the login ID or communication ID corresponding to the client terminal 12 that sent the participation request. By managing in this manner, the conference server device 10 can grasp which client terminals 12 are participating in which conferences. Note that when the conference server device 10 receives a request to leave the conference from the client terminal 12, it updates the participation state of the client terminal 12 so that the conference ID is not associated with the login ID or communication ID. . After updating the participation status in the conference, the conference server device 10 acquires the material data associated with the conference ID in the conference information DB, and transmits the acquired material data to the client terminal 12 that is the source of the participation request. . The received material data is displayed on the client terminal 12 of the conference participant who received the material data.

While the client terminal 12, which is a participant terminal, is participating in a conference, the display screen of material data is synchronized with the participant terminal (hereinafter referred to as a presenter terminal) operated by a presenter in the conference. The presenter terminal has information indicating the authority of the presenter as role information. The information indicating the presenter's authority may be acquired voluntarily through operations input to the presenter terminal, or may be acquired by receiving it from the conference server device 10 by being specified by another client terminal 12. Good too.

Participant terminals operated by audience members other than the presenter (hereinafter referred to as audience terminals) receive input operations (page turning, handwritten notes, etc.) sent from the conference server device 10 in response to operations on the presenter terminal. The display screen can be shared with the presenter terminal by receiving operation information shown in real time via a session and reflecting the same operation on the display screen of the material data based on the received operation information. The operation information can be transmitted by the conference server device 10 transmitting it via a session to the participating client terminal 12 corresponding to the login ID or communication ID associated with the same conference ID as the presenter terminal. . The audience terminals do not have information indicating the presenter's authority as role information. The client terminal 12, which does not have information indicating the presenter's authority, may receive information indicating the audience as role information from the conference server device 10, for example. Note that a plurality of client terminals 12 may have information indicating the presenter's authority within one conference.

For example, when a page of material data is turned over on a presenter's terminal, a page of material data is also turned on the audience terminal, and the same screen is shared. In addition, if the presenter writes handwritten notes using a touch pen or mouse to draw marks, lines, or add text on the presenter's terminal, the notes will be reflected on the screen of the audience's terminals.

Furthermore, a questionnaire registered by the presenter in the conference server device 10 in advance or registered in the conference server device 10 during the conference can be distributed to the audience terminals. The results of responses to the questionnaire are processed in real time by the conference server device 10 and reflected on the display of the presenter's terminal. The presenter can close the survey, display the survey results on audience terminals, and share the survey results with the audience. Additionally, distribution of questionnaires, deadlines, and sharing of questionnaire results can also be done from the administrator terminal.

The above-mentioned conference administrator (operator) can support presenters during the conference. With support from the administrator, presenters can focus on their explanations. In the conference system 1 according to the present embodiment, operations such as starting a questionnaire, closing the questionnaire, and sharing the questionnaire results can be performed by the administrator or by the presenter.

In the conference system 1, the conference server device 10 and the client terminal 12 are capable of data communication via the network N1. In addition to a LAN, the network N1 may be the Internet or a dedicated line, or may be wired or wireless.

The material data is, for example, electronic data in a file format such as PDF, PPT, WORD, EXCEL, JPEG, PNG, BMP, HTML, or XML, but may be in other formats. Further, the material data may be electronic data such as images or moving images. In this embodiment, an example will be explained in which the material data is electronic data including a plurality of pages.

<Hardware configuration>
The conference server device 10 and the client terminal 12 are realized by the hardware configuration shown in FIG. 2, for example. FIG. 2 is a hardware configuration diagram of an example of a computer configuring the conference system according to this embodiment.

The client terminal 12 shown in FIG. 2 includes an input device 501, a display device 502, an external I/F 503, a RAM 504, a ROM 505, a CPU 506, a communication I/F 507, an HDD 508, and the like, each of which is interconnected by a bus B. Note that the client terminal 12 may have a configuration including a camera, a microphone, a speaker, and the like.

The input device 501 includes a keyboard, a mouse, a touch panel, etc., and is used by the user to input various operation signals. The display device 502 includes a display and the like, and displays the results of processing by the computer. Communication I/F 507 is an interface that connects the computer to various networks. This allows the computer to perform data communication via the communication I/F 507.

Furthermore, the HDD 508 is an example of a nonvolatile storage device that stores programs and data. The programs and data stored in the HDD 508 include an OS, which is basic software that controls the entire computer, and application software (hereinafter simply referred to as an application) that provides various functions on the OS. Note that instead of the HDD 508, the computer may use a drive device (for example, a solid state drive: SSD) that uses flash memory as a storage medium.

External I/F 503 is an interface with an external device. The external device includes a recording medium 503a and the like. This allows the computer to read and/or write to the recording medium 503a via the external I/F 503. The recording medium 503a includes a flexible disk, CD, DVD, SD memory card, USB memory, SIM card, and the like.

The ROM 505 is an example of a nonvolatile semiconductor memory (storage device) that can retain programs and data even when the power is turned off. The ROM 505 stores programs and data such as the BIOS, OS settings, and network settings that are executed when the computer is started. The RAM 504 is an example of a volatile semiconductor memory (storage device) that temporarily holds programs and data.

The CPU 506 is an arithmetic unit that implements control and functions of the entire computer by reading programs and data from a storage device such as the ROM 505 and the HDD 508 onto the RAM 504 and executing processing. CPU 506 may be implemented with one processor or multiple processors. The client terminal 12 can implement various processes as described below, for example, by executing programs with the above hardware configuration.

The conference server device 10 shown in FIG. 2 includes an input device 601, a display device 602, an external I/F 603, a RAM 604, a ROM 605, a CPU 606, a communication I/F 607, an HDD 608, etc., each of which is interconnected via a bus B. There is. The hardware configuration of the conference server device 10 is similar to that of the client terminal 12, but the input device 601 and the display device 602 may be connected and used when necessary. For example, the conference server device 10 can implement various processes as described below by executing a program using the above-mentioned hardware configuration.

<Software configuration>
The conference server device 10 and client terminal 12 of the conference system 1 according to this embodiment are realized by the following functional blocks.

FIG. 3 is a functional block diagram of an example of a conference system. It should be noted that the functional blocks in FIG. 3 show the functions necessary for explaining this embodiment among the functions provided by the conference server device 10 and the client terminal 12, and other functions may also exist.

The conference server device 10 in FIG. 3 implements a communication section 20, an information processing section 22, an authentication section 24, and an information management section 26 by executing programs. Further, the client terminal 12 realizes a UI control section 30, a communication section 32, an information processing section 34, a login request section 36, and an information management section 38 by executing the program.

The communication unit 20 of the conference server device 10 controls communication with the client terminal 12. The information processing unit 22 performs information processing such as conference registration and conference control. The authentication unit 24 performs processing related to authentication. The information management unit 26 manages a user information DB, a conference information DB, and the like. The user information DB stores user information. Specifically, the user information is authentication information necessary for authentication, such as a login ID and password. Note that the login ID also includes a user ID and a terminal ID. User information may be edited or added by logging into the conference server device 10 from the client terminal 12 and accessing the user information DB. Further, the conference information DB stores conference information.

The conference information shown in FIG. 3 is information related to the conference registered from the client terminal 12 by the conference administrator or presenter. The conference information in FIG. 3 includes a conference ID, conference name, document data, authentication information, questionnaire information, response information, reference information, and the like. The response information indicates the response results of the questionnaire.

The UI control unit 30 of the client terminal 12 includes a display control unit 40, an input operation control unit 42, and the like, and performs control regarding UI (user interface) display. The display control unit 40 controls the display of the UI. The input operation control unit 42 receives input operations from the user and performs control based on the input operations. The communication unit 32 controls communication with the conference server device 10. The information processing unit 34 performs information processing such as the above-mentioned meeting participation processing and processing of operation information received during the meeting. The login request unit 36 receives a login request from a user, and transmits the login request to the conference server device 10 in order to authenticate the user and the terminal. The information management unit 38 manages necessary information in the client terminal 12.

The display control unit 40, communication unit 32, information processing unit 34, and information management unit 38 of the client terminal 12 shown in FIG. 3 are realized by, for example, functional blocks shown in FIG. 4. FIG. 4 is a functional block diagram of an example of a display control section, a communication section, an information processing section, and an information management section of the client terminal.

FIG. 4(A) is a functional block diagram of the display control unit 40. The display control section 40 includes a questionnaire registration screen display section 51, a questionnaire list screen display section 52, a questionnaire response screen display section 53, and a questionnaire result screen display section 54. The questionnaire registration screen display section 51 controls the display of the questionnaire registration screen. The questionnaire list screen display section 52 controls the display of the questionnaire list screen. The questionnaire response screen display section 53 controls the display of the questionnaire response screen. The questionnaire result screen display section 54 controls the display of the questionnaire result screen.

FIG. 4(B) is a functional block diagram of the communication section 32. The communication section 32 has a questionnaire information transmitting/receiving section 61. The questionnaire information transmitting and receiving unit 61 transmits and receives questionnaire information to and from the conference server device 10 .

FIG. 4(C) is a functional block diagram of the information processing section 34. The information processing section 34 includes a questionnaire registration screen generation section 71, a questionnaire list screen generation section 72, a questionnaire response screen generation section 73, and a questionnaire result screen generation section 74. The questionnaire registration screen generation unit 71 generates a questionnaire registration screen. The questionnaire list screen generation unit 72 generates a questionnaire list screen. The questionnaire response screen generation unit 73 generates a questionnaire response screen. The questionnaire result screen generation unit 74 generates a questionnaire result screen.

FIG. 4(D) is a functional block diagram of the information management section 38. The information management section 38 has a questionnaire information management section 81 . The questionnaire information management section 81 manages questionnaire information.

Further, the communication section 20 and the information processing section 22 of the conference server device 10 shown in FIG. 3 are realized by, for example, the functional blocks shown in FIG. 5. FIG. 5 is a functional block diagram of an example of a communication unit and an information processing unit of the conference server device.

FIG. 5(A) is a functional block diagram of the communication unit 20. The communication section 20 has a questionnaire information transmitting/receiving section 91 and a questionnaire result transmitting/receiving section 92. The questionnaire information transmitting/receiving section 91 transmits and receives questionnaire information to and from the client terminal 12 . The questionnaire result transmitting/receiving unit 92 transmits information for updating the questionnaire result screen displayed on the presenter terminal.

FIG. 5(B) is a functional block diagram of the information processing section 22. The information processing section 22 is configured to include a questionnaire information processing section 101 . The questionnaire information processing unit 101 performs processing related to questionnaire information.

Note that the functional blocks shown in FIGS. 3 to 5 are examples. For example, some of the functional blocks included in the conference server device 10 in FIG. 3 may operate in other information processing devices or client terminals 12. In that case, the functional blocks communicate with each other and exchange information as necessary.

The conference administrator (operator) registers questionnaire information by operating the management tool installed on the administrator terminal. The presenter may register the questionnaire information using a conference application installed on the presenter's terminal, for example. When the questionnaire is started, participant terminals operated by conference participants generate a screen corresponding to the above-mentioned role information (presenter or audience). For example, the presenter terminal generates a questionnaire registration screen, a questionnaire list screen, or a questionnaire result screen. The audience terminal generates a questionnaire response screen or a questionnaire result screen.

Audience members respond to the questionnaire from the questionnaire response screen. The audience terminals transmit the results of the questionnaire responses by the audience to the conference server device 10. The conference server device 10 transmits the results of the audience's questionnaire responses to the presenter terminal in real time. The presenter terminal reflects the questionnaire response results received in real time from the conference server device 10 on the questionnaire result screen. Further, the conference server device 10 stores the response results of the questionnaire by the audience in the conference information DB in association with the questionnaire information.

Thereby, the conference server device 10 can display the questionnaire result screen on the presenter terminal and audience terminal after conducting the questionnaire. Furthermore, the conference manager (operator) can download the results of the questionnaire responses from the audience from the conference server device 10 by operating a management tool installed in the administrator terminal.

《Questionnaire information》
The questionnaire information included in the conference information in FIG. 3 is configured as shown in FIG. 6, for example. FIG. 6 is a configuration diagram of an example of questionnaire information. The questionnaire information in FIG. 6 includes a conference ID, a questionnaire ID, a questionnaire title, question contents, options, number of selections, display method, executable user, and status.

The conference ID is an example of identification information that uniquely identifies a conference. The questionnaire ID is an example of identification information that uniquely identifies the questionnaire. The questionnaire title is the title of the questionnaire. The question content is the content of the question in the questionnaire. The question content corresponds to the item "Explanation" on the questionnaire registration screen 1100 in FIG. 9 or the questionnaire registration screen 1300 in FIG. 11, for example. Choices are options that the audience can select in response to a question.

The number of choices indicates the number of choices the audience will make from among the options in response to the question. Note that the question content corresponds to, for example, the item "number of selections" on the questionnaire registration screen 1100 in FIG. 9 or the questionnaire registration screen 1300 in FIG. 11.

The display method specifies the display method when generating the questionnaire result screen, and for example, a pie chart "Pie" or a bar graph "bar" is specified. The executable user specifies a user who can carry out the survey. If "Any" is specified as the executable user, anyone can conduct the questionnaire. Please note that all surveys can be conducted from the management tool. Note that the display method and the users who can execute the questionnaire can be set from a screen used when registering and editing a questionnaire, such as the questionnaire registration screen 1100 in FIG. 9 and the questionnaire registration screen 1300 in FIG. 11, for example.

The status is set as the implementation status of the questionnaire: not yet implemented, currently being implemented, and completed. Questionnaire information for questionnaires whose implementation status is not yet implemented or completed can be edited. On the other hand, the questionnaire information of a questionnaire whose implementation status is in progress cannot be edited. Note that when questionnaire information whose implementation status is completed is selected, the presenter terminal generates and displays questionnaire result information for that questionnaire.

In addition, the reason why survey information for surveys whose implementation status is completed can be edited is so that simple surveys created during a meeting (for example, a simple list of questions and options) can be modified after the meeting. . In the conference system 1 of this embodiment, a questionnaire with options A, B, C, and D is created during the meeting, and after the meeting, the options A, B, C, and D are changed to the correct options "red, blue, yellow, green." It can be corrected to

The questionnaire information in FIG. 6 is assigned a questionnaire ID that uniquely identifies the questionnaire, and is also associated with a conference ID. Further, the questionnaire information in FIG. 6 may be associated with reference information such as material data or images that the user would like to refer to when responding to each questionnaire. For example, in a medical seminar, when conducting a questionnaire, it is assumed that users are asked to compare images of cases and respond to the questionnaire.

FIG. 7 is a configuration diagram of an example of reference information associated with a questionnaire. The reference information in FIG. 7 includes a questionnaire ID, a reference image URL, a reference material ID, a page number, and a reference material URL. The reference information in FIG. 7 is associated with the questionnaire ID. The reference image URL is a reference URL of a reference image stored in the conference server device 10. The reference material ID is a material ID for identifying material data used in the conference. The page number is the page number of the material data of the material ID, and the page number that the user wants to see for reference is specified. If the entire document is reference material, page numbers may be set to "none". If the page number is "None", the first page of the document will be displayed. The reference material URL is set if there are materials, web pages, etc. that are not registered in the conference, but that the user would like to refer to when responding to the questionnaire. The reference material URL may be set to "none".

<Processing>
《Register/edit questionnaire》
The questionnaire registration/editing process can be performed, for example, from the screens shown in FIGS. 8 to 10 displayed on the administrator terminal. FIGS. 8 to 10 are conceptual diagrams of examples of screens used when registering and editing questionnaires from the administrator terminal.

By pressing the questionnaire addition button 1001 on the conference management/new conference registration screen 1000 in FIG. 8, the conference administrator can display the questionnaire registration screen 1100 in FIG. 9 on the administrator terminal. The conference administrator can add a questionnaire by entering necessary information on the questionnaire registration screen 1100 and pressing the save button 1101. A questionnaire registration screen 1100 in FIG. 9 shows an example in which a title, description, number of selections, and options are input as information necessary for adding a questionnaire.

Note that for questionnaire information whose implementation status is not in progress, the conference administrator can edit the questionnaire information from the questionnaire registration screen 1100. In other words, the conference administrator can edit questionnaire information whose implementation status is not in progress before the conference, during the conference, and after the conference. By pressing the save button 1101 on the questionnaire registration screen 1100 in FIG. 9, the conference administrator can close the questionnaire registration screen 1100.

A conference management/new conference registration screen 1000 in FIG. 10 shows an example in which materials and questionnaires have already been registered. A conference management/new conference registration screen 1000 in FIG. 10 displays a list 1200 of registered materials/questionnaires. The conference administrator can change or delete the selected material/questionnaire by selecting a material/questionnaire from the list 1200 of materials/questionnaires and pressing a change button 1201 or a delete button 1202.

Questionnaire registration/editing processing can also be performed, for example, from the screen shown in FIG. 11 displayed on the presenter's terminal. FIG. 11 is an image diagram of an example of a screen used when registering and editing a questionnaire from a presenter terminal. During the conference, the presenter can start the questionnaire by displaying the questionnaire registration screen 1300 in FIG. 11 on the presenter terminal, entering the necessary information on the questionnaire registration screen 1300, and pressing the start button 1301. Note that when the presenter terminal 12A registers a questionnaire during a conference, the presenter terminal 12A registers the questionnaire information shown in FIG. 6 in association with the conference ID in which it is currently participating.

A questionnaire registration screen 1300 in FIG. 11 is displayed on the presenter terminal by pressing the "+" button on the questionnaire list screen, which will be described later. A questionnaire registration screen 1300 in FIG. 11 is an example of inputting the questionnaire title, description, number of selections, and options as necessary information.

Note that when creating and implementing a questionnaire during a meeting, it becomes a hassle to input all the necessary information. Therefore, the presenter terminal starts the questionnaire even if the title and description are not filled in when the start button 1301 is pressed. Furthermore, the presenter can also conduct a questionnaire by inputting simple words such as A, B, C, and D as options and verbally explaining the options. In this case, it is difficult to know what kind of questionnaire it was afterward, so it is possible to edit questionnaire information such as the title, description, and options of the completed questionnaire.

《Implementation of questionnaire》
The questionnaire implementation process is performed, for example, according to the procedure shown in the sequence diagram of FIG. 12. FIG. 12 is a sequence diagram of an example of a questionnaire implementation process. During the meeting, the presenter operates the presenter terminal 12A to instruct display of the questionnaire list screen from the questionnaire list acquisition UI.

Proceeding to step S11, the questionnaire information transmitting/receiving unit 61 of the presenter terminal 12A issues a questionnaire list acquisition request to the conference server device 10. In step S12, the conference server device 10 receives a questionnaire list acquisition request from the presenter terminal 12A.

The conference server device 10 that has received the questionnaire list acquisition request proceeds to step S13 and transmits the questionnaire information associated with the conference in which the presenter terminal 12A is participating to the presenter terminal 12A. Note that if the user has already logged in, the conference server device 10 may transmit questionnaire information in which the presenter is designated as an executable user to the presenter terminal 12A.

In step S14, the questionnaire information management unit 81 of the presenter terminal 12A stores and manages the questionnaire information received by the questionnaire information transmitting/receiving unit 61. The questionnaire list screen generation unit 72 of the presenter terminal 12A generates a questionnaire list screen 1400 as shown in FIG. 13 based on the questionnaire information received by the questionnaire information transmitting/receiving unit 61. The questionnaire list screen display section 52 displays the generated questionnaire list screen 1400. FIG. 13 is an image diagram of an example of the questionnaire list screen. The questionnaire list screen 1400 in FIG. 13 includes a list of questionnaires 1402 registered in the conference server device 10 and a "+" button 1403 for transitioning to the questionnaire registration screen 1300. Note that the questionnaire registration screen generation section 71 and the questionnaire registration screen display section 51 of the presenter terminal 12A execute the generation and display of the questionnaire registration screen 1300. The presenter instructs the start of the questionnaire by selecting a questionnaire to be conducted from the questionnaire list 1402 on the questionnaire registration screen 1300 and pressing the start button 1401.

Proceeding to step S15, the questionnaire information transmitting/receiving unit 61 of the presenter terminal 12A transmits a questionnaire start request for the questionnaire selected by the presenter to the conference server device 10. In step S16, the conference server device 10 receives the questionnaire start request.

The conference server device 10 that has received the questionnaire start request from the presenter terminal 12A proceeds to step S17 and transmits questionnaire information corresponding to the questionnaire start request to the presenter terminal 12A and the audience terminals 12B participating in the conference.

In step S18, the questionnaire information transmitting/receiving unit 61 of the audience terminal 12B receives questionnaire information corresponding to the questionnaire start request from the conference server device 10. Additionally, the questionnaire information transmitting/receiving unit 61 receives reference information from the conference server device 10. The questionnaire information management section 81 stores and manages the questionnaire information and reference information received by the questionnaire information transmitting/receiving section 61. The questionnaire response screen generation unit 73 of the audience terminal 12B generates a questionnaire response screen 1500 as shown in FIG. 14 based on the received questionnaire information of FIG. The questionnaire response screen display section 53 displays the generated questionnaire response screen 1500. FIG. 14 is an image diagram of an example of the questionnaire response screen. The questionnaire response screen 1500 in FIG. 14 includes a choice 1501, a reference information button 1502, and a response sending button 1503.

Audience members can transmit responses to the questionnaire to the conference server device 10 by selecting an option from options 1501 on the questionnaire response screen 1500 and pressing the response transmission button 1503 on the audience terminal 12B. Further, as shown in the reference information section of FIG. 7, if reference information is associated with the questionnaire information, a reference information button 1502 is displayed on the questionnaire response screen 1500 in a pressable state.

When the reference information button 1502 is pressed by an audience member, the audience terminal 12B displays the reference information in another window or multiple windows. On the questionnaire response screen 1500 in FIG. 14, the audience can respond to the questionnaire while freely transitioning between the screen displaying reference information and the questionnaire response screen 1500.

Further, in step S19, the questionnaire information transmitting/receiving unit 61 of the presenter terminal 12A receives questionnaire information corresponding to the questionnaire start request from the conference server device 10. The questionnaire information management section 81 stores and manages the questionnaire information received by the questionnaire information transmitting/receiving section 61. The questionnaire result screen generation unit 74 of the presenter terminal 12A generates a questionnaire result screen 1600 as shown in FIG. 15 based on the received questionnaire information shown in FIG. The questionnaire result screen display section 54 displays the generated questionnaire result screen 1600. FIG. 15 is an image diagram of an example of the questionnaire result screen.

The questionnaire result screen in FIG. 15 includes answer result information 1601 for the questionnaire, a result sharing button 1602, and an end button 1603. In the response result information 1601, the response results of the questionnaire by the audience are represented by a pie chart or a bar graph according to the display method shown in FIG. In addition, the response result information 1601 is updated in real time every time the audience participating in the conference answers the questionnaire from the audience terminal 12B.

When the presenter presses the result sharing button 1602, the presenter terminal 12A can request the conference server device 10 to share the questionnaire results in order to display the questionnaire result screen 1600 on the audience terminals 12B. Further, when the presenter presses the end button 1603, the presenter terminal 12A requests the conference server device 10 to end the questionnaire, and the questionnaire can be ended.

In step S20, the audience selects an option from the questionnaire response screen 1500 in FIG. 14 and presses the response transmission button 1503. The questionnaire information transmitting/receiving unit 61 of the audience terminal 12B transmits the options selected by the audience to the conference server device 10 as the response results of the questionnaire. In step S21, the conference server device 10 receives the results of the questionnaire from the audience terminals 12B. The answer results of the questionnaire received by the conference server device 10 in step S21 are information on the login ID, questionnaire ID, and selected option corresponding to the audience terminal 12B, and are stored in the conference information DB. Further, the conference server device 10 transmits the received login ID, questionnaire ID, and selected option information corresponding to the audience terminal 12B to the presenter terminal 12A.

Proceeding to step S22, the conference server device 10 returns the completion of reception of the questionnaire response results to the questionnaire information transmitting/receiving unit 61 of the audience terminal 12B that transmitted the questionnaire response results. The questionnaire information management section 81 stores and manages the response results of the questionnaire received by the questionnaire information transmitting/receiving section 61. In step S23, the questionnaire response screen generation unit 73 and the questionnaire response screen display unit 53 of the audience terminal 12B, which have received the notification that the reception of the questionnaire response results has been completed, display a post-questionnaire response screen 1700 as shown in FIG. 16, for example.

FIG. 16 is an image diagram of an example of the screen after answering the questionnaire. The post-questionnaire response screen 1700 in FIG. 16 continues to be displayed until the result sharing button 1602 or end button 1603 is pressed on the presenter terminal 12A. By continuing to display the post-questionnaire response screen 1700 of FIG. 16 and not accepting other operations, the conference system 1 according to this embodiment can also be expected to have the effect of allowing the user to concentrate on the questionnaire.

Further, the conference server device 10 transmits the response results of the questionnaire to the presenter terminal 12A in step S22. In step S24, the questionnaire information transmitting/receiving unit 61 of the presenter terminal 12A receives the answer results of the questionnaire from the conference server device 10. The questionnaire information management unit 81 of the presenter terminal 12A stores and manages the response results of the questionnaire received by the questionnaire information transmitting/receiving unit 61. The questionnaire result screen generation unit 74 and the questionnaire result screen display unit 54 update the display of response result information 1601 on the questionnaire result screen 1600 in FIG. 15 based on the received questionnaire response results. Note that the questionnaire may allow selection of multiple options.

When the presenter presses the result sharing button 1602 on the questionnaire result screen 1600, the questionnaire information transmitting/receiving unit 61 of the presenter terminal 12A proceeds to step S25, and performs questionnaire result sharing in order to display the questionnaire result screen 1600 on the audience terminal 12B. A request is made to the conference server device 10. In step S26, the conference server device 10 receives a request to share the questionnaire results.

Proceeding to step S27, the conference server device 10 transmits the response results of the questionnaire to the audience terminals 12B participating in the conference. In step S28, the questionnaire information transmitting/receiving unit 61 of the audience terminal 12B receives the answer results of the questionnaire from the conference server device 10. The questionnaire information management section 81 of the audience terminal 12B stores and manages the response results of the questionnaire received by the questionnaire information transmitting/receiving section 61. The questionnaire result screen generation unit 74 of the audience terminal 12B generates the questionnaire result screen 1600 shown in FIG. 15 based on the questionnaire response results received from the conference server device 10. The questionnaire result screen display section 54 displays the generated questionnaire result screen 1600. Note that the questionnaire result screen 1600 is also forcibly displayed on audience terminals 12B that have not responded to the questionnaire.

Further, when the presenter presses the end button 1603 on the questionnaire result screen 1600, the presenter terminal 12A proceeds to step S29 and requests the conference server device 10 to end the questionnaire. In step S30, the conference server device 10 receives a request to end the questionnaire from the presenter terminal 12A. Proceeding to step S31, the conference server device 10 transmits a request to transition from the questionnaire result screen 1600 to a material viewing screen to the presenter terminal 12A and audience terminal 12B.

In step S32, the presenter terminal 12A changes the display from the questionnaire result screen 1600 to the material viewing screen. Further, in step S33, the audience terminal 12B changes the display from the questionnaire result screen 1600 to the material viewing screen. When the display on the presenter terminals 12A and 12B returns to the material viewing screen, the series of processing for conducting the questionnaire ends.

By conducting the questionnaire, the conference server device 10 stores the questionnaire results as shown in FIG. 17, which is a compilation of the questionnaire responses. FIG. 17 is a configuration diagram of an example of the compiled questionnaire results. In the questionnaire results shown in FIG. 17, the number of people who selected an option and the number of audience members who selected an option are saved for each questionnaire. Note that in the case of a response from the audience terminal 12B that has not logged in, the audience who selected the option cannot be determined, so the audience who selected the option is not saved.

(summary)
In the conference system 1 of this embodiment, the questionnaire is not registered in association with conference materials, but is registered in association with the conference. In addition, in the conference system 1 of the present embodiment, instead of distributing questionnaire information from the conference server device 10 to the participant terminals together with document information at the start of the conference, the timing specified by the presenter or the like does not depend on the document information. The questionnaire information is distributed from the conference server device 10 to the participant terminals. With such a mechanism, the conference system 1 of this embodiment can add and edit questionnaire information at any timing before the meeting, during the meeting, and after the meeting, and can operate the questionnaire flexibly.

The present invention is not limited to the above-described specifically disclosed embodiments, and various modifications and changes can be made without departing from the scope of the claims. The client terminal 12 is an example of a terminal device described in the claims. The conference server device 10 is an example of an information processing device. The presenter terminal 12A is an example of a first terminal device. Audience terminal 12B is an example of a second terminal device.

Note that the conference system 1 having the conference server device 10 and one or more client terminals 12 is one example, and it goes without saying that there are various system configuration examples depending on the usage and purpose.

Each function of the embodiments described above can be realized by one or more processing circuits. Here, the term "processing circuit" as used herein refers to a processor programmed to execute each function by software, such as a processor implemented by an electronic circuit, or a processor designed to execute each function explained above. This includes devices such as ASICs (Application Specific Integrated Circuits), DSPs (digital signal processors), FPGAs (field programmable gate arrays), and conventional circuit modules.

Furthermore, the conference of the present embodiment described above is a concept that includes not only the commonly used meaning of a conference but also two-way or one-way communication between users such as seminars, classes, and brainstorming.

1 Conference System 10 Conference Server Device 12 Client Terminal 12A Presenter Terminal 12B Audience Terminal 20 Communication Department 22 Information Processing Department 24 Authentication Department 26 Information Management Department 30 UI Control Department 32 Communication Department 34 Information Processing Department 36 Login Request Department 38 Information Management Section 40 Display control section 42 Input operation control section 51 Questionnaire registration screen display section 52 Questionnaire list screen display section 53 Questionnaire response screen display section 54 Questionnaire result screen display section 61 Questionnaire information transmission/reception section 71 Questionnaire registration screen generation section 72 Questionnaire list screen generation section Section 73 Questionnaire response screen generation section 74 Questionnaire result screen generation section 81 Questionnaire information management section 91 Questionnaire information transmission/reception section 101 Questionnaire information processing section 501, 601 Input device 502, 602 Display device 503, 603 External I/F
503a, 603a Recording medium 504, 604 RAM (Random Access Memory)
505, 605 ROM (Read Only Memory)
506, 606 CPU (Central Processing Unit)
507, 607 Communication I/F
508, 608 HDD (Hard Disk Drive)
1000 Conference management/new meeting registration screen 1100 Questionnaire registration screen 1200 List of materials/questionnaires 1300 Questionnaire registration screen 1400 Questionnaire list screen 1500 Questionnaire response screen 1600 Questionnaire results screen 1700 Post-questionnaire response screen B Bus N1 Network

Japanese Patent Application Publication No. 2016-27459

Claims (8)

An information processing system that uses one or more information processing devices to manage questionnaires conducted on multiple terminal devices,
an information management means for managing questionnaire information including an implementation status of the questionnaire, and accepting an editing operation for questionnaire information whose implementation status is other than “in progress”;
Based on a survey start request from the first terminal device for the survey whose implementation status is not yet implemented, information for displaying a survey result screen on the first terminal device is transmitted to the first terminal device; and , a questionnaire information transmitting means for transmitting information for displaying a questionnaire response screen on a second terminal device other than the first terminal device included in the plurality of terminal devices;
Survey result transmitting means for transmitting information for updating the survey result screen displayed by the first terminal device to the first terminal device based on the response to the survey from the second terminal device;
An information processing system with The survey information transmitting means transmits information for displaying the survey result screen on the second terminal device to the second terminal device based on a survey result sharing request from the first terminal device. The information processing system according to claim 1, characterized in that: The information management means manages reference information in association with the questionnaire,
The questionnaire information transmitting means sends information for displaying the reference information managed by the information management means in association with the questionnaire to the second computer, along with information for displaying the response screen of the questionnaire. 3. The information processing system according to claim 1, wherein the information processing system transmits the information to a terminal device. The questionnaire information transmitting means transmits the content shared and displayed by the first terminal device and the second terminal device before the start of the questionnaire based on the questionnaire completion request from the first terminal device. 4. Information to be displayed on the first terminal device and the second terminal device is transmitted to the first terminal device and the second terminal device, according to any one of claims 1 to 3. information processing system. An information processing device that manages questionnaires conducted on multiple terminal devices,
an information management means for managing questionnaire information including an implementation status of the questionnaire, and accepting an editing operation for questionnaire information whose implementation status is other than “in progress”;
Based on a survey start request from the first terminal device for the survey whose implementation status is not yet implemented, information for displaying a survey result screen on the first terminal device is transmitted to the first terminal device; and , a questionnaire information transmitting means for transmitting information for displaying a questionnaire response screen on a second terminal device other than the first terminal device included in the plurality of terminal devices;
Survey result transmitting means for transmitting information for updating the survey result screen displayed by the first terminal device to the first terminal device based on the response to the survey from the second terminal device;
An information processing device having: An information processing device that manages questionnaires conducted on multiple terminal devices,
information management means for managing questionnaire information including the implementation status of the questionnaire, and accepting editing operations for questionnaire information whose implementation status is other than “in progress;
Based on a survey start request from the first terminal device for the survey whose implementation status is not yet implemented, information for displaying a survey result screen on the first terminal device is transmitted to the first terminal device; and , a questionnaire information transmitting means for transmitting information for displaying a questionnaire response screen on a second terminal device other than the first terminal device included in the plurality of terminal devices;
Survey result transmitting means for transmitting information for updating the survey result screen displayed by the first terminal device to the first terminal device based on the response to the survey from the second terminal device;
A program to function as A questionnaire operation method for an information processing system in which one or more information processing devices manage questionnaires conducted on a plurality of terminal devices, the method comprising:
an information management step of managing survey information including an implementation status of the survey, and accepting an editing operation for the survey information whose implementation status is other than “in progress”;
Based on a survey start request from the first terminal device for the survey whose implementation status is not yet implemented, information for displaying a survey result screen on the first terminal device is transmitted to the first terminal device; and , a questionnaire information transmitting step of transmitting information for displaying a questionnaire response screen on a second terminal device other than the first terminal device included in the plurality of terminal devices;
a questionnaire result sending step of transmitting information for updating the questionnaire result screen displayed by the first terminal device to the first terminal device based on the answer to the questionnaire from the second terminal device;
A questionnaire operation method with An information processing system in which an application installed on a plurality of terminal devices and an information processing device that manages a questionnaire conducted on the plurality of terminal devices are connected via a network,
an information management means for managing questionnaire information including an implementation status of the questionnaire, and accepting an editing operation for questionnaire information whose implementation status is other than “in progress”;
Based on a survey start request from the first terminal device for the survey whose implementation status is not yet implemented, information for displaying a survey result screen on the first terminal device is transmitted to the first terminal device; and , a questionnaire information transmitting means for transmitting information for displaying a questionnaire response screen on a second terminal device other than the first terminal device included in the plurality of terminal devices;
Survey result transmitting means for transmitting information for updating the survey result screen displayed by the first terminal device to the first terminal device based on the response to the survey from the second terminal device;
An information processing system with

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