JP2023154609A - Information processing device, method, and program - Google Patents

Abstract

To provide an information processing device, a method, and a program which improve credibility of information posted on the Internet, in both sides of an objective element and a subjective element.SOLUTION: In a business operator server 20, a content management unit 26 manages authenticated content in which a request for examination of the contents of information content is made, and which is acknowledged through the examination of the contents of the information content related to the request by a registered member; a content provision unit 27 provides a web page which displays the managed authenticated content together with an application button for applying a request item with respect to at least one of a sender of the authenticated content and an approver concerned with the examination of the authenticated content, on a predetermined web site; and an application processing unit 28, when the application button is pushed in the web page, performs processing related to notification that the request item was applied from an operator who pushed the application button, with respect to one of the sender and the approver, who is a responder corresponding to the application button.SELECTED DRAWING: Figure 4

Description

The present invention relates to an information processing device, method, and program.

In recent years, various information has been distributed in society through various information transmission media such as the Internet and paper media. This information also includes information sent from unspecified parties. Therefore, among the information circulating in society, there may be information with low credibility, such as false information that intentionally contains contents that are contrary to the facts, and unintentional false information based on the author's misunderstanding (for example, (See Patent Document 1). Therefore, in order to cope with such distribution of information, various methods have been proposed for increasing the credibility of information (see, for example, Patent Document 2).

JP 2017-220190 Publication Patent No. 7016563

By the way, in the case of information posted by individuals on the Internet, it is relatively easy for readers to try to contact the poster. However, for example, in the case of information on a web page that is handled by an objectively reliable organization and viewed by many people, it is often difficult for readers to attempt to contact the publisher.

Readers can assess the credibility of information circulating in society by checking the name of the publisher and author, comparing it with other books, reading other people's reviews and reviews, the status of falsification prevention measures, and various other methods. Examples include means. However, the credibility of information depends not only on such objective factors, but also on subjective factors such as the response of those involved in disseminating information to readers. The credibility of the information will be dramatically increased if those involved in disseminating the information sincerely respond to the questions readers have about the information.

Therefore, an object of the present application is to provide a technology that increases the credibility of information posted on the Internet from both objective and subjective factors.

In order to solve the above problems, in the present invention, authenticated content that has been approved after reviewing the content of the information content requested by a registered member is provided to the sender of the authenticated content and the person involved in the review of the authenticated content. We have decided to prepare a web page that is displayed along with an application button for applying requests to at least one of the approvers.

Specifically, the present invention is an information processing device that improves the credibility of information posted on a predetermined website, in which a request for review of information content is made, and the request is made by a registered member. The content management department manages authenticated content that has been approved after reviewing the content of the information content, and the authenticated content managed by the content management department is managed by the sender of the authenticated content and the person involved in the review of the authenticated content. a content providing unit that provides a web page on a predetermined website that is displayed together with an application button for applying for requests to at least one of the parties; The application processing unit includes an application processing unit that performs processing related to notification that a request item has been applied for by the operator who pressed the application button to either the sender or the approver who is the responder.

According to the above information processing device, it is possible to easily apply for a request to a person involved in disseminating information on authenticated content posted on a web page. That is, when a reader who has read authenticated content wishes to request an interview or the like from a person involved in disseminating information about the authenticated content, the reader can apply for the request with a simple operation. Communication is then achieved between the person involved in disseminating information on the authenticated content and the reader. Therefore, the information processing device described above does not rely solely on the objective credibility of the person in charge of authenticating the content, but goes one step further to ensure that the reader who has read the authenticated content is aware of the authenticity of the authenticated content. By making it easier to contact those involved in the dissemination of information, credibility can be improved from the perspective of subjective elements felt by readers. It becomes possible to increase the credibility of information posted on Internet web pages from both objective and subjective factors.

Note that the requested matter may be a request for an interview application. According to this, it is possible to increase the credibility that reporters in charge of disseminating various information feel about authenticated content, so it is possible to improve the reliability of information circulating in society.

In addition, the content providing unit displays a web page that displays the authenticated content together with an application button for the sender to request requests to the sender, and an application button for the approver to apply requests to the approver. is provided on a predetermined website, and when the application button for the sender is pressed on the web page, the application processing unit performs processing related to notification to the sender that the request item has been applied for by the operator. , when an application button for an approver is pressed on the web page, processing may be performed to notify the approver that the request item has been applied for by the operator. If such a button is provided, it will be possible to apply for a request with a simple operation, and it will be possible to more effectively improve credibility from the perspective of subjective elements felt by the reader. becomes.

In addition, the content management department will review the content of information content that is requested by an author outside the management organization that manages the web page, and that is requested by an existing member registered with the management organization. Authenticated content that has been approved through the process may be managed. According to this, the credibility of information disseminated by various authors working outside the management organization can be increased, so it is possible to contribute to improving the reliability of information circulating in society.

Further, the information content may be medical information, and the registered member may be a doctor. According to this, it is possible to contribute to improving the reliability of medical information distributed in society.

Moreover, the present invention can also be viewed from the aspect of a method. The present invention is an information processing method for improving the credibility of information posted on a predetermined website, for example, in which a computer requests review of information content, and the request is made by a registered member. A content management process that manages authenticated content that has been approved after examining the content of the information content related to the above, and a content management process that manages the authenticated content that is managed by the content management process, and the authenticated content that is managed by the originator of the authenticated content and the authenticated content. Content provision processing that provides a web page displayed along with an application button for applying request items to at least one of the approvers involved in the review on the predetermined website, and when the application button is pressed on the web page. When the application button is pressed, processing is performed to notify either the caller or the approver, who are the responders corresponding to the application button, that the request item has been applied for by the operator who pressed the application button. The application process may also be executed.

Further, the present invention can also be understood from the aspect of a program. The present invention is an information processing program that improves the credibility of information posted on a predetermined website, for example, in which a request is made to a computer to examine the contents of information content, and the said request is made by a registered member. A content management process that manages authenticated content that has been approved after examining the content of the information content related to the above, and a content management process that manages the authenticated content that is managed by the content management process, and the authenticated content that is managed by the originator of the authenticated content and the authenticated content. Content provision processing that provides a web page displayed along with an application button for applying request items to at least one of the approvers involved in the review on the predetermined website, and when the application button is pressed on the web page. When the application button is pressed, processing is performed to notify either the caller or the approver, who are the responders corresponding to the application button, that the request item has been applied for by the operator who pressed the application button. Application processing may also be executed.

According to the present invention, it is possible to increase the credibility of information posted on the Internet from both objective and subjective factors.

FIG. 1 is a conceptual diagram showing a direct function realized by a content management system according to an embodiment. FIG. 2 is a second conceptual diagram showing the guarantee function realized by the content management system according to the embodiment. FIG. 3 is a system configuration diagram of the content management system. FIG. 4 is a functional block diagram implemented in the provider server. FIG. 5 is a first processing flow diagram realized in the provider server. FIG. 6 is a second processing flow diagram realized in the provider server. FIG. 7 is an image diagram showing the relationship between articles circulating in the media and readers. FIG. 8 is an image diagram showing measures to prevent unauthorized use. FIG. 9 is a third processing flow diagram realized in the provider server. FIG. 10 is a diagram showing an example of medical information provided on the website of a company server. FIG. 11 is a diagram illustrating a series of processes related to an interview request for a member doctor. FIG. 12 is a diagram showing an example of the text of an interview request notified to a member doctor by e-mail. FIG. 13 is a diagram showing an example of a web page for answering whether coverage is possible or not.

Embodiments will be described below. The embodiments shown below are merely illustrative and do not limit the technical scope of the present disclosure to the following aspects.

<Summary>
FIG. 1 is a conceptual diagram showing a direct function realized by a content management system according to an embodiment. The content management system of this embodiment is a system that makes it possible to increase the credibility of information posted on the Internet from both objective and subjective factors. In this embodiment, the content management system will be explained using medical information as an example of information content that increases the credibility of the information, but the content management system disclosed in this application is not limited to the authentication of such medical information. do not have. The content management system disclosed in this application can also be applied to, for example, authentication of information related to natural sciences such as physics and chemistry, information related to social sciences such as politics and economics, and other various information.

In the content management system of this embodiment, a business entity that manages the operation of the content management system manages medical information created by a client of the business entity (which is an example of a "sender" in the present application). Before this medical information is posted on the web page published by the content management system on the Internet, the content is authenticated by the doctor who undertakes the review of the medical information (an example of an "approver" in this application). It is information. The doctor who examines the medical information is a doctor who is registered as a member of the business operator, and is responsible for the examination necessary to give the certification mark to the medical information.

The content management system of this embodiment does not rely solely on the high level of objective credibility of the official web page of the business entity responsible for such authentication, but goes one step further and manages the medical information in question. By taking measures to make it easier for the reader to contact those involved in disseminating the medical information (the sender of the information and the doctor who confirmed the content), we are also able to improve the quality of the information from the perspective of subjective factors felt by the reader. Aim to improve credibility. The function shown in FIG. 1 is referred to as a "direct function" because the content management system of this embodiment allows the reader to easily contact those involved in transmitting information. By realizing this direct function, the company aims to improve the reliability of medical information distributed in the media and achieve its vision of realizing a society that is not misled by false information such as medical fake news.

In order to achieve such a vision, specifically, the content management system of this embodiment allows a media writer who has read an article on medical information to certify the company that published the medical information or the medical information. An application button is displayed on the web page along with the relevant medical information to make it easy to contact the doctor who has received the medical information. When the writer makes an application, the system automatically sends a request to a company or doctor. If the writer is able to interview a company or a doctor through the application, the subjective credibility that the writer feels about the medical information increases. As a result, the credibility of the medical information will be increased from both objective and subjective factors.

By managing the following processes, the content management system can be used to control various communication networks such as the Internet, various electronic information recording media such as optical disks and memories, paper media such as magazines and newspapers, and public broadcasting such as television and radio. It also controls the function of guaranteeing the contents of information contents distributed in media and other various media. FIG. 2 is a second conceptual diagram showing the guarantee function realized by the content management system according to the embodiment.

In the content management system of this embodiment, as shown in Figure 2, the business operator in charge of the operation of the content management system plays the role of connecting the client who created the medical information and the doctor who undertakes the review of the medical information. . The business operator then allows the client to use the certification mark in the media for medical information approved by doctors. The business operator will also monitor unauthorized use of the certification mark. The function shown in FIG. 2 is referred to as a "guarantee function" because the content management system of this embodiment can protect the contents of medical information to some extent by monitoring unauthorized use of medical information using certification marks. This is because we guarantee it. By realizing this guarantee function, the company aims to improve the reliability of medical information distributed in the media and achieve its vision of realizing a society that is not misled by false information such as medical fake news.

In order to achieve such a vision, specifically, when the content management system of this embodiment is requested to authenticate medical information from a client, it sends pre-registered member doctors to proofread the medical information. request. When the medical information is approved by the member doctor, the client is notified of the approval. In this notification, a certification mark that can be used when a client transmits medical information on media is electronically provided to the client in the form of image data along with an identifier for distinguishing it from other certifications. Therefore, the client can add the image data to the medical information and post the medical information on the media. Further, in the content management system, when medical information with the certification mark distributed in the media is extracted, the extracted medical information is compared with the certified medical information. If there is a difference, the client is notified that the certification mark is used for medical information that differs from the certified information. As a result, clients can take various actions such as correcting or deleting articles related to medical information that have been published in the media, recommending corrections to those who have used the certification mark without permission, and consulting with businesses operating content management systems. becomes possible. Furthermore, if unauthorized use of a certification mark is discovered, the business operator of the content management system may take corrective measures without notifying the client.

The content management system of this embodiment manages such a guarantee function, so that among the medical information distributed in the media, information that has been given the above certification mark is more reliable than information that does not have the certification mark. It becomes the content. In addition, since medical information with a certification mark distributed in the media is compared with certified medical information, social trust in the certification mark can be accumulated by ensuring proper use of the certification mark. Ru. If the certification mark becomes well-known and the medical information bearing the certification mark is recognized by society as reliable, people exposed to information in the media will be able to determine the reliability of medical information based on the presence or absence of the certification mark. . This is expected to contribute to the realization of a society that is not fooled by medical fake news.

The details of the content management system of this embodiment will be explained below.

<System configuration>
FIG. 3 is a system configuration diagram of the content management system 1. The content management system 1 includes a business server 20 (which is an example of an "information processing device" in the present application) operated by a business operator 2, a client terminal 30 used by a client 3, and a member doctor terminal 40 used by a member doctor 4. , a media server 50 operated by the media 5, and a writer terminal 70 used by the writer 7. The company server 20, client terminal 30, member doctor terminal 40, and media server 50 can communicate with each other via the Internet 6, which is a public communication line. The writer 7 may be a reporter belonging to a specific media 5, or may be an independent reporter.

Although two member doctor terminals 40 are illustrated in FIG. 3, the number of member doctors 4 of the business operator 2 is not limited to two. The business operator 2 has a large number of member doctors 4 and can communicate with the member doctor terminal 40 of each member doctor 4 via the Internet 6. In addition, in FIG. 3, the media 5 is illustrated as being separate from the client 3, the business operator 2, and the member doctor 4, but for example, the client 3, the business operator 2, and the member doctor 4 are may be a part of the media 5. In addition, in FIG. 3, the provider server 20, client terminal 30, member doctor terminal 40, and media server 50 are connected to the Internet 6 by solid lines, but each device is connected to the Internet 6 by wireless or wired. It's okay.

The operator server 20, the client terminal 30, the member doctor terminal 40, the media server 50, and the writer terminal 70 all have CPUs (Central Processing Units), memories, SSDs (Solid State Drives), HDDs (Hard Disk Drives), etc. A computer that has a main storage device, an input/output interface, a communication interface, etc. As the client terminal 30, the member doctor terminal 40, and the writer terminal 70, for example, a smartphone, a tablet computer, a personal computer, and various other computers are applicable. Further, as the business server 20 and the media server 50, for example, a general-purpose server, a personal computer, a rental server installed in a data center, a cloud, and various other computers are applicable.

FIG. 4 is a functional block diagram implemented in the operator server 20. As shown in FIG. In the provider server 20, the CPU executes a computer program loaded from the main storage device to the memory, so that, for example, the examination processing section 21, the authentication management section 22, the comparison processing section 23, the notification processing section 24, and the content management section are executed. 26, a content providing section 27, and an application processing section 28, as well as a database 25 that stores various information. When the review processing unit 21 receives a review of the contents of medical information sent from the client terminal 30 via the Internet 6, it controls the process of transmitting a proofreading request to each member doctor terminal 40. Further, the certification management unit 22 sends the image data of the certification mark to the client terminal 30 of the client 3 that has requested the review, and manages the process of registering the medical information approved by the member doctor 4 in the database 25. . The comparison processing unit 23 also performs a process of extracting information content with a certification mark from among the information content distributed in the media server 50 of the media 5, etc., and comparing the extracted information content with certified medical information. in charge of Further, the notification processing unit 24 is in charge of a process of notifying when the extracted information content and the authenticated medical information are different. Further, the content management unit 26 manages processing for managing authenticated medical information. Further, the content providing unit 27 manages the process of publishing medical information managed by the content management unit 26 on a web page of the provider server 20. Further, the application processing unit 28 is in charge of processing to receive requests for interviews regarding medical articles. In addition, the database 25 stores information (membership number, name, email address, etc.) of the member doctor 4 who is registered as a member of the business operator 2, and files of medical information approved by the member doctor 4. There is. The database 25 also includes information (membership number, name, email address, etc.) of the writer 7 and other members who are registered as members who can access the medical information website published on the web page of the business server 20. Stored.

Hereinafter, the contents of processing implemented in the content management system 1 of this embodiment will be explained. In this embodiment, medical information handled in the "direct function" outlined using FIG. 1 is handled as having been authenticated in the "guarantee function" outlined using FIG. 2. Therefore, for convenience of explanation, in the following, the details of the process related to the above-mentioned guarantee function will be explained first, and then the details of the process related to the above-mentioned direct function will be explained.

<Processing flow related to guarantee function>
FIG. 5 is a first processing flow diagram realized in the business server 20. As shown in FIG. The first processing flow implemented in the business server 20 will be described below.

The business server 20 repeatedly executes the following process while executing the computer program loaded into the memory. That is, the business server 20 determines whether or not it has received an examination request sent via the Internet 6 from the client terminal 30 operated by the client 3 (S101). A request for examination may be made, for example, by the client 3 using the client terminal 30 to access a web page published by the business server 20 on the Internet 6, and uploading a file of medical information to be examined on the web page. Alternatively, the client 3 may use the client terminal 30 to send an e-mail requesting an examination to the e-mail address of the business operator 2 for accepting the examination, or the client 3 may send the application documents for examination to the business operator 2. It may also be in the form of mailing an electronic file. The business server 20 may automatically accept the request sent from the client 3 using these forms, or may accept the request after confirmation of the examination details and input operation by an employee of the business 2. Good too.

When the business server 20 makes an affirmative determination in the process of step S101, next, the business server 20 sends the medical information, which is the information content to be reviewed, sent from the client terminal 30, along with a predetermined message requesting the review, etc. , is transmitted to the member doctor terminal 40 via the Internet 6 (S102). For example, the request for review may be in the form of sending the medical information requested for review by e-mail to the member doctor terminal 40 of each member doctor 4, or by sending a request to the member doctor on a web page of the operator server 20. 4 may be accessed through the member doctor terminal 40, or the information may be mailed from the provider 2 to the member doctor 4 in paper form or the like.

Next, the business server 20 determines whether the proofreading by the member doctor 4 has been completed (S103). The determination as to whether or not the proofreading by the member doctor 4 has been completed may be made, for example, by making an affirmative judgment when the proofreading results are received from the member doctor terminals 40 of all the member doctors 4 who have requested proofreading, or by checking whether the proofreading has been completed by a predetermined number of times. An affirmative determination may be made when the above-mentioned proofreading result is received from the member doctor terminal 40 of the member doctor 4, or an affirmative decision may be made after a certain period of time has elapsed since the request for proofreading. The proofreading method by the member doctor 4 includes, for example, pressing an approval button provided on the web page of the business server 20, replying by e-mail with the proofreading result, or mailing a paper medium with the proofreading result written in it. , various forms can be mentioned. The business server 20 may automatically accept the proofreading results sent from the member doctors 4 in these formats, or may receive the proofreading results through confirmation and input operations by employees of the business 2. You may accept it.

If the business server 20 makes an affirmative determination in step S103, then it executes authentication processing (S104). In the authentication process, approved medical information is registered in the database 25, an identifier to be given to the certification mark is generated, and the certification mark is provided to the person requesting the examination. The certification mark is provided in the form of electronic image data so that the client 3 can easily include it in an article. Therefore, it is preferable that the certification mark is provided to the client 3 in the form of downloading from a web page of the business server 20, attaching it to an e-mail sent to the client terminal 30 of the client 3, etc. The electronic information recording medium on which the image data is recorded may be mailed.

In the content management system 1, the business server 20 repeatedly executes the processes of steps S101 to S104 described above, so that the authenticated medical information is stored in the database 25 of the business server 20 for each identifier. The client 3 is then able to transmit information to various media 5 by adding a certification mark to the certified medical information. The identifier is unique and is issued individually for each authentication, and may be, for example, a character string containing a mixture of alphanumeric characters.

Next, processing for monitoring proper use of the certification mark will be explained. FIG. 6 is a second process flow diagram realized in the business server 20. The second processing flow implemented in the business server 20 will be described below.

During the execution of the computer program loaded into the memory, the business server 20 repeatedly executes the following processes in addition to the processes in steps S101 to S105 described above. That is, the business server 20 crawls the Internet 6, accesses the media servers 50 of various media 5, and refers to various articles (information contents) (S201). Then, the business server 20 determines whether or not the above-mentioned certification mark is attached to the article (S202). Crawling of the Internet 6 can be realized by using a known crawler. Furthermore, it is possible to determine whether or not a certification mark is attached to an article based on the degree of matching of the feature amounts of the certification marks. If the crawler has a function of extracting only articles with a certification mark, step S201 and step S202 may be the same step.

When the business server 20 makes an affirmative determination in step S202, it reads the identifier given to the certification mark (S203). Reading of the identifier can be performed, for example, using existing OCR (
Optical Character Recognition) technology can be used. In other words, in order to read the identifier given to the certification mark, for example, a character area is extracted by layout analysis, and character extraction analysis processing is performed to separate the characters in the character area one by one. performs recognition processing to recognize whether the In recognition processing, for example, normalization processing that enlarges/reduces character images to a certain size, characteristics of character images (features such as vertical, horizontal, and diagonal lines, the length of each line, and positional relationship between lines) extraction processing, matching processing to search for a character code that matches the feature amount of the character image, and automatic correction processing using a dictionary (word dictionary, etc.) for each character code or/and its character string extracted in the matching processing. Includes processing.

After reading the identifier, the business server 20 queries the database 25 for the presence or absence of the same identifier (S204). Then, the business server 20 extracts medical information with the same identifier registered in the database 25.

When the business server 20 extracts medical information with the same identifier in step S204, next, the provider server 20 determines whether or not the content of the article referenced in step S201 matches the content of the medical information extracted in step S204. A determination is made (step S205). A determination as to whether the contents match can be made, for example, based on whether the degree of matching of the text data is greater than or equal to a predetermined threshold. Furthermore, in determining the degree of content matching, it is also effective to utilize AI (Artificial Intelligence), for example.

When posting an article to Media 5, it is common to limit the number of characters, use a form, and do some proofreading. Therefore, whether or not the content of the article is found to match the content of authenticated medical information registered in the database 25 may not be determined based solely on the degree of matching of the text data. However, if AI is used to determine the degree of content match, it will be possible to mechanically measure the content match even if the article has been slightly modified from authenticated medical information. For example, after dividing a sentence into words, converting the sentence into a vector by counting the application frequency of each word, and calculating the similarity of the vectors, it is possible to measure the degree of agreement between the two sentences. However, if various deep learning and learning models are applied at this time, it is possible to obtain highly accurate values as the degree of matching.

Further, if the same identifier does not exist in step S204, or if it is determined in step S205 that the content of the article does not match the authenticated medical information, the business server 20 notifies the user of this fact (S206). For example, if the same identifier does not exist in step S204, the business server 20 notifies the person in charge of the business 2 that unauthorized use of the certification mark has been detected. In addition, for example, if it is determined in step S205 that the content of the article does not match the authenticated medical information, the business server 20 will notify the corresponding client 3 or business operator 2 that an article whose content does not match has been detected. We will inform you about it. These notifications may be provided, for example, in the form of an e-mail sent by the business server 20, or may be provided in the form of a notification function of an application installed on a mobile information terminal such as a smartphone. Alternatively, it may be displayed on an individual screen for the user that is displayed when accessing the web page of the operator server 20, or a printer or the like connected to the operator server 20 may print out a document. It may also be done in the form of issuing a message. Further, the guidance to the client 3 may be performed manually via a person in charge of the company 2 instead of being provided from the company server 20 to the client terminal 30.

Note that in the explanation of the processing in steps S201 to S206 above, in order to facilitate understanding, the explanation was given using the example of monitoring articles obtained by crawling the Internet 6. Articles in media that are not distributed on the Internet 6 may be monitored, such as magazines obtained by the person 2 or contents of television broadcasts transmitted over public radio. In this case, for example, a person in charge of the business operator 2 scans a paper article using a scanner or the like and digitizes it, and processes it in steps S201 to S206 in the same way as articles obtained via the Internet 6. Alternatively, an image analysis of a recorded video of the content of a television broadcast program is performed, and the electronic version of the article displayed on the screen with the certification mark is processed in the same way as the processing of articles obtained via the Internet 6 from step S201. Processing is performed in S206. Thereby, even articles in media that are not distributed on the Internet 6, such as articles in paper media etc. obtained by the person in charge of the business operator 2, can be monitored.

In the content management system 1, the business server 20 repeatedly executes the processes of steps S201 to S206 described above, thereby monitoring the usage status of the certification mark. If unauthorized use of the certification mark is detected, the client 3 or business operator 2 is notified of this fact, so that the unauthorized use can be promptly corrected. This maintains the reliability of the medical information bearing the certification mark and the social credibility of the certification mark itself.

The vision that can be realized by the content management system 1 of this embodiment will be described below. FIG. 7 is an image diagram showing the relationship between articles circulating in the media and readers. The content management system 1 of the present embodiment allows the use of a certification mark for medical information approved by a doctor. Therefore, as the use of the content management system 1 becomes widespread, media will not be provided with certification marks. Articles without certification marks and articles with certification marks will be in circulation. Therefore, readers who read media articles have the opportunity to see the certification mark attached to the article. As the chances of seeing the certification mark increase, readers will become aware of the certification mark and will know that articles bearing the certification mark have been approved by doctors. It becomes like this. Then, when readers select articles in the media, they will choose articles with the certification mark over articles without the certification mark. As a result, readers are less likely to be misled by false information such as medical fake news.

Furthermore, since measures have been taken to prevent unauthorized use of the certification mark as described above, the possibility that the social credibility of the certification mark will be damaged is also suppressed. FIG. 8 is an image diagram showing measures to prevent unauthorized use. In the content management system 1 of the present embodiment, medical information approved by a doctor is stored in the database 25, and articles with certification marks distributed in the media are compared with certified medical information stored in the database 25. A comparison is made. For example, articles whose content matches authenticated medical information, such as "Article 1" and "Article 2" shown in FIG. 8, are considered to be appropriate use of the certification mark. On the other hand, articles whose contents differ from certified medical information, such as "Article 3" shown in FIG. 8, are considered to be fraudulent use of the certification mark, and a correction is recommended. Therefore, according to the content management system 1 of the present embodiment, the possibility of rampant unauthorized use of the certification mark is suppressed as much as possible, and social trust in the certification mark affixed to articles containing medical information is reduced. is maintained.

Furthermore, for example, it is not easy for writers such as reporters who write information to be disseminated to the media to contact famous doctors with advanced knowledge. On the other hand, a doctor who has become famous for his high aspirations for medicine hopes to disseminate and disseminate reliable medical information in order to realize better medical care and society, but he is aware of the reality that information is not conveyed correctly in the media. The reality is that there are times when I feel sad. In this regard, in this embodiment, the content management system 1 realizes a platform where doctors and authors share medical information, and the medical information created by the authors is proofread by the doctors. It can be said that it can connect doctors and contribute to the dissemination of medical information that matches the wishes of both parties.

The explanation of the processing flow regarding the "guarantee function" is as above. Next, the processing flow regarding the "direct function" will be explained.

<Processing flow related to direct function>
FIG. 9 is a third processing flow diagram realized in the business server 20. The third processing flow implemented in the business server 20 will be described below.

The business server 20 repeatedly executes the following process while executing the computer program loaded into the memory. That is, the business server 20 determines whether there is a request to view a web page related to medical information from the writer 7 or other member who is registered as a member on the website of the business server 20 (S301). A viewing request can be made, for example, when the writer 7 accesses the top page of a website published on the Internet 6 by the business server 20 using the writer terminal 70, and clicks a button on the top page to move to appropriate medical information. Alternatively, the user may click on a hyperlink in a mail magazine delivered irregularly from the business server 20 to the writer terminal 70. When a viewing request is made, the business server 20 sends data for displaying a web page containing medical information to the requesting writer terminal 70.

FIG. 10 is a diagram showing an example of medical information provided on the website of the business server 20. When a request is made to view a web page related to medical information on the website of the business server 20, medical information as shown in FIG. 10 is displayed on the screen of the writer terminal 70, for example. That is, on the web page of the medical information, for example, the above-mentioned certification mark C1, the title of the medical information (press release) C2, the information sender of the information C3, the content of the medical information C4, and the name of the doctor involved in the authentication of the medical information are displayed. Content is displayed that includes a comment C5, an application button C6 for requesting an interview with the company that sends the information, and an application button C7 for requesting an interview with the doctor involved in the authentication of medical information.

With such a web page displayed on the writer terminal 70, the business server 20 determines whether there is an application for an interview request (S303). Here, for example, when the writer 7 who is the viewer clicks the application button C7 on the writer terminal 70, an affirmative determination is made in step S303, and an interview request is made to the member doctor 4 who was involved in authenticating the medical information of the web page. is performed (S304).

FIG. 11 is a diagram illustrating a series of processing related to an interview request for the member doctor 4. For example, when the application button C7 is clicked, the business server 20 inquires and searches the database 25 for the email address of the member doctor 4 who was involved in authenticating the medical information on the web page. Then, the business server 20 sends an e-mail notifying the interview request to the e-mail address of the found member doctor 4.

FIG. 12 is a diagram showing an example of the text of the interview request notified to the member doctor 4 by e-mail. The business server 20 automatically generates a message indicating that the writer 7 wishes to interview a doctor, as shown in FIG. 12, using the name and fixed phrase data of the writer 7 who is registered as a member. Then, the e-mail containing the text is sent to the e-mail address of the member doctor 4. This text includes a URL (Uniform Resource Locator) link for accessing a web page prepared on the website of the business server 20 for answering questions about interview availability.

FIG. 13 is a diagram showing an example of a web page for answering whether coverage is possible or not. When the member doctor 4 who saw the e-mail notifying the interview request clicks the response URL link provided in the e-mail on the member doctor terminal 40, the provider server 20 sends a message as shown in FIG. A web page for answers is displayed on the member doctor terminal 40. The web page for answering whether or not to be interviewed includes a selection button C11 for selecting whether or not to accept the interview, information to be communicated regarding the interview C12, and an entry field C13 in which the member doctor 4's request for the interview can be entered. Is displayed.

With such a web page displayed on the member doctor terminal 40, the business server 20 determines whether or not the interview request has been accepted (S305). Here, for example, when the member doctor 4 clicks "YES" (accept) with the selection button C11, an affirmative determination is made in step S305, and the business server 20 sends a notification to the writer 7 who made the application to the effect of consent. Various intermediary processes such as notices and request notices are performed (S306). Further, for example, when the member doctor 4 clicks "NO" (rejection) with the selection button C11, a negative determination is made in this step S305, and the provider server 20 re-instructs the other member doctors 4 after step S304. Other processing is performed, such as requesting an interview or notifying the writer 7 who made the request that the interview is not possible (S307).

In the explanation of the above series of steps S301 to S307, an example was explained in which the application button C7 for an interview request for the member doctor 4 was pressed, but the application button C6 for an interview request for a company such as the client 3 was pressed. The same applies if the

In the content management system 1, the business server 20 repeatedly executes the processes of steps S301 to S307 described above, thereby making it easier for those involved in disseminating medical information posted on the web page of the business server 20. This makes contact possible. In other words, when the writer 7 reads the medical information and wants to conduct an interview, he can apply for the interview with a simple operation. Communication is then established between the writer 7 and those involved in disseminating the medical information. Therefore, the content management system 1 of this embodiment does not rely only on the objectively high credibility of the official web page of the business operator 2 that handles the authentication of medical information, but goes one step further and By taking measures to make it easier for the writer 7 who has read the information to contact the member doctor 4 or client 3 who was involved in disseminating the medical information, credibility is improved from the perspective of the subjective element felt by the writer 7. will be planned. This will increase the credibility of the content of the articles that Writer 7 sends to the public, improve the reliability of medical information circulating in society, and realize a society that is not misled by false information such as medical fake news. This will contribute to the

<Modified example>
In the above embodiment, applications for interviews with member doctors 4 and clients 3 are accepted on the website of the business server 20 managed by the business operator 2, but such a website is It may be realized in a server managed by someone other than the person 2. For example, medical information is displayed on the website of another server that provides the same medical information as that managed by the business server 20, and interviews are conducted via the website of the other server. The business server 20 may process the application.

Furthermore, in the embodiment described above, applications for interviews and the like from the writer 7 are mainly accepted, but the business server 20 may be configured to accept requests for interviews from an unspecified number of people. In this case, it may be possible to charge a brokerage fee each time an interview request is made, or the operator 2 may collect the operating costs from the client 3 by showing the applicant an advertisement provided by the client 3, etc. It may also be in the form of

In addition, the above embodiments and modified examples can be modified as appropriate.

<Computer-readable recording medium>
A program that causes a computer or other machine or device (hereinafter referred to as a computer or the like) to realize any of the above functions can be recorded on a computer-readable recording medium. Then, by causing a computer or the like to read and execute the program on this recording medium, the function can be provided.

Here, a computer-readable recording medium is a recording medium that stores information such as data and programs through electrical, magnetic, optical, mechanical, or chemical action and can be read by a computer, etc. means. Among these recording media, those that can be removed from computers etc. include flexible disks, magneto-optical disks, CD-ROMs, CD-R/Ws, DVDs, Blu-ray discs (Blu-ray is a registered trademark), DAT, and 8mm tapes. , memory cards such as flash memory, etc. In addition, there are hard disks, ROMs (read only memories), and the like as recording media fixed in computers and the like.

1. Content management system 2. Business operator 3. Client 4. Member doctor 5. Media 6. Internet 7. Writer 20. Business server 21. Screening processing unit 22. Authentication management department. 23... Comparison processing unit 24... Notification processing unit 25... Database 26... Content management unit 27... Content provision unit 28... Application processing unit 30... Client terminal 40... Member doctor terminal 50... Media server 70...writer terminal

Claims (7)

An information processing device that improves the credibility of information posted on a predetermined website,
a content management department that manages authenticated content that has been requested for review of the content of information content and that has been approved after review of the content of the information content related to the request by a registered member;
The authenticated content managed by the content management unit is displayed together with an application button for applying a request to at least one of the sender of the authenticated content and the approver involved in the review of the authenticated content. a content providing unit that provides web pages on the predetermined website;
When the application button is pressed on the web page, the request item is applied for by the operator who pressed the application button to either the caller or the approver who corresponds to the application button. an application processing unit that processes notifications to the effect that the
Information processing device. The above-mentioned request is a request for an interview application.
The information processing device according to claim 1. The content providing unit displays the authenticated content together with an application button for sender to apply requests to the sender and an application button for approver to apply requests to the approver. providing a web page on the predetermined website;
The application processing department is
When the application button for the sender is pressed on the web page, processing is performed to notify the sender that the operator has applied for the request,
When the application button for the approver is pressed on the web page, processing is performed to notify the approver that the operator has applied for the requested item;
The information processing device according to claim 1 or 2. The content management department receives a request for content review from an author outside the management organization that manages the web page, and the content management department reviews the information content related to the request by the already registered member who is registered with the management organization. managing the certified content that has been approved after reviewing the content;
The information processing device according to any one of claims 1 to 3. The information content is medical information,
The registered member is a doctor;
The information processing device according to any one of claims 1 to 4. An information processing method for improving the credibility of information posted on a predetermined website, the method comprising:
The computer is
a content management process for managing authenticated content in which a request for review of the content of the information content has been made and the content of the information content related to the request has been reviewed by a registered member and has been approved;
The authenticated content managed by the content management process is displayed together with an application button for requesting at least one of the sender of the authenticated content and the approver involved in the review of the authenticated content. content providing processing for providing a web page on the predetermined website;
When the application button is pressed on the web page, the request item is applied for by the operator who pressed the application button to either the caller or the approver who corresponds to the application button. carrying out application processing for processing related to the notification that the application has been made;
Information processing method. An information processing program that improves the credibility of information posted on a predetermined website,
to the computer,
a content management process for managing authenticated content in which a request for review of the content of the information content has been made and the content of the information content related to the request has been reviewed by a registered member and has been approved;
The authenticated content managed by the content management process is displayed together with an application button for requesting at least one of the sender of the authenticated content and the approver involved in the review of the authenticated content. content providing processing for providing a web page on the predetermined website;
When the application button is pressed on the web page, the request item is applied for by the operator who pressed the application button to either the caller or the approver who corresponds to the application button. execute an application process for processing the notification that the notification has been received;
Information processing program.

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